HP Omen 15 c05819688

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OMEN by HP 15

OMEN by HP 15 Notebook PC (model

Notebook PC (model

numbers 15-ce000 through 15-ce099)

Maintenance and Service Guide

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L.P.

Bluetooth is a trademark owned by its Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. proprietor and used by HP Inc. under license. NVIDIA is a

NVIDIA is a are trademark and/or registeredare trademark and/or registered trademark of NVIDIA Corporation in the U.S. trademark of NVIDIA Corporation in the U.S. and other countries. Intel and Core are and other countries. Intel and Core are trademarks of Intel Corporation in the U.S. and trademarks of Intel Corporation in the U.S. and other countries. Windows is either a other countries. Windows is either a registeredregistered trademark or trademark of Microsoft trademark or trademark of Microsoft Corporation in the United States and/or other Corporation in the United States and/or other countries.

countries.

The information contained herein is subject to The information contained herein is subject to change without notice. The only warranties for change without notice. The only warranties for HP products and services are set forth in the HP products and services are set forth in the express warranty

express warranty statements accompanyingstatements accompanying such products and services. Nothing herein such products and services. Nothing herein should be construed as constituting an should be construed as constituting an additional warranty. HP shall not be liable for additional warranty. HP shall not be liable for technical or editorial errors or

technical or editorial errors or omissionsomissions contained herein.

contained herein.

Second Edition: October 2017 Second Edition: October 2017

First Edition: May 2017 First Edition: May 2017

Document Part Number: Document Part Number: 931980-002931980-002

Product notice Product notice

This user guide describes features that are This user guide describes features that are common to most models. Some

common to most models. Some features mayfeatures may not be available on your computer. not be available on your computer.

Not all features are available in all Not all features are available in all editions ofeditions of Windows. This computer may require upgraded Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or separately purchased hardware, drivers and/or software to take full advantage of and/or software to take full advantage of Windows functionality

Windows functionality. Go . Go toto

http://www.microsoft.com http://www.microsoft.com for details. for details.

In accordance with Microsoft’s support policy, In accordance with Microsoft’s support policy, HP does not support the Windows 8 or HP does not support the Windows 8 or Windows 7 operating system on this product Windows 7 operating system on this product oror provide any Windows 8 or Windows 7 provide any Windows 8 or Windows 7 driversdrivers on

onhttp://support.hp.comhttp://support.hp.com..

Software terms Software terms

By installing, copying, downloading, or By installing, copying, downloading, or otherwise using any software product otherwise using any software product preinstalled on this computer, you agree to be preinstalled on this computer, you agree to be bound by the terms of the HP End User License bound by the terms of the HP End User License Agreement (EULA). If you do

Agreement (EULA). If you do not accept thesenot accept these license terms, your sole remedy is to return the license terms, your sole remedy is to return the entire unused product

entire unused product (hardware and software)(hardware and software) within 14 days for a full refund subject to the within 14 days for a full refund subject to the refund policy of

refund policy of your selleryour seller..

For any further information or to request a full For any further information or to request a full refund of the price of

refund of the price of the computer, pleasethe computer, please contact your seller.

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Important Notice about Customer Self-Repair Parts

CAUTION:

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by anYour computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in

parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures forChapter 6, "Removal and replacement procedures for authorized service provider parts," can damage

authorized service provider parts," can damage the computer or void the computer or void your warrantyyour warranty..

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Safety warning notice

WARNING!

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place theTo reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use

device directly on your lap or obstruct the device air vents. Use the device only on a hard,the device only on a hard,atat surface. Do not surface. Do not allow another hard surfac

allow another hard surface, such as an e, such as an adjoining optional printer, or a soft surface, such as adjoining optional printer, or a soft surface, such as pillows or rugs orpillows or rugs or clothing, to block

clothing, to blockairow.airow. Also, do not Also, do not allow the AC adapter to contact the skin or a allow the AC adapter to contact the skin or a soft surface, such assoft surface, such as pillows or rugs or

pillows or rugs or clothing, during operation. The device clothing, during operation. The device and the AC and the AC adapter comply with the user-accessibladapter comply with the user-accessiblee surface temperature limits

surface temperature limitsdeneddened by by the International Standarthe International Standard for Safety d for Safety of Information Technolof Information Technologyogy Equipment (IEC 60950-1).

Equipment (IEC 60950-1).

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Left side ft side ... ... 66 Display ... Display ... 9... 9 Keyboard area ... Keyboard area ... 10... 10 T TouchPad ouchPad ... 10... 10 Lights ... Lights ... 11... 11 B Button ...utton ... ... 1212 Special keys . Special keys ... ... 1313 Action keys .. Action keys ... ... 1414 Bottom ... Bottom ... 15... 15 Locating syst

Locating system information em information ... ... 1515

3 Illustrated

3 Illustrated parts parts catalog ...catalog ... ... 1616

Co

Computer major components ... 16mputer major components ... 16 Display asse

Display assembly subcomponents ...mbly subcomponents ... .... 2323 Miscellaneou

Miscellaneous parts ... 25s parts ... 25

4 Removal a

4 Removal and replacement procedures preliminary requirements ...nd replacement procedures preliminary requirements ... ... 2727

T

Toools required ...ols required ... ... 2727 Service consi

Service considerations ...derations ... . 2727 Pl

Plastic parts ... 27astic parts ... 27 Cables and co

Cables and connectors nnectors ... ... 2828 Drive handlin

Drive handling ...g ... ... 2828 Grounding guidelines ....

Grounding guidelines ... ... 2929 Electrostatic

Electrostatic discharge damage ... 29discharge damage ... 29 Pa

Packaging and transporting guidelines ... 30ckaging and transporting guidelines ... 30 Workstation guidelines ...

Workstation guidelines ... ... 3030 Equipment guidelines ...

Equipment guidelines ... ... 3131

5 Removal a

5 Removal and replacement procedures for Customer Self-Repair parts ... 32nd replacement procedures for Customer Self-Repair parts ... 32

Co

Component replacement proceduremponent replacement procedures ... s ... 3232 Battery ... 33 Battery ... 33 Hard drive Hard drive ... . 3535 vii vii

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Solid state drive ... 37 Solid state drive ... 37 Memory module ...

Memory module ... ... 3838

6

6 Removal and replacement procedures fRemoval and replacement procedures for authorized service provider parts ...or authorized service provider parts ... ... 3939

Component replacement procedures ... 39 Component replacement procedures ... 39

WLAN module ...

WLAN module ... ... 4040 Speakers ..

Speakers ... . 4242 Memory card reader board ... 44 Memory card reader board ... 44 T

TouchPad ...ouchPad ... ... 4646 Hinge covers ...

Hinge covers ... ... 4848 System support brack

System support brackets ... ets ... 4949 Power connector cable ...

Power connector cable ... ... 5151 Fans Fans ... ... 5252 USB board USB board ... ... 5454 Heat sink .. Heat sink ... 56... 56 Power butt

Power button board ...on board ... ... 5959 System bo

System board ...ard ... ... 6161 Display assembly ... 65 Display assembly ... 65 Keyboard/

Keyboard/top cover ... top cover ... 6767 Display bez

Display bezel ...el ... ... 7070 Display hin

Display hinges ...ges ... ... 7272 Webcam ...

