option to help the team assess the return on investment by migrating to the proposed platform, and the total cost of ownership of the proposed solution.
Please email completed electronic form to: Bob Iwicki Hewlett-Packard [email protected] (phone: 603-521-7034) Customer Information Name: ______________________________________________ Title: ______________________________________________ Company Name: ______________________________________________ Company Address: ______________________________________________ ______________________________________________ City, State/Province: ______________________ Zip/Postal Code: ______________________ Country: ______________________ Phone Number: ______________________ E-mail Address: ______________________ Questionnaire Company Profile
What is your primary industry classification? (Select one)
__Aerospace and Defense __Automotive __Banking
__Chemicals __Civilian Government __Consumer Products __Construction and Engineering __Education (Higher) __Education (K-12) __Energy __Federal Government __Financial Services __Healthcare __High Tech Software and Hardware __Hospitality
__Insurance __Manufacturing __Media / Entertainment __Mining and Natural Resources __Other / Combination __Pharmaceutical
__Public Sector __Retail __Service Provider / Prof. Services __State and Local Government __Telecommunications __Transportation
__Travel __Utilities __Wholesale
Where is your primary geographic location? (Select one)
__United States __Canada __Latin America
Application / Business Profile
For each of the following identify the number of internal and external users:
# Users Number of application users
Average annual growth in number of users (starting in year 2) % What are the production storage requirements (in GB) for the application? ________GB
What are the development and test storage requirements (in GB) for the application? ________GB Is the solution established for future growth in workload / users?
__Yes __No
What is the percentage of servers that are supported remotely? ________% What is the percentage of servers that are supported internationally? ________% Operating Hours for the Application
How many hours per day, on average, does the application operate? ________ How many days per week, on average, does the application operate? ________ How many weeks per year, on average, does the application operate? ________
Specify Requested Information about the current solution (As Is) Configuration and Opportunity What is the current platform (As Is)?
QTY
Server Type (e.g.
rx2660) # cores CPU Speed (e.g. 1.42GHz) Amt of Memory in GB
Service and Availability
What is the level of operating system configuration and support services for current solution (As Is)? (Select one) __Foundation __Enterprise __Mission Critical
Do you want to include hardware break fix / maintenance contract costs in the analysis? (Select one) __Yes
__No
What type of storage is utilized with the current solution (As Is)? (Select one)
__DAS __NAS __Low end SAN
__Mid range SAN __High end SAN __Other
Is there a disaster recovery configuration included with the current solution (As Is)? (Select one)
__None __Campus __Metro
__Continental
If there is a disaster recovery component, what are the specifics?
QTY
Server Type (e.g.
rx2660) # cores CPU Speed (e.g. 1.42GHz) Amt of Memory in GB
Current Hardware Cost
For the current solution (As Is), what are the plans for hardware financing? (Select one)
__Purchase __Capital Lease __Operating Lease __Amortize
If known, for leased purchases, what is the lease rate for the hardware? ________%
If known, for hardware lease or purchase amortization, what is the term over which the lease or amortization should occur? ________
If lease or amortized option is chosen, if known, what is the annual hardware cost that should be included as a result? ________
If known, for each of the following, indicate the year 1 - year 5 current solution server costs.
Current Software Cost
For the current solution (As Is), what is the situation for software financing? (select one)
__Purchase __Capital Lease __Operating Lease __Amortize
If known, for leased software, what is the lease rate for the software? ________%
If known, for software lease or purchase amortization, what is the term over which the lease or amortization should occur? ________
If known, if lease or amortized option is chosen, what is the annual software cost that should be included as a result? ________
If known, for each of the following indicate the annual support and maintenance costs for the current solution software. Annual Support and Maintenance Costs Current Solution
Operating system
Application – user licensing Systems management Disaster recovery Current IT Labor
Please indicate the average burdened salary for each of the following IT resources: Operations resource:
Administration resource:
Current Facilities Profile
If known, what is the average cost per kWatt hour? ________
If known, what is the average cost per square foot of data center space? ________ Current Availability
What is the current percentage of availability during business hours for the current solution (As Is)? ________% What is the average annual number of planned downtime hours for the current solution (As Is)? ________
Current Security Profile (Optional)
Indicate the security profile that exist for the current solution. (select all that apply)
__Host IDS __IP filtering __IP security
__Secure shell __OpenSSL __Security patch-check __Security hardening and lockdown
For each of the following, indicate the security threat profile with the current solution (Optional).
Security Threat Profile
Virus, Worm, Trojan Attacks Network/host Intrusion Events Denial of Service (DoS) Attacks Annual incidents
Impact to business (% of potential impact per
hour) % % %
Impact to end user (% of potential impact
per hour) % % %
Downtime per incident (hours Business Value per Hour (Optional)
What is the percentage of revenue or equivalent for which the application is responsible? ________% What is the business value per hour during business hours? ________
What is the business value per hour during non-business hours? ________ End User Impact per Hour (Optional)
What is the average annual unburdened salary for users? ________
What is the scope of users impacted when a downtime issue occurs during business hours? ________% What is the scope of users impacted when a downtime issue occurs during non-business hours? ________% Downtime Calculation Method (Optional)
What method should be used to calculate the cost of downtime? (select one) __End User Productivity
__Business Impact
__End User Productivity and Business Impact Salary Defaults (if known)
