Fujitsu MESSHU RT500 FAQ V1.4.1

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Fujitsu MESSHU RT500 FAQ

V1.4.1

MESSHU product APP ICON Description

MESSHU Router SetRouterconnection and network management

MESSHU Drive Remote( not inwifirange)access toUSB

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Product problem ... 4

Q1: How many Fujitsu MESSHU Wireless Shares do I need ?... 4

Q2: Does the Fujitsu MESSHU Wireless Sharer apply to the general internet service providers ? ... 4

Q3: I already have a network base station / wireless router provided by service providers . I can also use Fujitsu MESSHU Router ? ... 4

Q4: What position can the Fujitsu MESSHU Router be placed in ? ... 4

Q5: MESSHU Router device is a wireless extender (Extender / Repeater)? ... 4

Q6: What are the advantages of Mesh Router compared to general Extender/Repeater ? ... 5

Specification ... 6

Q1: Chipset specification ... 6

Q2: Explanation of the light ... 6

Q3: What is the coverage of Wifi signal ? ... 7

Q4: How many mesh routers can be connected in the same network ? ... 7

Q5: If more Slave Routers are connected, will the connection speed decrease ? ... 7

Use operational issues ... 8

Q1: How do you get the router to start setting ... 8

Q2: How to select the position of the Slave Router ? How does the connection signal relate to the placement position ? ... 9

Q3: What should I do if the Bluetooth of the mobile phone APP fails to search for the Router ? .... 9

Q4: How to configure MESSHU Router for PPPoE network ? ... 9

Q5: Can't log in to APP ( show login failed ) ... 10

Q6: How to log in to the web management interface ? ... 10

Q7: How to use remote login APP ... 10

Q8: Is there a Chinese version of APP/Web ? ... 10

Q9: What can I do if I can't connect to Wifi ? ... 11

Q10: Wifi Settings ... 12

Q11: What if my Router seems to have a problem? ... 12

Q12: I can connect to Router Wifi but I can't access the Internet ... 12

Q13: Change / Forget Wifi Password ... 12

Q14: Change my APP login password ... 12

Q15: Forgot your password for APP/Web Login ... 13

Q16: How to Reset defualt ... 13

Q17: After Reset defualt Master Router, is the Slave Router also need to re-pair with the Reset Master Router? ... 13

Q18: After the setting is completed , the new settings in APP/Web do not take effect ? ... 13

Q19: Is it possible to set the internet / break time ? ... 14

Q20: Is it possible to block some websites? ( such as pornography, gambling sites, etc. ) ... 14

Q21: FW version ... 14

Q22: Why is the connection speed test in the MESSHU APP different from speed test results of other software?... 14

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Q23: Backup / Restore FW Settings ... 14

Q24: DDNS setting ... 15

Q25: Setting RT500 File Access and Sharing Function (SAMBA) ... 16

MESSHU Drive APP ... 19

Q1: Can't use the MESSHU Drive function ? ... 19

Q2: Can multiple people sign in to the same account at the same time ? ... 19

Q3: How to log in remotely ... 19

Q4: Is there a file search function ? ... 19

Q5: Can I use SAMBA to modify cloud space files ? ... 19

Q6: What is the difference between the Drive Mobile ( offline mode ) and Personal Cloud ( online mode ) and how does it differ ? ... 21

Supplemental instruction ... 22

MESSHU Router Setting Procedure ... 22

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Product problem

Q1: How many Fujitsu MESSHU Wireless Shares do I need ?

A: MESSHU router has a wireless coverage area of about 1500 ft². The three combination packages can cover a total of more than 4500 ft² of space, making it a perfect choice for a thoroughgoing house. In addition, according to the layout of your home and free planning, any space that needs WiFi coverage can be flexibly increased MESSHU router.

Mesh network requires at least three devices can play the full range of W i F i covering power, only one device needs to access the Internet route, even the Internet as a host, all other devices via WiFi transmission signal

Q2: Does the Fujitsu MESSHU Wireless Sharer apply to the general internet service

providers ?

