Request for Proposals (RFP) The provision of software development and related hosting, support and maintenance services to the CSIR

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CSIR RFP No. 3478/10/09/2021 Page 1 of 22

Request for Proposals (RFP)

The provision of software development and related hosting, support and maintenance services to the CSIR

RFP No. 3478/10/09/2021

Date of Issue 20 August 2021

Compulsory briefing session 01 September 2021 – Ms Teams (link on page 13)

Closing Date 10 September 2021

Place [email protected]

Enquiries Strategic Procurement Unit E-mail: [email protected] CSIR business hours 08h00 – 16h30

Category Software

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CSIR RFP No. 3478/10/09/2021 Page 2 of 22 TABLE OF CONTENTS

SECTION A – TECHNICAL INFORMATION 3

1 INTRODUCTION 3

2 BACKGROUND 3

3 INVITATION FOR PROPOSAL 6

4 PROPOSAL SPECIFICATION 6

5 FUNCTIONAL EVALUATION CRITERIA 12

6 ELIMINATION CRITERIA 12

7 NATIONAL TREASURY CENTRAL SUPPLIER DATABASE (CSD) REGISTRATION 12

SECTION B – TERMS AND CONDITIONS 13

8 VENUE FOR PROPOSAL SUBMISSION 13

9 TENDER PROGRAMME 13

10 SUBMISSION OF PROPOSALS 13

11 DEADLINE FOR SUBMISSION 14

12 AWARDING OF TENDERS 14

13 EVALUATION PROCESS 14

14 PRICING PROPOSAL 15

15 VALIDITY PERIOD OF PROPOSAL 15

16 APPOINTMENT OF SERVICE PROVIDER 16

17 ENQUIRIES AND CONTACT WITH THE CSIR 16

18 MEDIUM OF COMMUNICATION 16

19 COST OF PROPOSAL 16

20 CORRECTNESS OF RESPONSES 17

21 VERIFICATION OF DOCUMENTS 17

22 SUB-CONTRACTING 17

23 ENGAGEMENT OF CONSULTANTS 18

24 TRAVEL EXPENSES 18

25 ADDITIONAL TERMS AND CONDITIONS 18

26 CSIR RESERVES THE RIGHT TO 19

27 DISCLAIMER 19

DECLARATION BY TENDERER 20

30 ANNEXURE A 21

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CSIR RFP No. 3478/10/09/2021 Page 3 of 22 SCORING RATING

ERRO R! BOOKMARK NOT DEFINED.

SECTION A – TECHNICAL INFORMATION

1 INTRODUCTION

The Council for Scientific and Industrial Research (CSIR) is one of the leading scientific research and technology development organisations in Africa. In partnership with national and international research and technology institutions, CSIR undertakes directed and multidisciplinary research and technology innovation that contributes to the improvement of the quality of life of South Africans. The CSIR’s main site is in Pretoria while it is represented in other provinces of South Africa through regional offices.

2 BACKGROUND

The Department of Science and Innovation (DSI) has requested the CSIR, through its Hosted National Programmes sub-portfolio, to facilitate the enhancement of the Innovation Bridge (IB) Portal as well as the hosting, support and maintenance, UX experience and design thereof.

Additionally, the following two systems need to be designed and developed on the backbone of the already developed Innovation Bridge Portal: The National Earth Observation and Space Secretariat (NEOSS) Platform, The Medical Devices (MEDDIc) Platform.

Innovation Bridge Portal (IBP):

Close to four phases of the IB Portal have already been developed using Drupal 8 software, and the current main features include a dynamic content management platform with support for distributed content creation, editing and publishing workflows of information related to amongst others, widgets, separate programme pages and content matching, to name but a few. The IB Portal can be viewed via www.innovationbridge.info for more information, the following animated video also provides additional insight https://www.youtube.com/watch?v=PJ0VGUYbmKk&ab_channel=InnovationBridgePortal

Enhancement of the platform is required to accommodate a Startup (entrepreneur) community, as well as a small software upgrade in year two, hosting, support and maintenance services and any other small enhancements required during the contract period. Most

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CSIR RFP No. 3478/10/09/2021 Page 4 of 22 importantly the introduction of machine learning and artificial intelligence, in order to augment the platform into a powerful information repository of the bigger innovation ecosystem, is required. Please refer to section 4 below for detailed information.

