LISA B. HARRIS, Ph. D.
EDUCATION
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1997 Doctor of Philosophy, Louisiana State University Major: Vocational Education
1982 Master of Education, Clemson University
Major: Personnel Services (Counseling emphasis) 1978 Bachelor of Arts, Clemson University
Major: Psychology
TRAINING AND CERTIFICATION
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2014 Certification in Student Affairs Policy and Law, NASPA
2010 National Center for Biomedical Research and Training Academy of Counter-Terrorist course, “Executive Seminar: Prevention of, Response to, and Recovery from Campus Emergencies,” 16 hours;
2008 NASPA, “Alice Manicur Symposium for Women Aspiring to be SSAOs;” 2007 NASPA, “Institute for Aspiring SSAOs;”
1993 Louisiana State University, Quality Service Training Program, “Connections.”
PROFESSIONAL EXPERIENCE SUMMARY
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2011—present VICE PRESIDENT FOR STUDENT AFFAIRS Boise State University
Lead, supervise, and administer the mission of Boise State University and the Division of Student Affairs. The division consists of 22 departments and units: Student Involvement and Leadership; Student Diversity and Inclusion (International and Multicultural Student Services); Student Media; Career Center; Student Media; Student Union; Bookstore and Bronco Shops; Children’s Center; University Dining Services (contract administration); Campus Recreation; Student Affairs Marketing; Student Affairs IT; Dean of Students; Veterans Affairs; Disability Resource Center; Women’s Center; University Housing and Residence Life; Admissions; Financial Aid and Scholarships; New Student and Family Programs; and the Registrar. Over 175 professional staff with an annual budget of approximately $56 million.
2011- present ASSOCIATE PROFESSOR
Curriculum and Instruction, College of Education Boise State University
Serve as member of the faculty. Currently working to create a higher education leadership cohort for delivery in 2016. Courses taught so far:
• University Foundations 100, Discussion Leader.
Selected accomplishments and initiatives at Boise State University: Student Success
• Created the Office of the Dean of Students to insure that students have a safe, healthy, intellectual, and social community in which to succeed.
• Realigned the structure of the division to better address the needs of students. • Created a funded student internship program to give undergraduates the ability
to exploring both what working in the division entails as well as the opportunity of real world experience before they graduate.
• Restructured and implemented a new behavioral intervention team—CARE (Campus Assessment Resource and Education).
• Led the planning for the development of co-located space for the Disability Resources Center and the Office of Veterans Services. Also assisted in creating the Veterans Lounge in the space.
• Created two offices to serve the specific needs of the departments in the division who ultimately serve students—Student Affairs IT and Student Affairs Marketing. For their organizational needs, students us both offices.
• Speak to many student organizations and at presentations for Orientation to students and parents on strategies for academic success through campus engagement.
• Provided leadership for the attainment of a Gold Award in 2012 and a Bronze Award in 2015 from NASPA in the Excellence Awards Category in two different divisional department initiatives designed to enhance student engagement.
Financial Leadership
• Lead a division with a work force of over 700 with an annual budget that is approximately 56 million.
• Chair the Committee for Student Fee Hearings and lead the annual proceedings for those efforts.
• Inaugurated a financial planning process with department heads and lead them annually to insure that the mission and outcomes of the department are in line with the budgetary path.
• Successfully advocated for more central funding of student scholarships and realignment of current scholarship moneys.
• Provide direction and oversight to several auxiliary operations, including dining services (corporate contracted), campus bookstore, Bronco shops, University Health Services (reported to Student Affairs from 2011-2014), Campus
Strategic Enrollment Management
• Reorganized and enhanced the entire enrollment process at Boise State to achieve the desired enrollment stabilization and growth goals. Placed strong emphasis on branding, marketing, outreach, and seamless processes. • Developed and funded out of state territory managers located in other states. • Created the Executive Enrollment Council (EEC) and co-chair this group with the
Provost.
• Provide direction and oversight to the EEC in creating the first Strategic Enrollment Plan for Boise State University.
• Speak at many events for prospective students, travel to off campus locations to speak to prospective students and parents, and make calls to prospective students.
Strategic Institutional Planning
• Led the development of the vision, mission, core values, and strategic plan for the Division of Student Affairs.
• Provided leadership and sponsorship for three key strategic initiatives (Student Success, Complete Boise State, and Integrated University Planning) as part of the University Strategic Plan.
• Provide oversight and direction for the Assessment Efforts and Annual Plan reporting that involves learning outcomes that provides meaningful feedback to the planning initiatives of the departments.
• Led the division in an institutional process of Program Prioritization that assisted each division of the University to analytically and strategically review its programs and processes for a Boise State plan to the State Board of Education.