A: Yes! MESSHU mesh router can be applied to all of the network operator's service, You just need to use the network cable to connect a MESSHU mesh router and the base station provided by the internet provider. Then pick up the phone to complete the simple installation process of the MESSHU APP , and you can build a Mesh network system at home

Q3: I already have a network base station / wireless router provided by service

providers . I can also use Fujitsu MESSHU Router ?

A: Of course, MESSHU mesh router can replace your existing wireless sharing device features, you can install MESSHU mesh router to extend the WiFi signal in the home, to facilitate the management of the network and a stable of WiFi signal coverage and other features.

Q4: What position can the Fujitsu MESSHU Router be placed in ?

A: Need to plan according to your home's space and pattern, and the material of the building will also affect the efficiency of wireless signal transmission. In general, it is recommended to MESSHU mesh router is placed in a field where you often have fast and stable WiFi needs, or any area where you and your family need WiFi coverage .

Q5: MESSHU Router device is a wireless extender (Extender / Repeater)?

A: No. MESSHU mesh router will build their own Mesh network system, not as a general wireless extender (Extender / Repeater)) use.

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Q6: What are the advantages of Mesh Router compared to general

Extender/Repeater ?

A: # Also refer to this page description

https://baike.baidu.com/item/%E6%97%A0%E7%BA%BFMesh%E7%BD%91%E7%BB%9C

The traditional tree (Tree) network by a "R outer hosts" connected series of Extender / Repeater continue to extend the network, each Extender / Repeater, and will only upper Router establishes connections and does not communicate with each other

➢ Instead of calculating the best route, the system uses the default route when establishing the network.

➢ If there have a problem with the middle Extender / Repeater , there will be no network at a more remote location.

➢ Signals between different routers are prone to interference ➢ Different brand device the signals have poor compatibility ➢ Wireless network speed will attenuate

➢ The wifi signal will easily dropped when signal switch

Mesh Network Router using a series of mesh network, each Router is a connection point (Node), while Cast Router / AP / Repeater, Each Node will connect to each other, a series of Node can easily form a network, the establishment of a single large-scale wireless system, the whole network belong to a relationship with the SSID, the device can be in the range of the best signal to automatically connect the Node, wherein assuming a Node problem occurs, the other Node You can still walk around and continue to send the signal. Simultaneously Mesh Wi-Fi can calculate the best transmission path for packets , and the network transmission speed is usually faster.

Band Steering technology under a single Wifi SSID, while providing 2.4GHz and 5GHz band network, wireless router or access point will automatically detect and switch 5GHz and 2 .4GHz Frequency band. Seamless roaming so that the wireless device in response to the signal strength, the automatic

selection switching between the wireless router and the respective receivers, will not disconnect at the time of handover, downloading files, Video Call, Streaming nor affected when . Seamless Roaming is often used in mobile phone networks, home Wi-Fi systems are less used.

Consumers more usable set of all Mesh router with a APP and simultaneously monitor the operational status of each Router

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Specification

Q1: Chipset specification

Wi-Fi speed AC1200(300 + 867Mbps)

CPU Qualcomm QCA9557 2x2 11abgn WiFi SoC Switch/Ethernet AR8033-AL1A + AR8035-A Gigabit Ethernet PHY RAM 128 MB (Nanya NT5TU64M16HG-AC)

Flash 32 MB (Spansion S25FL256SAIFR0) 2.4 GHz Radio - In QCA9557

- Unidentified 2.4 GHz power amp (x2) 5 GHz Radio - QCA9882 2x2 abgn+ac radio SoC

- Unidentified 5 GHz power amp (x2)

Bluetooth TI CC2564B dual-mode Bluetooth 4.1 controller Antenna 4 /per router

Wifi security WPA2/AES

Wi-Fi Standards 802.11 a/b/g/n/ac Size 127x47.2mm /per router

Q2: Explanation of the light

A: You can click the ○i icon in APP for reference

Continuous light Fast flash (0.5 seconds on , 0.5 seconds off )

Slow flash ( One second light , one second off ) White

system (mesh and Internet connection) is working properly.

