This document is not an offer, commitment, representation or warranty by AT&T and is subject to change.

What is a Corporate Responsibility User (CRU)?

●

A Corporate Responsibility User (CRU) is an employee whose company

is financially responsible for the device and service plan purchased

through Premier.

●

The transactions and options available to a CRU on Premier are

controlled by the company administrator.

Setting permissions for a CRU:

●

The company administrator sets permissions for employees. By setting

permissions, you allow them capabilities, such as:

o

Shop for purchases using the Premier Online Store.

o

Perform account management using Premier Online Care.

o

View their bill and current unused minutes.

●

You can set permissions for all employees using either the foundation

account settings, or you can set permissions for employees on a

particular billing account number only.

STEP 1: Navigate to the

Permissions page

a. Select the foundation account

you want to set permissions for.

b. Click the Manage tab.

c. On the Profiles &

Permissions drop-down list:

•

To set foundation account

permissions, click Manage

Foundation Account

Permissions.

•

To set billing account

permissions, click Manage

Billing Account

Types of permissions

There are three types of

permissions that you can grant your

CRUs in Premier Online Care:

Deny

: Will not allow your

employees to perform the specified

action.

Allow after Approval

: Will allow

your employees to perform the

specific function, however, Premier

will not allow the action until it has

been approved by you or another

company administrator.

Allow Always

: Will allow your

employees to perform the specified

action without any approval

STEP 2: Set permissions

•

Before you send your employees the

registration link, select Allow Always for

Allow Online Account Management

Registration.

•

To do all of the account management for

your company and not have your

employees access Premier Online Care to

manage their accounts, select Deny for

Enable Online Account Management

for Wireless Users.

•

To let employees change their voicemail

password themselves, select Allow Always

for Reset Voicemail.

•

To let your employees update their phones

and devices, select Allow Always for

Update Device Make and Model.

•

If you want employees to be able to

change their rate plan, but retain the final

say, select Allow after Approval for

Change Current Rate Plan.

•

To give employees the option of selecting

when a new rate plan is effective, select

Allow Always for Select an Effective

Date for Rate Plan Change.

•

To automatically send login text messages

to devices ordered in Premier Online Store,

select Allow Always for Allow automatic

registration online for Corporate

STEP 3: Verify Changes

a. Verify the changes you’ve made to

permissions.

b. (Optional) If you want to change a

setting, click Back.