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JOB DESCRIPTION GENERAL SERVICE POST
CASE NUMBER: PHI10008
PAT NUMBER:
POST TITLE: SALES ASSISTANT POST LEVEL:
EXISTING: GS-5
PROPOSED: GS-6
(FOR DHR USE ONLY) Standard JD Number: ICSC CCOG Code: UNICEF Code:
CLASSIFIED LEVEL: DATE CLASSIFIED:
SECTION/ DIVISION: DUTY STATION:
Private Fundraising & Partnerships Manila, Philippines
SIGNATURES
This is to certify that the contents are correct and complete and that the duties and responsibilities described are required in the organizational unit for the proper accomplishment of the functions.
ERWIN M. DEL CASTILLO, Sales Development Officer ORIGINAL SIGNED
Supervisor Name and Title (Signature)
MICHELLE BORROMEO, Fundraising Specialist ORIGINAL SIGNED
Head Section Name and Title (Signature)
VANESSA J. TOBIN, Representative ORIGINAL SIGNED
1. ORGANIZATIONAL SETTING
a) REPORTS TO: (Indicate post - (by job title and level) - to which this position reports.)
Sales Development Officer, NO-B (PAT#12962)
b) RESPONSIBILITY FOR WORK OF OTHERS (Indicate the number, title and level for
whose work the post is responsible.)
Title Level Number
N.A.
c) ORGANIZATION CHART (Indicate the IMMEDIATE SECTION where the post is
located showing the supervisor, subordinates and all other related posts. Note only the officially approved organization chart established in the budget process will be utilized for identification of the post’s position within the office structure.)
PRIVATE FUNDRAISING PARTNERSHIPS NO-3 FundRaising Specialist OR
12962 NO-2 PHI10005 NO-2
Sales Development Officer Fundraising Officer
PFP OR
13043 GS-5
PHI10008 GS-6 Administrative Assistant
Senior Sales Assistant OR
PFP
43655 GS-5 Fundraising Assistant (Direct
Mail) OR 21963 GS-5 Fundraising Assisant (Pledge) OR
2. PURPOSE OF THE POST (Describe the purpose or the principal function of the post.) Assist the Sales Development Officer in the development, coordination and implementation of sales/marketing plans. Achieve sales, promotions and merchandising targets for the assigned top PFP sales customers (excluding retail).
3. MAJOR DUTIES AND RESPONSIBILITIES (Describe in order of importance what is
done and how it is done. Please indicate the approximate percentage of time devoted to each function.)
Approx.%
40% VOLUME: Assist the Sales Development Officer in the development, coordination and implementation of sales/marketing plans. Achievement of sales targets for the top sales customers (excluding retail).
15% DISTRIBUTION: Conduct customer contacts/visits for the top sales customers at a frequency that ensures good relationships with them (at least once). Assist in new retailer recruitment as well as contacting established and prospective buyers and consignees of PLM products. Assist in the coordination of sales orders and deliveries for assigned accounts.
15% MERCHANDISING: Assist in the development and responsible for the implementation of merchandising activities to assigned customers.
15% ACCOUNT DEVELOPMENT, PROMOTIONS: Assist in the development and
responsible for the implementation of promotional activities to assigned customers. 10% SYSTEMS: During peak sales and campaign periods involving from six to eight months,
orients/trains temporary PLM sales clerks and messengers/collectors whose services are engaged, act as telemarketer and conduct order-processing-to-delivery activities for corporate and consumer sales. Utilize PROMS in the conduct, recording of all financial transactions.
5% COLLECTIONS, RECEIVABLES: Accountable for the collection of accounts receivables of assigned customers.
4. WORKING CONDITIONS (Do the duties of this post involve frequent travelling or
unusual conditions or is it a normal office-based post?)
Normal office setting with frequent travel within the country particularly for transacting with consignees/customers, launching sales campaigns and monitoring out-of-town sales performance. The post involves the use of computers.
5. IMPACT AND CONSEQUENCE OF ERROR
a) Describe the type of decisions regularly made and the impact of those decisions.
Decisions impact the development, coordination and implementation of sales/marketing plans. These will then affect the achievement of sales targets for assigned customers.
b) Describe the type of recommendations regularly made and why these are important.
Recommendations are made to cover volume, distribution, merchandising, promotions and account development plans. These sales components directly affect sales performance and brand visibility in the retail and amongst corporate customers.
c) Describe the most damaging involuntary error(s) that could be made in the work and the
consequences they would have.
Mistakes, inability to meet commitments to customers can lead to disappointment and loss of sales customers.
6. INDEPENDENCE (Describe the degree of direction of management guidance the post
receives from the immediate supervisor, e.g., post acts under minimal supervision, exercise judgment, takes initiative, etc.)
The supervisor provides the sales strategy and overall guidance. Sales functions are performed independently. Work is reviewed on a regular, scheduled basis.
7. GUIDELINES
a) Indicate which written and unwritten guidelines (rules, regulations, policies, procedures,
practices, precedents, manuals, instructions, etc.) are available for performing the duties of the post.
Written: PSD corporate goals and workplans
PSD Field Office Policy and Procedures Guidelines Unwritten: Verbal instructions
b) Describe the extent to which interpretation of, and deviation from, existing guidelines is
permitted and the authority to propose or establish new guidelines.
Straightforward interpretation of established office policies and procedures. Interpretation is required in the selection of work methods, processing detailed assignments and preparing
8. WORK RELATIONS
Indicate the purpose, level and frequency of contacts both inside and outside the Organization for the work to be accomplished.
TITLE/ LEVEL
PURPOSE AND FREQUENCY
Internal
Sales Development Officer Planning, implementation, updates. Supervision, Frequently
Fundraising Specialist Sales updates. Frequently
Finance Assistant Remittance. Frequently
Contractors Inventory/sales fulfilment monitoring.
Frequently
Regional Support Centre General exchange of information. Frequently
External
Sales Agents/Distributors General information/customer
service/marketing services. As needed.
Corporate Clients General information/customer
service/marketing services. Frequently
9. QUALIFICATIONS, SKILLS AND ATTRIBUTES:
(Required to perform the duties of the post)
a) EDUCATION:
(Indicate the level and precise field of study of university and/or training and degree of specialization required.)
Completion of secondary education. Additional progressive formal or on-the-job training essential particularly in sales/marketing/communication and computer operations. Completion of relevant university credit courses an asset.
b) WORK EXPERIENCE:
(Indicate the length and type of practical experience required at the national and, if so required, at the international level.)
c) LANGUAGES:
(Indicate the languages required and desirable.) Fluency in Filipino and English required.
d) COMPETENCIES (Indicate what key competencies are required, such as computer
knowledge, management, communication, negotiating or training skills, etc.) Communication and negotiation skills
Organizational skills
Excellent interpersonal and customer relations skills Must be able to work in a multicultural environment
Ability to express clearly and concisely ideas and concepts in written and oral form Knowledge of computer systems and applications