App connects to the master node for doing setup.

device is booting or System function loading

Red lost mesh connection for

slave devices.

No Internet.

Blue

master and slave devices are processing easy setup.

device is waiting for setup. (it means device is in factory default state.)

Orange

poor mesh connection. (it means slave device is far away from master device or other slave nodes.)

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Q3: What is the coverage of Wifi signal ?

A: Single Pack Covers Approx. 1,500 sq. ft. (about 140m2_); 2-Pack Covers Approx. 3000 sq. ft

Q4: How many mesh routers can be connected in the same network ?

A: Mesh device in the same network recommended total number not more than 12 (Including possible future new products m esh cam & mesh plug all together) # In fact if the user network is stable, then you can add more

Q5: If more Slave Routers are connected, will the connection speed decrease ?

A: It will. Wifi substantially as long as the signal transmitted through multiple satellites Router, wifi be decay, the current ratio of mesh network technology can be reduced attenuation, but the attenuation depends on how the user's own network source, placed between Router Locations ( distances, obstacles, etc. ) are also related to the transmission route selected by the network packet in the moment. Of course, there are many other factors or user-defined modes.

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Use operational issues

Q1: How do you get the router to start setting

If you have more than one router, please select one as the master router, plug in the power and network cable to the WAN port, and then download the MESSHU Router APP. After you finish configuring the host router,you can add other slaves router to the same mesh network.

Slave router only need to connect power (do not need to connect network cable)

When setting for the first time, place all RT500 (including Master & Slave) within 3m from the mobile phone. After setting the pairings, place the RT500 in a place where you need to, and place the distance away from other routers. Within 10m, and it is recommended to restart all RT500 (master + slave) after place, wait about 10 minutes, wait for the system to start and optimize the network

(Download MESSHU APP to set up Mesh Router, Search for "Fujitsu MESSHU Router" on APP store or Google Play.)

Open the APP, select the "Wizard" at the bottom and set it according to the APP instructions For more details, please refer to the last Supplemental instruction: MESSHU Router Setting Procedure

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Q2: How to select the position of the Slave Router ? How does the connection

signal relate to the placement position ?

A: One RT500 supports approximately 1500 square feet of space. If there is more obstruction or signal interference in the home, the support space will be reduced.

If the RT500 is placed, the RT500 white light is on, indicating that the placement distance is moderate and the connection is successful.

If orange or red lights appear on the RT500, it indicates that the connection is unstable. Please try to relocate the RT500 to a different place or close to another RT500. Try not to place it in a more closed space.

Each RT500 is best placed within a distance of 10m, and the smaller the distance between straight lines is better. Because the walls will weaken the WiFi signal, the material of the building will also affect the efficiency of wireless signal transmission. If there are many other WiFi signals or wireless devices (such as a wireless phone in the house) around the house, different signals interfere with each other, which affects the WiFi signal transmission

performance and speed.

Please turn off other WiFi devices you don't need (such as wireless sharer and WiFi extender) as much as possible to ensure that the RT500 can use the best WiFi power

It is recommended to re-start all RT500 (master + slave) after placing a new location, wait for about 10 minutes for the system to restart and optimize the network, and then check the signal and try network again

Mesh network can provide better WiFi coverage for using three or more RT500, such as in a high-rise house or a larger area, and can increase WiFi coverage by adding RT500

Q3: What should I do if the Bluetooth of the mobile phone APP fails to search

for the Router ?

A: Please turn off the Bluetooth of your mobile phone and turn it back on again, and keep it within 3 meters from the Router.

If the Router is connected to the power supply for more than one hour, remove the power and restart it again.

# If you are using an Android phone, please turn off "Power Save" and turn on "GPS Location"

Q4: How to configure MESSHU Router for PPPoE network ?

A: During the first installation, it will show that no network can be detected, and then prompt to manually set the ID & Password

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Q5: Can't log in to APP ( show login failed )

A: Please confirm that you have connected to the MESSHU wifi network, close and open the APP again, and confirm whether there are other people logging in to the MESSHU APP.

