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(1)

CHAPTER

Introduction to EMS Systems

(2)

1.

Define the following terms:

a.

Advanced Emergency Medical Technician

(AEMT)

b.

Continuous Quality Improvement (CQI)

c.

Disaster Medical Assistance Team (DMAT)

d.

Emergency care

e.

Emergency Medical Dispatcher (EMD)

f.

Emergency Medical Responder (EMR)

g.

Emergency Medical Services (EMS)

system

h.

Emergency Medical Technician (EMT)

O

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cti

ve

(3)

1.

Define the following terms:

i.

Medical direction

j.

Medical Director

k.

National EMS Education Standards

l.

Off-line medical direction

m.

On-line medical direction

n.

Paramedic

o.

Protocols

p.

Public health system

q.

Public Safety Answering Point (PSAP)

r.

Research

s.

Scope of practice

O

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ve

(4)

1.

Define the following terms:

t.

Scope of Practice Model

u.

Specialty hospital

v.

Standing order

O

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ve

(5)

2.

Explain the role of the National

Highway Traffic Safety Administration

(NHTSA) and its relationship to EMS.

3.

Explain the role that the National EMS

Education Standards and the National

Scope of Practice Model play in

shaping EMS around the country.

4.

Differentiate the various EMS models

in practice around the United States.

5.

Differentiate the various components

of an EMS system and describe the

function of each.

O

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cti

ve

(6)

6.

Explain the role that state EMS offices,

medical oversight, and local

credentialing play in an EMS system.

7.

Differentiate the four levels of EMS

provider.

8.

Explain the various methods used to

access the EMS system.

9.

Explain the various types of medical

direction and how the Emergency

Medical Responder might interact with

each.

O

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ve

(7)

10.

Differentiate the roles and

responsibilities of the Emergency

Medical Responder from other EMS

providers.

11.

Describe the characteristics of

professionalism as they relate to the

EMS provider.

12.

Explain the role of the Emergency

Medical Responder with regards to

Continuous Quality Improvement

(CQI).

O

bje

cti

ve

(8)

13.

Explain how state/region specific

statutes and regulations affect how

an Emergency Medical Responder

might function.

14.Explain the role of public health

systems and their relationship to EMS,

disease surveillance, and injury

prevention.

15.Explain the role that Disaster Medical

Assistance Teams (DMAT) play and

how they integrate with EMS systems.

O

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cti

ve

(9)

16.Explain the role that research plays in

EMS and the ways that an Emergency

Medical Responder might identify and

support research.

17.Participate in simple research

activities facilitated by the instructor.

18.Value the importance of accepting and

upholding the responsibilities of an

Emergency Medical Responder.

O

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ve

(10)

19.Support the rationale for always

maintaining a high degree of

professionalism when performing the

duties of an Emergency Medical

Responder.

20.Value the importance of providing the

best possible care for all patients

regardless of cultural, gender, age, or

socioeconomic status.

O

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ve

(11)

21.Model a desire for Continuous Quality

Improvement (CQI) both personally

and professionally.

22.Value the importance of quality

research and its connection to good

patient care.

O

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ve

(12)

Topics

The EMS System

The Emergency Medical Responder

The Role of the Public Health System

Disaster Assistance

The Role of Research in EMS

(13)
(14)

The EMS System

Timeline of formal system for

responding to emergencies

American Civil War “corpsmen” trained

(15)

EMS Timeline

(16)
(17)

The EMS System

Injured transported by horse-drawn

carriage; first formal ambulance system

in United States.

Emergency Medical Services (EMS)

system: chain of human resources and

services linked together to provide

(18)
(19)

The EMS System

NHTSA components of EMS system

Regulation and policy

Resource management

Human resources and training

Transportation

Facilities

Communications

(20)

The EMS System

NHTSA components of EMS system

Public information and education

Medical direction

Trauma systems

(21)

The Emergency Medical Dispatcher allocates resources.

(22)
(23)
(24)
(25)

The EMS System

Scope of practice model: national

model defining scope of care for all

levels of EMS training.

National EMS education standards:

education and training standards

(26)
(27)

The EMS System

Emergency Medical Responder (EMR):

(28)

The EMS System

EMS Models

Fire-based: services and infrastructure

operated by local fire department or

consortium

Third-service: operated by non-fire

government or privately owned ambulance

services

(29)

The EMS System

Scope of Practice

Identifies duties and skills EMS provider is

legally allowed to perform

Defined by state and/or regional statutes

and regulations

(30)

The EMS System

Activating the EMS System

EMS system must be activated

911 call to emergency dispatcher who

sends responders

Caller may need to dial seven-digit number

for ambulance, fire, police, or rescue

personnel

(31)

The EMS System

Activating the EMS System

Most desirable 911 service is enhanced 911

system

Enables communications center to

automatically receive caller information

(32)

The EMS System

Activating the EMS System

911 calls automatically directed to public

safety answering point (PSAP)

Emergency Medical Dispatchers (EMDs)

receive special training and provide

prearrival instructions to callers

(33)

The EMS System

Activating the EMS System

Resources dispatched

EMS personnel provide care at scene and

during transport

(34)

The EMS System

In-Hospital Care System

Most patients taken to hospital emergency

department

Patient transferred to appropriate

in-hospital resources

(35)

The EMS System

Medical Direction

EMS Medical Director: assumes

responsibility for direction and oversight of

all patient care.

EMRs act as designated agents of Medical

Director

EMS provides standing orders in form of

protocols; authorizes rescuers to perform

skills in specific situations

(36)

The EMS System

Medical Direction

Off-line medical direction:

behind-the-scenes

On-line medical direction: orders from

medical direction given by radio or phone

(37)

Copyright ©2012 by Pearson Education, Inc. All rights reserved.

