Get Trained - Get Certified - Get A Job!!!

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Get Trained - Get Certified - Get A Job!!!

CAREER CHOICES AT CITC

Your Community Training Partner

Community Information Technology Center (CITC)

7816 South Ashland Avenue | Chicago, IL 60620

Certified Member of the CompTIA training alliance www.citcchicago.org

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harity In the Community (CITC) was established in 2002 as a 501 (c) 3

recognized nonprofit organization by founders Janette and Henry Razor. Located on Chicago's south side, CITC is focused on serving the under-served and

disadvantaged residents of Chicago's inner city communities. Our mission is to promote community economic growth and development to the aforementioned communities and their residents by providing technology training and education along with professional development. Our instructors and course developers are experienced IT professionals who hold numerous certifications from such

prestigious technical organizations as Cisco and CompTIA.

According to the Bureau of Labor Statistics, eight out of the ten fastest growing occupations are computer related. While one might think of the typical IT worker as employed by a major software company or systems developer, the reality is that nine out of ten IT workers are found in banks, insurance companies, manufacturing plants or other non-IT businesses. With IT careers growing exponentially, obtaining the necessary IT skills today leads to employment in areas that lift communities, establishes families, and provides future financial security. It is more important than ever for educators to prepare students for careers in IT. CITC offers i ndividuals the opportunity to work with a caring

mentor-focused staff to improve their ability to develop a positive attitude towards their future. The long-term goal of CITC is to promote both economic growth and empowerment through information technology services, training/education, and professional development. The programs provided by CITC all complement the main mission of the organization, to promote community economic growth and development in Chicago's inner city communities. The standards of quality of our programs are based on recognized IT industry standards and practices. CITC offers training programs in:

IT Network/Computer Technician Training (CompTIA A+)

Data Networking (Cisco CCNA)

Computer Business Application (Microsoft)

Broadband Support Professional (Job Market Specializations)

• Specialized Network Security and Wireless Networking

• CITC Jr. Engineer program for middle school aged children

• Customized courses for businesses and corporate IT departments. As you scan through the pages of this catalogue, you will become familiar with the focused technical training that we offer. Our core curriculum is designed specifically to meet the needs of inner city residents and provide community access to the technology training that leads to employment in highly paid IT careers.

The more you learn about CITC and our programs, the easier it is to understand why we say:

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A+ Training at CITC

Course Code – CITCA+

Course Length – 168 hours

Course Cost – Contact CITC for Pricing

Undoubtedly the most popular entry-level certification in the world, A+ is a widely accepted certification that validates professional level knowledge of hardware and software technologies. This is an excellent certification for anyone looking to enter into the world of information technology.

A+ certification validates the latest skills needed by today's computer and

network support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers.

A+ certification confirms a technician's ability to perform tasks such as IT

hardware and software installation, configuration, diagnosing, preventive maintenance and basic networking.

A+ certification ensures the right people have the right skills. While many of the

essential skills are universal, there are additional skills required to support the needs of businesses. By offering certification options for specific job scenarios,

A+ gives individuals the ability to grow their careers in a certain area, and

employers the flexibility to choose the exam combination that best fits their needs.

As the most widely recognized certification credential in the IT industry, A+ has become the fundamental requirement for individuals entering into the IT industry.

When it comes to entry level certifications, A+ certification is definitely worth your time and money!

Many computer manufacturers will void the warranty on a computer if the

technician that opens the case is not A+ certified. Many advanced and more job specific certifications require the A+ certification as a prerequisite.

In 2007, one technology writer performed a survey and the following is his

statement describing his finding. “After recently looking over the major online

classified websites, I noticed over 60% of the entry level posting I reviewed had the A+ certification as either a required or recommended skill.”

With the 2006 update to this certification, A+ now validates basic Data

Networking and Network Security knowledge, skills, and expertise. This update

made the A+ certification an even more valuable requirement for IT professionals.

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By getting an A+ certification, you are proving to prospective employers that you have a solid working foundation of computer knowledge, IT Networking, Network Security, professionalism, and safety. With this as your starting point, anything you need to learn on the job will have a basis in these fundamentals.

As a community nonprofit, our mission is to transfer the most relevant and applicable knowledge to students who receive training in our A+ program. Our students began calling this program (Employment+) because of the extra industry specific training that’s provided specifically to ready the student for employment. Extra training includes, Windows Networking and Server

configuration, Active Directory User Management, SOHO network installation and configuration with Wireless Access, and more.

At CITC, o ur A+ curriculum is focused on the

A+ IT Technician discipline and designed specifically to educate and train those

who are beginning their IT career. Our core A+ curriculum includes:

• An on-line introductory course designed to introduce pertinent terminology and applications to the A+ student.

• A one hundred and sixty-eight (168) hour instructor-led class that has over 70% hands-on with the student performing the required

technician’s task under the expert guidance of the instructor.

• A class schedule designed specifically to allow for retention of the technology concepts while building new knowledge on previous lessons.

