Product & Price Guide
Full Terms & Conditions apply. All prices are exclusive of VAT at 23% and are business
only. Prices correct as of 1
stof September 2015.
Line Services Installation & Monthly Chagres
Description Installation Monthly Rental
Charge Charge
PSTN In Situ provides you with one standard telephone line with one telephone €20.65 €20.96
number with free phone services call waiting, caller display, caller line restriction and 3 way calling. Where all line work is completely in place and there has been a previous service at the address.
PSTN Non In Situ is where there is no telephone line in a premise and no €100.77 €20.96
previous service at the address. All line work needs to be done. A third party may be required for internal wiring.
PSTN Pre Cabled where all line work is completely in place but there has not €24.79 €20.96
been any previous service at the address. New Y
ISDN Hi-Speed Integrated Services Digital Network is a high speed digital €202.47 €32.51
telephone line with 2 Channels & 2 telephone numbers so you can send/receive a fax while you are on a call. This is the price to get a high speed line if there are no active lines in situ. An ISDN Hi-speed line is an upgraded PSTN line.
ISDN Hi-speed This is the price to get a high speed line if there are active lines in €119.82 €32.51
situ. An ISDN Hi-speed line is an upgraded PSTN line.
ISDN BRA Integrated Services Digital Network is a high speed telephone line with €202.47 €32.51
2 Channels so you can send/receive a fax while you are on a call. It has 2 telephone numbers. This is the price if there are no active lines in situ.
ISDN FRA is a single, high-capacity line with 16 digital channels – 15 of which are €3,299.00 €166.5
usable. These lines that come with 100 block of DDIs.
ISDN PRA is a single, high-capacity line with 32 digital channels – 30 of which are €3,299.00 €277.05
usable. These lines that come with 100 block of DDIs.
HSPD Upgrade This is the price of an upgrade of a standard PSTN line to a High €99.16 €32.51
Speed ISDN line, so instead of having 1 telephone numbers you will have 2.
Ancillary Services Installation & Monthly Charges
Description InstallationCharges Monthly Rental Charge
DDI 10 Range €25.39 €7.62 DDI 20 Range €50.78 €15.24 DDI 30 Range €76.17 €22.86 DDI 100 Range €126.97 €63.49 Abbreviated Dialing €0.00 €0.50
Additional Hunting number €0.00 €0.50
Call Answering €0.00 €1.65
Caller ID €0.00 €0.00
Caller ID Barred €0.00 €0.00
Call Barring - All Inbound €20.32 €3.16
Call Barring - All outbound €20.32 €4.49
Call Barring - Int €20.32 €3.16
Call Barring Directory Enquiries €20.32 €2.98
Call Barring Intl/Mobile €20.32 €3.16
Call Barring Intl/UK/Mobile €20.32 €3.16
Call Barring Mobile €20.32 €3.16
Call Barring Prem €0.00 €0.00
Call Barring Prem/Int €20.32 €3.16
Call Barring Prem/Int/UK €20.32 €3.16
Call Barring Prem/Int/UK/Nat €20.32 €3.16
Call Barring Prem/Intl/Mobile €20.32 €3.16
Call Barring Prem/UK/Mobile €20.32 €3.16
Call Barring UK/Mobile €20.32 €3.16
Call Waiting €0.00 €0.50
Family Mailbox €0.00 €2.32
ISDN Call Forwarding €0.00 €0.50
Main Hunt number €0.00 €0.50
Three Way Calling €0.00 €0.50
Variable Call Forwarding €0.00 €0.50
Permanent divert to National number NDSNAT €30.00 €8.39
Permanent divert to International number NDSINT €30.00 €8.39
Permanent divert to an Announcement NDSANNC €30.00 €8.39
Number Swap €20.32 €20.96
Virtual Line €30.00 €6.10
Business Minute Bundles
Multi Line Packs Pack 1 Pack 2 Pack 3 Pack 4 Pack 5 Pack 6
Local / National / UK Minutes 1000 400 800 1500 800 1500
Any Mobile Network Minutes 100 200 400 500 800 1200
Monthly cost €20.20 €26.66 €53.32 €76.75 €92.91 €141.38
Contract term 12 months 12 months 12 months 12 months 12 months 12 months
Cancellation notice 30 days 30 days 30 days 30 days 30 days 30 days
Cancellation without notice €200 €200 €200 €200 €200 €200
Full terms and conditions apply. Business Minute Bundles provides minutes of calls made at anytime to local, national and UK landline numbers and calls to any Irish mobile network only. All other call types including premium rate and non-geographic numbers are excluded. Calls made outside of call pack minutes are charged at business minute bundles standard rates see table below. Bundles are applied to the account and not individual CLI’s (phone numbers). The Bundle charge is billed monthly in advance. Unused minutes are not carried from month to month.
