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2012 ITEA Annual Symposium David G. Smith Sep 2012

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The Flight Plan

 Why; the Research Problem and questions

 Basis and Background; literature review

 Clarification; unique terminology

 How; the methodology and limitations

 What; the findings—what did they say?

 Why; implications and future research

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Overview of the Research

Question

There is a lack of quantitative evidence either

supporting or refuting the claim that ToC PM improves project cost, schedule, performance, and overall

effectiveness

 Theory of Constraints Project Management was brought to the Air Force Flight Test Center at considerable expense, and has never been comparatively studied.

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Overview of the Research

Question

 Questions were designed to address project:

Cost

 Schedule

Performance

Overall Effectiveness

 Four research (and associated null) hypotheses were crafted to address each question

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Definitions of Uncommon Terms

 412th Test Wing

 Air Force Flight Test Center

 Concerto®

 Critical chain project management (CCPM)

 Critical path project management (CPPM)

 Developmental test and evaluation

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Project Management Overview

 Projects fail at alarming rates

Costing time, money and resources  Failing to deliver the desired end state

Volatile projects have the highest failure rate

 Flight test projects are highly volatile

Prior AFFTC project management lacked structure CCPM introduced in 2001

Never quantitatively studied

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The Triad-

pick any two?

Overall

Effectiveness

Cost

Performance

Schedule

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Critical Path Method (CPM)

Program Evaluation and Review Technique (PERT)

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Review of the Literature

 Lack of comparative studies noted

No peer-reviewed studies of volatile projects

 Only anecdotal evidence of success at the AFFTC

None-the-less, ToC implemented in 2001

 Literature strongly supports ToC PM

Reduced cost, ABC automotive-3 more units weekly Increased timely performance-late pharmaceutical

projects reduced by 50%

Delivering project content-777 from late and over

budget to on-time delivery as designed

Improving overall effectiveness-quicker project

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ToC PM 5 Step Process:

 Identify the system constraint

 Exploit the system constraint

 Subordinate everything else to the system constraint.

 Elevate the system constraint

 Lather, rinse, repeat…

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Why test military aircraft?

 Required by regulation

 Enhances safety of flight

 Fiscally smart

Testing minimizes risk

 ID’s problems early

 Provides fix before production

 Multiple examples:

 Bradley

 B-1 Bomber

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Description of the Methodology

 Retrospective quantitative causal-comparative design

 Self-report descriptive research (2 groups)

N=100, n=62 (line managers) N=10, n=10 (senior managers)

 Likert-type scale

ANOVA (t-test, Mann-Whitney U-test, modified

Bonferroni correction)

Factor analysis  Bayesian analysis

 Comparison of actual projects

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Bayesian approach

Different approach from frequentist analyses:

Frequentist:

 Analysis based on a model: Look at p (getting the data we

observed|null hypothesis value of the parameter)

 No prior information

 Estimate an unknown constant (parameter)

 Hypothesis test, p-value, confidence intervals type I/II errors

Bayesian:

 Use hierarchical models

 Estimate a random variable, get a density function  Incorporate prior information

 Clean interpretation: no hypothesis tests, no p-values, no

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Limitations of the Research

 Lack of randomization, manipulation, and in-equality of groups

 Larger sample size?

 Ethics and perception?

 No comparison of identical projects executed differently

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Discussion of Findings

 62 line manager responses (Edwards AFB population of 100)

 36 experiment (uses ToC)

26 control

 10 senior responses (entire population)

5 experiment 5 control

 ANOVA (t-test and Mann-Whitney U-test)

 Modified Bonferroni correction

 Factor analysis

 Bayesian (WinBUGS estimated w/ Markov-Chain Monte Carlo processes)

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0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Q-1 Q-2 Q-3 Q-4 Q-5 Q-6 E F G H I J K Using TOC Not Using TOC

0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 Q-1 Q-2 Q-3 Q-4 Q-5 Q-6 Q-7 Q-8 Q-9 Q-10 Using ToC PM Not Using ToC PM

0 5 10 15 20 25 Fa vors ToC Fa vors Non-ToC Tie Critical Chain Duration Critical Path Duration

Days Saved Savings

Project 1 123 162 39 24% Project 2 57 72 15 21% Project 3 63 66 3 10%

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Significance

 Cost

Line managers support rejection (r(62) = −3.521, p = .0008)  Bayesian statistical analysis supported rejection of the null

hypothesis (p < .05)

 Senior managers did not support rejection (U = 13.5, p = .841)

 Schedule

Line managers not significant (r(62) = 1.71, p = .0919)

 Bayesian statistical analysis supported rejection of the null hypothesis (p < .05)

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Significance

 Performance

Line managers not significant: r(62) = 0.796, p = .429

 Bayesian statistical analysis supported rejection of the null hypothesis (p < .05)

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Significance

 Overall Effectiveness (pooled data)

Line managers significant (r(615) = 2.194, p = .029)

Bayesian statistical analysis supported rejection of the null

hypothesis (p < .05)

Significant for senior managers (1-6: U = 698.5, p < .001; E-K

U = 601, p = .014)

(20)

Implications

 Literature and this study support ToC PM as improving project cost

 Mixed study results addressing schedule; in contrast to the literature which strongly supports ToC PM

 Limited study support for performance; again, in contrast to the literature

 Literature and this study support ToC PM as improving project overall effectiveness

 Power: high value for sensitivity and specificity

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Recommendations

 Future research

Schedule & performance not consistent with literature  Bayesian analysis original contribution to the lierature

Continuous vs likert scale Address age/gender/rank etc

Empirical study with larger group

 Continue the use of ToC PM at the 412th Test Wing

 Expand ToC PM across the AFFTC

 Consider ToC PM for any highly volatile project management scenario

(22)

Recommendations, continued

 Complete one or more comparative studies:

Bayesian analysis of results, using current study as prior

information

Use Edwards as well as other AF bases Consider inclusion in the PM BOK

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Concluding Remarks

References

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