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(1)

      

 

 

 

       

 

 

 

 

 

 

 

 

Symantec 

Addendum

 

to

 

VMware

 

Solution

 

Guide

  

for

  

Payment

 

Card

 

Industry

 

Data

 

Security

 

Standard

 

 

The

 

findings

 

and

 

recommendations

 

contained

 

in

 

this

 

document

 

are

 

provided

 

by

 

VMware

certified

 

professionals

 

at

 

Coalfire®,

  

a

 

leading

 

PCI

 

Qualified

 

Security

 

Assessor

 

and

 

independent

 

IT

 

audit

 

firm.

 

Coalfire’s

 

results

 

are

 

based

 

on

 

detailed

 

document

 

inspections

 

and

 

interviews

 

with

 

the

 

vendor’s

 

technical

 

teams.

 

Coalfire’s

 

guidance

 

and

 

recommendations

 

are

 

consistent

 

with

 

PCI

 

DSS

 

control

 

intent

 

generally

 

accepted

 

by

 

the

 

QSA

 

assessor

 

community.

 

The

 

results

 

contained

 

herein

 

are

 

intended

 

to

 

support

 

product

 

selection

 

and

  

high

level

 

compliance

 

planning

 

for

 

VMware

based

 

cloud

 

deployments.

 

More

 

information

 

about

 

Coalfire

 

can

 

be

 

found

 

at

 

www.coalfire.com

.

 

If

 

you

 

require

 

more

 

information

 

specific

 

to

 

this

 

solution

 

guide,

 

you

 

may

 

contact

 

us

 

here:

  www.coalfire.com/symantec

 

 

(2)

3.

 

OVERVIEW

 

OF

 

PCI

 

AS

 

IT

 

APPLIES

 

TO

 

CLOUD/VIRTUAL

 

ENVIRONMENTS

 

...

 

12

 

4.

 

SYMANTEC

 

PCI

 

COMPLIANCE

 

SOLUTION

 

...

 

13

 

5.

 

SYMANTEC

 

PCI

 

REQUIREMENTS

 

MATRIX

 

(OVERVIEW)

 

...

 

18

 

 

(3)

Symantec

 

and

 

VMware

 

continue

 

to

 

collaborate

 

to

 

ensure

 

customers

 

have

 

both

 

the

 

security

 

and

 

compliance

 

controls

 

necessary

 

for

 

cloud

 

deployments,

 

both

 

on

‐ 

and

 

off

premises.

 

Symantec

 

plans

 

to

 

leverage

 

VMware

 

vShield

 

Endpoint

 

with

 

its

 

endpoint

 

security

 

offerings

 

to

 

maximize

 

performance

 

in

 

Virtual

 

Desktop

 

Infrastructure

 

(VDI)

 

and

 

virtual

 

server

 

environments

 

without

 

sacrificing

 

powerful

 

security.

   

Symantec

 

has

 

also

 

developed

 

additional

 

integrations

 

with

 

VMware

 

in

 

key

 

areas

 

such

 

as

 

Data

 

Loss

 

Prevention,

 

critical

 

infrastructure

 

hardening

 

and

 

log

 

management.

 

With

 

Symantec’s

 

advanced

 

optimizations

 

for

 

VMware,

 

you’ll

 

be

 

able

 

to

 

secure

 

your

 

virtualized

 

infrastructure.

  

Symantec’s

 

high

 

performing

 

infrastructure

 

software

 

provides

 

the

 

enterprise

 

scale

 

data

 

protection

 

capabilities

 

that

 

enable

 

you

 

to

 

deploy

 

the

 

most

 

mission

critical

 

workloads

 

on

 

VMware.

 

 

Symantec

 

Control

 

Compliance

 

Suite

 

Symantec

 

Critical

 

System

 

Protection

 

Symantec

 

Security

 

Information

 

Manager

 

Symantec

 

Data

 

Loss

 

Prevention

 

Symantec

 

Encryption

 

Products

 

Symantec

 

Endpoint

 

Protection

 

 

 

 

 

 

 

(4)
(5)

The

 

PCI

 

Private

 

Cloud

 

Use

 

Case

 

is

 

comprised

 

of

 

four

 

VMware

 

Product

 

Suites

 ‐ 

vCloud,

 

vCloud

 

Networking

 

and

 

Security,

 

vCenter

 

Operations

 

(vCOPs)

 

and

 

View.

  

These

 

product

 

suites

 

are

 

described

 

in

 

detail

 

in

 

the

 VMware

 

Solution

 

Guide

 

for

 

PCI

.

  

The

 

use

 

case

 

also

 

provides

 

readers

 

with

 

a

 

mapping

 

of

 

the

 

specific

 

PCI

 

controls

 

to

 

VMware’s

 

product

 

suite,

 

partner

 

solutions,

 

and

 

organizations

 

involved

 

in

 

PCI

 

Private

 

Clouds.

