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5

th

POST GRADUATE CONFERENCE ON

CONSTRUCTION INDUSTRY DEVELOPMENT

Bloemfontein, South Africa 16 – 18 March 2008

Copyright © 2006 by Construction Industry Development Board, PO Box 2107, Brooklyn Square, Pretoria, 0075, South Africa.

All rights reserved. This publication, or parts thereof, may not be reproduced in any form or by any means, electronic or mechanical, including photocopying, recording or any other information storage and retrieval systems now or to be invented, without permission from the copyright owners, the Construction Industry Development Board (cidb).

Permission is granted to quote from the PROCEEDINGS OF THE 5th POST GRADUATE CONFERENCE ON CONSTRUCTION INDUSTRY DEVELOPMENT with the customary acknowledgement of the source.

Disclaimer

While every effort is made to ensure accuracy in this publication, the publishers and the editors make no representation, express or implied, with regard to the accuracy of the information contained in these proceedings and cannot accept any legal responsibility or liability in whole or in part for errors or omissions that may be made. The views expressed in this publication are not necessarily those of the publishers and editors, neither do they endorse or guarantee any claims made by the authors of the papers in these proceedings. The reader should therefore verify the applicability of the information or particular situations and check the reference prior to any reliance thereupon.

Published by the Construction Industry Development Board (cidb), PO Box 2107, Brooklyn Square, 0075, South Africa.

www.cidb.org.za

ISBN No. 0-86886-758-6 - (CD ROM) Proceedings of the 5th Post Graduate cidb Conference, Bloemfontein 16-18 March 2008.

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PREFACE

This cidb Post Graduate Conference series is now recognized as an important event in South Africa, encouraging active debate amongst researchers, students and industry. South Africa has entered a period of sustained growth in infrastructure delivery, driven by increasing public and private sector investment. South Africa’s accelerated and shared growth initiative (ASGISA) recognizes the central role of infrastructure to our growing economy and a better life for all South Africans. The theme of this year’s conference – “construction as a cornerstone for economic growth and development” is therefore particularly relevant.

Hosted by the Construction Industry Development Board (cidb) and the University of the Free State, this 5th cidb Post Graduate Conference brings together representatives from a large number of tertiary institutions in South Africa. The papers presented at this conference cover a wide range of topics which are relevant to the development of our construction industry.

Active conference debate on research findings is important to the growth and development of our industry. So too are the opportunities for the growth and development of the researchers and other participants at this conference. Conferences such as these play an important role in the professional development of the skills base in our industry.

It is hoped that participants and delegates will leave the conference invigorated and further inspired to contribute to the body of knowledge as well as to create a research culture and network that will help to transform the construction industry in its pivotal role of socio-economic development in South Africa and on the continent. These proceedings expand the body of knowledge and provide valuable reference material for academics, researchers, students and practitioners. They also provide pointers towards future research for construction industry development.

The conference owes much to the hard work and commitment of the organising committee and I thank Prof Basie Verster, Dr Hendrik Marx, Mrs Elza van der Walt and Mrs Carol Winder of the University of the Free State. Thanks also go to Mr Pumelele Qongqo and Mr Sihle Dlungwana of the cidb. Gratitude is extended to the conference sponsor, Wiehahn (Pty) Ltd, for their valuable support. We gratefully acknowledge as well the important role played by both international and national members of the Scientific and Technical Committee without whose voluntary assistance in reviewing the papers we would not have had a conference.

Ronnie Khoza CEO, cidb

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PEER REVIEW PROCESS

In order to maintain and ensure the highest quality in these proceedings, a two-stage review process was followed. In terms of this process, each abstract received was considered in terms of:

• relevance to the conference theme and objectives; • originality of material;

• academic rigour;

• contribution to knowledge; and

• research methodology.

Authors whose abstracts were accepted were invited to submit their full papers, with initial proposals for improvement of papers. These papers were blind reviewed by not less than two acknowledged experts at least in terms of:

• relevance to the conference them and objectives; • originality of material;

• academic rigour;

• contribution to knowledge;

• research methodology;

• empirical research findings; and • critical current literature review.

There were 11 international and 23 local referees involved. Authors whose papers were accepted after review were provided with anonymous reviewers’ comments and requested to submit their revised papers. The editors of the proceedings finally reviewed these papers. Of the 66 original abstracts, 38 papers were finally accepted for presentation at the conference and inclusion in these proceedings.

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Scientific and Technical Committee

Prof A Akintoye, Glasgow-Caledonian University, UK Mr S Brown, Royal Institute of Chartered Surveyors, UK D Dr N Chileshe, Sheffield Hallam University, UK

P Chynoweth, University of Salford, UK

Dr OJ Ebohon, De Montfort University, Leicester, UK Prof M Hoxley, Nottingham Trent University, UK

Mr A Kerin, ZPM Slovenian Project Management Association, Slovenia Dr J Mbachu, Massey University, Wellington, New Zealand

Prof G Ofori, National University of Singapore, Singapore M Oladapo, Murty International Ltd, Nigeria

Dr E A L Teo, National University of Singapore, Singapore P Prof Y Ballim, University of the Witwatersrand, SA Prof F Buys, Nelson Mandela Metropolitan University, SA Dr MM Campbell, University of the Free State, SA

Prof K S Cattell, University of Cape Town, SA Prof C Cloete, University of Pretoria, SA

Dr A Geertsema, Tshwane University of Technology, SA

Dr R Haldenwang, Cape Peninsula University of Technology, SA Dr T Haupt, Cape Peninsula University of Technology, SA

Prof A Hauptfleisch, University of the Free State, SA Prof M Huchzermeyer, University of Witwatersrand, SA Dr A Karam, University of the Witwatersrand, SA Dr HJ Marx, University of the Free State, SA

Dr R Milford, Construction Industry Development Board, SA Dr J Ndambuki, Vaal University of Technology, SA

Dr D Root, University of Cape Town, SA

Pr Dr W Shakantu, University of Cape Town, SA

Prof P Slatter, Cape Peninsula University of Technology, SA Prof JJ Steÿn, University of the Free State, SA

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Prof G van Zijl, University of Stellenbosch, SA Prof JE van Zyl, University of Johannesburg, SA Prof JJP Verster, University of the Free State, SA Prof F Viruly, University of the Witwatersrand, SA Prof J A Wium, University of Stellenbosch, SA

The Construction Industry Development Board

Mandate

The Construction Industry Development Board is a Schedule3a public entity. It is committed to the development objectives defined in the CIDB Act (Act 38 of 2000) The cidb is a knowledge based organisation with a mandate to:

* Provide strategic leadership to construction industry stake holders and develop effective partnerships for growth, reform and improvement of the construction sector;

* Promote sustainable growth of the construction industry and the sustainable participation of the emerging sector in the industry;

* Promote improved performance and best practice of public and private sector clients, contractors and other participants in the construction delivery process; * Promote procurement and delivery management, the uniform application of policy throughout all spheres of government, uniform and ethical standards including a code of conduct;

* Establish the registration of projects and contractors and other suppliers, to systematically regulate and monitor the performance of the industry and its stake holders for sustainable growth, delivery and empowerment and for improved performance and capability.

