Solution Bill of Material

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Solution Bill of Material

With Cisco Products

November, 2009

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Introduction

The Cisco Smart Designs provide network solution implementation best practices to help streamline the installation process and reduce deployment risk. Cisco Smart Designs are created to assist partners in serving small business customers with a broad range of Cisco products packaged in purpose-built solutions. The flexibility of the overall Cisco Smart Design architecture facilitates the deployment of solutions in a phased approach, thereby ensuring investment protection.

This bill of material document covers the Cisco Secure Network Foundation (SNF) solution,

and the Cisco Unified Communication and wireless LAN solutions that are built on SNF. These solutions improve business productivity by providing Internet access, communication among employees/business partners from anywhere anytime, and secure network access to business servers to encourage business process automation.

Secure Network Foundation (SNF) 2.5

Instead of providing a monolithic and all-encompassing network, SNF 2.5 implements a network having the most commonly used secure network capabilities, with options to further enhance them with additional capabilities for advanced deployment. The SNF 2.5 solution is based on wired networks, and includes routing, switching, security, network address translation, network quality of service (QoS), and virtual private networks (VPNs) to support mobile workers. It can be expanded, as the need arises, to incorporate a wireless network, voice services, and video applications. This solution already includes the foundation technologies such as security and QoS necessary to support such enhancements.

More information can be found at the following URL: http://www.cisco.com/go/partner/smartdesigns/snf Network Topology

The network topologies for the solution includes a WAN router, an aggregation switch, and up to four access switches, as shown in Figure 1. If a single access switch is sufficient to connect all devices connected to the network, a separate aggregation switch may not be necessary. However, even in that case, an aggregation switch may be used to aggregate traffic from multiple access switches to simplify cabling efforts.

Figure 1. Network Topologies

WAN Router

Aggregation Switch

Access Switches

(Optional) E-mail, web, and other server(s) accessible from Internet Shared devices (networked printers, NAS, business servers) Shared devices (networked printers, NAS, business servers) 213188 Internet Network Topology for Solution 3 WAN Router Switch Internet

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Solution Functionalities

The following functionalities are supported by SNF 2.5: ● _{Internet access}

● Fast Ethernet or xDSL WAN connectivity

Other WAN connectivity options (T1/E1, ISN) require different routers with appropriate integrated WAN ports, or appropriate network interface modules.

● Locally hosted servers accessible from the Internet (available in the SNF 2.0 100 Users solution) ● Infrastructure security (protection against network attacks)

● Firewall security

● LAN security (Port Security, BPDU Guard, Storm Guard) ● WAN QoS

● Advance LAN QoS (available in the SNF 2.0 100 Users solution) ● Mobile worker connectivity via Easy VPN or SSL VPN

● Configuration and management (Cisco Configuration Professional and Cisco Network Assistant)

● Voice ready ● Wireless ready

● Video surveillance ready

To further simplify the deployment, SNF 2.5 has three solution options designed for different sizes of small businesses: 25 users, 50 users, or 100 users.

Solution Options and BoM

Table 1. Solution Options

Functional Specification SNF 2.5 25 Users SNF 2.5 50 Users SNF 2.5 100 Users

Router components CISCO880/890 CISCO1800 CISCO2800

WAN connectivity supported by the solution

xDSL; Fast Ethernet xDSL; Fast Ethernet xDSL, Fast Ethernet; Gigabit Ethernet

Other possible WAN connectivity options

Specific router models support 3G, ISDN, analog modem

Specific router models support 3G, ISDN, T1, analog modem

T1/E1, xDSL, ISDN, 3G,

LAN components Cisco Catalyst 2960 (LAN Lite)

Cisco Catalyst 2960 (LAN Lite)

Aggregation switch: Cisco Catalyst 2960G (LAN Base) Access switch: Cisco Catalyst 2960 (LAN Base)

LAN QoS Limited Limited Advanced QoS to support voice/video service during any ( (generally infrequent but possible ) LAN congestion

Number of ports up to 25 up to 50 up to 100

DMZ-based security N N Y

Wireless LAN ready Y Y Y

Voice ready Y

(no CME support) Y

(no CME support)

Y

Router upgradeability via WAN/network modules

No No (ISR 1800 can be

upgraded with additional WAN modules)

Yes. The Cisco ISR 2800 Series supports a variety of WAN modules, and can accept network modules to support a variety of services/service acceleration modules such as IPS, WAS, and SSL VPN .

