• No results found

Copyright 2015 Mobilink Business. All rights reserved.

N/A
N/A
Protected

Academic year: 2021

Share "Copyright 2015 Mobilink Business. All rights reserved."

Copied!
24
0
0

Loading.... (view fulltext now)

Full text

(1)
(2)
(3)
(4)

Copyright © 2015 Mobilink Business. All rights reserved.

Unless otherwise indicated, all materials on these pages are copyrighted by Mobilink Business. All rights reserved. No part of these pages, either text or image may be used for any purpose other than personal use. Therefore, reproduction, modification, storage in a retrieval system or retransmission, in any form or by any means, electronic, mechanical or otherwise, for reasons other than personal use, is strictly prohibited without prior written permission.

(5)

Contents

Welcome Note 1. Getting Started

2. Benefits and Redemption Partners 2.1 Shopping and Dining

2.2 Hotels and Spas 2.3 Exclusive Access 2.4 Convenient Bill Payment Support

Terms & Conditions

FAQs 02 03 05 05 09 11 11 13 14 15

(6)

Welcome Note

Dear Customer,

Welcome to Mobilink One, a loyalty program designed around the lifestyle needs of business executives. We hope your company benefits from the rewards and privileges of Mobilink One. These rewards and privileges range from shopping & fine dining to free access in business lounges and exclusive events. Please take a moment to go through this starter guide to discover the ways in which Mobilink One empowers you

and your business.

Mobilink One is just one way in which we want to thank you for your continued trust in our products and services. We look forward to doing more business with you and witnessing your enterprise move from strength

to strength.

Sincerely,

Mobilink One Team

(7)

1. Getting Started

Mobilink One Reward Card – Enclosed is your

pre-activated Mobilink One Reward Card. Start using it today to make purchases and to gain access to

partnered business lounges. Your card will

automatically accumulate points that can be used for redemption based on your monthly bill

• This booklet contains all the information you need to start using your Mobilink One Card in the section ahead

(8)
(9)

2. Benefits and Redemption Partners

2.1 Shopping and Dining

Use your Mobilink One card to pay your chosen purchase using accumulated points at the following shopping and dining locations:

Butlers Choclates Karachi - Lahore Xander’s Karachi Veranda Bistro Lahore Dnata Travel Bahrain Emaar Gift Card

Dubai

Seef Mall Gift Card Bahrain

Bose & Tissot Karachi - Lahore Multan - Quetta Courts Singapore Oxford University Press Nationwide Pakistan iSTYLE

(10)
(11)

Emaar Gift Card:

The Emaar Gift Card can be redeemed at the selected outlets at The Dubai Mall, Dubai Marina Mall, Souk Al Bahar, Gold & Diamond Park and all other Emaar assets such as The Address Hotels & Resorts, Retail attractions and Leisure clubs.

You can purchase your Emaar Gift Card by redeeming Mobilink points at following locations:

1. The Address Dubai Mall - Business Centre 2. The Address Dubai Marina - Concierge Desk 3. Concierge Service - Via Call Centre: 00971 4 4544720

For more information, please visit: www.emaargiftcard.com

Seef Mall, Seef District, Seef Mall Isa Town Bahrain

Get Seef Mall gift card at the customer service desk at gate 4 using your rewards points.

(12)
(13)

Oxygen Spa Karachi 2.2 Hotels and Spas

Your points can be used at the following Hotels and spas, both locally and internationally.

Movenpick Hotels Karachi - Dubai - Bahrain Serena Hotels

(14)
(15)

2.3 Exclusive Access

Use Mobilink One Card to access the following business lounges free of cost:

Events

Use your card to gain access to exclusive business & networking events. Members will be informed of upcoming events through the Mobilink One website and emails.