 

While

 

every

 

cloud

 

is

 

unique,

 

VMware

 

and

 

its

 

partners

 

can

 

provide

 

a

 

solution

 

that

 

addresses

 

over

 

70%

 

of

 

the

 

PCI

 

DSS

 

requirements.

 

Figure 2: PCI Requirements

 

 

 

 

(6)
(7)
(8)

“Cloud

 

computing

 

is

 

an

 

approach

 

to

 

computing

 

that

 

leverages

 

the

 

efficient

 

pooling

 

of

 

on

demand,

 

self

managed

 

virtual

 

infrastructure,

 

consumed

 

as

 

a

 

service.

 

Sometimes

 

known

 

as

 

utility

 

computing,

 

clouds

 

provide

 

a

 

set

 

of

 

typically

 

virtualized

 

computers

 

which

 

can

 

provide

 

users

 

with

 

the

 

ability

 

to

 

start

 

and

 

stop

 

servers

 

or

 

use

 

compute

 

cycles

 

only

 

when

 

needed,

 

often

 

paying

 

only

 

upon

 

usage.”

 

There

 

are

 

commonly

 

accepted

 

definitions

 

for

 

the

 

cloud

 

computing

 

deployment

 

models

 

and

 

there

 

are

 

several

 

generally

 

accepted

 

service

 

models.

 

These

 

definitions

 

are

 

listed

 

below:

 

 

Private

 

Cloud

 

 

The

 

cloud

 

infrastructure

 

is

 

operated

 

solely

 

for

 

an

 

organization

 

and

 

may

 

be

 

managed

 

by

 

the

 

organization

 

or

 

a

 

third

 

party.

 

The

 

cloud

 

infrastructure

 

may

 

be

 

on

premise

 

or

 

off

premise.

 

Public

 

Cloud

 

 

The

 

cloud

 

infrastructure

 

is

 

made

 

available

 

to

 

the

 

general

 

public

 

or

 

to

 

a

 

large

 

industry

 

group

 

and

 

is

 

owned

 

by

 

an

 

organization

 

that

 

sells

 

cloud

 

services.

 

Hybrid

 

Cloud

 

 

The

 

cloud

 

infrastructure

 

is

 

a

 

composition

 

of

 

two

 

or

 

more

 

clouds

 

(private

 

and

 

public)

 

that

 

remain

 

unique

 

entities,

 

but

 

are

 

bound

 

together

 

by

 

standardized

 

technology.

 

This

 

enables

 

data

 

and

 

application

 

portability;

 

for

 

example,

 

cloud

 

bursting

 

for

 

load

 

balancing

 

between

 

clouds.

 

With

 

a

 

hybrid

 

cloud,

 

an

 

organization

 

gets

 

the

 

best

 

of

 

both

 

worlds,

 

gaining

 

the

 

ability

 

to

 

burst

 

into

 

the

 

public

 

cloud

 

when

 

needed

 

while

 

maintaining

 

critical

 

assets

 

on

premise.

 

Community

 

Cloud

 

 

The

 

cloud

 

infrastructure

 

is

 

shared

 

by

 

several

 

organizations

 

and

 

supports

 

a

 

specific

 

community

 

that

 

has

 

shared

 

concerns

 

(for

 

example,

 

mission,

 

security

 

requirements,

 

policy,

 

and

 

compliance

 

considerations).

 

It

 

may

 

be

 

managed

 

by

 

the

 

organizations

 

or

 

a

 

third

 

party,

 

and

 

may

 

exist

 

on

premise

 

or

 

off

premise.

 

 

To

 

learn

 

more

 

about

 

VMware’s

 

approach

 

to

 

cloud

 

computing,

 

review

 

the

 

following:

 

http://www.vmware.com/solutions/cloud

computing/index.html#tab3 ‐ 

VMware

 

Cloud

 

Computing

 

Overview

 

http://www.vmware.com/cloud

computing/cloud

architecture/vcat

toolkit.html ‐ 

VMware’s

 

vCloud

 

Architecture

 

Toolkit

  

When

 

an

 

organization

 

is

 

considering

 

the

 

potential

 

impact

 

of

 

cloud

 

computing

 

to

 

their

 

highly

 

regulated

 

and

 

critical

 

applications,

 

they

 

may

 

want

 

to

 

start

 

by

 

asking:

 

Is

 

the

 

architecture

 

a

 

true

 

cloud

 

environment

 

(does

 

it

 

meet

 

the

 

definition

 

of

 

cloud)?

 

What

 

service

 

model

 

is

 

used

 

for

 

the

 

cardholder

 

data

 

environment

 

(SaaS,

 

PaaS,

 

IaaS)?

 

What

 

deployment

 

model

 

will

 

be

 

adopted?

 

Is

 

the

 

cloud

 

platform

 

a

 

trusted

 

platform?

 

 

(9)

To

 

get

 

started,

 

VMware

 

recommends

 

that

 

all

 

new

 

customers

 

undertake

 

a

 

compliance

 

assessment

 

of

 

their

 

current

 

environment.

