Values Statement 4 Membership 4

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Values Statement 4

Membership 4

Membership Benefits 4

Literaservices - Back Office, Professional Development, Group Purchasing, IT, Telecom, Consulting Services, And More! 6

Discounts & Benefits 6

Accounting & Payroll 6

Help Desk Services 7

Back Office Cooperative Group Purchase Plan 7

At&T Telephone Services 7

The Look Of It Kit 8

The Communication Kit 9

The Presentation Kit 10

The Money Kit 10

Educational And Professional Development Opportunities 11

Social Opportunities 11

Volunteer Fairs And Recruitment 11

Job Postings 12

Literaseek 12

CLA Member Portal 12

Literacenter 13

Common Spaces 13

Meeting Rooms 13

Litlounge 14

Hosting Meetings And Events 14

Catering 15

Food And Coffee 15

Parking 16

Bikes 16

Security And Keycards 16

Hours 16 Mail 17 Printing 17 Cleaning 17 Alterations To Offices 17 Communications 18

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Values Statement

The Chicago Literacy Alliance (“CLA”) is dedicated to increasing the combined impact of the community’s literacy agencies by providing opportunities for creative and effective collaboration. Working together, we envision a future in which 100% of Chicagoland residents are functionally literate, and in which their shared literacy is a defining

characteristic and point of pride for our home. To make our vision come true, we pledge to collaborate in the spirit of partnership, productivity and pride. CLA needs the creativity and commitment of everyone to help it thrive.

Membership

Membership levels, benefits, and fees for 12-month CLA memberships are as follows.

Membership Benefits

All

Member

Levels

• Invitations to CLA meetings and social events at Literacenter and

elsewhere

• Organization listing on the CLA website

• Highlighted organization event listings on the CLA website calendar

and in newsletters

• Free participation in CLA interest groups

• Informal connections and referrals across the CLA network

• Listing privileges on Literaseek

• Use of the Literacenter’s flex workspace (desks / tables / couches in

the communal areas) during normal working hours, as well as occasional other days /times when CLA elects to keep the space open for members (during events, on weekends, etc.). CLA reserves the right to limit the use of the flex workspace from time to time for special events.

• Use of Literacenter amenities including high-speed WiFi, electrical

outlets and charging stations, mail and package receiving, and printing/copying

• Opportunity to rent Literacenter storage locker(s) at $25/mo each

• Opportunity to print/make copies at Literacenter at no cost until the

limit of each member level, and at the cost of $.05/black and white copy; $.20/color copy after that limit has been exceeded

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Classic

Enhanced

Resident

Price

_{$250 / year}

_{$2,500 / year}

_{$5,000 / year}

Free B/W

copies 250 / year 2,500 / year 5,000 / year

Use of conference / meeting rooms At hourly rates 30-day advance booking privileges No charge 90-day advance booking privileges No charge Advance booking privileges as far ahead as desired Storage

lockers At $25/mo each 1 at no charge

Extras at $25/mo each 5 at no charge Extras at $25/mo each LitLounge Rental At usual hourly rates After 5:30pm at discounted hourly rates (pending availability) After 5:30 pm at no charge (pending availability) Reserved Office

-

At monthly rates: 1-person: $250/mo 2-person: $500/mo 4-person: $700/mo

Membership is per organization and can include as many team members as desired. One keycard is included with membership; additional keycards are available for $25/ea.

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Literaservices - Back Office, Professional Development,

Group Purchasing, IT, Telecom, Consulting Services, and

more!

To take advantage of any of the following services, contact Alison Hanold ([email protected]).

Discounts & Benefits

• 10% discount at Open Books

• $65 Divvy memberships

• 30% off membership at Brooklyn Boulders

• 15% off membership at Big City Crossfit when the first three CLA

members sign up, 20% off when six sign up, and 25% off when more than six sign up

