Boost analytics innovation for
improved pricing, risk management,
fraud detectionand customer centricity
EXPERT SPEAKERS INCLUDE:
Analytics for Insurance Canada
May 11-12, 2015 | Toronto
2-day Conference & Exhibition
Fast facts and figures based on our other Insurance events:
Expected Attendees
120-150
Key Speakers
25+
Networking Hours
10+
End Users
61%
Ben Kosic President & CEO CANATICS Don De la Paz Head, Insurance Information Services RBC Insurance Carl LambertVice President, National P&C Business Intelligence The Co-operators
Hashmat Rohian
AVP, R&D – Data Science Aviva Canada
Bob Sanche
Second Vice President, Actuarial Research & Development
Travelers Canada
Dennis Nilsson VP, Leader of Center of Excellence | Pricing and Underwriting
RSA
P
Integrate cloud services, M2M, data mining and
analytics to create the ultimate insurance
enterprise platform
P
Identify profitable customers, measure
satisfaction and loyalty and drive cross/up-sell
programs
P
Capitalize on emerging technologies to improve
pool optimization, create dynamic pricing
models and reduce loss and claims payout
P
Encourage “management by analytics” to
overcome departmental or product-specific
views of customers, update legacy systems and
reduce operating spend over the enterprise
P
Explore external data sources to better
understand customer risk, pricing, attrition and
opportunities for exploring emerging markets
of external sources coming online, insurers are currently
sitting on a gold mine of information. And the world of
big data is only getting bigger as the “Internet of Things”
captures more information and moves it from machine to
machine, while constantly becoming more seamless and
quick.
Customer data creates the most obvious opportunity for
insurers. With new analytical techniques now available to
marketing teams, insurers can identify their most valuable
customers and engage with them accordingly. Beyond
the marketing department, there are also numerous
opportunities for insurers to profit from the Big Data
revolution by improving operational excellence across
every line of business.
Unlike other industries, analytics initiatives in insurance
aren’t always spearheaded by the CIO. Instead, they’re
overseen by lines of business - claims, underwriting and
pricing. For this reason, we’ve created a unique event to
bring these teams together to discuss who is actually
driving - and benefiting - from analytics. Over the full 2 day
meeting you’ll obtain critical insights from line of business
leaders delivering value to their organization through the
intersection of business and analytics – we hope you can
join us!
custom built Insurance Analytics event focused
solely on Property and Casualty. Meet leaders from:
• Underwriting • Pricing • Claims • Fraud
• Risk Management • Actuarial Research
• Analytics • Business Intelligence
• Data Science • Technology • Operations
• Product Management • Marketing
• Web/Mobile/Digital Channels
JOB TITLE:
OTHER
END-USERS
Based on our previous Insurance events, you
can expect to see:
COMPANY TYPE:
61%
32%
See who you can meet, learn from, and forge
new business relationships with:
Alesia Siuchykava
Project Director
FC Business Intelligence/Data Driven Business
201 204 1694 [email protected]
Register today! Go to www.analytics-for-insurance.com/canada or call 201 204 1694
39%
18%
23%
20%
EVP/SVP/VP MANAGER DIRECTOR/ HEAD CHIEF/PRESIDENT/ GENERAL MANAGER7%
VENDORS/SOLUTIONS/ CONSULTANTSMedia Partners:
Dragos Daniel Capan Statistician
Workplace Safety and Insurance Board (WSIB)
Jamie McDougall Vice President, Personal Insurance Solutions
Gore Mutual Insurance Company
Masoud Charkhabi Senior Director, Marketing Solutions & Client Offers CIBC
Gerry De Lauro SVP, Group & Affinity HUB International Limited
Marcia Mowatt
Senior Manager Underwriting Quality, Control, Risk,and Systems TD Insurance TD Bank Group