Business Minute Bundles Standard Rates
Destination
Peak
Off Peak
Weekend
Local
2.99
2.99
2.99
National
2.99
2.99
2.99
Meteor
24.20
24.20
24.20
O2
18.84
18.84
18.84
Vodafone
18.84
18.84
18.84
Hutchinson
27.80
18.54
14.51
Tesco Mobile
27.80
18.54
14.51
UK
8.25
8.25
8.25
UK -Mobile
27.88
27.88
27.88
UK -Mobile
27.88
27.88
27.88
Near Europe
14.12
14.12
14.12
Near Europe Mobile
42.34
42.34
42.34
Mid Europe
25.41
25.41
25.41
Mid Europe Mobile
56.47
56.47
56.47
Far Europe
35.29
35.29
35.29
Far Europe Mobile
70.59
70.59
70.59
North America
8.82
8.82
8.82
Caribbean & Mexico
49.41
49.41
49.41
Caribbean & Mexico Mobile
70.59
70.59
70.59
Australia & Far East Mobile
70.59
70.59
70.59
Middle East
77.64
77.64
77.64
Middle East Mobile
77.64
77.64
77.64
Pacific Rim
56.47
56.47
56.47
Pacific Rim Mobile
70.59
70.59
70.59
Rest of World
105.88
105.88
105.88
Rest of World Mobile
169.40
169.40
169.40
All prices are cent per minute and exclusive of VAT at 23%. Call set-up charge of 12.5c applies to all calls. Calls are billed per minute and rounded up to the nearest minute & cent.
Calling Time Guide: Peak – Calls made at or after 7a.m. and before 7p.m. on normal working days from Monday to Friday (inclusive); Evening – Calls made at or after 7p.m. and before 7a.m. from Monday to Friday (inclusive); Off-Peak – Evening and Weekend calls are classified as Off-Peak; Weekend – Calls made on Saturday, Sunday and Public Holidays.
Business Bespoke Pricing
While Imagine Business has a standard rate card, customers may be given bespoke pricing. These
are tailored made rate cards with reduced pricing and are agreed with the customer at point of
sale.
Business Standard Rates
Destination
Peak
Off Peak
Weekend
Local
2.60
2.60
2.60
National
2.60
2.60
2.60
Meteor
20.46
20.46
20.46
O2
17.24
17.24
17.24
Vodafone
17.24
17.24
17.24
Hutchinson
27.80
18.54
14.51
Tesco Mobile
27.80
18.54
14.51
UK
7.21
7.21
7.21
UK -Mobile
24.20
24.20
24.20
UK -Mobile
24.20
24.20
24.20
Near Europe
12.28
12.28
12.28
Near Europe Mobile
36.83
36.83
36.83
Mid Europe
22.07
22.07
22.07
Mid Europe Mobile
49.10
49.10
49.10
Far Europe
30.69
30.69
30.69
Far Europe Mobile
61.38
61.38
61.38
North America
7.67
7.67
7.67
Caribbean & Mexico
42.96
42.96
42.96
Caribbean & Mexico Mobile
61.38
61.38
61.38
Australia & Far East
42.94
42.94
42.94
Australia & Far East Mobile
61.38
61.38
61.38
Middle East
66.85
66.85
66.85
Middle East Mobile
67.52
67.52
67.52
Pacific Rim
48.99
48.99
48.99
Pacific Rim Mobile
61.38
61.38
61.38
Rest of World
92.21
92.21
92.21
Rest of World Mobile
147.31
147.31
147.31
All prices are cent per minute and exclusive of VAT at 23%. Call set-up charge of 12.5c applies to all calls. Calls are billed per minute and rounded up to the nearest minute & cent.
(inclusive); Evening – Calls made at or after 7p.m. and before 7a.m. from Monday to Friday (inclusive); Off-Peak – Evening and Weekend calls are classified as Off-Peak; Weekend – Calls made on Saturday, Sunday and Public Holidays.