For further information on the cidb visit the website on www.cidb.org.za, telephone 012 482 7200 or email cidb@cidb.org.za

CIDB Act 38 of 2000:

The act mandates the Board to “....promote appropriate research...” and “to develop, promote and update a construction industry research agenda that defines national development priorities”

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Contents

Health Safety and Environment

The Economic And Social Impacts Of Site Accidents On The South African Society

Mthalane D, Othman AAE and Pearl, RG……….…. 1-10

Client Commitment And Attitude To Construction Health And Safety In Botswana

Musonda I. and Smallwood J.……… 11-21

Improving Site Management Process Through ICT

Ozumba AOU and Shakantu WM ..……….. 22-31

A Literature Review On The Application Of Titanium Dioxide Reactive Surfaces On Urban Infrastructure For Depolluting And Self-Cleaning Applications

Osburn, L ……….. 32-42

The Impact Of HIV/AIDS On Skills Availability In South African Coal Mines

Kyereh KT and Hoffman DJ …………...……… 43-52

Empowerment and Emerging Contractors

The Role Of Total Quality Management As A Key Intervention In Small Construction Contractor Capacity Building In South Africa

Hauptfleisch, A. C.……….……… 53-63

Critical Success Factors For Small And Medium Sized Contractors In North West Province, South Africa

Makgati Jacky Phaladi and Wellington Didibhuku Thwala ……….... 64-71

Unfinished Business: Current Challenges And Problems Facing Small And Medium Size Contractors In

Swaziland

Mpendulo Mvubu and Wellington Didibhuku Thwala ………. 72-79

Financial Needs Of Small And Medium Scale Contractors In South Africa

Sithembiso Ndlovu and Wellington Didibhuku Thwala ………..… 80- 87

Uncovering The Origins Of Variation Orders

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Best Practice, Quality and Productivity

Quality Management In Construction Project Design And Management

Conradie D.C.U and Roux E ………... 97- 107

Defects In The Construction Industry-Then And Now

Zietsman R ……….. 108-114

Construction Industry Standardisation And Effective Communication

Kotzé BG, Verster JJP and Berry FH ………. 115-124

How Can Information And Communication

Technology Reduce Inefficiencies In The Construction Industry?

Zietsman E ……….. 125-128

Effectiveness Of Project Debriefing Procedures : A Case Study Of The KZN Region Of South Africa

Mpanza, N, Mututo, J G and Pearl, R G ……… 129-138

Construction Project Management

Motivation As A Tool To Improve Productivity On The Construction Site

Wellington Didibhuku Thwala and Lydia Nthabiseng Monese……….. 139-145

Investigating The Contractor’s Risk Sources Associated With The Principal Building Agreement In South Africa

Harinarain N, Othman AAE and Pearl, RG ………...………. 146-157

The Benefits Of Using Constructablity During The Design Process

Motsa N, Oladapo AA and Othman AAE ……….. 158-167

Effective And Efficient Project Management On Government Projects

Samuel R ………. 168-179

Delay Analysis And Its Potential To Reduce Situations Resulting In Claims And Losses

Marais D and Martin L ………... 180-188

Human Resources, Decision Masking and Risk

The Viability Of Corridor Development Between Bloemfontein And Welkom

Campbell MM and Meades EE ………. 189-198

A Need For A Transformation Strategy For Facilities Management In The Public Sector

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A Practical Approach To Calculate Acceleration Costs On Construction Projects In South Africa

Maritz MJ and Schutte AP ……… 209-221

Criteria For Outsourcing Of Facilities

Management Functions By The United Nations

Charles, KA and Cloete, CE ………..…. 222-230

Investigating A Tool For Modelling The Supply side Profile Of South Africa’s Built Environment

Professionals (BEPs)

Matyila N.A and Malete G ……….. 231-248

Procurement Strategies

South African Public Private Partnership (PPP) Projects: A Systemic Model For Planning And Implementation

Nyagwachi JN and Smallwood JJ ………... 249-260

Partnering Within The Design Team

Van der Merwe FJ and Basson GAJ ……….. 261-270

Factors Constraining The Implementation Of Public Private Partnerships In The Electricity Sector In Uganda

Akampurira, E., Root, D. and Shakantu, S. ……… 271-280

Assessing Supply And Demand For Emerging Contractor Development Programmes

P.N. Qongqo and R.V. Milford ……….. 281-290

Education and Training

Influential Elements Of Curriculum Development For Masters Real Estate Education In South Africa: A Literature Research

Chikafalimani SHP and Cloete CE ………... 291-299

An Investigation Into Informal Craft Skilling In The Kenyan And South African Construction Sectors

Wachira N, Root D, Bowen PA and Olima W ………... 300-308

Guideline For Improved Relationship Between Learner Contractor And Site Supervisors In The Expanded Public Works Programme’s Contractor Learnership Programme

Egbeonu E and McCutcheon RT ……… 309-316

A Model Towards An Enhanced Tertiary Built Environment Education

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Affordable Housing and Sustainable Construction

Open Standard Building In South Africa: New Concepts, Strategies And Technologies

Van Wyk LV1 ……….……… 327-336

Assessing The Sustainability Performance Of The 2010 Fifa World Cup Stadia Using The Sustainable Building Assessment Tool (SBAT) For Stadia

Sebake TN and Gibberd JT ………...……….. 337-346

The People’s Housing Process (PHP) Scheme In Gauteng Province Of South Africa- Lessons Learnt

Ogunfiditimi O and Thwala WD ………...….….…... 347-353

The Process Of Testing Community’s Acceptability Of High Quality Earth Constructed Building Methods As A Means To Support Local Economic Development

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THE ECONOMIC AND SOCIAL IMPACTS OF SITE ACCIDENTS

ON THE SOUTH AFRICAN SOCIETY

Mthalane D

1

, Othman AAE

2

and Pearl, RG

3

School of Civil Engineering, Surveying and Construction, Faculty of Engineering, University of KwaZulu-Natal, Durban, South Africa, 1 [email protected], 2 [email protected] and 3 [email protected] Tel. No. 01326022687.

ABSTRACT

Purpose of this paper - This paper aims to identify and quantify the economic and social impacts of

site accidents on the South African society.

Methodology/Scope – Literature review is used to identify the different types and causes of site

accidents as well as their economic and social impacts. Survey Questionnaire, is used to confirm the

identified impacts, add new ones that reflect the South African context and quantify the social and

economical impacts of site accidents on the construction company. Interviews carried out with affected

families to identify the social and economical impacts of site accidents on their life and activities.

