Learn more about the technology that makes Workforce Central 8 work

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Workforce Central 8 applications include:

Kronos Touch ID® Software Workforce Absence Manager™ 8 Workforce Accruals® 8

Workforce Activities™ 8 Workforce Analytics™ 8 Workforce Budgeting™ 8 Workforce Device Manager™ 8 Workforce Employee™ 8 Workforce Enterprise Archive™ 8 Workforce Forecast Manager™ 8 Workforce HR™ 8

Workforce Integration Manager™ 8 Workforce Manager™ 8

Workforce Mobile™ 8 Workforce Payroll™ 8 Workforce Scheduler™ 8 Workforce Tablet™ 8

Workforce Task Management™ 8 Workforce Timekeeper™ 8

Learn more about the technology that makes

Workforce Central 8 work

The Kronos® Workforce Central® suite was built on the belief that you shouldn’t have to sacrifice the features and functionality you want for the simplicity you need. This single, integrated system offers time and attendance, scheduling, absence management, HR, payroll, hiring, labor analytics, and other applications that can help your organization control labor costs, minimize compliance risk, and improve workforce productivity. Building on this proven legacy, Workforce Central 8 delivers more features and capabilities than ever before to help you manage your workforce for optimal results — regardless of your industry, region, or platform. Combining deep functionality and a superior user experience, the solution provides the automated tools and high-quality information you need to increase employee engagement, improve decision making, and drive operational excellence.

Discover workforce management — uncompromised — with Workforce Central 8.

Technical overview

Workforce Central 8 is a web-based enterprise suite of workforce management applications designed to control labor costs and maximize workforce productivity, while minimizing the impact on IT. A distinct advantage of the Workforce Central 8 platform is its ability to match diverse user needs with a broad range of interaction devices including web browsers, data collection terminals, telephony, mobile phones, tablets, and more.

Platform portability

The Workforce Central 8 architecture is built on an industry-standard model using the Java 2 Enterprise Edition (J2EE) for Web applications to provide an extensive set of

scalable platform options. The J2EE platform enables the solution to run on a broad set of operating systems and application servers. In keeping with this open and portable approach to application development, Microsoft® SQL Server and Oracle are the platform’s supported database products.

Three-tier architecture

From an IT perspective, Workforce Central 8 solutions are structured in a three-tier application architecture, which enables fast deployment and cost-effective integration within your existing IT infrastructure.

Client tier: In the client tier, customers have access to multiple types of interfaces to interact with Kronos applications. Based on users’ roles, Kronos provides access via telephony, smart phone, tablet, data terminals (including SmartViews), dynamic html, rich web interfaces (HTML5, Ajax, Flash), and portals that leverage the most suitable technology to meet their specific needs.

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Database tier: The database server efficiently stores and retrieves all application data. The database configuration depends on numerous factors, including the number of employee records in the database, the number of clients, the number of pay periods to be stored, and the storage subsystem configuration.

Data collection and self-service

Workforce Central 8 supports four general categories of users: 1) administrators charged with configuration and setup; 2) employees; 3) frontline managers who directly manage employees; and 4) human resources and payroll specialists who centrally manage the corporate payroll and pay policies. Managers and specialists have very similar requirements as they are typically the power users of a workforce management application.

Given the makeup of today’s workforce, It is important that workforce management applications leverage the most appropriate technology to deliver a user interface that meets role-based needs and work styles. A web-based technology approach provides a strong foundation for this degree of flexibility, but a closer look at user needs often reveals more complex requirements. The Kronos architecture offers the ability to match the right technology approach with the usage model for each type of user and the strengths of a wide range of interaction devices.

In order for employees to enter time and attendance data and check their leave balances via self-service, a Web browser or the Workforce Mobile application is all that is required for access. To protect the privacy of an employee’s data and increase the overall security of the solution, Web server connections can be configured to use either the HTTP or the HTTPS protocol. Connections over HTTPS, which leverages the Transport Layer Security (TLS) cryptographic protocol, use encryption and require a server certificate from VeriSign or another certificate authority.

Workforce Mobile

The Kronos Workforce Mobile™ solution provides a mobile connection to your Workforce Central 8 system, enabling users to complete common administrative tasks right on their mobile device. Managers can easily see and rapidly respond to potential workforce management issues — from anywhere, at any time — via Workforce Mobile Manager. Employees can perform their time management tasks when and where they need to using Workforce Mobile Employee.

This on-the-go access means your workforce is able to instantly engage, take action, and move on, resulting in faster decision making, higher productivity, and more effective control of labor costs.

Workforce Tablet

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User Interface

Workforce Central 8 features a reimagined user experience with significant enhancements to primary screens. Thanks to its intuitive new look and feel, working with Workforce Central is easier than ever before:

 Advanced HTML5 core technology offers compatibility across a wide range of devices.

