Training Programme 2015

(1)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Systèmes pour Véhicules Utilitaires France

Training

Programme 2015

(2)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

page

Knorr-Bremse Training Centre

1 Training courses

2 - 16

Registration and settlement conditions

17

(3)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Our Training Centre

Our Trainers



The teaching and management of training sessions are conducted by the staff members of the Training Centre of

Knorr-Bremse France. Their experience and technical expertise enable to propose a training courses programme

which is updated each year. Our training sessions include all technological innovations in relation with our

profession; the content of the courses meets therefore the needs that have professionals working on trucks.

Organisation of our training courses



During the training courses that are included in the 2015 training programme of Knorr-Bremse, Knorr-Bremse

proposes free of charge group lunches with the trainer. All other subsistence and accommodation expenses will be

borne by the applicant company.



At the end of a training session, each trainee will submit an individual assessment to the trainer in order to

appraise on-the-spot his satisfaction level. This information is necessary and is intended to constantly improve the

performance of the Knorr-Bremse Training Centre.



At the end of each training course, a knowledge assessment test is carried out and each trainee receives an

certificate of training.

Legal aspects



Training courses of this programme are carried out within the framework of the Law on Continuous Vocational

Training of 19 July 1971.



Knorr-Bremse France S.A.S. is registered as training organization accredited by the Lower Normandy region under

no. 25 14 00328 14.

(4)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Our training courses

Three types of action

1. Trainings at the Training Centre of Knorr-Bremse France in Lisieux,

2. Regional trainings in Lyon, Paris and Toulouse,

3. Additional trainings, on-site training sessions upon request:

To meet specific needs of companies, the Training Centre of Knorr-Bremse France will examine any request for

on-site training courses.

Code

Commercial training sessions

Page

101

901 - Products' knowledge

- Sales and communication techniques

3

4 Code

Technical training sessions

Page

301

302

701

601

401

402

403

801

802

803 1001

1002

- Pneumatic braking, trucks and trailers

- Pneumatic braking, agricultural trailers

- Disc brakes

- ABS

- TEBS 4, Trailer

- TEBS G2, Trailer

- TEBS, Trailer (401+402)

- EBS 2, Truck

- EBS 5, Truck

- EBS Truck (801+802)

- Electricity – Electronics Level 1

- Electricity – Electronics Level 2

5

6

7

8

9

10

11

12

13

14

15

16 The number of participants is limited to a maximum of 12

(5)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 101: Products' knowledge

For whom?



warehousemen, warehouse managers, field commercial & sales agents. For anyone who wants to develop a trade activity in braking parts for "trucks and trailers"

Duration: 7 hours (1 day)

Schedule : 9.00 am - 5.30 pm

Cost per trainee, VAT excl. : 480 €

Targets Programme Educational means



knowing the function of the devices and identifying devices installed on pneumatic and electronic braking systems fitted on towing and towed vehicles



gaining the technical knowledge which is required to develop a sales argumentation for pneumatic and electronic products for "trucks and trailers



analysis of a pneumatic brake system and of an electronic brake system



description and function of the devices



layout of the devices on vehicle



overall approach to the EU legislation referring to braking systems



"braking" check points of the technical inspection



overall approach to the most current failures and to the diagnostics in order to develop a sales argumentation



knowledge of vehicles equipment



market potential



theoretical presentations



schemes and videos projection



use of the IT-tool and of Internet



course material given to each trainee

PLACE

JAN FEBR MARCH APR MAY JUNE

SEPT

OCT

NOV

DEC

LISIEUX

9 LYON

27 PARIS

13

(6)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 901: Sales and communication techniques

For whom?