Findings - 40% of the causes of site accidents are resulted from falling of people due to their

negligence or not adhering to health and safety regulations. The decrease in standard of living and the

loss of productivity represent the highest economic impacts on the affected families and construction

companies respectively. The loss/injury of the family provider and the depression of employees and

work fellows represent the highest social impacts on the families and construction companies

respectively.

Practical implications - The government should enforce the current H&S procedures and take active

actions to ensure the applications of H&S procedures on site. Construction firms have to follow the

H&S procedures, train all their employees, be stricter to individuals who violate H&S rules, appoint

safety representatives to make safety a major priority in the construction site. Employees have to

adhere and respect all H&S rules placed on site, practice safe construction measures, wear required

personal protective equipment, be aware of their surroundings and report any unsafe activities to

management.

Value - Although the area of H&S is well researched, little attention has been paid to study the

economic and social impacts of site accidents on the South African Society. It provides a real

contribution to the original body of knowledge through filling the gap in this area of research. The

research presents a set of recommendations for the government, construction companies and employees

as an approach to improve the image of H&S in the South African construction industry.

Keywords: economic and social impacts, site accidents, South African society, health and safety

procedures.

1 INTRODUCTION

The construction industry is an important player in the economy of South Africa. It contributes 35% of

the total gross domestic fixed investment and employs approximately 240,000 employees. The South

African government is the single biggest construction client, making up between 40-50 % of the entire

construction expenditure (Department of Public Works, 2000). Despite its pivotal role in social and

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economic development, the construction industry is considered a risky business and poses more

dangers than any other industry (Brace and Gibb, 2005). While Health and Safety (H&S) are the

responsibility of every one at work (Davies and Tomasin, 1990), construction companies have to be

aware that they are responsible for managing and improving issues related to H&S on construction

sites. This is because construction, to a large extent, is a labour intensive industry and depends on the

availability and wellbeing of workers to complete current and future projects (Haupt, 2003, Massyn et

al., 2005). Literature review showed that the topic of H&S has been covered from different

perspectives. For instance, Hubbard (1986) focused on the relevance of construction safety professions

in the construction industry and what these professionals can do to reduce site accidents. In addition,

Abdelhamid and Everett (1998), Everret and Pathan (1998) and Hinze, et al., (1998) identified the root

causes of construction accidents and injuries. Furthermore, Bowen and Hindle (1999) investigated the

problem of site accidents and its causes as well as how these accidents can best be controlled. Haupt,

Smallwood and others studied many aspects of construction workers' health and safety including: the

influence of design on health and safety during construction (Smallwood, 2004), performance approach

to safety management (Haupt, 2003), workers’ compensation premium fraud, safety and health

interventions, impacts of diseases such as tuberculosis and HIV/AIDS on construction workers (Haupt

and Smallwood, 2003 a & b), the plight of aging construction workers (Smallwood and Haupt, 2003) as

well as the occupational health and appropriate health interventions such as medical surveillance

(Geminiani et al., 2005). In spite of the valuable contribution of these studies, the topic of the economic

and social impacts of site accidents on the South African society has received little attention in

construction literature. In an endeavour to overcome the limitation of research in this important area

and to provide valuable input to the original body of knowledge, this paper aims to identify and

quantify the economic and social impacts of site accidents on the South African society.

2 RESEARCH METHODOLOGY AND SAMPLING

A research methodology, consisted of literature review, interviews and questionnaires, is designed to

achieve the abovementioned aim. Firstly, literature review is used to identify the different types and

causes of site accidents as well as their economic and social impacts. Secondly, in order to investigate

the perspective of construction companies, survey questionnaires were developed and sent to directors

of construction companies to confirm the identified impacts, add new ones that reflect the South

African context and quantify the social and economical impact of site accidents on the construction

companies. Finally, as the most concerned part, interviews were conducted with families of the affected

worker to identify the social and economical impacts of site accidents on their life and activities. The

aim of sampling was get a representative and non-biased sample to increase the validity and reliability

of collected data. The South African online yellow pages (SA Yellow Pages, 2007) were accessed to

get a list of Durban based construction companies. The result was a list of 50 companies ranging from

small, medium to large enterprises. This helped get a clear and well represented sample. Out of 50

questionnaires sent to construction companies, 20 were completed and returned. Because of the

sensitivity and nature of this research as certain sectors of the society (i.e. affected employees and their

families) have to be interviewed, the companies that replied to the questionnaires, were contacted to get

information about the affected workers or his/her family. This information was collected from the

records of site accidents kept in construction companies. Out of 87 affected families contacted, 20

families agreed to be interviewed.

3 DATA ANALYSIS

A two-stage approach was adopted for data analysis. The first stage was simply to measure the central

tendency of the interviews and questionnaires responses. The measure of central tendency was used to

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get an overview of the typical value for each variable by calculating the mean, median and mode

(Bernard, 2000). Analysis of the collected data showed close values of these measures which confirmed

the quality and the homogeneity of the collected data. Secondly, since not all site accidents have the

same impact on families and construction companies, a relative importance index was used to

differentiate between impacts of site accidents using the formula of: RII = ∑W / AN, Where

W=weighting given to each driver by the respondents and range from 1 to 5, A= highest weight (5 in

our case); and N= total number of sample (Kometa and Olomolaiye, 1997; Olomolaiye et al., 1987;

Shash, 1993). The data was analysed with the aid of Microsoft Excel spreadsheet. Since there were no

quantification without qualification and no statistical analysis without interpretation (Bauer and

Gaskell, 2000) during the course of this research both approaches of quantitative and qualitative data

analysis were employed

4 TYPES OF SITE ACCIDENTS

4.1 Minor

accidents

These are accidents, which yield less severe injuries. The absence from work due to this type of

injury would usually be 3 days or less. Most accidents fall into this category includes stepping

or striking against small objects, tools, sprains or strains.

4.2

Major accidents

These are injuries which result in amputations or fractures. Usually injured person who falls

under this category would be absent from work for about 30 days. Major accidents include

slips, trips, falling from heights, machinery and transport accidents and / or electricity accidents

(Nichols, 1997).

4.3

Fatalities

These are deaths resulting from work injuries on site (Wikipedia, 2007).

5 CAUSES OF SITE ACCIDENTS IN CONSTRUCTION

In order to investigate the economic and social impacts of site accidents on the society it is essential to

identify the causes of site accidents in construction sites. The main causes of accidents are:

5.1

Falls from above

Falls from above can occur from scaffolds, walkways or stairs and into shafts (from the edge of the

shafts) excavations, or floor openings. This type of accident occurs because stairs were not provided

with railings or scaffolds were not provided with guard rails.

5.2

Falls on the same level

A fall on the same level can be caused by slipping because of poor traction of footgear on the floor.

Adhesive friction is a positive grip due to the penetration of one surface into the other- usually the

smaller is the sole surface, the greater is the risk of slipping.

