Communication for the open minded
Information
Communication for the open minded
Information
Communication for the open minded
Siemens Enterprise Communicationswww.siemens-enterprise.com/open
Information
HiPath 500 V8
The Professional Communications System for Small Businesses
and Offices
HiPath 500, the classic phone system, is based on reliable ISDN
technology and delivers the highest levels of security. Whether in
small businesses, offices or practices with up to ten employees, the
system provides professional support in any environment where
communication plays a central role.
Communication for the open minded
Professional
Professional
HiPath 500 – Overview of the options
Professional
HiPath 500 provides a wide range of options for communication in small busi-nesses. The public network is accessed through the ISDN carrier. Digital system phones (UP0/E) can be operated together with traditional analog phones, fax machines and entrance telephones. DECT base stations ensure full coverage for cord-less communication using Gigaset mobile devices. PCs can be connected via the LAN interface, thus enabling employees to use Computer Telephony Integration (CTI) or administration functions via PCs.
Model variants
Depending on company size, HiPath 500 is available in two variants, each with a fixed maximum configuration. The system offers an exceptional scope of services that enables smaller companies in particular to perform business conveniently and effi-ciently.
Telephones
The widest range of modern, digital system phones ensures the right phone can be chosen for every workstation. Clear dis-plays and interactive user prompts mean that users can intuitively learn how to oper-ate these phones. Communication stoper-ates are displayed by the illuminated key con-cept - enabling users to operate phones quickly and directly.
HiPath Cordless Office
HiPath Cordless Office is the ideal solution for cordless telephony in a business envi-ronment. Current Gigaset phones allow system features, such as a central tele-phone book, to be used conveniently on mobile phones. Several DECT base stations guarantee disruption-free connection through roaming and handover. • Up to three base stations (over UP0/E) • 16 mobile phones from the Gigaset
fam-ily
• Up to 10,000 square meters of area cov-erage, depending on conditions on floors or in buildings
Entry Voice Mail (EVM)
All HiPath 500 communications systems are equipped with integrated voice mail with the following scope of features: • 24 personal mailboxes with two
user-specific announcements
• Incoming messages are indicated on system phone displays
• Visual signaling via LEDs (function key must be configured)
• Approximately 120 minutes of system storage capacity.
Individual "announcement before answer-ing", for fast call acceptance, or automatic call processing, for targeted patching through suffix dialing, make the entry voice mail especially convenient for callers.
Team functions
Executive/secretary or team functions allow employees to work together more easily. Intelligent call distribution, together with integrated voice mail, greatly improves employee availability for external callers.
NEW:
myPortal entry Web Services
myPortal entry Web Services offer you the optimal Unified Communications entry solution for your HiPath communications system. The services available with this solution come with two different user interfaces that are perfectly tuned to the working environment in which they are applied. Mobile workers access Unified Communications services via myPortal web, a mobile client which offers an opti-mized display for smartphones. Office con-tacts benefit from the myPortal entry desk-top client based on the latest Widget technology.
HiPath 500 – Overview of the options
HiPath 500 – Overview of the options
HiPath 500
Public ISDN network
IP network Digital interfaces 4 analog connections Cordless multicell solution
DECT base stations Gigaset S3
Analog fax Doorset Analog phone optiPoint OpenStage
PC for
administrationLAN switch PC for CTI
LAN interface
UP0/E interface a/b interface
UP0/E interface
Professional
myPortal entry Web Services
Presence status display
myPortal entry Web Services put an end to the uncertainty of if and how your contacts can be reached. A single glance gives you information on contact reachability, regardless of whether contacts are in the company office, in the home office or on the road.
In myPortal entry Web Services, you can specify your own presence status (e.g. "Office", "Meeting", "Gone out", etc.) and in this way inform your contacts and col-leagues of your availability. This can be per-formed not only on your office PC, but also on your cell phone while travelling. The current presence status setting of contacts is displayed on your PC or cell phone. This lets you immediately determine whether or not a particular contact is reachable.