  

VMware

 

offers

 

free

 

compliance

 

checkers

 

that

 

are

 

based

 

on

 

VMware’s

 

vCenter

 

Configuration

 

Manager

 

solution.

  

Customers

 

can

 

simply

 

point

 

the

 

checker

 

at

 

a

 

target

 

environment

 

and

 

execute

 

a

 

compliance

 

assessment

 

request.

 

The

 

resultant

 

compliance

 

report

 

provides

 

a

 

detailed

 

rule

 

by

 

rule

 

indication

 

of

 

pass

 

or

 

failure

 

against

 

a

 

given

 

standard.

 

Where

 

compliance

 

problems

 

are

 

identified,

 

customers

 

are

 

directed

 

to

 

a

 

detailed

 

knowledge

 

base

 

for

 

an

 

explanation

 

of

 

the

 

rule

 

violated

 

and

 

information

 

about

 

potential

 

remediation.

   

To

 

download

 

the

 

free

 

compliance

 

checkers

 

click

 

on

 

the

 

following

 

link:

 

https://my.vmware.com/web/vmware/evalcenter?p=compliance

chk&lp=default&cid=70180000000MJsMAAW

 

 

Find

 

more

 

information

 

on

 

VMware

 

compliance

 

solutions

 

for

 

PCI,

 

please

 

visit

 

http://www.vmware.com/solutions/datacenter/cloud

security

compliance/protect

critical

applications.html

 

 

(10)
(11)
(12)

The

 

PCI

 

DSS

 

has

 

six

 

categories

 

with

 

twelve

 

total

 

requirements

 

as

 

outlined

 

below:

 

Table 1: PCI Data Security Standard

 

The

 

PCI

 

SSC

 

specifically

 

began

 

providing

 

formalized

 

guidance

 

for

 

cloud

 

and

 

virtual

 

environments

 

in

 

October,

 

2010.

 

These

 

guidelines

 

were

 

based

 

on

 

industry

 

feedback,

 

rapid

 

adoption

 

of

 

virtualization

 

technology,

 

and

 

the

 

move

 

to

 

cloud.

  

Version

 

2.0

 

of

 

the

 

Data

 

Security

 

Standard

 

(DSS)

 

specifically

 

mentions

 

the

 

term

 

“virtualization”

 

(previous

 

versions

 

did

 

not

 

use

 

the

 

word

 

“virtualization”).

  

This

 

was

 

followed

 

by

 

an

 

additional

 

document

 

explaining

 

the

 

intent

 

behind

 

the

 

PCI

 

DSS

 

v2.0,

 

“Navigating

 

PCI

 

DSS”.

  

These

 

documents

 

were

 

intended

 

to

 

clarify

 

that

 

virtual

 

components

 

should

 

be

 

considered

 

as

 

“components”

 

for

 

PCI,

 

but

 

did

 

not

 

go

 

into

 

the

 

specific

 

details

 

and

 

risks

 

relating

 

to

 

virtual

 

environments.

  

Instead,

 

they

 

address

 

virtual

 

and

 

cloud

 

specific

 

guidance

 

in

 

an

 

Information

 

Supplement,

 

“PCI

 

DSS

 

Virtualization

 

Guidelines,”

 

released

 

in

 

June

 

2011

 

by

 

the

 

PCI

 

SSC’s

 

Virtualization

 

Special

 

Interest

 

Group

 

(SIG).

  

 

 

 

(13)

 

 

 

 

  

 

The

 

virtualization

 

supplement

 

was

 

written

 

to

 

address

 

a

 

broad

 

set

 

of

 

users

 

(from

 

small

 

retailers

 

to

 

large

 

cloud

 

providers)

 

and

 

remains

 

product

 

agnostic

 

(no

 

specific

 

mentions

 

of

 

vendors

 

and

 

their

 

solutions).

   

*

 

VMware solutions are designed to help organizations address various regulatory compliance requirements.  This document is intended to provide general guidance for organizations  that are considering VMware solutions to help them address such requirements. VMware encourages any organization that is considering VMware solutions to engage appropriate legal, 

business, technical, and audit expertise within their specific organization for review of regulatory compliance requirements. It is the responsibility of each organization to determine 

what is required to meet any and all requirements. The information contained in this document is for educational and informational purposes only.  This document is not intended to 

provide legal advice and is provided “AS IS”. VMware makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein.  

Nothing that you read in this document should be used as a substitute for the advice of competent legal counsel. 

(14)

 

 

 

 

 

 

 

(15)

coverage

 

across

 

PCI

 

DSS

 

Requirements

 

and

 

Prioritized

 

Approach

 

Milestones,

 

for

 

cross

compatible

 

protection

 

that

 

includes:

 

Table

 

2:

 

Symantec

 

Solutions

 

Solution

 

Description

 

Control

 

Compliance

 

Suite

 

Symantec

 

Control

 

Compliance

 

Suite

 

automates

 

the

 

compliance

 

process

 

from

 

policy

 

definition

 

through

 

assessment,

 

remediation

 

and

 

reporting.