Webcam ... 74... 74 Display pan

Display panel ...el ... ... 7676 Display cab

Display cable and weble and webcam cable ...cam cable ... ... 7979 WLAN ante

WLAN antennas ...nnas ... ... 8181 Back cover

Back cover ... ... 8383

7

7 Using Setup UtiliUsing Setup Utility (BIOS) ...ty (BIOS) ... 84... 84

Starting Setup Utility (

Starting Setup Utility (BIOS) ...BIOS) ... ... 8484 Updating Setup Utility

Updating Setup Utility (BIOS) (BIOS) ... ... 8484 Determinin

Determining the BIOS version ... 84g the BIOS version ... 84 Downloadi

Downloading a BIOS update ... 85ng a BIOS update ... 85

8

8 Using HP PC HardwUsing HP PC Hardware Diagnosare Diagnostics (UEFI) ... 86tics (UEFI) ... 86

Downloading HP PC Ha

Downloading HP PC Hardware Diagnosrdware Diagnostics (UEFI) to a USB device ...tics (UEFI) to a USB device ... ... 8787

9

9 Backing up, restoriBacking up, restoring, and recng, and recovering overing ... ... 8888

Creating recovery med

Creating recovery media and backups ia and backups ... ... 8888 Creating H

Creating HP Recovery media (select products only) ... 88P Recovery media (select products only) ... 88 Using Windows tools ..

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Restor

Restore and recovery ... e and recovery ... 9090 Recovering using HP Recovery Manager ... 90 Recovering using HP Recovery Manager ... 90

What you need to know before you get started ... What you need to know before you get started ... 9090 Using the HP Recovery partition (select products only) ... 91 Using the HP Recovery partition (select products only) ... 91 Using HP Recovery media to recover ... Using HP Recovery media to recover ... 9191 Changing the compute

Changing the computer boot order ...r boot order ... ... 9292 Removing the HP Recovery partition (sele

Removing the HP Recovery partition (select products only) ... ct products only) ... 9292

10

10SpecifcationsSpecifcations ... 93 ... 93

Computer

Computerspecicationsspecications ... ... ... 9393 39.6 cm (15.6-in) display

39.6 cm (15.6-in) displayspecicationsspecications ... ... ... 9494 Hard drive

Hard drivespecicationsspecications ... ... ... 9494

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11 Power coPower cord set rd set requirements ... 96requirements ... 96

Requirements for all countries ... 96 Requirements for all countries ... 96 Requirements for

Requirements forspecicspecic countries and regions ... 97 countries and regions ... 97

12 Recyc 12 Recycling ling ... ... 9999 Index Index ... ... 100100 ix ix

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Product Name

Product Name OMEN by HP 15 Laptop PCOMEN by HP 15 Laptop PC

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Intel® Core i7-7700HQ processor (2.8GHz, turbo up to 3.8GHz, 2400

Intel® Core i7-7700HQ processor (2.8GHz, turbo up to 3.8GHz, 2400 MHz, 6 MB L3 cache)MHz, 6 MB L3 cache)

Intel Core i5-7300HQ processor (2.5 GHz, turbo up to

Intel Core i5-7300HQ processor (2.5 GHz, turbo up to 3.5GHz, 2400 MHz, 6 MB 3.5GHz, 2400 MHz, 6 MB L3 cache)L3 cache) G

Grraapphhiiccss IInntteerrnnaal gl g rraapphhiiccss::

Intel HD Graphics 630 Intel HD Graphics 630 Discrete graphics: Discrete graphics:

NVIDIA N17E-G1 (GeForce GTX 1060) Max-Q with up to 6144 MB of dedicated video memory NVIDIA N17E-G1 (GeForce GTX 1060) Max-Q with up to 6144 MB of dedicated video memory (256 MBx32(256 MBx32 GDDR5 8 Gbps x 6 PCs)

GDDR5 8 Gbps x 6 PCs)

AMD R17M-P1-70 (Radeon RX 550) with up to

AMD R17M-P1-70 (Radeon RX 550) with up to 2048 MB of dedicated video memory 2048 MB of dedicated video memory (128 MBx32 GDDR5(128 MBx32 GDDR5 6Gbps x 4 PCs)

6Gbps x 4 PCs)

Hybrid graphics: Hybrid graphics:

NVIDIA N17P-G1 (GeForc

NVIDIA N17P-G1 (GeForce GTX 1050 Ti) with e GTX 1050 Ti) with up to 4096 MB of up to 4096 MB of dedicated video memory (256 MBx32 GDDR5dedicated video memory (256 MBx32 GDDR5 7Gbps x 4 PCs)

7Gbps x 4 PCs)

NVIDIA N17P-G0 (GeForce GTX 1050) with up e GTX 1050) with up to 4096 MB of dedicated video memorto 4096 MB of dedicated video memor y (256 MBx32 GDDR5y (256 MBx32 GDDR5 7Gbps x 4 PCs)

7Gbps x 4 PCs)

NVIDIA N17P-G0 (GeForce GTX 1050) with up e GTX 1050) with up to 2048 MB of dedicated video memorto 2048 MB of dedicated video memor y (128 MBx32 GDDR5y (128 MBx32 GDDR5 7Gbps x 4 PCs)

7Gbps x 4 PCs)

Panel

Panel 15.6-in (3840x2160) ultra high15.6-in (3840x2160) ultra highdenitiondenition (UHD), white light (UHD), white light emitting diode (WLED), AntiGlare, typicalemitting diode (WLED), AntiGlare, typical brightness: 300 nits,

brightness: 300 nits, slim (3.2-mm), ultra-wide viewing angle (UWVA), electronic slim (3.2-mm), ultra-wide viewing angle (UWVA), electronic data processing (eDP) anddata processing (eDP) and panel self-refresh (PSR)

panel self-refresh (PSR)

15.6-in (3840x2160) UHD, WLED, AntiGlare, typical brightness: 300 nits, slim

15.6-in (3840x2160) UHD, WLED, AntiGlare, typical brightness: 300 nits, slim (3.2-mm), UWVA, eDP and(3.2-mm), UWVA, eDP and Nvidia self-refresh (NVSR), with G-Sync support

Nvidia self-refresh (NVSR), with G-Sync support

15.6-in (1920x1080), high

15.6-in (1920x1080), highdenitiondenition (FHD), WLED, AntiGlare, typical brightness: 300 nits, (FHD), WLED, AntiGlare, typical brightness: 300 nits, slim (3.2-mm),slim (3.2-mm), UWVA, eDP+PSR

UWVA, eDP+PSR

15.6-in (1920x1080), FHD, WLED, AntiGlare, typical brightness: 300 nits, slim

15.6-in (1920x1080), FHD, WLED, AntiGlare, typical brightness: 300 nits, slim (3.2-mm), UWVA, eDP, NVSR,(3.2-mm), UWVA, eDP, NVSR, with G-Sync support

with G-Sync support

15.6-in (1920x1080), FHD, WLED, AntiGlare, typical brightness: 220 nits, slim

15.6-in (1920x1080), FHD, WLED, AntiGlare, typical brightness: 220 nits, slim (3.2-mm), UWVA, eDP, with(3.2-mm), UWVA, eDP, with FreeSync support

FreeSync support

Memory

Memory Support for 16384 GB of DDR4 Support for 16384 GB of DDR4 2400 MHz system memory in 2400 MHz system memory in the followingthe followingcongurations:congurations: 16384 GB (8192 GB × 2) 16384 GB (8192 GB × 2) 12288 GB (8192 GB × 1 + 4096 GB × 1) 12288 GB (8192 GB × 1 + 4096 GB × 1) 8192 GB (8192 GB × 1) 8192 GB (8192 GB × 1) 8192 GB (4096 GB × 2) 8192 GB (4096 GB × 2) 6144 GB (4096 GB × 1 + 2048 GB × 1) 6144 GB (4096 GB × 1 + 2048 GB × 1) 4096 GB (4096 GB × 1) 4096 GB (4096 GB × 1) Ha

Hard rd drdriiveve SuSupppoport rt ffor or tthe he fofolllolowiwing ng ssininglgle e hahard rd ddririve ve anand d sosolilid d sstatate te ddririveconfgurations:veconfgurations:

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2 TB 5400 rpm, 7-mm hybrid drive with 8 GB NAND 2 TB 5400 rpm, 7-mm hybrid drive with 8 GB NAND

