IBM Cloud Computing for SAP

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IBM Cloud Computing for SAP

Bernd Schoener

Alliance Technology Manager

IBM SAP Competence Center

Walldorf

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Agenda

Cloud Computing Introduction

IBM Strategy and Offering for Cloud Computing

SAP Product Strategy

Cloud Computing for SAP Customers

IBM Cloud Solutions for SAP Customers

Summary

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Cloud Computing

Introduction

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What is different about cloud computing?

With cloud computing

Without cloud computing

Virtualized resources

Automated service

management

Standardized services

Location

independent

Rapid scalability

Self-service

• Software • Hardware • Storage • Networking • Software • Hardware • Storage • Networking • Software • Hardware • Storage • Networking

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Cloud Computing Delivers Benefits

Beyond Virtualization

Test provisioning

Weeks

Minutes

Change management

Months

Days/hours

Release management

Weeks

Minutes

Service access

Administered

Self-service

Standardization

Complex

Reuse/share

Metering/billing

Fixed cost

Variable cost

Server/storage utilization

10–20%

70–90%

Payback period

Years

Months

Increasing

speed and

flexibility

Reducing

costs

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SAP suite of applications can benefit greatly from cloud,

especially private cloud.

In the private cloud, database- and application-oriented workloads are the

most appropriate.

Data mining, text mining, or other

analytics

Security

Data warehouses or data marts

Business continuity and disaster recovery Test environment infrastructure

Long-term data archiving/preservation Transactional databases

Industry-specific applications

In the public clouds, infrastructure workloads emerge as most

appropriate.

Audio/video/Web conferencing Service help desk

Infrastructure for training and

demonstration

WAN capacity, VOIP Infrastructure Desktop

Test environment infrastructure Storage

Data center network capacity Server

Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

Top public workloads

Top private workloads

SAP Application Suite Workloads

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IBM Strategy and Offerings

for Cloud Computing

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Enterprise

Five co-existing cloud delivery models from IBM

Enterprise Data Center Private Cloud 1 Enterprise Data Center IBM operated Managed Private Cloud 2 _Enterprise

IBM owned and operated

IBM owned and operated Hosted Private Cloud 3 _{Enterprise A} Enterprise B Enterprise C Shared Cloud Services 4 User A User B User C User D User E Public Cloud Services 5 • Enterprise owned • Mission critical • High compliancy • Internal network • 3rd _{party owned} and operated (e.g. SO model) • Standardization • Centralization • Security • Internal network • Mix of shared and dedicated resources • Shared facility and staff • VPN access • Shared resources • Elastic scaling • Pay as you go • Public internet

Source: IBM MI, Corporate Strategy, BCG analysis

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Cloud

IBM Cloud Reference Architecture

S e rv ic e D e li v e ry P o rt a l

BSS –Business Support Services

OSS –Operational Support Services

Reporting & Analytics Metering S er vi ce D ev el op m en t P or ta l

Common Cloud Management Platform

Security & Resiliency

Service Business Manager Service Operations Manager

A

P

I

Virtualized Infrastructure – Server, Storage, Network

Cloud Service Offerings application A P I

Common Cloud Service Platform

Loosely Coupled Workloads Analytics Workloads Storage/Data Integration Workloads

Transactional Workloads

PaaS Tooling– Integrated Developer and Administrator Tools,

BSS plugin -PaaS specifc user roles OSS plugin -Service Templates, Management Plans Hardware Software Services S m a rt B u s in e s s S e rv ic e s cl ou d se rv ic es d el iv er ed m a rt B u s in e s s S y s te m s pu rp os e-bu ilt in fr as tr uc tu re Standardized services on the IBM cloud

Private cloud services, behind your firewall, built and/or run by IBM

Integrated Service Delivery Platform

Enterprise Data Center Private Cloud Applications U se r In te rf ac e

application application application

BPaas

SaaS

PaaS

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Largest Cloud

Opportunity:

SAP Business Suite

installed base

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SAP Support for Cloud Computing

SAP Note 1380654 describes the SAP support for Cloud.