  

Control

 

Compliance

 

Suite

 

uses

 

centralized

 

vulnerability

 

and

 

control

 

assessments

 

to

 

provide

 

seamless

 

discovery

 

of

 

unknown

 

or

 

unauthorized

 

virtual

 

machines

 

to

 

reduce

 

security

 

risk

 

in

 

the

 

physical

 

and

 

virtual

 

infrastructure.

 

Leveraging

 

VMware

published

 

security

 

standards,

 

Control

 

Compliance

 

Suite

 

is

 

also

 

able

 

to

 

assess

 

virtual

 

settings

 

to

 

identify

 

areas

 

of

 

risk

 

and

 

help

 

prioritize

 

remediation

 

efforts.

 

This

 

helps

 

prevent

 

application

 

failure

 

or

 

data

 

corruption

 

on

 

virtual

 

machines,

 

while

 

facilitating

 

compliance

 

with

 

mandates

 

such

 

as

 

PCI

 

or

 

HIPAA.

 

In

 

addition,

 

Control

 

Compliance

 

Suite

 

can

 

ensure

 

that

 

the

 

VMware

 

process

 

guidelines

 

are

 

being

 

followed

 

with

 

procedural

 

questionnaires

 

while

 

automatically

 

reporting

 

on

 

configuration

 

changes,

 

patch

 

levels

 

and

 

critical

 

policy

 

violations

 

on

 

VMware

 

vSphere.

 

The

 

products

 

that

 

support

 

Symantec’s

 

Compliance

 

Suite

 

are:

 

Control Compliance Suite Standards Manager 

Control Compliance Suite Policy Manager  

Control Compliance Suite Assessment Manager  

Control Compliance Suite External Data Integration  

Control Compliance Suite Ad‐Hoc query  

Control Compliance Suite Vulnerability Manager

 

Symantec

 

Critical

 

System

 

Protection

  

Critical

 

System

 

Protection

 

currently

 

protects

 

ESX®

 

guest

 

and

 

hypervisors

 

with

 

granular,

 

policy

based

 

controls.

 

Symantec

 

supports

 

VMware

 

vSphere

 

5,

 

leveraging

 

out

of

the

box

 

VMware

prescribed

 

server

 

security

 

policies

 

for

 

ESXi

 

and

 

VMware

 

vCenter™

 

that

 

will

 

enable

 

organizations

 

to

 

identify

 

server

 

compliance

 

violations

 

and

 

suspicious

 

activity

 

in

 

real

time,

 

limit

 

administrative

 

control,

 

restrict

 

network

 

communications

 

and

 

prevent

 

file

 

and

 

configuration

 

tampering

 

of

 

the

 

virtual

 

infrastructure.

 

Because

 

Symantec

 

Critical

 

System

 

Protection

 

is

 

a

 

non

signature,

 

policy

based

 

technology

 

it

 

also

 

allows

 

organizations

 

to

 

stop

 

unauthorized

 

services

 

from

 

running

 

on

 

servers

 

and

 

protect

 

against

 

zero

day

 

attacks,

 

without

 

impacting

 

system

 

performance.

 

Symantec Critical System Protection 

 

 

 

 

 

 

(16)

Symantec Data Loss Prevention for Network 

Symantec Data Loss Prevention for Endpoint 

Symantec Data Loss Prevention for Mobile 

Symantec Data Loss Prevention for Storage 

Symantec Data Loss Prevention Enforce Platform 

Symantec

 

Encryption

 

Products

 

Symantec

 

Encryption

 

encompasses a

 

wide

 

range

 

of

 

PGP

 

products.

  

Data

 

protection

 

through

 

encryption

 

plays

 

a

 

very

 

important

 

part

 

in

 

protecting

 

card

 

data.

  

From

 

email

 

to

 

full

 

disk

 

encryption

 

Symantec

 

provides

 

the

 

best

 

of

 

class

 

tools

 

and

 

products.

 

PGP Universal Server 

PGP Universal Gateway Email (PGP

 

PDF

 

Messenger

 

is

 

an

 

add

on

 

for

 

Gateway

 

Email) 

PGP Command Line 

PGP NetShare 

PGP Whole Disk Encryption 

PGP Desktop Email (PGP

 

for

 

Blackberry

 

is

 

an

 

add

on

 

for

 

Desktop

 

Email) 

Symantec

 

Endpoint

 

Protection

 

Optimized

 

Endpoint

 

Protection

 

for

 

High

density

 

Virtual

 

Environments

 ‐

Symantec

 

plans

 

to

 

leverage

 

VMware

 

vShield

 

Endpoint

 

with

 

its

 

endpoint

 

security

 

offerings

 

to

 

maximize

 

performance

 

in

 

Virtual

 

Desktop

 

Infrastructure

 

(VDI)

 

and

 

virtual

 

server

 

environments

 

without

 

sacrificing

 

powerful

 

security.