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SNF 2.5

—

25 Users

The SNF 2.5 25-Users solution, based on the Cisco ISR 800 Series Router and the Cisco Catalyst 2960 LAN Lite Switches, provides up to 25 switch ports to connect end-user devices such as PCs, laptops, IP phones, and business servers accessible by employees.

Table 2. Main Office (up to 25 users)

Note: For recommended Cisco IOS Software versions, check the implementation guides.

Hardware Options for Solution Enhancements

Table 3. Hardware Options for Solution Enhancements

Description Functionality Part Number Quantity Smartnet

Cisco ISR 881 Security Bundle

WAN router CISCO881-SEC-K9 1 CON-SNT-C881

Cisco Catalyst 2960 LAN Lite switch

Switch WS-C2960-24-S 1 main office (up to

25 user)

CON-SNT-296024S

SSL VPN License To support remote user connection using SSL VPN

FL-WEBVPN-10-K9 (for up

to 10 users), or 1 per SSL VPN user. Not necessary if SSL VPN is not used

Suggested Product Functionality Purpose Smartnet

CISCO891-K9 WAN router, with integrated V.92

analog WAN backup interface Higher throughput

CISCO892-K9 WAN router with integrated ISDN BRI S/T interface

Higher throughput

CISCO881W-GN-A-K9 WAN router, with integrated wireless access point, 802.11n FCC compliant

For investment protection, if wireless is to be deployed in future. Suitable for USA.

CON-SNT-881WGAK

CISCO881W-GN-E-K9 WAN Router, with integrated wireless access point, 802.11n ETSI compliant

For investment protection, if wireless is to be deployed in future. Suitable for ETSI compliant countries.

CON-SNT-881WGAK

CISCO881W-GN-P-K9 WAN router, with integrated wireless

access point, 802.11n Japan compliant For investment protection, if wireless is to be deployed in future. Suitable for Japan.

CON-SNT-881WGAK

CISCO888-SEC-K9 WAN router, with integrated G.SHDSL WAN interface with ISDN backup

If integrated G.SHDL WAN interface and ISDN back up WAN interface are needed.

CISCO888GW-GN-A-K9 WAN router , with integrated G.SHDSL WAN interface, 3G back up, and FCC compliant 802.11n wireless access point

If one/more of these functionalities are required. Suitable for USA.

CISCO888GW-GN-E-K9 WAN router, with integrated G.SHDSL WAN interface, 3G back up, and ETSI compliant 802.11n wireless access point

If one/more of these functionalities are required. Suitable for ETSI compliant countries.

CISCO888W-GN-A-K9 WAN router, with integrated G.SHDSL, ISDN backup, and FCC Comp 802.11n wireless access point

If one/more of these functionalities are required. Suitable for USA.

CISCO888W-GN-E-K9 WAN router, with integrated G.SHDSL WAN interface, ISDN backup, and ETSI compliant 802.11n wireless access point.

If one/more of these functionalities are required. Suitable for ETSI compliant countries.

WS-C2960-24PC-S Switch with power over Ethernet

support Investment protection. If IP telephony is planned in the future, PoE-enabled switches can be deployed from the beginning to avoid using separate power supplies for each IP telephone.

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Note: Any Cisco Catalyst 2960 LAN Lite Series switch can be used to accommodate the required number of

switch ports for a deployment (subject to the restriction of 25 maximum ports for the site).

SNF 2.5

—

50 Users

The SNF 2.5 50 Users solution, based on the Cisco ISR 891/892/1841 Series Router and the Catalyst 2960 LAN Lite Switches, provides up to 50 switch ports to connect end-user devices such as PCs, laptops, IP phones, and business servers accessible by employees.

