ALL YOU NEED
TO KNOW ABOUT
YOUR HOLIDAY
Snow Sports
p. 74Children
p. 80Health
p. 86Formalities Passport
and Visa Information
p. 88Travel Information
p. 90Practical Information
p. 93Spa & Well-being
p. 94Special Offers, Terms and Conditions
p. 97How to Book
p. 99Booking Conditions
p. 100Optional Travel Insurance
p. 1045∑ Luxury Space at Val d’Isère, FRANCE 5∑ Luxury Space at Val d’Isère, FRANCE
74
SNOW SPOR TS
Skiing, snowboarding, cross-country skiing, in a group or on your own –
all our 23 Club Med Resorts off er the perfect opportunity to experience
everything that winter sports have to off er, when and how it suits you.
THE ADVANTAGES OF CLUB MED
●
Practical experience of winter sports of all kinds: Alpine skiing, snowboarding, cross-country skiing.
●
Group lessons for all levels in Alpine skiing or snowboarding, in small groups of about 9 to 12 people,
depending on the Club Med Resort.
●
Supervision provided by professional ski instructors.
●
Rent any equipment you may need with Club Med Ski Service
®*.
ADVANCED-LEVEL SKIING
15 Club Med Resorts offer perfect skiing conditions for advanced-level skiers: they are based in ski resorts that
regularly have good-quality snow, signifi cant altitude differences, many kilometres of slopes and a wide variety
of courses and landscapes.
SKI FROM THE DOOR
16 Club Med Resorts provide direct access to the slopes, enabling you to enjoy a unique skiing experience: they
are either right next to the slopes or just a short walk away (150 metres at most).
THE DIFFERENT SKI DISCIPLINES
(1)
• No matter whether you are a beginner or an experienced skier, our professional Alpine skiing(2) or snowboarding(3) instructors await your arrival for lessons at all levels in either of these disciplines.
• Cross-country skiing(4) lovers may opt for the freedom of trails created especially for them at L’Alpe d’Huez la Sarenne and Saint-Moritz Roi Soleil, for lessons at all levels.
LEARN AT YOUR OWN PACE
Skiing in small groups of the same skill level.As soon as you arrive at the Club Med Resort, you enrol with the person responsible for skiing activities for the lessons most suitable for your skill level (from beginner to expert). The following day(5), our specialist G.O® staff will be waiting to test your ability so that they can put you in a small group of around 9 to 12 skiers of a similar level, depending on the Club Med Resort. Attentive professional instructors
Ski instruction requires a particular teaching method, one that allows everyone to progress in an enjoyable and completely safe way. Group lessons are given by professional ski instructors, all of whom are fully qualifi ed in their respective countries. They provide tuition to each group through suitable programmes, giving each individual their personal advice.
Beginner skiers
Lessons for beginner skiers/snowboarders are provided to G.M® staying at least 7 days in a Club Med Resort for holidays commencing on that Resort’s main change-over day (check the day indicated on every price list). As the teaching method used for beginners is specifi c and based on rapid daily progress, beginners cannot join a ski group part way through the week. Beginners must, therefore, start their skiing lessons the day after the change-over day. NB: Beginners’ skiing/snowboarding classes are not available for people booking an open-dated holiday with an arrival date earlier or later than the Resort’s main change-over date.
IMPORTANT
No skiing or snowboarding classes available for beginners booking their stay outside the usual dates (not arriving on the main change-over day.
LUNCH ON THE SLOPES
Once you are on the slopes, you can enjoy skiing there the whole day: in fact, Club Med offers its guests the freedom of having lunch at one of its mountain chalets at the Club Med Resorts of Cervinia, Chamonix Mont-Blanc (Flégère), Saint-Moritz Roi Soleil, Villars-sur-Ollon and Wengen.
Skiers can also take advantage of the ”meal swap” programme(6), which allows G.M® at some 4 Trident Club Med Resorts to have something to eat at other Club Med Resorts in the same ski area:
- The 3 Club Med Resorts of Méribel in Les 3 Vallées area: option of having lunch at Les Ménuires and Val Thorens.
- La Plagne 2100 and Peisey-Vallandry in the Paradiski area. - Tignes Val Claret and Val d’Isère in the Espace Killy area.
*At extra cost.
(1)To discover which different types of winter sports are available at each Club Med Resort please ask your travel agent, visit www.clubmed.co.uk or check the table at the back of the current Trident Brochure.
(2)Alpine skiing from age 4 at Club Med Resorts with Children’s and/or Teen’s Clubs (from age 12, however, at Chamonix Mont-Blanc, Arcs Extrême, Sestrière), from age 12 at Club Med Resorts for Everyone (Méribel Aspen Park, Méribel l’Antarès, Méribel le Chalet, Val d’Isère) and from age 18 at Val Thorens.
(3)Snowboarding from age 8 during the French school holidays at Club Med Resorts with Children’s and/or Teen’s Clubs (from age 12, however, at Chamonix Mont-Blanc, Arcs Extrême, Sestrière), from age 12 outside the French school holidays at all Club Med Resorts (from age 8, however, at Sahoro and Yabuli, all season).
(4)Cross-country skiing from age 12.
(5)Except “open-dated holidays”, “weekends” and “long weekends”: see p. 77. (6)Certain days only, according to availability at the chosen Resort and subject to the ski lifts being open at the resort. Information and enrolment is only available on site. Access to the Val Thorens Club Med Resort is reserved for G.M® from age 18.
Ski domain Resorts(1) Club Med Resorts Advanced-level skiing Difference in altitude
Total length of ski pistes
Number of pistes Ski fr om the door (6) Snowpark, boar der cr oss, halfpipe Cr
oss-country skiing (length of the pistes)
Number of ski lifts Number of snow cannons Access car
d with chip (2) M ai n a rr iv al /d e p ar tu re d ay
For a 7-night stay beginning on the main change-over day
Highest altitude Lowest altitude
■
■
■
■
Ski pass(3) Ski or snowboard classes(3) Paradiski La Plagne Champagny Montalbert Les Arcs Peisey-Vallandry Villaroger La Plagne 2100
Peisey-Vallandry X 3 250 1 250 425 12 132 65 37 X 6 153 139 579 Yes Sunday
• from Monday to Saturday • from Monday to Friday La Plagne Champagny Montalbert Monchavin
Aime la Plagne X 3 250 1 250 225 10 69 33 18 X 3 80 85 340 Yes Sunday • from Monday to Saturday • from Monday to Friday
Les Arcs
Peisey-Vallandry Villaroger
Arcs Extrême X 3 250 1 250 200 2 53 32 19 X 3 73 54 239 Yes Sunday • from Monday to Saturday • from Monday to Friday
Espace Killy
Tignes Val d’Isère
Tignes Val Claret
Val d’Isère X 3 450 1 550 300 22 64 35 16 X 4 44 96 331 Yes Sunday
• from Monday to Saturday • from Monday to Friday Les 3 Vallées(4) Brides-les-Bains Courchevel La Tania Les Ménuires Méribel Orelle Saint-Martin-de-Belleville Val Thorens Les Ménuires Méribel Aspen Park Méribel l’Antarès Méribel le Chalet Val Thorens
X 3 200 1 300 600 68 104 110 35 X 10 130 180 2000 Yes Sunday • from Monday to Saturday • from Monday to Friday
Portes du Soleil
14 French-Swiss Resorts
Avoriaz 2 480 1 000 650 39 111 108 28 X 7 243 204 634 Yes Sunday • from Monday to Saturday • from Monday to Friday
Les Deux Alpes Les Deux Alpes X 3 520 1 650 225 17 31 11 11 1 25 51 191 Yes Sunday • from Monday to Saturday • from Monday to Friday Lognan Les Grands Montets, Le Tour Vallorcine Brévent, Flégère, Planards Savoy Chamonix
Mont-Blanc X 3 295 1 050 182 16 31 21 12 1 43 46 67 Yes Sunday
• from Monday to Saturday
• from Monday to Friday
Le Grand
Serre-Chevalier Serre-Chevalier 2 800 1 400 250 25 33 42 15 X 1 35 74 370 Yes Sunday
• from Monday to Saturday • from Monday to Friday Haute-Engadine Diavolezza-Lagalb Corviglia Corvatsch Furtschellas Saint-Moritz
Roi-Soleil 3 300 1 750 350 0 31 22 35 1 170 56 260 Yes Sunday • du lundi au samedi
• from Monday to Friday L’Alpe d’Huez Auris-en-Oisans Villard-Reculas Vaujany Oz-en-Oisans L’Alpe d’Huez
la Sarenne X 3 330 1 860 237 38 34 29 14 X 1 50 85 700 non Sunday
• from Monday to Saturday
• from Monday to Friday
Villars-Gryon
Diablerets- Villars-sur-Ollon 3 000 1 250 100 0 20 27 7 2 44 35 10 Yes Sunday • from Monday to Saturday(5)
• from Monday to Friday
76
SNOW SPORTS
HIGH QUALITY EQUIPMENT TO HIRE ON SITE
• 2 ranges of Alpine skis for children,• cross-country skis and snow shoes.