1 TB 7200 rpm, 9.5-mm hard drive 1 TB 7200 rpm, 9.5-mm hard drive Support for

Support for the following dual-storagethe following dual-storageconfgurations:confgurations:

2 TB 5400 rpm,

2 TB 5400 rpm, 9.5-mm/7.2-mm hard drive with 256 GB PCIe 9.5-mm/7.2-mm hard drive with 256 GB PCIe NVMe TLC M.2 solid state driveNVMe TLC M.2 solid state drive 1 TB 7200 rpm,

1 TB 7200 rpm, 9.5-mm hard drive with 512 GB 9.5-mm hard drive with 512 GB PCIe NVMe TLC M.2 solid state drivePCIe NVMe TLC M.2 solid state drive

1 TB 7200 rpm,

1 TB 7200 rpm, 9.5-mm hard drive with 256 GB 9.5-mm hard drive with 256 GB PCIe NVMe TLC M.2 solid state drivePCIe NVMe TLC M.2 solid state drive 1 TB 7200 rpm,

1 TB 7200 rpm, 9.5-mm hard drive with 128 GB 9.5-mm hard drive with 128 GB PCIe NVMe TLC M.2 solid state drivePCIe NVMe TLC M.2 solid state drive

Optical drive

Optical drive Support for external 9.5 mm tray load, SATA, DVD+/-RW DL SuperMulti driveSupport for external 9.5 mm tray load, SATA, DVD+/-RW DL SuperMulti drive

Audio and video

Audio and video Support for the Support for the following integrafollowing integrated cameras:ted cameras: HP Wide Vision camera: high

HP Wide Vision camera: highdenition (FHD 1080 by 30 denition (FHD 1080 by 30 frames/sec), infrared (IR),frames/sec), infrared (IR),xedxed (no tilt), with activity (no tilt), with activity light

light

HP Wide Vision camera: high

HP Wide Vision camera: highdenition (HD 720 by denition (HD 720 by 30 frames/sec),30 frames/sec),xedxed (no tilt), with activity light (no tilt), with activity light Support for Windows Hello

Support for Windows Hello

Dual digital microphones with appropriate software -

Dual digital microphones with appropriate software - echo cancellation, noise suppressionecho cancellation, noise suppression Dual speakers

Dual speakers

Bang & Olufsen Audio Bang & Olufsen Audio

Ethernet

Ethernet Gigabit LANGigabit LAN

Wireless

Wireless Realtek RTL882Realtek RTL8822BE 802.11 ac 2BE 802.11 ac 2×2 WiFi + 2×2 WiFi + BT 4.2 Combo BT 4.2 Combo AdapterAdapter

Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + BT 4.2 Combo Adapter Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + BT 4.2 Combo Adapter

Compatible with

Compatible withMiracast-certiedMiracast-certied devices devices

External media cards

External media cards HP Multi-Format Digital Media HP Multi-Format Digital Media Card Reader with Card Reader with push-push technology. Supports SD/SDHC/SDXpush-push technology. Supports SD/SDHC/SDXCC Ports

Ports AC adapter: HP Smart pin plug (4.5-mm barrel)AC adapter: HP Smart pin plug (4.5-mm barrel) Audio: one combo

Audio: one combo audio-out (headphone)/aaudio-out (headphone)/audio-in (microphone) jackudio-in (microphone) jack

HDMI: v2.0 supporting: up to

HDMI: v2.0 supporting: up to 4096×2160 at 60 Hz with HDCP 2.24096×2160 at 60 Hz with HDCP 2.2

Mini DisplayPort Mini DisplayPort RJ-45/Ethernet RJ-45/Ethernet

(3) USB 3.x (1 on left side, 2

(3) USB 3.x (1 on left side, 2 on right side)on right side) (1) USB Type-C (Generation 2, with

(1) USB Type-C (Generation 2, with Thunderbolt) on left side (select models Thunderbolt) on left side (select models only)only)

(1) USB Type-C (Generation 1) on left side (1) USB Type-C (Generation 1) on left side

Keyboard/pointing Keyboard/pointing devices devices

Full size backlit 4-coat paint island-style keyboard with numeric key

Full size backlit 4-coat paint island-style keyboard with numeric key pad in Dragon Red pad in Dragon Red colorcolor

TouchPad: TouchPad:

TouchPad with image sensor TouchPad with image sensor

Multitouch gestures enabled by default Multitouch gestures enabled by default Support for

Support for Modern Touchpad gesturesModern Touchpad gestures

Taps enabled by default Taps enabled by default

Power requirements

Power requirements 200-W Smart AC adapter (using 4.5 mm plug) with localized cable plug support, for 200-W Smart AC adapter (using 4.5 mm plug) with localized cable plug support, for use only on modelsuse only on models equipped with the Nvidia N17E GPU

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150-W Smart AC adapter (using 4.5 mm plug) with localized cable plug support, for

150-W Smart AC adapter (using 4.5 mm plug) with localized cable plug support, for use only on modelsuse only on models equipped with the Nvidia N17P or

equipped with the Nvidia N17P or AMD R17M GPUsAMD R17M GPUs 1 meter power cord

1 meter power cord

4-cell, 70-Wh, 4.55-Ah, Li-ion battery 4-cell, 70-Wh, 4.55-Ah, Li-ion battery

Security

Security Kensington Lock slotKensington Lock slot

TPM 2.0 support TPM 2.0 support

O

Oppeerraattiinng sg sysystteemm PPrreeiinnssttaalllleedd::

Windows 10 Pro Windows 10 Pro Windows 10 Windows 10

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Hard drive Hard drive Solid state drive Solid state drive

Optical drive Optical drive Memory module Memory module AC adapter AC adapter Battery Battery MiniCard Components MiniCard Components

SIM card (for WWAN) SIM card (for WWAN)

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identifcation

Right side

NOTE:

NOTE: Refer to the illustration that most closely matches your computer.Refer to the illustration that most closely matches your computer.

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Coommppoonneenntt DDeessccrriippttiioonn

OOpptiticacal l drdrivive e (s(selelecect t prprododucucts ts ononllyy)) DDepepenendidinng g on on yyouour r ccomomppututer er momoddelel, , rereaads ds aan n opoptiticacal l didisc sc or or rreeadadss and writes to an optical disc.

and writes to an optical disc.

NOTE:

NOTE: For disc compatibility information, typeFor disc compatibility information, typehelp in the in the taskbar search box, select

taskbar search box, selectHelp and SupportHelp and Support, and then type, and then typedisc compatibility in the search box. in the search box.

Op

Optictical dal drivrive ejee eject buct buttotton (sen (seleclect prt produoducts octs onlynly)) RelReleaseases thes the ope optictical dal drivrive dise disc trac trayy..

Drive light

Drive light ● Blinking white: The hard drive or Blinking white: The hard drive or the solid-state drive is beingthe solid-state drive is being

accessed. accessed.

● Amber: HP 3D DriveGuard has temporarily parked the hardAmber: HP 3D DriveGuard has temporarily parked the hard drive.

drive.

M

Meemmoorry y ccaarrd d rreeaaddeerr RReeaadds s ooppttiioonnaal l mmeemmoorry y ccaarrdds s tthhaat t eennaabblle e yyoou u tto o ssttoorree, , mmaannaaggee,, share, or access information.

share, or access information. To insert a card: To insert a card:

1.

1. Hold the card label-side up, with connectors facing theHold the card label-side up, with connectors facing the computer.

computer.

2.

2. Insert the card into the memory Insert the card into the memory card reader, and then press incard reader, and then press in on the card until it is

on the card until it isrmlyrmly seated. seated.

To remove a card: To remove a card:

▲ Press in on the card, and then remove it from the memory cardPress in on the card, and then remove it from the memory card reader.

reader.