Medical Devices (MEDDIc) Platform

A landscape analysis of the medical devices innovation and manufacturing sector in SA was undertaken in 2020. A major planned outcome of the survey is the translation of the database of medical device stakeholders, technologies and capabilities into an interactive online portal aimed at improving access to sector information, cooperation and collaboration, reducing duplication, and facilitating funding flow within the sector. This platform will be developed on the backbone of the IB Portal but will occupy its own space on the platform. For more detail please refer to section 4 below.

The IB Portal is well able to accommodate a ring-fenced platform and, have done so in the past for the Sustainable Development Goals (SDG Page) and the SAMRC COVID-19 Page.

The MEDDIc platform will need its own design, albeit in line with the current branding of the IB Portal. Please refer to Annexure B for more detailed information.

The primary features of the envisaged portal are as follows:

• A ring-fenced portal “area” specific to medical devices with its own landing and search pages

• Database of medical device manufacturers.

• Database of capabilities for medical device development at universities and science councils.

• Database of funders and other organizations providing support to medical device manufacturers.

• Database of medical products under development, including their needs (seeking partners, licensees, funding, etc.) – to be incorporated in the technology profiles in IB Portal but searchable from the medical devices page.

• Ability to specifically advertise current technology and funding opportunities and ad hoc requests for information or technologies.

• Individual accounts for each stakeholder (custodian per organization) to manage their content and make use of the portal functionality (e.g. create brochures, view dashboard, see all communication received via the portal, receive alerts, etc.)

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CSIR RFP No. 3478/10/09/2021 Page 5 of 22 National Earth Observation and Space Secretariat (NEOSS) Platform

This platform will stand on its own, but need to be developed on the backbone of the existing IB Portal. A new design is required as well as hosting, support and maintenance.

An integrated portal is required that encompass both NEOSS, SA-GEO (South African Group on Earth Observations) and related Communities to be established to streamline the management of the activities in one central point. The platform will have a focus on achieving the following benefits and key features;

• Single point of access to information on NEOSS and its activities (SA-GEO and other related communities);

• Aggregated information on SA-GEO and future communities into a single point of location through reducing the need for multiple deposits of information and access logins;

• With tools to recruit, organise, and build sustainable space and EO (Earth Observations) community;

• Making it easier for the space and EO community to access information and register through the Platform and select a community of their choice;

• Making it easier for the community to interact, share and access information about the activities of their community.

• Make it easy to collaborate and communicate with the COPs (Communities of Practice).

• Publish NEOSS community newsletters and community events; and

• Links to the data Portals such as SAEOSS (South African Earth Observation System of Systems), GEOSS (Global Earth Observation System of Systems) and others.

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CSIR RFP No. 3478/10/09/2021 Page 6 of 22 3 INVITATION FOR PROPOSAL

Proposals are hereby invited for the provision of software development and related support and maintenance services to the CSIR:

• Availability of the appropriate Drupal development expertise and resources for the entire contract period.

• Availability of the appropriate Machine Learning and Artificial Intelligence development expertise and resources for the entire contract period.

• Availability of the appropriate Business analyst expertise and resources for the entire contract period.

• It is expected that at least one of the proposed developers possess CSS styling/web design expertise.

• A combination of Lean and Agile Software Development Approaches will be followed.

• The Service Provider will be expected to report to the CSIR project manager.

• No proprietary software will be accepted.

• The evaluation of proposals will be based on the criteria given in section 4 below and, will not be based on possible solutions for the functionalities provided.

• The contract period will not exceed a date of 15 September 2024.

• The cv’s of the proposed resources must accompany the proposal.

4 PROPOSAL SPECIFICATION

All proposals are to be submitted in a format specified in this enquiry. However, tenderers are welcome to submit additional/alternative proposals over and above the originally specified format. Proposals suggesting a partnership/collaboration between organisations are acceptable if the combined effort intends to make use of complementary services in order to offer a comprehensive service.