Table 4. Main Office (up to 50 Users)

Cisco ISR 1841 Security Bundle

WAN router CISCO1841-SEC/K9 1 CON-SNT-CISCO1841

Cisco Catalyst 2960 LAN Lite switch

Switch WS-C2960-48TT-S 1 CON-SNT-2964TTS

SSL VPN License To support remote user connection using SSL VPN FL-WEBVPN-10-K9 (for up to10 users) 1 per SSL VPN user. Not necessary if SSL VPN is not used

Note: For recommended Cisco IOS Software versions, check the implementation guides.

Hardware Options for Solution Enhancements

Suggested Product

Functionality Purpose Smartnet

CISCO1841-HSEC/K9

WAN router with hardware VPN acceleration, 10 SSL VPN licenses

Higher SSL VPN throughput, and 10 SSL VPN licenses CON-SNT-CISCO1841

C1841-T1SEC-V2/K9

WAN router with T1 WAN interface

If higher throughput and T1 interface are required CON-SNT-CISCO1841

HWIC-1ADSL ADSL interface for ISR 1841 If WAN ADSL interface is required (no need to have ADSL modem)

WIC-1SHDSL-V3 G.SHDSL interface for ISR 1841

If WAN G.SHDSL interface is required (no need to have ADSL modem)

HWIC-3G-GSM 3G GSM WAN interface for ISR 1841

If 3G WAN interface (GSM) is required

HWIC-3G-CDMA-V 3G CDMA WAN interface for

ISR 1841 If 3G WAN interface (CDMA) is required

HWIC-AP-G-x 802.11 B/G access point HWIC Integrated 802.11 b/g Wireless Support

HWIC-AP-AG-x 802.11 A/B/G access point HWIC

Integrated 802.11 a/b/g dual radio Wireless Support

WS-C2960-48PST-S

Switch Investment protection. If IP telephony is planned in the future, PoE-enabled switches can be deployed from the beginning to avoid using separate power supplies for each IP telephone.

CON-SNT-C48PSTS

Note: Any Cisco Catalyst 2960 LAN Lite Series Switch can be used to accommodate the required number of

switch ports for a deployment (subject to the restriction of 50 maximum ports for the site).

SNF 2.5

—

100 Users

The SNF 2.0 100 Users solution, based on the Cisco ISR 2800 Series Router and the

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Table 6. Main Office (up to 100 Users)

Cisco 2821 Security Bundle

WAN router CISCO2821-SEC/K9 1 CON-SNT-2821

Cisco Catalyst 2960 24 port

Aggregation switch WS-C2960G-24TC-L 1

Cisco Catalyst 2960 24 port

Access switch WS-C2960-24TT-L Up to 4 CON-SNT-C29602TT

SSL VPN License To support remote user connection using SSL VPN FL-WEBVPN-10-K9 (for 10 users), or FL-WEBVPN-25-K9 (for 25 users)

1 per SSL VPN user. Not necessary if SSL VPN is not used.

Note: For recommended Cisco IOS Software versions check the implementation guides. If a single access switch

is deployed, the aggregation switch is not needed. Hardware Options for Solution Enhancements

Suggested Product Functionality Purpose Smartnet

CISCO2851-SEC/K9 WAN router Higher throughput

VWIC2-1MFT-T1/E1 WAN interface To support T1/E1 WAN interface

HWIC-1FE= 1-port 10/100 routed port HWIC N/A USD 900.00

WAN router- additional Fast Ethernet port

An additional Fast Ethernet port can be added if required

HWIC-1ADSL WAN router- ADSL WAN interface for telephone line

If integrated ADSL WAN interface is required on the router (in this case the DSL modem for telephone line is not necessary)

HWIC-1ADSLI WAN router- ADSL WAN interface for ISDN line

If integrated ADSL WAN (over ISDN) interface is required on the router (in this case the ISDN modem is not necessary)

AIM-VPN/SSL-2 WAN router – hardware

acceleration module for VPN, For higher VPN throughput

AIM-IPS-K9 Cisco WAN router – hardware acceleration module for IPS

Improves IPS throughput

WS-C2960-24PC-L Access switch with PoE ports Investment protection. If IP telephony is planned in the future, then consider PoE enabled switches to avoid using separate power supplies for each IP telephone.