5.3

Struck against objects

Being stuck against can occur from stationary or moving objects and from falling or flying objects. The

force of impact is a key factor in this type of accident as the greater the impact, there is also a greater

pain felt by the person. Also most of these injuries are totally unexpected and employees have no

chance to defend themselves.

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5.4 Lifting

and

carrying (over-exertion)

Over-exertion can result from lifting objects that are too heavy to handle without machine assistance or

awkward enough to cause loss of balance. The resulting damage is most often a back injury.

Over-exertion can also happen from pulling, carrying or pushing objects that are too heavy (Gloss & Wardle,

1984)

5.5 Machinery

Machinery accidents can occur if the equipment fails, for instance other portions of the equipment

could fail such that the person becomes electrocuted. Some other machinery accidents occur where the

person operating the equipment failed to follow the necessary procedures of operation.

5.6 Electricity

Contact with electric current is a serious and frequent cause of workplace accidents. This could involve

a broken or energized power line falling. The employee unknowingly grasps something connected to it

or becomes the path to the ground and thus be electrocuted. Similarly faults in electrical equipment,

especially portable tools can cause the housing to be energized. The appliance may have broken the

connective or internal wiring which touches the tool. When the device is turned on, the user receives a

shock, thus later resulting in an electric accident (Hammer, 1976).

5.7 Transport

Non collusion accidents can occur on construction sites which could result in an accident which could

be affecting the employees that were around the scene at the time. These involve vehicle overturns or

if the vehicle goes out of control or if the vehicle starts or stops abruptly. Transport accidents on

construction sites are often minimal as usually the speeds are often too low, for speeding to occur,

which could cause an accident.

5.8

Fires and explosions

There are three types of fires and explosions that could probably occur on construction sites. These are

small fires, large fires and blowouts. The probability is that small fires are least dangerous and

blowouts being the most severe (Gloss & Wardle, 1984). By far the largest category is falls, which

include people falling or objects and material falling (this includes structure or part of a structure

collapsing). Each year about 70-80% of all fatalities and 35-40% of all injuries may be attributable to

falls due to negligence or not obeying health and safety rules. About 25% of all accidents that result in

workers being unable to carry out their normal duties for at least 3 days are due to the incorrect manual

lifting and carrying, generally of too heavy loads, which results in strain and sprain injuries. A further

10% are due to stepping on or striking against objects (i.e. stepping on protruding nails) (Davies &

Tomasin, 1990).

6 IDENTIFICATION AND QUANTIFICATION OF THE ECONOMIC IMPACTS OF SITE

ACCIDENTS

The official statistics of site accidents do not only represent terrible human tragedies but also

substantial social and economic impacts on society. The social impact of site accidents could be

defined as the effect that touches the human side of the society, where the economic impact could be

defined as the effect that relates to the financial aspects of the society. All society members such as

employees, families, employers, economy and resources will be affected somehow by the occurrence of

a site accident.

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6.1

Economic impacts of site accidents on the affected family

Interviews with affected families resulted in identifying the following economic impacts: (1) decrease

in family income, (2) decrease in the standard of living, (3) education and schooling expenses affected,

(4) increase in debts and (5) difficulty to pay bills/policies bond. Analysis of interviews showed that

decrease in standard of living is ranked the highest economic impact of site accidents with (mean of

4.6, median of 4.5 and mode of 4.8 out 5 and RII of 0.85). This could be attributed the sever situation

which the family faces when the provider of the family get affected. In such cases, families have to

give up some of the facilities or goods they used to consume in order to cope with these situations.

Decrease in family income is ranked the second economic impact with (mean of 4, median of 3.8,

mode 3.9 of out of 5 and RII of 0.71) as the affected person either has to leave the job or be transferred

to another place in the organisation which is normally less paid. The increase in debt was ranked the

third economic impact with (mean of 3.6, median of 3.5 and mode 3.4 out of 5 and RII of 0.69).

Affected families mentioned that they have to borrow money from banks in order to cover the life

expenses which result in increasing debts. The other economic impacts of site accidents on families are

difficulty to pay bills/policies bond and education and schooling expenses affected were ranked fourth

and fifth with (mean of 3.2, median of 3 and mode of 3.1 out 5 and RII of 0.60) and (mean of 2.6,

median of 2.5 and mode of 2.7 out 5 and RII of 0.57) respectively. Some of the families mentioned that

they were forced to move their children to cheaper schools, where the level of education and offered

facilities are less, as a way to reduce their expenditure to cope with the situation of site accidents of

their breadwinner, see figure (1).

0 1 2 3 4 5

Education and schooling expenses affected

Difficult to pay bills/ policies/ bond Increase in debts Decrease in family income Decrease in standard of living

Figure (1) economic impacts on affected families

6.2 Economic

impacts

of

site accidents on the construction company

At the start of the 21

st

century, unsafe and unhealthy working conditions still take a heavy economic

toll. From a business standpoint, accidents affect the bottom line or profitability of a project. Economic

impacts of site accidents could have direct and indirect costs. A direct cost is defined as those costs

covered by the workers compensation insurance. These may include medical costs, premiums for

workers, compensation insurance, liability and property losses (Kapp et al., 2003). Indirect costs are

those costs attributed to loss of productivity of the injured worker and the crew, transportation costs to

the nearest medical treatment facilities and time expanded to complete various forms related to the

injury (Hinze & Appelgate, 1991). Literature review and interviews identified the economic impacts of

site accidents on the construction company as follows: (1) damages to plant, equipment and completed

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work, (2) payments for settlements of injury or death claims, (3) Legal fees for defense against claims,

(4) costs of rescue operations and equipment, (5) expenditures on emergency equipment, (6) loss of

function and operations income, (7) slowdowns in operations while accident causes are determined and

corrective action taken, (8) corrective actions to prevent re-occurrence of accident, (9) degradation of

efficiency of operations because of loss of experienced and trained personnel, (10) training costs for

replacements, (11) increased insurance costs, (12) loss of productivity, (13) disruptions while

investigations are being carried out by the company safety department and insurers (Hammer, 1976;

Davies & Tomasin, 1990), (14) medical payments (Hammer, 1976), (15) insurance premiums (Nichols,

1997; Gloss & Wardle, 1984) and (16) costs of workman’s compensation insurance (Kapp et al., 2003;

Gloss & Wardle, 1984; Rauner et al., 2005). Analysis of the questionnaires showed that out of all the

economic impacts of site accidents on the construction company, the loss of productivity was ranked as

the highest economic impact with (mean of 4.5, median of 4.4 and mode of 4.6 out 5 and RII of 0.82).

90% of the companies consider the accident as a hindrance to the performance of its employees, thus

resulting in a decrease in productivity. The disruption of current work was ranked the second economic

impact of site accident on constriction companies with (mean of 4.3, median of 4.2 and mode of 4.4 out

5 and RII of 0.79). The least ranked economic impact was increasing insurance costs with (mean of 2.2,

median of 2.4 and mode of 2.3 out 5 and RII of 0.42). Complete list of the economic impacts is shown

in table (1) and figure (2).