• 15% off treatment with West Meets East Acupuncture

• 20% off annual membership at Sat Nam Yoga

Accounting & Payroll

2% of net prior year revenue, paid monthly

• Payroll preparation and administration

• Bill payment processing via secure cloud based Bill.com service

• Hosted QuickBooks file with remote access privileges

• Monthly and quarterly financial statements

• Cash receipts application

• Daily banking downloads

• Monthly bank reconciliation

• Board package preparation

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Help Desk Services

$95/hour, based on 15-minute increments

• 24/7 Help Desk Services, available in minute increments with a

15-minute minimum

• Help desk services are supported for:

o Standard operating systems such as Microsoft Windows 7 & 8 and

Apple OSX Mavericks & Yosemite

o Business applications on smartphones and tablets with Apple, Android

or Windows mobile platforms

o Locally connected printers

Back Office Cooperative Group Purchase Plan

varies

• Office Supplies from Staples at significant discounts from list price

• Additional wide range of services – more information to come soon

AT&T Telephone Services

see details below

• CLA can provide Standard level AT&T Office@Hand business phone

service anywhere with an internet connection. VOIP phones (Polycom) can be purchased for $155, each, and direct-dial phone numbers are $25 per month, per user. This service provides a full suite of options including the ability to use your cell phone or computer as your office phone, as well as e-fax and web conferencing solutions.

• Also available: 8% discount on AT&T wireless phone plans.

• See https://officeathand.att.com/web/signup/plansandpricing.html for

complete list of services. Contact Jimmy Martin

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The following packages are The Founding Kit’s offers to you, in their own words and with their own enthusiasm! For more information, visit www.foundingkit.com.

The Look Of It Kit

$5,100 for photography

$5,700 for videography $5,900 for both

Logo Design: After completing Founding Kit’s strategic client questionnaire, a graphic design team will create a custom logo for your organization. They will create your tailor-made logo in print form as well as web format for Facebook and Twitter specifications. You'll receive 2 logo designs to choose from and have 1 round of revisions before receiving your final logo.

Website: Founding Kit’s WordPress team will create a fully-functional website for you. This includes a custom website with Home, About, Products or Services, Blog, and online contact form pages. Your site will enable Google Analytics, full site backups, eCommerce, SEO onsite basics (the foundation), and email setup.

Domain Name & Hosting: Get your URL and domain name hosted with Founding Kit’s hosting service so that your website is up and running in no time. Includes one (1) domain name purchase and one (1) year of hosting.

Business Card Design & Printing: Founding Kit’s graphic design team has created a variety of business card designs with different typographic applications to round out your brand voice. They use Pantone colors for printing specifications, and will provide you with a high resolution PDF and 500 business cards. Includes four (4) templates to choose from and one (1) round of revisions before you receive your final files.

Photography or Videography: Want to make a better impression? Make a video, or update your photography for your organization! Founding Kit’s video team is ready to make you one (1) 60-second introductory video to feature on your website. Their photographers are ready to make you look great! Includes either one (1) introductory video or one (1) hour-long photography session – please see above for price variations.

Virtual Assistant: Need help? A Virtual Assistant can help you out with things like general administration to Internet research to appointment scheduling and more! Includes 5 hours of Virtual Assistance.

Accountability Partner: An Accountability Partner will touch base with you three times as your kit gets set up to keep you on track.

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The Communication Kit

$3,000

E-Mail Newsletter Provider: Founding Kit’s newsletter provider offers the easiest way to create, send, share and track email newsletters online. Launch a simple email marketing campaign and have fun doing it, too! Includes one (1) year agreement for 1,000 contacts.

Social Media Setup and/or Coaching: Need a newly-designed Facebook fan page, Twitter page, or LinkedIn company page for your business? Want to create a plan to create social media buzz? Look no further! Includes five (5) hours of setup and/or coaching work.

Publicity: Let Founding Kit pitch to the press so you don’t have to. Get a

professionally crafted pitch, reviewed and perfected so the press knows all about your organization. Save time, increase exposure and raise more money. Includes one (1) professionally-written pitch and outreach to five (5) media outlets.

Newsletter, Blog, Brochure Writing, Copy Writing & Editing: Your marketing efforts should pack a punch. Founding Kit’s writer will help you determine your goals for your newsletter, blog or brochure, copywriting, or editing needs and then turn your raw materials into clear, compelling prose. Includes (2) hours of writing work.

Accountability Partner: An Accountability Partner will touch base with you three times as your kit gets set up keep you on track.

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The Presentation Kit

$2,400

Public Speaking Coaching: Need to improve your pitch? Want to get better at presenting to potential partners, investors, colleagues or audiences? Work with a public speaking coach to become a better public speaker. Includes two (2) hours of coaching.

