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Non- UW User Account Creation Procedure for the UW School of Social Work s (SSW) Web Application STAR

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 Web  Application  STAR  

Welcome  to  the  UW  School  of  Social  Work’s  (SSW)  online  data  management  tool  called  System   To  Administrate  Records  (STAR).  

This  account  creation  procedure  is  for  people  who  do  not  have  a  UW  NetID.  If  you  have  a  UW   NetID  please  go  to  the  UWNetID  login  procedure  here  (or  if  you  have  any  other  STAR  

questions):  

http://socialwork.uw.edu/programs/field-­‐education/star-­‐system-­‐help-­‐and-­‐information  

If  you  do  not  have  a  UW  NetID,  please  take  a  few  minutes  to  create  an  account  to  safely  access   this  new  web  based  application.  Also,  see  the  security  information  at  the  bottom  to  help  us   create  and  preserve  a  safe  computing  environment.  

Please  use  the  current  version  of  web  browser  for  security  and  compatibility  reasons  (please   see  the  end  of  this  document  for  ways  to  upgrade.)  

Creating  an  account:  

ProtectNetwork  is  the  account  service  the  school  has  chosen  to  provide  secure,  fast,  and  cost   effective  way  to  create  and  manage  accounts  for  external  consumers  of  STAR.  Please  take  five   minutes  to  create  an  account  with  the  follow  pictures  as  a  guide  and  check  your  SPAM  folder  if   you  do  not  see  any  emails  that  they  will  send  to  authorize  the  new  account:  

1. Use  a  web  browser  to  navigate  to:  

https://www.protectnetwork.org/pnidm/registration.html  

You  will  move  to  the  ProtectNetwork  UserID  registration  page  (see  picture  below).  Complete  the   registration  form  filling  out  the  highlighted  areas  only,  such  as  your  email  address  of  the  email   where  you  received  this  document,  desired  username,  and  password  information  because  it  is   IMPERATIVE  this  account  is  tied  to  at  least  one  email  you  have  on  file  with  the  SSW:  

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  2. A  message  will  inform  you  that  an  email  message  will  be  sent  to  the  email  address  

where  you  receive  this  document.    

3. Check  your  email  account  for  this  confirmation  message  and  either  click  the  link  in  the   email  or  copy  and  paste  the  URL  into  your  Web  browser.  You  will  be  taken  to  a  page   confirming  that  your  ProtectNetwork  ID  activation  was  successful.    

4. Please  log  into  the  UW  SSW  STAR  application  at  http://star.ssw.washington.edu/   (bookmark  this  web  address  for  future  reference)  by  selecting  the  Protect  Network   button,  entering  your  new  ProtectNetwork  UserID  and  Password  on  the  ProtectNetwork   login  page  which  will  take  a  few  seconds  to  be  presented.  You  will  then  move  back  to   your  STAR  application  page  after  your  UserID  and  Password  have  been  accepted.    

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ProtectNetwork  to  know  that  you  wish  to  log  into  the  STAR  system  (e.g.  One   can’t  login  to  STAR  by  going  to  www.Protectnetwork.org  first).  

 

Frequently  Asked  Questions  (FAQs):  

Question:  I  can’t  remember  my  username  and/or  password.  

Answer:  Please  go  to  the  Protect  Network  website  since  UW  SSW  personnel  do  not  manage   this  free  service:  

https://www.protectnetwork.org/pnidm/forgotPassword.html?execution=e3s1  

  (Or  one  can  find  it  from  the  menu  login  page  just  below  the  ‘Login’  button:  

https://www.protectnetwork.org/pnidm/login.jsp)      

Question:  I  can’t  log  into  STAR  or  I  want  to  change  my  password?  

Answer:  Make  sure  you  are  using  the  same  username  (one  can’t  login  with  an  email  address,   only  a  username)  and  password  that  you  used  when  creating  the  ProtectNetwork  account.  Also,   make  sure  you  are  selecting  the  Protect  Network  option  in  the  login  page.  Can  you  use  that   name  and  password  to  log  directly  into  your  ProtectNetwork  account  (this  will  not  get  you  into   STAR,  but  will  test  your  username  and  password.  One  can  also  reset  one’s  password  once   logged  into  Protect  Networks  account  page.)?  

https://www.protectnetwork.org/pnidm/login.jsp  

Question:  How  can  I  change  the  Protect  Network  email  address?   Answer:  

1. Select  this  link:  http://www.protectnetwork.org/  

2. Select  the  ‘Login  Now’  blue  button  in  the  upper  right  corner.   3. Put  in  your  ID  and  Password.  

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4. Hit  the  ‘Edit’  word  in  the  ‘Email  Addresses…’  area  in  the  middle  of  the  page.   5. Put  in  the  email  address  you  want  to  add  under  ‘Add  An  Alternate…’  field.   6. Hit  Save.  

7. You  will  need  to  check  your  email  inbox  of  that  newly  added  address  and  select  the  verification   link.  

8. Go  back  into  that  Email  section  and  that  newly  added  address  will  have  a  ‘Set  as  Primary’  link   next  to  it,  so  select  it.  

If  you  are  still  have  problems  with  Protect  Network  creation  or  change  issues,  then  please   contact  them:  

Email:  support@protectnetwork.org  

Website:  http://www.protectnetwork.org/support/    

Question:  My  account  works  fine,  but  I  am  seeing  an  error  after  logging  into  the  Protect   Network  login  page  and  coming  back  to  the  STAR  website.  

Answer:  Contact  sswfield@uw.edu  for  UW  Seattle  or  tdiehm@uw.edu  for  UW  Tacoma  with  an   email  that  has  your  name,  email  you  registered  with  ProtectNetwork  and  your  agency  

information  so  the  respective  Field  Education  group  can  ensure  you  are  active  in  the  STAR   system  and  with  the  correct  email  address  that  STAR  depends  on.  

General  Security  Information:  

SSW  is  opening  up  a  portion  of  student,  agency  and  faculty  information  to  their  respective   owners  which  naturally  increases  the  school’s  data  risk;  we  depend  on  end  users  to  have  secure   computing  environments  to  decrease  this  risk.  Please  help  us  by  taking  five  minutes  to  read  the   guidelines  to  ensure  a  safe  environment  at  your  location  and  here  at  the  school:  

http://www.onguardonline.gov/topics/computer-­‐security.aspx  

Please  use  the  most  current  version  of  web  browser(s)  for  security  and  compatibility  reasons.   How  to  upgrade  your  web  browser  (type  in  the  address  field  of  any  browser  the  following   links  or  mouse  click  them):  

Internet  Explorer:  microsoft.com/ie   Mozilla  FireFox:  firefox.com  

Google  Chrome:  google.com/chrome   Your  ID  and  Choosing  a  Good  Password  

Choosing  a  good  password  helps  to  prevent  someone  else  from  using  UW  services  as  if  they   were  you.  

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• Never  tell  anyone  your  password.  UW  nor  ProtectNetwork  staff  will  NEVER  ask  for  your  

password.  Email  messages  that  ask  you  to  send  your  ID  and  password  (such  as  to  "verify   your  account")  are  fakes  and  should  not  be  responded  to.  

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