Lawrence Sandler Senior Business Solutions Consultant BAE Systems Applied Intelligence
Dennis Nilsson
VP, Leader of Center of Excellence | Pricing and UnderwritingRSA
Bob Sanche
Second Vice President, Actuarial Research & Development Travelers
Eugene Wen
Vice President & Chief Statistician
Workplace Safety and Insurance Board (WSIB)
Stephen Applebaum Principal
Insurance Solutions Group
Reuven Shnaps
Vice President of Professional Services Earnix Cindy Maike GM of Insurance Hortonworks Michael Cupps Senior Vice President Open Connect
James Barber
Director Global Insurance Principal Information Builders Jerrard Gaertner Professor Canadian Association of IT Professionals Janine White VP Analytics Kanetix Greg McCutcheon
President Opta Information Intelligence
Ben Kosic President & CEO CANATICS
Don De la Paz
Head, Insurance Information Services RBC Insurance
Carl Lambert
Vice President, National P&C Business Intelligence The Co-operators
Hashmat Rohian
AVP, R&D – Data Science Aviva Canada
David Davidson
Meet, learn from, and forge new business
Margaret Resce Milkint Managing Partner The Jacobson Group
Germain Denoncourt Principal and Consulting Actuary Coefficient Actuarial Consulting
Richard Boire Partner Boire Filler Group (BFG)
Register today! Go to www.analytics-for-insurance.com/canada or call 201 204 1694
7:30-9:00 REGISTRATION, EXHIBITION & WELCOME COFFEE
9:00-9:15
Opening remarks and Keynote on Big Data from Conference Chairman Stephen Applebaum
9.15-11.30
ESTABLISHING AN ANALYTICS CULTURE
9.15-9.35
Data & Information Governance – Why it is organizationally imperative for the analytics driven insurer
•
Understand how analytics has and continues to change the way insurance companies drive innovation by leveraging advancingtechnologies and utilizing big data, the internet of things or even developing and executing more advanced predictive / descriptive statistical models to tailor services and experiences to ensure the right value proposition is delivered to existing and prospective clients
•
Learn to pay the right attention and allocate effort in protecting client information, not just from a technology perspective but also organizationally through processes and people•
Hear thoughts on why data and information governance is more important than ever as insurers continue their quest in harnessing the value of analyticsDon De la Paz, Head, Insurance Information Services, RBC Insurance
9:35-9:55
Putting Advanced Analytics to Work in Support of Business Transformation
•
Develop a strategic focus and capability to better leverage analytics•
Getting started: demonstrating value and getting buy-in•
Gain commitment from leadership and create an organization-wide shift to data-conscious culture•
Integrate advanced analytics into business decision process•
Understand unique challenges for business transformation and how advanced analytics can help Eugene Wen, Vice President and Chief Statistician, Workplace Safety and Insurance Board (WSIB)9:55-10:15
Innovative BI and analytics implementation: Combine speed, quality and impacts
•
Learn how an insurance company can leverage on the value of its information?•
Understand why the BI maturity models do not work for insurance and what are the role of actuaries•
Create simple, efficient architecture oriented towards analytical needs•
Select the right BI tools where the main criteria is the capability to generate benefits Carl Lambert, Vice President, National P&C Business Intelligence, The Co-operators10:15-10:35
Next best action for the digital insurer in a connected world
Find out how connected data can be used in:
•
Social networking (for extracting meaning)•
Logistics networks (for routing)•
Financial transaction graphs (for detecting fraud)•
Telecommunications network and ad optimization•
Recommendation engines and in many places Hashmat Rohian, Innovation Lead, Aviva Canada10:35-11:00 EXHIBITION & NETWORKING COFFEE BREAK