SAP Production is supported on Private Clouds for certified IT technologies:

– Hardware

– Virtualization technologies

– Operating systems

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Cloud Computing for

SAP Customers

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SAP landscapes become Flexible, Dynamic, Cloud Data

Centers with IBM Private Cloud Solutions

EP XI/PI BI APP APP Production ECC BI EP XI/PI MDM Misc. Utilities

Sandbox Pre-Dev Pre-QA DR

ECC BI EP XI/PI MDM SM/SLD Misc. Utilities ECC BI EP XI/PI MDM ECC BI EP XI/PI MDM BI EP XI/PI MDM Misc. Utilities Training ECC BI EP XI/PI MDM Misc. Utilities Misc. Utilities Misc. Utilities Small DB

(ECC/BI = 250GB per) (ECC/BI = 250GB per)Small DB Med or Large DB(50% production or copy) (copy of production)Large DB

Dev QA Misc. Utilities ECC BI EP XI/PI MDM ECC BI EP XI/PI MDM Misc. Utilities Small DB

(ECC/BI = 250GB per) (50% production or copy)Large DB

APP APP ECC N+1 (Major Projects) N (Production Support)

Sandbox Pre-Train ECC BI EP XI/PI MDM Misc. Utilities Off-Site SM/SLD SM/SLD APP APP SCM SCM SCM SCM SCM SCM SCM APP APP SCM SCM APP APP SRM SRM SRM SRM SRM SRM SRM APP APP SRM SRM APP APP CRM CRM CRM CRM CRM CRM CRM APP APP CRM CRM Med or Large DB

(50% production or copy) Med or Large DB(50% production or copy) (copy of production)Large DB

Typical Large SAP Landscape (before)

EP XI/PI BI APP APP Production ECC BI EP XI/PI MDM Misc. Utilities DR BI EP XI/PI MDM Misc. Utilities Dev QA Misc. Utilities ECC BI EP XI/PI MDM ECC BI EP XI/PI MDM Misc. Utilities APP APP ECC

N (Production Support) Off-Site

SM/SLD SM/SLD APP APP SCM SCM SCM APP APP SCM APP APP SRM SRM SRM APP APP SRM APP APP CRM CRM CRM APP APP CRM Large DB (copy of production) Small DB

(ECC/BI = 250GB per) (50% production or copy)Large DB (copy of production)Large DB

SM/SLD

Private Cloud (only when & what is required)

Large DB (copy of production) Large DB (copy of production) Small DB (ECC/BI = 250GB per) Misc. Utilities ECC BI EP XI/PI MDM SCM SRM CRM ECC ECC ECC SCM SRM EP EP BI BI XI/PI MDM Image Library Storage Array Fast Slower Typical Large SAP Landscpae with IBM Cloud (after)

~ 40 – 200 min 2-3 days

Prepare Upgrade / Provide SAP System SAP Basis

10 min 1 day

Add additional Application Server SAP Basis

½ - 3 min 1-4 days

SAP Systems Refresh SAP Basis

8 min ½ day

Maintain DB2 libraries DB Admin

Unix Admin Install of Operating System 1 day 30 – 60 min

20 – 180 min 2-3 days Clone DB2 12 min 1 day Install of DB2/Oracle today before SAP IT Services ~ 40 – 200 min 2-3 days Prepare Upgrade / Provide SAP System SAP Basis

10 min 1 day

Add additional Application Server SAP Basis

½ - 3 min 1-4 days

SAP Systems Refresh SAP Basis

8 min ½ day

Maintain DB2 libraries DB Admin

Unix Admin Install of Operating System 1 day 30 – 60 min

20 – 180 min 2-3 days Clone DB2 12 min 1 day Install of DB2/Oracle today before SAP IT Services

Set up SAP Systems fast and only

when you need them. Leverage a

shared cloud pool in your data center.

Tivoli Service Automation Manager

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Enterprise

SAP applications on IBM Delivery Models

Enterprise Data Center Private Cloud 1 Enterprise Data Center IBM operated Managed Private Cloud 2 _Enterprise

IBM owned and operated Hosted Private Cloud 3 _{Enterprise A} Enterprise B Enterprise C Shared Cloud Services 4 User A User B User C User D User E Public Cloud Services 5 • Enterprise owned • Mission critical • High compliancy • Internal network • 3rd _{party owned} and operated (e.g. SO model) • Standardization • Centralization • Security • Internal network • Mix of shared and dedicated resources • Shared facility and staff • VPN access • Shared resources • Elastic scaling • Pay as you go • Public internet

Data resides within the firewall Data resides outside the firewall

Private Cloud

SAP supported for

Business Suite

production

SAP Certified

Cloud

Services

Supported for

Business

Suite

production

Public Cloud

Not supported

for SAP

Business

Suite

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SAP Cloud Deployment Solutions from IBM

Deployment Model IBM Cloud Solutions & Offerings for SAP Customers

IBM SAP Private Cloud

Implementation Services

IBM Tivoli Service Automation

Manager

IBM Service Delivery Manager IBM Cloudburst

IBM Cast Iron

IBM SAP Private Cloud Management

GTS SAP hosted Cloud (hosted dedicated private cloud) GTS SAP Hosted Cloud (hosted shared private cloud)