2.4 Convenient Bill Payment

• Pay Mobilink bills using your reward points

• Pay any amount depending upon available point balance

• To pay your bills using your reward points, drop us an email at:

support@mobilinkone.com CIP International Lounges Karachi - Lahore Islamabad Marhaba Lounges Bahrain - Dubai

(16)
(17)

Support and Contact

Mobilink One Help will be available to our members on a 24/7 basis to help you with:

• Service Requests • Complaints • Any Queries Helpline: • Local 03000 808181 • International +971-44544720 Mailing Address:

Mobilink One Team,

IBC I, First Floor Mobilink House

1-A, Kohistan Road, F-8 Markaz, Islamabad, Pakistan.

Email Support:

support@mobilinkone.com

Website:

(18)

Terms & Conditions

• Enrollment into the Mobilink One Program is performed at request of the customer and is not automatic. However, point accumulation is automatic from date of activation of your Mobilink Business account

• Cards are valid for a period of 3 years. Card renewals will be automatic

• Rewards points are valid for a period of 2 years and will automatically expire on completion of this period

• Points will be redeemable in the manner set out in this booklet and on the program webpage:

www.mobilink.com.pk/business/Experience/One

• Points redeemed/expired during a particular billing month will be shown in the account’s next bill/invoice statement

• An account blocked for a period of 3 months will not be awarded points. The previous accumulated balance will also stand forfeited

• Mobilink reserves the right to cancel a membership or Mobilink One card at any time should it be deemed necessary.

(19)

FAQs

1) Where do I get additional information on Mobilink

One redemption Partners?

You can visit:

www.mobilink.com.pk/business/experience/mobilink-o ne/partners/ for additional details of Mobilink One Redemption Partners.

2) What is the validity of the card?

Your card remains valid for a period of 3 years

3) Is there a maximum or minimum amount that can

be redeemed?

There is no maximum or minimum redemption amount required to be able to make purchases on your card.

4) When will my reward points expire?

Reward points accumulated on your card will expire in 2 years from the point of generation.

5) Can I have a supplementary Card?

Mobilink One card is only issued to a company therefore we do not offer supplementary cards.

6) Can I manage my card online?

You can manage the card through our member’s portal.

7) Who do I email if I have queries?

Please email at: OneTeam@mobilink.com

8) How does my Mobilink One gain points?

For every PKR 50.00 generated on your Mobilink Business bill against all subscriptions, you gain 1 point, redemption value of which is PKR 0.50 (where

redemption is possible against purchase under the program).

9) Can the Mobilink One Card be used by other

personnel in the company?

Yes, the card can be shared within the company. However, every activity will be communicated to the cardholder via SMS.

10) Will the international helpline work in every

country where the program has partners?

The number will work in every country abroad. However, the number is a UAE number and is not toll free (calling charges will apply).

11) Can I see Mobilink One reward points summary on

the monthly bill?

Yes, point summary will be available on the monthly bill.

12) Can I pay a part of my bill if my reward point

balance is in sufficient?

No, partial redemption will not be entertained.

13) Can I top up the Emaar gift card or Seef Mall gift

card?

No, Gift cards are for one time use only.

14) If I return a purchase, will I get the points back?

No, you cannot get points back. Otherwise, returns will be subject to merchants return policy.

(20)

FAQs

1) Where do I get additional information on Mobilink

One redemption Partners?

You can visit:

www.mobilink.com.pk/business/experience/mobilink-o ne/partners/ for additional details of Mobilink One Redemption Partners.

2) What is the validity of the card?

Your card remains valid for a period of 3 years

3) Is there a maximum or minimum amount that can

be redeemed?

There is no maximum or minimum redemption amount required to be able to make purchases on your card.

4) When will my reward points expire?

Reward points accumulated on your card will expire in 2 years from the point of generation.

5) Can I have a supplementary Card?

Mobilink One card is only issued to a company therefore we do not offer supplementary cards.

6) Can I manage my card online?

You can manage the card through our member’s portal.

7) Who do I email if I have queries?

Please email at: OneTeam@mobilink.com

8) How does my Mobilink One gain points?

