Centre for
Published December 2012 by the Centre for Career Development.
The Centre reserves the right to change the contents of courses and not to offer courses listed in this Prospectus. The Centre will endeavour to ensure that all registered participants are notified of any changes or updates to any of our programs.
“ It is through the outstanding contributions of our people
that we will achieve our aims...
To create true excellence
requires remarkable people...
ANU by 2020 ”
Leading self 10
ANU Orientation 12
Future Leaders Program 14
Early Career Academic Program 16
Early Career Professionals Graduate Program (New for 2013) 18 Personal Effectiveness Program (PEP) (New for 2013) 20
Leading others 22
Supervisor Program 24
Manager Essentials 26
Coaching Essentials (New for 2013) 28
Leading ANU 30
Senior Leader Orientation 32
Academic Heads Program 34
ANU Management Program (New for 2013) 36
ANU Leadership Program (2014) 38
Team programs 40
Assertiveness 42
Change Essentials 42
Customer Service 43
Team Working Styles 43
Team Development 43
Whole of career 44
Mentoring 46 Mindfulness for Living & Working Well 48
Online and Collaborative Learning 50
Alumni & networks 53
Research 55
More information 57
staff, this prospectus describes the range of learning and development opportunities provided by the Centre for Career Development and available to all ANU staff.
For 2013, we present the programs in alignment with the three broad dimensions of the University’s new Leadership Development Strategy – Leading Self, Leading Others and Leading ANU. Programs and other development
opportunities are designed to support all staff from early career to advanced career through a model of distributed leadership.
Programs offered in 2013 include:
> Orientation for new staff
> Leadership, management and supervisor development
> A suite of team development options
> Online and collaborative learning courses
> Mindfulness training
> Mentoring
> Staff networks and communities of practice
We are pleased to offer a new program in ANU Management, an expanded Manager Essentials program, and a new Academic Heads program. Our online learning has been extended to include guidance about the University’s Career and Performance Development process, a new Personal Effectiveness Program and a practical course on career planning.
In addition to information about development programs, the prospectus offers:
> guidelines for choosing the right learning and development program for yourself or your staff;
> information about consulting services and tailored development options for local areas and teams; and
> information about the Centre’s research.
The opportunities described in this prospectus are designed to support the performance, wellbeing and engagement of all ANU staff and are central to the University’s pursuit of excellence in research, teaching and public policy.
We look forward to welcoming you to one of our programs in 2013.
Carole Brown
Manager
Centre objectives
The Centre for Career Development aims to lead contemporary practice in career and leadership development by:
> Providing targeted and high-quality professional development to support all ANU staff through their career lifespan
> Establishing and extending an evidence base relating to work engagement, performance and wellbeing
> Enabling the University to achieve a critical mass of skilled leaders and managers who can coach and enhance the development of our talent at all levels
> Extending external links in research and program consultancy to inform better practice at ANU and make a significant contribution to the University’s external reputation in the field
> Being a national policy resource in career and workforce development
> Establishing the University’s reputation of being a well led university with a commitment to career development
> Contributing to improving professional standards of practice in the career industry.
tailored solutions and advice to ANU Colleges and Divisions as well as fee-for-service facilitation and consulting services to external clients.
Services offered by the Centre include:
> tailored versions of scheduled programs and workshops
> design and delivery of specific learning programs
> facilitation of team planning
> coaching for individuals and groups
> development of online learning modules
Consulting and facilitation services are provided on an as-required basis. This can be for a short assignment or continue over a number of months, depending on the complexity, time frame and your internal organisational capacity.
Many programs offered by the Centre are available free-of- charge to all ANU staff, though charges do apply to a small number of courses that incur a large materials cost.
Our people
The team at the Centre for Career Development have a breadth of experience in leadership, mentoring, team performance, career development, online learning and coaching.
Visit our staff page to find out more about our consultants:
hr.anu.edu.au/career-development-staff To learn more about any of the initiatives outlined in this prospectus – details, dates, costs, registration and participation requirements, please contact:
Centre for Career Development
T 02 6125 6600
E [email protected] W hr.anu.edu.au/career
designs and delivers career
development programs and resources informed by world-class research and practice.
The Centre works with academic and
professional staff to achieve success in their
careers; conducts research into the impact
of career and leadership development; and
consults with external agencies on career
and workforce development.
provide a way of reflecting and asking questions that will help you and your supervisor identify career development options.
Starting with your job description and statement of expectations, reflect on the following questions.
In performing your current role…
> What skills might you develop further? These may be specialist skills in your area of expertise, or more general workplace skills.
> What knowledge might you need to acquire for your current role?
> What are the professional relationships that are critical for your continued success?
> What further connections might you need to make – local, national, international?
> Have you considered having or being a mentor?
Your current role
Reflecting on the next steps you might like to take in your career…
> What development might support you to head in this direction? What knowledge, skills and experiences are needed? If you’re not sure about this, identify where you can find this information – or someone who can advise you well.
> Are there particular specialist skills, knowledge or qualifications you might need to acquire?
> Are you wanting to move into a managerial/leadership role?
> Are you interested in applying for academic promotion?
Your next role
Most of us will make several career changes during our working life and of course, many of us will seek different working arrangements to manage our various transitions.
> What’s the career change you’re thinking about?
> Have you investigated and researched your options?
> In addition to your supervisor or manager, who else might you speak to about your career change? (consider connecting with experts in the field, or others doing the kind of work you are interested in, a mentor or other colleagues)
> If you're in a transition phase (parental leave, secondment, reduced duties, retirement, etc.) consult ANU policies or local HR staff to identify your options.
http://policies.anu.edu.au
Career change &
transition
> What opportunities are there to meet with others in your field and form networks?
> Have you identified ways to integrate or apply the new skills or knowledge you will acquire?