 Employee photos help managers quickly find key employees, help prevent errors and buddy punching at Kronos InTouch® terminals, and engage employees by personalizing their experience.

 New Genies help users easily group, filter, and summarize data as if it had first been exported to a spreadsheet, allowing users to solve problems quickly and effectively.

Security of confidential data

Workforce Central 8 supports LDAP and Microsoft Active Directory for password authentication, enabling organizations to centralize the maintenance of passwords. The solution also supports single sign-on capability for both SiteMinder® and SAML enabled environments to facilitate controlled access via once-per-session authentication. In addition, Kronos provides automated password reset to reduce the burden on help desks.

Workforce Central 8 supports SSL as an option for added security. User access rights are defined in the Workforce Central 8 access control profiles.

Integration with existing infrastructure

Kronos offers tools for integrating Workforce Central 8 with critical business systems such as payroll, HR, patient information systems, and other back-office applications. Certified interfaces to major ERP systems, such as SAP, facilitate connections to existing data sources and repositories, further improving your return on investment.

The flexible and configurable Workforce Integration Manager™ tool provides components for interface processing and interface development. Workforce Integration Manager uses industry-standard technologies to import data from a variety of sources, files, and tables, and to output data into many different file formats or directly to other relational database management systems. Batch transfer of tables from HR or payroll systems can be accomplished using table-based import utilities provided within the Workforce Central 8 applications. Workforce Integration Manager helps extend the use — and value — of your labor management data by making it accessible to other applications in the formats they require.

Extensibility support with XML API toolkit

Many Workforce Central customers require tight integration with critical business applications for data synchronization purposes. Other organizations require adherence to customer-specific user-interface standards. The SOAP-based XML API delivers this flexibility by providing views of business objects to facilitate the extension of business rules and the validation of data. This open API supports unique customer needs while protecting application integrity through a stable, reliable interface.

System administration

Workforce Central 8 provides capabilities that enable busy IT managers to perform system administration functions — at any time, from anywhere — even when business takes them away from their primary location. Automatic push notifications alert system administrators when scheduled events or servers fail. System performance metrics, such as active users logged on, can be monitored remotely. System tasks and events can be scheduled at convenient times when system usage is low. What’s more, system status instrumentation, health data, and performance assessment data are provided for easy integration into leading monitoring and management applications.

Enterprise Archive

Workforce Central 8 introduces Kronos Enterprise Archive, which replaces Workforce Record manager. This new Enterprise tool combines high-performance bulk archive capability with enterprise scalability, enabling users to archive and purge with zero downtime.

Deployment Options

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VMware and Microsoft Hyper-V virtualization

Workforce Central 8 applications can be run on VMware® and Microsoft Hyper-V® virtual machines. Virtualization is a software technology that makes it possible to run multiple operating systems and applications on the same computer at the same time, thereby increasing hardware utilization and flexibility. By using virtualization software, an IT department can transform — or “virtualize” — the hardware resources of an x86-based computer, including the CPU, RAM, hard disk, and network controller, to create several fully functional virtual machines, which can run their own operating system and applications.

Supported technology

Desktop requirements

Browser Operating System

Vendor Product Version Vendor Product Version

Microsoft Internet Explorer 9, 10, and 11

Microsoft

Windows 8 and 8.1- 64-bit (Desktop Mode) nly)

Windows 7 - 32-bit and 64-bit

Google Chrome 41+

Mozilla Firefox 32-bit 35+ Windows Server 2012 – 64-Bit

Windows Server 2012 R2 – 64-Bit

Apple  Safari 7.x and 8.x Apple  Mac OS-X 10.9 and 10.10

Note: For Safari browser/OS X clients, JRE is provided by Oracle. Firefox and Chrome are not supported with HRMS Admin.

Only recent versions of Chrome and Firefox are supported (current version and two back). IE 9 requires the modernizr plug-in.

CPU Intel-based Pentium 4 or AMD equivalent; 2 GHz+ recommended

RAM 2GB minimum - 4GB recommended

Cache 256KB/L2 recommended

Display 1,024 x 768 with 256 Color Recommended; Minimum graphics memory: 128 MB

Hard Disk Space Minimum free disk space: 100 MB

Network Protocol HTTP or HTTPS

Network Bandwidth LAN Connection: Gigabit network recommended

WAN Connection: Fractional T1 or (T1+ recommended) Workforce Timekeeper v7 requires that Cookies be enabled and Active-X controls be permitted.

