Digital Business Services
Digital Business Services
Ricardo Correa
Ricardo Correa
SAP Regional Delivery Execution Office
SAP Regional Delivery Execution Office
–
–
Risk & Quality Office
Risk & Quality Office
Deploying
with
Landscape
Landscape
Transformation
Transformation
SAP Activate
SAP Activate
–
–
the innovation adoption framework for
the innovation adoption framework for
New
New
Implementation
Implementation
SAP S/4HANA SAP S/4HANA on-premise edition on-premise edition SAP S/4HANA SAP S/4HANA cloud edition cloud editionSAP Best Practices
SAP Best Practices
Guided Configuration
Guided Configuration
Methodology
Methodology
Business Value
Business Value
●
●
Faster, less service intensive initial
Faster, less service intensive initial
implementation in the cloud or
implementation in the cloud or
on-premise
premise
●
●
Rapid adoption of innovations
Rapid adoption of innovations
throughout the entire product
throughout the entire product
lifecycle
lifecycle
●
●
Extens
Extens
ible fr
ible fr
amework for partners
amework for partners
Fast
Fast
Time-to-Value
Time-to-Value
(initial and ongoing)
(initial and ongoing)
Reduced
Reduced
Total-Cost-of-Ownership
Total-Cost-of-Ownership
(over total lifecycle cloud and on-premise)
(over total lifecycle cloud and on-premise)
System
System
Conversion
Conversion
System
System
Conversion
Conversion
Landscape
Landscape
Transformation
Transformation
SAP
Landscape
Landscape
Transformation
Transformation
SAP Activate
SAP Activate
–
–
the innovation adoption framework for
the innovation adoption framework for
New
New
Implementation
Implementation
SAP S/4HANA SAP S/4HANA on-premise edition on-premise edition SAP S/4HANA SAP S/4HANA cloud edition cloud editionSAP Best Practices
SAP Best Practices
Guided Configuration
Guided Configuration
Methodology
Methodology
Business Value
Business Value
●
●
Faster, less service intensive initial
Faster, less service intensive initial
implementation in the cloud or
implementation in the cloud or
on-premise
premise
●
●
Rapid adoption of innovations
Rapid adoption of innovations
throughout the entire product
throughout the entire product
lifecycle
lifecycle
●
●
Extens
Extens
ible fr
ible fr
amework for partners
amework for partners
Fast
Fast
Time-to-Value
Time-to-Value
(initial and ongoing)
(initial and ongoing)
Reduced
Reduced
Total-Cost-of-Ownership
Total-Cost-of-Ownership
(over total lifecycle cloud and on-premise)
(over total lifecycle cloud and on-premise)
System
System
Conversion
Conversion
System
System
Conversion
Conversion
Landscape
Landscape
Transformation
Transformation
SAP
SAP
SAP
S/4HANA
S/4HANA
Model
Model
Company
Company
Cloud and on-premise
Cloud and on-premise
Migration
Migration
Content
Content
Integration
Integration
Content
Content
Self-Service Configuration
Self-Service Configuration
Expert Configuration
Expert Configuration
Test automation and
Test automation and
migration engine
migration engine
Solution Builder
Solution Builder
Solution Manager
Solution Manager
One agile
One agile
implementation
implementation
methodology
methodology
SAP Best Practices
SAP Best Practices
Tools
Tools
for a Guided Configuration
for a Guided Configuration
Methodology
Methodology
open
open
S
S
A
A
P
P
S
S
A
A
P
P
Learning
Learning
Hub
Hub
Classroom
Classroom
Ac
Ac
ti
ti
vat
vat
e E
e E
nab
nab
l
l
emen
emen
t and
t and
Cert
Cert
i
i
fi
fi
cat
cat
io
io
n Pro
n Pro
gr
gr
am
am
Delivered
Delivered
with
with SAP
SAP
S/4HANA
S/4HANA
: cloud only
: cloud only
SAP Activate
SAP Activate Methodology
•
SAP Activate methodology is designed to succeed all variants of ASAP 8 methodology and SAP Launch
•
Differences for different deployment options are reflected in specific versions of the methodology for each deployment type
Old
Replaced with
Main improvements
Supported implementations
N
e
w
I
m
p
l
e
m
e
n
t
a
t
i
o
n
ASAP 8
•
SAP Activate methodology
for on premise edition
•
Based on use of SAP Best
Practices
•
Agile project delivery
•
Reduced project lifecycle
–
only 4 phases
•
Leverage Guided
Configuration
•
Solution fit/gap workshops
replace detailed Blueprint
•
10 or less key deliverables
per phase, thus easier
access to key guides and
accelerators
•
SAP S/4 HANA on premise edition
•
SAP Business Suite (ERP, CRM,
SRM,…)
SAP Launch
•
SAP Activate methodology
for cloud edition
•
SAP S/4 HANA cloud editions
–
enterprise, marketing, project
services
•
SFSF, C4C and Ariba will transition
to SAP Activate
S
y
s
t
e
m
C
o
n
v
.