Since only one person can log in at the same time in the MESSHU APP, there may be others who are logging in or forget to log out after using it.

Please wait 10 minutes for timeout before logging in

# "MESSHU Drive" APP can allow up to 10 people to log in at the same time

Q6: How to log in to the web management interface ?

A: Please log in to MESSHU App → Click menu in the upper left corner → Select

“Advanced” → Open Web Login Screen → user name and password same as MESSHU App

Q7: How to use remote login APP

A: Please enter the user name and password in the MESSHU APP login screen, select "Remote", and enter Unique ID (UID) (7 digits in total) on the device's sticker label at the bottom of your Master MESSHU Router

Q8: Is there a Chinese version of APP/Web ?

A: In APP, you can select Traditional Chinese/English in "Settings → Language". Web only in English

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Q9: What can I do if I can't connect to Wifi ?

A: Please turn off the Wifi function of mobile device and reopen it

# Make sure that the mobile device if it supports countries in the RT500 set of frequency bands using wifi Examples of practical experience:

- - Taiwan NCC announced in January 2015, "Opening 5GBand1: 5150~5250MHz Band Application"

http://ee.bureauveritas.com.tw/tw/news.php?KindID=2&ID=240

- Therefore, products before 2015 are only available in 5G Band2, 3, 4 and do not support band1. - At present, the frequency bands used by the 5G & 2.4G of the RT500 are all auto channels. After

the RT500 is turned on, it detects the usage environment and automatically finds a suitable channel. So if the mobile device before 2015 is using wifi, if the 5G band 1 selected, it cannot be connected and there is always a connection error.

- Solution:

- You can use 5G wifi Band4 channel in APP or Web (band 2, 3 is DFS, EMR3000 and RT500 are not supported), as follows

➢ Log in to APP

➢ Press Wi-Fi icon in the upper left corner ➢ WiFi Setting

➢ Advanced settings

➢ 5GHz” Channel Selection”

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Q10: Wifi Settings

Wifi setting restrictions

➢ for both SSID username and Password

 You can only input English, numbers, symbols, can not enter Chinese  Up to 12 characters

➢ Wifi encryption supports WPA2/AES and Open ONLY.

User device list

Only online client(s) are shown in the User device list. Offline client(s) and Mesh Camera are not shown.

Does the Wifi signal have no choice of 2.4G or 5G?

A: Band Steering Technology: Under a single SSID, dual-band networks of 2.4GHz and 5GHz can be provided at the same time. The wireless router or access point will automatically detect the status of the device and its connection signal quality, and automatically switch the band signals.

If the user still wants to manually set the 2.4G or 5G network band, it can be set in the web management interface.

APP -> upper left corner menu -> advanced settings -> login web -> Wi-Fi -> Wi-Fi Settings After setting, press Save & Apply

Q11: What if my Router seems to have a problem?

A: When you suspect a problem with your Router, first unplug the power for 30 seconds and then plug it back in. This will restart the Router and fix most problems.

Q12: I can connect to Router Wifi but I can't access the Internet

A: If you can connect to Router Wifi, the Router is already running. Please check if the signal status and network cable are firmly inserted into the WAN port behind the Router. Then restart the Router.

Q13: Change / Forget Wifi Password

A: Login to APP

➢ Press Wi-Fi icon in the upper left corner ➢ WiFi Setting

➢ Re-enter the Wi-Fi name & password ➢ Press below to save

Q14: Change my APP login password

A:

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➢ Menu in the upper left corner ➢ Settings

➢ Login

➢ Enter the current password & new password ➢ Press below to save

Q15: Forgot your password for APP/Web Login

A: If you forget the APP/Web Login password, you must reset default the Master Router and setup again. Please write down the password and paste it on the router to prevent it from being forgotten.