2004—2011 ASSOCIATE VICE PRESIDENT FOR STUDENT AFFAIRS Mississippi State University
Provided leadership, supervision, and administrative oversight with the Vice President, the Assistant Vice President and the Dean of Students in achieving the mission of the University, the Division of Student Affairs. The division comprised 22 departments and units, and provided leadership for the directors responsible for the following: Housing and Residential Life;
Recreational Sports; MSU Institute of Golf; the Spirit Teams; Admissions and Scholarships; Student Financial Aid; Testing and Assessment Services; University Bookstore contract administrator); and Marketing for the division. Served as primary advisor for the Student Association (student government) and work in conjunction with a committee of advisors to enable them sufficient assistance so as to serve the student body of Mississippi State University. Supervised 75 professional staff and approximately 900 total staff and students while overseeing a budget of around $33 million.
2005 – 2011 ADJUNCT PROFESSOR
Student Affairs in Higher Education/College Counseling Mississippi State University
Served as Adjunct faculty member in the College of Education. Supervised students for Internships/Practica and assisted in grading of comprehensive examinations. Courses taught:
• HED 8113, Administration of Student Personnel Services in Higher
• GLC 1001, Freshman Year Experience Seminar, 2009 – 2011;
• Honors 2990, Study Abroad/Special Topics in Honors: including guest
lecture at Universita Degli Studi Di Catania, Sicily. Maymester 2008: presented, “Enrollment Management and Recruiting at US Land Grant Universities: Leading with Honors;”
• HS 4701, guest lecturer, 2005 – 2011, presented: “Diversity at Life and at
Work;”
• Honors Forum, guest lecturer, 2005 -2011, presented various leadership
topics;
• HED 8124, Governance in Universities and Community Colleges, 2005.
Selected accomplishments and initiatives at Mississippi State University
• Reorganized and implemented a strategic enrollment process for Mississippi State University. Enrollment increased over 26% over five years, from 16,000 to 20,000 and increased the quality of the freshman class.
• Led planning efforts to increase the community interaction of the residence life experience to achieve retention goals and enrollment growth.
• Provided leadership and planning and construction in the planning of
approximately $130 million of new residential facilities, funded by revenue bonds. This added 2400 new beds to the housing system, which also included the demolition of five existing residence halls.
• Led units in the division with a work force of 900 staff and students and a total budget of approximately $33 million.
• Reorganized the assessment efforts of the division and led the annual planning process to incorporate assessment of outcomes.
• Led efforts that brought scholarship initiatives together and created a recruitment program that brought in top performing students for the University.
• Supported the MSU Golf Institute that was both a public golf course and a learning laboratory for several majors and students at the University as well as the neighboring community.
• Assisted the Division of Student Affairs with the planning process that ultimately created a Strategic Plan.
• Provided leadership to auxiliary operations, including the MSU Golf Institute, Housing and Residence Life, and the campus bookstore (corporate contracted).
2006—2011 OWNER and FOUNDER M & D Solutions
Offered consulting services to institutions requiring direction with admissions challenges and/or recruitment issues and student engagement models; provided researched methodology for strategic recruitment planning, communications plan development and scheduling, student life issues, and operational and functional training in admissions policy and practices.
2003—2004 ASSISTANT VICE PRESIDENT FOR ACADEMIC AFFAIRS The University of Alabama
Provided leadership in policy matters related to the academic mission of the institution;
developed policy statements for the Provost pertaining to curricular issues, enrollment services issues, student academic service issues, accreditation reviews, budgetary implications, and financial impact statements; chaired the ad hoc committee which edited the SACS Compliance Certification Report; coordinated the Division of Academic Affairs section of the SACS
reaffirmation process.
Other administrative responsibilities at The University of Alabama in this role Member of SACS Leadership Team;
Chair, SACS Compliance Certification Team;
2000 – 2003 ASSISTANT VICE PRESIDENT FOR UNDERGRADUATE ADMISSIONS AND FINANCIAL AID
1998 - 2000 DIRECTOR OF UNDERGRADUATE ADMISSIONS AND FINANCIAL AID
The University of Alabama
Provided leadership for Admissions, Financial Aid, Testing and Data Management Services, Scholarships, Orientation, High School Relations, Special Programs, and K-12 initiatives; developed enrollment management and student engagement strategies and priorities. Supervised over 130 staff and students in the operations of abovementioned units.
Other administrative responsibilities at The University of Alabama in this role Chair, Undergraduate Admissions Appeals;
Chair, Financial Aid Appeals Review; Member of Honors Council;
Member of President’s Senior Management Council; Chair of Scholarship Committee;
Member of University Athletic Compliance Committee; Member of University Success Council.
2000 – 2003 ADJUNCT PROFESSOR
Educational Leadership, Policy, and Technology Studies The University of Alabama
Served as Adjunct faculty member in the College of Education for 2000-01.