NEW We recommend that you choose your equipment when you book your holiday rather than when you arrive at the Club Med Resort in order to receive a reduced hiring fee: 15% off the standard rate(2)(3).
(a)Discount not including insurance, already taken into account in the table below, only
available to be booked before your arrival at the Resort (depending on availibility.
Club Med
®Ski Service*
Fee for hiring your ski equipment, when you make your booking(2)(3) ALPINE SKI KIT(4)(6)
Skis + poles + boots
Adult (from age 12) Child (from age 4 up to 12) NEW Prestige(1) £125
Performance £98 Performance(5) £58
Sport £84 Sport £40
Leisure £63
ALPINE SKI BOOTS(4)
Adult (from age 12) Child (from age 4 up to 12)
NEW Prestige(1) £53 Ski £28
Ski £39
Mountain Walking £23 SNOWBOARDING KIT(4)(6)
Snowboard + boots
Adult (from age 12) Child (from age 8 up to 12)
Performance Board £98 Sport Board £49
Sport Board £86 Boots £28
Boots £39
DURING THE SEASON: THREE STYLES OF HOLIDAY
Club Med Resorts welcome you from the Christmas holidays to spring, allowing you to savour
the delights of the snow-capped mountain tops at your own pace.
• Ski passes valid from the day after your arrival until the day of your departure inclusive.
MID-WEEK SHORT BREAKS, WEEKEND AND LONG
WEEKEND BREAKS
(2)FROM THURSDAY EVENING
TO SUNDAY
• No skiing lessons available, unless you arrived on the Resort’s main change-over day.
• Ski passes valid from the day after your arrival until the day of your departure inclusive.
(1)Wednesday is the last day for joining in the skiing lessons if the Resort’s main
change-over day is Sunday.
(2)Offered on certain dates only and at some Club Med Resorts. Ask for more information
and fi nd out about availability.
THE “STANDARD” ONE-WEEK HOLIDAY
• The holiday commences on the Resort’s main change-over day. • Skiing or snowboarding lessons over the course of 5 days, commencing
the day after you arrive ; free skiing the day before you leave with the option of sharing all the delights of the mountains with your family, in the company of an instructor* dedicated solely to you.
• Ski passes valid 6 days, commencing the day after you arrive. *At extra cost.
THE “OPEN DATED” HOLIDAY
(1)• One week comprising 7 days with an arrival date earlier or later than the Resort’s main change-over date.
• Beginner skiers: no skiing lessons available.
• Other skiers: skiing lessons commence the day after your arrival, with no possibility of joining in the lessons after the 3rd day (1), no skiing lessons either
during the day or in the evening of the Resort’s main change-over day. Every Club Med Resort can offer you a ski equipment rental option at Ski Service Club Med®*. In a real store environment, it can offer you
high-quality equipment chosen from the latest models of the best brands on the market. Our expert technicians on site will also help you to maintain your own equipment.
Top-quality equipment, in pristine condition, is available for you to enjoy. All you have to do is choose your equipment when you book your holiday: • 4 ranges of Alpine skis for adults(1),
• 2 ranges of snowboards, Snowboarding boots Adult (from age 12) £39 Child (from age 8 up to 12) £28 When you hire a child Alpine Ski Kit or a Child Snowboarding Kit, you get the free loan of a child’s helmet
Whenever you hire equipment, you will be asked for a deposit on site at the Club Med Resort if you have not opted for the Club Med Pass®.
*At extra charge.
(1)Prestige skis and shoes at 4∑ and 5∑ Club Med Resorts.
(2)15% off, excluding insurance (already included in the prices indicated in the above
table) when pre-booking your equipment at the time of booking your holiday (according to stock availability).
(3)Except at Sahoro and Yabuli: ask us for prices. (4)Price per person for a 6/7 day holiday. (5)Recommended for children age 10 up to 12.
(6)When you hire a child Alpine Ski Kit or a Child Snowboarding Kit, you get the free
BEFORE CHRISTMAS: “FIRST SNOWFALL” HOLIDAYS
Be one of the fi rst to take advantage of the snow-covered pistes as soon as the ski resorts open, by booking an “All-Inclusive” short-stay or one-week holiday package before the Christmas holidays, available at 6 of our Club Med Resorts.
You can choose your own Resort and “First Snowfall” Programme
Resorts Mid-week Long weekend Week
Val Thorens Mountain areas in France 3∑ Adults(1) Sunday 05/12 to Thursday 09/12 Sunday 12/12 to Thursday 16/12 Thursday 09/12 to Sunday 12/12 Thursday 16/12 to Sunday 19/12 Sunday 05/12 to Sunday 12/12 Sunday 12/12 to Sunday 19/12
Val d’Isère 4∑ No children’s club Tignes Val Claret 4∑ Mini Club Med®
Cervinia Mountain areas in Italy 4∑ Petit Club Med®*/Mini Club Med®
L’Alpe d’Huez la Sarenne Mountain areas in France
3∑ Mini Club Med®
Peisey-Vallandry 4∑ Mini Club Med®
(1)From age 18. *At extra cost.
All-Inclusive Club Med During Your”First Snowfall” Holiday FORMULAS
depending on Resorts and dates
Arrival at the
Club Med Resort Room available Bar, Drinks & Snacks Ski Pass(2) Ski class(3)
Room to be vacated Departure from the Club Med Resort Mid-Week Sunday to Thursday 4days/4nights Sunday from
19:00 onwards 19:00 onwardsSunday from
from Sunday (dinnertime) to Thursday (lunchtime 4 days Monday - Tuesday - Wednesday - Thursday 3 1/2 days from Monday morning to midday Thursday(4) Thursday
before 13:00 before 17:00Thursday
Long Weekend Thursday to Sunday 3days/3night Thursday from 19:00 onwards Thursday from 19:00 onwards from Thursday (dinnertime) to Sunday (lunchtime) 3 days Friday - Saturday -Sunday 2 1/2 days from Friday morning
to midday Sunday(4) Sunday before 13:00(5) Sunday before 17:00 Week Sunday to Sunday 7days/7nights Sunday from 15:00 onwards Sunday in the afternoon from Sunday (dinnertime) to Sunday (lunchtime) 6 days from Monday to Saturday inclusive 5 days from Monday to Friday inclusive Sunday before 10:00 Sunday before 17:00 IMPORTANT
Some activities, included in the Package on other holiday dates, are not available, particularly the “Special Teen Winter Sports” programme, the Henri Autier mogul classes for beginners (at Tignes Val Claret), Club Med Passworld® (at Peisey-Vallandry), Junior’s Club Med® (at Cervinia, L’Alpe d’Huez la Sarenne and Tignes Val Claret).
(2)From age 4 (from age 18, however, at Val Thorens).
(3)Group lessons for all levels: Alpine skiing (from age 4 at Cervinia, L’Alpe d’Huez la Sarenne, Peisey-Vallandry and Tignes Val Claret; from age 12 at Val d’Isère; from age 18 at Val Thorens) or snowboarding (from age 12 at Cervinia, L’Alpe d’Huez la Sarenne, Peisey-Vallandry, Tignes Val Claret, Val d’Isère; from age 18 at Val Thorens) or cross-country skiing (from age 12 at L’Alpe d’Huez la Sarenne) or hiking on foot and/or snowshoeing (from age 12 at Peisey-Vallandry).