Imagine Business VoIP Phone System
Monthly Cost €25HD Phone Lines
1 HD Phone Line €10 per month
Block of 10 €5 rental per block
Automatic Fraud Protection Mandatory Charge €3.75 per account per month
VoIP Fractional (16 channels bundle) € 100.00 per Month
VoIP Primary (30 channels bundle) € 200.00 per Month
Bundles
Fixed line Bundles:
Local & National & UK fixed line Bundle 1 250mins €8.50 per Month
Local & National & UK fixed line Bundle 2 500mins €14.50 per Month
Local & National & UK fixed line Bundle 3 1000mins €25.00 per Month
Local & National & UK fixed line Bundle 4 3000mins €60.00 per Month
Mobile Bundles:
Mobile Bundle 1 National & UK Mobile Networks 100mins €13.50 per Month
Mobile Bundle 2 National & UK Mobile Networks 250mins €32.50 per Month
Mobile Bundle 3 National & UK Mobile Networks 500mins €62.50 per Month
Mobile Bundle 4 National & UK Mobile Networks 1500mins €170.00 per Month
Calls Outside of Bundles
Category
Peak
Off Peak
Weekend
Setup Chg.
Local
3.78
1.8
1.8
3.33
National
3.78
1.8
1.8
3.33
Meteor
18.99
12.3
10.2
3.33
O2
16
13
7
3.33
Vodafone
16
11.5
7.5
3.33
UK
5
5
5
3.33
UK - Mobile
15
15
15
3.33
Near Europe
9
9
9
3.33
North America
7.12
7.12
7.12
3.33
Mid Europe
13.5
13.5
13.5
3.33
Far Europe
28.49
28.49
28.49
3.33
Near Europe Mobile
27.5
26.8
26.8
3.33
Australia & Far East
35
28
17
3.33
Caribbean & Mexico
31.5
28
25
3.33
Pacific RIM
45.48
45.48
45.48
3.33
Mid Europe Mobile
34
30.5
25.2
3.33
Far Europe Mobile
56.98
56.98
56.98
3.33
Caribbean & Mexico Mobile
46.3
41.02
37.2
3.33
Australia & Far East Mobile
51.5
41
25
3.33
Pacific RIM Mobile
56.98
56.98
56.98
3.33
Middle East
48.2
45.3
45.3
3.33
Middle East Mobile
51.5
46.5
46.5
3.33
Rest Of World
85.6
85.6
85.6
3.33
Business Minute Bundles provides minutes of calls made at anytime to local, national and UK landline numbers and calls to any Irish and UK mobile network only. All other call types including premium rate and non-geographic numbers are excluded. Calls made outside of call pack minutes are charged at business minute bundle standard rates. Call set-up charge of 3.3c applies to all calls. Calls are billed per minute and rounded up to the nearest minute & cent. Bundles are applied to the account and not individual CLI's (phone numbers). The Bundle charge is billed monthly in advance. Unused minutes are not carried from month to month. Calling Time Guide: Peak – Calls made at or after 7a.m. and before 7p.m. on normal working days from Monday to Friday (inclusive); Evening – Calls made at or after 7p.m. and before 7a.m. from Monday to Friday (inclusive); Off-Peak – Evening and Weekend calls are classified as Off-Peak; Weekend – Calls made on Saturday, Sunday and Public Holidays.
Other Charges Porting Charges
If you choose to transfer your numbers, the following one off Port charges will also apply per number. You can transfer all of your existing numbers or we can give you new numbers. Your numbers always remain your property.
Porting charges Per Number
Normal Hours €7.00
Out of Hours €10.00
If a port is cancelled in process, before it completes or you wish to return your numbers to their original set up additional charges will apply.
1 Number 2-100 Numbers 101+ Numbers
Pre Port Cancellation €1.15 €1.40 €0.62
Emergency restore €6.03 €8.51 €3.76
Emergency restore can only be actioned within 24 hours of port completion. If a customer had DSL on one of the lines that was ported, the DSL will have to be manually reordered with their chosen provider. If customer wishes to migrate back to the Eircom PSTN network after 24 hours, new line lead times and prices apply. Ancillary services will not transfer as part of the porting process. The customer should set these up on the VoIP Phone system in advance of the port completion. Customer must port over all lines in a hunt group in the same port or the port will reject.
Assisted Insta
We offer an assisted installation service. This will cost €199 which is chargeable on the customers first bill. The engineer will configure the handsets and ensure the service is working at the router. The engineer will not touch or change any aspect of the customers LAN or internal cabling.