U

USSB B 33..x x SSuuppeerrSSppeeeed d ppoorrtts s ((22)) CCoonnnneecct t a a UUSSB B ddeevviiccee, , ssuucch h aas s a a cceelll l pphhoonnee, , ccaammeerraa, , aaccttiivviitty y ttrraacckkeerr,, or smartwatch, and

or smartwatch, and provide high-speed data provide high-speed data transfertransfer..

AC AC adapter adapter and and battery battery lightlight ● White: The AC adapter is connected and the White: The AC adapter is connected and the battery is fullybattery is fully

charged. charged.

● Blinking white: The AC adapter is disconnected and the Blinking white: The AC adapter is disconnected and the batterybattery has reached a low battery level.

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● Amber: The AC adapter is connected and the battery isAmber: The AC adapter is connected and the battery is charging.

charging.

● Of:Of: The battery is not charging. The battery is not charging. P

Poowweer r ccoonnnneeccttoorr CCoonnnneecctts s aan n AAC C aaddaapptteerr..

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Left side

NOTE:

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Seeccuurriitty y ccaabblle e sslloott AttttaA acchhees s aan n ooppttiioonnaal l sseeccuurriitty y ccaabblle e tto o tthhe e ccoommppuutteerr..

NOTE:

NOTE: The security cable is designed to act as a deterrent, but itThe security cable is designed to act as a deterrent, but it may not prevent the computer from being

may not prevent the computer from being mishandled or stolen.mishandled or stolen.

M

Miinni i DDiissppllaayyPPoorrtt CCoonnnneecctts s aan n ooppttiioonnaal l ddiiggiittaal l ddiissppllaay y ddeevviiccee, , ssuucch h aas s a a hhiiggh h--performance monitor or

performance monitor or projectorprojector..

H

HDDMMI I ppoorrtt CCoonnnneecctts s aan n ooppttiioonnaal l vviiddeeo o oor r aauuddiio o ddeevviiccee, , ssuucch h aas s aa high-denitionhigh-denition television, any compatible digital or audio component, or a television, any compatible digital or audio component, or a high-speed

speedHigh-DenitionHigh-Denition Multimedia Interface (HDMI) device. Multimedia Interface (HDMI) device.

R

RJJ--445 5 ((nneettwwoorrkk) ) jjaacckk//ssttaattuus s lliigghhttss CCoonnnneecctts s a a nneettwwoorrk k ccaabbllee..

● White: The network is White: The network is connected.connected.

● Amber: Activity is occurring on the network.Amber: Activity is occurring on the network.

USB 3.x Su

USB 3.x SuperSpeed port with perSpeed port with HP Sleep HP Sleep and Chargand Chargee Connects a Connects a USB device, USB device, provides highprovides high-speed data -speed data transfer, and transfer, and eveneven

when the computer is

when the computer isof,of, charges most products such as charges most products such as a cella cell phone, camera, activity tracker, or smartwatch.

phone, camera, activity tracker, or smartwatch.

US

USB TB Typeype-C -C poport wrt witith Hh HP SP Sleleep aep and Cnd Chahargrgee CoConnnnecects a ts a USUSB dB devevicice the that at hahas a Ts a Typype-e-C cC cononnenectctor, or, prprovovidides es hihigh gh--speed data transfer, and even when the

speed data transfer, and even when the computer iscomputer isof,of, charges charges products such as a cell phone,

products such as a cell phone, camera, activity tracker, orcamera, activity tracker, or smartwatch.

smartwatch.

– or – – or –

Connects a display device that has a USB Type-C connector, Connects a display device that has a USB Type-C connector, providing DisplayPort output.

providing DisplayPort output.

NOTE:

NOTE: Cables and/or adapters (purchased separately) may beCables and/or adapters (purchased separately) may be required.

required.

Audio-out (headphone)/Audio-in (microphone) Audio-out (headphone)/Audio-in (microphone) combo jack

combo jack

Connects optional powered stereo speakers, headphones, earbuds, a Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an

headset, or a television audio cable. Also connects an optionaloptional headset microphone. This jack does not support

headset microphone. This jack does not support optional standaloneoptional standalone microphones.

microphones.

WARNING!

WARNING! To reducTo reduce the risk e the risk of personal injury, adjust the of personal injury, adjust the volumevolume before putting on headphones, earbuds, or a

before putting on headphones, earbuds, or a headset. For additionalheadset. For additional

safety information, refer to the

safety information, refer to theRegulatory, Safety, and Environmental Notices ..

To access this guide: To access this guide:

▲ Select theSelect theStartStart button, select button, selectHP Help and SupportHP Help and Support, and then, and then select

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C

NOTE:

NOTE: When a device is connected to the When a device is connected to the jack, the computerjack, the computer speakers are disabled.

speakers are disabled.

A

Auuddiioo--iin n ((mmiiccrroopphhoonnee) ) jjaacckk CCoonnnneecctts s aan n ooppttiioonnaal l ccoommppuutteer r hheeaaddsseet t mmiiccrroopphhoonnee, , sstteerreeo o aarrrraayy microphone, or monaural microphone.

microphone, or monaural microphone.

NOTE:

NOTE: The audio-in (microphone) jack does not support The audio-in (microphone) jack does not support optionaloptional combo devices, such as a headset.

combo devices, such as a headset.

NOTE:

NOTE: When devices are connected to the audio-out (headphone)/When devices are connected to the audio-out (headphone)/ Audio-in (microphone) combo jack and the audio-in (microphone) Audio-in (microphone) combo jack and the audio-in (microphone) jack at the same time, the audio-in jack h

jack at the same time, the audio-in jack has higher priority.as higher priority.

M

Meemmoorry y ccaarrd d rreeaaddeerr ReReaadds s ooppttiioonnaal l mmeemmoorry y ccaarrdds s tthhaat t eennaabblle e yyoou u tto o ssttoorree, , mmaannaaggee,, share, or access information.

share, or access information. To insert a card: To insert a card:

1.

computer.

2.

2. Insert the card into the memory card reader, and then press inInsert the card into the memory card reader, and then press in on the card until it is

on the card until it isrmlyrmly seated. seated.

reader.

NOTE:

C

S

Seeccuurriitty y ccaabblle e sslloott AttttaA acchhees s aan n ooppttiioonnaal l sseeccuurriitty y ccaabblle e tto o tthhe e ccoommppuutteerr..

NOTE:

NOTE: The security cable is designed to act as a deterrent, but itThe security cable is designed to act as a deterrent, but it may not prevent the computer from

may not prevent the computer from being mishandled or stolen.being mishandled or stolen.

M

Miinni i DDiissppllaayyPPoorrtt CCoonnnneecctts s aan n ooppttiioonnaal l ddiiggiittaal l ddiissppllaay y ddeevviiccee, , ssuucch h aas s a a hhiiggh h--performance monitor or

performance monitor or projectorprojector..

H

HDDMMI I ppoorrtt CCoonnnneecctts s aan n ooppttiioonnaal l vviiddeeo o oor r aauuddiio o ddeevviiccee, , ssuucch h aas s aa high-denitionhigh-denition television, any compatible digital or audio component, or a television, any compatible digital or audio component, or a high-speed

speedHigh-DenitionHigh-Denition Multimedia Interface (HDMI) device. Multimedia Interface (HDMI) device.

R

RJJ--445 5 ((nneettwwoorrkk) ) jjaacckk//ssttaattuus s lliigghhttss CCoonnnneecctts s a a nneettwwoorrk k ccaabbllee..

● White: The network is connected.White: The network is connected. ● Amber: Activity is occurring on the network.Amber: Activity is occurring on the network.