CON-SNT-C29602PC

Note: Any Cisco Catalyst 2960 LAN Base Series Switch can be used as an access switch to accommodate the required number of switch ports for a deployment (subject to the restriction of 100 maximum ports for the site).

Wireless Networking

The Cisco WLAN Solution seamlessly integrates with Cisco Secure Network Foundation 2.5. It is capable of supporting up to 250 users. Using this solution, Cisco partners and resellers can help small businesses take the full advantage of wireless technology by deploying a reliable and secure Cisco Unified Wireless Network. The design guides and implementation guides for the following solutions can be found at the following URL:

http://www.cisco.com/go/partner/smartdesigns/wlan

.

Network Overview

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Depending on the business requirements and environmental characteristics, small businesses can choose one of two deployment models: standalone access point (AP)-based; or Wireless LAN Controller (WLC)-based. Figure 2 shows two topologies. On the left, the WLAN solution with standalone-APs integrated with a SNF network. The standalone deployment is for small business customers with up to 100 wireless client devices located in any site. The solution introduces intra-site wireless connectivity by simply adding wireless APs to the SNF architecture—with the capability for future migration to the WLC-based solution (shown in the figure on the right) for additional functionality, such as roaming across IP subnets and guess access.

Figure 2. WLAN Solution Topology WLAN Solution with Wireless APs

Access Point

Wired IP Phone Wireless IP Phone Laptop Access Switch Laptop IP WAN Router 225125 Internet V Wireless IP Phone Laptop Access Point Wired IP Phone Teleworker Wireless IP Phone Laptop Access Switch Laptop IP V Branch Office Main Office Aggregation Layer WAN Router DMZ Local Services Internet Access Point

Wired IP Phone Wireless IP Phone Laptop Access Switch Laptop LWAPP Tunnel IP WAN Router Wireless Router 225246 V Wireless IP Phone Laptop Access Point Wired IP Phone Cisco 2106 WLAN Controller Teleworker Wireless IP Phone Laptop Access Switch Laptop IP V Branch Office Main Office WAN Router DMZ Local Services Aggregation Layer Solution Functionalities

The following wireless LAN capabilities are supported in the standalone AP-based WLAN solution 2.0: ● Data and voice support—Supports both data and IP telephony

● Small-network focus—The most cost-effective design for the small business office that has less than 100 users within one site

● Dedicated wireless VLANs—Wireless data and voice are assigned in a way that differentiates policies and services

● Roaming within the same IP subnet —Supported via Layer-2 roaming

● QoS enhancements for IP telephony—Network traffic can be selected, marked, and prioritized to provide preferential treatment to voice traffic.

When your business evolves, a WLC-based deployment can be chosen for enhanced functionality. A WLC is a Cisco device that centrally manages lightweight APs and wireless LAN data traffic. Key enhancements include:

● Improved scalability—Allows expansion to support more users within one location ● Inter-VLAN roaming—Permits roaming among different IP subnets (Layer 3 roaming)

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Bill of Material

Table 8 lists a sample bill of material (BoM) for each business location with a Cisco WLAN Solution standalone AP deployment.

Table 8. Sample BoM for Wireless Components (Standalone AP Deployment)

Device Quantity Model

Cisco 1131 AP One or more in

each location

AIR-AP1131G-A-K9 IEEE 802.11 a/b/g access point

Cisco Aironet 1140 AP One or more AIR-AP1141N-A-K9 IEEE 802.11g/n Single-Band AIR-AP1142N-A-K9

IEEE 802.11a/g/n Dual-Band AP;

Cisco Aironet 1240AG One or more AIR-AP1242AG-x-K9 802.11g/n Standalone AP

Cisco Unified Wireless IP Phone 7921G As needed CP-7921G-EC-CH1-K9

Table 9 shows a sample BoM for a WLC-based deployment. Variations in hardware selection depend on the requirements for a specific site/customer; see the related design guide for details.

