EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
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Spotlight Highlight EYE TRACKING METRICS
Questionnaire
PACKAGING / PRINT
EMOTION METRICS Emotional Activation
SHELF
Spotlight Highlight EYE TRACKING METRICS
METHODOLOGY APPROACH - SAMPLES CASES
Cell B
Cell A
EYE TRACKING METRICS
Bee Swarm + Rubber Bands EMOTION METRICS
Emotional Activation
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METHODOLOGY APPROACH - TV ADVERTISEMENT
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
Case:
You have a 30 secs. TV Ad which you want to edit to a 15 second Ad. Which scenes should I keep?
Should I change the ending? Can I do something to enhance my branding?, etc...
Methodology: Attention Tool® + Questionnaire
Representative frame of each scene
30 second TV Ad
Cell B
Cell A
EYE TRACKING METRICS
Bee Swarm + Rubber Bands EMOTION METRICS
Emotional Activation
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EYE TRACKING / READING METRICS / EMOTION METRICS ®
Product feature and seen Product feature and not seen Product not feature
more than 75% between 50% & 75% between 25% & 50%
Males Females
EYE TRACKING METRICS:
Bee Swarm - Rubber Bands
NEW
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
% Total viewers
25%
50%
75%
--
-Branding
Attention
EYE TRACKING METRICS:
Bee Swarm - Rubber Bands
NEW 9 8 7 6 5 4 3 2 1 Arousal
Males
Females
EMOTION METRICS:
Emotional Activation Curve
This graph states the Arousal level
each scene produces with the consumer
Product seen / not seen
EYE TRACKING / READING METRICS / EMOTION METRICS ®
Answers to the Questionnaire: Which brand was shown in the Ad?
Young: 39% Stimorol & 58% V6 / Old: 19% Stimorol & 73% V6
(Cognitive analysis supports that the brand is not being noticed in the ad.)
Conclusions / Learnings:
‣
The Ad movie works well emotionally but it does not achieve to expose the product / brand properly and benefit from
the “high” emotional activation. This is also confirmed by the low recall rate especially with the “Young” segment.
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Use the woman ability to create emotional activation to grab attention as she generates considerable more emotional
activation than the man.
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Capitalize when the product is in touch or on top of the main characters (man & woman) as it is only then it gets
exposure, otherwise it is not seen.
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The people and their faces get the attention of the respondent, not the rest, including the “flying bubbles”.
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The “flying bubbles” are basically not seen throughout the ad. They distribute the attention of the respondent
preventing the attention on the main messages.
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The shot of the inside of the chewing gum (frame 3) gets the lowest Emotional Involvement of all the ad.
METHODOLOGY APPROACH - PACKAGING
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
EYE TRACKING / READING METRICS / EMOTION METRICS ®
Background & Objectives
You have 5 different package designs of a new product and you want to choose which one to launch to market.
Methodology: Attention Tool® + Questionnaire
METHODOLOGY APPROACH - PACKAGING
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Spotlight Highlight EYE TRACKING METRICS
Questionnaire EMOTION METRICS Emotional Activation
Shelf testing
Target segment
Cell: 60 people (30 M / 30 F)
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
1. Emotional Activation (Arousal) = Stopping power / Ability to grab attention
5 New Packaging Proposals
to next step
Hardware setuo
When you check the Emotional Activation results you do not have to pick the “winner” but rather take out the “losers” (those ones that got
the lowest Emotional Activation). You might thus take out the 2-3 weakest packaging proposals and keep the ones with “Stopping power”
or ability to grab attention.
✓
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-
-
✓
EYE TRACKING / READING METRICS / EMOTION METRICS ®
2.a Eye Tracking (Spotlight) = Branding & Communication measurement / Individual analysis
a. Comparison Analysis: To know what is holding the attention of the consumer in the packaging proposals (the product, logo, product
name, ingredients, slogan, benefits etc..,) in which order and for how long. Based on what the brand wants to prioritize, you can quickly
see which proposal communicates the core messages & claims in the most efficient way.
Tropical (T)
Watermelon (W)
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
HIGHLIGHTS
T (Time spent)
W (Time spent)
T (View order)
W (View order)
Stimorol
5%
5%
7
2
Senses
22%
28%
1
1
Enjoy the experience
7%
X
2
X
Flavor
6%
9%
6
3
New
3%
5%
4
4
Piece of Gum
12%
X
3
X
14 gums
4%
5
2.a Eye Tracking (Highlight) = Branding & Communication measurement / Individual analysis
Tropical (T)
Watermelon (W)
EYE TRACKING / READING METRICS / EMOTION METRICS ®
b. Shelf Analysis: To know which proposal has better characteristics as a packaging system in order to break out of the competitive clutter.
These proposals will have a better change to be noticed, thus to be purchased.
NOTE: This shelf example does not correspond with the packages in focus.
Spotlight analysis
Highlight analysis
Hardware setup
2.b Eye Tracking (Spotlight & Highlight) = Branding & Communication measurement / Shelf analysis
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
3. Questionnaire = Cognitive interpretation of the package
This step will give you insights to what the consumer thinks consciously about the specific packages.
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Questions about:
Recall
Brand familiarity
Brand associations
Purchase intent
Perceived quality
?