Field sales agents, technical sales agents:



who are new in their position and who want to gain communication and sales techniques that are suitable for the Trucks market



who are experienced and want to perfect and structure their commercial approach in order to improve their current performance

Place: to define upon request

Dates: to define upon request

Duration: 14 hours (2 days)

Schedule : 9.00 am - 5.30 pm

Cost per trainee, VAT excl.: 1,000 €



identifying the different sales steps and gaining an efficient, practical sales method suitable for the Trucks market



reinforcing the personal effectiveness in the relationship with customers by mastering communication techniques



knowing the technical argumentation for Knorr-Bremse products and workshops services



knowledge of the market, of the persons and products involved in the Trucks market



how to adapt to any interlocutor profile and how to use communication techniques



identify of the customer's needs and motivations



knowledge of technical argumentation for Knorr-Bremse products



how to structure an argumentation which suits the understanding mode and the customer's needs



how to select objections in order to process actual objections



propose a price and argue



improve customer loyalty



simulation/situational exercise of case examples of customers profiles and brake products that vendors may have to manage



practice and video in which anyone is able to identify his progress



a technical arguments book on Knorr-Bremse products is given to each trainee

(7)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 301: Pneumatic braking, trucks and trailers

For whom?



Trucks mechanics, service technicians, products specialists and technical managers of administrations, carriers

Schedule : 9.00 am - 5.30 pm

Cost per trainee, VAT excl.: 690 €



knowing the fundamental points of the regulation in force referring to braking



knowing the operation of pneumatic braking systems on towing vehicles and towed vehicles



carrying out a failures diagnostics of pneumatic devices, in line with the best possible conditions in terms of lead-time and profitability



overall approach to the EU regulations



towing vehicles & towed vehicles: - analysis of a brake system - description of braking devices

and auxiliary functions - analysis of the function - installation on vehicle and

failures diagnostics



visit of the production site "actuators and compressors"



introduction to the brake disc technology



maintenance procedure for Knorr-Bremse brake calipers



use of the Knorr-Bremse documentation



become familiar with searching tools (Internet, CD-Rom…)



practical work on model



section view of devices



PLACE

SEPT

OCT

NOV

DEC

LISIEUX

23-24

Stage technique

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33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 302: Pneumatic braking, agricultural trailers

For whom?



mechanics and technicians specialising in the design of agricultural towed vehicles



agricultural machines manufacturers who want to propose vehicles that are covered by a specific approval at 40 km/h

Place: to define upon request

Dates: to define upon request

Schedule : 9.00 am - 5.30 pm



knowing the fundamental points of the regulation in force referring to pneumatic braking



knowing the operation of pneumatic braking systems on towed vehicles



Knowing the function and identifying devices that are fitted on pneumatic braking systems



Recommendations for installing the different devices that form the system



carrying out a failures diagnostics of pneumatic devices, in line with the best possible conditions in terms of lead-time and profitability



towed vehicles:

- description of braking devices and auxiliary functions - analysis of the function



installation on vehicle and failures diagnostics



Stage technique

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33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 701: Disc brakes

For whom?



Mechanics, service technicians, products specialists and technical managers of administrations, carriers

Schedule : 9.00 am - 5.30 pm



knowing the disc brake technology of Knorr-Bremse for disc brakes that are fitted on towing vehicles and towed vehicles



knowing the maintenance and repair procedures for Knorr-Bremse calipers of old and new generations



presentation, function of Knorr-Bremse disc brakes



presentation of service kits and of specific tools kits



check points and preventive maintenance



brake pads and brake discs wear limit



servicing procedure on Bremse calipers using Knorr-Bremse service kits



practical work on Knorr-Bremse brake calipers



practical work on calipers



PLACE

SEPT

OCT

NOV

DEC

LISIEUX

11 Stage technique

(10)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 601: ABS

For whom?



Trucks mechanics and electricians, service technicians, products specialists and technical managers of administrations, carriers

Schedule : 9.00 am - 5.30 pm



knowing the ABS electronic systems of Knorr-Bremse that are fitted on towing vehicles and on towed vehicles



carrying out a failures diagnostic using blink codes and the respective error codes description



using the Knorr-Bremse diagnostic tool



analysis of an ABS system



reminder of the basic knowledge of electricity



practical works on Knorr-Bremse ABS systems that are fitted on towing vehicles and towed vehicles



functional test, troubleshooting using blink codes and error codes descriptions



how to use the Knorr-Bremse diagnostic tool



Function and diagnostics of the ABS KB4TA system of Knorr-Bremse



diagnostic tools



blink codes booklet given to each trainee



Pre-requisite



the correct use of a computer is required for attending this session

PLACE

SEPT

OCT

NOV

DEC

LISIEUX

10 Stage technique

(11)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 401: TEBS 4, trailer

For whom?