HR Consulting Services: Focus on developing top talent and resources for your organization. Figure out what you need when it comes to human resources — from payroll to benefits to employee relations — and learn from Founding Kit’s

outstanding HR solutions team. Includes one (1) hour of consultation.

The Money Kit

$3,300

CPA Guidance: Get accounting and/or tax consulting, a quarterly accounting review plus a handy dandy sales tax calendar. Includes five (5) hours of consultation.

Accounting Software: No business is truly successful without proper accounting. With Founding Kit’s accounting software partner, use a simple interface & bank data importing that will cut down on your bookkeeping time by 80%. Includes an account for one (1) year.

Grant Writing Services: Let Founding Kit’s grant writer tell your story in a clear and powerful way. Have a 30-minute introductory call to develop a mini-grants pipeline and process to set you up for success, along with the completion of 1 full strategic Letter of Inquiry (LOI).

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Educational and Professional Development Opportunities

All members are encouraged to participate in CLA programs and events, which will be announced through the weekly CLA newsletter and posted on the calendar in the member portal at www.literacenter.org/a/memberportal. All CLA members are also welcome to suggest programs and events to CLA staff. To suggest a program or to volunteer to plan an event, contact Alison Hanold

([email protected]).

Brown Bag Lunch Series: a chance to step away from your desk and join your fellow members in a conversation about various issues affecting members. Topics include a range of topics like marketing, accounting, state of literacy in Chicago, etc. Members are encouraged to suggest topics and guest speakers.

Expert Office Hours: the CLA will invite experts in various fields (program officers, evaluation thought-leaders, etc.) to spend a day at the Literacenter, and Members can reserve private 30-minute time slots to meet with these experts about any topic that relates to their area of expertise.

Literacy Nights: These events will take place at different locations around the city, and are intended to educate the public about literacy programming available within the CLA community. All members are encouraged to participate.

And others to come!

Social Opportunities

The CLA will regularly host social gatherings for members, including game nights, happy hours, book clubs, and more. All members are encouraged to suggest or host social events!

Volunteer Fairs and Recruitment

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will keep a volunteer database that tracks all attendees and their interests for members to draw from as volunteer needs arise. Stay tuned for more information about these events as they unfold.

Job Postings

The CLA is dedicated to helping build the teams of member organizations and to keeping literacy talent within our community. Members are encouraged to share those listing with the CLA community through our website, newsletters, and word of mouth. Send job listings to Heather Bronson ([email protected]).

Literaseek

Literaseek is an online data map displaying the locations at which literacy organizations provide their services. It enables program providers to identify underserved areas, helps schools to find programs that serve their needs, and makes searching for relevant services quick, easy, and graphically accessible. Literaseek debuted in 2014 and is now being populated with full service data. Members are asked to regularly add and update their programs in Literaseek in order to maintain its accuracy and fulfill its purpose. Members should share their Literaseek information with Jen Daniels-Lake

([email protected]) or can enter their information at http://www.literaseek.org.

CLA Member Portal

The CLA Member Portal is the place to reserve meeting rooms, find member information, start conversations with fellow members, and more. You can login at www.literacenter.org/a/memberportal.

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Literacenter

Common Spaces

Members should leave common areas as clean as or cleaner than they found them. Given the large number of people in the common space at any time, please maintain appropriate noise levels, limit interruptions, and respect the other people in the space.

Meeting Rooms

All meeting / conference rooms include electric power and internet access. A/V equipment is included in rooms holding 4 or more people. Meeting rooms must be reserved through www.literacenter.org/a/memberportal.

Meeting Rooms

Room Capacity Number of Rooms Available Classic Members Enhanced and Resident Members Non-Members

Weekdays Weekends Weekdays Weekends

1-2 ppl 6 $10 / hr $20 / hr Free $20 / hr $40 / hr

40+ ppl 2 $50 / hr $80 / hr Free $80 / hr $100 / hr

LitLounge

Only available for rent in evenings (after 5:30 pm) and on weekends

50-80 ppl $160 / hr $160 / hr Free $200 / hr $200 / hr

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LitLounge

The LitLounge is the social hub of the Literacenter, and can be used for informal social gatherings and meetings. The space is equipped with TVs, a projection / sound system, comfortable furniture, games, a piano, and a kitchen for your use at any time during the workday. LitLounge can also be reserved for private use after normal work hours.