&
L
a
n
d
s
c
a
p
e
T
r
a
n
s
f .
-•
SAP Activate methodology
for System Conversion /
Landscape Transformation
(planned)
•
SAP S/4 HANA on premise edition
•
SAP S/4 HANA cloud editions
–
enterprise, marketing, project
services
SAP Activate and Partners
Go-to-Market Approach
SAP Activate
SAP
Partner
SAP Best Practices
Partner Best Practices
•
Partners are an integral part of the vision of a fast
scale-out of SAP S/4HANA adoption into the market
•
Partners are capable of running SAP S/4HANA
on-premise implementation projects in the classical way
in 2016 with SAP Best Practices
•
SET will provide scalable enablement and expert
documentation to support partners e.g. to create
additional country localizations or additional
customer content on top of SAP Best Practices
•
Partners can gradually move their existing solutions
to SAP S/4HANA
•
With SAP Activate we support Partners in delivering
implementations with SAP Best Practices for SAP
S/4HANA
Implementation Approach
SHORTEN TIME TO
VALUE AND REDUCE
COSTS
REDUCE RISKS,
WHILE MOVING
FORWARD
Big-Bang
Incremental Approach (incremental releases)FLEXIBILITY AND
CHOICE
On premisesBusiness Expectation s Changed
On cloud On premise Mobile Hybrid Cos t Ti me t o Val ue Cos t Ti me t o Val ue
START WITH BEST PRACTICES
Re-use Knowledge Assets
and Prebuild Content
PRE-ASSEMBLY & CLOUD READY
Leverage the flexibility and speed of the
cloud
MODULAR AND AGILE
Configure the project, deliver the solution
incrementally
QUALITY BUILT-IN
Identify risk early with total quality
approach for implementation
PREMIUM ENGAGEMENT READY
Implementation and Operations fully
supported with ICC/OCC and MCC
SAP Activate Methodology
Key characteristics of the implementation approach
VALIDATE SOLUTION
Validation to Best Practices and fit-gap
analysis
SAP Roadmap Viewer
SAP Roadmap Viewer
Implementation Roadmaps
SAP Acti vate for Managed Cloud and On-Premise
Iterative Implementation with Frequent Validations
Jump-start project
wi th pre-assembled
solution
Identify & vali date delta
requirements and gaps
Build customer
solution in short,
time-boxed spri nts
Cutover & begin PRD
Safeguard buil d and run
wit h ICC**, OCC** and
MCC**
Prepare
Pre- Assem bly Solution Scope and Value Determination Initial Roadmap and ApproachExplore
Delta DesignDeploy
Technical and System testingRealize
Baseline Build Sprint ExecutionSolution Validation including Zero Modific ation**
Prioritize Backlog Release and Sprint Plan Integration Testing Value Audits Setup Operations or OCC** Organizational and Production Readiness Cutover Support after Go-Live
Run
Operations Control CenterAppl icat ion Lifecycle Management Value Management SAP S/4HANA Cloud Editions SAP S/4HANA on-premise edition
PREPARE Phase:
Description and Deliverables per Work Stream
PREPARE Proj Governance Initiation Proj Plan/Sched Proj Charter Scope Stmt Kickoff WS
Operational Std Solution Design Biz Proc Map
Biz Scenario
Integration Preparation
Interface Inventory
Customer Team Enablement
Training Plan Project Team Training
System Management
Onboard Proj Team
Proj Tools Tech Req Demo Env H/W Sizing Data Migration DM Strategy Solution Testing
Prepare Testing Policy
Solution Adoption
Value Determination Phases
Deliverables Common Work Streams
Change Mgmt Roadmap
Project Management
On-Prem / Managed Cloud Specific Work Streams Execute Q-Gate
Phase descriptio n
This phase provides initial planning and
preparation for the project, including project
organization and governance as well as
schedule, budget and management plans.
