Prices in a Private Enterprise System
Independent Practice Assignment Sheet
Customer Service GAP Assignment #1: A customer service gap is the difference
between customers’ expectations of a service and the actual service they
receive. Recall the last time they purchased a service. Did the performance meet
your expectations? Was the price charged directly related to the quality of service
provided? What improvements could the business implement to improve the
service? Prepare a PowerPoint presentation to explain the experience and
suggestions for improvements.
Ethics and Pricing Assignment #2: Ticket scalping is prohibited in many states, yet
individuals scalp tickets to attend highly demanded events. Conduct research to
determine the meaning of ticket scalping and then research the policy of ticket
scalping for a chosen state. Prepare a one-page report about ticket scalping, free
market economy, and supply and demand.
Price Line Assignment #3: Select a product or service that has two to three price
lines. Create a table with one column for the name of he product or service and
one column for each price line. In each price line column, list the features that
correspond to the price. Prepare a poster that reflects your findings.
PRICE ELASTICITY
Prices in a Private Enterprise System
Customer Service Gap PowerPoint Assignment #1 Rubric
Student Name: _____________________________________________________
CATEGORY
20
15
10
5 or less
Content
Covers topic in-depth with details and examples. Subject knowledge is excellent.Includes essential knowledge about the topic. Subject knowledge appears to be good.
Includes essential information about the topic but there are 1-2 factual errors.
Content is minimal OR there are several factual errors.
Organization
Content is well organized using headings or bulleted lists to group related material.Uses headings or bulleted lists to organize, but the overall organization of topics appears flawed.
Content is logically organized for the most part.
There was no clear or logical
organizational structure, just lots of facts.
Attractiveness
Makes excellent use of font, color, graphics, effects, etc. to enhance the presentation.Makes good use of font, color, graphics, effects, etc. to enhance to presentation.
Makes use of font, color, graphics, effects, etc. but occasionally these detract from the presentation content.
Use of font, color, graphics, effects etc. but these often distract from the presentation content.
Originality
Product shows a large amount of original thought. Ideas are creative and inventive.Product shows some original thought. Work shows new ideas and insights.
Uses other people's ideas (giving them credit), but there is little evidence of original thinking.
Uses other people's ideas, but does not give them credit.
Presentation
Well-rehearsed with smooth delivery that holds audience attention.Rehearsed with fairly smooth delivery that holds audience attention most of the time.
Delivery not smooth, but able to maintain interest of the audience most of the time.
Delivery not smooth and audience attention often lost
Prices in a Private Enterprise System
Ethics and Pricing Assignment #2 Rubric
Student Name: _____________________________________________________
CATEGORY
20
15
10
5 or less
Organization
Information is very organized with well-constructed paragraphs and subheadings.Information is organized with well-constructed paragraphs.
Information is organized, but paragraphs are not well-constructed.
The information appears to be disorganized. 8)
Quality of
Information
Information clearly relates to the main topic. It includes several supporting details and/or examples.
Information clearly relates to the main topic. It provides 1-2 supporting details and/or examples.
Information clearly relates to the main topic. No details and/or examples are given.
Information has little or nothing to do with the main topic.
Amount of
Information
All topics are addressed and all questions answered with at least 2 sentences about each.
All topics are addressed and most questions answered with at least 2 sentences about each.
All topics are addressed, and most questions answered with 1 sentence about each.
One or more topics were not addressed.
Sources
All sources (information and graphics) are accurately documented in the desired format.All sources (information and graphics) are accurately
documented, but a few are not in the desired format.
All sources (information and graphics) are accurately documented, but many are not in the desired format.
Some sources are not accurately documented.
Diagrams &
Illustrations
Diagrams and illustrations are neat, accurate and add to the reader's
understanding of the topic.
Diagrams and illustrations are accurate and add to the reader's
understanding of the topic.
Diagrams and illustrations are neat and accurate and sometimes add to the reader's
understanding of the topic.
Diagrams and illustrations are not accurate OR do not add to the reader's understanding of the topic.
Prices in a Private Enterprise System
Price Line Poster Assignment#3
Rubric
Student Name: _____________________________________________________
CATEGORY
20
15
10
5 or less
Required
Elements
The poster includes all required elements as well as additional information.
All required elements are included on the poster.
All but 1 of the required elements are included on the poster.
Several required elements were missing.
Content -
Accuracy
At least 7 accurate facts are displayed on the poster.
5-6 accurate facts are displayed on the poster.
3-4 accurate facts are displayed on the poster.
Less than 3 accurate facts are displayed on the poster.
Attractiveness
The poster is exceptionally attractive in terms of design, layout, and neatness.The poster is attractive in terms of design, layout and neatness.
The poster is acceptably attractive though it may be a bit messy.
The poster is distractingly messy or very poorly designed. It is not attractive.
Knowledge
Gained
Student can
accurately answer all questions related to facts in the poster and processes used to create the poster.
Student can accurately answer most questions related to facts in the poster and
processes used to create the poster.
Student can accurately answer about 75% of questions related to facts in the poster and processes used to create the poster.
Student appears to have insufficient knowledge about the facts or processes used in the poster.
Graphics -Clarity
Graphics are all in focus and the content easily viewed and identified from 6 ft. away.Most graphics are in focus and the content easily viewed and identified from 6 ft. away.
Most graphics are in focus and the content is easily viewed and identified from 4 ft. away.
Many graphics are not clear or are too small.
PRICE ELASTICITY Rubric
Student Name: _____________________________________________________
CATEGORY
20
15
10
5 or less
Neatness and
Attractiveness
Exceptionally well designed, neat, and attractive. Colors that go well together are used to make the graph more readable. A ruler and graph paper (or graphing computer program) are used.
Neat and relatively attractive. A ruler and graph paper (or graphing computer program) are used to make the graph more readable.
Lines are neatly drawn but the graph appears quite plain.
Appears messy and "thrown together" in a hurry. Lines are visibly crooked.
Type of Graph
Chosen
Graph fits the data well and makes it easy to interpret.
Graph is adequate and does not distort the data, but interpretation of the data is somewhat difficult.
Graph distorts the data somewhat and interpretation of the data is somewhat difficult.
Graph seriously distorts the data making interpretation almost impossible.
Accuracy of
Information
Information displayed very accurately.
Information is within a few percentage points of accuracy.
Some information is accurate while other information is confusing.
Information displayed in a confusing manner.
Presentation
Neat vivid presentation.Colorful presentation that stays on target 90% of the time.
Colorful presentation that does not highlight all necessary details.
Confusing presentation.
Overall Effort
Extra effort was evident.Basic amount of effort used.
Effort seemed to be lacking.
Project seemed to be a last-minute effort
