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Operations and Technology Management 11

Supply Chain Performance Management

Current Approaches

Bearbeitet von

Prof. Dr. Wolfgang Kersten, Prof. Dr. Thorsten Blecker, Prof. Dr. habil. Matthias Meyer, Adel Al Mansi, Jimmy Baringbing, Mahdi Bashiri, Bancha Buddadee, Anna Corinna Cagliano, Lothar Czaja, Andrew Fearne, Juliana Sevilha Gonçalves de Oliveira, Farhad Fathi Hafshejani, Bernd Hellingrath, Stefanie John,

Y. Kalkan, Mahdi Karbasian, Subramanian Nachiappan, Prof. Dr.-Ing. Bernd Noche, Evi Oktaviana, Dr. Otávio José Goncales de Oliveira, Matthias Pauli, Rapeepan Pitakaso, Kiatisak Pranet, Jasna Prester,

Prof. Dr. Carlo Rafele, Usha Ramanathan, Paulo César Chagas Rodrigues, Subrat Sarangi, Ali Shemshadi, Jafar Shemshadi, Brian Sieben, Dr. Claudine A. Soosay, Javad Soroor, Reethika Sunder,

Mohammad J. Tarokh, Darko Tipuriæ, De La Torre, Jose Valverde, Prof. Dr. Kai-Ingo Voigt, Christian Wothke

1. Auflage 2009. Taschenbuch. 269 S. Paperback ISBN 978 3 503 12047 5

Format (B x L): 15,8 x 23,5 cm Gewicht: 431 g

schnell und portofrei erhältlich bei

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Operations and Technology Management

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Supply Chain Performance

Management

Current Approaches

Edited by

Wolfgang Kersten, Thorsten Blecker and Matthias Meyer

With Contributions by

Adel Al Mansi, Jimmy Baringbing, Mahdi Bashiri, Thorsten Blecker, Bancha Buddadee, Anna Corinna Cagliano, Lothar Czaja, G. De La Torre,

Otávio José Goncales De Oliveira, Andrew Fearne, Juliana Sevilha Gonçalves de Oliveira, Farhad Fathi Hafshejani, Bernd Hellingrath,

Stefanie John, Y. Kalkan, Mahdi Karbasian, Wolfgang Kersten, Jose Lamas-Valverde, Matthias Meyer, Subramanian Nachiappan,

Bernd Noche, Evi Oktaviana, Matthias Pauli, Rapeepan Pitakaso, Kiatisak Pranet, Jasna Prester, Carlo Rafele, Usha Ramanathan, Paulo Cesar Chagas Rodrigues, Subrat Sarangi, Jafar Shemshadi, Ali Shemshadi, Brian Sieben, Claudine A. Soosay, Reethika Sunder, Mohammad J. Tarokh, Darko Tipuric, Kai-Ingo Voigt, Christian Wothke

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ISBN 978 3 503 12047 5 ISSN 1863-3390 All rights reserved

© Erich Schmidt Verlag GmbH & Co., Berlin 2009 www.ESV.info

This paper fulfills the requirements of the Frankfurter Forderungen of Die Deutsche Bibliothek

and the Gesellschaft für das Buch concerning the paper permanence and meets the tight regulations of American National Standard

Ansi/Niso Z 39.48-1992 as well as ISO 9706 Printing and Binding: Hubert & Co, Göttingen

Bibliographic information published by Die Deutsche Bibliothek

Die Deutsche Bibliothek lists this publication in the Deutsche Nationalbibliografie; detailed bibliographic data are available in the Internet at http://dnb.ddb.de.

For further information concerning this title please follow this link: ESV.info/978 3 503 12047 5

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V

Preface

Today’s business environment is changing significantly due to globalization, short-er product life cycles, and new information technologies enabling more efficient organizational paradigms as well as product and process innovations. Companies enhance their business models and organize themselves in supply chains to cope with these changes. Therefore competition takes no longer between companies, but between entire supply chains.