Economic site accident Impact on construction

companies

Mean

Media

n

Mode

RII

Loss of productivity

4.5

4.4

4.6

.85

Disruption of current work

4.3

4.2

4.5

.79

Training costs for replacements

4

4

4.1

.77

Damages to plant, equipment, completed work

3.9

4

4

.76

Corrective actions to prevent re-occurrence of accident

3.9

4

4

.76

Degradation of efficiency

3.9

3.8

3.8

.75

Expenditures on emergency equipment

3.7

3.6

3.7

.72

Slowdowns in operations while accident causes are

determined

3.7 3.6 3.7 .70

Costs of workman’s compensation insurance

3.7

3.6

3.7

.65

Medical

payments

3.5 3.5 3.6 .60

Insurance

premiums

3.5 3.5 3.6 .55

Costs of rescue operations and equipment

3.2

3.3

3.5

.53

Loss of function and operations income

3

3.1

3.2

.49

Payments for settlements of injury or death claims

2.6

2.7

2.8

.46

Legal fees for defense against claims

2.4

2.5

2.5

.44

Increased insurance costs

2.2

2.4

2.3

.42

Table (1)

The central tendency measures and RII for the economic impact of site accidents on the

construction

companies

(17)

0 1 2 3 4 5 Loss of pr odu ctivi ty Disr uptio n of cur ren t wor k Trai ning c osts for r eplac em ents Dam ages to p lant, equ ipm ent.. . Cor rect ive a ctio ns to pre ven t ... Degr ada tion of e ffici ency Expe nditure s on emer gen cy . .. Slow dow ns in opera tions wh i.. cost s of wor kma n’s co mp ens. .. Me dica l paym ents Insu ran ce pre miu ms Cos ts o f re scue opera tions a.. Loss of f unc tion an d op era tio.. Paym ents f or s ettlem ents of i. .. Leg al fe es fo r def ens e aga inst ... incr eas ed i nsu rance cost s

Figure (2) economic impacts on construction companies

7 IDENTIFICATION AND QUANTIFICATION OF THE SOCIAL IMPACTS OF SITE ACCIDENTS

Site accidents have social impacts on the worker, his/her family, employer and community as a whole. Serious accident has the potential to induce a crisis within an organization since it will initiate investigations accompanied by the possibility of criminal proceedings and ultimately project closures. The employees go through a state of shock, people feeling overwhelmed with emotions of sympathy, loss and regret and in some instances guilt, and in essence the whole organisation is thrown into chaos socially due to this accident (Nichols, 1997). During this period, psychological stress and tension grow and there is a danger organisation managers that the organisation will become consumed with accusation and blame and that the energies may be diverted away from the construction tasks at hand. There is also a danger that the organization is thrown back into the defensive retreat phase. It is here that costs arise and social impacts which are intangible in the form of damaged interpersonal relations (Loosemore, 1999). When accidents in the construction industry occur, many of the hardworking laboures can feel betrayed, frustrated and often at times overwhelmed by the lack of legal options they are presented with (Withers, 1988).

7.1 Social Impacts of site accidents on the affected family

Interviews carried out with affected families identified the following social impacts of site accidents:: (1) loss/injury of family provider, (2) family depression, (3) loss of social welfare, (4) loss of worker to the community, (5) loss of the quality of life for individual workers and families. Analysis of responses

showed that the loss/injury of the family provider was ranked the highest impact with (mean of 4.8, median of 4.7 and mode 4.8 out 5 and RII 0.80), where the loss of worker to the community was ranked the least social impact on the family with (mean of 1.8, median of 1.6 and mode 1.7 of out of 5 and RII of .6), see figure (3) and table (2).

(18)

Social Impacts on affected

family

Mean

Median

Mode

RII

loss/injury of family provider 4.8 4.7 4.8 .80

Family

depression

4.2 4.3 4.4 .75

loss of social welfares

3.6 3.5 3.4 .68

loss of the quality of life for

individual workers and

families

2.4 2.2 2.3 .63

0 1 2 3 4 5 Loss of worker to the community Loss of social welfare Family depression Loss of the quality

of life Loss/ injury of family provider

loss of worker to the community

1.8 1.6 1.7 .60 Figure (3) social impacts on affected families Table (2) the central tendency measures and RII for

the social impacts of site accidents on the families

7.2 Social Impacts on the construction company

Analysis of survey questionnaire showed that the social impacts on the construction company are: (1) depression of employees and work fellows, (2) loss of public confidence, (3) loss of company image, (4) loss of customer satisfaction and (5) degradation of morale. The depression of employees and work fellows was ranked the highest social impact with (mean of 4.6, median of 4.4, mode of 4.5 out of 5 and RII of 0.78). Degradation of morals was ranked the lease social impact with (mean of 2.5, median of 2.3, mode of 2.4 out of 5 and RII of 0.46).

Social Impacts on Construction Company

Mean

Median Mode

RII

depression of employees and work fellows

4.6 4.4 4.5 .78 loss of public confidence 4.1 1.3 4.2 .69 Lose of customer satisfaction 3.5 3.4 3.6 .61 loss of company image 2.9 2.7 2.8 .55

0 1 2 3 4 5

Degradation of morale Loss of company image Lose of customer satisfaction Loss of public confidence Depression of employees and work

fellows

degradation of morale 2.5 2.3 2.4 .46 Figure (4) social impacts on construction

companies

Table (3) the central tendency measures and RII for the social impacts of site accidents on construction companies

8 CONCLUSIONS AND RECOMMENDATIONS

Having reviewed the different types and causes of site accidents, the economic and social impacts of site accidents on the affected families and construction companies, the research may reach the following conclusions and recommendations to government, employers and employees:

” The construction industry has one of the highest accident rates if compared with other industries.

” Although there are many causes of site accidents, about 40% of the causes of site accidents are caused by falls, either by falling of people from above or falling of people from the same level. The main cause to people falling being either it is through their negligence or due to the fact

(19)

that they do not obey the correct health and safety rules like wearing the appropriate personal

protective equipment at all times when working on heights.

” Site accidents have influential impacts on affected families and construction companies. The

decrease in standard of living and the loss of productivity represent the highest ranked

economic impact on the affected families and construction companies respectively.

” The loss/injury of the family provider and the depression of employees and work fellows

represent the highest social impact on the families and construction companies respectively.

” The government should enforce the current health and safety procedures legislated and take

active plans to ensure that all construction companies follow the health and safety procedures

properly.

” Construction companies have to adhere to the health and safety procedures as well as train and

educate their employees about health and safety procedures on site. Employers have to be much

stricter to individuals who violate safety rules. Construction firms have to appoint health and

safety officers to make safety a major priority in the construction site. Sub-contactors who do

not have good record of health and safety should not be considered during the process of

selecting sub-contractors.

