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Certified Network

Computer Technician

(CNCT)

Secrets To Acing The Exam

and

Successful Finding And

Landing Your Next

Certified Network

Computer Technician

(CNCT)

(2)
(3)

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Copyright Notice of Rights

All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. No Claim to Orig. U.S. Govt. Works.

Notice of Liability

The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.

Trademarks

Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey

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This book figures out ways to boil down critical exam and job landing concepts into real world applications and scenarios. Which makes this book user-friendly, interactive, and valuable as a resource long after students pass the exam. People who teach Certified Network Computer Technician (CNCT) classes for a living or for their companies understand the true value of this book. You certainly will too. To Prepare for the exam this book tells you:

• What you need to know about the Certified Network Computer Technician (CNCT) Certification and exam

• Preparation Tips for passing the Certified Network Computer Technician (CNCT) Certification Exam

• Taking tests

The book contains several suggestions on how preparing yourself for an interview. This is an aspect that many people underestimate, whilst having a well-written CV, a personal blog, and possibly a number of past projects is definitively important - there is much more to prepare for. It covers non-technical aspects (how to find a job, resume, behavioral etc.). A ‘Must-study’ before taking a Tech Interview. To Land the Job, it gives you the hands-on and how-to’s insight on

• Typical Certified Network Computer Technician (CNCT) Careers • Finding Opportunities - the best places to find them

• Writing Unbeatable Resumes and Cover Letters • Acing the Interview

• What to Expect From Recruiters

• How employers hunt for Job-hunters.... and More

This book offers excellent, insightful advice for everyone from entry-level to senior professionals. None of the other such career guides compare with this one. It stands out because it:

• Explains how the people doing the hiring think, so that you can win them over on paper and then in your interview

• Is filled with useful work-sheets

• Explains every step of the job-hunting process - from little-known ways for finding openings to getting ahead on the job

This book covers everything. Whether you are trying to get your first Certified Network Computer Technician (CNCT) Job or move up in the system, you will be glad you got this book.

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Contents

Stand Alone Certifications

11

Preparation Tips For The Certified Network Computer

Technician (CNCT) Certification Exam

13

Exam time Hints for managing tenseness

13

Exam Preparation Tips

15

Examination hints

19

Preparing for an Essay Exam

21

Multiple Choice examination tips

23

Test Taking Strategies

24

Memory Tips and Test Taking Strategies

26

More Test Taking Strategies

28

Stress Management Test Anxiety

31

Even More Test Taking Strategies

33

Specific Hints for Answering Multiple alternative Questions 34

Taking Tests

35

Before the Test

35

During the test

36

After the test

36

Exam time Hints for result driven studying

36

FINDING AND APPLYING FOR Certified Network

Computer Technician (CNCT) JOBS AND

EVALUATING OFFERS

40

Where to Learn About Job Openings

40

Job Search Methods

40

Personal contacts.

41

School career planning and placement offices.

41

Employers.

41

Classified ads.

42

Internet resources.

42

Labor unions.

42

State employment service offices.

43

Job matching and referral.

43

Services for special groups.

43

Federal Government.

44

Community agencies.

44

Private employment agencies and career consultants.

44

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Internships.

44

Applying for a Certified Network Computer Technician

(CNCT) Job

46

Resumes and application forms.

46

Gathering information.

46

Choosing a format.

47

Resume and KSA (knowledge, skills & abilities) tips:

48

Cover letters.

51

Certified Network Computer Technician (CNCT) Job

Interview Tips

52

Preparation:

52

Personal appearance:

52

The interview:

52

Information to bring to an interview:

53

Evaluating a Certified Network Computer Technician

(CNCT) Job Offer

54

The organization.

54

Should you work for a relatively new organization or one that

is well established?

56

The job

56

Where is the job located?

56

Does the work match your interests and make good use of

your skills?

56

How important is the job to the company or organization? 56

What will the hours be?

57

How long do most people who enter this job stay with the

company?

57

The company should have a training plan for you.

57

Salaries and benefits.

57

WHAT TO EXPECT FROM THE OTHER SIDE OF THE

TABLE…

59

THE INTERVIEW AND SELECTION PROCESS

59

Step 1

61

Technical Competencies Assessment Guide

61

Step 2

62

Determine the Customer Service Focused

62

Competencies of the Job

62

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Responsible.

63

Likeable. 63

Believable. 64

Outgoing. 64

Unflappable.