L

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C

USB 3.x SuperSpeed port

USB 3.x SuperSpeed port with HP Sleep and Chargewith HP Sleep and Charge (2)

(2)

Connects a USB device, provides high-speed data transfer, and even Connects a USB device, provides high-speed data transfer, and even when the computer is

when the computer isof,of, charges most products such as charges most products such as a cella cell phone, camera, activity tracker, or smartwatch.

phone, camera, activity tracker, or smartwatch.

USB Type-C power connector and Thunderbolt port USB Type-C power connector and Thunderbolt port with HP Sleep and Charge

with HP Sleep and Charge

Connects an AC adapter that has a USB Type-C connector, supplying Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if

power to the computer and, if needed, charging the computerneeded, charging the computer battery.

battery. – and – – and –

Connects and charges most USB devices that have a Type-C Connects and charges most USB devices that have a Type-C connector, such as a cell phone,

connector, such as a cell phone, camera, activity tracker, orcamera, activity tracker, or smartwatch, and

smartwatch, and provides high-speed data provides high-speed data transfertransfer..

NOTE:

NOTE: Cables and/or adapters (purchased separately) may beCables and/or adapters (purchased separately) may be required.

required. – and – – and –

Connects a display device that has a USB Type-C connector, Connects a display device that has a USB Type-C connector, providing DisplayPort output.

providing DisplayPort output.

NOTE:

NOTE: Your computer may also support a Thunderbolt dockingYour computer may also support a Thunderbolt docking station.

station.

Audio-out (headphone)/Audio-in (microphone) Audio-out (headphone)/Audio-in (microphone) combo jack

combo jack

Connects optional powered stereo speakers, headphones, earbuds, a Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an

headset, or a television audio cable. Also connects an optionaloptional headset microphone. This jack does not support

headset microphone. This jack does not support optional standaloneoptional standalone microphones.

microphones.

WARNING!

WARNING! To reducTo reduce the risk e the risk of personal injury, adjust the of personal injury, adjust the volumevolume before putting on headphones, earbuds, or a

before putting on headphones, earbuds, or a headset. For additionalheadset. For additional safety information, refer to the

safety information, refer to theRegulatory, Safety, and Environmental Notices ..

▲ Select theSelect theStartStart button, select button, selectHP Help and SupportHP Help and Support, and then, and then select

selectHP DocumentationHP Documentation..

NOTE:

NOTE: When a device is connected to the jack, the computerWhen a device is connected to the jack, the computer speakers are disabled.

speakers are disabled.

A

Auuddiioo--iin n ((mmiiccrroopphhoonnee) ) jjaacckk CCoonnnneecctts s aan n ooppttiioonnaal l ccoommppuutteer r hheeaaddsseet t mmiiccrroopphhoonnee, , sstteerreeo o aarrrraayy microphone, or monaural microphone.

microphone, or monaural microphone.

NOTE:

NOTE: The audio-in (microphone) jack does not support The audio-in (microphone) jack does not support optionaloptional combo devices, such as a headset.

combo devices, such as a headset.

NOTE:

NOTE: When devices are connected to the audio-out (headphone)/When devices are connected to the audio-out (headphone)/ Audio-in (microphone) combo jack and the audio-in (microphone) Audio-in (microphone) combo jack and the audio-in (microphone) jack at the same time, the audio-in jack h

jack at the same time, the audio-in jack has higher priority.as higher priority.

M

Meemmoorry y ccaarrd d rreeaaddeerr RReeaadds s ooppttiioonnaal l mmeemmoorry y ccaarrdds s tthhaat t eennaabblle e yyoou u tto o ssttoorree, , mmaannaaggee,, share, or access information.

share, or access information.

To insert a card: To insert a card:

1.

computer.

2.

2. Insert the card into the memory Insert the card into the memory card reader, and then press in_{on the card until it is}_{on the card until it is}_rmly_{rmly seated.}_seated.card reader, and then press in

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Display

NOTE:

C

IInntteerrnnaal l mmiiccrroopphhoonnees s ((22)) RReeccoorrd d ssoouunndd..

IInnffrraarreed d ccaammeerra a lliigghhtts s ((22)) OOnn: : TThhe e iinnffrraarreed d ccaammeerra a iis s iin n uussee..

C

Caammeerra a lliigghhtt OOnn: : TThhe e ccaammeerra a iis s iin n usseue..

C

Caammeerraa//IInnffrraarreed d ccaammeerraa AAlllloowws s yyoou u tto o vviiddeeo o cchhaatt, , rreeccoorrd d vviiddeeoo, , aannd d rreeccoorrd d ssttiilll l iimmaaggeess.. – or –

– or –

Allows a facial recognition logon to Windows, instead of a password Allows a facial recognition logon to Windows, instead of a password logon.

logon.

W

WLLAAN N aanntteennnnaass* * ((22)) SSeennd d aannd d rreecceeiivve e wwiirreelleesss s ssiiggnnaalls s tto o ccoommmmuunniiccaatte e wwiitth h wwiirreelleesss s llooccaall area networks (WLANs).

area networks (WLANs).

*The antennas are not visible from the

*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areasoutside of the computer, and antenna location varies. For optimal transmission, keep the areas immediately around the antennas free from

immediately around the antennas free from obstructions.obstructions.

For wireless regulatory notices, see the section of

For wireless regulatory notices, see the section of theRegulatory, Safety, and Environmental Notices the that applies to your country or that applies to your country or region.

region.

▲ Select theSelect theStartStart button, select button, selectHP Help and SupportHP Help and Support, and then select, and then selectHP DocumentationHP Documentation..

D

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Keyboard area

TouchPad

C Coommppoonneenntt DDeessccrriippttiioonn (1)

(1) TToouucchhPPaad d zzoonnee RReeaadds s yyoouurr ngernger gestures to move the gestures to move the pointer or activate itemspointer or activate items on the screen.

on the screen.

(2)

(2) LLeefft t TToouucchhPPaad d bbuuttttoonn FFuunnccttiioonns s lliikke e tthhe e lleefft t bbuuttttoon n oon n aan n eexxtteerrnnaal l mmoouussee..

(3)

(21)

Lights

C

Coommppoonneenntt DeDessccrriippttiioonn

(1)

(1) Power lightPower light ● On: The computer is on.On: The computer is on.

● Blinking: The computer is in Blinking: The computer is in the Sleep state, a power-the Sleep state, a

power-saving state. The computer shuts

saving state. The computer shutsofof power to the display power to the display and other unneeded components.

and other unneeded components.

● Of:Of: The computer is The computer isofof or in Hibernation. Hibernation is a or in Hibernation. Hibernation is a power-saving state that uses the

power-saving state that uses the least amount of power.least amount of power.

(2)

(2) CaCapps s lloocck k lliigghhtt OOnn: : CCaapps s lloocck k iis s oonn, , wwhhiicch h sswwiittcchhees s tthhe e kkeey y iinnppuut t tto o aalll l ccaappiittaall letters.

letters.

(3)

(3) Mute lightMute light ● On: Computer sound isOn: Computer sound isof.of.

● Of:Of: Computer sound is on. Computer sound is on. (4)

(4) TouchPad TouchPad lightlight ● On: The TouchPad isOn: The TouchPad isof.of.

● Of:Of: The TouchPad is on. The TouchPad is on.

K

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Button

C

Power button

Power button ● When the computer isWhen the computer isof,of, press the button to turn on the press the button to turn on the computer.

computer.

● When the computer is on, press the buttonWhen the computer is on, press the buttonbrieybriey to to initiate Sleep.

initiate Sleep.

● When the computer is in the Sleep state, press the buttonWhen the computer is in the Sleep state, press the button briey

briey to exit Sleep. to exit Sleep.

● When the computer is in Hibernation, press the buttonWhen the computer is in Hibernation, press the button

briey

briey to exit Hibernation. to exit Hibernation.

CAUTION:

CAUTION: Pressing and holding down the power button resultsPressing and holding down the power button results in the loss of

in the loss of unsaved information.unsaved information.