” Employees have to adhere and respect all safety rules placed on site. All employees have to

practice safe construction measures, wear required personal protective equipment on site and be

aware of their surroundings. In addition, they have to report any unsafe activities to

management.

REFERENCES

Abdelhamid, T. S. and Everett, J.G. 1998. Identifying root cause of construction accidents,

Construction engineering and Management, Vol. 126, No. 1, pp. 52-60.

Bauer, M. and Gaskell, G. 2000. Qualitative researching with text, image and sound. London:

Sage.

Bernard, H. R. 2000. Social Research Methods: Qualitative and Quantitative Approaches.

London: SAGE Publications Ltd.

Bowen and Hindle 1999. Customer Satisfaction: A Focus for Research and Practice in

Construction. Dept of Construction economics and management, Cape Town, South

Africa

Brace, C.L. and Gibb, A. G.F. 2005. A health management process for the construction

industry. In: Haupt, T and Smallwood, J. (Eds.) Rethinking and revitalising

Construction safety, health and quality. Port Elizabeth, South Africa.

Davies, V.J. and Tomasin, K. 1990. Construction safety handbook, Thomas Telford, London

Department of Public works. 2000. [On line] available from: www.publicworks.gov.

Everret and Pathan 1998. Ergonomics, health, and safety in construction. Journal of

Construction Engineering and Management, vol. 150, no. 3, pp. 19-26,

Geminiani, F.L., Smallwood, J.J. and Van Wyk, J.J. 2005. A review of the effectiveness and

appropriateness of the occupational health and safety inspectorate in South Africa. In:

Haupt, T and Smallwood, J. (Eds.) Rethinking and revitalising Construction safety,

health and quality. Port Elizabeth, South Africa.

Gloss, D.S. and Wardle, M.G. 1984. Introduction to safety engineering, John Wiley and Sons,

USA.

Hammer, W. 1976. Occupational safety management and engineering, Prentice Hall, New

Jersey.

Haupt, T.C. 2003. A study of management attitudes to a performance approach to construction

worker safety. Journal of construction research, Vol. 4, no. 2, pp. 87-100.

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Haupt, T.C. and Smallwood, J.J. 2003a. HIV/AIDS in construction: are older workers aware?.

Journal of Engineering, Design and Technology, Vol. 1, no. 1, pp. 42-53.

Haupt, T.C. and Smallwood, J.J. 2003b. HIV/AIDS in construction: are older workers aware?.

Construction Information Quarterly, Vol. 5, no. 3, pp. 3-6.

Hinze, J., Pedersen, C. and Fredley, J. 1998. Identifying root causes of construction injuries”

Construction Engineering and Management, Vol. 124, No. 1, pp.67-71.

Hinze, J. & Appelgate, L.L. 1991. Costs of construction injuries, Journal of Construction

Engineering and Management, Vol. 117, no. 3, pp. 537-550.

Hubbard, R. K. B. 1986. Major-minor accident ratios in the construction industry. Journal of

occupational

accidents, Vol. 7, no. 4, pp. 225-237.

Kapp, A., Smith, M.J., Loushine, T.W. and Hoonakker, P. 2003. Safety and quality

management systems in construction: Some insight from contractors. Journal of

Management and Engineering, Vol. 13, no. 5, pp. 70-75.

Kometa, S. T. and Olomolaiye, P. O. 1997. Evaluation of Factors Influencing Construction

Clients’ Decision to Build. Journal of Management in Engineering, Vol. 13, no. 2, 77-86.

Loosemore, M. 1999. The behavioural aftermath of accidents. International Journal of Project

Management, vol. 16, no. 2, pp. 115-121.

Massyn M., Steenkamp, V. and Smallwood, J. 2005. Managing health issues on construction

sites: a Soutj African Perspective. In: Haupt, T and Smallwood, J. (Eds.) Rethinking and

revitalising Construction safety, health and quality. Port Elizabeth, South Africa.

Nichols, T. 1997 The sociology of industrial injury, Mansell, London.

Olomolaiye, P. O., Price, A. D. F., and Wahab, K. A. 1987. Problems Influencing Craftsmen’s

Productivity in Nigeria. Build Environment, Vol. 22, no. 4, pp.317-323.

Rauner, M. S., Brailsford, S.C. and Flessa, S. 2005. Use of discrete-event simulation to evaluate

strategies for the prevention of mother-to-child transmission of HIV in developing

countries. Journal of the Operational Research Society, v 56, n 2, February, 2005,p 222

-233.

SA Yellow Pages, 2007. South Africa Local Business Finder, Available from:

http://www.yellowpages.co.za, [Accessed 25 February 2008].

Shash, A. A. 1993. Factors Considered in Tendering Decisions by Top UK Contractors.

Construction

Management and Economics, Vol. 11, no. 2, pp.111-118.

Smallwood, J.J. and Haupt, C.T., 2003. Older workers in South African construction: General

contractor (GC) perceptions, In: Proverbs (Eds.) proceedings of the RISC Foundation

Construction and Building Research conference. University of Wolverhampton,

Telford, 1-2 September.

Smallwood, J. J. 2004. the influence of engineering design on health and safety during

construction. Journal of the South African Institute of Civil Engineering, Vol. 46, no. 1,

pp.2-8.

Wikipedia. 2007. [Online]. Available from: www.wikipedia.com [Accessed 2

nd

August 2007].

Withers, J. 1988, Major industrial hazards, Gower Technical Press, England.

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CLIENT COMMITMENT AND ATTITUDE TO

CONSTRUCTION HEALTH AND SAFETY IN BOTSWANA

Musonda I.

1

, Smallwood J.

2

1 Department of Construction Management, University of Johannesburg, Johannesburg, [email protected], Tel: +27(0)11 406 2911

2 Department of Construction Management, Nelson Mandela Metropolitan University, [email protected], Tel: +27 (0) 41 504 2790, Fax: + 27 (0)41 504 2345

ABSTRACT

Purpose of the paper– The purpose of this paper is to present findings of a preliminary

survey on the extent to which clients are involved in construction health and safety

(H&S) implementation in Botswana.

Methodology – A questionnaire survey was conducted on construction projects to

establish the extent to which clients are involved in construction H&S. Physical

observations were also conducted on construction sites in order to relate questionnaire

responses to what was actually obtained on sites.

Findings – Findings from the survey include: clients do not perceive H&S to be very

important on construction projects, most clients do not address H&S adequately in

contract documentation and H&S is rarely a major agenda item in progress meetings.

Findings were also that clients are not fully committed to H&S implementation.

Literature informs that the above are some of the important areas in which clients could

show commitment and influence H&S performance.

Value – The importance of the client to H&S implementation and performance

improvement has been recognised by various researchers. This paper however provides

an insight on the extent to which the client is involved and committed to construction

H&S in Botswana.