(4)No skiing, snowboarding or cross-country skiing lessons available for beginners. (5)Before 10:00 on Sunday, 19 December 2010.
Lower prices to meet your expectations
Resorts Mid-week Sunday 05/12 to Thursday 09/12 Long Weekend Thursday 09/12 to Sunday 12/12 Week Sunday 05/12 to Sunday 12/12 Mid-week Sunday 12/12 to Thursday 16/12 Long Weekend Thursday 16/12 to Sunday 19/12 Week Sunday 12/12 to Sunday 19/12 Val Thorens £474 £474 £942 £499 £496 £987 Val d’Isère £558 £418 £966 £579 £435 £1008
Tignes Val Claret £586 £586 £970 £604 £604 £1002
Cervinia - - - £564 £564 £919
L’Alpe d’Huez la Sarenne £505 £519 £830
Peisey-Vallandry £1035
Price in £ per person, from age 12 (from age 18, however, at Val Thorens), double occupancy Club Room, without transport Please ask us for child prices and/or superior category room prices.
78
SNOW SPOR TS
SNOW SPORTS PRACTICAL INFORMATION
• If you feel any discomfort or pain, no matter whether you are an adult or a child, you should take it as a warning and slow down straightaway, change activity or stop altogether.
Safety, an important factor and a shared responsibility
Even though safety management in these ski areas is improving all the time, a mountain environment remains a potentially dangerous one and you should, therefore, take great care when taking part in winter sports. For your own well-being, please follow the guidelines below to avoid injury or discomfort:
• get into good physical shape before going on holiday;
• warm up before setting off on your day on skis. Do the same again after any extended periods spent on ski lifts;
• make the most of the stretching classes offered in our Resorts to relax your muscles at the end of the day;
• check your bindings every morning or better still, get a specialist G.O®
to look at them for you;
• wear your sunglasses, gloves and hat at all times;
• the safety of everyone on piste depends on people following all the safety rules;
• it is strongly recommended that both children (compulsory in Cervinia) and adults wear helmets*;
• great care must be taken when skiing off-piste and a professional skier must always be your guide. Rigidly follow the code of conduct given to skiers on the pistes (which can be accessed on the site www.mdem.org). Dangers are always present no matter the weather conditions. Off-piste skiing requires a certain level of aptitude and a good knowledge of the mountain environment and it is essential that you take with you an avalanche search and fi nd system (ARVA type), which must be hired* at the ski resort, a snow shovel, a probe, a torch, etc. Off-piste skiing is available on expert and level 3 courses.
• Depending on the weather conditions and the requirements of its guests, Club Med expressly reserves the right to make changes with regard to the type and quantity of sports equipment detailed in the Brochure.
Children with adults
At Club Med Resorts for Everyone, teens can take part in the same lessons as adults and at the same time from the age of 12 (access to the weights room for ages 16 and over only).
As the organisation of sports activities varies from one Club Med Resort to another, you should ask your travel agent for information, either visit www.clubmed.co.uk, or check the table at the back of the current Trident Brochure to see which activities are on offer and the levels available at each Club Med Resort.
IMPORTANT
• We advise you to start your week’s skiing holiday on the Resort’s main change-over day. This will allow you to use your ski pass and to take part in your fi rst ski classes on the day after you arrive.
NB: there are no ski classes on the Resort’s main change-over day. • Throughout your holiday, stick to the winter sports activity you chose
at the time of enrolment as this will assure you of the best possible conditions for making progress. Classes are only available for Alpine skiing, snowboarding and cross-country skiing at the Club Med Resorts of L’Alpe d’Huez la Sarenne and Saint-Moritz Roi Soleil, with no option available to combine these three different winter sports.
• Do not forget the ID phots for yourselves and your children required for ski passes in some resorts.
• Other winter sports (snowblades, monoskis, skwal etc…) are not accepted in our lessons.
• You are welcome to arrive at your Club Med Resort on the fi rst day any time from 3 pm onwards. If you arrive early, lunch on your fi rst day will be at extra cost.
• You absolutely must request your ski pass on your day of arrival as it takes half a day for them to be issued. If you lose your ski pass, you will not receive a refund unless you have taken out Zéro Souci (Fully Comprehensive) Ski Insurance.
Professionalism and information: the commitment of Club Med
• The Club Med policy with regard to sports activities is based on specialist training of our entire team of G.O® staff, and on the regular provision of
information to our resort management staff and their teams. This strategy is the result of many years of experience at your service in the world of sports.
• You are strongly advised to follow the safety rules and instructions given by the ski instructors, and those posted on billboards around the Club Med Resorts, close to the entrance points to installations or at the foot of the ski lifts.
Your health comes fi rst
• To take part in any sports activity, you should be in good physical shape (please see the chapter on Health). You should only engage in sports that match your physical capabilities, and you should never overestimate these, particularly if the activity is liable to cause you muscular or heart problems.
• Make sure you take plenty of fl uid on a regular basis. You should not wait until you get thirsty before getting something to drink. Before any strenuous exercise, it is advisable to eat slow-metabolising sugars (bread, pasta, rice, cereals, etc.).
ENJOYING THE DELIGHTS OF THE MOUNTAINS
IN A DIFFERENT WAY
Club Med
®also welcomes guests who wish to experience the mountains in a diff erent way. What
is more, there are plenty of activities on off er to make the most of these areas.
THE ADVANTAGES OF CLUB MED
®●
A wide range of activities for non-skiers and non-hikers alike.
●Hiking as a way to explore the mountains.
●
Facilities and lessons to help you get back into shape: fi tness, body-building, swimming pool… depending
on the Club Med Resort.
●
Relaxation and well-being*.
RESORTS WITH NON-SKIING ACTIVITIES
Most of our Club Med Resorts allow you to try out a large number of non-skiing activities and at least 2 of these activities are included in your Club Med package.
The Club Med Resorts in question are labelled “Non-skiing activities”. Depending on the Club Med Resort, you can go snowshoeing(1) or hike on foot(1), swim in the swimming pool, relax in the Turkish bath, in the sauna… work out in the cardio-training/body-building room with Club Med Gym®, or depending on what you want or need, you can participate in the Club Med fi tness programme in a group lesson or on your own with a personal trainer (La Plagne 2100, Peisey-Vallandry, Villars-sur-Ollon).
List of Resorts: L’Alpe d’Huez la Sarenne, Cervinia, Chamonix Mont-Blanc, La Plagne 2100, Méribel (the 3 Resorts), Peisey-Vallandry, Sahoro, Saint Moritz-Roi-Soleil, Serre Chevalier, Sestrière, Tignes Val Claret, Val d’Isère, Villars-sur-Ollon, Wengen, Yabuli.
CHARMING & PRESTIGIOUS RESORTS
Discover the true comfort of a real chalet or of a luxury hotel in the heart of the mountains. In fact, some Club Med Resorts offer you all these delights in charming and prestigious resorts which have retained all their beauty. The Club Med Resorts in question are labelled “Charming & Prestigious Resorts”.
List of Resorts: Chamonix Mont-Blanc, Méribel (the 3 Resorts), Peisey-Vallandry, Serre Chevalier, Val d’Isère, Villars-sur-Ollon, Wengen, Yabuli.
GUIDED HIKES TO EXPLORE THE MOUNTAIN
ENVIRONMENT
Far from the hustle and bustle of the slopes, Nature has a thousand and one treasures awaiting you as you complete your guided walks(1), on foot or snowshoeing. Amidst the fi r trees and the larch trees, you will discover authentic chalets typical of the Savoy region along the way and if you are lucky you may even see some chamois deer…
List of Resorts: Chamonix Mont-Blanc, Méribel (the 3 Resorts), Peisey-Vallandry, Saint-Moritz Roi Soleil, Serre-Chevalier, Villars-sur-Ollon, Wengen.