Trucks mechanics and electricians, service technicians, products specialists and technical managers of administrations, carriers, owners or purchasers of the TEBS diagnostic system of Knorr-Bremse (attending this training session is required to order and receive any PIN code)

Schedule : 9.00 am - 5.30 pm

Cost per trainee, VAT excl.: 480 € (diagnostic equipment & PIN code are not included)

Attending this training course is necessary to obtain the PIN code. The request for a PIN code must be made by the applicant company via our website www.knorr-bremseCVS.com, in the following days after the end of this training course. Any request involves an invoicing of the PIN code.



knowing the function of the TEBS 4 electronic system which is fitted on towed vehicles



mastering the failures diagnostic procedure using the ECUtalk® software of Knorr-Bremse



presentation of the TEBS 4 electronic braking system



presentation of the ECUtalk® diagnostic software



practical works on model



TEBS 4 functional test



simulating failures on model



diagnostics and troubleshooting



deleting the memory from the Electronic Control Unit



loading and saving the programming file



Pre-requisite



the correct use of a computer is required for attending this session

PLACE

SEPT

OCT

NOV

DEC

LYON

28

29 PARIS

17

14 TOULOUSE

10

15 Stage technique

(12)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 402: TEBS G2, trailer

For whom?



Schedule : 9.00 am - 5.30 pm



knowing the function of the TEBS G2 electronic system which is fitted on towed vehicles



presentation of the TEBS G2 electronic braking system



TEBS G2 functional test



Pre-requisite



the correct use of a computer and the prior attendance to the Session 401 are required for attending this session

PLACE

SEPT

OCT

NOV

DEC

LYON

29

30 PARIS

18

15 TOULOUSE

11

16 Stage technique

(13)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 403: TEBS, trailer (401+402)

For whom?



Schedule : 9.00 am - 5.30 pm



knowing the function of the TEBS 4 & TEBS G2 electronic systems that are fitted on towed vehicles



presentation of the TEBS 4 & TEBS G2 electronic braking systems



TEBS 4 & TEBS G2 functional test



Pre-requisite



the correct use of a computer is required for attending this session.

PLACE

SEPT

OCT

NOV

DEC

LISIEUX

28-29

2-3

LYON

28-29

29-30

PARIS

17-18

14-15

TOULOUSE

10-11

15-16

Stage technique

11

(14)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 801: EBS2, truck

For whom?



Schedule : 9.00 am - 5.30 pm



knowing the technology of an EBS2.X electronic braking system of Knorr-Bremse which is fitted on towing vehicles



carrying out a failures diagnostics and mastering the test method for components of the EBS2.X brake system



using the NEO diagnostic tool of Knorr-Bremse



analysis of an electronic brake system



Definition of the CAN-Line



presentation, function of the Electronic Air Control system "E.A.C."



presentation, function of systems:

- EBS 2.2

- EBS 2.3 with ESP



practical work on model or vehicle



functional test, diagnostics and troubleshooting on model



Pre-requisite



PLACE

SEPT

OCT

NOV

DEC

LYON

24-25

3-4

PARIS

19-20

1-2

TOULOUSE

2-3

20-21

Stage technique

(15)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 802: EBS5, truck

For whom?



Schedule : 9.00 am - 5.30 pm



knowing the technology of an EBS5 electronic braking system of Knorr-Bremse which is fitted on towing vehicles



carrying out a failures diagnostics and mastering the test method for components of the EBS5 brake system



theoretical analysis of an EBS5 electronic brake system



presentation of the EBS5 components with their functionalities



functional test, diagnostics and troubleshooting on model or vehicle



using the NEO diagnostic tool of Knorr-Bremse – reading and interpreting error codes



Pre-requisite



the correct use of a computer and the prior attendance to the Session 801 are required for attending this session

PLACE

SEPT

OCT

NOV

DEC

LYON

26

5 PARIS

21

3 TOULOUSE

4

22 Stage technique

(16)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 803: EBS, truck (801+802)

For whom?



