PO Box 399, Prospect Tas 7250
Ph | (03) 6343 3700
Fax | (03) 9017 8967
Email | [email protected] Web | www.mjsvirtual.com.au All Rights Reserved © 2012 MJS Virtual Business Support
Considering outsourcing to a Virtual Assistant, but you’re not really sure what they can do?
Well here are 99 ways that this virtual service can help to support you and your business:
Audio Transcription
1) Transcribe from audio files (focus groups, meetings, interviews, lectures, seminars, legal documents)
Customer Relations Management
2) Initial set up of online CRM (including assisting to source an appropriate CRM, importing your contacts,
customizing your reports and providing advice on usage)
3) Ongoing maintenance of your online CRM, including data entry & reviewing content for currency
4) Phone the contacts in your database and clarify their details are up to date
5) Enter details from business cards that you've collected into your CRM
6) Create a 'Client Feedback Survey' and distribute to your clients
7) Analyse responses to your survey and provide you with a summary report
Desktop Publishing
8) Scan documents and return them to you in .pdf
9) Design certificates for a range of uses (including training, 'employee of the month', memberships etc)
10) Design and print labels for your CDs, using your logo or artwork.
11) Laying out, printing and mailing regular client newsletters (using your content)
12) Design of fliers, brochures, price lists, product lists, calendars etc (using your logo or artwork)
13) Printing labels using your company logo or artwork
99 Ways a Virtual Assistant
Can Support Your Business
PO Box 399, Prospect Tas 7250
Ph | (03) 6343 3700
Fax | (03) 9017 8967
Email | [email protected] Web | www.mjsvirtual.com.au All Rights Reserved © 2012 MJS Virtual Business Support
14) Create and distribute your e-newsletters, either through one of our recommended online providers or
through your current mailing software.
15) Manage your mailing lists (including new subscribers, un-subscribes, removing "bounced" addresses etc)
16) Provide you with statistical reports on open rates and click through rates etc.
17) Search for appropriate articles for use in your newsletters and obtain approval from the authors to use
their material.
Email / Postal Services
18) Manage your @admin or @enquiries email address and handle any enquiries, sale bookings etc on your
behalf and forward anything that requires your attention.
19) Manage your snail mail. Have your snail mail forwarded to our post office box and all mail will be sorted
and processed to your specifications.
20) Manage your email. Provide us with access or forward your emails to us and we can screen and send
those of importance to you.
21) Have your snail mail and email forwarded to your us while you are away. VA notifies individuals that you
are away and lets you know about anything urgent.
22) Design and upload your email auto-signature
23) Do you need to send a mail-out to your clients? Just provide us with your client list and a brief outline of
what you want to say and we'll take it from there. We can compile the correspondence and arrange printing and postage of your mail-out.
24) Send introduction letters to contacts whose business cards you collected at a conference or other
event
25) Sending fax and email broadcasts
26) Send flyers to all contacts in your contact database. We can create the flyer, mail merge with a letter
and arrange postage.
Event Organisation
27) Send invitations and take RSVPs
28) Arrange venue and other resources (catering etc.) for your next event
29) Design registration forms, take registrations and process payments
30) Assist in publicizing your event (including media releases, submitting to online event directories, social
media, newspaper advertisements etc)
31) Design and print name badges
32) Prepare handout material, booklets etc
33) Prepare a questionnaire fact sheet and forward it to your list of participants
34) Track responses to your questionnaire and contact those who haven't responded, then summarise all
PO Box 399, Prospect Tas 7250
Ph | (03) 6343 3700
Fax | (03) 9017 8967
Email | [email protected] Web | www.mjsvirtual.com.au All Rights Reserved © 2012 MJS Virtual Business Support
Legal Secretarial
35) Prepare correspondence, court documents etc from your dictated recordings
36) Conduct property searches
37) Confirm your appointments
38) Liaise with your clients and other legal parties
39) Follow up your outstanding debtors
40) Develop templates and precedents
Meeting Support
41) Prepare agendas and distribute to attendees
42) Prepare minutes from your notes or recordings
43) Arrange resources including meeting space, catering etc
Personal/Executive Assistant
44) Manage your diary (including responding to invites, scheduling meetings & sending you reminders)
45) Send client gifts for birthdays, special occasions or just as a 'thank you'
46) Send Christmas cards and gifts to your clients and colleagues
47) Pay your bills or send you reminders when they are due
48) Assist in locating seminars and conferences for you to attend
49) Proofread your articles/documents before you post/send
50) Receive faxes on your behalf and send you anything of importance
51) Place your confirmation/reminder calls. We will confirm, reschedule or cancel and notify you of any
changes.