NON-SKIER AND NON-HIKER PACKAGE
At Club Med®, non-skiers and non-hikers alike (on foot or snowshoeing) can take advantage of the pure mountain air and explore the ski resort at their own pace in convivial and sophisticated surroundings, while enjoying bespoke benefi ts.
Some Club Med Resorts, like Chamonix Mont-Blanc, Méribel (the 3 Resorts), Villars-sur-Ollon or Wengen offer a Non-Skier and Non-Hiker Package, giving entitlement to a reduction of £190 per holiday week and per adult on the chosen Package.
IMPORTANT
This Non-Skier and Non-Hiker Package does not include skiing lessons, the ski pass or the Exploring the mountain environment activity (hikes on foot or snowshoeing).
NON CLUB MED* ACTIVITIES
Club Med can also offer you Non Club Med* activities at some Resorts: biathlon*, snow-biking*, theme days (heli-skiing*…). These activities are delivered by external service providers and are subject to an additional charge. Although some of these activities can also be booked at the same time as your Package and/or on site at the Club Med Resort, availability and conditions of sale (in particular the prices and cancellation terms for these activities) are stipulated by the relevant external service providers. Transfers to and from these Non Club Med* activities are also provided by the external service providers.
*At extra cost.
(1)Activities not included if you choose the Non-Skier, Non-Hiker Package offered at Chamonix Mont-Blanc, Méribel (the 3 Resorts), Villars-sur-Ollon and Wengen.
80
CHILDREN
DEDICATED SERVICES
In our Resorts with children’s clubs, we provide dedicated services that make life easier for parents
and guarantee an exciting and fun-fi lled time for little ones.
Baby Zone: a reserved area in our restaurants for preparing your baby’s food (mixers, microwaves, etc.); baby jars provided.
Baby Restaurant(5): an area reserved for parents to feed their babies and
toddlers with fresh dishes specially concocted by the Chef.
Baby feeding room: a room open 24 hours a day for preparing baby meals, with all necessary utensils provided (bottle warmers, mixers, sterilisers, etc.), and basic products (water, fruit, biscuits, etc.).
BABYSITTING SERVICES
These services are offered in most of our Resorts throughout the world, making it possible for parents to spend their day and/or evening in peace. Standard babysitting**: experienced babysitters take care of your little ones during the day and/or evening.
Pyjamas Club®**: under the watchful eye of our specially trained G.O® staff,
your little ones can spend the evening enjoying the many activities on offer at our children’s clubs.
BABY-CHANGING AREAS
These are accessible in the communal areas of our Resorts.
*At extra cost.
**At extra cost, book on site, subject to availability. Pyjamas Club®: please refer to the
conditions of sale and prices applicable at the Club Med Resort. Babysitting: service provided by third parties under their own set terms and conditions, and under their entire responsibility (Article 14.2 of the General Conditions of Sale). No babysitting or Pyjamas Club® available at Wengen.
(1)At extra cost, from ages 4 months to 3 years inclusive.
(2)During French school holidays in Resorts with children’s and/or teens’ clubs, with the
exception of Chamonix Mont-Blanc, Arcs Extrême and Sestriere, where this activity is available from age 12.
(3)During French school holidays in Resorts with children’s and/or teens’ clubs. (4)To fi nd out which Resorts offer this service, please contact your travel agent, visit
www.clubmed.co.uk or consult the list of activities and services offered by each Resort at the end of this Brochure.
(5)In most Resorts with Baby Club Med®*, babies are fed at the Baby Restaurant.
Set in the heart of some of the world’s most picturesque mountain
landscapes, 18 Resorts welcome the whole family with open arms,
off ering an environment suitable for children and teenagers right
from the morning to evening
THE BENEFITS OF CLUB MED
●
A leader in welcoming children for over 40 years
●Services and comfort designed for family life
●
Children’s clubs for each age group, from age
4 months
(1)to 17 years inclusive (depending on the
Resort)
●
Qualifi ed, bilingual ski instructors giving Alpine skiing
lessons to children from age 4, or snowboarding
lessons to children from age 8
(2), in Resorts with
children’s and/or teens’ clubs
●
A variety of winter sports on offer: Alpine skiing,
snowboarding, freestyle skiing, free-riding, and a
Special Teenagers’ Ski Programme
(3)●
Motivated and passionate G.O
®s accompany and
supervise children and teenagers
CLUB MED BABY WELCOME
®(4)(from ages 4 to 23 months inclusive, except at Chamonix Mont-Blanc where there is no minimum age limit)
Included in your Club Med Package.
Sign up when you book your holiday, at no extra cost. This service offers:
• childcare facilities provided in your room: cot bed, changing mat, baby bath; • Baby Zones(4) offering specially prepared meals and furniture: sweet and
savoury baby jars, all utensils needed for preparing meals, highchairs and booster seats;
• spare prams and pushchairs.
IMPORTANT
Club Med Baby Welcome is NOT Baby Club Med. If you sign up to Club Med Baby Welcome®, please be aware that our G.O®s will not be responsible
for your baby (as opposed to Baby Club Med®*, where they are). Parents
or guardians must remain with their babies throughout the duration of their holiday, and they alone assume complete responsibility for them. Club Med Baby Welcome is a service which offers families with babies, facilities for the comfort and well-being of their little ones.
Please note: nappies, baby formula, baby bottles and baby wipes are not provided.
CLUB MED BOUTIQUE
®*
The Club Med Boutique®* stocks all sorts of childcare items: toiletries,
nappies, and much more
MEALS SPECIFICALLY ADAPTED TO THEIR AGE
Included in your Club Med Package.
EXCLUSIVELY
at Chamonix Mont-Blanc, a Baby Club Med
®* themed on nature, which opens their
BABY CLUB MED
®
*
Babies aged between 4 and 23 months (inclusive) can get all the cuddles and attention they need
at Baby Club Med
®*.
IMPORTANT
Baby Club Med®* is an optional service, and throughout the holiday
season costs £240 per child per week (for 6 days, non-refundable). This service must be booked and paid for when you book your holiday. Places are limited, so you are advised to book early to avoid disappointment.
Please note: nappies, baby formula, baby bottles and baby wipes are not provided.
A STIMULATING ENVIRONMENT
Every country has its own special points: its wildlife, its plants, its art of living, its culture and its customs. These unique natural heritages can be seen in the design of all our children’s facilities, which we have created specifi cally to stimulate and arouse the curiosity of children of all ages, so they can enjoy every moment of their holiday and make new discoveries, just like their parents.
Awakening the senses and stimulating the mind
• Light and airy areas open to the outside and inspired by the surrounding plant and wildlife
• A holiday opening whole new worlds, allowing everyone to discover more about others and themselves
• Days fi tted around the body clock of all age groups, so that babies and teens alike can take home unforgettable memories of their holiday At Chamonix Mont-Blanc
A universe of soft shades and colours for babies, decorated with snowfl akes and looking out to the majestic Mont Blanc and the fl ocks of deer below.
*At extra cost.
This service offers:
• Children’s club with expert supervision, for all babies aged between 4 and 23 months inclusive;
• Days fi tted around your baby’s body clock;
• Open 6 days a week throughout the holiday season, from 8.30 am to 5.00 pm;
• Specially adapted facilities: baby feeding room open 24 hours a day, Baby Restaurant in some Resorts, and Club Med Boutique*.
Resorts with Baby Club Med®*
Chamonix Mont-Blanc(6) and Villars-sur-Ollon.
A TYPICAL DAY AT BABY CLUB MED
®*
8.30 am: after having breakfast with the family, your baby is dropped off at the cosy haven of Baby Club Med®*, where they are welcomed by a specially
trained G.O® who ensures that they are not distressed after you leave.
9.00 am: a gentle start to the morning with fun early-learning games and activities, specially designed to stimulate your baby’s senses (touch, hearing, sight, etc.) and develop their movement. Followed by a walk in the pure mountain air...
10.30 am: …and then back to Baby Club Med®*, where they have a
well-earned morning nap.
11.00 am: when they wake up, a meal meeting all their nutritional requirements is served.
12.00 pm: another nap, rest and cuddles in a gentle and soothing atmosphere.
2.00 pm: more games, this time involving using their legs and learning to stay upright and walk like a grown-up!