EYE TRACKING / READING METRICS / EMOTION METRICS ®
=
Emotional Activation (Arousal) = Stopping power / Ability to grab attention
Eye Tracking (Spotlight & Highlight) = Branding & Communication measurement
(Individual Analysis & Shelf Analysis)
Questionnaire = Cognitive interpretation of the package
Adding up these 3 analysis, brands have clear and robust data from the non conscious to the
purely cognitive interpretation to choose the packaging proposal with most chances to succeed
in the market.
Winning Packaging Proposal
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The Watermelon package is better than the Tropical package:
‣
Better branding
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Better hierarchy of brand communication elements
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Better distribution / order of brand communication elements
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Higher emotional activation / stopping power
METHODOLOGY APPROACH - PRINT ADVERTISEMENT
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
EYE TRACKING / READING METRICS / EMOTION METRICS ®
Background & Objectives
You have 5 different art direction proposals for your new campaign and you want to know which is the
strongest option. You can also pin point which ones to implement to your different target segments.
Methodology: Attention Tool® + Questionnaire
METRICS
1. EMOTION METRICS (Emotional Activation
)
a. Arousal = Stopping power / Ability to grab attention
b. Comparative Matrix
2. EYE TRACKING METRICS (Spotlight & Highlight)
= Branding & Communication measurement
3. Questionnaire
=
Cognitive interpretation of the package
Target segment
Cell: 60 people (30 M / 30 F)
METHODOLOGY APPROACH - PRINT ADVERTISEMENT
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+
Spotlight Highlight EYE TRACKING METRICS
Questionnaire EMOTION METRICS Emotional Activation
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
PARIS = 3.7
RIO = 4.0
FIJI = 4.7
IBIZA = 1.4
MILAN = 5.5
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When you check the results you do not have to pick the “winner” but rather take out the “losers” (those ones that got
the lowest Arousal). You might thus take out the 2-3 weakest ad proposals. Sometimes it is difficult to know which
ones to choose as they may appear to be very similar. Then go to the Comparative Matrix.
✓
-
-
✓
1.a Emotional Activation (Arousal) = Stopping power / Ability to grab attention
EYE TRACKING / READING METRICS / EMOTION METRICS ®
This matrix facilitates the selection of the stimuli by telling if they are significantly different or not among each other.
The matrix is telling us that “MILAN” (being the strongest proposal emotionally) is only significantly similar with “FIJI”,
thus these 2 proposals are the “winners” and will go to the next step.
Pairwise Comparison Matrix
60_PARIS
50_RIO
54_FIJI
56_IBIZA
59_MILAN
60_PARIS
H0 accepted
H0 accepted
H0 accepted
H0 rejected
H0 rejected
50_RIO
H0 accepted
H0 accepted
H0 accepted
H0 rejected
H0 rejected
H0 accepted = similar to each other
H0 rejected = significantly different
PARIS = 3.7
RIO = 4.0
FIJI = 4.7
IBIZA = 1.4
MILAN = 5.5
✓
✓
-1.b Emotional Activation (Arousal); Comparison Matrix
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
What is important here, is to know if the consumers look at the product / service, logo, description, slogan, benefits
etc. and how much do they do it. Based on what you want to prioritize, you can quickly see if the proposals have
enough brand communication power and what they are lacking.
Spotlight analysis
Highlight analysis
TO NEXT STEP
Hardware setuo
METHODOLOGY APPROACH - PRINT ADVERTISEMENT
EYE TRACKING / READING METRICS / EMOTION METRICS ®
3. Questionnaire = Cognitive interpretation of the package
This step will give you insights to what the consumers think consciously about the specific ads.
?
Questions about:
Recall
Brand familiarity
Brand associations
METHODOLOGY APPROACH - PRINT ADVERTISEMENT
?
✓
Cognitively, the respondents prefer
to be pampered than to go shopping.
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
METHODOLOGY APPROACH - PRINT ADVERTISEMENT
=
Emotional Activation (Arousal & Comparative Matrix) = Stopping power / Ability to grab attention
Eye Tracking (Spotlight & Highlight) = Branding & Communication measurement
Questionnaire = Cognitive interpretation of the package
Adding up these 3 analysis, brands have clear and robust data from the non conscious to the
purely cognitive interpretation to choose the advertisement proposal which communicates best.
Winning Advertisement Proposal
+
?
METHODOLOGY APPROACH - SHELVE / SPACE MANAGEMENT
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
EYE TRACKING / READING METRICS / EMOTION METRICS BEYOND EYE TRACKING™
®
METHODOLOGY APPROACH - SHELVE / SPACE MANAGEMENT
Background & Objectives
You want to know the optimal space arrangement for 2 groups of products in the same shelf.
How do I maximize my exposure?
NOTE: This methodology can be used for all type of shelve, display and POS space management and to evaluate new packaging system proposals.
Methodology: Attention Tool® + Questionnaire
“Configuration 1”: Fusion group of products on Top shelf
“Configuration 2”: V6 group of products on Top shelf
Spotlight Highlight EYE TRACKING METRICS
Spotlight Highlight EYE TRACKING METRICS
EYE TRACKING / READING METRICS / EMOTION METRICS ®
Highlight
HIGHLIGHTS Fusion at the top
(Time spent) V6 at the top (Time spent)
Top Shelf 15% 12%
Middle Shelf 10% 11%
Discount Divider X 4%
METHODOLOGY APPROACH - SHELVE / SPACE MANAGEMENT
Spotlight