11:00-11:20
Topic TBA
Dennis Nilsson, VP, Leader of Center of Excellence - Pricing and Underwriting, RSA
11:20-12:00
PANEL DISCUSSION
Stephen Applebaum, Principal, Insurance Solutions Group (moderator) Don De la Paz, Head, Insurance Information Services, RBC Insurance
Eugene Wen, Vice President and Chief Statistician, Workplace Safety and Insurance Board (WSIB) Carl Lambert, Vice President, National P&C Business Intelligence, The Co-operators
Hashmat Rohian, Innovation Lead, Aviva Canada
Dennis Nilsson, VP, Leader of Center of Excellence - Pricing and Underwriting, RSA
12:00-1:00
FRAUD DETECTION
12:00-12:20
Using Advanced Analytics and Data Across Insurers to Fight Fraud
•
Use sophisticated analytics involved network analysis to identify suspicious behaviour•
Direct your limited investigative resources to the right claims•
Discover benefits of using data from multiple insurers Ben Kosic, President and CEO, CANATICS12:20-12:40
Optimizing Resource Assignment & Referrals Using an Analytical Approach to Fraud Detection
•
Learn about industry leading analytics enabling insurers to identify and fight insurance fraud in an efficient fashion•
Understand the complexity and volume of criminal attacks on insurers is a growing problem•
Investigate all suspicious claims making efficient claim segmentation and prioritization essential to optimize resource assignment and referrals•
Analyze, detect and prioritize alerts with a high degree of accuracy and optimize resources that will review and investigate alerts Lawrence Sandler, Senior Business Solutions Consultant, BAE Systems Applied Intelligence12:40-1:00
PANEL DISCUSSION
Stephen Applebaum, Principal, Insurance Solutions Group (moderator) Ben Kosic, President and CEO, CANATICS
Lawrence Sandler, Senior Business Solutions Consultant, BAE Systems Applied Intelligence
1:00-2:30 EXHIBITION & NETWORKING LUNCH BREAK
2:30-4:00
ANALYTICS FOR CLAIMS
2:30-2:50
Predictive Models for Risk Scoring Using Claim Characteristics
•
•
Develop discrete time logistic hazard models to assess individual claim’s changing risks over time•
Dragos Daniel Capan, Statistician, Workplace Safety and Insurance Board (WSIB)
2:50-3:10
Improve claims processing by identifying & understanding “dark events”
•
Understand what is “Dark Events” - discrete actions that occur in the processing of a claim•
See why only a small portion of the claims process data is readily available for analysis with a large portion going un-captured and unavailable to analyze•
Learn how, through discovery, capture and analysis of “Dark Events” major improvements can be uncovered and realized Michael Cupps, Senior Vice President, Open Connect3:10-3:30
A transformation initiative done well: making insurance analytics pervasive and interactive
•
Strengthen analytics as equal partner rather than an afterthought when core systems change•
Develop your companies’ vision to exploit information•
Drive executive sponsorship and business impacts as compelling as core ones•
How mid-sized insurers can analytically differentiate vs larger ones•
Innovate across the whole analytic journey•
Strengthening Business / IT relationshipJamie McDougall, Vice President, Personal Insurance Solutions, Gore Mutual Insurance Company
3:30-4:00
PANEL DISCUSSION
Stephen Applebaum, Principal, Insurance Solutions Group (moderator) Cindy Maike, GM of Insurance, Hortonworks
Dragos Daniel Capan, Statistician, Workplace Safety and Insurance Board (WSIB) Michael Cupps, Senior Vice President, Open Connect
Jamie McDougall, Vice President, Personal Insurance Solutions, Gore Mutual Insurance Company James Barber, Director Global Insurance Principal, Information Builders
4:00-4:30 EXHIBITION & NETWORKING COFFEE BREAK
4:30-6:00
THE FUTURE OF ANALYTICS IN INSURANCE
4:30-4:50
Is analytics the game changer and golden ticket for insurance organizations?