International Calling Bands:
UK UK Rest of World Afghanistan
Angola
Anguilla
Antarctica Territory
Aruba
Near Europe Andorra Ascension Island
Belgium Bangladesh France Belize Germany Benin Luxembourg Bhutan Monaco Bolivia Netherland Botswana Brazil Brunei
Mid Europe Austria Burkina Faso
Czech Republic Burundi
Denmark Cambodia
Faroe Islands Cameroon
Greece Central African Republic Hungary Chad Iceland Chile Italy Colombia Liechtenstein Comoros Norway Congo
Poland Congo Dem Republic
Portugal Cook Islands
San Marino Costa Rica
Spain Cuba
Sweden Cuba Guantanamo Bay
Switzerland Diego Garcia
Djibouti
East Timor
Far Europe Albania Ecuador
Algeria El Salvador
Armenia Equatorial Guinea
Azerbaijan Eritrea
Belarus Ethiopia
Bosnia & Hercegovina Falkland Islands
Bulgaria Fiji
Croatia French Guiana
Cyprus - Greece French Polynesia
Cyprus - Turkey Gabon
Egypt Ghana Estonia Grenada Georgia Guadeloupe Gibraltar Guam Greenland Guatemala Israel Guinea
Kazakhatan Guinea - Bissau
Kyrgyzstan Guyana
Latvia Haiti
Libya Honduras
Lithuania India
Malta Iran
Moldova Ivory Coast
Morocco Kenya
Palestine Kiribati
Romania Korea - Dem. Rep.
Russia Laos Slovakia Lesotho Slovenia Liberia Tajikstan Macao Tunisia Macedonia Turkey Madagascar Turkmenistan Malawi Ukraine Maldives Uzbekistan Mali
Yugoslavia Marshall Islands
Martinique
Mauritania
North America + Canada Canada Mauritius
Canada - Mobile Micronesia
USA Mongolia
Mozambique
Myanmar
Caribbean & Mexico Antigua & Barbuda Namibia
Bahamas Nauru
Bermuda Netherlands Antilles
Cayman Islands New Caledonia
Dominica Nicaragua
Dominican Republic Niger
Jamaica Nigeria
Mexico Niue Islands
Puerto Rico Northern Mariana
St Kitts & Nevis Pakistan
St. Helena Palau
St. Lucia Panama
Trinidad & Tobago Papua
Turks & Caicos Paraguay
Peru
Qatar
Australia & Far East Australia Reunion
Hong Kong Rwanda
Japan Samoa American
Malaysia Samoa Western
New Zealand Sao Tome & Principe
Singapore Senegal
Seychelles
Sierra Leone
Middle East Argentina Solomon Islands
Bahrain Somalia
China Sri Lanka
Jordan St Pierre & Miquelon
Kuwait St Vincent & Gren.
Lebanon Sudan
Oman Suriname
Saudi Arabia Swaziland
South Africa Syria
United Arab Emirates Tanzania
Togo
Tonga
Pacific Rim Indonesia Tuvalu
Korea - Republic Uganda
Philippines Uruguay Taiwan Vanuatu Thailand Venezuela Vietnam Virgin Islands - UK Virgin Islands - US
Wallis & Futuna
Yemen
Zambia
Zimbabwe
Other Call Charges
Dialled Number
Service Type
Set Up
Charge
Minimum Call
Charge
Peak
Off Peak
Weekend
11811
Directory Enquiries
274c
187.98c
187.98c
187.98c
11818
Directory Enquiries
274c
124.98c
124.98c
124.98c
11850
Directory Enquiries
558c
279c
279c
279c
11860
Directory Enquiries
598c
299c
299c
299c
11827
Directory Enquiries
150.06c
61.5c
61.5c
61.5c
11824
Directory Enquiries
440.4c
220.17c
220.17c
220.17c
11888
Directory Enquiries
60c
49.98c
49.98c
49.98c
076 (Voip)
VOIP
6.76c
5.26c
1.34c
1.34c
1512
Premium Rate
50.25c
-
-
-
-
1513
Premium Rate
70.58c
-
-
-
-
1514
Premium Rate
90.92c
-
-
-
-
1515
Premium Rate
121.41c
-
-
-
-
1516
Premium Rate
182.40c
-
-
-
-
1517
Premium Rate
253.56c
-
-
-
-
1518
Premium Rate
355.21c
-
-
-
-
1520
Premium Rate
6.76c
-
29.92c
29.92c
29.92c
1530
Premium Rate
6.76c
-
50.25c
50.25c
50.25c
1540
Premium Rate
6.76c
-
70.59c
70.59c
70.59c
1550
Premium Rate
6.76c
-
121.41c
121.41c
121.41c
1559
Premium Rate
6.76c
-
74.91c
74.91c
74.91c
1560
Premium Rate
6.76c
-
182.41c
182.41c
182.41c
1570
Premium Rate
6.76c
-
243.39c
243.39c
243.39c
1580
Premium Rate
6.76c
-
299.31c
299.30c
299.30c
1590
Premium Rate
6.76c
-
355.21c
355.21c
355.21c
700
Personal Number
-
6.76c
8.30c
5.00c
5.00c
818
Shared Rate Time
9.65c
-
5.25c
1.34c
1.34c
1850
Shared Rate Fixed
Tariff
6.76c
1890
Shared Rate Timed
9.65c
-
5.25c
1.34c
1.34c
1891
Internet
-
6.77c
2.06c
1.02c
1.02c
1892
Internet
-
6.77c
5.37c
1.33c
1.33c
All prices are cent per minute and exclusive of VAT at 23%. Calls are billed per minute and rounded up to the nearest minute & cent.