Although each project has its own unique
objectives, scope, and priorities, the key
deliverables/deliverables assist in completing
the initiation and planning steps in an
efficient and effective manner.
As part of the preparation phase, the project
team will be trained and the infrastructure to
support the project will be set up.
Once the scope is validated, the
implementation team will identify the SAP
Standard Solution and Best Practices
available to fulfil the customer needs.
As final step during the preparation
phase, the Pre-Assembled solution needs
to be validated before the Explore phase.
SAP S/4HANA On-Premise Edition
Prepare
Project Setup Roadmap and App roac hInitial System incl. Best Practices
Jump-start
project with
ready-to-run
best practices
per Phase
SAP S/4HANAOn-Premise Edition
EXPLORE
REALIZE
DEPLOY
Execute
Q-Gate
Execute
Q-Gate
Execute
Q-Gate
Key Deliverable
s PM Execution, Management and Controlling ResultsPM Execution, Management and Controlling Results
PM Execution, Management and Controlling Results
Change Impact Analysis and Communication Plan
Organizational Alignment and User Enablement
Organizational and Production Support Readiness Check
Baseline Build Technol ogy Setup for QAS and PRD incl . Securi ty and Auths.
Pre-Go-Live
End-User Training Delivery
Validation Workshops Sprint Execution Technical and System Testing
Backlog Prioritization Integrated Solution
and User Acceptance Testing
Setup Operational Support
incl. OCC for Premium Engagements
Design for t he Gaps and Deltas Legacy Data Migration Cutover to Production
Legacy Data Migration
Design and Plan Value Audits
Production Support after Go Live
Technology Design and Setup of DEV environment
Technical Operations Setup Planincl. OCC for Prem. Engment.s Test Strategy and Plan Cutover and Transition Plan
Release and Sprin t Plan
PREPARE
Project Organization and Governance
Project Schedule, Budget and Management Plans
Project Standards and Policies
Define OCM Roadmap and Training Strategy
On-board Project Team
Project Team Infrastructure
Solution Scope
and Value Determination
Technical Infrastructure Requirements and Sizing
Data Migration Approach and Strategy
Pre-Assemble Solution (Design & Verification)
Execute
Q-Gate
EXPLORE Phase:
Description and Deliverables per Work Stream
Phase description
The purpose of this phase is to validate
the solution delivered to the customer
based on the standard process
documentation.
Following Solution Validation
workshops the delta scope will be
prioritized and followed by iterative
Delta Design workshops
where the
delta solution will be visualized and the
business and process models updated.
This will result in an updated prioritized
list of user requirements and a Release
and Sprint plan to deliver in the
REALIZE phase.
SAP S/4HANA
On-Premise Edition
Explore
Delta BacklogAct ivat e Soluti on & Rapid Prototyping Solution Fit/Gap Delta Design
Verify soluti on
scenarios meet
business needs,
capture backlog
Solution Design Integration Preparation Customer Team Enablement System ManagementCustom Extensions Management
Data Migration Solution Testing Solution Adoption Project Management EXPLORE Validation WS Execute Q-Gate
Baseline Cust PresentationRel/Sprint Plan
Detailed Design Visualization Scope Validation
Biz Solution Design Interface Inventory
Project Team Training
DEV Env Access & Security
Tech Design
Enhancements Detailed Design
Legacy Data Migration and Data Archive
Testing Strategy
Comm Plan Value Realization
User Training Plan Training Content Value Realization Stakeholder Analysis
Change Impact Analysis
PREPARE
Project Organization and GovernanceProject Schedule, Budget and Management Plans
Project Standards and Policies
Define OCM Roadmap and Training Strategy
On-board Project Team
Project Team Infrastructure
Solution Scope
and Value Determination
Technical Infrastructure Requirements and Sizing
Data Migration Approach and Strategy
Pre-Assemble Solution (Design & Verification)
Execute
Q-Gate
SAP S/4HANA On-Premise EditionDEPLOY
REALIZE
Execute
Q-Gate
Execute
Q-Gate
PM Execution, Management and Controlling ResultsPM Execution, Management and Controlling Results
Organizational Alignment and User Enablement
Organizational and Production Support Readiness Check
Technol ogy Setup for QAS and PRD incl . Securi ty and Auths.