If the computer has stopped responding and shutdown If the computer has stopped responding and shutdown procedures are

procedures areinefective,inefective, press and hold the press and hold the power buttonpower button down for at least 5 seconds to

down for at least 5 seconds to turnturnofof the computer. the computer. To learn more about your power settings, see your To learn more about your power settings, see your powerpower options.

options.

▲ TypeTypepower in the taskbar search box, and then select in the taskbar search box, and then select Power & sleep settings

Power & sleep settings.. ‒ or – or –

Right-click the

Right-click theStartStart button, and then select button, and then selectPowerPower Options

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Special keys

C

(1)

(1) escesck e k eyy DDiissppllaayys s ssyysstteem m iinnffoorrmmaattiioon n wwhheen n pprreesssseed d iin n ccoommbbiinnaattiioon n wwiitthh the

thefnfn key. key.

(2)

(2) k kfnfn eeyy EExxeeccuuttespecicspecic functions when pressed in ess functions when pressed in combination withcombination with another key.

another key.

(3)

(3) WWiinnddoowws kkes eyy OOppeenns tths hee StartStart menu. menu.

NOTE:

NOTE: Pressing the Windows key again will close thePressing the Windows key again will close theStartStart menu.

menu. (4)

(4) AAccttiioon n kkeeyyss EExxeeccuutte e ffrreeqquueennttlly y uusseed d ssyysstteem m ffuunnccttiioonnss..

(5)

(5) INSERT/Airplane mode key (also referred to asINSERT/Airplane mode key (also referred to as the wireless button)

the wireless button)

Turns the insert mode on or Turns the insert mode on orof.of. – or –

– or –

Turns the airplane mode on or Turns the airplane mode on orof.of.

▲ Press and hold the key in combination with thePress and hold the key in combination with thefnfn key. key.

NOTE:

NOTE: The airplane mode key is also referred to as theThe airplane mode key is also referred to as the wireless button.

wireless button.

NOTE:

NOTE: A wireless network must be set up before aA wireless network must be set up before a wireless connection is possible.

wireless connection is possible.

(6)

(6) OOMMEEN N kkeeyy OOppeenns s tthhe e OOMMEEN N CCoommmmaannd d CCeenntteer r ssooffttwwaarree..

(7)

(7) EENNDD//PPRRT T SSC C kkeeyy TTuurrnns s tthhe e EENND D mmoodde e oon n oorr of.of.

– or – – or –

Prints the screen image. Prints the screen image.

▲ Press and hold the key in combination with thePress and hold the key in combination with thefnfn key. key.

K

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Action keys

An action key performs the function indicated by the

An action key performs the function indicated by the icon on the key. Ticon on the key. To determine which keys are on youro determine which keys are on your product, see

product, seeSpecial keys on page 13Special keys on page 13..

▲ To use an action key, press and hold the key in combination with theTo use an action key, press and hold the key in combination with thefnfn key. key. IIccoonn DDeessccrriippttiioonn

Decreases the screen brightness incrementally as long as you hold down the Decreases the screen brightness incrementally as long as you hold down the keykey..

Increases the screen brightness incrementally as long as you hold down the Increases the screen brightness incrementally as long as you hold down the keykey..

Switches the screen image between display devices connected to the

Switches the screen image between display devices connected to the system. For example, if a monitor system. For example, if a monitor isis connected to the computer, repeatedly pressing this key alternates the screen image from the connected to the computer, repeatedly pressing this key alternates the screen image from the computercomputer display to the monitor display to a

display to the monitor display to a simultaneous display on both the computer and the monitor.simultaneous display on both the computer and the monitor.

Turns the

Turns the keyboard backlightkeyboard backlightofof or on. or on.

NOTE:

NOTE: To conserve battery power, turnTo conserve battery power, turnofof this feature. this feature.

Mutes or restores speaker or headphone sound. Mutes or restores speaker or headphone sound.

Decreases speaker or headphone volume incrementally while you

Decreases speaker or headphone volume incrementally while you hold down the hold down the keykey..

Increases speaker or headphone volume incrementally while you

Increases speaker or headphone volume incrementally while you hold down the hold down the keykey..

Plays the previous track of an audio

Plays the previous track of an audio CD or the CD or the previous section of a DVD or previous section of a DVD or a Blu-ray Disc (BD).a Blu-ray Disc (BD).

Starts, pauses, or resumes playback of an audio

Starts, pauses, or resumes playback of an audio CD, a DVD, or a CD, a DVD, or a BD.BD.

Plays the next track of an audio CD or the next section of a Plays the next track of an audio CD or the next section of a DVD or a BD.DVD or a BD.

Turns the TouchPad Turns the TouchPadofof or on. or on.

Disables

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Bottom

C Coommppoonneenntt DDeessccrriippttiioonn V V e

ennttss EnEnaabbllee airowairow to cool internal components. to cool internal components.

NOTE:

NOTE: The computer fan starts up automatically to coolThe computer fan starts up automatically to cool internal components and prevent overheating. It is normal internal components and prevent overheating. It is normal for the internal fan to cycle on and

for the internal fan to cycle on andofof during routine during routine operation.

operation.

SpSpeeaakkeerrss PrroPodduucce e ssoouunndd..

Locating system information

Important system information is located on

Important system information is located on the bottom edge of the bottom edge of the tablet or on the tablet or on the keyboard base. You maythe keyboard base. You may need the information when

need the information when travelling internationtravelling internationally or when ally or when you contact support:you contact support: (1):

(1): Serial number Serial number (2):

(2): Product number Product number (3):

(3): Warranty period Warranty period (4):

(4): Model number Model number

Using Windows,

Using Windows,brieybriey press the press thefnfn++escesc key combination to key combination to display the System Information screen, whichdisplay the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard.

processor, BIOS, and keyboard.

B

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3

3 IIllllu

ussttrra

atte

ed

d p

pa

arrtts

s cca

atta

allo

og

g

Computer major components

NOTE:

NOTE: HP continually improves and changes product parts. For HP continually improves and changes product parts. For complete and current information oncomplete and current information on supported parts for your computer, go

supported parts for your computer, go totohttp://partsurfer.hp.comhttp://partsurfer.hp.com, select your country or region, and , select your country or region, and thenthen follow the on-screen instructions.

follow the on-screen instructions.

NOTE:

NOTE:_{are on the service tag at the bottom of your computer. See}Details about your computer, including model, serial number, product key, and length of warranty,Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. SeeLocating system information on page 15Locating system information on page 15 for for details.

(27)

IItteemm CCoommppoonneenntt SpSpaarre ppae arrt nnuumt mbbeerr

((11)) DDiissppllaay y aasssseemmbbllyy:: For display assembly spare part information, see For display assembly spare part information, seeDisplay assembly subcomponents on page 23Display assembly subcomponents on page 23..

