ISOSOFT
ISOSOFT
The use of technology
HEALTH AND SAFETY
to effectively manage
SAFETY PROGRAMS
PRESENTED BY:
SURINDER SEHDEV
olution
olution
S
S
hallenges
hallenges
C
C
OVERVIEW
OF YORK REGION
Two-tier municipal government structure
Confederation of 9 municipalities providing services to: 850,000 residents 25,000 business with 395,000 employees Services provided by the Region include: transit, water/wastewater, emergency services, policing, long term care,
public health, human services and growth management Approximately 3,000 employees
York Region office locations (25-30) spread across a large geographical area:
HEALTH AND
SAFETY
Three major operations departments
● Diverse work force in a large geographical area
Different hazards requiring controls
CHALLENGES
Different regulations to comply with Different procedures to train employees Communication of policies and procedures Corporate compliance
● Audits to identify gaps
● Line management progress reports
Examples of York workplaces
Incident/accident reporting Technical assistance requests Policy & procedure management Audit implementation & follow-up Employee concern resolution
A
B
C
D
E
CHALLENGE
A. Incident/Accident reporting
A. Incident/Accident reporting
A. Incident/Accident reporting
A. Incident/Accident reporting
What?
●
Meeting reporting timelines imposed by the WSIB●
Ensuring appropriate investigation and follow-up●
Tracking statistics at a macro level to:● Identify trends – assists in prioritizing prevention efforts
● Generate reports for senior management and joint health and safety committees
Challenges include:
● Submit reports to Ministry of Labor and WSIB
B. Technical Assistance Requests
B. Technical Assistance Requests
What?
Internal process for employees and supervisors to
request hygiene sampling, ergonomic services,
safety investigation, etc.
Challenges include:
Appropriate and timely investigations
and recommendations
C. Policy/Procedure Management
C. Policy/Procedure Management
●
Logistics of communicating changes/updates●
Approvals process●
Accessibility of forms/policies/procedures/etc. to staff●
Timing for reviews not consistentChallenges include:
What?
Communication of policies and procedures to all on
consistent basis
D. Audit
D. Audit
Implementation
Implementation
What?
External auditor identifies gaps for line management Recommendations are made to fill the gaps
Implementation plan developed to address recommendations
Monitoring progress of action items
Holding management accountable for implementation Meeting deadlines, presenting reports
E. Employee Concern Resolution
E. Employee Concern Resolution
What?
(I.R.S.) Internal process for employees to report their H&S concerns
Challenges include:
Appropriate action and follow-up by supervisor
Not “life-threatening” situations
SUMMARY OF
CHALLENGES
All essential paper driven processes
Easy for items to “fall through the cracks”
Easy for items to “fall through the cracks”
Paperwork is extensive!
Tracking and following up on requirements and goals
Communicating timely and accurate information
Assisting departments & personnel
Solution. . .
Solution. . .
Web Based Safety Management System
Reduce paper overload and streamline reporting processes
Responsible person identified at all stages
Retain all critical records for analysis and reporting
Enable organization wide communication, tracking and reporting Automate tracking and notification of requirements and objectives
Solution. . .
Solution. . .
Replace paper based forms & processes with web based equivalent… Internal / External Communications
Field inspection reports (Bill C-45)
Document / Procedure Change Requests Accident / Incident Forms
Health and Safety Concern Report Form
Employee Date:
Name: Department/Division/Branch: Supervisor: Branch/Division Head: Description of concern: Recommended action: Supervisor Date Received: Response: Signature: Date: Employee Review Check one:
Yes, I am satisfied with the response/action.
No, I am not satisfied with the response/action taken. Signature: Date:
Example:
Example:
Paper Version of Employee
Paper Version of Employee
Concern Form
Concern Form
Employee describes concern and suggests corrective action Following corrective action Supervisor returns completed form to employee Employee indicates if satisfied with response
Solution
Solution
ISOsoft manages these difficulties by:
Recording accident/incident data and allowing for
statistical reporting
Maintaining a historical record of risk assessments,
hygiene survey data and all measurement activities
Manage Monitoring and Measurement Activities
Setting Safety Goals/Objectives
How is all of this accomplished?
How is all of this accomplished?
The user does not have to find the data,
the data finds the user !
My Tasks
Manager’s Dashboard
Email Notification
Automatic Email Notification
Automatic Email Notification
Email notifications triggered automatically based on due date
Email escalates to
appropriate personnel if activities are not completed within specified timeframes
Escalating Email
Escalating Email
1stNotification:
Person Responsible
2nd Notification:
Person & Supervisor
3rd Notification:
Person Responsible, Supervisor and Manager
“Manager’s Dashboard”
provides snap-shot of all outstanding items
-
x
indicates overdue
Compliance with corporate, stakeholder and
regulatory requirements ensured by:
Automatic tracking and notification for pending requirements
Schedule and track target dates/frequencies, responsibility and work instructions
Notify those responsible with automatic email notifications with escalating urgency
Record and archive historical records
Only most current, controlled versions available when accessed
Process approvals and document distribution through web based forms and email notifications
Task Management
Task Management
Tasks assigned to individuals appear on “My Tasks” screen when they sign on to the
system
By clicking on the
description the user can review additional detail about the task
Summary
Summary
Web Based Safety Management
Reduce paper overload and streamline reporting processes
Task Management – Ensure all requirements are met Retain all critical records for analysis and reporting
Enable organization wide communication, tracking and reporting Automate tracking and notification of requirements and objectives