Optimum reachability
through status-based call
forwarding
Each contact can set up specific call for-warding numbers for every presence sta-tus. When the contact changes his or her presence status, myPortal entry Web Ser-vices automatically sets up the stored call diversion and thus ensure reachability. Lost calls are a thing of the past.
Single voicemail
After returning from a meeting or a trip, you no longer need to check a number of different mailboxes for voice messages as you can use the integrated voicemail func-tion of your HiPath communicafunc-tions sys-tem as your sole voicemail box. This mail-box can be conveniently operated on the graphical user interface of the myPortal entry Web Services on your smartphone or PC workstation. Of course, you can also query voicemails from your telephone by conventional means.
You can simply direct all incoming calls to your voicemail box based on your presence status and have the myPortal entry Web Services inform you of any messages. Use the displayed voicemail journal to obtain additional information on the call.
Call journal with call
re-scheduling
Data for all incoming and outgoing calls is recorded in your call journal on the office PC. This gives you a clear overview of all missed calls, making it possible for you to respond efficiently. Start the call backs directly from the journal by clicking with the mouse. If you should need to call the contact back at a later time, you can use the automatic call re-scheduling feature. You can also make notes to refresh your memory when the re-scheduled call is placed.
Directories
The myPortal entry Web Services let you quickly access the phone numbers stored centrally in your HiPath communications platform and import your personal Outlook contacts. The multi-directory search func-tion can be used to quickly find the required contact.
Call control
You can operate your office telephone and accept incoming calls using the myPortal entry Web Services on your office PC. Click with the mouse to dial directly from the directories, the call or voice mail journal and avoid misdialing.
Alternatively, the phone numbers can be entered directly or using the redial feature.
On your cell phone, you can dial using the directories of the myPortal entry Web Ser-vices or enter the numbers manually. The callback or call-through function of your HiPath communications system can be applied to lower costs.
Incoming calls are always presented on your cell phone in the usual way, regardless of whether they were received directly or via the callback function of your HiPath sys-tem.
Make optimal use of your
ex-isting telephone rates
With the myPortal entry Web Services, your mobile contacts can make every call at the best rate via the HiPath communications system using the One Number Service.
One Number Service
From now on, your contacts only need a single phone number to reach you. The One Number Service ensures that you are always available on the same number and that the number stored for you in the sys-tem is displayed to the called party for out-going calls. This function is active, regard-less of whether you are using the office or cell phone.
The myPortal entry Web Services undergo constant further development. Current information about this as well as the scope of services of myPortal entry and myPortal web can be found in the “myPortal entry Web Services” data sheet.
Telephones
OpenStage Family
The new family of OpenStage phones offers a premium design, sensor keys and innovative controls (ice blue, lava or silver-blue metallic).
OpenStage 15 T
Entry-level model for standard worksta-tions. Equipped with 5 preprogrammed function keys and eight programmable function keys. Full duplex handsfree sup-port provides the user with modern conve-nience. Shown here with OpenStage key module 15.
OpenStage 30 T
Flexible model for various workplace envi-ronments such as the office or call center. Equipped with eight preprogrammed func-tion keys and eight programmable funcfunc-tion keys. Especially convenient through full duplex hands-free speaker phone and headset connection.
OpenStage 40 T
Office phone for PC workstations with high traffic volume. Equipped with 8 pregrammed function keys and 6 freely pro-grammable function keys with labeling on the display. Especially convenient through full duplex hands-free speaker phone and headset connection. Shown here with OpenStage key module 40.
OpenStage 60 T/80 T
Professional model for the executive area, for top level management and for secre-tarial offices. Equipped with 6 prepro-grammed function keys, 8 freely program-mable touch keys and with 6 mode keys for operating applications. Extremely conve-nient due to full duplex hands-free mode, headset connection, large graphical color display, TouchGuide, TouchSlider and Blue-tooth interface.