Co

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IItteemm CCoommppoonneenntt SpSpaarre ppaarrt e nnuumt mbbeerr

((22)) KKeeyybbooaarrdd//ttoop p ccoovveerr (for use only on computer models equipped with a USB 3.x Thunderbolt port) (for use only on computer models equipped with a USB 3.x Thunderbolt port)

FoFor uusse r iine ntteerrnnaattiioonnaallllyy 929299447799--BB3311

FFoor uusse BBer iin n ellge giiuumm 992299447799--AA4411

FFoor uusse r BBuiin n e ullggaarriiaa 992299447799--226611

FFouusse or CCaiin r n ane naaddaa 992299447799--DDBB11

FFoor r uusse e iin n tthhe e CCzzeecch h RReeppuubblliic c aannd d SSlloovvaakkiiaa 929299447799--FFLL11

FoFuusse or FrraFiin r n ane nccee 929299447799--005511

FFoor uusse GGer iin n errme maannyy 992299447799--004411

FFouusse or GGrreiin r n e eeeccee 992299447799--115511

FFouusse or HHuiin r n e unnggaarryy 992299447799--221111

FFouusse or IIssrraiin r n e aeell 992299447799--BBBB11

FoFuusse IIttaor iin allyn r e y 992299447799--006611

FoFuusse JJaor iin apn r pae ann 992299447799--229911

FFoor usse ur iin e LLan attiin AmAn meerriiccaa 992299447799--116611

FFouusse or NNoiin r n orrwe waayy 992299447799--DDHH11

FFoor uusse PPor iin n e orrttuuggaall 992299447799--113311

FFoor uusse RRor iin n e ommaanniiaa 992299447799--227711

FoFuusse Ruor Riin r n ussssiiae a 992299447799--225511

FoFor uusse r iin SSae n auudArradi i Aabbiiaa 992299447799--117711

FFoor uusse SSllor iin n e ovveenniiaa 992299447799--BBAA11

FFoor uusse r iin SSoe n ouutth KoKh orreeaa 992299447799--AADD11

FoFSuusse Spor iin pan r e aiinn 992299447799--007711

FFoor uusse r iin SwSe n wiittzzeerrllaanndd 992299447799--BBGG11

FFouusse or TTaiin r n aiiwe waann 992299447799--AABB11

FFoor uusse TThr iin n e haaiillaanndd 992299447799--228811

FFouusse or TTuiin r n urrke keeyy 992299447799--114411

FFoor r uusse e iin n tthhe e UUnniitteed d KKiinnggddoom m aannd d SSiinnggaappoorree 992299447799--003311

FFoor uusse r iin e tthn he UUne niitteed d SSttaatteess 992299447799--000011

Keyboard/top coverKeyboard/top cover (for use only on computer models equipped with a standard USB 3.x port) (for use only on computer models equipped with a standard USB 3.x port)

FoFor uusse r IIne ntteerrnnaattiioonnaallllyy 992299447788--BB3311

FFoor uusse BBer iin n ellge giiuumm 992299447788--AA4411 FFoor uusse r BBuiin n e ullggaarriiaa 992299447788--226611

FFouusse or CCaiin r n ane naaddaa 992299447788--DDBB11

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FoFuusse Frraor Fiin r n ane nccee 992299447788--005511

FFousse or uGGeiin r n errme maannyy 992299447788--004411

FFouusse or GrreGiin r n e eeeccee 992299447788--115511

FFouusse or HHuiin r n e unnggaarryy 929299447788--221111

FoFuusse or IIssrraiin r n e aeell 992299447788--BBBB11

FoFuusse IIttaor iin allyn r e y 992299447788--006611

FoFuusse JJaor iin apn r pae ann 992299447788--229911

FFoor uusse r iin Lae Ln attiin AmAn meerriiccaa 992299447788--116611

FFouusse or NNoiin r n orrwe waayy 992299447788--DDHH11

FFoor uusse PPor iin n e orrttuuggaall 992299447788--113311

FoFuusse or RRoiin r n e ommaanniiaa 992299447788--227711

FoFuusse Ror Ruiin ussssiian r e a 992299447788--225511

FFoor uusse r iin SSae n auudArraAdi i abbiiaa 992299447788--117711

FFoor uusse SSllor iin n e ovveenniiaa 992299447788--BBAA11

FFoor uusse r iin SSoe n ouutth KoKh orreeaa 992299447788--AADD11

FoFSuusse Spor iin pan r e aiinn 992299447788--007711

FFoor uusse r iin SSwe n wiittzzeerrllaanndd 992299447788--BBGG11

FoFuusse or TaTiin r n aiiwe waann 992299447788--AABB11

FoFor uusse TThr iin n e haaiillaanndd 992299447788--228811

FFouusse or TuTiin r n urrke keeyy 992299447788--114411

FFoor r uusse e iin n tthhe e UUnniitteed d KKiinnggddoom m aannd d SSiinnggaappoorree 992299447788--003311

FFoor uusse r e iin n tthhe UUne niitteed d SSttaatteess 992299447788--000011

((33)) TToouucchhppaadd (does not include the (does not include the ToTouchpad button bracket, spare part numberuchpad button bracket, spare part number 929462-001)

929462-001)

929472-001 929472-001

((44)) SSppeeaakkeerrss 929477-001929477-001

((55)) PPoowweer r bbuuttttoon n bbooaarrdd (does not include the (does not include the power button board connector cable, spare partpower button board connector cable, spare part number 929448-001)

number 929448-001)

929468-001 929468-001

((66)) MMeemmoorry y ccaarrd d rreeaaddeer r bbooaarrdd (does not include the (does not include the memory card reader board connectormemory card reader board connector cable, spare part number

cable, spare part number 934752-001)934752-001)

FFoor r uusse e oonnlly y oon n ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h aan n NNvviiddiia a NN1177E E GGPPUU 992299447700--000011

FFoor r uusse e oonnlly y oon n ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h aan n NNvviiddiia a NN1177P P GGPPUU 992299447711--000011

FFoor r uusse e oonnlly y oon n ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h aan n AAMMD D RR1177M M GGPPUU 992299446699--000011

((77)) UUSSB B bbooaarrdd (does not include the (does not include the USB board connector cable, spare part number 929447-001)USB board connector cable, spare part number 929447-001)

FFoor r uusse e oonnlly y oon n ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h aan n NNvviiddiia a NN1177P P GGPPUU 992299446666--000011

Co

(30)

((88)) SSyysstteem m bbooaarrdd

Equipped Equipped with with an an Intel Intel Core Core i7-7700 i7-7700 2.80-GHz 2.80-GHz (SC (SC turbo turbo up up to to 3.8-GHz) 3.8-GHz) processor processor (2400- (2400-MHz FSB, 6 MB L3

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an Nvidia N17E 6 GBan Nvidia N17E 6 GB GPU (Generation 1), and the

GPU (Generation 1), and the Windows 10 operating systemWindows 10 operating system

929486-601 929486-601

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an Nvidia N17E 6 GBan Nvidia N17E 6 GB GPU (Generation 1), and a non-Windows 10 operating system

GPU (Generation 1), and a non-Windows 10 operating system

929486-001 929486-001

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an Nvidia N17P 4 GBan Nvidia N17P 4 GB GPU (Generation 1), and the

929481-601 929481-601

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an Nvidia N17P 4 GBan Nvidia N17P 4 GB GPU (Generation 1), and a non-Windows 10 operating system

929481-001 929481-001

929483-601 929483-601

929483-001 929483-001

929482-601 929482-601

929482-001 929482-001

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an AMD R17M 2 GBan AMD R17M 2 GB GPU, and the Windows 10 operating system

GPU, and the Windows 10 operating system

929487-601 929487-601

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an AMD R17M 2 GBan AMD R17M 2 GB GPU, and a non-Windows 10 operating system

GPU, and a non-Windows 10 operating system

929487-001 929487-001

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an Nvidia N17E 6 GBan Nvidia N17E 6 GB GPU (Generation 1), and the

937751-601 937751-601

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with cache, quad core, 45W), a graphic subsystem with an Nvidia N17E 6 GBan Nvidia N17E 6 GB GPU (Generation 1), and a non-Windows 10 operating system

937751-001 937751-001

929480-601 929480-601

929480-001 929480-001

929485-601 929485-601

(31)

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with an cache, quad core, 45W), a graphic subsystem with an Nvidia N17P 4 GBNvidia N17P 4 GB GPU (Generation 0), and a non-Windows 10 operating system

929485-001 929485-001

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with an cache, quad core, 45W), a graphic subsystem with an Nvidia N17P 2 GBNvidia N17P 2 GB GPU (Generation 0), and the

