Retalix Store Next ISS45 & StorePoint - POS Setup Guide

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Tech Tip 110009

Retalix Store Next ISS45 & StorePoint - POS

Setup Guide

Tech Tip No.: 110009

Product Affected: VIGIL Server systems Recording TCP Data from a Retalix StoreNext ISS45 or StorePoint Terminal

Date: February 10, 2011 Revised July 29, 2011

Description: Retalix StoreNext & StorePoint TCP Reader POS Setup Guide

POS Vendor: Retalix

POS Type: StoreNext & StorePoint

POS Version: StoreNext 7.1.2.0 and 8.1.4.0 StorePoint unknown version

Table of Contents

1

RETALIX TCP CONNECTION OVERVIEW ... 2

2

WINPOS INTERFACE TO CCTV ... 3

3

RETALIX TCP READER SETUP ... 7

4

VIGIL SERVER CONFIGURATION... 9

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1

Retalix TCP Connection Overview

The Retalix TCP Reader program is a software application that transfers data from the Retalix POS system to the VIGIL Server DVR. The Retalix TCP Reader application is installed on the VIGIL Server DVR

system. The Retalix POS system connects with the TCP data reader over the network. The Retalix TCP Reader converts the POS data into VIGIL Server format and inserts this POS data into the VIGIL Server database. The data can then be viewed in the VIGIL Server Live Viewer as well as in the Playback window alongside corresponding video footage.

This Retalix implementation was designed to utilize a feature added to the following versions and will not function correctly on any older versions:

Type: Store Next ISS45 Version: 7.1.2.0-050 Type: Store Next ISS45 Version: 8.1.4.0-050 Type: StorePoint Version: unknown

POS Data Flow Chart

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2

WinPOS Interface to CCTV

This section contains an overview of how to configure the ISS45 WinPOS version 7 and version 8 with VIGIL Server. To do so, follow the overviews provided within sections 2.1 and 2.2 for version 7 and 8 respectively. For configuration of the StorePoint POS system, please contact Retalix StorePoint support.

2.1 ISS45 Version 7

SS45 now interfaces with third-party Closed Circuit TV (CCTV) applications, such as Vigil Server. WinPOS will gather specific transaction data, convert it to an XML format, and transfer it to the third-party CCTV application via TCP/IP.

New Parameters

As part of this new feature the new “8 – CCTV Parameters” menu option has been created under Security Maintenance (6 - 4).

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Parameter Explanation

CCTV in System

When this parameter is checked, the POS will

transmit transaction data via TCP/IP to a

third-party CCTV server.

CCTV Server Host Name

This parameter defines the IP address of the

CCTV host server.

CCTV Server Port

This parameter defines the port number of the

CCTV host server.

New Software Key Flag

The feature is enabled by a bit on the HASP plug. Flag ID #5 is now CCTV within the Software Key Information Screen (6-1-12).

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Note: For a list of supported transaction events and formats, please see the ISS45 8140 Release Notes.

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2.1 ISS45 Version 8

SS45 now interfaces with third-party Closed Circuit TV (CCTV) applications, such as Vigil Server. WinPOS will gather specific transaction data, convert it to an XML format, and transfer it to the third-party CCTV application via TCP/IP.

New Parameters

As part of this feature new parameters have been established. These General System Parameters are located in the newStore\POST\Monetary\CCTV folder.

Parameter Explanation

Use TCP/IP to a 3rd Party CCTV Provider

When this parameter is set to Yes, POS

transaction data will be sent to a Closed

Circuit TV Provider.

TCP/IP Address of CCTV Host Server

This parameter defines the IP address of the

Closed Circuit TV host.

Port Number of the CCTV Host Server

This parameter defines the port number for

the Closed Circuit TV host connection.

Note: This feature is controlled a bit on the HASP plug.

Note: For a list of supported transaction events and formats, please see the ISS45 8140 Release Notes, page 25.

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3

Retalix TCP Reader Setup

1. Install the Retalix TCP Reader software if it is not already installed

2. Select the Parser Type – The Retalix TCP Reader supports two Retalix models: StoreNext ISS45 and StorePoint. If the Retalix model that you are using is not listed, please contact 3xLOGIC Technical Support at 1-877-3XLOGIC (1-877-395-6442).

3. Configure the Local TCP Settings – these settings adjust the connection between the Retalix POS system and the Retalix TCP Reader

a. Local TCP IP – The local IP address: 192.168.2.201 This MUST be the actual IP address

of the DVR (do not use 127.0.0.1).

b. Local TCP Port - Please contact the local network administrator for the TCP port

configured on the Retalix POS.

Note to Network Administrators: For assistance, please contact 3xLOGIC Technical Support at 1-877-3XLOGIC (1-877-395-6442).

4. Configure the POS Database Settings – these settings adjust the connection between the

Retalix TCP Reader and the VIGIL Server software. These settings are automatically detected when the TCP reader is running on the VIGIL Server system.

a. Database IP - If the Retalix TCP Reader is installed on the VIGIL Server DVR system, the

Database IP is 127.0.0.1

b. Database Port – The database port is detected based on the port configured in the VIGIL

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To look up this port number in VIGIL Server, select Start > Programs > VIGIL > Database Manager, enter a username and password with administrative privileges and then select the Database Settings tab. The Database Port is listed under TCP Port > Port Number.

c. Terminal – Select “Use Register Number” to use the register number within the data as

the terminal number. Or, select the desired terminal number. It is recommended to use a terminal number between 1 and 16.

5. Enable Autostart for the Retalix TCP Reader software to start automatically when it is launched. 6. Select Start Minimized for the Retalix TCP Reader software to be minimized when it is launched. 7. Click Start. If the Retalix TCP Reader is configured correctly, then the POS data will be displayed

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4

VIGIL Server Configuration

1. In VIGIL Server, click on Settings and then select the Data tab 2. In the External POS Data sub tab, enable External POS Data 3. Select a Terminal number

4. If desired, select a Priority Camera

5. Click OK

6. Ensure that new POS data is being displayed in the VIGIL Server Data Live window and also in the VIGIL Server Playback window:

a. In the Tools dropdown, select Live POS Data and ensure that new data records are displayed

b. In the Search window, select POS Data and then click Search and ensure that new data records are displayed

7. Restart the computer by selecting Start > Shut Down > Restart and ensure that the Retalix TCP Reader starts up automatically when Windows starts up and ensure that new POS data is being displayed in the VIGIL Server Data Live window and also in the VIGIL Server Playback window.

If you have any questions or if you would like assistance with any of these steps, please contact 3xLogic Technical Support at 1-877-3XLOGIC

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Contact Information

If you require more information, or if you have any questions or concerns, please contact 3xLogic Technical Support:

Toll Free (North America): 1-877-3XLOGIC (1-877-395-6442) Email: support@3xlogic.com

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References

Related subjects : closed-circuit TV