The service provider is expected to develop the following functionalities per system as explained in section 2 above and the below table:

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CSIR RFP No. 3478/10/09/2021 Page 7 of 22 Innovation Bridge Portal:

Functionality In scope Out of scope Comments

Enhancement of the current Sustainable Development Goal's Page on the Portal and addition

of the District Development Model categories.

Approved mock-up of the planned development that will confirm the planned

layout. Actual development which will include at this stage the addition of a per

country and per region view + reports (additional requirements will be captured

during the requirements solicitation process), testing and implementation (go-

live).

The CSIR will manage the entire

process: set-up meetings, take minutes, get approvals etc.

This piece of work is the enhancement of an existing page on the Innovation Bridge

Portal

(https://www.innovationbridge.info/ibportal/s dg-goals). The service provider must do the

design and development work (max 150hrs).

Addition of a Start- up Community on

the Portal

Specification of the required changes and new functionalities.

Changes to the current registration process, develop a separate page for entrepreneurs

with a visual and interactive roadmap, customised entrepreneur user dashboard, align curator dashboard and functionalities, embedding of a video conferencing platform into the IBP to allow for virtual e-pitching and webinar sessions. A facelift of the current

entire IB platform may be in order.

The service provider must assist with the required business analysis (max 80 hrs), as

well as the design and development work (max 400 hrs) over the contract period.

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Functionality In scope Out of scope Comments

Customisation of Investor/Funder as

well as Support Services Dashboards

Customising the current user dashboard according to the needs of the investor/funder

and support services users

The CSIR will ensure user and strategic partner engagements takes

place and provide the necessary information to the

service provider.

Because the bulk of the development on the Innovation Bridge Portal is complete, the

service provider is required to do enhancements and tweaks. The service

provider must assist with the required business analysis (max 80 hrs), as well as the design and development work (max 300

hrs) over the contract period.

Introducing machine learning

and artificial intelligence to the

Platform

Enhanced matchmaking, suggesting specific routes/information/links to users based on their uploaded profiles. Aggregating all data on the platform to suggest and guide users.

The service provider must assist with the required business analysis (max 250 hrs), as well as the design and development work

(max 1100 hrs) over the contract period.

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CSIR RFP No. 3478/10/09/2021 Page 9 of 22 National Earth Observation and Space Secretariat System:

Functionalities In scope Out of scope Comments

Making use of the already developed Innovation Bridge Portal, create a

centralized, dynamic method of community engagement that offers

operational ﬂexibility through an online Platform

to cater for the geographical location of the NEOSS Communities

of Practice (CoP) Members.

Make a copy of the current Innovation Bridge Portal code and use the existing

code to build the NEOSS Platform

The CSIR will do the business analysis and manage the

entire process: set-up meetings, take minutes, get

approvals etc.

The NEOSS platform will not be built from scratch, but rather built on the backbone of

the existing Innovation Bridge Portal. The service provider must do the required design and development work (max

610hrs) API integration and sharing of data

between the NEOSS Platform and the Innovation Bridge Portal

Ability for users to register and choose the CoP/s they want to join.

Ability for users to profile themselves on the platform

Ability to assign a chair/curator per CoP that need to give access to the specific CoP and manage all content within the CoP (publish events, news, challenges

etc)

Ability for users to communicate with each other inside the platform Landing page with information on

NEOSS

Specific front end design for the platform.

Ability for users to upload content and request that the specific CoP chair/curator post it in the community Other requirements as per user requests

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CSIR RFP No. 3478/10/09/2021 Page 10 of 22 Medical Devices Platform:

Functionalities In scope Out of scope Comments

The translation of the database of medical device stakeholders, technologies and capabilities into an interactive online portal

aimed at improving access to sector information, cooperation

and collaboration, reducing duplication, and

facilitating funding flow within the sector. It is vital that the web portal is designed to integrate with existing national

innovation portals, especially the Innovation

Bridge (IB), to avoid duplication.

A ring-fenced portal “area” specific to medical devices with its own landing and search pages as part of the current Innovation Bridge

Portal

The CSIR will manage the entire process:

set-up meetings, take minutes, get approvals

etc.