The CITC A+ classes are designed to maximize the success of the student by relieving the stress commonly experience when learning new subjects. This leads to knowledgeable students who are prepared to stand out during the interview process, excel in the IT workplace, and confidently sit for and pass the

A+ certification exam.

When you closely examine the benefits of the A+ training program at CITC, you can see why CITC’s graduates succeed in the technology workplace.

By providing this extra training, we produce knowledgeable and job-ready IT and Data Networking professionals from within the community.

Our A+ Instructors are recognized industry professionals with expert knowledge of

Computers, Networking, Security, and many other IT related disciplines that also have expert

knowledge in technologies that support or are supported by the A+ skill set. This increases the effectiveness of the knowledge transfer process.

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CCNA Training at CITC

Course Code – CITCCCNA

Course Length – 168 hours

Course Cost -- Contact CITC for Pricing

As one of the most prestigious IT certifications in the world, a CCNA certification

indicates a foundation in and a working knowledge of Data Networking. The Cisco Certified Network Associate (CCNA) credential is the premium certification for professionals who design and develop custom business solutions with routers and switches. This is an excellent certification for anyone seeking a career in Data Networking .

The Cisco Certified Network Associate (CCNA) certification validates the ability to install, configure, operate, and troubleshoot today’s routed and switched networks, including implementation and verification of connections to remote sites in a WAN. It is an international certification that‘s recognized by major service providers, network implementers, IT and Data Networking corporations, private corporations, and more. A CCNA certification confirms an IT

professional’s ability to administer, manage, maintain, and troubleshoot Data Networks.

As a very prestigious certification credential within the IT industry, CCNA has become the fundamental requirement for Data Network Administrators and Engineers in the industry. A CCNA is the basic credential required for entering into and advancing in Data Networking.

When it comes to professional level certifications, CCNA certification is definitely worth your time and money!

CCNA certification ensures the right

people have the right skills. While many of the essential skills are universal, there are additional skills required to support the networking needs of businesses and service providers. By offering certification options for specific job applications,

CCNA gives individuals the ability to

grow their careers in certain areas such as Wireless Networking, Network Security, and Voice over IP

networking, while giving employers the flexibility to choose the expertise that best fits their needs.

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Many IT corporations will not even interview prospective employees unless the candidate has earned a CCNA.

With the 2008 re-alignment of this certification, CCNA now separately validates

IP Voice Networking, Wireless Data Networking, and Network Security

knowledge, skills, and expertise in disciple specific certifications. However, one must obtain the core CCNA certification prior to specializing in a specific area. By earning your CCNA certification, you are proving to prospective employers that you ha ve a solid foundation in Data Network administration, design, implementation, and usage.

The CCNA Instructors at Charity In The Community are recognized industry professionals with expert knowledge of Data Networking, Network Security, Wireless, Voice and many other IT related disciplines. Our CCNA instructors must also have expert knowledge in technologies that support or are supported by the CCNA skill set. In addition to this, our instructors are expected to support all lecture and laboratory exercises with real world experience.

The CITC CCNA curriculum is focused on the CCNA core discipline and designed specifically to educate and train those who are seeking careers in IT Data Networking. Although we conduct accelerated CCNA training sessions for businesses and corporate IT entities, our core six (6) week CCNA curriculum consists of:

• An on-line introductory course designed to introduce pertinent terminology and applications to the CCNA student.

• A one hundred and sixty-eight (168) hour instructor-led class that has over 70% hands-on with the student performing the required

technician’s task under the expert guidance of the instructor.

• A class schedule that meets two days per week with three days between classes. This schedule is designed specifically to allow for retention of the technology concepts while building new knowledge on previous lessons.

At CITC, our CCNA courses leads to knowledgeable students who are prepared to stand out during the interview process, excel in the Data Networking, and confidently sit for and pass the CCNA certification exam.

When you closely examine the benefits of the CCNA training program at CITC, you can see why CITC’s graduates experience success in Data Networking careers.

So when looking for a training partner to prepare you for a career in Information Technology and Data Networking; look no further than you own community. CITC is your training resource within the community.

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Broadband Support Professional Training at CITC

Course Code – CITCBSP Course Length – 40 hours

Course Cost -- Contact CITC for Pricing

With the increased use of the Internet for business, personal, commercial,

entertainment, scientific, and research purposes, the need for faster connections that can transport information in much larger containers has increased

exponentially.

To fulfill this need, Broadband has become a ubiquitous technology that the world is becoming more dependent upon daily.

As the demand for Broadband services increases and new services are

launched, the need for qualified professionals to support these high speed/high bandwidth networks and services are at an all time high. CITC works to fill this need by providing community access to expert level training in the technical areas required for today’s Broadband careers.

At CITC, we provide the knowledge, skills, and education necessary to support today’s high throughput, high bandwidth Broadband networks, applications, and services that are driving growth in Information Technology. Our instructors are knowledgeable of the latest Broadband applications and have provided

consultation and training to the technical personnel responsible for engineering, deploying, maintaining, and troubleshooting these networks worldwide.

