Whitepaper:
Globanet Cloud Enablement Service
May 2012
888.427.5505
Prepared by Sam Elbeck, Director of Professional Services Globanet
15233 Ventura Blvd., Ste. 1140 Sherman Oaks, CA 91403
Introduction ... 03
Getting Customer Archives to the Cloud ... 03
Globanet Cloud Enablement Service ... 04
Five-Step Migration Process ... 04
Key Takeaway ... 05
About Globanet ... 05
Introduction
Moving to cloud-based services is becoming more popular and acceptable. In its early stages, the cloud was more of a buzzword and not many organizations initially bought into it. But this has drastically changed in the past 18–24 months. Now, many organizations are reviewing the benefits of the cloud much more closely to see if the strategy lines up with their goals. While on-premise solutions will always have an important role in many organizations, identifying what applications can be migrated to the cloud is a worthwhile exercise.
Applications that are seeing a lot of movement to the cloud are email and collaboration services. Currently, most organizations use Microsoft Exchange or Lotus Domino for email, SharePoint or
WebSphere for collaboration, or one of many other email and collaboration options. A few reasons these applications are moving to the cloud include:
• Email and collaboration applications require a significant infrastructure on premise • Specialized engineers with hard-to-find skills are needed
• Applications need to be available 24–7–365 in many instances in today’s global marketplace • Constant need for information in real time
Moving email and collaboration services to the cloud is becoming more popular, because it solves many of the challenges noted above. There are a number of benefits as a result of moving to the cloud, including:
• Ease of deployment • Scalability
• Predictable costs • 24–7–365 support
• Skilled resources to manage the solution
With the growth of email over the past decade, many applications surrounding email and collaboration services have been developed to support this massive growth. For example, email archiving and discovery solutions like Enterprise Vault, Autonomy EAS and Email Extender. These applications have become mainstream over the past decade due to the benefits they provide –mainly storage savings due to compression and de-duplication as well as the ability to index archived data, retain it for pre-determined periods of time and expire it when ready. Email archiving and discovery applications also allow organizations to easily discover data when required and maintain compliance with regulations around electronic data.
When customers migrate their existing email and collaboration services to the cloud, they also need to move some of their supporting applications to the cloud as well. For example, archiving solutions have important data that needs to be migrated. Archiving and discovery solutions provide necessary functionality in the information management and discovery spaces, but it can be challenging when trying to migrate the data out of these solutions. This whitepaper discusses how Globanet’s Cloud Enablement Service can help migrate your existing on-premise solution to the cloud.
Getting Customer Archives to the Cloud
Globanet has been helping customers reach their data management goals since 1994. The company started off by empowering customers to take control of their data growth and storage with the design, implementation and management of email archiving systems. Then it helped customers ensure
compliance with government regulations by using archiving systems to capture all relevant electronic data from email servers, file servers, SharePoint, etc. In addition, Globanet identified a need in the industry to migrate archiving solutions from one system to another, which led to the development
systems, GEM has helped migrate data across different archiving platforms, including to and from Enterprise Vault, for many years.
As a pioneer in the archiving space, Globanet has gained unique insight into customer needs, requirements and goals. The company has spent a considerable amount of time with customers to understand their requirements and pain points. As a result, Globanet has applied those key learnings in many engagements and helped guide customers to successful migrations, implementations and
designs. This in-depth experience ultimately led to Globanet’s Cloud Enablement Service, which provides organizations with a clear path and methodology to successfully reach the cloud, avoid potential pitfalls and overcome any challenges that may come up along the way.
Globanet Cloud Enablement Service
Globanet’s Cloud Enablement Service gives organizations the confidence to migrate to the cloud. The company has been doing migrations into Symantec’s on-premise solution, Enterprise Vault, for more than 10 years. It has migrated hundreds of terabytes of data into Enterprise Vault and continues to do so. Globanet’s propriety migration technology offers a number of valuable benefits, including:
• Full chain of custody
• Detailed success, failure and error reporting • Shortcut healing options
• Performance tuning capabilities • Fast migration speeds
Globanet also helps customers with other key tasks that are not usually accounted for during the
migration process, such as mapping their existing on-premise configuration to the new cloud solution to ensure all of their requirements are met and translate properly. To help organizations make the seamless transition to the cloud, Globanet has developed the following five-step process:
1. Interrogate the existing archive solution 2. Map retention periods, policies and procedures to the cloud service 3. Configure the cloud service with the required policies
4. Migrate existing data to the cloud
5. Manage the cloud environment (optional)
Globanet’s Five-Step Migration Process
1. Interrogate
Understanding a customer’s current archiving strategy is a key factor in determining their migration strategy and the settings that need to be configured in the cloud prior to migration. Globanet uses specific programs and techniques to interrogate a customer’s existing archiving solution to understand all the necessary settings that will affect the
new solution, such as existing retention settings, discovery processes and procedures, current archiving strategies, etc.
2. Map
After the interrogation phase is complete, Globanet takes the findings from the customer environment and creates a customized mapping document that maps all the relevant configurations in the existing solution to the settings that need to be configured in the cloud to meet the customer’s requirements. This is also the perfect time to update any retention periods or policies in the new system. This allows Globanet to configure the environment to the customer’s exact specifications and ensures that the migration does not begin until that occurs.
3. Configure
Once the existing archiving solution settings and configurations have been updated, the customer requirements are taken into account. Globanet engineers configure Enterprise Vault.cloud to meet the customer’s goals before any data is migrated into it. This insures that the proper retention and settings are set before any archiving begins.
4. Migrate
After the configurations are complete, Globanet then begins the process of migrating data from the customer’s on-premise solution to Enterprise Vault.cloud.
Dedicated and certified archiving engineers help determine the best migration strategy on a customer-by-customer basis. There are several methods of migrating the data, including direct and indirect, and a determination is made with the customer before the migration begins.
5. Manage
Once Enterprise Vault.cloud is configured, the system needs to be managed on an ongoing basis. This is not a considerable effort in most situations, and customers can receive training on how to do so. However, many customers would prefer to have an outside vendor manage the system for them, and Globanet Managed Services provides this assistance.
Key Takeaway
Navigating a migration to the cloud can be complex and includes more than just simply migrating data. Globanet’s methodology to help customers achieve their migration goals is based on many years as the premier archive migration service provider. Its Cloud Enablement Service was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution.
For more information, contact Globanet at 888.427.5505 or via email at [email protected].
About Globanet
Globanet is a leading provider of archiving and ediscovery solutions worldwide. Founded in 1996, the company is a pioneer in archiving and intelligent information governance, and has developed a portfolio of software and services to help organizations manage data from creation to expiry. Globanet’s proprietary solutions include the Merge1 message capture platform and Migrate (formerly GEM) data migration software. A Symantec Platinum Partner with Master Specialization in Archiving and eDiscovery, its professional services team has extensive experience with industry-leading Enterprise Vault and Clearwell. Globanet’s broad range of services includes policy and solution design, installation and configuration, data migration, custom add-ons and project-based ediscovery consulting. For more information, call 888.427.5505
or visit www.globanet.com. Visit the Globanet Blog at http://www. globanet.com/blog or follow us on Twitter at http://twitter.com/ globanet. © 2 01 2 G lo b a n e t. A ll R ig h ts R e se rv e d .