4.00 pm: a feast fi t for a king – your baby is fed tasty tea-time treats by our attentive G.O® staff.
4.30 pm: the afternoon ends in complete serenity with more early-learning games.
5.00 pm: come back and collect your baby and give them a bath (and lots of hugs and kisses too!).
From 6.00 pm to 7.30 pm: the Baby Restaurant welcomes babies and parents so you can have dinner as a family.
82
CHILDREN
PETIT CLUB MED
®
*
Your little ones aged 2 to 3 can make new friends, experience new wonders and generally tire
themselves out at Petit Club Med
®*.
This service offers:
• Children’s club with expert supervision;
• Open 6 days a week (7 days a week at Sahoro and Yabuli) throughout the holiday season, from 8.30 am to 5.00 pm and from 7.30 pm to 9.00 pm; • Specially adapted facilities: baby feeding room open 24 hours a day, Baby
Restaurant and Club Med Boutique®*.
Resorts with Petit Club Med®*
NEW Cervinia, La Plagne 2100, Wengen and Yabuli.
And others: Sahoro, Serre-Chevalier and Villars-sur-Ollon.
A TYPICAL DAY AT PETIT CLUB MED
®*
8.30 am: after a hearty family breakfast, your little ones meet up with their friends at Petit Club Med®*.
9.00 am: early-learning games to stimulate curiosity, led by our attentive G.O®s.
11.00 am: full and balanced lunch, specially adapted to meet their nutritional requirements. Parents can come and join them, or instead leave them in the safe hands of the G.O®s, in complete tranquillity.
12.30 pm: time for a well-earned rest, with stories, songs, and a nap.
2.30 pm: the afternoon begins with a rich array of activities with their friends from all over the world.
4.00 pm: the much-awaited tea party, with a host of well-deserved treats.
4.30 pm: fun and relaxing early-learning games to keep them amused and help them unwind.
5.00 pm: come and collect your little ones for a much-needed bath!
From 6.00 pm to 7.30 pm: the Baby Restaurant welcomes little ones and parents so you can have dinner as a family.
From 7.30 pm to 9.00 pm: our G.O®s tell stories and sing songs to light up
the evening, allowing parents to enjoy a peaceful and romantic dinner.
EXCLUSIVE OFFER
Children under the age of 4 can stay for free in all our Resorts For All or those with children’s and/or teens’ clubs, on certain dates.
See p. 24.
IMPORTANT
Petit Club Med®* is an optional service, and throughout the holiday
season costs £210 per child per week (for 6 days, non-refundable). This service must be booked and paid for when you book your holiday. You are advised to book early to avoid disappointment.
Please note: nappies, baby formula, baby bottles and baby wipes are not provided.
*At extra cost.
MINI CLUB MED
®
Children aged between 4 and 10 are always thirsty for adventure. Our G.O
®s at Mini Club Med
®have everything covered to meet their demands, with discoveries and adventures beyond their
wildest dreams!
This service offers:
• Children’s club with expert supervision, included in your Club Med Package;
• A warm welcome to all children aged between 4 and 10 inclusive, split into mini-groups according to their age;
• Sporty, entertaining and creative activities;
• Open 6 days a week (7 days a week at Sahoro and Yabuli) throughout the holiday season, from 8.30 am to 5.00 pm and from 7.00 pm to 9.00 pm.
Resorts with Mini Club Med®
NEW Yabuli
And others: Aime la Plagne, Avoriaz, Cervinia, L’Alpe d’Huez la Sarenne, La Plagne 2100, Les Deux Alpes, Les Ménuires, Peisey-Vallandry, Sahoro, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Villars-sur-Ollon and Wengen.
THE SNOW GARDEN
For beginners aged 4 and 5: • Beginners’ ski lessons
• Explore here, there and everywhere – weave around the fi gurines and go under the snow arches
• Learn how to use the ski tow or ski belt
• Progress to the fi rst offi cial certifi cates*, such as “The Cub” or “The Young Soldier”
Whatever their age, children discovering the snow and mountains for the fi rst time are on a real adventure. From age 4, they receive individual supervision in the Snow Garden, where they can discover the joys of winter sports at their own pace and in a fun way as they take their fi rst steps on skis. In this little paradise, they can take a time-out when they are feeling tired, and give free rein to their creativity as they put on a show or take part in a snowman-building competition.
GLIDE DOWN THE SLOPES IN GROUP CLASSES
From age 4 When they arrive at the Resort, children are grouped together according to their age and skiing ability. Then, with their friends and under the watchful eye of professional ski instructors, they learn how to master the ski lifts, practise ice-skating steps, slalom one way then the other, and much more. They then have the opportunity to earn certifi cates and achieve a higher “Star Rating”.
During French school holidays, children aged 8 and over can experience all the thrills of snowboarding.
Alpine skiing available from age 4 in Resorts with children’s and/or teens’ clubs:
• Classes for all levels, from introductory to competitive, with offi cial certifi cates awarded
• Classes lasting all day long
• Included in your Club Med Package
Snowboarding available from age 8 in Resorts with children’s clubs during French school holidays, from age 12 in Resorts with teens’ clubs during French school holidays (Sestrière and Arcs Extrême), and from age 12 outside French school holidays in all Resorts with children’s and/or teens’ clubs: • Classes for all levels, from introductory to competitive, with offi cial certifi cates*
awarded
• Classes lasting all day long
• Included in your Club Med Package
For seasoned child skiers (with a “Gold Star Rating”) aged between 8 and 10 inclusive, Club Med offers special skiing lessons, included in your Club Med Package, directed by the Ski Academy:
• During French school holidays only
• Lasts for 5 days in all Resorts with Mini Club Med®
• Enrolment on site, subject to availability
The lessons take place in the morning and afternoon. Children who enjoy free-styling at home on grass, whatever their standard, have access to a variety of fun winter courses where they can learn, in supervised groups, to land their jumps or practise special moves like grabs and rotations.
Please note
In the Arcs Extrême, Sestriere, Chamonix Mont-Blanc, Méribel l’Antarès, Méribel le Chalet, Méribel Aspen Park and Val d’Isère Resorts, Alpine skiing lessons that are included in your Club Med Package are available to children from age 12. If you have children aged under 12, you are advised to pre-book lessons* directly through the Ski Academies (especially during the French school holidays).
IMPORTANT
Our G.O®s are only responsible for children during the opening hours
of Mini Club Med®, on condition that their parents or guardians have
correctly fi lled in the attendance register. If parents or guardians allow their children (aged between 8 and 10) to be independent, then they alone will assume responsibility for their children outside any Mini Club Med®-related activity.
*At extra cost.
(1)During French school holidays and/or those of other nationalities – please enquire or consult your travel agent.
TEENAGERS
At Club Med, teenagers aged between 11 and 17 years inclusive
(1)are free to do as little or as much
as they like. This special, free-spirited philosophy continues to delight all teens to this day.
• Depending on the Resort, meet up either at Club Med Passworld® or
Juniors’ Club Med®(2).
• Organised activities for teenagers, split into two age groups: 11 to 13 inclusive, and 14 to 17 inclusive.
• Exclusive teen-only areas (in Resorts with Club Med Passworld®).
CLUB MED PASSWORLD
®Included in your Club Med Package.
An exclusive area dedicated to youngsters aged between 11 and 17 inclusive(1)(2),
close to the centre of the Resort:
• Discover a whole host of sports*** and a variety of creative and artistic activities: hip-hop, video, sound mixing, cinema, theatre and dance • Party with the fun-loving G.O®s
• Or simply lie back, relax and do nothing – the choice is yours!
Resorts with Club Med Passworld®
“La Machinerie” at Arcs Extrême(1): An area themed on the mechanical marvel
that is the ski lift, with cool refl ections from the set of mirrors contrasting superbly with the warmth of the comfortable furniture.
“Le Studio” at Sestrière(1), where teenagers can plunge into the magical
world of Italian cinema, with many different-sized areas: a projection room, two cinema screens, stalls reserved for VIPs, and much more.