Table 9. Bill of Material for Wireless Components (Controller-based Wireless Deployment )

Device Quantity Model

Cisco 2106/2112/2125 Wireless LAN Controllers

One AIR-WLC2106-K9 AIR-WLC2112-K9

AIR-WLC2125-K9

Cisco Aironet 1130AG One or more AIR-LAP1131AG-A-K9 IEEE 802.11 a/b/g access point

Cisco Aironet 1140 One or more AIR-LAP1141N-A-K9 IEEE 802.11g/n Single-Band AP AIR-LAP1142N-A-K9

IEEE 802.11a/g/n dual-band AP

Cisco Aironet 1240 a/b/g (outdoor)

One or more AIR-LAP1242AG-N-K9

IEEE 802.11a/g non-modular Cisco IOS Access Point

Cisco Unified Wireless IP Phone 7921G One or more CP-7921G-EC-CH1-K9

Unified Communications

The section provides the BoM for Cisco Unified Communications. It provides three types of configurations for customers, depending on their needs and requirements. Each of these configurations has options to further

customize these solutions to meet customer needs and requirements. The design guides and implementation guides for the following solutions can be found at the following websites:

http://www.cisco.com/go/partner/smartdesigns/sbcs http://www.cisco.com/go/partner/smartdesigns/uc Solution Options

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● Smart Business Communications System (SBCS)—Small businesses with up to 104 voice users; features up to five major business sites, and 6-10 remote office and mobile workers per site. The Cisco SBCS, a purpose-built solution, addresses the Unified Communication requirements of such small business customers. ● Cisco Unified Communications Manager Express—Small businesses with up to 250 voice users; features

up 20 business sites, multiple remote offices, and mobile workers per site. All business sites operate independently and require a local PBX and a voicemail system on premise.

● Cisco Unified Communications Manager Business Edition—Small businesses with up to 500 voice users; features one main business site, up to 20 smaller sites, multiple remote offices and mobile workers per site. Business requires using the centralized PBX and voicemail system located at the main site.

Table 10 provides a guideline to help select the right type of Unified Communications solution. Table 10. Solution Options

Functional Specification Solution Option 1 Solution Option 2 Solution Option 3

Product Cisco Smart Business Communications System

Cisco Unified Communications Manager Express

Cisco Unified Communications manager Business Edition

Call control Distributed Distributed Centralized

IP phone support Up to 104 IP phones Up to 250 IP phones Up to 500 IP phones

Platform Appliance Router Server

Survivability No No Yes

Integrated voicemail Yes No Yes

Integrated switch ports Yes No No

Remote site support Yes (10 sites) Yes (20 sites) Yes (20 sites)

Mobile worker support Yes Yes Yes

Reason/benefits Purpose-built solution for this scenario. Integrated security, wireless, licenses included in package, completely GUI-based configuration for easy installation.

Proven and stable secure network foundation by SNF 2.0. No single point of failure. Each branch has its own local PBX and voice mail system. Flexible for conversion to a Centralized Unified Communications solution using the existing Cisco ISR router.

Proven and stable secure network foundation by SNF 2.0. Centralized management of dialing plan and voicemail, thus each branch uses PBX and voicemail system located in main office. SRST provides fail-over mechanism for branch IP phones, and voice connectivity is via PSTN during SRST.

Options/upgrades See the Optional Employee Productivity Tools section.

See the Optional Employee Productivity Tools section.

UC Solution 1—Smart Business Communications System

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Figure 3. Typical SBCS 2.0 Topology for 8–32 Users IP IP IP V 213122 PSTN Internet Employee’s home or any public place Note:

Maximum 10 remote connections (both offices and workers combined) Cable/DSL modem Cable/DSL modem Web server in DMZ PC/Laptop connected to IP phone Wireless desktop IP phone SR520W-FE AP-541N ESW-500 Cisco Config Assistant (CCA) UC-500 SPA-525G Analog Phone Fax Small business - main office

Home office

Mobile worker Version 2.2

The BoM provided in Table 11 is for a configuration supporting up to eight phone users. Table 11. Bill of Materials for a System with up to Eight Phone Users

Product Requirements Cisco Part Number

FXO, integrated wireless UC540W-FXO-K9

Cisco UC540

BRI, integrated wireless UC540W-BRI-K9

AP521 (1-3) Extend wireless coverage for a sparsely populated office AIR-AP521G-x-K91

1

The x indicates the regulatory domain (A' FCC, E ' ETSI, P ' Japan2).

