aap
3
is one of the most
professional companies
that I have ever worked
with. They have listened
to our requirements and
reacted with flexibility that
demonstrates their core
value as being all about
people. It’s rare to see a
company so customer
orientated and dedicated
to our joint success.
Martin Baker
Who
we
www.aap3.com 5
As a vendor independent organisation, aap
3offer the
best IT services and solutions direct to clients and as
a dedicated channel service. We have operations in
30 countries with our headquarters in Southampton,
Hampshire. For over a decade we have been providing
cutting edge IT services for regional, national and
global organisations.
Fully flexible IT Services
At aap3 we deliver IT Services that are scalable, deliver
flexible high performance solutions and cost efficiencies for regional, national and global organisations.
Improving performance, cutting costs
As technology advances at a rapid pace, customers’ expectations increase and employees need more flexible and efficient ways to operate. aap3 help
organisations to stay competitive by embracing the right new technologies, ensuring networks are efficient and up-to-date and implementing IT to help support and achieve your business goals. As part of our standard practice we identify opportunities to cut your operational costs and improve working practices.
Enterprise solutions for all
our customers
We work with some of the world’s largest IT companies to evaluate, design, implement and maintain IT solutions both as channel partners and direct to clients. Our partnerships with leading organisations like Cisco and IBM and global clients such as AT&T and HSBC enable us to deliver enterprise level solutions for organisations of all sizes.
Top decile performance
As a ‘Top decile’ service provider aap3 delivers high
performance, rapid response services. Our extensive experience in the field across a broad range of industries gives us a depth of knowledge and experience to give our clients cutting edge advice and solutions.
“Very impressed with the attitude, efficiency and
professionalism of the aap
3team. You did an amazing
job helping with the performance issues and providing
the necessary information to make it work. Always such a
pleasure to work with aap
3.”
Chris White, VP Emerging Technologies, Cisco
Who
we
IT Managed Services
Leading IT expertise, flexible support, mobile device
solutions, a clear view of costs, a single point of contact
and the peace of mind our field proven services deliver,
makes aap
3a natural choice for IT Managed Services.
IT Support
aap3 provide world-class IT Support utilising IBM’s
powerful cloud toolset. Our technical support gives you cutting edge efficiency with a single point of contact for all your support requirements. aap3 IT Support cuts software costs and reduces
operational overheads with transparent rate card pricing.
aap3’s IT Support service provides fully scalable
help desk solutions. Our extensive operations allow us economies of scale to deliver enterprise level support to single site locations as well as international and multilingual global operations. Transition and deployment is handled entirely by aap3, making
implementation easy and quick.
• IBM cloud support tools
• ITIL aligned technical support • top decile performance • install and transition by aap3 • multilingual
• scalable from 100 users upwards • standard, extended or 24/7 remote,
level 2 and 3 IT support
• rate-card budgeting and flexibility
Virtualization
aap3 virtualization gives your employees access
to their desktop and work files from any location without being tied to a specific device. Mobile or remote access gives flexibility, fast access and secure data management. By hosting workloads on a remote secure server hardware and software costs are radically reduced and IT management and security enhanced.
aap3 deliver independent desktop virtualization services
and ‘Desktop as a Service’ specialism to organisations across the globe. As an independent IT Service provider we deliver a full solution from comprehensive initial assessments to full delivery and implementation of the desktop services. aap3 ensure a smooth transition
covering cultural changes and process modifications. Our team of industry experts have driven large scale IT and business process change programmes for industry leading organisations in sectors including telecommunications, utilities, retail, financial markets and energy, education and government departments.
Capabilities include:
• business case development • sizing and project scoping • desktop virtualization strategy
• Daas pilots
• VDI pilot to live implementation • Daas hosted services
• VDI services integrated into your datacentre
www.aap3.com 7
IT Service Management
As a leading independent IT Services company we provide analysis and advice across a diverse range of industries. Our IT Service Management professionals focus on IT services that will best support and achieve your strategic business goals.
Assess, design, deploy, enhance – aap3 has extensive
field experience within the IT services sector, working with some of the world’s largest IT organisations to deliver IT services and solutions into a wide range of vertical markets. We deliver pragmatic, ‘fit for purpose’ processes that are unique to your organisation and fit with your overarching business strategy.
Project management – For one-off projects or existing system reviews, aap3 can provide individual consultants,
focus teams or full project management.
Interim management – With service managers and practitioners worldwide, aap3 can provide interim
management to meet your resourcing requirements at any level in the organisation.
We work to ITIL best practice using the best tools, frameworks and standards including;
• COBIT
• CMMI Lean Six Sigma • OBASHI
• PRINCE 2.
Mobile Device Security
Using IBM’s industry leading hosted toolset, aap3
can instantly deliver mobile device security services on your network for deployment throughout the organisation.
Scalable from 100 – 50,000 mobile devices, our service provides a cloud based, fully managed security solution and enables safe and efficient BYOD within the workplace. aap3’s Mobile Device Security service gives
you industry leading tools to protect sensitive data and enforce online security whilst also allowing flexibility and access for your customers and employees.