This piece of work is an addition to the

Innovation Bridge Portal. The service

provider must do the required business analysis

(max 50hrs), as well as the design

and development work (max 470hrs) Sharing of data between the MEDDIC page and the Innovation

Bridge Portal main system

Database of medical device manufacturers. This should be prepopulated for the companies for which we have details (import from Excel spreadsheet). Companies will then be requested to log in, check their details and click acceptance of an agreement for the data to be published on the portal.

Database of capabilities for medical device development at universities and science councils

Database of funders and other organizations providing support to medical device manufacturers

Database of medical products under development, including their needs (seeking partners, licensees, funding, etc.) – to be incorporated in the innovation profiles in Innovation Bridge Portal but

searchable from the medical devices page Landing page with information on NEOSS

Specific front end design for the platform.

Ability to specifically advertise current technology and funding opportunities and ad hoc requests for information or technologies

Individual accounts for each stakeholder to manage their own content and make use of the portal functionality

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The service provider is further expected to provide the following support and maintenance for all platform systems:

Item In scope Out of scope Comments

Hosted server Transfer the IB Portal from the current hosting platform, ongoing hosting and upgrade of server software

(including security kernel patches) as required. The new hosting platform should contain the latest and

compatible server software including, but not limited to, the latest LTS (Long Term Support) version of Ubuntu, PHP and Postgres

The current hosting service expires on 30 September 2021.

The service provider needs to take over the server

hosting as of 1 October 2021 until the

end of the contract period with the CSIR.

E-mail packages Provide unlimited e-mail packages. Monitor mailbox sizes.

The current email service is valid until 30 September 2021 after which the service provider must provide an email hosting service.

Required server and system security

SSL certificates and general server security.

Support and maintenance

Ongoing bug fixes and small changes. Limited by the service level agreement and associated budget.

40hr per month is required

Domain names Ownership of the three domains currently active for the Innovation Bridge Portal.

Ongoing system monitoring

Monitoring and maintenance of the system to ensure system stability, including but not limited to:

1. Server health (disk space, memory, etc.)

2. Data integrity of the systems (check duplicate data,

check data links, etc.)

3. Monitoring the

error log for both systems, etc.

4. Backups of both systems 5. Continuous server uptime.

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CSIR RFP No. 3478/10/09/2021 Page 12 of 22 5 FUNCTIONAL EVALUATION CRITERIA

5.1 Proposals with functionality / technical points of less than the pre-determined minimum overall percentage of 70% and less than 50% on any of the individual criteria will be eliminated from further evaluation. Refer to Annexure A for the scoring sheet that will be used to evaluate proposals received.

NB: Proposals without demonstrated capability in Drupal and artificial intelligence and machine learning development will be eliminated from further evaluation.

The use of proprietary software to substantiate proposals will not be considered.

6 ELIMINATION CRITERIA

Proposals will be eliminated under the following conditions:

• Submission after the deadline;

• Proposals submitted at an incorrect location;

• Comprehensive CV’s not attached;

• Resources do not have the required skills; and

• Use of proprietary software proposed

7 NATIONAL TREASURY CENTRAL SUPPLIER DATABASE (CSD) REGISTRATION

Before any negotiations will start with the winning bidder it will be required from the winning bidder to:

• be registered on National Treasury’s Central Supplier Database (CSD). Registrations can be completed online at: www.csd.gov.za;

• provide the CSIR of their CSD registration number; and

• provide the CSIR with a certified (SANAS approved) copy of their B-BBEE certificate.

If no certificate can be provided, no points will be scored during the evaluation process. (RSA suppliers only)

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CSIR RFP No. 3478/10/09/2021 Page 13 of 22 SECTION B – TERMS AND CONDITIONS

8 VENUE FOR PROPOSAL SUBMISSION

All proposals must be submitted to [email protected] The title and the RFP number must be clearly stipulated on the subject.

Mail size is 25MB, send multiple emails when exceeded. Submissions on cloud platforms will not be accepted.