Duration: 21 hours (3 days)

Schedule : 9.00 am - 5.30 pm

Cost per trainee, VAT excl.: 1,035 €



knowing the technology of an EBS2.X and EBS5 electronic braking system of Knorr-Bremse which is fitted on towing vehicles



carrying out a failures diagnostics and mastering the test method for components of the EBS brake system



analysis of an electronic brake system



Definition of the CAN-Line



presentation, function of the Electronic Air Control system "E.A.C."



presentation, function of systems:

- EBS 2.2

- EBS 2.3 with ESP and EBS 5



functional test, diagnostics and troubleshooting on model



Pre-requisite



PLACE

SEPT

OCT

NOV

DEC

LISIEUX

3-5

6-8

LYON

24-26

3-5

PARIS

19-21

1-3

TOULOUSE

2-4

20-22

(17)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 1001: Electricity – Electronics level 1

For whom?



Trucks mechanics who have to work on electric circuits fitted on Commercial Vehicles

Schedule : 9.00 am - 5.30 pm



gaining the electricity-related basic knowledge for trucks



designing and carrying out a simple electrical installation



checking harnesses and electrical components



mastering the diagnostics



knowing how to use the multimeter for a diagnostics

Theory



electrical current



voltage-related definition



electrical measurements



measuring devices



analysis of different electrical components: relays, resistance…



reading electric (wiring) diagrams

Practical works



execution of a circuit



elements identification



check circuit and components



base diagnostics



using the multimeter



schemes projection



individual educational models



course material and practical information given to each trainee

PLACE

SEPT

OCT

NOV

DEC

LISIEUX

20-21

22-23

LYON

24-25

8-9

(18)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Session 1002: Electricity – Electronics level 2

For whom?



Trucks mechanics and electricians having attended the level 1 (session 1001) who have to work on multiplexed electrical circuits

Schedule : 9.00 am - 5.30 pm



understanding the multiplexing



identifying the electronic architecture of vehicles and the different networks



carrying out measurements and checks on multiplexed circuits

Theory



interest of multiplexing



analog - digital conversion



electronic architecture



dialogue and transmission of information Practical works



identify networks



electrical measurements on electric/electronic circuits



simplified diagnostics



application on towed vehicle EBS



schemes projection



educational models



application on EBS model



course material and practical information given to each trainee

Pre-requisite



the prior attendance to the Session 1001 (Electricity level 1) or a basic knowledge in electricity is required for attending this session

PLACE

SEPT

OCT

NOV

DEC

LISIEUX

10-11

24-25

LYON

14-15

8-9

Stage technique

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33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Registration and settlement conditions

Registration



Registrations are made online on our Training portal.

This page is accessible under the tab "Active Service / Technical Training" on our website

www.knorr-bremsecvs.com or directly by selecting

https://www.knorr-bremsesfn.biz/training/default.aspx



The 1

st

_{registration is made offline. You will then receive an identification number and a password you will have to}

use for any subsequent registration/application.



Once your application has been registered, you will receive a recapitulative e-mail. You will have to confirm your

registration by clicking on the link in the e-mail.

Cancellation



In case of cancellation from your part, within two weeks before the start of the training course, Knorr-Bremse

France reserves the right to invoice you 100% of the services (except in case of force majeure, as long as evidence

is provided).



Knorr-Bremse France reserves the right as well to cancel a session, one week at the latest before the scheduled

date, if the training course cannot be implemented under optimal conditions (insufficient registrations number,...).

Settlement



At the end of each session, an invoice will be sent to you, which shall be paid by cheque (month-end payment on

the 15

th

_{of the following month).}



The invoice can also be directly forwarded to the organism in charge of managing your training funds. In this case,

you have to compile and submit without delay a file to the organism in charge so that we get its agreement before

the start of the training course.

17

(20)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

By train:

From Paris-St Lazare, direction Caen/Cherbourg, get out at Lisieux

By road:

from Paris: take highway A13 in direction Rouen

THEN exit at Chaufour and take RD 613 in direction Evreux/Lisieux OR exit and take highway A 28 in direction Lisieux

OR exit at Pont l'Evêque and take D 579 in direction Lisieux from Lisieux: follow direction Evreux via RD 613

Access plan to the Knorr-Bremse Training Centre

l

D406 D48 D510 D203 D406 D519 RN 613 D45 D511 D251 D182 LISIEUX SNCF station RN 613 Caen - Cherbourg A13 Paris Livarot - Alençon 1 2 3 4 6 5 70 Chemin de Beaufils GPS : 49.145889, 0.280173 1. HOTEL CAMPANILE Route de Paris F-14100 Lisieux Tel : + 33 (0)2 31 62 20 01