 

Available

 

in

 

the

 

second

 

half

 

of

 

2012,

 

these

 

solutions

 

will

 

offload

 

critical

 

security

 

analysis

 

from

 

protected

 

virtual

 

machines

 

to

 

a

 

dedicated

 

security

 

virtual

 

appliance

 

resulting

 

in

 

optimized

 

scan

 

performance,

 

reduced

 

resource

 

utilization,

 

and

 

increased

 

management

 

visibility.

  

Built

 

upon

 

Symantec

 

Insight,

 

these

 

solutions

 

will

 

provide

 

fast

 

and

 

effective

 

endpoint

 

security

 

for

 

VMware

 

environments,

 

offering

 

unique

 

protection

 

against

 

modern

 

polymorphic

 

malware,

 

zero

day

 

attacks

 

and

 

rootkits.

 

Symantec Endpoint Protection 

 

(17)
(18)

P CI

 

DSS

 

R EQ U I R EM E NT

 

NUMBER   OF REQUIR EMEN CONTROL   C O M P LI AN C SYMAN T EC   CRIT ICA L   SYS PROTEC TIO N SYMAN T EC   SECURIT Y   INFORM AT ION MANAGER   SYMAN T EC   DA LOSS   PREVEN SYMAN T EC   E N C R YP TI O N PRODUCTS   SYMAN T EC   ENDPO IN T   PROTEC TIO N COLLEC T IVE   CONTROLS   ADDRESSE D   SYMAN T EC   PRODUCTS  

Requirement

 

1:

 

Install

 

and

 

maintain

 

a

 

firewall

 

configuration

 

to

 

protect

 

cardholder

 

data

 

25

 

 

4

 

 

 

 

2

 

4

 

Requirement

 

2:

 

Do

 

not

 

use

 

vendor

supplied

 

defaults

 

for

 

system

 

passwords

 

and

 

other

 

security

 

parameters

 

24

 

12

 

8

 

 

 

 

 

12

 

Requirement

 

3:

 

Protect

 

stored

 

cardholder

 

data

 

 

33

 

 

 

 

13

 

17

 

 

27

 

Requirement

 

4:

 

Encrypt

 

transmission

 

of

 

cardholder

 

data

 

across

 

open,

 

public

 

networks

 

9

 

 

 

 

1

 

1

 

 

1

 

Requirement

 

5:

 

Use

 

and

 

regularly

 

update

 

anti

virus

 

software

 

or

 

programs

 

6

 

 

3

 

 

 

 

5

 

5

 

Requirement

 

6:

 

Develop

 

and

 

maintain

 

secure

 

systems

 

and

 

applications

 

32

 

4

 

 

 

 

 

 

4

 

Requirement

 

8:

 

Assign

 

a

 

unique

 

ID

 

to

 

each

 

person

 

with

 

computer

 

access

 

32

 

14

 

 

 

 

 

 

14

 

Requirement

 

10:

 

Track

 

and

 

monitor

 

all

 

access

 

to

 

network

 

resources

 

and

 

cardholder

 

data

 

29

 

 

6

 

20

 

 

 

 

20

 

Requirement

 

11:

 

Regularly

 

test

 

security

 

systems

 

and

 

processes.

 

24

 

6

 

5

 

 

 

 

3

 

11

 

Requirement

 

12:

 

Maintain

 

a

 

policy

 

that

 

addresses

 

the

 

information

 

security

 

for

 

all

 

personnel.

 

40

 

4

 

 

1

 

 

 

 

5

 

 

TOTAL

 

 

297

 

37

 

26

 

21

 

14

 

18

 

10

 

103

 

Note:

 

Control

 

totals

 

do

 

not

 

add

 

up

 

to

 

297

 

due

 

to

 

overlapping

 

features

 

of

 

Symantec

 

products.

 

 

(19)

vSphere®. 

Table 4: Applicability of PCI Controls to Symantec Control Compliance  

P CI 

DSS

 V2.0 

A PPLI CABILI TY

 

M AT RI X

R EQ UI RE M EN T

 

CONTROLS 

ADDRESSED 

DESCRIPTI ON

Requirement 2:

 Do not 

use vendor‐supplied 

defaults for system 

passwords and other 

security parameters 

2.1, 2.2.a, 2.2.b, 2.2.c, 

2.2.2.a, 2.2.2.b, 

2.2.3.b, 2.2.3.c, 

2.2.4.a, 2.2.4.b, 

2.2.4.c, 2.3.b 

Control Compliance Suite validates configuration settings through the use of custom configured policies 

or with standards set by industry recognized organizations like CIS, ISO, NIST or COBIT.  This validation of 

system configuration will help identify and alert system administrators to systems that fall out of 

compliance with configuration standards.  Through review of configuration, identification of 

unnecessary or insecure services can be reported on and corrected by system administrators. 