•
Get the inside scoop on staffing predictions, growth estimates and recruitment difficulty•
Learn how the insurance industry can attract and secure qualified analytics professionals•
Explore strategies and best practices for creative recruitment and engaging out-of-industry professionals to meet the growing demand for analytics talentRegister today! Go to www.analytics-for-insurance.com/canada or call 201 204 1694
4:50-5:10
Living the digital transformation
•
Discover ways to use analytics and peril-based scoring to gauge risk and profitability on a location by location basis•
More effectively underwrite and rate properties with a better understanding of the risk as it relates to losses•
Improve rate precision, underwriting assessment/selection and implement better loss controls•
Discover ways to successfully implement predictive analytics into your business process using your own models or as a turn-key standalone solutionGreg McCutcheon, President, Opta Information Intelligence
5:10-5:30
The Future of Analytics and Insurance
•
Understand how working with innovative claims suppliers can add value to an insurers collection and analysis of data•
Explore the issues that may arise around protection and ownership of the data generated through claims suppliers•
Consider the discussion on when the data becomes generic and to what extent can claims suppliers use the generic data for other purposesWendy Hillier, Insurance Claims Consultant, Wendy Hillier Consulting
5:30-6:00
PANEL DISCUSSION
Wendy Hillier, Insurance Claims Consultant, Wendy Hillier Consulting (moderator) Marcia Mowatt, Senior Manager Underwriting Quality, Control, Risk,
and Systems TD Insurance, TD Bank Group
Greg McCutcheon, President, Opta Information Intelligence Margaret Resce Milkint, Managing Partner, The Jacobson Group
6:00-7:30 EXHIBITION & NETWORKING DRINKS RECEPTION – KINDLY SPONSORED BY HORTONWORKS
May 12: DAY 2 CONFERENCE PROGRAM
8:00-9:00 REGISTRATION, EXHIBITION & WELCOME COFFEE
9:00-10:30
RISK MANAGEMENT AND UNDERWRITING
9:00-9:20
Trust the analytics for pricing, Luke The math works
Bob Sanche, Second Vice President, Actuarial Research & Development, Travelers Canada
9:20-9:40
Maximize the broker-underwriter relationship to share insights on customer segments and
discover new business opportunities
•
Analyze multi dimensions through various characteristics to become more proactive pre-acquisition•
Incorporating a more collaborative approach to broker relations•
Be prepared with creative offers for new customers, perhaps a mobile platform?•
Make insurance real-timeGerry De Lauro, SVP, Group & Affinity, HUB International Limited
9:40-10:00
Putting Analytics to Work
This session will highlight effective insurance analytics applications:
•
Review data challenges across key areas of pricing, underwriting, marketing and Broker analytics•
Understand how to create measures of customer profitability•
Learn to conduct customer value segmentation•
See how to improve underwriting efficiency Richard Boire, Partner, Boire Filler Group (BFG)David Davidson, Senior Consultant, Boire Filler Group (BFG)
10:00-10:30
PANEL DISCUSSION
Stephen Applebaum, Principal, Insurance Solutions Group (moderator)
Bob Sanche, Second Vice President, Actuarial Research & Development, Travelers Canada Gerry De Lauro, SVP, Group & Affinity, HUB International Limited
Richard Boire, Partner, Boire Filler Group (BFG)
10:30-11:00 EXHIBITION & NETWORKING COFFEE BREAK
11:00-12:30
CUSTOMER CENTRICITY
11:00-11:20
Enhancing Pricing Sophistication for Today’s Market - The Path to Customer Centricity
•
Understand how insurance companies can use data they collect already to improve their understanding of customer behavior andexperiences
•
Establish more profitable relationships with their customers through improved use of analytics•
Learn what best practices should be applied for adopting price optimization and what are the most common challenges that must be overcome•
See what techniques can be used to measure the results Reuven Shnaps, Ph.D., VP Professional Services, Earnix11:20-11:40
Put the customer at the heart of your business
•
Identify the overall value of a customer to your organization•
Segment customers more accurately and across many characteristics and behaviors such as profitability, lifestyle, up- and cross-sale opportunities and risk segment•
Find the right balance of touch-points with your customers to offer new targeted insurance offers Masoud Charkhabi, Senior Director, Marketing Solutions, Client Offers, CIBC11:40-12:00
