STUDENT
INFORMATION
GUIDE
www.uh.edu/postal
UHPP•162•08/2013Welcome to the
University of Houston
The department of UH Postal Services will receive and deliver all of your incoming mail.UH Postal Services strives to provide the most efficient and effective mail service to residential students. Each residence hall has a set of campus mail boxes for its students. The key for your mail box is issued by residence hall staff. All incoming letter mail is placed in your assigned box. Some residence halls also have parcel boxes for larger items.
There is a designated parcel distribution room in each residence hall. All incoming parcels that have track-ing numbers will be distributed from these assigned rooms. Each parcel distribution area has set times for parcel pickups.
This brochure will give you the proper address format for all incoming student mail, the times for mailbox and parcel distribution and helpful shipping hints.
Contact UH Postal at:
713.743.5829
postserv@central.uh.edu
www.uh.edu/postal
www.uh.edu/postal/forwarding
Address Format
for USPS Student Mail
- University of Houston – “Name of Residence Hall”
- Student Name
This must be your FULL given name (first, middle, last). No nicknames.
- Campus Mail Box Number(Example “#100”)
- Street Address
- City, State and Zip Code
Sample of Correct
Student Address Format
University of Houston – Cougar Village 1 John Joseph Smith
#100
4385 Wheeler St Houston, TX 77004
This is the correct address format you should give out to receive your mail. It should always be in the above format. Using information other than this format will delay the delivery of your mail.
Campus Mail Box vs. Parcel Box
h
You are assigned a key for your campus mail box. All items that fit in this box are deposited there.
h
Large items that do not fit are placed in parcel boxes. These are the large boxes at the bottom of your mail section.
h
A parcel box key will be placed in your campus mail box if item delivered is too large.
h
This unique key has the number of the parcel box where your large item was deposited.
h
Use this key to unlock the parcel box and retrieve your large item, leaving the unique key in the lock so the UH Postal employee can retrieve it.
h
If for any reason the unique key can still be pulled out of the parcel lock, please deposit it into one of the outgoing mail slots.
Accountable Mail
Accountable mail consists of any items containing a tracking number. Your signature is required for these items. This type of item can be from any of the following vendors:h
USPS – Express Mail, Delivery Confirmation, Signature Confirmation and/or Certified/ Registered items
h
UPS – Next Day Air, Second Day Air, Ground Service
h
FedEx – Next Day Air, Second Day Air, FedEx Home, FedEx Ground
h
DHL
Accountable mail/ large parcels can be picked up from the designated pickup area in your residence hall. (See next page for locations.)
An email is sent to your email account from UH Postal Services when you receive any accountable mail. If you are expecting any trackable parcels or large items, you should check your email account on a daily basis. A total of three email notifications are generated for each package. A 4th email for the same package indicates the parcel is being returned to sender for non-response.
h
If you have a scheduling conflict concerning parcel pickup hours, email postserv@central. uh.edu concerning your scheduling conflict referencing your tracking number.
h
You must be a current student resident in one of the UH residence halls to receive mail on campus.
h
All incoming items must contain your full given name. The name on the package must match your Cougar ID card. For example, if a parcel is shipped to your campus address, addressed to John Smith, and your name is Alex Jones, UH Postal will refuse the package and return it to the sender.
Residence Hall
Addresses
Bates Hall 4361 Wheeler St Houston, TX 77004 Bayou Oaks 5019 Calhoun Rd. Houston TX 77004 Calhoun Lofts 4700 Calhoun Rd Houston, TX 77004 Cougar Place 3800 Cullen Blvd. Houston TX 77004 Cougar Village 1 4385 Wheeler St Houston, TX 77004 Cougar Village 2 4373 Wheeler St. Houston TX 77004 Law Hall 4361 Wheeler St Houston, TX 77004-2617Moody Towers North
4401 Wheeler St Houston, TX 77004
Moody Towers South
4401 Wheeler St Houston, TX 77004 Oberholtzer Hall 4361 Wheeler St Houston, TX 77004 Settegast Hall 4361 Wheeler St Houston, TX 77004 Taub Hall 4361 Wheeler St Houston, TX 77004
LOCATION PICK-UP TIMES
Moody Towers Cougar Village 1
Cougar Village 2 10:00 a.m. - 6:00 p.m. Cougar Place
Bayou Oaks Monday - Friday Quadrangle
Calhoun Lofts
Parcel Pick-up Locations
and Pick-up Times
h
Times are subject to change, based upon student needs. Any new hours will be posted on signage and on the UH Postal and
Miscellaneous
Mail Tips/Information
h
DO NOT MAIL CASH – Checks or USPS money orders are recommended and should be mailed in secure protective envelopes
h
Cougar Card I.D. is required when picking up accountable items.
h
Only the recipient can pick up his/her accountable items.
h
Special arrangements must be made with UH Postal Services to pick up large items weighing over 50 pounds. Email postserv@central. uh.edu.
h
Parcels will be returned to sender after you receive a 3rd email notification.
h
Pick up items delivered and empty your student mail box on a regular basis.
Forwarding Student Mail
End of semester break, moving off campus, or graduating? It is YOUR responsibility to change your local address with the university when you leave the residence hall. In order to continue uninterrupted mail service, please complete the electronic form with all of the requested information before your check out day. The link to the Student Mail Forwarding site is:www.uh.edu/postal/forwarding
Only your first class mail will be forwarded to your new address for one semester. It is your responsibility to contact newspaper and magazine vendors to update your addresse. After one semester, all mail, including first-class mail, will be returned to the U.S. Postal Service and marked “return to sender.”
No mail will be forwarded during holidays and university breaks.