IBM Dev & Test

on the IBM Cloud use for SAP

IBM Dev & test

on the IBM Cloud use for SAP

Cloud

Management Platform

Tivoli Service Automation Manager

Dynamic

Infrastructure IBM Systems Server & Storage, IBM Systems SW, IBM Tivoli, IBM DB2,

IBM Systems Director, IBM VMControl

Enterprise Data Center Private Cloud

1

Enterprise Data Center Private Cloud Enterprise Data Center Private Cloud

1

_Enterprise Data Center IBM operated Managed Private Cloud 2 Enterprise Data Center IBM operated Managed Private Cloud Enterprise Data Center IBM operated Managed Private Cloud 2 _Enterprise

Hosted Private Cloud 3

Enterprise

Hosted Private Cloud IBM owned and

operated

IBM owned and operated Hosted Private Cloud 3 _{Enterprise A} Enterprise B Enterprise C Shared Cloud Services 4_{Enterprise A} Enterprise B Enterprise C Shared Cloud Services 4 User A User B User C User D User E Public Cloud Services 5 User A User B User C User D User E Public Cloud Services 5

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Challenges for SAP customers inside and outside of the Cloud

Long install time

– 3-5+ full days, sometimes even weeks if physical systems need to ordered Re-provisioning/move requires SAP System-Copy

– 2-3+ full days for this operation Lots of non production sandboxes

– Dev system, test system, demo system, training system

– System are not de-provisioned, because of “time-to-get-it-back” SAP landscape is layered/add on modules

– CRM, BI, etc adds complexity to install/move Moving between Cloud or from „On Premise“

– System copy, compress, 125 GB+, FTP – “You can send Amazon a disk“

The opportunity lies in building solutions

that address and solves these issues.

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Components and Services for SAP Cloud Use Cases

Basic SAP Services

– Installation

– Configuration & Customization – Patching – Start / Stop – Backup / Restore – Clone – Reset – Remove / Restart – ...

SAP Service Workflows

– SAP Refresh

– SAP Migration – DB Cloning – System Cloning – Landscape Cloning

– SAP App Server provsioning – SAP DB Server provisioning – SAP Landscape provisioning – ...

Composition of Functions / Service Workflows to Use Cases

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SAP System Copy - a basic concept of cloud computing for SAP

Common issue:

Many SAP Systems interact with other systems

- and so do their copies

Two concepts are available to prevent such interaction:

1. Isolating SAP Clones on the network area (e.g. using VLAN)

2. SAP Post processing” after cloning

New Storage functions significantly improve the cloning process:

• Clones can be created rapidly and without impact on the source

system based on snapshots

• Nearly no additional storage space required initially after clone is

created

• Existing server hardware can be used

-> most probably no additional HW investment required

-> turnarounds for creating a clone are very short

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SAP Cloning, concept 1:

Network based separation of SAP systems

Basic attributes

Isolated network area ( VLAN or subnet topology) Contains all´required partitions

Copy of SAP system – Full system image – SAP image

– SAP DB loaded into new SAP installation • Provides an exact copy (clone) of source SAP

system

• works nearly the same way for nearly any SAP module

Use cases

Re-create a problem in the production system • Fast creation of education systems

• Rapid provisioning of new, empty SAP systems • Provisioning of complete system landscapes • Test of SAP Upgrades

Server

LPAR 1 SAP Netweaver 7.1 SID: NW1 LPAR 2 SAP Netweaver 7.1 SID: NW1 LPAR 3 SAP Netweaver 7.1 SID: NW1

Network 1

Network 2

Network 3

T

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SAP cloning concept 2

“SAP Post-Processing” after cloning:

Can be applied after cloning concept 1.

Work Steps (sample):

• manipulation‘ of data inside the database and file system, e.g. Remove printers, remove RFC

connections

• Change SAP System ID

• Different changes for each SAP module necessary • ABAP and Java adaptations might be required • Possibility to change data inside the application

Use cases

• Network separation not possible or not wanted

• Target systems need to communicate with each other or with source systems

• Make SAP data anonymous, e.g. HR systems • Reduce Database size

Server

LPAR 1 SAP Netweaver 7.1 SID: NW1 LPAR 2 SAP Netweaver 7.1 SID: NW2 LPAR 3 SAP Netweaver 7.1 SID: NW3

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IBM Cloud Solutions

for SAP Customers

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Helps companies

reap the benefits of cloud computing, Lower cost of IT service delivery ,

Deliver a higher degree of standardization and automation

By Providing

The Service Management System for cloud computing Web 2.0 Cloud end-user & admin GUI

Image management incl. save / restore VLAN Support

Metering data for TUAM processing Request, deployments and management of IT

infrastructure components for cloud:

