Outlook
Operating
Instructions
Web Access
OUTLOOK OPERATING INSTRUCTIONS
WEB ACCESS
FREQUENTLY ASKED
QUESTIONS & ANSWERS
Q: Can I check my email from a computer outside of the school?
A: You can access your email by going to www.nesl.edu and clicking on the Email link in the
shortcuts. You can also log onto Outlook Web Access (OWA) by entering
https://webmail.nesl.edu into any browser on any computer.
Q: What username and password do I use to log onto Outlook Web Access (OWA)? A: Your user name is your email address, and the password is the same as your Active
Directory (machine log in) password.
Please Note: If you have forgotten your password and attempt to log on to
OWA more than three times it will lock your account and you will need to
contact the Help Desk at X 7404 (617.422.7404 from outside the school).
Q: What do I do if I am having problems with Outlook?
A: Call the Help Desk at X 7404 or from outside the law school at (617) 422-7404. Q: What are the hours of email support?
A: Help Desk hours are:
3. A screen will appear similar to the one below.
4. Enter in your user name and password. 5. Click on the Log On button.
Creating a New Message
1. Click on the New Message button on the Inbox toolbar.
Addressing the Message
1. The following addressing options are available:
To: Sends the message to the selected recipient.
CC: Sends a Carbon Copy of the message to the selected recipient.
BCC: Sends a Blind Carbon Copy of the message to the selected recipient. The recipients name will not be visible to other recipients of the message.
Addressing the Message by Typing the Name
1. If you are sure of the recipient’s name.2. Type the name in the To, CC, or BCC sections of the new message.
4. Click on the Check Names button on the toolbar:
Please Note: Outlook will confirm that the name is valid within the
Address Book.
5. If the name is valid, then it will be underlined.
7. If there is more than one person with that name in the Address Book, then a dialog box will appear asking you to select the correct recipient from a list.
Addressing a Message Using the Address Book
1. Within a new message, click on the Address Book link.
2. A screen similar to the one below will appear.
Please Note: Names are listed in the address book alphabetically by first name.
Inserting an Email Signature
1. Obtain an electronic copy of the New England Law | Boston Email signature via email from Sandy Goldsmith, director of External Relations at [email protected].
3. Right click your mouse button. Then select Copy from the drop down menu.
6. Under the section called Email Signature. Right click on the empty box and select Paste from the drop down menu.
8. You will need to replace the pasted text with your specific information. An example is shown below.
Please Note: That to automatically include your signature in outgoing
messages you must check the box underneath the email signature
field.
9. After the text is correct, click on the Save icon.
Attaching a File to the Message
1. Within the new message, select the Paperclip (Attachment) icon on the toolbar.
3. Navigate to the location of the file by clicking on the drop down menu to the right of the “Look In” field, select the required drive and open the required folder by double clicking.
6. Repeat the process until you have attached all of the necessary files. 7. When you have attached all the files, click on the Done button.
Deleting Emails
1. Click on the small check box beside the email to be deleted (See Arrow 1). 2. Click on Delete (See Arrow 2).
Emptying the Trash
1. Click on the Deleted Items icon on the left side of your screen (See Arrow 1).
2. Click on the Check Box at the top of the list of emails (this will select all of the emails in the Trash) (See Arrow 2).
3. Click on the Delete link (See Arrow 3).