2 HOTEL IBIS BUDGET

1028 avenue Georges Duval (route de Paris) F-14100 Lisieux Tel : +33 (0)8 92 68 08 71 3. HOTEL MERCURE 13 route de Paris F-14100 Lisieux Tel : +33 (0)2 31 61 17 17

4. HOTEL PREMIERE CLASSE

Carrefour de l’Espérance F-14100 Lisieux

Tel : +33 (0)2 31 32 56 62

5. HOTEL LA COUPE D’OR (Logis de France)

49 rue Pont Mortain F-14100 Lisieux

Tel : +33 (0)231 31 16 84

6. BED & BREAKFAST

Jean-Pierre CARON Le Pont de Glos F-14100 Glos Tel : +33 (0)2 31 62 96 33 RD 613 Évreux - Paris A28 Paris KNORR-BREMSE

Systèmes pour Véhicules Utilitaires France ● Pôle d’Activités de l’Espérance ● 70, Chemin de Beaufils ● F-14100 GLOS SAS – SIREN 729 802 579 – R.C.S. LISIEUX

Tel : + 33 2 31 32 12 00 ● Fax : + 33 1 40 87 48 54 ● www.knorr-bremse.com ● www.knorr-bremseCVS.com

(21)

33 Formation

Training courses programme

2015

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

Contact

Technical hotline: +33 (0)892 350 125

(0,34 € / min)

Knorr-Bremse France – Service Formation

Pôle d’activités de l’Espérance

70, Chemin de Beaufils

BP 34178

Glos

F-14104 LISIEUX Cedex

Tel : +33 (0)2 31 32 13 99

Fax: +33 (0)1 40 87 48 54

mailto: [email protected]

website: www.knorr-bremsecvs.com

Training Programme 2015

33

Formation

Training courses programme

2015

Knorr-Bremse Systèmes pour Véhicules Utilitaires France

Systèmes pour Véhicules Utilitaires France

Training

Programme 2015

33

Formation

Training courses programme

2015

Knorr-Bremse Systèmes pour Véhicules Utilitaires France

Contents

page

Knorr-Bremse Training Centre

1

Training courses

2 - 16

Registration and settlement conditions

17

33

Formation

Training courses programme

2015

Knorr-Bremse Systèmes pour Véhicules Utilitaires France

Our Training Centre

Our Trainers



The teaching and management of training sessions are conducted by the staff members of the Training Centre of

Knorr-Bremse France. Their experience and technical expertise enable to propose a training courses programme

which is updated each year. Our training sessions include all technological innovations in relation with our

profession; the content of the courses meets therefore the needs that have professionals working on trucks.

Organisation of our training courses



During the training courses that are included in the 2015 training programme of Knorr-Bremse, Knorr-Bremse

proposes free of charge group lunches with the trainer. All other subsistence and accommodation expenses will be

borne by the applicant company.



At the end of a training session, each trainee will submit an individual assessment to the trainer in order to

appraise on-the-spot his satisfaction level. This information is necessary and is intended to constantly improve the

performance of the Knorr-Bremse Training Centre.



At the end of each training course, a knowledge assessment test is carried out and each trainee receives an

certificate of training.

Legal aspects



Training courses of this programme are carried out within the framework of the Law on Continuous Vocational

Training of 19 July 1971.



Knorr-Bremse France S.A.S. is registered as training organization accredited by the Lower Normandy region under

no. 25 14 00328 14.

33

Formation

Training courses programme

2015

Knorr-Bremse Systèmes pour Véhicules Utilitaires France

Our training courses

Three types of action

1. Trainings at the Training Centre of Knorr-Bremse France in Lisieux,

2. Regional trainings in Lyon, Paris and Toulouse,

3. Additional trainings, on-site training sessions upon request:

To meet specific needs of companies, the Training Centre of Knorr-Bremse France will examine any request for

on-site training courses.

Code

Commercial training sessions

Page

101

901

- Products' knowledge

- Sales and communication techniques

3

4

Code

Technical training sessions

Page

301

302

701

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}

_{Knorr-Bremse Systèmes pour Véhicules Utilitaires France}