• Served on Masters Committee for Thesis on orientation program
correlations;
• AHE 520 guest lecturer on recruiting students;
1996 - 1998 DEAN OF UNDERGRADUATE ADMISSIONS 1990 - 1996 DIRECTOR OF UNDERGRADUATE ADMISSIONS
Louisiana State University
Directed the Office of Undergraduate Admissions; developed and implemented the marketing and recruitment plan for the university; administered the university admission, readmission, and residency policy for new and continuing undergraduate students; supervised a staff of 35 employees and 40 - 50 student workers.
1986 - 1990 COORDINATOR OF HIGH SCHOOL RELATIONS University of Tennessee
Supervised, planned, researched, implemented, and evaluated undergraduate recruitment efforts; directed the public relations programs of the office, including campus tours, newsletters to targeted populations, and correspondence to prospective students. Designed, coordinated, and implemented the admissions activities of the Volunteer Alumni Network (VAN). Directly supervised Admissions Counselors.
1979 - 1986 ASSISTANT DIRECTOR OF ADMISSIONS Clemson University
Supervised three professional staff in developing and implementing undergraduate recruitment efforts; evaluated applications for admission in a competitive process. Counseled prospective students concerning admissions decisions and career opportunities; created informational literature.
PROFESSIONAL MEMBERSHIPS
____________________________________________________________________________ ALPU Association of Public and Land Grant Universities
NASPA National Association of Student Personnel Administrators
SACSA Southern Association for College Student Affairs (2004-11)
MACSAP MS Association of College Student Affairs Professionals (2004-11)
AACRAO American Association of Collegiate Registrars and Admissions Officers
SACRAO Southern Association of Collegiate Registrars and Admissions Officers
NACAC National Association of College Admissions Counselors (1990 – 2011)
SACAC Southern Association of College Admissions Counselors (1990 – 2004)
ACAOPU: Association of Chief Admissions Officers at Public Universities (1990 -2004)
College Board Assembly Delegate, Academic Affairs Delegate, 1998-2004, Guidance Assembly Delegate, 1990-1998
ACT Mississippi ACT Council (2006), Alabama ACT Council (1998-2004), Louisiana ACT Council (1992-1998)
LEADERSHIP IN PROFESSIONAL ASSOCIATIONS
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NASPA• Region Three Executive Board—Mississippi Director, 2010 – 2011; • Journal of College and Character Review Board, 2015 – present; • Program Reviewer, 2011, 2015 Annual Meeting.
SACSA
• Reviewer, SACSA Journal, 2006 – 2011; • Reviewer, SACSA Journal 2015 – present.
SACRAO
• Executive Committee: President, 2000-2001; Past President, 2001-2002; President-Elect, 1999- 2000; Vice-President for Admissions and
Enrollment Management, 1994-1996; Member at Large, 1993-1994; • Chair and Co-chair, Nominations and Elections Committee 1996-1998
(elected by receiving the highest number of votes from the membership of this 13-state association);
• Journal Editor, 2002-2005; • Journal Board, 2002-2006;
• Chair, Evaluations Committee: 1993-1994;
• Chair, Admissions, School Relations, and Financial Aid Committee: 1992-1993; member, 1991-1992;
• Registration Techniques and Records Management Committee: 1989-1990;
• Professional Development Committee: 1988-1989.
AACRAO
• Staff Development and Office Management Committee, 1992 –1995; • High School Issues Committee, 2000 – 2002.
LACRAO
• Chair, “Speede” Express Committee, 1995–1997; § Chair, Ethics Committee: 1992-1995.
CACRAO
• Executive Committee: President, 1985-86; President-elect, 1984-1985; Vice-president, 1983-84; Vice-president for South Carolina, 1982-1983; • SC Scheduling Committee: Chair, 1981-82; member, 1980-1981; • Coordinated: Annual Conference, 1985; Newcomers Workshop, 1984;
SC Guidance Workshops, 1982.
SACAC
• Board Member, NACAC delegate, 1997-2001; • Admissions Practices Committee, 1995-1998.
ACT
• State Representative for Alabama ACT Council, 2001-2004;
• Model-user project, chair for University of Alabama, 2000-2003 (one of 7 institutions nationally);
• Enrollment Management Services Research Pilot Project, chair for University of Alabama, 2001-2003 (one of 20 institutions nationally); • Former member of Louisiana ACT Council, 1995-1997;
• Former member of Mississippi ACT Council, 2005- 06.
PROFESSIONAL PRESENTATIONS
____________________________________________________________________________ At NASPA Annual Meetings:
• Inviting a Partnership with your Vice President
At SACRAO Annual Meetings:
• Generational Differences which Focus on Millennials; • Women in Higher Education;
• The Enrollment Manager as a Change Agent;
• Predictive Research Modeling for Strategic Enrollment Planning; • Home Schooling;
• NCAA Regulations in Admissions and Registration; • Orientation;
• Staff Training and Motivational Techniques;
• Working With Alumni Volunteers to Recruit Students.