Q16: How to Reset defualt

A:

- Hardware reset: Connect the router to power and wait until the white light flashes. When it turns white light, use a slender object to press the button in the small round hole on the top side of the router for 10 seconds. Flashing red light, please wait about 3 minutes to turn into a blue light, you can start using APP settings

- Software reset: Log in to the APP → Press "menu (three-line pattern)" in the upper left corner of the APP → Select "Device" → Select the device to be Reset → Press the "Setting (screw pattern)" in the right → Press Below "Factory Reset"

Q17: After Reset defualt Master Router, is the Slave Router also need to re-pair

with the Reset Master Router?

A: No need. After the Master Router is set to complete (white light is turned on) after the reset, the previously set slave router is unplugged and then turned on, and it can automatically connect back to the Master router's mesh network and automatically pair.

(The red light may flash for several minutes before the connection is restored after the power is turned on.)

Q18: After the setting is completed , the new settings in APP/Web do not take

effect ?

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Q19: Is it possible to set the internet / break time ?

A: You can set up rules for individual devices on the Internet, customize break schedules, set schedules for the week, or immediately suspend certain users to access the Internet. You can set the length of time.

Use MESSHU App> Clients> Select Client> Enable " Internet Rules"> Set Instant Break

Sessions 戓 “Custom Rule” for Weekly Schedule (Custom Weekly Schedule Can Only Be Set Once)> Save

There is no cutoff rules in WebPage, the function is only put on APP

Q20: Is it possible to block some websites? ( such as pornography, gambling

sites, etc. )

A: Temporarily no blocking website function

Most of the other routers generally only provide websites that block http, and https cannot block them.

Q21: FW version

If the FW versions of different routers on the same Mesh network are different, the connection pairing problem will occur?

A: No, New FW compatible with previous FW version

How do I know if it is the latest FW version? If not, how do I update it?

A: The APP has a function for confirm version and manual update immediately. You can confirm whether the FW version is up-to-date (if not update immediately) in MESSHU Router APP's "menu → Settings → Firmware Upgrade" and select the function of Enable/Disable FW Auto update (default is Enable).

Q22: Why is the connection speed test in the MESSHU APP different from

speed test results of other software?

A: The Internet speed test result of MESSHU app shows WAN speed capacity with wired connection test. The other speed test app's test result shows mobile device wireless connection speed, but it might be impacted by some causes such as wireless interference, mobile device is far away from router, 2.4G/5G connection of mobile device, or poor speed test server.

According to customer's test result, you might ask him to check above items or provide us detailed test information, e.g., the model name of his mobile device and the distance between phone and router.

Q23: Backup / Restore FW Settings

We did backup all functions’ configuration for master device (slave device(s) settings are not included), and have a mechanism to automatically synchronize from master device to all slave devices.

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Q24: DDNS setting

# Please upgrade the FW version after 1.0.3

A: RT500 provided a DDNS domain for remote access feature DDNS service currently supports 3 free service providers: - duckdns.org

- Dynu.com - no-ip.com

The user can go to the above three DDNS service providers to apply for the domain. After entering the relevant settings in the “Tool box”→“DDNS” in the web management interface, press “Save & apply”.

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Q25: Setting RT500 File Access and Sharing Function (SAMBA)

RT500 File sharing function (SAMBA) Setting

You can share file via RT500 USB port in your mesh network anywhere 1. Plug in the USB device to your RT500

2. Login the router in MESSHU App 3. Press「Advanced」 in main menu

4. Login the Web adminpage, user name and password same as MESSHU App

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6. Notes the Mesh router IP Address you pluged USB device (e.g. 192.168.0.185) 7. Enable the Status of this Mesh router

8. Press Save & Apply

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How to use

10. Open file brownser from your PC (Windows)

11. Enter the noted IP address in address bar as below format \\your IP address

e.g. \\192.168.0.185

12. There will have a sda1 folder for your USB device

13. Double click the folder to login in, Username and Password same as MESSHU App 14. You can access your shared file now

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MESSHU Drive APP

Q1: Can't use the MESSHU Drive function ?

