Jarmila Tkacikova, Ph.D.
“Bank Accounts over Europe:
tradition & tools & trends “
Cycle of 10 European Workshops “Mutual Learning on Financial Inclusion”
Opening European Workshop with Certificate
“OPENING ACCOUNTS ” … Banking and programme accounts from Europe in
Bratislava …
Ceremony opening speeches of European workshop, hosting institution, experts and learners ice-breaking and “who is who“ personnel presentation, gentlemen and learning agreement, organisation and programme package in timing
BA Over Europe:
Tradition &Tools &Trends
Part A: Tradition
“BA via EC BAEG scope”
Part B: Tools
“BA tools as European TESTIMONY”
Part C: Trends
BA Over Europe:
Tradition &Tools &Trends
PART A
Tradition
BAEG
European Commission Platform
Report. Expert Group on Customer mobility in Relation to
bank Accounts © 2007 EC DG MARKT/h3, European Commission Brussels
Executive Summary. Report of The expert Group on Customer
mobility in Relation to bank Accounts © 2007 EC DG MARKT/h3 European Commission Brussels
BAEG
Citations & Consultation & Development
32 European papers comments
Summary of the responses to the public consultation on the report of the
expert group on customer mobility in relation to bank accounts © EC Brussels 2007
White paper/customer mobility: Part D: analysis of recommendations of
the expert group © 2007 WP 0327 ENG
Customer mobility in relation to bank accounts. Study. © Frankfurt/main,
BA Over Europe:
Tradition &Tools &Trends
PART B:
Tools
“BA tools as European
TESTIMONY”
BA European Testimony
1. Strategic Discussion on Customer Mobility 2. General key players
3. EU Research and tools
4. Information Asymmetry and Price Transparency 5. Bundling and Tying
6. Administrative Burden 7. Closing Charges
8. CB Laws and Regulations
9. CB Information Asymmetry and Uncertainty 10. CB Commercial Decisions by Banks
1. Strategic Discussion on Customer Mobility
The future developments in payments market
Switching vs. multi-banking
Consumer behaviour
2. General key players
Competitive pressure on providers to offer better prices and quality
Customer mobility is determining the intensity of competition
3. Research and Tools
Empirical research is needed
Cost-benefit analysis and impact assessments
Single Euro Payments Area (SEPA)
Payments Services Directive (PSD)
4. Information Asymmetry and Price Transparency
Financial education programmes
Legal and regulatory information requirements Price lists in banks' branches and on www
Domestic public glossary
Database comparing prices of products and services
5. Product Tying and Bundling
Tying and pure bundling should be
prohibited
While in case of mixed bundling, some
specific information should be provided
The interests of banks, but also of
customers by reducing the total price and increasing choice
A ban, according to them, would
significantly affect the principle of freedom of contract
6. Administrative Burden
Introduce an EU-wide account number portability
The development of switching services
Account number portability - costly change in current payments
infrastructure based on IBAN and BIC
7. Closing Charges
Closing fees on current accounts and simple savings accounts
should be prohibited
Consumers should have an opportunity to exit their contract at any
time, without penalties
Charges for closing products related to BA be clearly indicated in
8. CB Laws and Regulations
Legal requirements for BA
Regulatory requirements for opening bank accounts in Member States on
customer mobility
Analyse the impact of anti-money laundering rules
„Know your customer" rules often create a barrier to cross-border provision of
financial services
9. CB Information Asymmetry and Uncertainty
Websites in more than one linguistic version
Open and non-discriminatory access to the registers Adequate consumer data protection rules
Administrative requirements for opening a BA cross-border - as
direct or indirect discrimination should be prohibited
Definition of "indirect discrimination“
Standardisation of customer identification requirements Open BA by a qualified electronic signature
Tax identification number (T.I.N.) Could be made a direct proxy for
10. CB Commercial Decisions by Banks
Information about banks and BA to consumers from EU
Legal right to a basic bank account, irrespective of nationals or
non-nationals in a country
Separating the issues of cross-border mobility and social inclusion Conduct a study into the accessibility of financial services
Promote best practices developed by financial institutions
Balanced with the obligations of banks under laws and regulations
BA Over Europe:
Tradition &Tools &Trends
PART C
Trends
“Trends in turbulent
times”
Programme Mission
2008 / 2009
10 European cycle of conferences
“Mutual learning on financial inclusion” 31st OCTOBER 2008
European day
“European Day of Action on Financial Inclusion to Promote a Right to a Bank Account”
17th NOVEMBER 2008
Opening European workshop conference in Bratislava
“Basic Bank Accounts over Europe in Relation with Mutual learning on financial inclusion: Tradition & Tools & Trends”
… Banking and Programme accounts from Bratislava for Europe …
Closing remarks and suggestions, closing speeches lead by Bernard Bayot and European follow up workshops, related agenda via supporting learning activities in Bratislava