• Over 10 billion mobile security events daily • Industry leading toolset and support • Turn-key implementation
• Fully scalable from 100 devices • Hosted cost savings
• Immediate security • Increased productivity • Improved client services
• Full record of devices, block rogue devices • Enforced compliance
• Lock down of suspect mobile apps
Wireless LAN
As independent IT service providers aap3 deliver
best in class wireless LAN solutions without obligation to service or hardware providers. We work direct to mid market clients and as channel partners for IT service companies.
Our service teams provide a broad range of services from assessment, design and implementation to
ongoing support and maintenance. We can also provide individuals or project teams to work with your team, manage one-off projects or even recruit professionals to work as contract or permanent employees.
Using industry-leading tools, aap3 collect ‘live and
real-world’ signal, performance and spectrum data to measure RF coverage and provide optimal AP placement and configurations. Our transparent pricing structure lets you budget accurately and plan resources going forward. Our service is fully flexible so you use the services you need on the scale you require.
• High performance indoors and out • Intelligent network security
• Full ‘free to roam’ efficiencies • Cost effective solutions
Assessment Services
A comprehensive and cutting edge service that fully analyses your network, identifying devices and software, listing hardware and systems, assessing wireless and VPN usage, and identifying improvements to network performance security and support.
Our assessments focus both on immediate requirements to improve efficiency and avoid downtime and advise on future modeling to ensure your business enjoys the full advantages of modern IT with efficient returns on investments (ROI). As an independent organisation, aap3 use the best
toolsets to conduct site specific, national or global network assessments. Our assessments ensure legal compliance, advise and update on technology, improve your security and enhance business performance and profitability.
• Network discovery • Application discovery
• Secure mobility assessments • Full LAN and wireless surveys • Independent advice
• Comprehensive assessment recommendations
Network Services
aap
3provide network services alongside some of the
world’s leading IT organisations such as Cisco and IBM. We
deliver full service solutions from assessments and design
to implementation and service desk support. Our experience
and commitment at the forefront of network services gives us
the economies of scale and expertise to provide enterprise and
www.aap3.com 9
Routing and Switching
Our experienced engineering teams help you to update, design and build a resilient foundation for business success by creating a more intelligent, responsive, and integrated network based on adaptive and agile technologies.
Routing – Our network teams are specialists in routing and switching solutions. By assessing current networks we help organisations to build future proof foundations on which to optimise performance and cut the costs of ownership. With extensive experience across all sizes of organisation and multiple industries, our engineers deliver best-in-class solutions on which to enhance performance for LAN and wireless networks.
Switching – Today’s networks must efficiently and securely transmit bandwidth-intensive data, voice, video, and wireless applications, while adapting to evolving traffic patterns, new services, and the challenge of optimising application performance. Whether equipping a small office, multi-site enterprise, data centre or service provider, aap3 offer the flexibility,
performance and security to meet current and future network requirements.
Our transparent
pricing structure
lets you budget
accurately and plan
resources going
forward. Our service
is fully flexible so
you use the services
you need on the
scale you require.
“Just to say – the team have been brilliant. The feedback is
very positive!”
Video conferencing and
Telepresence
aap3 has provided Telepresence services since
it’s inception and we are widely recognised as a leading service provider within the Industry. We are approved Cisco, Tandberg, Polycom and Teliris service providers. Our engineering teams support the in-house capabilities of vendors and provide full channel services to leading suppliers.
We are one of just two organisations currently awarded Cisco’s ATISP (Advanced Install Service Provider) status.
As an independent, service-only partner aap3 is uniquely positioned to support your installation and maintenance requirements and deliver best-in-class and best-fit solutions.
Flexible service solutions – Our services have been developed to provide our clients with the flexibility to meet all or part of their video conference requirements. We can deliver full video conference solutions from evaluation and design to implementation and ongoing support, alternatively we provide skilled individuals to join existing teams or fulfill specific functions such as one-off break-fix or room-sweep services.
Room sweep and technical support – aap3’s
roomsweeps keep telepresence systems optimised to continually deliver high quality performance. By regularly re-calibrating equipment, running environmental checks and component reports we ensure systems are kept optimised and run smoothly. Our team provides break-fix support with targeted next working day response. With over 400 top-end systems installed worldwide, aap3 are a natural partner choice with global reach.
Video Conferencing and
Telepresence Services
The quality and experience delivered by our video conference and
Telepresence installations makes virtual meetings a pleasing
and productive experience. Face-to-face meetings cost organisations
a great deal in travel costs and employee time. Video conferencing
and Telepresence is a rapidly evolving market helping organisations
to meet anywhere in the world at the click of a button!
“This is a great accomplishment; Kudos for working on
short notice and timeframes… Our appreciation
to all of you for how well everyone collaborated…”
www.
aap3
.com
Tel: +44 (0)845 2300 189
Registered Address: 3 Benham Road, Benham Campus Southampton Science Park, Chilworth, Hampshire, UK, SO16 7QJ
Company Registration 3444435 | VAT Registration 704637247
