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(1)

Best Kept Secrets

Best Kept Secrets

for

for

Developing a Niche

Developing a Niche

BuildYourFirm.com Webinar Series
(2)

Want CPE?

Don’t use your tablet

Reconnect with computer now

(3)

Who is

Who is

B

BUILD UILD YYOUR OUR FFIRMIRM

Marketing and website development

Marketing and website development

• Higher profit margin approach

Higher profit margin approach

Higher practice valuations

Higher practice valuations

Exclusive to Accounting Firms

(4)

Dawn Hendrixson Dawn Hendrixson Director of Marketing Director of Marketing Hugh Duffy Hugh Duffy

Chief Marketing Officer

(5)

B

BUILD UILD YYOUR OUR FFIRMIRM

Your Control Panel

Your Control Panel

If you lose audio,

simply reconnect from your email link, or use telephone audio

option.

Use this box to type your questions.

(6)

CPE

CPE

(7)

Goals For Today

Goals For Today

B

BUILD UILD YYOUR OUR FFIRMIRM

Why you want a niche

Why you want a niche

How to select

How to select

Steps to develop

(8)

Why?

Why?

In Real Estate, it

In Real Estate, it

s Location,

s Location,

Location, Location. In

Location, Location. In

Business, it

Business, it

s Differentiate,

s Differentiate,

Differentiate, Differentiate.

Differentiate, Differentiate.

Famous Quote from Roberto Goizueta

(9)

Why?

Why?

Differentiating your accounting services enables you

Differentiating your accounting services enables you

to:

to:

-- Create the perception that you Create the perception that you deliver

deliver ““customizedcustomized”” services to services to meet a specific need

meet a specific need that a that a

prospective client is looking for

prospective client is looking for. .

-- Reduce the amount of competition. Reduce the amount of competition.

-- Provide a superior level of service. Provide a superior level of service.

B

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Benefits for YOU

Benefits for YOU

Higher fees

Higher fees

Higher quality leads

Higher quality leads

More referrals

More referrals

Makes practice more attractive

Makes practice more attractive

when you sell

(11)

B

BUILD UILD YYOUR OUR FFIRMIRM

CPE

CPE

(12)

Examples of Niches

Examples of Niches

Service Niche

Service Niche

 Forensic/Biz ValuationForensic/Biz Valuation

 IRS Problem ResolutionIRS Problem Resolution

 Estates and TrustsEstates and Trusts

 QuickBooks AccountingQuickBooks Accounting

 Defense Contracting Defense Contracting

 Outsource CFO/ControllerOutsource CFO/Controller

 International TaxInternational Tax

 Divorce AccountingDivorce Accounting

 Litigation SupportLitigation Support

 Back TaxesBack Taxes

Industry Niche

Industry Niche

  HealthcareHealthcare   Non-ProfitsNon-Profits 

 Faith-based Faith-based (churches, etc.) (churches, etc.)

 Restaurants/HospitalityRestaurants/Hospitality

 ManufacturingManufacturing

 Real EstateReal Estate

 ConstructionConstruction

 EquinesEquines

 Veterinarians/Pet HotelsVeterinarians/Pet Hotels

 Hedge FundsHedge Funds

Niche Marketing Niche Marketing

(13)

Common Challenge

Common Challenge

(14)

Your Local Market Composition

Your Local Market Composition

Your Background/Experience

Your Background/Experience

Personality Fit

Personality Fit

(15)

Marketing for Your Niche

(16)

Typical Marketing Approach

Typical Marketing Approach

Phase 1

Phase 1

 Targeted direct mailTargeted direct mail

 Niche websiteNiche website

 Niche blogNiche blog

 Added assurance (trade Added assurance (trade

association, certifications)

association, certifications)

Phase 2

Phase 2

 Add a niche specific Add a niche specific

accounting service

accounting service

 Trade association Trade association

participation

participation

 Speaking engagements Speaking engagements

 Expand knowledgeExpand knowledge

(17)

Phased Approach

Phased Approach

Phase III

Phase III

Fine tune marketing approach

Fine tune marketing approach

Create another niche

Create another niche

Re-evaluate base practice

Re-evaluate base practice

• Cull out saleCull out sale •

• Transition old clients into new waysTransition old clients into new ways •

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Case Study #1

Case Study #1

Base Practice Services

Base Practice Services

Two Niches

Two Niches

(accounting service, industry)(accounting service, industry)

Niche #1

Niche #1

QuickBooks

QuickBooks

(service niche) (service niche)

(19)

Base Practice

Base Practice

B

(20)

Niche # 1

(21)

Niche # 2

Niche # 2

B

(22)

QuickBooks Niche

QuickBooks Niche

Niche Approach

Niche Approach

Easy to find QB website in Google, Bing, Yahoo Easy to find QB website in Google, Bing, Yahoo

Validation

Validation –– 3 QuickBooks certifications 3 QuickBooks certifications

Validation

Validation – top placement within Intuit– top placement within Intuit’’s s Find-a-ProAdvisor website

Find-a-ProAdvisor website

Validation

(23)

Easy to Locate Online

Easy to Locate Online

B

BUILD UILD YYOUR OUR FFIRMIRM

56,100 pages T. Palm on 1st page

(24)

Easy to Locate Online

(25)

Easy to Locate Online

Easy to Locate Online

B

(26)

Intuit’s Find-a-ProAdvisor

(27)

LinkedIn – 15 Reviews

LinkedIn – 15 Reviews

B

BUILD UILD YYOUR OUR FFIRMIRM

15 Reviews

(28)