Requirement 6:

 Develop 

and maintain secure 

systems and applications 

6.1.a, 6.1.b, 6.2.a,  

6.2.b 

Control Compliance Suite which has several modules is documented to perform the following functions:

Patch assessments for deployed patches, which can provide a mechanism to validate that 

patches are deployed with in the required time lines. 

Scans the network to discover devices running on it. 

Probes vulnerabilities of the discovered devices. 

Discovers the data which is associated with each device, for example, installed software and 

services running on the devices. 

Discovers external attacks such as vulnerability exploits, malicious file downloads, SQL 

Injections or buffer overflows, as well as insider abuse such as changing permissions, and 

tampering with system or application files.  

With Control Compliance Suite a risk score is used to quantify the risk that is associated with an 

asset in your organization based on CVSS scoring. 

The capability to scan a target computer to locate and identify the presence of known 

vulnerabilities and evaluate the software patches status. The patch status is evaluated to 

determine the compliance with a defined patch policy using the target computer's logon 

privileges. 

(20)

with computer access 

8.5.10.b, 8.5.11.a, 

8.5.11.b, 8.5.12.a,  

8.5.12.b, 8.5.13.a, 

8.5.13.b, 8.5.14, 

8.5.15 

the organization. The Entitlements view provides the means to efficiently gather the 

permissions data from the various platforms and enables the user to generate reports. 

Policies elements like password complexity, length and other values can be audited for using 

custom policies or policies from industry standards like NIST, ISO or COBIT. 

Requirement 11:

 

Regularly test security 

systems and processes. 

11.2.1.a, 11.2.1.b, 

11.2.1.c, 11.2.3.a, 

11.2.3.b, 11.2.3.c 

CCS Vulnerability Manager does the following: 

Scans the network to discover devices running on it. 

Probes vulnerabilities of the discovered devices. 

Discovers the data which is associated with each device. For example, installed software and 

services running on the devices. 

CCS Vulnerability Manager generates the data which is mainly associated with the devices. The data 

comprises the list of scans which are performed on the network, discovered devices, and associated 

vulnerabilities for discovered devices.  Risk ratings are based on CVSS. 

Requirement 12:

 

Maintain a policy that 

addresses information 

security for all personnel. 

12.1.3, 12.2, 12.3.5, 

12.4 

The policy management module can support compliance with 12.1.3 in the following way. The policy 

management module of CCS simplifies the process of complying with multiple mandates to improve the 

security and compliance posture of your environment. The module provides pre‐shipped policy content 

mapped to technical and procedural controls. Policy updates are done on changes to regulations and 

frameworks. You can report on policy compliance through reports and web‐based dashboards.  By 

mapping policies to control statements, you connect the mandates that you must comply with to the 

security and configuration assessment policies that validate compliance. 

(21)

Table 5: Applicability of PCI Controls to Symantec Critical System Protection 

P CI 

DSS

 V2.0 

A PPLI CABILI TY

 

M AT RI X

R EQ UI RE M EN T

 

CONTROLS 

ADDRESSED 

DESCRIPTI ON

Requirement 1:

 Install 

and maintain a firewall 

configuration to protect 

cardholder data 

1.3.5, 1.3.7, 1.4.a, 

1.4.b 

Critical System Protection Host based Firewall enables organizations to:

Control inbound and outbound network traffic to and from servers 

Requirement 2:

 Do not 

use vendor‐supplied 

defaults for system 

passwords and other 

security parameters 

2.2.a, 2.2.b, 2.2.c, 

2.2.d, 2.2.2.a, 2.2.3.b, 

2.2.3.c, 2.2.4.a 

Symantec Critical System Protection has the ability to control process behavior by allowing or 

disallowing specific actions.  These configurations are managed with existing policies or by creating 

custom policies.  These policies can be used to support specific system configuration requirements that 

include security specific parameters. 

Requirement 5: 

Use and 

regularly update anti‐

virus software or 

programs

 

5.2.b, 5.2.c, 5.2.d

Symantec Critical Systems Protection can support prevention policies that restrict applications and 

services to specific behaviors and will prevent inappropriate modification or access to system resources.  

Symantec Critical System Protection agents detect behavior by auditing and monitoring processes, files, 

log data, and Windows registry settings. 

Requirement 10:

 Track 

and monitor all access to 

network resources and 

cardholder data 

10.3.1, 10.3.2, 10.3.3, 

10.3.4, 10.3.5,10.3.6 

Symantec Critical System Protection Monitoring provides:

Real time monitoring – Increases detection of changes to system, data and application files, 

registry keys, configuration settings and notifies on inappropriate user and application 

behaviors. 

Event logging and reporting – Promotes effective host integrity and efficient demonstration of 

compliance with consolidated event logs and advanced log analysis capabilities for high 

availability and security across heterogeneous platforms. 