Accessories
An innovative adapter concept enables workstations to be flexibly equipped with a wide range of accessories and adapted to suit changing requirements.
• OpenStage phone adapter:
With one a/b and one UP0/E interface for connecting additional phones or a fax machine.
• OpenStage Key Module 15:
with 18 programmable keys, key label-ing with paper.
• OpenStage Key Module 40/60/80: With 12 programmable keys, automatic key labeling.
• OpenStage USB extension:
for connecting the acoustic unit as well as configuring OpenStage 60 T and OpenStage 80 T phones.
• OpenStage Acoustic Unit:
For external speakers and microphones.
DECT cordless phones
The current range of Gigaset cordless phones provides employees with freedom of movement within the company. They are the ideal complement to office phones within campus buildings and outside on the company premises.
Gigaset S4 professional
Elegant high-tech handset with full duplex hands-free speakerphone and Bluetooth interface (for a headset, for instance). Illu-minated, high-resolution graphic display with extensive status display options. Up to twelve hours of talk time and 165 hours of standby time.
Gigaset M2 professional
The robust handset for rough environ-ments thanks to an integrated splash resis-tance and a dust-tight, impact and shatter-proof casing (constructed in line with pro-tection classification IP65) as well as hand-set acoustics that are optimized for indus-trial environments.
System administration
The system is administered via the HiPath 3000 Manager C (supplied) or HiPath 3000 Manager E administration tool. This way e. g. stations can be configured, names changed, rights for external traffic assigned or the keys on the phone worksta-tion programmed.
The administration tool runs on Microsoft Windows and can be connected toa system via a V.24, S0 or LAN interface.
To protect the communications system and customer data from unauthorized access, system administration is only possible via individual user IDs.
HiPath Accounting
Manager
The HiPath Accounting Manager deter-mines costs for all communications ser-vices (phone, fax, Internet) generated by HiPath 500 and enables costs to be broken down according to extension, trunk or department.
The HiPath Accounting Manager (supplied) provides function to
• download the call details recorded by the communications system
• display and sort call data
• create simple reports using filter func-tions
• display the memory capacity of the sys-tem-internal data memory
• clear the call data memory
Technical Data
Network interfaces
ISDN
• S0 basic rate access with DSS1 protocol – Point-to-multipoint connection – Point-to-point connection
User interfaces
Digital
• UP0/E for connecting digital OpenStage, optiPoint 500 phones and DECT base stations
Analog
• a/b for connecting analog equipment, e.g. group 3 fax or modem
S0 bus
• S0 user bus for up to eight indepen-dently powered terminal devices (e.g. fax, ISDN PC card)
Other interfaces
LAN interface
• 10 MBit Ethernet connection for admin-istration purposes and software solu-tions
V.24
• For connecting a call charge printer
Power supply
The systems are configured as standard for operation within a network. Power failures may be bridged by an uninterruptible power supply (UPS) (optional).
Rated input voltage (AC)
88 V to 264 V Rated frequency 50/60 Hz
Environmental/operating
conditions
• Temperature: +5 °C to +40 °C • Relative humidity: 5 % to 85 %Color
arctic whiteDimensions
470 x 370 x 80 (H x W x D in mm)Weight
approx. 2 kgMaximum configuration HiPath 540 HiPath 580
Connections to carrier network 2 S0 (4 B channels) 2 S0 (4 B channels)
Max. analog users (a/b) 4 4
Max. digital users (UP0/E) 4 8
Additional subscribers over Phone Adapter 4 8
Max. HiPath Cordless users 8 16
Max. number of HiPath Cordless base stations 3 3
LAN interface (TCP/IP) 1 1
Copyright © Siemens Enterprise Communications GmbH & Co. KG
Siemens Enterprise
Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Hofmannstr. 51, D-80200 München, 05/2010 Reference No.: A31002-H1580-D100-3-7629 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Subject to availability. Right of modification reserved. The trademarks used are owned by
Siemens Enterprise Communications GmbH & Co. KG or their respective owners.