65

CUSTOMER SERVICE FOCUSED BEHAVIORS ASSESSMENT GUIDE

66

Step 3

67

Develop Interview Questions to Assess Both

67

Technical and Customer Service

67

Focused Competencies

67

Step 4

68

Conducting the Interview

68

Step 5

70

Background and Reference Checks

70

Making a Job Offer

70

Confirming Job Offer Letter

71

Informing Unsuccessful Candidates

71

Retention of Interview Materials

71

SAMPLE CUSTOMER SERVICE FOCUSED

INTERVIEW QUESTIONS

72

Responsible

72

Likeable 73

Believable 74

Outgoing 75

Unflappable

76

INTERVIEWING Certified Network Computer

Technician (CNCT)

77

THE INTERVIEW PROCESS

77

Planning

77

Confirming/Scheduling Interview

78

Conducting the Interview

78

Closing

79

Follow Up

79

Interview Questions To Get You Started

80

Supervisor and Manager Competencies

80

Interviewing People With Disabilities

81

Accommodating Persons With Disabilities For An Interview 82

Interview Do’s and Don’ts

83

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CHECKING REFERENCES

84

Which References Should I Check?

85

Tips for Checking References

85

The Reference Check Questions To Ask

86

Supervisory and Managerial Competencies:

88

Building Coalitions/Communication:

88

Recruiting Certified Network Computer Technician

(CNCT) - It Takes More Than A Job Announcement 88

Before Submitting the Vacancy

89

When the Vacancy Announcement is Open

90

Once the Certificate of Eligibles is Received

91

After The Selection is Made

92

ASSESSING YOUR RECRUITMENT AND SELECTION

PRACTICES

93

Policies and Procedures

93

Recruitment Strategies

94

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Stand Alone Certifications

ETA offers many put up with alone certifications for those individuals who do not wish to having every necessary part a vocation track. Click on the links below to see PDF overviews of each exam’s test criteria suggested reading commission members involved with de-signing each examination.

View ETA approved schools that at the moment verbal act of of-fering our branch of physics certification exams and ETA approved FOI schools that at the moment verbal act of offering fiber optics certification exams.

Stand Alone Exams Communications

Communication Site Installer R56

Broadband Voice over Internet Protocol B VoIP Certified Satellite Installer CSI

Line Antenna Sweeping LAS

Passive Intermodulation Testing PIM

Personal Communications Service Cellular PCS C Telecommunications TCM

Information Technology

Certified Network Computer Technician CNCT Certified Network Systems Technician CNST Computer Service Technician CST

Wireless Network Technician WNT

Fiber Optics Data Cabling Optics and Photonics Aerospace Fiber Optics Fabricator FAB

Data Cabling Installer Certification DCIC Fiber Optics Installer FOI

Fiber Optics Technician Outside Plant FOT OSP

Fiber Optics Technician FOT The prerequisite for the FOT is the FOI Fiber Optics Designer FOD

Photonics Technician Operator PTO Photonics Technician Specialist PTS

(12)

TPO

Renewable Energy

View Renewable Energy School Version

Commercial Wind Maintainer CWM Coming Soon Photovoltaic Installer PVI

Small Wind Installer SWI

View Renewable Energy On the Job education Version Commercial Wind Maintainer CWM Level 1 Coming Soon Commercial Wind Maintainer CWM Level 2 Coming Soon Commercial Wind Maintainer CWM Level 3 Coming Soon Photovoltaic Installer PVI Level 1

Photovoltaic Installer PVI Level 2 Coming Soon Photovoltaic Installer PVI Level 3 Coming Soon Renewable Energy Integrator REI Coming Soon Small Wind Installer SWI Level 1

Small Wind Installer SWI Level 2 Coming Soon Small Wind Installer SWI Level 3 Coming Soon SmartHome

Certified Alarm Security Technician CAST Electronic Security Networking Technician ESNT Residential Electronics Systems Integrator RESI Audio Video AV Computer Networking CN Closed Circuit TV CCTV Security Surveillance SS Environmental Control EC Master RESIma

Other ETA Stand Alone Certifications

Certified Customer Service Specialist CSS Lifetime certification Certified Service Manager CSM Lifetime certification

Electric Vehicle Technician EVT Gaming Vending Technician GVT

Radio Frequency Identification Technical Specialist RFID

R56 certification expires after 4 years and must be retaken. This test is to be attempted by Motorola technologists engineers contractors and vendors who have completed a Motorola approved Commu-nications Site Installer R56 education track.

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