“La Salle des Coffres” at Peisey-Vallandry is an area that brings to life the myths and legends of fantasy literature. Teenagers can battle each other on video games, watch DVDs of their choice and sample a fruit juice cocktail at “L’Autel des Offrandes”, their own private bar.
Supervised by fun-loving G.O®s, they can do whatever they wish – act out a
scene, sing their favourite song, or simply make friends with other teenagers from all over the world.
Just some of the many activities** on offer
Artistic activities: hip-hop, theatre, shows, singing, learning musical instruments, sound mixing, magic, musicals, comedy, cinema (fi lming, producing, editing), and much more
Creative activities: jewellery, makeup, handicraft*, fashion, bracelets, spray-paint art, and much more
At night: Disco Nights, games evenings, fi lm evenings, and much more.
(1)For ages 12 to 17 at Derba Meridiana and Yasmina. (2)Activities vary from Resort to Resort.
84
CHILDREN
JUNIORS’ CLUB MED
®Included in your Club Med Package.
This highly successful initiative from Club Med, available during French school holidays(2), allows teenagers aged between 11 and 17 inclusive to meet up and make friends with each other(2).
During the morning and afternoon, they can take part in group skiing or snowboarding classes specially suited to their level.
Our G.O®s are then on hand to offer a wide range of après-ski activities, both inside and out. Teens are free to enjoy their holiday at their own pace, and do what they want when they want.
Resorts with Juniors’ Club Med®
NEW Yabuli
And others: Aime la Plagne, Avoriaz, Cervinia, L’Alpe d’Huez la Sarenne, La Plagne 2100, Les Deux Alpes, Les Ménuires, Sahoro, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Villars-sur-Ollon and Wengen.
THE SPECIAL TEENAGERS’ SKI PROGRAMME
(1)This programme is open to all teenage Alpine skiers graded at Level 3 or higher.
• Available during French school holidays and/or those of other nationalities, in all our Resorts with Juniors’ Club Med® or Club Med Passworld®; • Sign up at the Resort.
For those aged between 11 and 17 inclusive(1), Club Med has dreamt up the Special Teenagers’ Ski Programme. With the help of professional ski instructors who are specially trained to teach youngsters, teenagers are invited at the start of their holiday to construct their own programme for the week ahead. They are free to practise as many winter sports and take on as many different techniques as they want, in complete safety and with the latest state-of-the-art equipment, which is available to hire from the Club Med Ski Service®*.
On the menu***
• Learn and be fully aware of important mountain safety rules. • Freestyle skiing: moguls, jumps, snow park, and much more.
• See the mountains in a different light, with skiing on the edge of the pistes, courses through the forests, skiing on powdery snow, and much more. • Slalom.
• Ski cross.
• Ski jumping, depending on the ski resort. • Giant slalom.
Please note
The programme for the week shall be based on the wishes of the group, weather conditions, snowfall and the facilities on offer at the ski resort.
IMPORTANT
Our G.O®s are only responsible for teenagers during the activities organised for them and offered as an extra, and under no circumstances should they be considered as permanent supervisors.
Juniors’ Club Med® and Club Med Passworld® are available during French school holidays, and also outside French school holidays(2) in some Resorts.
See the schedule of French school holidays below.
*At extra cost.
**Depending on the Resort – please contact us for more information. ***Depending on the Resort – you will fi nd out when you arrive.
(1)At Arcs Extrême and Sestrière, Club Med Passworld® and the Special Teenagers’
Ski Programme is only available from age 12.
(2)During French school holidays and/or those of other nationalities – please consult
your travel agent.
TIMETABLE OF SCHOOL HOLIDAYS
AUTUMN HALF-TERM CHRISTMAS WINTER HALF-TERM SPRING HALF-TERM
ZONE A
Caen, Clermont-Ferrand, Grenoble, Lyons, Montpellier, Nancy-Metz, Nantes, Rennes, Toulouse
from 23 October to 4 November 2010 from 18 December 2010 to 3 January 2011 from 26 February to 14 March 2011 from 23 April to 9 May 2011 ZONE B
Aix-Marseilles, Amiens, Besançon, Dijon, Lille, Limoges, Nice, Orléans-Tours, Poitiers, Reims, Rouen, Strasbourg
from 19 February to 07 March 2011
from 16 April to 2 May 2011
ZONE C
Bordeaux, Créteil, Paris, Versailles
from 12 February to 28 February 2011
from 9 April to 26 April 2011
French school holidays begin as soon as the last lesson of term or half-term ends, and end as soon as the fi rst lesson of the new term or half-term begins.
IMPORTANT Some Club Med® services (such as Club Med Passworld® and Juniors’ Club Med®) are only available on certain dates, whether during or outside French school holidays. In exceptional cases, some of our Resorts, during the local school holidays (i.e. the school holidays of the country in which the Resort is based), may offer services that, at any other time of the season, would not be available. To fi nd out the services that will be available in your chosen Resort during your stay, you are advised to consult your travel agent or visit www.clubmed.co.uk
PRACTICAL INFORMATION FOR FAMILIES WITH CHILDREN
For your family holiday to be as smooth and serene as possible, here are some essential pointers
to help you prepare for your holiday with your children.
children on the appropriate site list. At this point it is also vital that you inform the G.O®s of any allergies or habits that your child may have.
The contact diary
G.O®s are responsible for children during the opening hours of
Baby Club Med®*, Petit Club Med®* or Mini Club Med®, on condition that
their parents or guardians have correctly fi lled in the attendance register provided, stating in particular (next to their signature) the time at which their child has been left and will be collected, and where the parents or guardians can be contacted.
Guidelines to follow relating specifi cally to your children’s health • Before leaving, check with your doctor that your child is old enough to
cope with the altitude of your chosen Resort.
• In accordance with current French legislation, children under the age of 6 will only be admitted to Mini Club Med®, Petit Club Med®* and
Baby Club Med®* at the Chamonix Mont-Blanc and Serre-Chevalier Resorts
upon presentation of a medical certifi cate, issued immediately prior to your arrival at the Resort, stating that your child is in a fi t state of health for participation in children’s group activities.
• In addition, in order for children to gain admission to all Resorts with Baby Club Med®* and Petit Club Med®*, their parents or guardians must
show that all their children’s vaccinations are up to date (medical certifi cate or health record). In the case of Baby Club Med®*, the vaccinations must
include the child’s fi rst jabs against diphtheria, tetanus and polio. • Please ensure that there is no medical reason why your child should not
take part in the sports activities offered in the Club Med Resort. • Access to the children’s clubs is reserved only to children deemed able to cope
with life in a group environment and who are free of infectious or contagious illnesses or fever. This restriction continues to apply until all visible signs of illness disappear. If there are signs of infectious illness, Club Med reserves the right to require that the child be taken back home, or at least be kept in strict isolation away from contact with other children (all communal areas) until all clinical signs of eruptive illnesses have resolved. This precaution also applies to chicken pox (varicella), at all stages of the disease.
• A paediatrician is on site at certain Resorts with Baby Club Med®*, subject
to availability. Their role is limited to detecting, advising, recommending a course of action and giving therapeutic or fi rst aid treatment. However, for ethical reasons, under no circumstances can they replace a local general practitioner who is the only person authorised to issue prescriptions. Furthermore, under no circumstances are G.O®s permitted to administer
medicines to children.
• We are not equipped to take responsibility of children requiring special medical supervision (especially monitoring) or one-to-one special care from a third party. These children shall remain under the sole responsibility of Confi dence and peace of mind
For many children, Club Med holidays give them their first taste of independence, of being away from their parents or guardians. Our G.O®
staff therefore specialise in paying close attention to their needs, and know how to build a close and trusting relationship with the young G.M®s
under their supervision. At the same time, all children remain close to their parents or guardians, and can see them at any time of the day. Parents or guardians are fully responsible for their children’s welfare outside of any activities organised by Baby Club Med®*, Petit Club Med®*, Mini Club Med®,
Juniors’ Club Med® and Club Med Passworld®. This relates in particular to
the swimming pools, where access is prohibited to both adults and children outside the times when a lifeguard is present.
