Memos
•
Memorandum shortened to memo, either
is fine
•
Brief internal correspondence
•
Short, clear, and organized
Defining Memos
Memos are company internal letters.
(E-mail is taking over their function.)
Memos are more formal than e-mails, but less
formal than business letters.
Originally used only in hard copy, they are now
often processed electronically.
Memos vary in length.
Preparing to write a memo
Learn your organization’s memo policy.
Analyze the attitudes and expectations of your
audience.
--
Consider primary, secondary, tertiary etc. audiences.
-- Choose direct or indirect method.
MEMO
TO: All Employees
FROM: Arthur Dahlquist, General Manager
DATE: June 21, 2008
Formatting Memos
1. Company Logo/Letterhead
Most companies use letterhead.
2. “Date” line
Lines up horizontally with printed Date/To/From/Subject
3. “To” line
Formatting Memos
(cont.)
4.
“From” line
-- Writer’s initials are added in ink.
-- Instead of initialing next to “From” line, you may
sign your name below last line.
5. “Subject” line
-- Provide a subject line that describes the topic and
focus of your message
-- Be specific and accurate to aid filing and later
retrieval.
Formatting Memos
(cont.)
Features of standard memos:
1.
No salutation
Omit “Dear Chris Crowell, Dear Employees,”
2.
No close
Omit
“Sincerely, Cordially,”
Formatting Memos
(cont.)
4. Use full block format without indentation.
5. Headings are optional.
-- Never use a separate heading for the first paragraph.
-- Each heading must cover all the information until the next heading
6.Double-space between paragraphs
To: Customers of Chloe’s Cupcakes
From: Dan Lionel, Public Relations Liaison
Date: May 12, 2012
Subject: Publication of Nutrition Facts
Due to extensive customer feedback, we at Chloe’s Cupcakes would like to demonstrate our commitment to making healthy choices by publishing nutrition information for all of our baked goods. Although our stores would not be required by law to provide the
nutrition facts of our products, we agree that customers should have access to as much information as they desire before making a purchase.
We are confident that that you, the customer, will feel better about choosing Chloe’s Cupcakes once you are aware of these facts. We are committed to use the best locally grown ingredients in our baked goods, and we freshly prepare all of our desserts each morning. Moreover, we have a line of vegan treats that substitute some of the highest-calorie ingredients in non-vegan goods with healthier options—while still delivering great flavor. For those customers who are looking to splurge, we have an exquisite selection of decadent treats too, including our famous crème brûlée macaroon sundae.