Keywords: Botswana, client, commitment, construction, health and safety

1.0 INTRODUCTION

Research conducted by the authors in Botswana revealed that the level of H&S awareness

in the construction industry is low, H&S legislation is not complied with, the

management of contractors is not committed to H&S implementation, there is a lack of

H&S management systems, procedures and protocol and designers do not adequately

participate in the implementation of H&S (Musonda & Smallwood 2005: 116). A similar

study conducted by Ooteghem (2006: 43) revealed that occupational accidents and

fatalities continue to be recorded in Botswana. Between the period 2000 and 2003, a total

of 251 occupational fatalities were registered with the workmen’s compensation authority

(22)

from all sectors (Ooteghem 2006: 43). 96 Accidents in the construction sector alone were

registered with the workmen’s compensation during the same period.

It is estimated that about 4% of the gross domestic product world wide, is lost due to

work related accidents and disease. A study conducted in Europe recently, showed that

accident costs as a percentage of GDP ranged between 2.5 % and 6% excluding Great

Britain and Norway which was determined to be 1% and 10% respectively

(

www.oit.org/public/english/protection/safework/papers/ecoanal/ecoview.htm

).

Research also shows that the construction industry’s injury rate is still 50% higher than

that of all industries (Huang & Hinze, 2006). The injury rate is also almost twice more

than other industries such as manufacturing.

Although quite a lot has been done to address H&S performance improvement including

change to regulations in most parts of the World, research still shows that accidents still

occur and the construction industry is still one of the most dangerous industries.

Sawacha, Naoum & Fong records that in construction the risk of a fatality is five times

more likely than a manufacturing based industry, whilst the risk of a major injury is two

and half time higher (1999).

Despite much having been done on H&S, the focus of most studies on construction H&S

has been on contractors management and design & build firms (Hinze & Gambetese

2001: 159). Studies such as one by Jaselkis, Anderson & Russell (1996), Toole (2002)

and Huang & Hinze (2006) on H&S performance have focused more on factors that do

not significantly address clients’ role, involvement and attitude on H&S in the

construction industry. This research will therefore build on what has already been done

on the subject and explore more on client commitment and attitude in H&S management.

This research is very important and contributes to the body of knowledge on H&S

because very little work has explored the attitude and commitment of clients to H&S. Yet

most scholars have recognised and affirm that clients can influence H&S. In order to

improve H&S performance, attention has to be paid to client role. Huang and Hinze

(2006: 164) in their paper on client’s role on H&S argue that the involvement of clients

(owners) is an essential requirement for the zero injuries objective. Other researchers

have also recognised the importance of the client in the management of H&S. Suraji et al

(2006: 55) and Smallwood (1998: 188) maintain that construction H&S can be

successfully influenced by clients. Clients have a positive role to play in lowering injury

rates

2.0 LITERATURE

REVIEW

2.1

CLIENT ROLE IN CONSTRUCTION H&S

Striving for enhanced H&S performance will remain elusive if the client is not actively

involved especially in Southern Africa. Huang and Hinze (2006a: 164) rightly argue that

the involvement of clients or owners is an essential requirement for the achievement of

the zero injuries objective. Other researchers have also recognised the importance of the

(23)

client in the management of H&S. Suraji, Sulaiman, Mahyuddin, and Mohamed (2006:

55) and Smallwood (1998: 188) noted that construction H&S can be successfully

influenced by clients. Clients have a positive role to play in lowering injury rates

(Smallwood, 1998: 188)

To emphasise the point that clients are very important in the management of H&S, Suraji,

Duff and Peckitt (2001: 338) argue in their paper on accident causation that construction

accidents are caused by inappropriate responses to certain constraints and the

environment. They observed for example that the client responses are the actions or

failure to act in response to constraints that emerge during the development of the project

scope. According to them, these include reducing the project budget, adding new project

criteria, changing project objectives and accelerating the design or construction efforts of

the project. All of which are factors that impact on H&S and are directly influenced by

clients.

2.2

CLIENT INVOLVEMENT

A proactive management of H&S as argued by Hinze, requires that a safety approach be

adopted that is not dependent on the monitoring of injuries after they occur (lagging

indicators of performance) (2005: 1). Rather than basing safety actions on measures of

failure a shift in thinking is needed whereby the focus is on those actions that can lead to

good safety performance (leading indicators of performance) ( Hinze, 2005: 1). Leading

indicators and management of these is what will contribute greatly to H&S performance

improvement. This function is better performed by the client. Huang et al breaks down

the above function into a list of activities which are essentially broad areas in which

clients can and should exert influence on H&S as being: setting H&S objectives;

selecting suitable contractors in terms of H&S and participating in H&S management

(2006: 174). Smallwood goes even further and breaks down the broad areas and argue

that clients should:

• provide financial support;

• include H&S as a prequalification criteria;

• schedule H&S requirements prior to bidding process;

• issue contract documentation that is structured to allow for H&S and,

• Conduct audits in H&S (1998: 182).

Considering clients’ influence and potential to effectively manage leading indicators,

clients should therefore input adequate resources into construction H&S instead of

relying on contractors to improve H&S in the construction industry (Huang et al 2006:

180).

Clients have not been significantly involved in H&S. As argued by Smallwood, the major

agencies of client influence have been prescriptive, regulatory or coercive measures as

opposed to upstream proactive measures such as ones identified above including design,

detail and specification and more importantly prioritisation (1998: 185). Clients do not

spend enough resources in addressing H&S in the preliminary stages rather would like to

address the problem following accidents or incidents.

(24)

2.3 H&S

LEADERSHIP

H&S performance improvement also depends on the extent to which construction-project

clients provide leadership on H&S matters. Loosemore, Lingard, Walker, and Mackenzie

(1999: 884) also identified the importance of this and recommends that the lead must

come from clients themselves. Without this, they argue, the construction industry has a

long way to go in changing attitudes towards H&S. Levitt and Samuelson (1993: 215)

also argue that monitoring, which is one of the activities in providing leadership, makes a

difference, and that excellent H&S performance can be obtained with the active

participation of clients, even from average contractors. If the clients are taking the lead,

they must know exactly what is required to develop a detailed comprehensive brief for

the design team and to issue H&S specifications. Further, as suggested by Suraji et al

(2006: 49) the client must take responsibility for preventing accidents. The client should

carefully consider H&S control in ordering works, exercising supervision, and providing

instructions. Huang et al (2006a: 181) also asserts that clients set the H&S culture for a

project.

3.0 RESEARCH

METHODOLOOGY

The study was quantitative and was aimed at determining the level of client commitment

to H&S on construction projects. Therefore, the survey instrument needed to be designed

so as to capture clients’ actions or lack thereof, and the perceptions of contractors as they

are the direct implementers of project goals. Because of the type of data that was

required, the survey of supervisory staff on construction sites using questionnaires,

coupled with physical observations was deemed to constitute the best method to conduct

the research.