A: Please confirm that the version of Router FW is 1.0.3. See FW Version Please close and open again APP & Network

Q2: Can multiple people sign in to the same account at the same time ?

A: Yes, MESSHU Drive APP can allow up to 10 people to log in at the same time

Q3: How to log in remotely

A: Please enter the user name and password in the MESSHU Drive APP login screen, select "Remote Login", enter UID or DDNS and press Login.

# Exclusive Unique ID (UID) (a total of 7-digit) can be found on the sticker label at the bottom of your Master MESSHU Router

# DDNS must be set in the Web before you can use DDNS Domain to log in. The setting method can refer to the DDNS setting.

Q4: Is there a file search function ?

A: Yes, only iOS Album is currently unavailable

Q5: Can I use SAMBA to modify cloud space files ?

A: After inserting USB storage into the USB port below the RT500,

1. It can be used as a shared file by SAMBA.，Please refer Setting RT500 File Access and Sharing Function (SAMBA)

2. It can also be used as MESSHU Cloud's MESSHU Cloud storage and backup data However, if you choose to use one, do not use both at the same time. This will cause data confusion.

The following are errors caused：

Users use MESSHU Drive to upload mobile photos to MESSHU Cloud, but use SAMBA to delete photos. Then the MESSHU Drive APP will still see the names of these photos in

MESSHU Cloud, but they cannot be previewed or opened at all (because Actually it has been deleted)

Reason: The MESSHU Drive APP will automatically create two hidden Folders in the USB

(.Fujitsu & .Fujitsu_config). There will be a list of all stored & changed files in the MESSHU Drive APP. If we use SAMBA to change files, both Hide the file list in Folder will not follow the update, so there will be files have been deleted, but the APP still see the status of the file list.

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Solution: Use SAMBA to delete the two folders of .Fujitsu and .Fujitsu_config in the USB,

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Q6: What is the difference between the Drive Mobile ( offline mode ) and

Personal Cloud ( online mode ) and how does it differ ?

A:

Drive Mobile(offline) Personal Cloud(online) Data exist? Mobile phone USB storage insert router

Need internet? No need Need

What different? 1. Home screen

2. Category folder (The top toolbar color is different)

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Supplemental instruction

MESSHU Router Setting Procedure

step screen description

1.

Search for "Fujitsu MESSHU Router" in the App store or Google Play and open it after

downloading.

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3.

Please confirm the contents of the product box

If you have multiple routers to set, select one as the master router. After setting the master router, add other slave routers.

4.

Please connect one end of the network cable to

the home network signal source (internet provider modem or cable modem), and the other end to the WAN port (blue port) of the Fujitsu MESSHU Router that you want to be Master Router. .

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5.

Please connect the Fujitsu MESSHU Router to

the power supply, then click Next.

6.

Please turn on the Bluetooth of the mobile

phone and confirm that the Router LED is blinking blue and wait for a period of time for the APP to search for the Router.

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6.1.

If the phone hasn’t turned on the Bluetooth, a

message will pop up asking if you want to turn it on, select “Yes”

6.2.

If there is a router connection failure, it means

that the APP does not find any router that can be paired. Please confirm whether the Router LED is flashing blue or not. Or refer here

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7.

The screen will jump to this page when

searching for Router. Please continue to wait.

8.

After the search is completed, all routers

available in the range will be displayed. Check the Bluetooth ID of the label sticker under the Router to confirm which one is the router you want to set to Mater, and then tap it.

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9.

After selecting the Router to be set, a successful pairing screen will appear. Press []to start setting.

10.

Please select the place where the Router is

placed, or select the custom name below. This will be the name of the router you see in the app in the future.

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11.

Please select your country and click next []

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12.1

If your network is not automatically connected

to the Internet, for example PPPoE requires an account password to connect to the network, the following screen appears. Please select [Manual Settings]

12.2

At the top you can select your network type

(see the next picture), select the network type and enter the user name & password, click Next []

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12.3

Here you can choose your network type is

PPPoE or static IP or dynamic IP.