If a career in Broadband Technical services is your goal, the CITC Broadband Support Professional training is the preparation you need.

Today’s Broadband Support

Professional must understand multiple diverse technologies such as DSL, Cable Modem, Fiber-to-the Home, Gigabit Passive Optical Networks, Hybrid Fiber/Coax, Wireless, and much more to support an array of services such as Internet Protocol Television (IPTV), Video On Demand (VOD), Interactive Gaming, Voice over Internet Protocol (VoIP) and the need for advanced training becomes

essential to effectively support today’s Broadband networks.

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Computer Business Applications Training at CITC

Course Code – CITCCBA Course Length – 60 hours

Course Cost -- Contact CITC for Pricing

The most useful and fundamental skills to possess in today’s workplace are centered on your knowledge of core business applications. Businesses and corporations today rely on computer applications as much as they once

depended on the typewriter. The mastery of the core computer applications will enhance you chances of landing that sought after job.

At CITC, we focus our training in the areas that have proven to be the heartbeat of businesses and corporations. Our Computer Business Applications class focuses on the following Microsoft Office applications :

• Basic Computer knowledge and usage

• Windows operating system mastery

• Word processing using Microsoft Word

• Spreadsheet applications using Excel

• Presentation applications using Power Point

• Secure Internet applications and Safe Surfing

There are of course many reasons why Microsoft Office training programs are so valuable, not the least of which is the fact that this line of office productivity suites is used so widely. In addition to the wide use and wide acceptance of Microsoft Office throughout the business, educational, and government worlds, these products contain a number of powerful and little used features that can be used to enhance productivity and cut costs. Those individuals who possess the skills, knowledge, and training gained through Microsoft Office training will be able to enjoy a competitive edge in the job market, and may be able to command higher salaries as a result.

Upon completion of this class, the student is prepared to perform advanced tasks such as automating expense reports, properly creating resumes, performing stand up business presentations, using animations to capture your audience, formatting business letters and memos, and much, much more. Depending on class progress, basic HTML programming and web page design is introduced. This class delivers the must have skills to succeed in today’s workplace. It is a must have for anyone seeking employment in today’s corporate workplace.

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Customized and Accelerated Courses at CITC

Because our Instructors are highly sought after ind ustry experts, CITC offers customized training directly to businesses and corporations. In many instances, these courses are prepared specifically to meet the need of the IT professional who needs to acquire, upgrade, and/or update their skills while earning any of the valuable industry certifications for they receive training for at CITC.

When requested, a CITC professional will analyze your training request, perform both a needs and task analysis, then design, develop, and deliver the customized content at your workplace, conference facility, or at the CITC training center. CITC regularly provides customized training in the following areas:

Network Security

Do you know what Social Engineering is? Has your company, department, or division received security awareness training on the

methods used to compromise the confidential information that you depend on for success in business? Are you doing everything possible to keep confidential information confidential? If you answered no, maybe, I think so, or I don’t know to any of the above questions, your network could be placing your entire business at risk!

As one of the most requested customized classes at CITC, the Network Security class focuses on

educating businesses and corporations on the ways to protect valuable information and mitigate security risks. It is true that network security is a critical issue. That’s not going to change any time soon. In fact, its importance is only going to grow. One of the quickest ways to lose shareholder value, client confidence, and sales is to suffer a data breach. The importance of ensuring that staff are properly educated as to systems security, network infrastructure, access control, auditing, and organizational security

principles is simply too important to take for granted. At CITC, our Network security training helps corporations close security holes and mitigate security risks. The focus is totally on securing the information that makes you business successful.

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Wireless Networking

In today’s era of mobility, staying connected even when you are unplugged is essential to succeeding in the business and corporate

environment.Wireless LANs frequently augment rather than replace wired LAN networks-often providing the final few meters of connectivity between a backbone network and the mobile user. The following list describes a few of the many applications made possible through the power and flexibility of wireless LANs:

o Doctors and nurses in hospitals are more productive because hand-held or notebook computers with wireless LAN capability deliver patient information instantly.

o Training sites at corporations and students at universities use wireless connectivity to facilitate access to information, information exchanges, and learning.

o Network managers installing networked computers in older buildings find that wireless LANs are a cost-effective network infrastructure solution.

o Retail store owners use wireless networks to simply frequent network reconfiguration.

o Trade show and branch office workers minimize setup

requirements by installing preconfigured wireless LANs needing no local MIS support.

o Warehouse workers use wireless LANs to exchange information with central databases and increase their productivity.

o Senior executives in conference rooms make quicker decisions because they have real-time information at their fingertips.

At CITC, our wireless networking training helps corporations stay connected even when they are unplugged. The focus is totally on seamless network continuity when wireless nodes are integrated into wired networks, thereby creating hybrid networks.

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Get Trained - Get Certified - Get A Job!!!

CITC

Your Community IT Training Partner

Classes now forming

www.citcchicago.org

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