9 TENDER PROGRAMME

The tender program, as currently envisaged, incorporates the following key dates:

• Issue of tender documents: 20 August 2021

• Compulsory briefing session 01 September 2021 @12h00 via Teams, link https://teams.microsoft.com/l/meetup-

join/19%3ameeting_ZmZkNWU2NGItODgyOS00OTBlLWFkYmEtZjMyZmIwNzViY2 Iy%40thread.v2/0?context=%7b%22Tid%22%3a%222fd3c5d5-ddb2-4ed3-9803- f89675928df4%22%2c%22Oid%22%3a%2202e89c25-d68d-4a24-9581-

f402ad02894e%22%7d

• Last date for submission of queries: 03 September 2021

• Closing / submission Date: 10 September 2021

10 SUBMISSION OF PROPOSALS

10.1 All proposals are to be submitted electronically to [email protected] No late proposals will be accepted.

PART 1: Technical Proposal: RFP No.: 3478/10/09/2021

PART 2: Pricing Proposal, B-BBEE and other Mandatory Documentation:

RFP No.: 3478/10/09/2021

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CSIR RFP No. 3478/10/09/2021 Page 14 of 22 10.2 Proposals submitted by companies must be signed by a person or persons duly

authorised.

10.3 The CSIR will award the contract to qualified tenderer(s)’ whose proposal is determined to be the most advantageous to the CSIR, taking into consideration the technical (functional) solution, price and B-BBEE.

10.4 Proposals submitted must be in the PDF file formats:

11 DEADLINE FOR SUBMISSION

Proposals shall be submitted at the email address mentioned above no later than the closing date of 10 September 2021 during CSIR’s business hours. The CSIR business hours are between 08h00 and 16h30.

Where a proposal is not received by the CSIR by the due date and stipulated place, it will be regarded as a late tender. Late tenders will not be considered.

12 AWARDING OF TENDERS

12.1 Awarding of tenders will be published on the National Treasury e-tender portal or the CSIR’s tender website. No regret letters will be sent out.

13 EVALUATION PROCESS 13.1 Evaluation of proposals

All proposals will be evaluated by an evaluation team for functionality, price and B-BBEE.

Based on the results of the evaluation process and upon successful negotiations, the CSIR will approve the awarding of the contract to successful tenderers.

A two-phase evaluation process will be followed.

• The first phase includes evaluation of elimination and functionality criteria.

• The second phase includes the evaluation of price and B-BBEE status.

Pricing Proposals will only be considered after functionality phase has been adjudicated and accepted. Only proposals that achieved the specified minimum qualification scores for functionality will be evaluated further using the preference points system.

13.2 Preference points system

The 80/20 preference point system will be used where 80 points will be dedicated to price and 20 points to B-BBEE status.

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CSIR RFP No. 3478/10/09/2021 Page 15 of 22 14 PRICING PROPOSAL

14.1 Pricing proposal must be cross-referenced to the sections in the Technical Proposal.

Any options offered must be clearly labelled. Separate pricing must be provided for each option offered to ensure that pricing comparisons are clear and unambiguous.

14.2 Price needs to be provided in South African Rand (excl. VAT), with details on price elements that are subject to escalation and exchange rate fluctuations clearly indicated.

14.3 Price should include additional cost elements such as freight, insurance until acceptance, duty where applicable.

14.4 Only firm prices* will be accepted during the tender validity period. Non–firm prices**

(including prices subject to rates of exchange variations) will not be considered.

*Firm price is the price that is only subject to adjustments in accordance with the actual increase or decrease resulting from the change, imposition, or abolition of customs or excise duty and any other duty, levy, or tax which, in terms of a law or regulation is binding on the contractor and demonstrably has an influence on the price of any supplies, or the rendering costs of any service, for the execution of the contract;

**Non-firm price is all prices other than “firm” prices.

14.5 Payment will be according to the CSIR Payment Terms and Conditions.

15 VALIDITY PERIOD OF PROPOSAL

Each proposal shall be valid for a minimum period of three (3) months calculated from the closing date.

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CSIR RFP No. 3478/10/09/2021 Page 16 of 22 16 APPOINTMENT OF SERVICE PROVIDER

16.1 The contract will be awarded to the tenderer who scores the highest total number of points during the evaluation process, except where the law permits otherwise.

16.2 Appointment as a successful service provider shall be subject to the parties agreeing to mutually acceptable contractual terms and conditions. In the event of the parties failing to reach such agreement CSIR reserves the right to appoint an alternative supplier.

16.3 Awarding of contracts will be announced on the National Treasury website and no regret letters will be sent to unsuccessful bidders.