The kitchen area of the LitLounge is the food center for everyone, and the dishes, cutlery, and utensils there are free for members’ use. To keep the kitchen nice for our community, please clean up after yourselves and your guests. Refrigerators and freezers will be cleaned out every Friday at 3pm. If you need to store food for longer than that, please contact [email protected] about special

arrangements.

In general, the LitLounge is a friendly and casual space. Please help to keep it that way by putting things back after you use them (all pieces back in their game boxes, all trash dropped in wastebaskets, etc.), using the TV, sound system, and projectors at

reasonable noise levels, and being mindful of potentially offensive media.

Hosting Meetings and Events

When planning and holding your meetings and events, please ensure that you respect the work environment of the other members.

1. Members are responsible for their own setup and cleanup of the meeting rooms. If setup requires rearranging furniture, please contact Jimmy Martin

([email protected]) before moving forward.

2. Members may use the equipment available in the meeting rooms at no charge. However, you are responsible for the equipment’s safe use.

3. Room bookings are scheduled on a first-come first-serve basis through www.literacenter.org/a/memberportal.

4. You must reserve your space online in advance. If you decide to use an available space spontaneously, you must still retroactively reserve the space through the member portal.

5. CLA is not responsible for items left unattended in the meeting rooms.

6. CLA reserves the right to assign a different meeting room to a group in order to coordinate the multiple needs of the user group and the Literacenter.

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Catering

Members are welcome to use the caterer of their choice in the Literacenter as long as the caterer has: general liability limits of $1,000,000 per occurrence / $2,000,000 General Aggregate / $2,000,000 Products and Completed Operations Aggregate; Auto Liability of $1,000,000; and Workers Compensation Coverage of $500,000 / $500,000 / $500,000.

We recommend the caterers listed below, who are both familiar with the space and have offered competitive pricing to members hosting events in the Literacenter. Should you choose to use a caterer not on this list, you will work with that caterer to ensure that the space is treated properly. CLA reserves the right to prohibit the future use of any caterer that does not treat our space with respect.

Paramount Events (www.paramounteventschicago.com)

Free delivery for dropoff catering orders, and 20% off full-service catering in the Literacenter. Contact: Kim Urbaniak, [email protected]

Hearty Boys Catering (www.heartyboys.com)

A cost-effective option for breakfast and lunch services. Request an affordable, CLA-specific menu from Jen Daniels-Lake ([email protected]). Contact: Katie Martin, [email protected], 773-244-9866, ext. 209

Food and Coffee

Coffee is available on the second floor of the Literacenter and in the LitLounge. Please note that the coffee provided is single serve, so if you are hosting a meeting where 10+ people will require coffee, we ask that you provide coffee in bulk from a coffee shop rather than using the single serve machines.

Food is available for purchase through vending machines in the LitLounge. If there are any issues with either the coffee or vending machines, please inform Jimmy Martin ([email protected]). Members are welcome to bring outside food into the Literacenter and to store food in the LitLounge refrigerator, within reason. All food must be labeled with your name, and the refrigerator will be cleaned out weekly on Fridays at 3pm. All food left in the refrigerator at that time will be discarded.

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Parking

There is limited evening/weekend parking (after 6pm and on weekends – never

overnight) available to members at the corner of Wayman St. & Union Ave., two blocks north of Lake St. and one block west of Desplaines St. These spots are not guaranteed, and are available on a first-come first-serve basis.

Bikes

Bike parking is limited in the area. The CLA will make its best effort to develop a bike-friendly culture, which may involve the addition of bike racks within the vicinity. Building regulations do not allow the storage of bikes inside the Literacenter building.

Security and Keycards

Each member is responsible for ensuring the security of his/her individual workspace and equipment. Members are also expected to do their best to ensure the shared security of the common spaces. Members will be issued one (1) access keycard for each employee authorized to access Literacenter. The keycard will entitle the holder to enter the premises and use on-site printers/copiers. Members agree not to give their assigned keycards to other people. Members may be accompanied by a reasonable number of guests at all times except for special events identified as “Members Only.” Members have total responsibility for guests, including responsibility for damages, injuries, theft, without exception, and agree to release CLA from any liability. A $25 setup fee will be charged for each keycard requested, whether initially or as a

replacement. Members are responsible for all keycards distributed among their staff, as well as for retrieving keycards from former employees and immediately reporting lost or stolen keycards. Should any Member fail to report a lost keycard, and should that loss result in damage or theft within the Literacenter, the Member will be held liable.