Navigator user interface

Vendor Product Version Operating System

Adobe Flash 17 Same as supported browsers

Java Plug-in

(only needed for System Setup, Event Manager, and Workload Planner )

Vendor Product Version Operating System

Oracle Java Plug-in (JRE) Supports JRE 1.8 of JRE 1.8.0_45 (ships with product) Same as supported browsers

For the pages that require JRE, Chrome cannot be used as the browser.

Mobile 4.0

Device type Platform

Apple Apple iPad, iPhone®, and iPod Touch® running iOS8+

Android OS 4.1 and up

Workforce Mobile supports MDM. Mobile apps are posted to subscribenet. Workforce Mobile (client in App store) – 4.0

Workforce Tablet (client in App store) – 2.0

Device type Platform

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Server Virtualization

(all components of Workforce Central and Analytics can be run on virtual machines)

Vendor Product Operating System

Microsoft Hyper-V Microsoft Windows Server

®

2012 – 64-Bit Microsoft Windows Server 2012 R2 – 64-Bit

VMware VMware VSphere

® v5+ ESXi Hypervisor v4.1+

Microsoft Windows Server 2012 – 64-Bit Microsoft Windows Server 2012 R2 – 64-Bit

Desktop Virtualization

Citrix Version Platform Operating System Microsoft Version Platform Operating System

Citrix XenApp v7.5

Microsoft Windows 2012 Server 64-Bit Microsoft

Terminal Services Microsoft Windows Server 2012 SE

Microsoft Windows 2012 R2 Server 64-Bit

Streaming video on InTouch 1.1 requires IIS.

Application Server Operating System

JBoss EAP V6.3

Microsoft Windows Server 2012 – 64-Bit

IBM  AIX (pSeries) 7.1

SUSE Linux Enterprise Server 11.2

Workforce Reporting Server Operating System

Microsoft RDLC 2010

2005* Microsoft

Windows Server 2012 – 64-Bit Windows Server 2012 R2 – 64-Bit RDLC 2005 is for custom reports from prior versions of Workforce Central only and it is recommend that reports be upgraded to RDLC 2010 when possible. HRMS uses embedded Crystal XI.

For customizing reports, Visual Studio 2008 is required.

Workforce Enterprise Archive Operating System

Vendor Product Version Vendor

Solix

Enterprise Data Management Suite (EDMS)

V6.5 All operating systems supported by Workforce Central

Application Server Workforce Analytics Operating System

Apache Tomcat v6.0.32

Microsoft Windows Server 2012 SE (64-bit)

MicroStrategy MicroStrategy v9.4.1 Windows Server 2012 R2 (64-bit)

Web Server Operating System

Microsoft IIS V 8.0 Microsoft Windows Server 2012 – 64-Bit

V 8.5 Windows Server 2012 R2 – 64-Bit

Apache  Web Server v2.4.9

Microsoft Windows Server 2012 – 64-Bit

IBM®  AIX (pSeries) 7.1

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Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 +1 800 225 1561 +1 978 250 9800 www.kronos.com © 2015 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks and Workforce Activities is a trademark of Kronos Incorporated or a related company. All other product, company names, or marks mentioned, if any, are used for identification purposes only and may be the trademarks of their respective owner s. All specifications are subject to change. All rights reserved by the applicable copyright holders. Printed in the USA. CV0512-USv1

Workforce Analytics Office Add-in Operating System

Microsoft Microsoft Office® Professional and Enterprise editions 2013 2010 SP1 Microsoft

Windows 8 and 8.1 - 64-bit Windows 7 - 32-bit and 64-bit Windows Server 2012 SE (64-bit) Windows Server 2012 R2 (64-bit)

Workforce Analytics for Healthcare Kits Operating System

Microsoft Microsoft Excel 2013

2010 SP1 Microsoft

Windows 8 and 8.1 - 64-bit Windows 7 - 32-bit and 64-bit

Database Server Technology Support

Database _{Operating System}

Oracle 11gR2 (11.2) 64-bit and 12C  All operating systems that Oracle supports for these database versions

Microsoft SQL Server 2008 R2 - 64 bit Microsoft SQL Server 2012 - 64 bit Microsoft SQL Server 2014 - 64 Bit

Standard, Workgroups, Small Business, and Enterprise editions only

All operating systems that Microsoft supports for these database versions

Not supported with HRMS

Not supported by Analytics

 Low volume platform support delivered in service pack

Conclusion

Since its initial launch in 2001, Workforce Central has been helping organizations across the globe to control labor costs, minimize compliance risk, and improve productivity through more effective workforce management. Over the years, Kronos has:

 Performed thousands of successful deployments for customers in more than 100 countries  Expanded the suite with powerful new workforce management modules

 Developed robust vertical functionality to address complex industry-specific challenges  Established itself as the global leader in workforce management solutions