17 ENQUIRIES AND CONTACT WITH THE CSIR

Any enquiry regarding this RFP shall be submitted in writing to CSIR at [email protected] with

“RFP No 3478/10/09/2021 - The provision of software development and related hosting, support and maintenance services” as the subject.

Any other contact with CSIR personnel involved in this tender is not permitted during the RFP process other than as required through existing service arrangements or as requested by the CSIR as part of the RFP process.

18 MEDIUM OF COMMUNICATION

All documentation submitted in response to this RFP must be in English.

19 COST OF PROPOSAL

Tenderers are expected to fully acquaint themselves with the conditions, requirements and specifications of this RFP before submitting proposals. Each tenderer assumes all risks for resource commitment and expenses, direct or indirect, of proposal preparation and participation throughout the RFP process. The CSIR is not responsible directly or indirectly for any costs incurred by tenderers.

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CSIR RFP No. 3478/10/09/2021 Page 17 of 22 20 CORRECTNESS OF RESPONSES

20.1 The tenderer must confirm satisfaction regarding the correctness and validity of their proposal and that all prices and rates quoted cover all the work/items specified in the RFP. The prices and rates quoted must cover all obligations under any resulting contract.

20.2 The tenderer accepts that any mistakes regarding prices and calculations will be at their own risk.

21 VERIFICATION OF DOCUMENTS

22.1 Tenderers should check the numbers of the pages to satisfy themselves that none are missing or duplicated. No liability will be accepted by the CSIR in regard to anything arising from the fact that pages are missing or duplicated.

22.2 One electronic copy (email only) of each proposal (Technical and Financial) must be submitted.

22.3 Pricing schedule and B-BBEE credentials should be submitted with the proposal, but as a separate document and no such information should be available in the technical proposal.

22 SUB-CONTRACTING

22.1 A tenderer will not be awarded points for B-BBEE status level if it is indicated in the tender documents that such a tenderer intends sub-contracting more than 25% of the value of the contract to any other enterprise that does not qualify for at least the points that such a tenderer qualifies for, unless the intended sub-contractor is an exempted micro enterprise that has the capability and ability to execute the sub-contract.

22.2 A tenderer awarded a contract may not sub-contract more than 25% of the value of the contract to any other enterprise that does not have an equal or higher B-BBEE status level than the person concerned, unless the contract is sub-contracted to an exempted micro enterprise that has the capability and ability to execute the sub-contract.

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CSIR RFP No. 3478/10/09/2021 Page 18 of 22 23 ENGAGEMENT OF CONSULTANTS

The consultants will only be remunerated at the rates:

23.1 Determined in the "Guideline for fees", issued by the South African Institute of Chartered Accountants (SAICA); or

23.2 Set out in the "Guide on Hourly Fee Rates for Consultants", by the Department of Public Service and Administration (DPSA); or

23.3 Prescribed by the body - regulating the profession of the consultant.

24 TRAVEL EXPENSES

24.1 All travel expenses for the CSIR’s account, be it directly via the CSIR’s travel agent or indirectly via re-imbursements, must be in line with the CSIR’s travel policy. The following will apply:

24.1.1 Only economy class tickets will be used.

24.1.2 A maximum of R1400 per night for accommodation, dinner, breakfast and parking will be allowed.

24.1.3 No car rentals of more than a Group B will be accommodated.

25 ADDITIONAL TERMS AND CONDITIONS

25.1 A tenderer shall not assume that information and/or documents supplied to CSIR, at any time prior to this request, are still available to CSIR, and shall consequently not make any reference to such information document in its response to this request.

25.2 Copies of any affiliations, memberships and/or accreditations that support your submission must be included in the tender.

25.3 In case of proposal from a joint venture, the following must be submitted together with the proposal:

• Joint venture Agreement including split of work signed by both parties;

• The original or certified copy of the B-BBEE certificate of the joint venture;

• The Tax Clearance Certificate of each joint venture member;

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• Proof of ownership/shareholder certificates/copies; and

• Company registration certificates.

25.4 An omission to disclose material information, a factual inaccuracy, and/or a misrepresentation of fact may result in the disqualification of a tender, or cancellation of any subsequent contract.