For every PKR 50.00 generated on your Mobilink Business bill against all subscriptions, you gain 1 point, redemption value of which is PKR 0.50 (where

redemption is possible against purchase under the program).

9) Can the Mobilink One Card be used by other

personnel in the company?

Yes, the card can be shared within the company. However, every activity will be communicated to the cardholder via SMS.

10) Will the international helpline work in every

country where the program has partners?

The number will work in every country abroad. However, the number is a UAE number and is not toll free (calling charges will apply).

16

11) Can I see Mobilink One reward points summary on

the monthly bill?

Yes, point summary will be available on the monthly bill.

12) Can I pay a part of my bill if my reward point

balance is in sufficient?

No, partial redemption will not be entertained.

13) Can I top up the Emaar gift card or Seef Mall gift

card?

No, Gift cards are for one time use only.

14) If I return a purchase, will I get the points back?

No, you cannot get points back. Otherwise, returns will be subject to merchants return policy.

(21)

FAQs

1) Where do I get additional information on Mobilink

One redemption Partners?

You can visit:

www.mobilink.com.pk/business/experience/mobilink-o ne/partners/ for additional details of Mobilink One Redemption Partners.

2) What is the validity of the card?

Your card remains valid for a period of 3 years

3) Is there a maximum or minimum amount that can

be redeemed?

There is no maximum or minimum redemption amount required to be able to make purchases on your card.

4) When will my reward points expire?

Reward points accumulated on your card will expire in 2 years from the point of generation.

5) Can I have a supplementary Card?

Mobilink One card is only issued to a company therefore we do not offer supplementary cards.

6) Can I manage my card online?

You can manage the card through our member’s portal.

7) Who do I email if I have queries?

Please email at: OneTeam@mobilink.com

8) How does my Mobilink One gain points?

For every PKR 50.00 generated on your Mobilink Business bill against all subscriptions, you gain 1 point, redemption value of which is PKR 0.50 (where

redemption is possible against purchase under the program).

9) Can the Mobilink One Card be used by other

personnel in the company?

Yes, the card can be shared within the company. However, every activity will be communicated to the cardholder via SMS.

10) Will the international helpline work in every

country where the program has partners?

The number will work in every country abroad. However, the number is a UAE number and is not toll free (calling charges will apply).

11) Can I see Mobilink One reward points summary on

the monthly bill?

Yes, point summary will be available on the monthly bill.

12) Can I pay a part of my bill if my reward point

balance is in sufficient?

No, partial redemption will not be entertained.

13) Can I top up the Emaar gift card or Seef Mall gift

card?

No, Gift cards are for one time use only.

14) If I return a purchase, will I get the points back?

No, you cannot get points back. Otherwise, returns will be subject to merchants return policy.

(22)
(23)

version 1.0 The inf

orma

tion in this book

let is subject t

o change. F

or la

test and upda

ted inf orma tion, pl ease v isi t the w ebsi te

(24)

References

Related documents

- Drive through Dubai Mall / Burj Khalifa Drive through Zabeel Park / Dubai Frame Drop at City tour starting Point & transfer to Mini Van / SUV Drop back to

We are designing and implementing a programming language called VERS2 [10].. in order to test out the ideas expressed so far. We are implementing VERS2 as an extension of ECL on a

Location : Dubai Mall Dubai Client : EMAAR Scope : Exterior lighting.

Also as the node a is waiting for the value from the node b in the above example, care must be taken to not lose the value of a These aspects reflect that the data structure which

Our guests may experience inner city suite living in 181 suites comprising of studio rooms, one and two-bedroom units and a magnificent penthouse with three-bedroom and 1 maid’s

In the ideal single-loop E-A system each limit cycle could exist for a fixed value of x only; the average value of the output over a complete limit cycle being equal to a;.. In

Optional Tour: During your visit to Dubai Mall, we give you a chance to explore the Burj Khalifa, the Dubai Aquarium and Underwater zoo and other prominent Dubai attractions at