Members who violate any conditions of Membership Access may also have their memberships revoked with no refund.

Hours

The Literacenter and LitLounge are available for use Monday-Friday from 9 am to 5:30 pm. Enhanced and Resident members may also use the space outside of that time, but will be held responsible for any damage or misuse. CLA reserves the right to limit the use of the Literacenter or LitLounge from time to time for special activities and events.

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Mail

Mail and package receipt services are available to all Members. Member mailboxes will be located near the Enormous room, and CLA staff will deliver mail to these boxes as it arrives. Large packages will be held at the welcome desk, and CLA staff will notify members of their arrival.

Printing

There are two printers/copiers available for your use at Literacenter. Once the free copies provided with your membership have been exhausted, prints and copies cost $.05/black and white copy; $.20/color copy. Printing costs will be paid through your keycard, and your organization will receive a monthly invoice for these costs. Please report low paper, toner, or any other printer issues to Jimmy Martin

([email protected]).

Cleaning

A cleaning company will provide services after work hours Monday through Friday in the common areas and in each of the private offices. Members are responsible for garbage, recycling and general tidying throughout the day.

Alterations to Offices

Any alteration whatsoever to the permanent offices, including ( but not limited to), new paint colors, installation of shelving, bolting artwork to walls, and so on, must be approved by CLA before initiating. Members choosing to make such alterations will be responsible for returning their offices back to standard condition upon their departure or for reimbursing CLA for the cost of such restoration.

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Communications

The CLA will communicate with members through weekly newsletters containing event information, shared member stories, and more. To send event listings or other

information to be shared in the newsletter, please contact Heather Bronson ([email protected]).

Members will be listed in the Member Directory at www.literacenter.org/a/memberportal, which also contains a group conversation board. CLA encourages members to reach out to one another through this directory and to use the group conversation board for collaboration, general questions, requests for suggestions and ideas, and other related topics. The CLA team is also happy to make individual suggestions about which

members might be good collaborators for specific projects. Members are discouraged from adding emails found in the directory to mass mailing lists, and are prohibited from sharing or selling contact information to outside parties.

Conflict Resolution Process

The CLA is committed to ensuring fairness, transparency, accessibility and

accountability in the conflict resolution process. Our hope is that all members will show flexibility, compromise and respect, and that we can work collaboratively to address and concerns

• If a Member has a problem with the actions or behaviors of another Member,

she or he must first try to resolve the problem directly with that person or group.

• If the problem persists, the Member will be asked to put the complaint in

writing and address it to Alison Hanold, Partnerships Director. CLA staff will review the complaint, speak with both parties, and propose a solution.

• If the problem persists, or if either party is dissatisfied with the proposed

solution, the issue will be elevated to the CLA’s Executive Director, who has final say and will offer a solution. This solution must be followed; if the problem persists, CLA may choose to terminate the lease/license of either party based on its best judgment.

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CLA Team

The staff of the CLA is happy to help you with any questions or concerns you may have regarding your membership or use of the Literacenter. Please do not hesitate to reach out to any of us for any reason, and say hello when you see us around the space!

Mike Ban, Executive Director

[email protected] 312.690.4793

Mike was one of the early active volunteers at the Chicago Literacy Alliance. After serving as the volunteer President of CLA for four years, he was named Executive Director in 2014, taking a full-time and even more active role in building the cause. Mike’s involvement in literacy dates back to his days as Executive Director of Book Worm Angels, which he headed for 9 years before merging it into Open Books in 2013. Mike brings a wide range of business and nonprofit experience to the CLA party, including stints as the first ad sales manager of The Weather Channel, Advertising Director of the Sherwin-Williams Company, and, with his wife, Jean, starting a pioneering concept in staffing with their national company, Paladin — placing marketing and advertising executives into contract positions. Mike is an active cyclist, night school graduate from a college in Cleveland that’s been

swallowed up by two other larger universities (neither of which ever were in a bowl game), proud dad of three wonderful children, grandpa to two awesome junior hockey players, and committed friend to literacy.