(22)
(23)

Table 6: Applicability of PCI Controls to Symantec Security Information Manager 

 

P CI 

DSS

 V2.0 

A PPLI CABILI TY

 

M AT RI X 

R EQ UI RE M EN T

 

CONTROLS 

ADDRESSED 

DESCRIPTI ON

Requirement 10:

 Track 

and monitor all access to 

network resources and 

cardholder data 

10.1, 10.2.1, 10.2.2, 

10.2.3, 10.2.4, 10.2.5, 

10.2.6, 10.3.1, 10.3.2, 

10.3.3, 10.3.4, 10.3.5, 

10.3.6, 10.5.1, 10.5.2, 

10.5.3, 10.5.4, 10.6.a, 

10.7.a, 10.7.b  

Symantec Security Information Manager: 

Can enable organizations to produce executive, technical, and audit‐level reports that are highly 

effective at communicating risk levels and the security posture of the organization. 

Can help organizations gain visibility into user access of systems and produce audit trails showing 

access and changes to critical applications and assets. 

Can help keep track of user behaviors relative to sensitive data, changes in access privileges, 

failed login attempts and other events that can collectively indicate disruptive incidents. 

Contains logging information that identifies the user, the type of event, success or failure of that 

event, origination and name of the affected resource. 

Will scan and create file watch lists or asset policies and roles to help prioritize incident 

identification. 

Enables organizations to collect, store, and analyze log data as well as monitor and respond to 

security events to meet IT compliance requirements. 

Stores events in a collection of archive files within a specified location. The archive is 

implemented as a self‐maintained module where it monitors disk usage and the age of individual 

archive files. Based on policy, when a specified maximum disk space is reached or files approach 

their expiration date, the system deletes old archives to make room for new ones. 

  

Requirement 12:

 

Maintain a policy that 

addresses information 

security for all personnel. 

 

12.9.5 

Symantec Security Information Manager uses over 150 predefined source collectors and provides flexible 

options for customizing the additional collection of unique source logs.  This will allow for alerts to be 

generated and acted upon in support of the incident response process. 

(24)

P CI 

DSS

 V2.0 

A PPLI CABILI TY

 

M AT RI X

R EQ UI RE M EN T

 

CONTROLS 

ADDRESSED 

DESCRIPTI ON

Requirement 3:

 Protect 

stored cardholder data 

3.1.1.a, 3.1.1.b, 

3.1.1.d, 3.1.1.e, 3.2.a, 

3.2.1, 3.2.2, 3.2.3, 3.3, 

3.4.a, 3.4.b, 3.4.c, 

3.4.d 

Symantec Data Loss Prevention covers both agent and network based monitoring for sensitive data.

 

Symantec Data Loss Prevention: 

Enables you to do the following: Locate confidential information on file and Web servers, in 

databases, and on endpoints like, desktop and laptop systems. 

Protect confidential information through quarantine. 

Monitor network traffic for transmission of confidential data. 

Monitor the use of sensitive data on endpoint computers. 

Prevent transmission of confidential data to outside locations. 

Automatically enforce data security and encryption policies. 

Data Loss Prevention/Enterprise Vault: 

Data Loss Prevention for Storage includes Symantec Enterprise Vault ‐ Enterprise Vault enables 

this by putting intelligence around archive, retention and deletion policies. 

Relevant items are easily preserved on legal hold and provided to the requesting party though a 

flexible and auditable export process to simplify production. 

Manage email and files with more granular control for the identification, retention, and 

deletion of information. 

Symantec Data Loss Prevention Discovery and Storage: 

Advanced endpoint agent tamper‐proofing protects you against technically savvy malicious 

insiders who try to avoid DLP protection by tampering with the Endpoint Agent services and 

files in Microsoft Windows. 

(25)
(26)

R EQ UI RE M EN T

 

CONTROLS 

ADDRESSED 

DESCRIPTI ON

Requirement 3:

 Protect 

stored cardholder data 

3.4.a, 3.4.c, 3.4.d, 

3.4.1.a, 3.4.1.b, 

3.4.1.c, 3.5.1, 3.5.2.a, 

3.5.2.b, 3.6.a, 3.6.1, 

3.6.2, 3.6.3, 3.6.4, 

3.6.5.a, 3.6.5.b, 3.6.7 

Symantec Encryption Products/PGP Key Management:

Using the PGP Key Management Server, organizations can monitor access controls from a 

central location to make sure that all keys stay safe. 

Key management creates, distributes, and stores encryption keys while maintaining the 

organization’s ability to recover data. 

Provides a comprehensive system for managing multiple types of encryption keys for use 

throughout a distributed enterprise with a broad number of applications. It consists of a server 

that acts as the administrative point, along with a number of methods to connect, including an 

agent, API, and SDK. 

Prior to a key being generated, there must be an established set of policies that define how 

keys should be created, what workflow must be followed, and the circumstances that govern 

its usage. 