Pre-Go-Live
End-User Training Delivery
Sprint Execution Technical and System Testing
Integrated Solution
and User Acceptance Testing
Setup Operational Support
incl. OCC for Premium Engagements
Legacy Data Migration Cutover to Production
Value Audits Production Supportafter Go Live
Technical Operations Setup Planincl. OCC for Prem. Engment.s Cutover and Transition Plan
EXPLORE
Execute
Q-Gate
PM Execution, Management and Controlling ResultsChange Impact Analysis and Communication Plan
Baseline Build
Validation Workshops
Backlog Prioritization
Design for t he Gaps and Deltas
Legacy Data Migration Design and Plan
Technology Design and Setup of DEV environment
Test Strategy and Plan
Release and Sprin t Plan
per Phase
1. Reference Value
Provide Process, Value and
Strategic Context
Set Boundaries
Tie to Business Case, Value
Drivers
2. Validation of SAP Solution
Show and tell SAP
standard key design
elements
3. GAP Identification
Identify gaps to Standard
Log additional scope
items
5. Delta Design
Update Business Models
and Process Design
Solution Design and
Visualize
6. Verify & Accept
Verify process &
solution design
Drive Acceptance
4. Delta Scope PrioritizationWorkshop Type A
Solution Validation
Workshop Type B
Delta Desig n
7. Release & Sprint PlanningEXPLORE Phase:
Prepare
Explore
Realize
Deploy
Release 2
Project Management / Data Migration / Adoption & Training
Agile Project Delivery w ith SAP Activate
–
managed cloud o r on -premise
Deployment Roadmap
Release 1
Sprint
Sprint
Sprint
B
u
s
i
n
e
s
s
P
r
i
o
r
i
t
y
Time
Iterative Build
S o l u t i o n A r c h i t e c t u r eI
n
i
t
i
a
t
e
P
r
o
j
e
c
t
M
u
s
t
S h o u l d C o u l d 16 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 W o u l d S o l u t i o n V a l i d a t i o n W SRun / Support / Operate
Integr.
Tests
Deploy mentPlan
Sprint
Sprint
Release 2
45 1 8 2 7 3 4 2 2 4 3 3 6 4 5C
h
e
c
k
p
o
i
n
t
C
h
e
c
k
p
o
i
n
t
C
h
e
c
k
p
o
i
n
t
Baseline Build
Org. & Tech
Readiness
Backlog
Priority
[d]
Release and Sprint Plan
REALIZE Phase:
Description and Deliverables per Work Stream
Phase description
In this phase the solution is
incrementally built
and tested
based on the scenarios and process
requirements identified in the
EXPLORE Phase. Adoption activities
occur and operations are planned[…]
SAP S/4HANA On-Premise Edition
Realize
Tailor soluti on in
short, time-boxed
sprints
Sprint Execution E2E Test Walkthrough Operations Setup Solution Testing System ManagementCustom Extensions Management
Data Migration Project Management
REALIZE
Project execution, Monitoring and Controlling Sprint Management
Execute Q-Gate
QAS Env PRD Env Failover Env Go-live Check
SOA/Composite App Dev Enhancement Dev
Solution Configuration
General Settings/MDO/Core/Delta Config Biz Proc Procedure Activate
Solution Walkthrough
Sprint Review Demo Pre-assem Demo
Legacy Data Migration and Data Archive
Integration Setup
PRD Env Failover Env QAS Env
Sys & Perf Test UAT
Int Test Scenario Test
Solution Adoption
End User Training Knowledge Txfr
Edu Readiness Org Alignment
Value Audits
Tech Ops & Handover Plan
Support Readiness
Execute
Q-Gate
Project Organizationand Governance
Project Schedule, Budget and Management Plans
Project Standards and Policies
Define OCM Roadmap and Training Strategy
On-board Project Team
Project Team Infrastructure
Solution Scope
and Value Determination
Technical Infrastructure Requirements and Sizing
Data Migration Approach and Strategy
Pre-Assemble Solution (Design & Verification)
SAP S/4HANA On-Premise Edition
EXPLORE
DEPLOY
Execute
Q-Gate
Execute
Q-Gate
PM Execution, Management and Controlling ResultsPM Execution, Management and Controlling Results
Change Impact Analysis and Communication Plan
Organizational and Production Support Readiness Check
Baseline Build Pre-Go-Live
End-User Training Delivery
Validation Workshops Technical and System Testing
Backlog Prioritization Setup Operational Support
incl. OCC for Premium Engagements
Design for the Gaps and Deltas Cutover to Production
Legacy Data Migration Design and Plan
Production Support after Go Live
Technology Design and Setup of DEV environment
Test Strategy and Plan
Release and Sprin t Plan
PREPARE
REALIZE
PM Execution, Management and Controlling Results
Organizational Alignment and User Enablement
Technol ogy Setup for QAS and PRD incl . Securi ty and Auths.