Questionnaires were preferred to face-to-face interviews because the researchers are of

the view that respondents find it easier to answer questionnaires in privacy and their spare

time. On the negative side, the response rate is usually lower with questionnaires that

have to be returned. Questionnaires are also a good way of obtaining information because

it is cheap and less time consuming. A pilot study was conducted in the preliminary

stages. From the questionnaires that were sent out at this stage, the response rate was

determined as being between 50% and 70% as slightly more than 60% responded.

The questionnaire was designed to address, inter alia, the clients’ level of participation or

commitment to H&S on construction projects. Both open and closed ended types of

questions were used. Care was also taken to avoid bias by providing for alternative

responses by related and preceding closed questions. Respondents were asked to ‘state or

specify’. Closed questions were posed before open-ended questions. Rating scales were

also used for respondents to mark the level of importance, frequency, or severity.

On the clients’ level of commitment, the evaluation was conducted through the following

questions:

• Evidence of active participation, as seen in the client project meetings, by

establishing whether H&S was a major agenda item;

• Respondents’ view on how clients and designers regarded H&S in relation to

other factors on a construction project;

(25)

• The purpose of the third question was to identify the respondents’ opinion on

how H&S could best be improved; client and designer participation is also

included to assess whether respondents deemed it important, and

• The extent to which clients and designers address H&S in contract documents.

3.1

ANALYSIS OF DATA

The Primary data that was obtained through questionnaires and physical observations that

was obtained by using checklists was analysed and interpreted relative to the literature

review. From the above, inferences were drawn regarding the larger and general practice

relative to client commitment to H&S.

Percentages and scores were calculated for various responses and observations.

The calculation of scores was done to establish the order of importance or severity. This

was done on a five point scale and a score was allocated to each factor as shown in Table

1. Scores for each factor was arrived at by adding up multiples of the opinion and the

number of respondents that were of the particular opinion.

Table 1: Opinion marks on the level of importance.

Opinion

Mark

Very important

Important

Fairly important

Slightly important

Not important

25

20

15

10

5

3.2 THE

POPULATION

The selection of the sample stratum was based on the following:

• The number of registered building contractors that were currently undertaking

projects in Gaborone, Botswana;

• Limitations of time and financial resources, and

• Anticipated response rate.

A pilot survey conducted before the study revealed that there were about 47 building

construction sites in and around Gaborone. For such small populations of less than 100

there is little point in sampling (Leady and Ormrod 2001: 221). As the result the entire

population was surveyed.

The study excluded private homebuilders and civil engineering contractors. The

justification for this delimitation was the time limit, resources, and the difficulty in

obtaining information, especially from private homebuilders.

For the sample to be representative, it was necessary that all categories be represented in

the study. The Public Procurement and Asset Disposal Board (PPADB) categorisation is

(26)

based upon five categories: for projects worth up to P0.5 Million, between P0.5 Million

and P1 Million, between P1 Million and P4 Million, and more than P10 Million.

A sample of 40 contractors was arrived at. Each category contributed 8 contractors. The

only exception was the lowest category because there were only 5 building construction

sites at the time. 3 more construction sites were randomly selected for the survey.

Although some building contractors were working on more than 1 construction site, only

1 site was selected for each building contractor. As there were at least 47 active

construction sites within Gaborone during the research period, this meant that all the

contractors were surveyed. Table 2 tabulates the summary of the sample stratum.

Questionnaires were addressed to site managers, site engineers, and site agents as they

are at operational level and are able to relate what actually transpires on projects. This

group was viewed as being of sufficient knowledge and impartial relative to top

management and the actual practice on sites and their perception of the client.

Site observations were conducted for all 40 contractors that had been interviewed.

Checklists were used to record or tick off the observed elements on sites.

3.3 RESPONSE

RATES

In total, 40 questionnaires were distributed to building contractors. 25 questionnaires

were completed and collected by the researcher, which equates to a response rate of

62.5%. Response rates for all categories are as tabulated below in Table 3. Category B is

the only category that recorded a 100% response rate and the lowest category recorded

only 20%. The poor response rate from the lower categories was possibly the result of the

owners of organisations managing most sites. The problem could have been that they

were too busy, or that they may have been concerned regarding the potential to exposure

of any shortcomings.

Table 2: Sample stratum

Category Value

(P)

Sites

Surveys

Observations

OC

A

B

C

D & E

Total

< 500 000

> 500 000 < 1 000 000

> 1 000 000 < 4 000 000

> 4 000 000 < 10 000 000

>10 000 000

5

11

10

8

13

47

5

8

8

8

11

40

5

8

8

8

11

40

(27)

Table 3: Questionnaire response rates

Category Value (P)

Response (No.)

Response rate (%)

OC

A

B

C

D & E

Total

< 500 000

> 500 000 < 1 000 000

>1 000 000 < 4 000 000

> 4 000 000 < 10 000 000

> 10 000 000

1

3

8

6

7

25

20.0

37.5

100.0

75.0

63.6

62.5

4.0 FINDINGS

Respondents were required to indicate how frequently H&S audits and inspections were

conducted by clients and other key stakeholders. With respect to clients’ commitment to

H&S, 56% of the respondents indicated that clients had ‘never’ conducted H&S audits

and inspections, and 28% ‘rarely’ (Table 4). These findings can be compared to 40% of

the respondents who indicated that contractors’ top management ‘never’ conducted H&S

audits and inspections, 36% ‘rarely’, and 20% ‘often’. This indicates slightly more

commitment by contractors than clients. Only 8% of the respondents indicated that

clients ‘often’ conducted audits and inspections. None of the respondents indicated that

clients ‘always’ conducted audits and inspections. The clients’ leadership in H&S and

thus commitment is even more questionable as over 50% of the respondents indicated

that neither the supervising consultants nor the Government Factories Inspector

conducted H&S audits and inspections. Supervising consultants are directly answerable

to clients. The above may probably confirm the respondents perception that clients

consider cost, time and quality to be more important than H&S (Table 7).

Table 4: Frequency of audits and inspections by all stakeholders

Response (%)

Entity

Never

Rarely Sometimes

Often

Always

Contractor top management

Client

Supervising consultants

Factories Inspector

Civil organisations

40.0

56.0

52.0

56.0

84.0

36.0

28.0

20.0

32.0

4.0

0.0

8.0

16.0

8.0

8.0

20.0

8.0

12.0

4.0

4.0

4.0

0.0

0.0

0.0

0.0

Apart from inspections, site project meetings are important events where all issues

regarding H&S can be raised and discussed. To indicate the extent of participation by

clients and designers or supervising consultants, the position that they accord to H&S on

the agenda of project site meetings would be used for measurement. This is all the more

true because they mostly visit the sites at the time of these meetings. Question 2,

therefore, sought to determine whether H&S was a major agenda item during client

progress meetings. 28% of respondents indicated that H&S was a major item on the

agenda and 72% that it was not (Table 6).

References

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