Vital information for your journey and your stay
Before leaving on your Club Med holiday, make sure you have packed the following items for your children: a warm waterproof coat, a hat, a scarf, waterproof earmuffs, large woolly socks or stockings and thin socks, special anti-refl ective sunglasses for snow, and high-SPF sun cream.
• Practical advice:
- attach your child’s earmuffs to their coat with an elastic cord;
- obey the “Rule of Three Layers” – make sure your child is wearing a long-sleeved T-shirt or similar undergarment and long johns as the fi rst layer; a jumper, fl eece jacket or sweatshirt to conserve warmth as the second layer; and waterproof clothes that are both comfortable and suited to winter sports activities in the open air as the third layer, rather than a simple windbreaker, which is not as waterproof or breathable;
- check that your children’s items are all properly labelled.
• For babies: bottles, baby wipes, nappies, baby formula, favourite toys or blanket, health record.
• For a pleasant journey, bring along some toys or small books to occupy your children, as well as plenty of water and some boiled sweets to avoid their ears popping when the aeroplane takes off and lands.
Facilities and equipment
The G.O®s supervising your children at Baby Club Med®*, Petit Club Med®*
and Mini Club Med® are all qualifi ed (in France: BAFA – children’s group
leader certifi cate – or suitable qualifi cation for working with young children, depending on the age of the children they are supervising. In other countries: the equivalent local qualifi cation).
Quality standards apply when supervising children, in particular with respect to the number of children per G.O®. Under no circumstances will this quota
be exceeded at Baby Club Med®* and Petit Club Med®*. To ensure the
highest level of safety for your children, G.O®s never work alone and are
assisted by other G.O®s if necessary. Strict working rules and standards are
in place to ensure the best possible level of safety:
86
Club Med has implemented a comprehensive and very strict health
policy at each of its Resorts. However, we advise that you take some
precautions before you depart and for the duration of your stay.
A WELL-MANAGED POLICY AND INFORMED ADVICE
Recommendations, prevention and control are the three aims of Club Med with regard to health and hygiene, and we do not compromise on any of them. Club Med has for many years prioritised hygiene, health and safety in its standards of quality in order to ensure better protection of the individual and the community under its responsibility. To this effect, Club Med’s policy, the result of many years of experience in health travel, is based on the information it provides through this Brochure and on preventive measures which include regular and rigorous health and hygiene checks, conducted at all its Resorts. These measures focus on food hygiene, general hygiene and environmental control (prevention of Legionnaire’s disease, control of the water system, air-conditioning, drinking and swimming pool water), safety and medical assistance. For your holiday to be problem-free, health-wise, it is advisable for you and your children to carefully adopt some simple health precautions both before and during your stay. It is important not to overlook these precautions or not take them too seriously, but to consider them on their own merits. The emergence of certain illnesses will immediately be taken into consideration in Club Med’s preventive health strategy. All of the following information is for general guidance only and is subject to change according to the international health conditions and regulations. Detailed advice may be obtained from your G.P., the Department of health or the medical centre detailed below.
BEFORE YOUR DEPARTURE
A few essential pieces of advice and precautions. Your state of health and that of your children.
We strongly advise that you consult your doctor and tell him/her where exactly you intend to travel to. Your doctor will be able to tell you whether the altitude of the Resort you are planning to visit is compatible with your state of health, your term of pregnancy, if pregnant, or the age of any young children accompanying you.
Also discuss the validity of your vaccinations and those of your children with your doctor.
Remember to take with you suffi cient quantities of any medication that you might currently be taking together with the appropriate prescriptions, taking into account the effects of the sun on certain medicines.
Moreover, if you are planning to practise a sport intensively, which you do not normally do, ensure that you prepare yourself physically during the weeks before your departure and do not take for granted that you have the necessary level of physical fi tness required.
We would advise you to take out insurance, which may prove useful in the event of you having to be fl own home for health reasons.
Pregnant women
Club Med strongly advises pregnant women not to go skiing or to do any sport involving a risk of falling. Moreover, it is recommended that pregnant women avoid making long journeys during the third term of pregnancy.
Flying
To improve your blood circulation on long-haul fl ights, we advise you to drink lots of water, to frequently get up and walk around or to move your ankles
from side to side. We recommend that people suffering vein problems and taking prescription drugs should wear class 2 compression socks.
DURING YOUR HOLIDAY
Any sudden change of climate and environment can cause a reaction that may last several days. During this time, reduce physical exertion and try to rest as much as possible.
Some rules of basic hygiene
Club Med is very careful to ensure that all staff at its Resorts implement rules of basic hygiene and we ask you to do the same. Adhering to a regime of good physical hygiene is a basic way to prevent a signifi cant number of illnesses and avoids them spreading. Regularly washing your hands with soap, especially before handling food and after going to the toilet, signifi cantly reduces the risk of intestinal infections. Sexually transmitted diseases do not recognise borders and some of them can cause serious complications. Condoms can be purchased at the Boutique Club Med®.
Food safety precautions
Club Med ensures high levels of food safety standards through health checks at all stages of food preparation at its Resorts. However, any change in eating habits may cause discomfort or illness. Adapt your food and liquid intake (water, soft drinks, tea) to your level of physical activity. Anyone who has a particular food allergy should consult the head chef.
The climate
The climate in the mountains requires you to properly protect yourself and your children from the cold as well as from direct sunlight.
Make it a rule to wear three layers:
- the inner layer: underclothes, such as a long-sleeved T-shirt and long johns worn next to the skin;
- the mid layer: a jumper, a fl eece or a sweatshirt in order to retain the heat; - the shell layer: a waterproof garment which is comfortable and suitable for outdoor winter sports activities rather than a windcheater which does not allow the body to breathe and rapidly lets in moisture.
Wear your sunglasses, gloves and a warm hat at all times during outdoor activities to prevent frostbite, burns and infl ammation of the eyes. To reduce the risk of sunstroke, right from initial exposure and throughout your holiday, you should apply high protection fi lter sun creams or sun blocks and you should also make sure you get plenty to drink. Avoid excessively long exposure to direct sunlight if you are taking any medication which might make skin sensitive to the sun.
The environment
Do not infringe safety rules or the instructions issued by G.O® staff. Some
diseases are not specifi cally travel-related and can be contracted anywhere, such as seasonal and regional viral infections and fl u or stomach-related illnesses, while others are specifi c to the local microbiological environment. Club Med takes every possible step to reduce the impact of these illnesses, but cannot provide any guarantee that you will not be affected by them.
Club Med has taken the preventative measures required against new emerging risks such as Bird Flu, SARS, H1N1 Swine Flu, etc. at Resorts in the areas concerned and will continue to do so in the future.
Stomach disorders
Diarrhoea (gastro-enteritis) is the most common health problem suffered by travellers and is dependent upon their destination and their ability to adapt to changes in climate, environment
and diet (almost 50% of cases occur in countries with poor levels of hygiene). Club Med’s preventive health policy can help to reduce the occurrence of these infections considerably but cannot guarantee you will be protected from them. These infections are for the most part not very serious and clear up after a few days by drinking plenty of water and treating the symptoms. More specifi c treatment may be needed if the infection is accompanied by a high temperature. Your doctor will advise you as to the most effective preventive or curative treatment.
Ethical code
From its very beginnings Club Med has always believed strongly in respecting the rights of the local populations of the countries where its sites are based. To this effect, Club Med strongly condemns sexual tourism, which it sees as a grave infringement of human dignity and is a criminal offence. We subscribe to the charter for ethical tourism. This charter makes reference to the Global Code of Ethics of Tourism, which was adopted by the World Tourism Organisation in October 1999 Public health is our priority. Well aware of the consequences of smoking and its related effects on health, Club Med supports any anti-smoking initiatives and consequently, all public indoor areas are designated Non-Smoking Areas.
THE HEALTH BENEFITS
Medical assistanceAt some Resorts, depending on the local medical services available, you will fi nd a nurse and/or a doctor whose role is to provide you with medical assistance and any care you may require. With the exception of fi rst aid cases they cannot, however, take the place of a local doctor, who alone has the legal authority to administer medicine and treatment.