Note: Recommendations for software and firmware are found in the implementation guide.

For other configurations, use Table 12 to create the BoM. The Cisco UC540 has an integrated eight port switch; any configuration over phone users requires additional switches. The UC560 does not have an integrated switch and requires a Cisco ESW Switch for users and devices.

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Table 12. Cisco UC 500 Series

Phone Users

Product Requirements Cisco Part Number Quantity

FXO, integrated wireless UC540W-FXO-K9 1

8 Cisco UC540

BRI, integrated wireless UC540W-BRI-K9 1

FXO analog trunks L-UC-PRO-8U= Depends on the number of phones

9–32

BRI trunks L-UC-PRO-8U= Depends on the number of phones

T1/E1 and FXO trunks UC560-T1E1-K9 1

FXO analog trunks UC560-FXO-K9 1

16 Cisco UC560

BRI trunks UC560-BRI-K9 1

T1/E1 and FXO trunks UC560-T1E1-K9 Depends on the number of phones FXO analog trunks UC560-FXO-K9 Depends on the number of phones

17–104

BRI trunks UC560-BRI-K9 Depends on the number of phones

Cisco Small Business Pro ESW 500 Series

Centralized WLAN, future scalability, roaming

AIR-WLC526-K9 Depends on the amount of LAP521’s

9–104

AP521 Extend wireless coverage – Wireless LAN Controller

AIR-LAP521G-x-K91 Depends on office size

1_{The x indicates the regulatory domain (A' FCC, E ' ETSI, P ' Japan2).}

UC Solution 2—Cisco Unified Communications Manager Express

Cisco Unified Communications Manager Express is a distributed call processing solution that is embedded in specific versions of the Internet Operating System (IOS) on the Cisco Integrated Services Router (ISR), as shown in Figure 5. Figure 4. Cisco Unified Communications Manager Express-based UC Deployment over SNF2.0

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This section provides the BoM for a 25-user phone system. This is in addition to the BoMs required for the Cisco Smart Design SNF 2.0 used for the network foundation for Unified Communications.

Note: The Cisco ISR used in the BoMs of SNF 2.0 should be replaced by the Unified Communications-Security

bundle shown in the BoMs listed in Table 13, Table 14, and Table 15.

Table 13. Bill of Materials for the Office Location with Maximum 25 Voice-Users

Description Part Number Quantity

Cisco 2801 ISR with UC-Security bundle (2801 with PVDM2-32, AIM-CUE, 10 CME/CUE/phone licenses, 128F/256D )

C2801-10UC-VSEC/K9 1

Additional voice users licenses FL-CCME-UC-5 As per customer needs

Voice interface cards for four PSTN calls VIC2-2BRI-NT/TE, or VIC2-4FXO

1

Table 14. Bill of Materials (2)

IP Phones Product Requirements Cisco Part Number Quantity

25 Cisco 2801 ISR with

UC-Security bundle Cisco 2801 with: _{● PVDM2-32} ● AIM-CUE

● 10 CME/CUE/Phone licenses ● 128F/256D

35 Cisco 2811 ISR with UC-Security bundle Cisco 2811 with: ● PVDM2-32 ● AIM-CUE ● 15 CME/CUE/Phone licenses ● 128F/256D C2811-15UC-VSEC/K9 1

50 Cisco 2821 ISR with UC-Security bundle Cisco 2821 with: ● PVDM2-32 ● AIM-CUE ● 25 CME/CUE/Phone licenses ● 128F/256D C2821-25UC-VSEC/K9 1

100 Cisco 2851 ISR with

UC-Security bundle Cisco 2851 with: _{● PVDM2-48} ● NME-CUE

● 35 CME/CUE/Phone licenses ● 128F/256D

175 Cisco 3825 ISR with UC-Security bundle Cisco 3825 with: ● PVDM2-64 ● NME-CUE ● 35 CME/CUE/Phone licenses ● 128F/512D C3825-35UC-VSEC/K9 1

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Additional voice users licenses (available in bundle of 5, 25 or 50 users licenses)