- Dynamic IP: Automatic connection, such as if you connect the RT500 to the LAN port of any Router, or some modems that have been

automatically connected. Normally, the previous automatic connection step should be direct available.

- PPPoE: If your Internet provider provides user name and password to allow you to dial up to access the Internet, select PPPoE.

- Static IP: If your network environment needs to input your own WAN IP, Mask, Default gateway, DNS and other data.

12.4

Above can choose your network type (see next

picture)

- Static IP: If your network environment needs to input your own WAN IP, Mask, Default gateway, DNS and other data.

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12.5

Above can choose your network type (see next

picture)

- Dynamic IP: Automatic connection, such as if you connect the RT500 to the LAN port of any Router, or some modems that have been

automatically connected. Normally, the previous automatic connection step should be direct available.

Press Next[]

13.

After the detection is completed, press Next

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14.

Please enter the account password of the

MESSHU APP management Router. Input is completed and click Next []。

** Account password Do not enter blank characters and special symbols

15.

Enter the WiFi name and password you want to

use. After you have finished entering, click Next []。

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16.

Finally, confirm that the information you set is correct. If there is no problem, press the Next [  ]。

17.

Wait for the Router to be set up (may take a few minutes).

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18.

See this screen represents that the Master

Router has been set up.

Below you can choose to install other routers (add other Slave Routers to the network) or use the wifi network now (start using APP to

manage the Router).

19.

Whether you want to choose to install other

routers (add other Slave Routers to the

network) or experience them immediately (start using APP to manage the Router), you should first connect to the Wifi you set.

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20.

Connect to the Wifi and enter the password,

then press [Connect].

If you choose to install other routers (add other Slave Routers to the network), go to step 21. ** If you choose to experience it now (start using APP to manage the Router) go to step 29.

21. installation

other

Mesh

Decive

Please confirm other slave device items you want to add.

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22.

Connect the slave router to the power supply

and wait for the Router LED to start flashing blue.

**If the Router is connected to power for more than one hour, remove the power and

reconnect it.

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24.

Wait for the APP to find the Router.

25.

Select the Router you want to install and click [Next].

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26.

Start setting.

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28.

If there are other Slave routers to be added to the network after completion, select to install other Mesh devices and go back to step 21.

29.

After all Routers have been set up, they can log in to the APP manage and check the status.

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30.

After logging in to the APP, you can see the

current status of the Router.

Click the Menu in the upper left corner to see more options.

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32.

To add/delete/modify Router again, please set

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MESSHU Drive Instructions

step 圖示說明

1.

Search for "MESSHU Drive" in the App store or Google Play and open it after downloading. MESSHU Drive is divided into mobile phone mode and cloud mode.

2.

The home screen of the APP is the home page

of the mobile mode, where all the files can be seen and divided into four categories: file, video, album, and music.

To use Cloud Mode, please click "MESSHU Drive

Personal Cloud " in the lower right corner

#The ○i _{in the upper right corner has a simple} APP introduction

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3. Cloud

mode

Login

screen

Cloud mode login screen:

The account password is the same as MESSHU Router.

- If the Internet connection is under MESSHU Wifi, enter the account password to log in. - If the Internet connection is under the connection of other Wifi or mobile network such as 3G/4G, please click remote login and enter UID or DDNS (choose one)

After entering, press [Login]

Unique ID (UID) (a total of 7-digit ) can be found on the sticker label at the bottom of your Master MESSHU Router

# DDNS must be set in the Web before you can use DDNS Domain to log in. The setting method can refer to theDDNS setting

4. Cloud

mode

Main

screen

After logging in to the cloud mode, the main screen looks like

- Above: Show "Personal Cloud"

- Bottom right: The displayed text indicates the name of the router currently connected to. - Left arrow <: Back to mobile mode

- The middle file area: you can see all the files, and you can also browse the files in four

categories: Document, video, album, and music.

(Please see step 5~9)

- There are two icons on the upper right: the pattern of the RT500 Router & drive. (Please see step 13~14)

- Right below page menu: There are three pages to switch: Setting, Personal Storage, About.