Yahoo – 3 Reviews

(29)

Google – 4 Reviews

Google – 4 Reviews

B

(30)

Yelp – 1 Review

(31)

B

BUILD UILD YYOUR OUR FFIRMIRM

CPE

CPE

(32)

Case Study # 2

Case Study # 2

Accounting Firm in Milwaukee

Accounting Firm in Milwaukee

 General practiceGeneral practice 

 Two niches Two niches –– both are industry specific both are industry specific

• Niche #1 Niche #1 –– started about two years ago started about two years ago •

(33)

Niche #1

Niche #1

B

(34)

Niche # 2

(35)

Medical Practice Niche

Medical Practice Niche

Niche Approach

Niche Approach

Easy to find Medical website in Google, Bing, Easy to find Medical website in Google, Bing,

Yahoo Yahoo

Target medical practices with direct mail (3-4 Target medical practices with direct mail (3-4

times per year, 3 sub-groups) times per year, 3 sub-groups)

Value added print newsletter (quarterly) Value added print newsletter (quarterly)

Niche specific accounting service Niche specific accounting service

B

(36)

Industry Specific Niche

Industry Specific Niche

Direct Mail

Direct Mail

Plays a larger role because

Plays a larger role because

it

it

s easy to

s easy to

target your marketing

(37)

Targeting by Industry

Targeting by Industry

B

(38)

Targeting by Industry

(39)

Easy to Locate Online

Easy to Locate Online

B

(40)

Easy to Locate Online

(41)

Niche Specific Service

Niche Specific Service

B

(42)

Hospitality Accounting Niche

Hospitality Accounting Niche

Niche Approach

Niche Approach

Easy to find Hospitality Accounting website in Easy to find Hospitality Accounting website in

Google, Bing, Yahoo Google, Bing, Yahoo

Trade association member Trade association member

Target hospitality industry with direct mail (3-4 Target hospitality industry with direct mail (3-4

times per year) times per year)

Website shows

(43)

Niche # 2

Niche # 2

B

(44)

Trade Association

Trade Association

(45)

Who We Serve

Who We Serve

B

(46)

Who We Serve (Cont.)

Who We Serve (Cont.)

(47)

Targeted Direct Mail

Targeted Direct Mail

B

(48)

CPE

CPE

(49)

Case Study # 3

Case Study # 3

Accounting Firm in S Florida

Accounting Firm in S Florida

 General practiceGeneral practice 

 Two niches Two niches –– both are industry specific both are industry specific

• Niche #1 Niche #1 –– started in January 2013 started in January 2013 •

• Niche #2 Niche #2 –– started in May 2013 started in May 2013

B

(50)
(51)

Favorite Niche

(52)

Equines Accounting Niche

Equines Accounting Niche

Niche Approach

Niche Approach

Easy to find Equines website online and lots of Easy to find Equines website online and lots of

photos of horses photos of horses

Target equines industry with direct mail Target equines industry with direct mail

(quarterly) (quarterly)

Heart on sleeve (horses are my passion too) Heart on sleeve (horses are my passion too)

(53)

Favorite Niche

(54)
(55)

Favorite Niche

(56)
(57)

Easy to Find Online

Easy to Find Online

- Search engine optimization

(58)
(59)

Easy to Find Online

(60)
(61)

B

BUILD UILD YYOUR OUR FFIRMIRM

CPE

CPE

(62)

Examples of Niches

Examples of Niches

Service Niche

Service Niche

 Forensic/Biz ValuationForensic/Biz Valuation

 IRS Problem ResolutionIRS Problem Resolution

 Estates and TrustsEstates and Trusts

 QuickBooks AccountingQuickBooks Accounting

 Defense Contracting Defense Contracting

 Outsource CFO/ControllerOutsource CFO/Controller

 International TaxInternational Tax

 Divorce AccountingDivorce Accounting

 Litigation SupportLitigation Support

 Back TaxesBack Taxes

Industry Niche

Industry Niche

  HealthcareHealthcare   Non-ProfitsNon-Profits 

 Faith-based Faith-based (churches, etc.) (churches, etc.)

 Restaurants/HospitalityRestaurants/Hospitality

 ManufacturingManufacturing

 Real EstateReal Estate

 ConstructionConstruction

 EquinesEquines

 Veterinarians/Pet HotelsVeterinarians/Pet Hotels

 Hedge FundsHedge Funds

Niche Marketing Niche Marketing

(63)

How BYF Can Help You

How BYF Can Help You

Outsourced Marketing Program

Outsourced Marketing Program

Integrated marketing

Integrated marketing

Practice coaching

Practice coaching

Niche development

Niche development

Outsourced lead generation

Outsourced lead generation

B

(64)

What were the correct CPE keywords?

What were the correct CPE keywords?

1.

1.

Niches generate higher hourly fees.

Niches generate higher hourly fees.

2.

2.

Niches make your practice worth more.

Niches make your practice worth more.

3.

3.

Marketing is about differentiation.

Marketing is about differentiation.

4.

(65)
(66)

Join Our Group

Join Our Group

Go to LinkedIn / then Groups

Go to LinkedIn / then Groups

Then search for:

Then search for:

(67)

Next Webinars

Next Webinars

B

BUILD UILD YYOUR OUR FFIRMIRM

Oct 22nd Why Client Selection is SO Important

Oct 23rd Why Small Accounting Firms Outsource Their Marketing

(68)

If Interested in

If Interested in

Niche Marketing

Niche Marketing

Contact Nita Sabo

888-999-9800 x156

References

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