25.5 Failure to comply with any of the terms and conditions as set out in this document will invalidate the Proposal.

26 CSIR RESERVES THE RIGHT TO

26.1 Extend the closing date;

26.2 Verify any information contained in a proposal;

26.3 Request documentary proof regarding any tendering issue;

26.4 Give preference to locally manufactured goods;

26.5 Appoint one or more service providers, separately or jointly (whether or not they submitted a joint proposal);

26.6 Award this RFP as a whole or in part;

26.7 Cancel or withdraw this RFP as a whole or in part.

27 DISCLAIMER

This RFP is a request for proposals only and not an offer document. Answers to this RFP must not be construed as acceptance of an offer or imply the existence of a contract between the parties. By submission of its proposal, tenderers shall be deemed to have satisfied themselves with and to have accepted all Terms & Conditions of this RFP. The CSIR makes no representation, warranty, assurance, guarantee or endorsements to tenderer concerning the RFP, whether with regard to its accuracy, completeness or otherwise and the CSIR shall have no liability towards the tenderer or any other party in connection therewith.

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CSIR RFP No. 3478/10/09/2021 Page 20 of 22 DECLARATION BY TENDERER

Only tenderers who completed the declaration below will be considered for evaluation.

RFP No: ………..

I hereby undertake to render services described in the attached tendering documents to CSIR in accordance with the requirements and task directives / proposal specifications stipulated in RFP No.………….……….. at the price/s quoted. My offer/s remains binding upon me and open for acceptance by the CSIR during the validity period indicated and calculated from the closing date of the proposal.

I confirm that I am satisfied with regards to the correctness and validity of my proposal; that the price(s) and rate(s) quoted cover all the services specified in the proposal documents; that the price(s) and rate(s) cover all my obligations and I accept that any mistakes regarding price(s) and rate(s) and calculations will be at my own risk.

I accept full responsibility for the proper execution and fulfilment of all obligations and conditions devolving on me under this proposal as the principal liable for the due fulfilment of this proposal.

I declare that I have no participation in any collusive practices with any tenderer or any other person regarding this or any other proposal.

I accept that the CSIR may take appropriate actions, deemed necessary, should there be a conflict of interest or if this declaration proves to be false.

I confirm that I am duly authorised to sign this proposal.

NAME (PRINT) ……….

CAPACITY ……….

SIGNATURE ……….

NAME OF FIRM ……….….

DATE ……….

WITNESSES

1 …….………

2 ……….………

DATE: .………..

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CSIR RFP No. 3478/10/09/2021 Page 21 of 22 30 ANNEXURE A

CRITERIA DESCRIPTION

SCORING RATING

%

0 2 5 7 8 10

Weight

No response Poor Average Good Very good Excellent

Responsive design and development for mobile phones, tablets and PC (multi- device, multi- browser)

10 No information provided

Knowledge without any track record

1-year experience with

multi-device, multi- browser

development (proof provided)

3 years’

experience with multi- device, multi-browser development (proof provided)

5 years’

experience with multi-device, multi- browser

development (proof provided)

More than 5 years’ experience with multi-device, multi-browser development

(proof provided)

Development, configuration, customisation, including theme and module development for Drupal

20 No information provided

Knowledge without any track record

1 year experience (proof provided)

3 years’

experience (proof provided)

5 years’

More than 5 years’

Experience in the design and development of attractive, user friendly website and UX Capabilities

10 No

information provided

Experience without any track record

3 years’

5 years’

Quality portfolio/track record of similar

professional, attractive and user friendly websites and web applications designed and built

15 No

Portfolio with no evidence of professional website design and content management workflow

Not applicable Portfolio includes evidence of attractive and useable websites with professional design and content management workflow

capabilities

Not applicable Portfolio includes evidence of excellent, high profile attractive and useable websites with similar functionality to that specified in section 4

Webserver monitoring and maintenance

15 No

3 years’

5 years’

experience (proof provided) Experience in machine

learning and artificial intelligence

20 No

3 years’

5 years’

experience (proof provided) Client testimonials showing

appropriate track record

10 No

Unverifiable testimonials

Not applicable Verified and testimonial Not applicable Verified and testimonial form reputable, high volume and high profile websites with similar functionality to that specified in section 4

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