Depending on your state of health, Club Med can call on EUROP ASSISTANCE for medical assistance and fi nal decision making in case of repatriation, should this prove necessary.
In case of infectious diseases and for your own protection and the protection of the community, Club Med reserves the right to repatriate a patient, or upon the doctor’s advice, to isolate or hospitalize a patient until fully recovered.
People with reduced mobility
We recommend certain Resorts such as La Plantation d’Albion Club Med, Da Balaia (with limited access to the Club Med Spa and to the beach), Marrakech le Riad, Marrakech la Palmeraie (except the Tower, the calm pool and the smoking area of the Pacha bar), Ixtapa Pacifi c, La Caravelle, Gregolimano, La Palmyre Atlantique, Les Boucaniers, Opio en Provence, Palmiye, Peisey-Vallandry, Punta Cana, Phuket (with limited access to the beach), Sandpiper, Serre-Chevalier, Turquoise, and Coral Beach (with limited access to the beach) for people with reduced mobility travelling in wheelchairs. We do however draw your attention to the fact that we will not be able to guarantee you selfpropelled access to the entire range of activities and infrastructural facilities in the Resort.
Those travelling by air should advise us in writing of the need and level of any particular assistance, as early as possible, a minimum of 4 working days prior to departure, so that relevant action can be taken. Please contact reservations for further information. It is necessary that people who are not completely independent (due to an illness, a disability or a mental disorder) travel with a person who is able to give them the assistance that their state of health
requires and which is necessary to the success of their holiday. The G.O®s
do not have the means to provide them with individual assistance. Please be advised that, even in the Resorts listed, we cannot guarantee full access, through your own means to ALL activities and the infrastructure.
If you are fl ying, please advise the airlines we work with of any special needs at least 48 hours prior to departure so that the necessary arrangements can be made to accommodate your request.
For further information
To obtain further information, please consult your G.P. or your local health centre.
88
FORMALITIES, PASSPORT AND
COUNTRY RESORTS ADDRESSES TELEPHONE/FAX AIRPORT(S) REQUIREMENTS HEALTH REQUIREMENTS DOCUMENT HOTEL SERVICESChina Yabuli
Club Med Yabuli Yabuli ski resort, Shang Zhi Heilingjiang, China 150631
86 451 5345 80 00
86 451 5345 89 00 Harbin 0-3
Passport valid for 6 months after the return date + visa
(consult us).
Boutique Club Med®*, laundry*, photographer*, conference rooms*, Internet cafe*. Bathing towels.
France
Aime la Plagne Club Med Aime la Plagne
73210 Aime la Plagne - France
04 79 09 10 10 04 79 55 19 89
Geneva, Lyon,
Chambéry 0 –
Boutique area*, washing machine*, clothes dryer*, photographer*, Internet cafe*. L’Alpe d’Huez
la Sarenne
Club Med L’Alpe d’Huez la Sarenne 38750 L’Alpe d’Huez - France
04 76 79 75 70 04 76 80 63 14 Grenoble, Saint-Geoirs, Geneva 0 –
Boutique Club Med®*, washing machine*, clothes dryer*, Internet cafe*, conference room. Bathing towels.
Arcs Extrême
Club Med Les Arcs Les Arcs 2000
73700 Bourg-Saint-Maurice - France
04 79 04 03 00 04 79 07 35 28
Chambéry,
Geneva, Lyon 0 – Boutique Club Med®*, Internet cafe*.
Avoriaz Club Med Avoriaz
74110 Avoriaz - France
04 50 74 28 70 04 50 74 03 61
Geneva, Lyon,
Chambéry 0 –
Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Wi-Fi access(4).
Chamonix Mont-Blanc
Club Med Chamonix Mont-Blanc Hôtel Le Savoy
191, allée du Savoy - BP 8 74401 Chamonix Cedex - France
04 50 53 87 80
04 50 53 33 71 Geneva, Lyon 0 –
Washing machine*, clothes dryer*, photographer*, Wi-Fi access(4). Bathing towels.
La Plagne 2100 Club Med La Plagne 2100 - BP 62 73214 Aime la Plagne Cedex - France
04 79 22 24 26 04 79 22 24 28
Geneva, Lyon,
Chambéry 0 –
Boutique Club Med®*, washing machine*, clothes dryer*, Internet cafe*, Wi-Fi access(4). Les Deux Alpes
Club Med Les Deux Alpes ZAC Le Clos-des-Fonds 38860 Les Deux-Alpes - France
04 76 79 05 26 04 76 73 07 14
Grenoble, Saint-Geoirs,
Lyon
0 – Washing machine*, clothes dryer*, Internet
cafe*, Wi-Fi access(4).
Les Ménuires Club Med Les Ménuires
73440 Les Ménuires - France
04 79 00 82 00 04 79 00 70 85
Geneva, Lyon,
Chambéry 0 –
Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe*, Wi-Fi access(4)*.
Méribel Aspen Park
Club Med Méribel Aspen Park Rond-Point des Pistes - BP 62 Route du Belvédère 73350 Méribel - France
04 79 00 51 77 04 79 00 53 74
Geneva, Lyon,
Chambéry 0 – Ironing*, Wi-Fi access(4). Bathing towels.
Méribel l’Antarès
Club Med Méribel l’Antarès Le Belvédère 73350 Méribel - France 04 79 23 28 23 04 79 23 28 18 Geneva, Lyon, Chambéry 0 –
Ironing* (excl. Club Med®), photographer*, Internet cafe*. Bathing towels. Méribel
le Chalet
Club Med Méribel le Chalet Hôtel le Chalet - Le Belvédère 73550 Méribel - France
04 79 23 28 11 04 79 23 28 36
Geneva, Lyon,
Chambéry 0 –
Ironing*, hair salon*, photographer*, Wi-Fi access(4). Bathing towels.
Peisey-Vallandry
Club Med Peisey-Vallandry Plan Peisey 73210 Peisey-Nancroix - France 04 79 04 07 50 04 79 04 07 69 Chambéry, Geneva, Lyon 0 –
Boutique Club Med®*, laundry*, ironing*, photographer*, Internet cafe* and Wi-Fi access(4)*. Bathing towels.
Serre-Chevalier
Club Med Serre-Chevalier Le Bez
La-Salle-les-Alpes 05240 Serre-Chevalier - France
04 92 24 62 00
04 92 24 90 80 Grenoble, Lyon 0; 1; 2 –
Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe* and Wi-Fi access(4)*. Bathing towels. Tignes Val
Claret
Club Med Tignes Val Claret 73320 Tignes Val Claret - France
04 79 06 73 70 04 79 06 51 00
Geneva, Lyon,
Chambéry 0 –
Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe*, Wi-Fi access(4)*. Bathing towels. Val d’Isère
Club Med Val d’Isère La Légettaz
73150 Val d’Isère - France
04 79 41 34 34 04 79 06 17 79
Chambéry,
Geneva, Lyon 0 –
Boutique Club Med®*, Hair salon*, washing machine*, clothes dryer*, photographer*, Internet cafe*, Wi-Fi access(4). Val Thorens Club Med Val Thorens73440 Saint-Martin-de-Belleville France 04 79 00 04 83 04 79 01 15 19 Geneva, Lyon, Chambéry 0 –
Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe*, Wi-Fi access(4)*
Japan Sahoro
Club Med Sahoro Karikachi Kogen Shintoku-Cho 081 0039 Kamikawa-Gun Hokkaido - Japan
81 1566 466 67
81 1566 466 88 Obihiro 0 Valid passport required.
Boutique Club Med®*, washing machine*, clothes dryer*, ironing*. Conference rooms*. Internet cafe* and Wi-Fi access(4). Bathing towels.
Italy
Cervinia
Club Med Cervinia Strada del Piolet 6, Cielo Alto 11021 Cervinia-Breuil (AO) - Italy
39 01 66 94 46 00 39 01 66 94 46 30
Turin Caselle Milan Malpensa
Milan Linate
0 Valid identity card or
valid passport required.
Laundry*, Boutique Club Med®*, washing machine*, clothes dryer*, photographer*. Internet cafe* and Wi-Fi access(4)*. Bathing towels.
Sestrière
Club Med Sestr