One of the competition winning factors in this field is the continuous measure-ment and improvemeasure-ment of supply chain performance, which is a complex construct overall. Not only that performance contains several criteria like effectiveness, effi-ciency, quality, innovation or flexibility, which need to be balanced within each firm, but also there should be a consistent alignment of these criteria in the entire supply chain. Therefore a common supply chain performance management ap-proach is required enabling companies to manage supply chain strategy through a fully integrated system of business improvement methodologies. Supply chain per-formance management encompasses all methodologies, metrics, processes, sys-tems, and even software applicable to this task.

In recent years, research has made extensive progress in the analysis of supply chain performance management. This volume provides a valuable insight into nov-el concepts of supply chain performance management by taking into account supply and inventory management, as well as state of the art optimization ap-proaches for supply chains. Furthermore, topics directly relevant to performance such as risk and quality management in supply chains are discussed in this book. In practice, this volume provides support in decision making not only for a single company, but also meets network-wide performance demands. In consequence, it becomes possible to adjust logistics designs and operations to the needs of the whole supply chain.

We would like to thank the authors for their excellent contributions, which ad-vance the logistics research progress. Without their support and hard work, the cre-ation of this volume would not have been possible. Additional thanks go to the pub-lishing company, the Erich Schmidt Verlag, especially to Dr. Joachim Schmidt for the opportunity to publish this volume and his valuable cooperation. This book would not exist without good organization and preparation. Thus, we would like to thank Philipp Hohrath, Michael Zaggl and Thorsten Lammers for their efforts to prepare, structure, and finish this book.

Hamburg, August 2009 Prof. Dr. Wolfgang Kersten, Prof. Dr. Thorsten Blecker, and Prof. Dr. Matthias Meyer

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VII

Table of Contents

Preface ...V

Table of Content ...IV

I Performance Management

Performance Measurement and System Dynamics to

Support Decision Making in Logistics...3

Anna Corinna Cagliano and Carlo Rafele

Supply Chain Collaboration Performance Metrics:

A Conceptual Framework ……….………..….…...19

Usha Ramanathan and Subramanian Nachiappan

An Analysis of Supply Chain Performance from Grape to Retail ...……...…37

Claudine Soosay and Andrew Fearne

Efficiency of Profit and Risk Sharing in Supply Chains:

Results from a Large Scale SCM Survey ...55

Darko Tipurić and Jasna Prester

Comparison of Biogas Supply Chains Using the Example

of the Conditions of a Municipality……….………..….……....71

Bernd Noche and Adel Al Mansi

II Supply Management

Supply Chain Excellence through Enhanced Relationships

with Suppliers and Employees …..………...………....103

Reethika Sunder and Subrat Sarangi

The Innovation Performance Potential of Suppliers –

Criteria and Concept ...115

Lothar Czaja, Stefanie John and Kai-Ingo Voigt

Prioritization of Supplier Development Objectives based on Logistical Supplier Performance Evaluation in the

Automobile Industry: A Systemic Approach .………...……..133

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Table of Contents

VIII

III Inventory Management

The Management of Inventories in Productive Systems Engineer-To-Order and Make-To-Stock:

Case Study in the Business Sector Graphics ….……….155

Paulo Cesar Chagas Rodrigues and Otávio José de Oliveira

A Supply Chain Performance: A Case Study of Spare Part Inventory

Model Effects on Purchasing and Logistics Strategy ...173

Evi Oktaviana and Jimmy Baringbing

Study of Effects of Quality Management Key Success Factors on Quality and Business Performance of a Supply Chain:

An Empirical Analysis of the Iranian

Firms…….……….…..18989

Farhad Fathi Hafshejani, Mahdi Bashiri and Mahdi Karbasian

IV Supply Chain Optimization

Quality Assurance Inspection in Production Systems

with Rigid Demand ……….……....205

Jose Lamas-Valverde

Decentralized Manufacturing via Autonomous Multi-Agent Modules: Case of a Distributed Control Architecture in a Real-time

Coordinated Supply Chain ……….………...217

Mohammad J. Tarokh, Javad Soroor, Ali Shemshadi and Jafar Shemshadi

Suggestions for the Optimization of Sludge Disposal from

the Water Boards in NRW ...……….……..…239

Bernd Noche, Adel Al Mansi and Christian Wothke

A multi-objectives model for multi-echelon location problem: Case study in ethanol plant location analysis in

Northeastern Thailand ...253

References

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