FL-CCME-UC-5, FL-CCME-UC-25, FL-CCME-UC-50

As per customer needs

Voice interface cards for 8 to 16 PSTN calls

(8 analog or 8 BRI or 24 T1 PRI channels)

VIC2-2BRI-NT/TE (2 units), or VIC2-4FXO (2 units), or VWIC2-1MFT-T1/E1

1-port multiflex voice WAN T1/E1 cards VWIC2-1MFT-T1/E1 Supporting up to 100 phone users (depending on customer needs)

2-port multiflex voice WAN T1/E1 cards VWIC2-2MFT-T1/E1 Supporting up to 175 phone users (depending on customer needs)

1-port and 2-port multiflex voice WAN T1/E1 cards

VWIC2-2MFT-T1/E1 and

VWIC2-1MFT-T1/E1 Supporting up to 250 phone users (depending on customer needs)

UC Solution 3: Cisco Unified Communications Manager Business Edition

The centralized unified communications solutions are based on Cisco Unified Communication Manager Business Edition. To support SRST it also requires Cisco ISR with SRST bundles. This section provides the Bill of Materials (BoM) used to build the Centralized Unified Communications System. These are in addition to the BoMs required for Smart Design SNF 2.0 used for the network foundation.

Figure 5. CUCMBE-based UC Deployment over SNF2.0

Branch Office Cisco Unified SRST Cisco Unified SRST Branch Office Main Office Mobile Worker SNF 2.0 SNF 2.0 SNF 2.0 SNF 2.0 CUCMBE

(Cisco Unified Communications Manager and Voice Mail in one Server) IP IP IP IP IP IP IP IP IP PSTN TeleWorker SNF 2.0 WAN (Internet) 224498 Cisco Unified SRST

Note: The Cisco ISR used in the BoMs of SNF 2.0 should be replaced by the Secure Voice bundle of ISR shown

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Table 16. Bill of Materials for Main Office only (to be added in one of the next BoMs)

Cisco MCS 7828-I3/H3 Unified Communications Manager Business Edition Appliance, 50 Seats (Pre-installed CUCM and CUX software version 7.x)

MCS7828I4-K9/BE7 1

Additional users licenses (available in bundle of 10 and 50 users) CUCM-BE-10USR, CUCM-BE-50USR

Remote Office Size

Up to 25 Cisco 2801 ISR with Secure Voice bundle (2801 with PVDM2-8, 25 SRST user licenses, 128F/256D )

CISCO2801-SRST/K9 1 Voice Interface cards for 4 PSTN calls VIC2-2BRI-NT/TE, or

VIC2-4FXO

1

CISCO2811-SRST/K9 1 Voice interface cards for 8 PSTN calls VIC2-2BRI-NT/TE,

or VIC2-4FXO

2

CISCO2821-SRST/K9 1 Voice interface cards for 8 to 16 PSTN calls

(8 Analog or 8 BRI or 24 T1 PRI channels) VIC2-2BRI-NT/TE (2 units), or VIC2-4FXO (2 units), or VWIC2-1MFT-T1/E1

CISCO2851-SRST/K9 1 1-port Multiflex Voice WAN T1/E1 card

(maximum 24 voice calls over T1-PRI, 30 over E1-PRI)

VWIC2-1MFT-T1/E1 1

CISCO3825-SRST/K9 1 2-port Multiflex Voice WAN T1/E1 card

(maximum 48 calls over T1-PRI or 60 over E1-PRI) VWIC2-2MFT-T1/E1 1

Up to 250 Cisco 3845 ISR with UC-Security bundle (3845 with PVDM2-64, 250 SRST user licenses, 128F/512D )

CISCO3845-SRST/K9 1 1-port and 2-port Multiflex Voice WAN T1/E1 cards

(maximum 72 calls over T1-PRI or 90 over E1-PRI)

VWIC2-2MFT-T1/E1 and VWIC2-1MFT-T1/E1

1 each

Optional Employee Productivity Tools

This section contains three sections. The first section includes software that can be used with any of the Cisco Unified Communications solutions provided above. The second and third sections are specific to the various types of Cisco Unified Communications systems that are mentioned within their perspective titles.