929484-601 929484-601

MHz FSB, 6 MB L3 cache, quad core, 45W), a graphic subsystem with an cache, quad core, 45W), a graphic subsystem with an Nvidia N17P 2 GBNvidia N17P 2 GB GPU (Generation 0), and a non-Windows 10 operating system

929484-001 929484-001

((99)) HHeeaattssiinnkk::

FoFor r ususe e ononly ly on on cocompmpututer er momodedels ls eqequiuipppped ed wiwith th an an NvNvididia ia N1N17P 7P GPGPU U (G(Genenereratatioion n 1)1) 929492945757-0-00101

FoFor r ususe e ononly ly on on cocompmpututer er momodedels ls eqequiuipppped ed wiwith th an an NvNvididia ia N1N17P 7P GPGPU U (G(Genenereratatioion n 0)0) 931293124646-0-00101

((1100)) ((FFaann lleefftt)) 992299445566--000011

((1111)) FFaann ((rriigghhtt)) 992299445555--000011

((1122)) WWLLAAN N mmoodduullee::

InIntetel l DDuaual l BBanand d WWirirelelesess-s-AAC C 7726265 5 80802.2.111 1 AAC C 22x2 x2 WWiFiFi i + + BBT T 4.4.2 2 CComombbo o AAddapaptterer 77939384840-0-000011

RReeaalltteek k RRTTLL88882222BBE E 880022..111 1 aac c 22xx2 2 WWiiFFi i + + BBT T 44..2 2 CCoommbbo o AAddaapptteerr 991155662233--000011

((1133)) SSoolliid d ssttaatte e ddrriivvee

551222GGB 12 28B 2 M2M80 0 2 884477111100--002200 225222GGB 56 28B 6 M2M80 0 2 884477110099--002233 222121GGB 2828 B 808 0 991122332222--000066 ((1144)) MMeemmoorry y mmoodduullee (DDR4, 2400-Mhz) (DDR4, 2400-Mhz) GGBB 8 8 886622339988--885500 GGBB 4 4 886622339977--885500 GGBB 2 2 886644227711--885500

((1155)) HHiinngge e ccoovveerrss

HHiinngge ccoe ovve((lleer r efftt)) 992299447744--000011

HHiinngge ccoe ovveer ((rriigr ghhtt)) 992299447755--000011

((1166)) SSyysstteem m ssuuppppoorrt t bbrraacckkeettss not sparednot spared

((1177)) HHaarrd d ddrriivvee:: (does not include the (does not include the hard drive bracket, spare part number 929561-001, or connector cable, spare parthard drive bracket, spare part number 929561-001, or connector cable, spare part number 929450-001.)

number 929450-001.)

2 2 TB, TB, 5400 5400 rpm, rpm, 7mm 7mm (for (for use use only only in in a a dual dual storagestoragecongurationconguration with the 256 GB solid with the 256 GB solid state drive) state drive) 912487-850 912487-850 2 2 TTBB, , 5544000 0 rrppm m + + 8 8 GGB B NANANND D HHyybbrriidd, , 77mmmm 992299116677--885500 TTB1 1 B, 72720, 00 rrp0 pmm, 9..59, 5mmmm 776666664444--000011 Co

(32)

((1188)) BBaatttteerry( (y 4--cce4 ellll, , 7700--WWHHrr, 4..54, 555--AAHH, , LLii--iioonn)) 991177772244--885555

(33)

Display assembly subcomponents

IItteemm CCoommppoonneenntt SpSpaarre pape arrt nnuumt mbbeerr

((11)) BBeezzeell::

FFoor r ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h aan n iinnffrraarreed d wweebbccaamm 992299444466--000011

FFoor r ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h a a ssttaannddaarrd d wweebbccaamm 992299444444--000011

((22)) DDiissppllaay y bbrraacckkeett::

LeLbbrraefft acckt keett 992299446611--000011

RRiigghbbrraht t acckkeett 992299446600--000011

((33)) WWeebbccaamm::

FFoor r ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h aan n iinnffrraarreed d wweebbccaamm 991199557799--000077

FFoor r ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h a a ssttaannddaarrd d wweebbccaamm 991199557733--000099

((44)) DDiissppllaay y ppaanneell::

Di

(34)

15.6 15.6 in, in, WLED, WLED, UHD, UHD, UWVA, UWVA, eDP+NVSR eDP+NVSR display display panel panel for for use use only only on on models models equipped equipped withwith an Nvidia N17E GPU

an Nvidia N17E GPU

920041-002 920041-002

15.6 15.6 in, in, WLED, WLED, FHD, FHD, UWVA, UWVA, eDP+NVSR eDP+NVSR display display panel panel for for use use only only on on models models equipped equipped withwith an Nvidia N17E GPU

an Nvidia N17E GPU

923006-001 923006-001

15.6 15.6 in, in, WLED, WLED, UHD, UHD, UWVA, UWVA, EDP+PSR EDP+PSR display display panel panel for for use use only only on on models models equipped equipped with with anan Nvidia N17P GPU

Nvidia N17P GPU

929115-002 929115-002

15.6 15.6 in, in, WLED, WLED, FHD, FHD, UWVA, UWVA, EDP+PSR EDP+PSR display display panel panel for for use use only only on on models models equipped equipped with with anan Nvidia N17P GPU

Nvidia N17P GPU

930619-001 930619-001

15.6 15.6 in, in, WLED, WLED, FHD, FHD, UWVA, UWVA, eDP eDP display display panel panel for for use use only only on on models models equipped equipped with with an an AMDAMD R17M GPU

R17M GPU

752920-019 752920-019

((55)) DDiissppllaay y ppaanneel l ccaabbllee::

For For use use only only on on compcomputer uter modelmodels s equipequipped ped with with a a UHD UHD displdisplay ay panepanel l and and infrainfrared red webcawebcamm 9294929454-054-00101

For For use use only only on on compcomputer uter modelmodels s equipequipped ped with with a a UHD UHD displdisplay ay panepanel l and and standstandard ard webcwebcamam 9294929453-053-00101

For For use use only only on on compcomputer uter modelmodels s equipequipped ped with with a a FHD FHD dispdisplay lay panel panel and and infrinfrared ared webcwebcamam 9294929452-052-00101

For For use use only only on on compcomputer uter modelmodels s equipequipped ped with with a a FHD FHD dispdisplay lay panel panel and and stanstandard dard webcawebcamm 9294929451-051-00101

((66)) WWLLAAN N aanntteennnna( (a iinncclluuddees ccas abbllee)) 929299444411--000011

((77)) DDiissppllaay y hhiinnggeess 929464-001929464-001

((88)) BBaacck k ccoovveerr::

FFoor r uusse e oonnlly y oon n ccoommppuutteer r mmooddeells s eeqquuiippppeed d wwiitth h aan n iinnffrraarreed d wweebbccaamm 993388003388--000011

HP Omen 15 c05819688

OMEN by HP 15

OMEN by HP 15 Notebook PC (model

Notebook PC (model

numbers 15-ce000 through 15-ce099)

numbers 15-ce000 through 15-ce099)

Maintenance and Service Guide

Important Notice about Customer Self-Repair Parts

Important Notice about Customer Self-Repair Parts

Safety warning notice

Safety warning notice

Table of contents

Table of contents

1

1

P

Prro

od

du

ucct

t d

de

essccrriip

pttiio

on

n

2

2

E

Ex

xtte

errn

na

al

l cco

om

mp

po

on

ne

en

ntt

identifcation

identifcation

Right side

Right side

Left side

Left side

Display

Display

Keyboard area

Keyboard area

TouchPad

TouchPad

Lights

Lights

Button

Button

Special keys

Special keys

Action keys

Action keys

Bottom

Bottom

Locating system information

Locating system information

3

3

IIllllu

ussttrra

atte

ed

d p

pa

arrtts

s cca

atta

allo

og

g