Calling Time Guide: Peak – Calls made at or after 7a.m. and before 7p.m. on normal working days from Monday to Friday (inclusive); Evening – Calls made at or after 7p.m. and before 7a.m. from Monday to Friday (inclusive); Off-Peak – Evening and Weekend calls are classified as Off-Peak; Weekend – Calls made on Saturday, Sunday and Public Holidays.
Broadband Charges
Fixed Broadband
Products Option 1 Option 2 Option 3 Option 4 Option 5
Monthly cost €17.80 €26.70 €35.60 €71.21 €133.53
Download up to speeds 3Mb 7.6Mb 12Mb 24Mb 18Mb
Upload up to speeds 384kb 672kb 1Mb 1Mb 1Mb
Download allowance Unlimited Unlimited Unlimited Unlimited Unlimited
Connection ratio 48:1 12:1 12:1 12:1 12:1
Contract term 12 Months 12 Months 12 Months 12 Months 12 Months
Cancellation notice 30 days 30 days 30 days 30 days 30 days
Cancellation penalty €150 €150 €150 €150 €150
Wireless router purchase €49.59 €49.59 €49.59 €49.59 €49.59
Wireless router rent €4.13 €4.13 €4.13 €4.13 €4.13
Full terms and conditions apply. Service subject to availability, additional line and / or coverage checks and cannot be guaranteed. Broadband speeds are "up to" as the speeds your line can receive may vary and depend on distance from the exchange & other factors. Unlimited Broadband is subject to an Acceptable and Fair Usage Policy.
Wireless Products
Products Breeze 4Mb Breeze 6Mb Breeze 6 Mb Plus Breeze 6Mb Plus Pro
Monthly cost €43.09 €70.02 €134.65 €188.51
Download up to speeds 4Mb 6Mb 6Mb 6Mb
Upload up to speeds 4Mb 6Mb 6Mb 6Mb
Download allowance Unlimited Unlimited Unlimited Unlimited
Connection ratio 24:1 24:1 12:1 4:1
Connection charge €120 €120 €120 €120
Contract term 12 Months 12 Months 12 Months 12 Months
Cancellation notice 30 days 30 days 30 days 30 days
Cancellation penalty €150 €150 €150 €150
Full terms and conditions apply. Service subject to availability, additional line and / or coverage checks and cannot be guaranteed. Broadband speeds are "up to" as the speeds your line can receive may vary and depend on distance from the exchange & other factors. Unlimited Broadband is subject to an Acceptable and Fair Usage Policy.
Fibre Broadband
Products Imagine Fibre 70 Business
Monthly Cost €33.93
Download up to speeds 70Mb
Upload up to speeds 20MB
Download allowance Unlimited
Fair Usage 300Gb
Contract term 12 months
Cancellation notice 30 days
Cancellation penalty €150
Modem cost Free
Modem delivery Free
Set up cost €40.65
PSTN line active Yes
Additional packs
Voice rates Standard & existing voice rates
and bundles apply
Full terms and conditions apply. Service subject to availability, additional line and / or coverage checks and cannot be guaranteed. Broadband speeds are "up to" as the speeds your line can receive may vary and depend on distance from the exchange & other factors. Unlimited Broadband is subject to an Acceptable and Fair Usage Policy. Free Wireless modem provided. Equipment remains the property of imagine if you do not return the equipment after cancellation you will be charged €100. Line rental included for Imagine Fibre 70.