Proposed Options for Cisco Unified Communications

These options provide employees with new productivity tools. All the tools are not necessary; it is possible to add any of these tools as the requirements arise:

● Conferencing and collaboration—Employees have the ability to attend conferences and collaborate with other employees and customers.

● Take advantage of video for phone calls and collaboration—Video can be used for face-to-face phone calls or integrated into the conferencing for video conferences.

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● Integrated Customer Relationship Management applications—It is possible to pop customer information to the screen as the employee answers the IP phone. This takes customer satisfaction to the next level as

employees now have their information as the call comes in. There are standard integrations for: ◦ Microsoft Dynamics CRM Server

◦ Salesforce.com Table 18. Optional Tools

Proposed Options for SBCS and Decentralized Unified Communications Only

These options are available only for the SBCS and Decentralized UC solutions using CUCME. They provide employees with new productivity options such as:

● Quick Dial directly from Microsoft Applications such as Microsoft Internet Explorer, Microsoft Word, and Microsoft Excel.

● Single Number Reach across multiple sites. It allows employees to take their calls from other devices such as their mobile phone, as if they are in the office.

● Presence across multiple sites. Employees are able to see whether someone is available, even if they are at a remote office. Employees are also able to see other ways to contact others, such as instant messaging. Table 19. Proposed Options (1)

Proposed Options for Centralized Unified Communications Only

These options are available only for the Centralized UC solution using CUCMBE. They provide employees with new productivity options such as:

● _{Cisco Unified Presence throughout the voice network—Employees are able to see whether someone is} available and also other ways to contact others, such as instant messaging.

● A desktop software client for voice applications—Cisco Unified Personal Communicator. Employees now have a single application that can merge multiple voice applications together, such as:

◦ Cisco Unity

◦ Cisco Unity Connection ◦ Cisco Unified Video Advantage ◦ Instant Messaging

Voice, video and data collaboration with WebEx

Contact a Re-Seller 1 per user as needed

Video client software CUVA-SW-2.X / CUVA-SW-LIC 1 per user as needed

Video camera CUVA-V2= 1 per user as needed

Cisco VPN client software http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875403 1 per user as needed

Customer Relationship Management Integration

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=280247078 1

Cisco Unified CallConnector for Microsoft Windows – Personal License SW-UCC-CLIENT-1 1 per user as needed

Cisco Unified CallConnector for Microsoft Windows – Server License SW-UCC-SERVER 1

(17)

◦ Cisco Unified MeetingPlace ◦ Presence

Table 20. Proposed Options (2)

Supporting Information

Intended for business and technical decision makers (BDMs/TDMs) within a partner's organization, these overview resources provide a comprehensive outline of the Smart Designs scope and applicability. As a result, partners can use these resources to build a successful business using Cisco-developed solutions for their client base. More information can be found at: http://www.cisco.com/go/partner/smartdesigns.

Smart Designs are documented through the following:

● Solution Profile/Solution Overview—Customer-oriented solution summary

● Solution Bill of Material—Partner-oriented solution options and hardware choices

● Overview Presentation—Presentation slides outlining the solution ● Design Guides—Detailed description and guidance for a specific solution

● Implementation Guides—Includes step-by-step implementation guidance for a specific solution

● Application Notes—Addressing specific areas of practice, design, deployment, and maintenance as needed

We encourage you to take advantage of these design guidance resources and best practice recommendations to help commercial customers evolve their businesses with safe and strategic choices of infrastructure investments.

Cisco Unified Presence SW-CUP7.0-K9 1 per server

Cisco Unified Presence User License – This license is for the Unified Communications Manager Business Edition, if the Unified Personal Communicator is already registered these are not needed.

CUP-SERVER-LIC 1 per Client

software

Cisco Unified Personal Communicator User License 7.x UPC7-CLIENT-LIC 1 per user as needed

MCS7816 Server, support for up to 500 users MCS-7816-I4-IPC1 1

Cisco Unified Personal Communicator 7.x UPC7-K9-PC 1 per user

Cisco Unified Personal Communicator User License 7.x UPC7-CLIENT-LIC 1 per user

Cisco Unified Personal Communicator 10 User License 7.x UPC7-K9-10= 1 for every 10 users

Solution Bill of Material