Sprint Execution
Integrated Solution
and User Acceptance Testing
Legacy Data Migration
Value Audits
Technical Operations Setup Planincl. OCC for Prem. Engment.s Cutover and Transition Plan
Execute
Q-Gate
per Phase
DEPLOY Phase:
Description and Deliverables per Work Stream
Phases
Phase description
The purpose of the DEPLOY phase is to
finalize readiness of the organization,
solution and its supporting tools and
processes for production go live.
This includes, but is not limited to,
system tests,
end-user training,
system management,
and cutover activities (including data
migration and initial support
post-cutover).[…]
SAP S/4HANA On-Premise EditionCutover and
begin
producti ve use
CutoverDeploy
Readiness Check Go-Live Solution Testing System Management Project Management P.Mgmnt (E,M&C) Solution Adoption Support Readiness Cutover Management DEPLOY Project Close Improvement Roadmap Execute Q-Gate
Go-live VerificationTech Sys Test
Sup Readiness Survey
Setup OCC Prod Suppt. Transition
Prod Cutover Post Go-Live Support
PREPARE
Project Organization and GovernanceProject Schedule, Budget and Management Plans
Project Standards and Policies
Define OCM Roadmap and Training Strategy
On-board Project Team
Project Team Infrastructure
Solution Scope
and Value Determination
Technical Infrastructure Requirements and Sizing
Data Migration Approach and Strategy
Pre-Assemble Solution (Design & Verification)
Execute
Q-Gate
SAP S/4HANA On-Premise EditionEXPLORE
REALIZE
Execute
Q-Gate
Execute
Q-Gate
PM Execution, Management and Controlling ResultsPM Execution, Management and Controlling Results
Change Impact Analysis and Communication Plan
Organizational Alignment and User Enablement
Baseline Build Technol ogy Setup for QAS and PRD incl . Securi ty and Auths.
Validation Workshops Sprint Execution
Backlog Prioritization Integrated Solution
and User Acceptance Testing
Design for t he Gaps and Deltas Legacy Data Migration
Legacy Data Migration
Design and Plan Value Audits
Technology Design and Setup of DEV environment
Technical Operations Setup Planincl. OCC for Prem. Engment.s Test Strategy and Plan Cutover and Transition Plan
Release and Sprin t Plan
DEPLOY
Execute
Q-Gate
PM Execution, Management and Controlling Results
Organizational and Production Support Readiness Check
Pre-Go-Live
End-User Training Delivery
Technical and System Testing
Setup Operational Support
incl. OCC for Premium Engagements
Cutover to Production
Production Support after Go Live
per Phase
When to posi tion Agile approach in cust omer projects
Project
Characteristic
Agile
Traditional
Customer Situation / Pain Points
•
New business model implementation, new
technology
•
Strained relationship with business community
impacts buy-in and adoption
•
Challenge to deliver business and IT innovation
initiatives with unknown outcome
•
Able to deliver projects with good success
rate and good adoption by the business
community
•
Clearly defined solution and outcome
•
Steps to achieve goal clearly understood
Characteristic of the Solution
Innovative solution with emerging or changing
requirements, unique business solution. Solution
with high emphasis on UX.
Business solution with predominantly known
and stable requirements.