PowerVM, VMWare, KVM, and Linux on Power Systems, System x, and System z End user self service access to cloud computing

resources and services

Supports automated deployment of business applications

IBM Tivoli Service Automation Manager

Service Subscri ption Service Delivery Service Activati on Service Design Service Operatio ns ibm.com/software/tivoli/products/ service-auto-mgr/

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Capabilities of Tivoli Service Automation Manager 7.2.1

Virtualization

– Hypervisor / OS currency Time to Value

– Accelerate deployment of management stack through automation of post-install configuration Extensibility

– e2e extensibility improvements incl. REST API extensions and documentation for UI extensibility

– Increased productivity through isolation of extensibility and plug points – Integration of SRM 7.2 and TPM 7.2

– Integration with Change and Configuration Management Network Support

– Network isolation on System x: multiple VLANs, pooling of subnets Image Management

– Select additional SW to install on image – Improved save / restore within project Consumability

– Improved installation and post-install configuration – UI usability, robustness and extensibility

– Change service request before and after deploy: ability to change CPU, – memory, disk space and reservation of an already reserved project – Web 2.0 Approval Workflow

Performance & scalability improvements

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Deploy private clouds for SAP rapidly with an integrated service

delivery platform certified for SAP.

Fast deployment with hardware, software,

and Quickstart services in a turnkey

solution

Fully integrated virtualization and system

management capability*

Rapid access to cloud services with a

self-service portal

Built-in metering and accounting

Active server power management

Hardware redundancy layers eliminate

points of failure

Workload optimized, integrated, flexible,, “built

for purpose” platform

http://www.ibm.com/ibm/ cloud/cloudburst Built on the IBM System x

BladeCenter® platform,

Certified Platform for SAP

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IBM CloudBurst

TM

_{2.1 – For SAP}

highest flexibility, efficiency and scalability for the IBM integrated service

delivery platform - certified for SAP

Workload optimized, integrated, flexible,, “built

for purpose” platform

Available as Power/AIX or System x/Linux based

packages

Both versions provide certified platforms for SAP applications

Turnkey Cloud Solution (including basic set-up

services) providing all features of Cloudburst 1.2 plus:

Increased virtualization and system management

capability

VMControl for cross platform virtualization

Management

Storage Virtualization with SAN Volume

Control

Tivoli Service Automation Management 7.21

with VLAN

=> Out of the box support for SAP Landscape cloning _{Available with Power 7 or} System x CPUs

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Cloudburst on Power 2.1 - Hardware Building Blocks

Management Node Management Server x86 Consoles

Physical Building Blocks

Ethernet Switch HMC Servers Compute Nodes SAN Volume Controller FC Switch Storage Controller Expansion Drawer Storage Pool RSM

Supports Director & Tivoli components & consoles

Provides a scalable management capability

Supports applications, middleware, & agents for management Provides a scalable compute & connectivity capability

Supports advanced storage, services and a unified pool Provides a scalable, virtualized block storage pool

SVC SVC SSPC

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ÍBM Storage products for SAP private cloud

XIV

Advantages

Fiberchannel support Large capacity Good performance

Very space efficient writable snapshots Very easy handling and scripting

Easy Management

Suggested for high midrange to LE SAP private cloud solutions

SVC/StorWize (included in CloudBurst 2.1)

Advantages

Fiberchannel support

Virtualization of any storage system

Can be added into existing environments very easily Writable space efficient flashcopy available

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SAP PaaS Capabilities

Catalog of SAP base images

Automated Cloud SAP system provisioning Automated SAP refreshes

Cloud based SAP cloning

Automated post clone processing

Value to SAP Customers

Reduce the cost of SAP Environments Reduce the cost of SAP Basis and DBA

Support

Reduce the complexity / chaos created by the proliferation of SAP development environments

Reduce the cost, lead time and improve quality of SAP production management and other common tasks

Delivers SAP environments via Private and public Clouds hosted by IBM and automates the most common labor intensive tasks associated with managing SAP environments

Licenses:

Customer owns SAP and DB licenses , IBM provides all other licenses – OS, monitoring, security, Cloud mgmt, etc

IBM Smart Business Services on the IBM Cloud

SAP Platform as a Service

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IBM Smart Business on the IBM Cloud:

Smart Business Development and Test on the IBM Cloud

Enterprise-class features for development and test

Rapid access

Self-service Web portal Pay-as-you-go pricing Security-rich environment

Rich catalog of software images

Ready for SAP dev/test deployments

Get started today:

ibm.com/services/us/igs/cloud-development/

Ask for a demo of SAP deployments:

[email protected]

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Summary

Cloud Computing is important for SAP customers IBM Cloud Delivery models can be applied