Emergency Care, Twelfth Edition

Daniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth Edition Le Baudour • Bergeron • Wesley

(38)
(39)

The Emergency Medical Responder

EMRs have completed an Emergency

Medical Responder course.

EMRs are trained to:

Reach patients

Find out what is wrong

Provide emergency care

Move patients without causing further

(40)
(41)

They may be firefighter volunteers.

(42)
(43)

Emergency Medical Responders are also rescue team specialists for specific

disciplines, such as hazardous materials, confined space, swift water, ice,

(44)

The Emergency Medical Responder

Roles and Responsibilities

Primary concern: personal safety

Personal Protective Equipment (PPE)

Disposable protective gloves

Barrier devices

(45)

The Emergency Medical Responder

Patient-related duties

Size-up scene: first concern, even before

patient care

Determine patient's chief complaint

Lift, move, or reposition patient only when

necessary

Transfer patient and patient information

(46)

The Emergency Medical Responder

Patient-related duties

Protect patient's privacy

Maintain confidentiality

(47)
(48)
(49)

The Emergency Medical Responder

Traits

Keep emergency care skills sharp and

current.

Be willing to deal with people.

Respect others.

Acceptance of patient's rights.

Be honest and realistic.

Be tactful.

(50)

The Emergency Medical Responder

Traits

Learn how to care for patients while

controlling emotional reactions.

Maintain focus on patient; avoid

unnecessary distractions.

Admit stress to emergency scenes will

affect you.

Keep uniform neat and clean.

(51)
(52)

The Emergency Medical Responder

Skills

Required to perform certain skills as part of

EMR training

(53)

The Emergency Medical Responder

Equipment, Tools, and Supplies

Specialized kits for trauma and medical

emergencies and childbirth

Blood pressure cuff, stethoscope,

(54)

The Emergency Medical Responder

Continuous Quality Improvement

Continuous improvement in quality of

product or service being delivered.

EMS product is patient care.

Every component within a system can be

improved.

Submit accurate, complete patient care

(55)

Copyright ©2012 by Pearson Education, Inc. All rights reserved.

Emergency Care, Twelfth Edition

Daniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth Edition Le Baudour • Bergeron • Wesley

(56)

THE ROLE OF THE

(57)

The Role of the

Public Health System

Ensure quality of life by:

Monitoring health of population

Providing health care

Educating community about disease and

injury prevention

Advancing population-based health

(58)

Copyright ©2012 by Pearson Education, Inc. All rights reserved.

Emergency Care, Twelfth Edition

Daniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth Edition Le Baudour • Bergeron • Wesley

(59)
(60)

Disaster Assistance

Disaster Medical Assistance Team

(DMAT): specialized teams designed to

provide medical care following disaster

Deployed on moment's notice if disaster

(61)

Copyright ©2012 by Pearson Education, Inc. All rights reserved.

Emergency Care, Twelfth Edition

Daniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth Edition Le Baudour • Bergeron • Wesley

(62)
(63)

The Role of Research in EMS

Research is systematic investigation to

establish facts.

Organizations gather and verify

research that defines how EMS

(64)

Copyright ©2012 by Pearson Education, Inc. All rights reserved.

Emergency Care, Twelfth Edition

Daniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth Edition Le Baudour • Bergeron • Wesley

(65)
(66)

Advances in Technology

GPS installation in public safety

vehicles (police cars, fire engines,

ambulances)

Allows easy navigation to location of

emergency, reducing response time

(67)
(68)

Copyright ©2012 by Pearson Education, Inc. All rights reserved.

Emergency Care, Twelfth Edition

Daniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth Edition Le Baudour • Bergeron • Wesley

(69)
(70)

Summary

Four Levels of EMS Training:

Emergency Medical Responder (EMR)

Emergency Medical Technician (EMT)

Advanced Emergency Medical Technician

(AEMT)

Paramedic

(71)

Summary

EMS personnel dispatched to scene of

emergency when dispatcher receives

emergency call.

Every EMS system required to

designate medical director.

Emergency Medical Responder's

primary responsibility is personal

safety.

(72)

Summary

EMR's Main Duties

Scene safety

Gaining access to patient

Assessing patient; providing emergency

care

Moving patients; transferring care to more

highly trained personnel

Protecting patient's privacy

Being patient's advocate

(73)

Summary

Emergency Medical Responders

Have a duty to maintain skills

Keep up-to-date with the latest trends and

research

Maintain a professional demeanor at all

times

(74)

Summary

Emergency Medical Responder

Plays an important part in quality of

system

May participate in specific duties related to

CQI process

(75)

Summary

Emergency Medical Responders have a

duty to stay informed about latest

research findings.

(76)
(77)

1.

Describe the various EMS models.

2.

Differentiate the four levels of EMS

provider.

3.

Differentiate between off-line medical

direction and on-line medical

direction.

4.

Differentiate the various components

of an EMS system and describe the

function of each.

R

e

vie

w

Q

ue

sti

on

(78)

5.

Explain how state/region specific

statutes and regulations affect how an

Emergency Medical Responder might

function.

6.

Describe the characteristics of

professionalism as they relate to the

EMS provider.

7.

Explain the role of the Emergency

Medical Responder with regards to

continuous quality improvement

(CQI).

R

e

vie

w

Q

ue

sti

on

(79)

8.

Explain the role of public health

systems and their relationship to EMS,

disease surveillance, and injury

prevention.

9.

Explain the role that Disaster Medical

Assistance Teams (DMAT) play and

how they integrate with EMS systems.

10.Explain the role that research plays in

EMS and the ways that an Emergency

Medical Responder might identify and

support research.

R

e

vie

w

Q

ue

sti

on

(80)

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