At AACRAO Annual Meetings:
• Predictive Research Modeling for Strategic Enrollment Planning; • Home Schooling.
At ALPU Summer Institute:
• 15 Credits Per Semester, the Key to Student Progress.
At College Board Regional Meetings:
• Technical Tools Used In Student Recruitment.
At SACAC Annual Meetings:
• Predictive Research Modeling for Strategic Enrollment Planning; • College Board Software Products.
At LACRAO Annual Meetings:
• Effective Methods for Recruiting Students; • Staff Training and Motivational Techniques; • Ethics in the Profession.
At CACRAO Workshops:
• Newcomers to Admissions Workshop, 1983-1986; • SC Guidance Counselor Workshops, 1982 – 1986.
CONSULTING AND ADVISORY BOARD EXPERIENCE
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• Charter member of Eduventures, LLC. Student Affairs Collaborative, 2007-2008;
• Charter member of ACT’s National Education Advisory Board, 2002-2004; • Charter member of Eduventures, LLC. Enrollment Management
Collaborative, 2006-2008;
• Hobsons Advisory Board, 2001-2004/currently serve as client/consultant; • Charter member of SEC Collaborative for Admissions and Enrollment
Management, 2007-2011;
• Served as QEP consultant to Georgia Southern University as a part of their SACS Reaffirmation process, 2005;
• Served as consultant to Texas State-San Marcos in an admissions peer review process, 2003;
• Owner and Founder of M&D Solutions, a consulting firm, 2006 – 2011.
HONORS AND AWARDS
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• SACRAO Distinguished Service Award, 2005;
• Margaret Ruthven Perry Distinguished SACRAO Journalism Award, 2009; • Sam S. May Commitment to Service Award, given for the SACS project work,
The University of Alabama, 2004;
• “Coach for a Game,” Boise State University, 2011.
• Ritter Award for Panhellenic Alumna of the Year, Mississippi State University, 2010;
• Recipient of RHA president’s pen, Mississippi State University, 2010; • Faculty Initiate at Mississippi State University, Phi Kappa Phi, March
2009-present;
• Friends of RHA Award, Mississippi State University, 2005; • Member of Omicron Delta Kappa, 1999-present.
OTHER PROFESSIONAL AND CIVIC ACTIVITIES
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§ Elected member of the Treasure Valley EWGA Board (Executive Women’s Golf Association), Marketing Services, 2015;
§ Member of the Treasure Valley EWGA, 2012 – present;
§ Member of Oktibbeha Starkville Emergency Response Volunteer Services (OSERVS), 2010 - 2011;
§ Member of Red Cross Board of Oktibbeha County, 2008-2010;
§ Initiated into charter class of Pi Beta Phi, Gamma Chapter as an alumnae initiate, spring 2009;
§ Served as member of the National Merit Scholarship Selection Committee, 2002-2004;
§ Served on Dell Scholarship Selection Panel, coordinated by ACT, 2006; § Served on Tennessee Valley Authority Scholarship Committee, 2005; § Served as committee member for the Scholarship Committee on Aid
Association for Lutherans, coordinated by ACT, 1996;
§ Served as committee member for the Presidential Scholarship, coordinated by ACT, 1995;
§ Served as member of the Counselors Task Force of the Tennessee Collaborative for Educational Excellence, 1989-1990;
§ Representative to the South Carolina Commission on Higher Education on Recruiting, 1982;
§ Member of Holy Spirit Catholic High School Athletic Association, 1998-2003; • Chair, Membership Committee of Holy Spirit High School Athletic
Association, 1999-2003;
§ Member, Holy Spirit Catholic High School Board, 2001-2004;
• Chair Publicity Committee, Holy Spirit High School Board, 2001-2002; • Member of Marketing and Development Committee, 2002-2004; § Served as “Foster Parent” to MSU baseball team player, 2004-2008.
PUBLICATIONS
____________________________________________________________________________ “15 Credits Per Semester: The Key to Student Progress,” Leadership Exchange, Volume Eleven, Issue Four, Winter 2014. (co-authored)
“The Enrollment Manager as a Change Agent,” SACRAO Journal, volume 22, 2009. “Students Really Do Follow the Money,” On Target, Winter 2001/ No. 33.
“The Home School Experience and How My Perceptions Changed About This Population,” SACRAO Journal, volume 13, 2000.
Factors Influencing University Enrollment Status of High School Students Recruited to Attend Louisiana State University, dissertation, published with copyright, 1997.
Co-editor: Van Training Manual, 2nd edition: UT, 1988.
Editor: The Workbook for Newcomers to Admissions, 1st edition: CACRAO, 1984. Co-author: Helpful Hints for Choosing a College, 1st & 2nd editions: CACRAO, 1982, 1983.