Technology Maturity
From
low
to
high
From
medium
to
high
Contractual Framework
•
Time and Materials (preferred)
•
Build to budget (fixed budget / variable scope)
•
Time and Material
•
Fixed Price
Preferred Project Delivery Model
•
Assemble-to-Order (A2O) / RDS
•
Rapid Prototyping
•
Business process innovation
•
Design-based implementation (system of
record)
•
Rapid Deployment Solution
Example of projects
•
Assemble-to-Order project with delta
implemented in iterative sprints.
•
Implementation of unique solution based on
HANA and mobility platf orm from SAP.
•
Traditional SAP ERP project with customer
that has requirements fully defined.
•
Implementation of single RDS solution as
PoC or productive system.
Four Mandatory Project Quality Gates
Along SAP Activate Project Phases
A m in im um of fo ur Qual ity Gates wi ll be m and ated to per fo rm fo r SAP im pl emen tat io n pr oj ect s
Within complex projects or projects with open risks that are critical, additional Q-Gates may be executed
Within agile projects G-Gate reviews for each release / sprint may be sufficient
Preview at begin of Prep Phase mandatory
Quality Gates carried out at an early time can influence the phase and project results positive
Coach and advise PM on upcoming project phase (PM standards, deliverables, customer duties, etc.)
Review
Check that necessary standards and project approach have been established.
Prepare
Explore
Realize
Deploy
Realize Q-Gate
Explore
Q-Gate
Prepare
Q-Gate
Deploy Q-Gate
preview review preview review preview review preview review
Mandatory Optional / NEW Recommended / NEW SAP S/4HANA Cloud Editions SAP S/4HANA on-premise edition
Project Governance Roles & Respo nsi bilities
Level 1 & 2–
Executive Sponsors & Steering Committee•
Business priorities, goals and objectives
•
Decision rights and decisions criteria
•
Ownership: change, process & data
•
Economic justification and funding prioritization
Level 3
–
Project Management Office•
On time, On Budget, On Value monitoring
•
Process strategy development
•
Drive Business Standardization & Best Practices
Adoption
•
Prioritization criteria and deployment options
•
IT requirements and dependencies
•
Communication
Level 4
–
Project Team•
Day-to-day execution and delivery of project tasks,
identifying, documenting and resolving issues and risk
within the framework of their authority.
•
‘Identification, resolution and communication of issuesand risk to PMO
Project Governance
–
In an Agile context
Scrum of Scrums 2 Work Stream / Scrum Team 1 e.g. Finance Work Stream / Scrum Team 2 Sales and DistributionWork Stream / Scrum Team 3
Manufacturing Core Team,
Project Manager, Chief Product Owner ,
Chief Architect, Agile Coach Work Stream / Scrum Team 4 Procurement Scrum of Scrums Core Team Focus on program leadership, backlog management, planning and decision making, guiding principles Scrum Master (s)
responsible for consistent scrum execution and standards,
1 for 3 scrum teams
Focus on integration topics and cohesive solution build,
Consists of the lead consultants and product owners from the individual scrum teams
Agil e Coach
Guides through the execution of the overall Agile program
Executive Steering Committee
Strategically directs project
Roles & Respon sibi liti es
–
Agile Context
Product Owner
Defines th e features o f the prod uct, decides o n release date and cont ent.
Prioritizes features accordin g t o market value.
Can change features and priorit y every iteration.
Accep ts or rejects wo rk resul ts.
Scrum Master
Ensures that the team is fully functional and productive.
Enables close cooperation across all roles and functions and removes barriers.
Shields the team from external interferences.
Ensures that the process is follo wed. Invites to daily stand-up meeting, iteration review
and planning meetings.
Team
Cross-functional, seven plus/minus two members.
Selects the iteration goal and specifies wor k results.
Organizes itself and its w ork.
Has the right to do everything (within pro ject guidelines b ound aries) to reach th e
iteration goal.
SAP ACTIVATE Methodology
Customers, Partner and SAP can access SAP Activate content
Benefits
•
Lean and simple, easy to use methodology content
•
User collaboration
•
Current with frequent updates
SAP JAM
Roadmap Viewer
Benefits
•
Fiori App that provides access to complete methodology content.
•
Content can also be downloaded into SAP Solution Manager 7.2
•
Current with frequent updates
Access links• SAP Activate methodology for Cloud
• SAP Activate methodology for on-premise solutions