Make talk UBI data to evaluate real auto insurance cost ; per kilometer driven, per hour of day,
per type of road, each per coverage and kind of loss … and much more for the future
Use telematics to:
•
Generate real business value from the data•
Get the edge – or at least prevent adverse selection and a difficult competitive position•
Think outside the box•
Be ready soon for a close futureGermain Denoncourt, Principal and Consulting Actuary, Coefficient Actuarial Consulting
12:30-1:00
PANEL DISCUSSION
Stephen Applebaum, Principal, Insurance Solutions Group (moderator) Reuven Shnaps, Ph.D., VP Professional Services, Earnix
Masoud Charkhabi, Senior Director, Marketing Solutions & Client Offers, CIBC
Germain Denoncourt, Principal and Consulting Actuary, Coefficient Actuarial Consulting
1:00-2:00 EXHIBITION & NETWORKING LUNCH BREAK
2:00-3:00
ANALYTICS FOR BROKERS AND INSURERS
2:00-2:15
Competing with Segmentation: The Broker Distribution Channel vs. Direct Channel
•
Understand the evolving role of segmentation in the distribution of insurance by contrasting traditional approaches with the use of new data and techniques which help measure client profitability•
Deploy resources more effectively by understanding the true value of emerging segmentation approaches•
Understand the opportunities/constraints in the use of analytics by the various channels and regulations Greg Purdy, Partner, getClarity Inc.2:15-3:00
PANEL DEBATE ABOUT THE MERITS OF SEGMENTATION AND THEIR APPLICATION IN BOTH
DIRECT AND BROKER CHANNELS
Greg Purdy, Partner, getClarity Inc. Richard Boire, Partner, Boire Filler Group
Jerrard Gaertner, Professor, Canadian Association of IT Professionals Janine White, VP Analytics, Kanetix
3:00-3:30 EXHIBITION & NETWORKING COFFEE BREAK
3:30-5:00
WORKSHOP – exclusively for platinum level pass holders
Stephen Applebaum, Principal, Insurance Solutions Group
5:00 END OF CONFERENCE
CLICK HERE TO ACCESS EXHIBITION AND SPONSORSHIP BROCHURE
Get more information by checking out our sponsorship document featuring past event statistics, key attendee info and branding opportunities.
www.analytics-for-insurance.com/canada/docs/spex-analytics-for-insurance.pdf
SPONSORS 2015
Analytics for Insurance Canada provides you with a remarkable
opportunity to showcase your solutions to a host of key potential clients.
Ensure your company is represented at the event by choosing from an
array of sponsorship options to customize your own package and suit
your particular goals.
Space is limited reserve
your booth today!
Learn about our multi-show opportunities to maximize presence across all types of carriers through North
America. Contact Jason at [email protected] or 201-204-1091 to hear about how you can get involved.
Jason Silverman
Director of Business Development Financial Services & Insurance Division
T:
(201) 204 1691
E:
[email protected]
Gold Sponsors
Silver Sponsors
REGISTER NOW!
Why not take advantage of our special group discounts? The more attendees you sign up, the more money your company saves!
Contact us here at 201 204 1694 for more details.
Pass Features
PLATINUM PASSBest Value GOLD PASSMost Popular SILVER PASSStandard Access to conference roomü
Networking lunch and coffee breaks
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Evening drinks reception access
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Access to exhibition hall
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Access to presentation slides post-conference
Access to audio recordings of every conference session *
Access conference workshop*
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Solutions Providers/Consultants/Other
Full Price $2595 $2395 $2195Insurance Carriers
Full Price $2295 $2095 $18953 Easy & Secure ways to Register!
ONLINE:
secure.firstconf.com/analytics-for-insurance/canada/register.phpCALL:
201 204 1694
EMAIL:
[email protected]
Alesia Siuchykava
Westin Prince Toronto, 900 York Mills Rd, Toronto, ON M3B 3H2, Canada
VENUE INFORMATION:
WESTIN PRINCE TORONTO
TERMS AND CONDITIONS
Passes are transferable without any charge.
Cancellations after February 13th 2015 will in incur a 25% administration fee.
Cancellations after April 10th will not be reimbursed.
Please note – you must notify FC Business Intelligence in writing of cancellation. All cancellation requests should be emailed to [email protected]
The organizers reserve the right to make changes to the program.
FC Business Intelligence takes every care to ensure that prices quoted are correct at time of publishing however, bookings will only be accepted if there is no material error in the price advertised on the website.
