People at Work Project
An Assessment of Psychosocial Hazards in the Workplace
Project Management Plan
This Project Management Plan details the key elements critical to the successful implementation of the People at
Work Project in your organisation. The purpose of the plan is to provide you with an overview of the key phases,
who is responsible for which tasks, and timeframes for the implementation of each milestone and associated
deliverables.
The key questions answered in the People at Work Project Management Plan are:
1. Project Phases
There are several phases involved with the full lifecycle of the People at Work Project. The 4 major phases and
key milestones within each are described below to provide an understanding of what is involved in participating
in the People at Work Project.
How will the project be
structured?
Project milestones and associated tasks
Who is responsible for
what?
PAW Project Team and Participating Organisation responsibilites
How long will it take?
What is involved and timelines for each of the project phases • Organisation's PAW contact person nominated • Organisation's PAW Steering Group established • Organisation's PAW Project Management Plan developed • Organisation's PAW Communications Plan developed
• Decision regarding use of online versus paper surveys finalised • Survey customisations
for bullying and demographics finalised
• Online survey testing • Paper survey desk-top
publishing and printing • Paper survey pack
collation and delivery to organisation • PAW Project promotion and internal communications • Survey feedback mechanism for employees established
• Survey open email to employees • Survey distribution • Survey completion • Update to PAW Steering Group on response rate • Survey reminder email
to employees • Survey close • Thank-you email to employees • Receipt and processing of surveys (for paper surveys) • Data entry (for paper
surveys)
• Data cleaning and database readiness • Data analysis
• Preliminary report generation and review • Final reports delivered
by email • Telephone report debrief with organisation’s PAW contact person • Report debrief to
PAW Steering Group • Report debrief to management and workgroups • Organisational action planning to address results
• Review and evaluation of risk management plans implemented
Planning and Design
Survey Administration
and Distribution
Data Analysis
Results
Project Management Plan
2. Project Responsibilities
There are several responsibilities of the People at Work Project Team. These include:
People at Work Project Team responsibilities include:
1. Planning and Design
• developing the theoretical and applied foundations of the research
•
promoting the project to industries, organisations, and other stakeholders
2. Survey Administration and Distribution
•
designing the survey and associated project materials
•
producing online and paper surveys
•
online survey testing
•
paper survey pack collation
•
liaising with participating organisations to maximise response rates
3. Data Analysis
•
receipt and processing (i.e., opening, numbering, and dating) for paper surveys
•
data entry for paper surveys
•
data cleaning and database readiness
•
data analysis
4. Results
•
generating and reviewing preliminary reports
•
delivering final reports
•
debriefing reports to organisation’s PAW contact person
For organisations participating in the People at Work Project, there are key responsibilities that are important
for project implementation within your organisation. These include:
Participating Organisation responsibilities include:
1. Planning and Design
•
nomination of a PAW contact person
•
establishment a PAW Steering Group
•
development and execution of a PAW Project Management Plan
•
development and execution of a PAW Project Communications Plan
•
provision of organisational structure and other information to PAW Project Team for survey
customisations
2. Survey Administration and Distribution
•
pre/during/post survey communications with managers and workers to encourage participation
•
establishment of a survey feedback mechanism for workers
•
ensuring compatibility of the online survey with the organisation’s IT system
•
emailing link for online surveys or distributing paper surveys
3. Data Analysis
•
not applicable
4. Results
•
coordinating report debriefs for management and workgroups
•
organisational action planning to address results
•
reviewing and evaluating of risk management plans implemented
Further, there are four critical factors that your organisation will need to address to maximise the successful
implementation of the People at Work Project in your organisation:
Project Management Plan
3. Project Timeline
Depending on whether your organisation chooses to use online or paper surveys, this will impact the time taken
to deliver the People at Work Project within your organisation.
Online Surveys: Online surveys are now widely used. Although the logistics associated with online surveys are
less complicated, some time is still required for survey set-up and testing. These steps take approximately 2
weeks.
Paper Surveys: The traditional method of paper surveys requires additional steps to the timeline for tasks such
as printing surveys (1 week), collating survey packs (1 week), delivery of surveys to the organisation (1 week),
receipt and processing of surveys (1 week), and data entry (3 weeks).
To cater for the two methods of survey implementation, two example timetables are shown below, one
for online surveys and one for paper surveys.
Senior Management engagement
An internal single point of contact for the PAW Project Team
Designated staff to perform PAW Project responsibilties
Employee engagement to promote project understanding and maximise response rates
Online: Approximately
2 weeks lead time for
online surveys
Paper: Approximately
4 weeks lead time for
paper surveys
Both: Approximately 4
weeks lead time
Survey Set-Up and
Administration
Response timeframes
will be the same
regardless of the
medium used
It is recommended that
the survey remain open
for completion for a
period of 4 weeks
Survey Completion
Duration
Online: Emailed to the
organisation 3 weeks
after closing date
Paper: Emailed to the
organisation 6 weeks
after closing date
Both: Approximately 6
weeks lead time
Report Preparation and
Delivery
Project Management Plan
Timeline ONLINE Surveys
PlanningMilestones W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11
Phase 1 - PLANNING & DESIGN
Survey and Report design sign-off Joint
Organisation's PAW contact person nominated Organisation's PAW Steering Group established
Organisation's PAW Project Management Plan developed Joint
Organisation's PAW Communications Plan developed Decision regarding use of online versus paper surveys finalised
Survey customisations for bullying and demographics finalised Joint
Phase 2 - SURVEY ADMINISTRATION & DISTRIBUTION
PAW Communication – survey promotion
Online survey compatibility testing with organisation’s IT system Online survey testing with sample of end-users
Survey feedback mechanism for workers established PAW Communication - survey 'open' email to workers Survey open for completion
Update organisation’s PAW contact person on response rates PAW Communication- reminder email
Survey close
PAW Communication - thank you email to workers
Phase 3 - DATA ANALYSIS
Data cleaning and data readiness Data analysis
Phase 4 - RESULTS
Preliminary report generation and review Final reports delivered by email
Telephone report debrief with organisation’s PAW contact person
PAW contact person report debrief to PAW Steering Group Report debrief to management and workgroups
Organisational action planning to address results
Review and evaluation of risk management plans implemented
PAW Project Team Responsibilities Organisation Responsibilities
Project Management Plan
Timeline PAPER Surveys
PlanningMilestones W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14 W15 W16
Phase 1- PLANNING & DESIGN
Survey and Report design sign-off Joint
Organisation's PAW contact person nominated Organisation's PAW Steering Group established
Organisation's PAW Project Management Plan developed Joint
Organisation's PAW Communications Plan developed Decision regarding use of online versus paper surveys finalised
Survey customisations for bullying and demographics finalised Joint
Phase 2 - SURVEY ADMINISTRATION & DISTRIBUTION
Paper survey set up, desktop publishing, and printing PAW Communication - survey promotion
Paper survey pack collation and delivery to organisation Survey feedback mechanism for workers established Survey distribution to workers
PAW Communication - survey 'open' email to workers Survey open for completion
Update organisation’s PAW contact person on response rates PAW Communication - reminder email
Survey close
PAW Communication - thank you email to workers Surveys returned
Phase 3 - DATA ANALYSIS
Receipt and processing of surveys and data entry Data cleaning and database readiness
Data analysis
Phase 4 - RESULTS
Preliminary report generation and review Final reports delivered by email
Telephone report debrief with organisation’s PAW contact person
Report debrief to PAW Steering Group Report debrief to management and workgroups
Organisational action planning to address results
Review and evaluation of risk management plans implemented
PAW Project Team Responsibilities Organisation Responsibilities