Other Charges
♦ If a customer chooses to receive their bill by paper through the post, Imagine will apply a per bill charge
of €1.61.
♦ Business protection free for the first 2 months and charged at €7.99 per month thereafter. ♦ Imagine Fraud Protection is charged at €6.43 per month.
♦ Imagine Service Charge is charged at €3.89 per month.
♦ A direct debit payment failure charge of €12.45 applies for each failed direct debit. ♦ If your account is suspended a reconnection fee of €20.66 applies.
♦ Customers that wish to cancel their service must give Imagine 30 days notice failure to give notice will
be charged €200.
Broadband Charges for customers pre September 2015
Broadband Charges
Fixed Broadband
Products Option 1 Option 2 Option 3 Option 4 Option 5
Monthly cost €16.52 €24.79 €33.05 €66.11 €123.96
Download up to speeds 3Mb 7.6Mb 12Mb 24Mb 18Mb
Upload up to speeds 384kb 672kb 1Mb 1Mb 1Mb
Download allowance Unlimited Unlimited Unlimited Unlimited Unlimited
Connection ratio 48:1 12:1 12:1 12:1 12:1
Connection charge None None None None None
Contract term 12 Months 12 Months 12 Months 12 Months 12 Months
Cancellation notice 30 days 30 days 30 days 30 days 30 days
Cancellation penalty €150 €150 €150 €150 €150
Wireless router purchase €49.59 €49.59 €49.59 €49.59 €49.59
Wireless router rent €4.13 €4.13 €4.13 €4.13 €4.13
Full terms and conditions apply. Service subject to availability, additional line and / or coverage checks and cannot be guaranteed. Broadband speeds are "up to" as the speeds your line can receive may vary and depend on distance from the exchange & other factors. Unlimited Broadband is subject to an Acceptable and Fair Usage Policy.
Wireless Products
Products Breeze 4Mb Breeze 6Mb Breeze 6 Mb Plus Breeze 6Mb Plus Pro
Monthly cost €42 €68.25 €131.25 €183.75
Download up to speeds 4Mb 6Mb 6Mb 6Mb
Upload up to speeds
Download allowance Unlimited Unlimited Unlimited Unlimited
Connection ratio 24:1 24:1 12:1 12:1
Connection charge €120 €120 €120 €120
Contract term 12 Months 12 Months 12 Months 12 Months
Cancellation notice 30 days 30 days 30 days 30 days
Cancellation penalty €150 €150 €150 €150
Full terms and conditions apply. Prices exclude vat @23% Service subject to availability, 12 month minimum term applies. Failure to pay your bill in full/on time and/or cancellation of service within the minimum term will result in a €150 cancellation charge. Outside of the minimum term you are required to give a 30 day notice of cancellation.
Fibre Broadband
Products Imagine Fibre 70 Business
Monthly Cost €33.93
Download up to speeds 70Mb
Upload up to speeds 20MB
Download allowance Unlimited
Fair Usage 300Gb
Contract term 12 months
Cancellation notice 30 days
Cancellation penalty €150
Modem cost Free
Modem delivery Free
Set up cost €40.65
PSTN line active Yes
Additional packs
Voice rates Standard & existing voice rates
and bundles apply
Full terms and conditions apply. Service subject to availability, additional line and / or coverage checks and cannot be guaranteed. Broadband speeds are "up to" as the speeds your line can receive may vary and depend on distance from the exchange & other factors. Unlimited Broadband is subject to an Acceptable and Fair Usage Policy. Free Wireless modem provided. Equipment remains the property of imagine if you do not return the equipment after cancellation you will be charged €100. Line rental included for Imagine Fibre 70.
Other Charges
♦ If a customer chooses to receive their bill by paper through the post, Imagine will apply a per bill charge
of €1.61.
♦ Business protection free for the first 2 months and charged at €7.99 per month thereafter. ♦ Imagine Fraud Protection is charged at €6.43 per month.
♦ Imagine Service Charge is charged at €3.89 per month.
♦ A direct debit payment failure charge of €12.45 applies for each failed direct debit. ♦ If your account is suspended a reconnection fee of €20.66 applies.
♦ Customers that wish to cancel their service must give Imagine 30 days notice failure to give notice will
be charged €200.