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5. Cloud

mode

File Area:

All

Main Screen: All

Can see the presence of cloud (USB) space, all types of files

Top right ：File sorting Top left ：trash

Top left ：Download file to phone Top left ：search files

6. Cloud

mode

File Area:

Document

Main screen: Document

Can see files in the cloud (USB) space that belong to the file category

Top right corner ：Refresh Top right ：File sorting Top left ：trash

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7. Cloud

mode

File Area:

Video

Main screen: Video

Can see files in the cloud (USB) space that belong to the Video category

8. Cloud

mode

File Area:

Music

Main screen: Music

Can see files in the cloud (USB) space that belong to the Music category

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9 Cloud

mode

File Area:

Album

Main screen: Album

Can see files in the cloud (USB) space that belong to the Album category

Top right ：You can sync your phone photos to USB space

10. Cloud

mode

Setting

Below the main screen: Setting

You can see the basic information of the current RT500 Router

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10.1 Cloud

mode

Setting→

Advanced

Settings

Under the main screen: Setting → Advanced Settings

Select Language & Enable/Disable Auto Album Backup

11. Cloud

mode

About

Below the main screen: About

There are simple instructions and basic FAQs for reference.

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12. Cloud

mode

Main screen top right: RT500 Router icon Select which USB file on the RT500 to read (if you have more than one RT500 on your network)

13. Cloud

mode

Main screen top right: Drive icon

Switchable reading of different sectors in the USB Storage (if the USB has multiple sectors)

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14. Mobile

mode

Main

screen

In the mobile mode, the main screen looks like

- Right above: "MESSHU Drive Mobile " is displayed

- Lower right: Switch to Personal cloud mode. - In the middle of the file:: You can see all the

files. You can also view the files in four categories: Document, video, album, and music. (Please see step 17~21)

- Top right○i ：Introduction to the APP function.

15.1 Mobile

mode

Import file

：

Option 1

Import files to MESSHU Drive APP:

Option 1: Android's mobile phone can go to “File Manager”, find and select files you want to import, select “Share” in the menu in the upper right corner, and then find and select “MESSHU Drive” in the program list.

Option 2: Import photos. You can click on “Share” in the mobile photo album, then “Find and select MESSHU Drive” in the program list. Then select the photos you want to import and press OK or Next.

Other option: Files in various APPs, such as emails, various social softwares, etc. All files can be imported into the MESSHU Drive APP using the “Share” method as long as there are “Share” options.

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15.2 Mobile

mode

Import file

：

Option 1

15.3 Mobile

mode

Import file

：

Option 1

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16.1 Mobile

mode

Import file

：

Option 2

16.2 Mobile

mode

Import file

：

Option 2

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16.3 Mobile

mode

Import file

：

Option 2

17. Mobile

mode

File Area：

All

Main Screen: All

You can see that all types of files have been imported into the MESSHU Drive APP.

Top leftt ：Upload the file to the cloud Top left ：search files

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17.1 Mobile

mode

File Area：

All

→

My

favorites

Main Screen: All

You can see that all types of files have been imported into the MESSHU Drive APP.

My favorites: Users can click on the folder at right side of the file to become a love icon and add the file to my favorites for easy browsing. Just click on "My Favorites" at the bottom of the screen to show all your favorite files.

18. Mobile

mode

File Area：

Document

Main Screen: Document

You can see that document types of files have been imported into the MESSHU Drive APP.

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19. Mobile

mode

File Area：

Video

Main Screen: Video

You can see that Video types of files have been imported into the MESSHU Drive APP.

Below ：My favorites

20. Mobile

mode

File Area：

Music

Main Screen: Music

You can see that Music types of files have been imported into the MESSHU Drive APP.

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21. Mobile

mode

File Area：

Album

Main Screen: Album

You can see the files that have been imported into the MESSHU Drive APP and belong to the picture category.

Top right corner ：Import mobile phone photos into MESSHU Drive APP

Top left ：trash

Top left ：Upload the file to the cloud Top left ：search files