Provides organizations concerned or required to rotate keys on a periodic basis may need to set 

a policy to rotate the key within a given time frame, such as on an annual basis. 

Retired key should be removed from production, but it may exist in a state that it might be 

required under certain circumstances even though it’s no longer in use. 

Keys that are no longer in use and no longer needed may need to be destroyed properly. For 

example, if an archive tape is stolen, an organization may choose to destroy the key to 

effectively destroy the ability to recover any data on that tape. 

Key Management Server, organizations can monitor access controls from a central location to 

make sure that all keys stay safe. 

(27)

protecting all your files when you are not using them. You can use PGP Whole Disk Encryption 

and PGP Virtual Disk volumes on the same system. On Windows systems, you can protect 

whole disk encrypted drives with a passphrase or with a keypair on a USB token for added 

security. 

Requirement 4:

 Encrypt 

transmission of 

cardholder data across 

open, public networks 

4.2.a 

PGP Universal Server can be configured to do the following:

Automatically creates and maintains a Self‐Managing Security Architecture (SMSA) by 

monitoring authenticated users and their email traffic. 

Allows you to send protected messages to addresses that are not part of the SMSA. 

Automatically encrypts, decrypts, signs, and verifies messages. 

(28)

Table 9: Applicability of PCI Controls to Symantec Endpoint Protection 

P CI 

DSS

 V2.0 

A PPLI CABILI TY

 

M AT RI X

R EQ UI RE M EN T

 

CONTROLS 

ADDRESSED 

DESCRIPTI ON

Requirement 1:

 Install 

and maintain a firewall 

configuration to protect 

cardholder data 

1.4.a, 1.4.b 

Symantec Network Access Control:

Is a complete, end‐to‐end network access control solution that enables organizations to 

efficiently and securely control access to corporate networks through integration with existing 

network infrastructures, regardless of how endpoints connect to the network, Symantec 

Network Access Control discovers and evaluates endpoint compliance status, provisions the 

appropriate network access, provides remediation capabilities, if needed, and continually 

monitors endpoints for changes in compliance status. The result is a network environment 

where corporations can realize significant reductions in security incidents and increased levels 

of compliance with corporate IT security policy.  

Inbound and outbound traffic is limited to need. 

The Symantec desktop firewall will police network access, providing host based network port 

and protocol enforcement.  

Peer‐to‐peer enforcement ensures that client‐to‐client communication occurs only between 

the company computers and compliant computers outside the company. Compliant computers 

have the latest company security policy. 

Requirement 5:

 Use and 

regularly update anti‐

virus software or 

programs 

5.1, 5.1.1, 5.2.b, 5.2.c, 

5.2.d 

Symantec Endpoint Protection:

Real‐time SONAR examines programs as they run, identifying and stopping malicious behavior 

even for new and previously unknown threats. 

(29)
(30)

P C I R E Q U I R E M E N T P C I T E S T I N G P R O C E D U R E S

V C L OUD SUI T E V C L OUD NET W ORKING AND SECURI T Y SUI V CM ( V CO PS S U IT V IEW SYM AN T E C CON T COMPL IANCE SUI SYM AN T E C CRI T SY STEM P R O T E C SYM AN T E C SECURI IN F O RM AT IO N

MANAGER SYM

AN T E C DA T A PR EV EN TI ON SYM AN T E C ENCRYPT PR ODUCTS SYM AN T E C ENDPOIN PR O T EC TI ON

Number of PCI DSS Controls Addressed

104  116  113  80  37  26  21  14  18  10 

1.1 Establish firewall and router configuration standards that include the following:

1.1 Obtain and inspect the firewall and router

configuration standards and other documentation specified below to verify that standards are complete. Complete the following:

           

       

1.1.1 A formal process for approving and testing all network connections and changes to the firewall and router configurations

1.1.1 Verify that there is a formal process for testing and approval of all network connections and changes to firewall and router configurations.

(31)

104  116  113  80  37  26  21  14  18  10  1.1.2 Current network

diagram with all

connections to cardholder data, including any wireless networks

1.1.2.a Verify that a current network diagram (for example, one that shows cardholder data flows over the network) exists and that it documents all

connections to cardholder data, including any wireless networks.

        

1.1.2. b Verify that the diagram is kept current.

         

1.1.3 Requirements for a firewall at each Internet connection and between any demilitarized zone (DMZ) and the internal network zone.

1.1.3 a Requirements for a firewall at each Internet connection and between any demilitarized zone (DMZ) and the internal network zone.

       

1.1.3. b Verify that the current network diagram is consistent with the firewall

Figure

Figure 2: PCI Requirements
Table 1: PCI Data Security Standard
Table 4: Applicability of PCI Controls to Symantec Control Compliance   P CI  DSS  V2.0  A PPLI CABILI TY M AT RI X
Table 5: Applicability of PCI Controls to Symantec Critical System Protection  P CI  DSS  V2.0  A PPLI CABILI TY M AT RI X
+4

References

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