Heather Bronson, Communications Manager

Heather comes to the Chicago Literacy Alliance from an internal agency where she not only was an editor for the last 5 years but also helped launch her company's social media brand. She is a co-chair of the Mad Hatters, a children's performance group that promotes literacy in Chicago public libraries and schools through singing and acting out children's books. Heather holds a bachelor's degree from the

University of Missouri-Columbia where she majored in Journalism with an emphasis in magazine editing. Books have always been a big part of Heather's life, from her insistence to read every Babysitters Club book in order when she was 8 (there are 131 books in the series) to writing and illustrating her first book, Ghost Flight, in the fourth grade. Heather is excited to bring her passion for literacy and service to her role as communications manager in which she can serve as a resource to

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Jen Daniels-Lake, Membership Coordinator

Jen Daniels-Lake joins the Chicago Literacy Alliance with a diverse background in non-profit management and a focus on community and membership engagement for cultural and arts organizations. Her prior employment has included working with longstanding institutions like Congregation Solel, Ravinia Festival, and the North Shore Center for the Performing Arts in Skokie. Literacy and education have played a large role in Jen’s professional pursuits, and she has also worked as a Restorative Justice Mentor with Black Star Project and a volunteer tutor with 826Chi. She holds a bachelors degree in Psychology from Northwestern University and is close to completing a masters degree in Non-Profit Management from Spertus Institute. In addition to her dedication to making Chicago the greatest city on the planet, she is a theatre, film, and music lover with an insatiable appetite for local, organic

vegetables!

Alison Hanold, Partnerships Director

Alison joins the Chicago Literacy Alliance from the documentary world. Prior to her work with the CLA, Alison was the Director of Development with Kartemquin Films (a 50 year old social justice documentary film organization), the Director of

Development and Communications at Critical Exposure (a D.C.-based non-profit that teaches youth to use documentary photography to advocate for school reform and social change), and the Associate Director of the Center for Social Media at

American University (a social justice media think-tank). She holds a bachelors degree in Digital Cinema from DePaul University and a masters in Arts

Administration from American University. In her role as the Membership Director with the CLA, she is excited to combine her non-profit experience with her passion for creative and effective partnerships that create meaningful change. Alison is an animal lover, a pie enthusiast, a survivor of a childhood spent in a haunted house, and a believer that education and literacy are the keys to solving a majority of our great city’s challenges.

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Jimmy Martin, Facilities Director

Jimmy is thrilled to be a part of the Chicago Literacy Alliance, bringing with him a love of technology and logistics and an inherent drive to help others. He spent the last ten years in the world of corporate audio-visual and event technology

management-his favorite experience from his previous work being the production of President-Elect Obama’s first press conferences here in Chicago. The product of that endeavor was the most memorable handshake he’s received to date. Jimmy holds a Bachelor of Arts in Theatre Arts from the University of Central Oklahoma, and a Bachelor of Science in Recording Industry Management from Middle Tennessee State University. He is a loyal fan of the Chicago Cubs, and hopes to pass on that sense of healthy optimism to his daughter. He credits his wife, Lauren, for most of the good things in his life.

Stacy Ratner, Co-Founder & Creative Director

Thirtysomething years ago, Stacy learned to read. This life-changing experience led to degrees in law and literature, allowed her to help take three startup companies from idea through a combined total of $30 million in committed venture funding, and finally brought her to the cause of literacy in 2006. She began by founding Open Books, an award-winning nonprofit social venture that now serves 5,000 students each year through a spectrum of exciting programs funded in large part by the sale of used books in its two Chicago stores. Three years later, she co-founded the

Chicago Literacy Alliance…and could not be more excited about what it has

become. In the for-profit sector, Stacy is the co-founder and Chair of Hooray Learning, which provides engaging literacy web portals for students, teachers, and parents. She has received an Emerging Leader Fellowship from the Chicago

Community Trust, places on NewCity’s Lit 50 and the national 40 Women To Watch Over 40 list, the Social Enterprise Alliance’s Innovation award, and recognition on the White House’s official blog for “spreading the infinite and awesome power of books,” but is most inspired by the amazing things that her colleagues make happen every day. Stacy writes a novel every year, eats ice cream every day, and is always starting something. And, yes: her hair really is green.