52) Order your monthly stationery supplies online, from your advice, to be delivered directly to your door
53) Arrange purchase of marketing material, from obtain quotes, coordinating ordering, delivery &
payment
54) Proofread and edit your media releases and then submit to online and print news services
55) Obtain and send you directions for a meeting or appointment
56) Take care of all your travel arrangements (including flights, car hire, accommodation, tourist attractions
etc) and provide you with a comprehensive itinerary.
Personal Services
57) Do your online shopping (from ordering your wife's anniversary present to your online grocery order)
58) Assist in the planning of your personal events (weddings, birthday parties etc.) From assisting with the
invitation list, tracking RSVPs and sending thank you cards to booking travel arrangements.
59) Type your resume and give it a professional look to help you land that dream job.
PO Box 399, Prospect Tas 7250
Ph | (03) 6343 3700
Fax | (03) 9017 8967
Email | [email protected] Web | www.mjsvirtual.com.au All Rights Reserved © 2012 MJS Virtual Business Support
Personnel Management
61) Prepare your job descriptions and place advertisements in your preferred media
62) Take enquiries & review applications
63) Conduct preliminary phone interviews and provide you with a short-list
64) Put together an interview plan and organise interviews with short-listed candidates
65) Conduct reference checking & verify past employment
66) Prepare and send un-successful letters
67) Develop and/or update your Employee Handbook
68) Prepare welcome packages or orientation materials and send them to your new employees
69) Prepare employee feedback templates and send you reminders to conduct your feedback sessions
70) Organise staff training identified in your training needs analysis
Power Point Presentations
71) Create a Power Point Presentation for your next seminar, meeting or presentation
Quality / Environmental Assurance
72) Assist in the documentation of policies & procedures in preparation for third party audits
73) Assist to rectify conditions raised in third party audits
74) Regular updates to policies, procedures and forms, in line with standards
Research
75) Research target markets, identify potential companies & contacts at those companies.
76) Research venues for seminars, determine availability and suitability & obtain quotes.
77) Research into potential purchases of equipment (office equipment, digital cameras, dictaphones etc.)
and obtain quotes.
78) Research into software requirements (pdf conversions, bookkeeping etc)
79) Research what competitors exist online. Conduct keyword searches and list the appropriate sites.
80) Research, locate and order unique gifts for your clients, colleagues or family.
Social Media
81) Set up your social media accounts (Facebook, Twitter, LinkedIn) and provide advice on usage
82) Provide buttons for use on your website to encourage visitors to ‘fan’ or ‘follow’ your pages
83) Convert your eBook or manuscript into a series of Facebook posts or Twitter tweets
PO Box 399, Prospect Tas 7250
Ph | (03) 6343 3700
Fax | (03) 9017 8967
Email | [email protected] Web | www.mjsvirtual.com.au All Rights Reserved © 2012 MJS Virtual Business Support
WordPress Websites & Blogs
85) Edit, tag, categorise and put your posts up on your blog site
86) Moderate any comments received
87) Submit your articles to online article sites
88) Take care of any minor website amendments
89) Upload new files and install new plug-ins
90) Set up and monitor Google Analytics
91) Submit your website to online business directories
Word Processing
92) Assist in the preparation of documents (including policies, templates, reports, style guides, tenders &
contracts)
93) Develop and/or update your procedure manuals
94) Create and apply consistent formatting to your forms & templates
95) Re-format your old out-dated documents, apply consistent styles & give them a new lease on life
96) Assist in development and formatting of your Training Manuals and Workbooks
97) Copy typing
98) Editing and formating of your reports, manuals and other documents
99) Assist in writing your e-book, improve the formatting & general look, convert to .pdf ready for upload to
your website.