> Have you considered other development options that may complement or be more relevant than the course/s you are considering?
> peer, topical or career mentoring
> on-the-job training
> coaching
> work shadowing
> role extension (additional higher level tasks)
> project work
> job rotation or temporary transfer (short-term contracts)
> committee membership
> scholarships and awards
> courses run by external providers
> Carer's Career Development Assistance Fund
> Career Development Leave Program
> Outside Studies Program
> Study Leave for Professional Staff
> Conference Leave
Various ANU providers are listed on the staff development portal at:
hr.anu.edu.au/career/staff- development-portal
be accessed by registering through HORUS unless otherwise indicated.
Program delivery & networks
Face-to-face
Group workshops that require registration, application or booking.
Online learning
Stand-alone modules or blended with face-to-face programs.
ANU networks
Participate in ANU networks: peer mentoring, alumni groups, communities of practice and ANUlinks.
Program access & fees
$
Fee applies
Programs incurring a cost (materials and/or program design and delivery).
Booking required
Programs where bookings are required by contacting the Centre.
Application required
Programs requiring an application and endorsement from Managers, Deans or Directors.
Program target or suitability
A s
Academic staff
Development suitable for academic staff only.
ALL
All staff
Development suitable for all staff (both academic and professional).
Professional staff
Development suitable for professional staff only.
P s
> Early Career Academic Program
> Early Career Professionals Graduate Program
> Personal Effectiveness Program
>
>
>
> Senior Leader Orientation
> Academic Heads Program
> ANU Management Program
> ANU Leadership Program L EADIN
G O TH
ER
S CAREERMID
CAREER LE
L EA D I N G A NU ADVANCED
CAREER
Supervisor Program Manager Essentials Coaching Essentials
A leader of self
exercises
personal
effectiveness
through applying
energy and effort
to achieve results
How to access the program
Registration is required. Interested staff should register through HORUS to secure a place for the face-to face session and bus tour.
Benefits to you
Participants will:
> Have the opportunity to hear from ANU decision-makers about the University’s priorities and strategic direction.
> Learn about the complexities of ANU and get useful information and tips while navigating a new working environment.
> Meet other new staff members, from different areas and in different roles.
Components
Local area onboarding and induction
Before commencing a new role at ANU, the onboarding process will already have started. It’s important to find out as much as possible from local area contacts as this process will vary for each role. Explore the ANU web. Ask questions about what can be done to get set up prior to arrival.
On commencement, participate in your local area induction. This may involve local administrators, experts, colleagues and work contacts.
Importantly, have an early discussion about your role with your supervisor.
ANU Orientation (online modules)
> Welcome to ANU
> Getting Started at ANU
Suitable for
All new ANU staff and recommended as part of an integrated orientation program.
Overview
This session formally welcomes new staff to the University, gives a brief outline of ANU strategic directions, values and goals, as well as an overview of resources available.
This face-to-face session will be run approximately once a month to support new staff members to settle into their role as a member of the ANU community.
>
Step 1 Prerequisites:
Login to the Pulse online learning system and complete the online Orientation modules.
It is also highly recommended you complete your local area Induction program before registering for the face-to-face session.
>
Step 2
Attend the two-hour session and access additional resources available on the HR New Staff website.
hr.anu.edu.au/info-for/new-staff
>
Step 3
If you are on probation, then complete compulsory online modules in Pulse:
> Code of Conduct
> Comcare Workplace Health
& Safety
> Harassment, Discrimination
& Bullying
> Indigenous Cultural Awareness
A N U O R I E N T A T I O N P R O G R A M
New Staff Welcome (face-to-face session)
In this two-hour session, there will be:
> A formal welcome to the University by a member of the ANU Executive or senior leadership group.
> An overview of information and support available to new staff, with an opportunity to ask questions regarding where and how to find such resources.
> Networking over morning or afternoon tea, before being taken on a guided bus tour of the campus.
Related programs
> Senior Leader Orientation
> Mentoring at ANU
> Online Orientation for Staff modules (ANU Pulse)
ALL
Program details and HORUS registration: hr.anu.edu.au/career/calendar/orientation Dates Sessions
First week of each month from February until November 2013.
Times
Morning sessions 9.30am–12pm
Afternoon sessions 2–4.30pm
Overview
The ANU Future Leaders Program aims to develop and retain outstanding and high potential professional staff who seek to develop their careers as future leaders at ANU.
Suitable for
Professional staff at Levels 5-8.
Benefits to you
Participants will:
> Develop their leadership knowledge and skills using adaptive leadership theory and practice.
> Gain a greater understanding of the University – including the strategic directions, priorities, operations and decision-making.
F U T U R E L E A D E R S P R O G R A M
>
Step 1
Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application.
Applications open: July 2013.
>
Step 2
Successful applicants will be invited to a pre-program meeting with their supervisor and the program convenor. Participants take part in workshops
throughout September and October as well as individual career coaching.
>
Step 3
Join the ANUlinks group hr.anu.edu.au/career/anu-links
Components
Pre and post-program interviews and survey
> Participants and their supervisors will be interviewed prior to the commencement of the program.
Participants will take part in a formal program evaluation including a post-program survey.
Intensive development workshops
> During these workshops, participants will learn to work and collaborate in new ways, whilst developing their leadership capabilities and will also engage in dialogue about the University’s key strategic challenges.
Leadership challenge
> Participants will be asked to identify a leadership challenge in their workplace, which will form the basis of the group activities during the program.
> This is an important link for participants to apply their program learning to relevant workplace challenges as future leaders.
Skills workshops
> Two facilitated workshops for participants to develop their practical skills to support their leadership development. The workshops will be tailored to participant needs and preferences and may include topics such as presentation skills, business writing, challenging conversations, influencing and negotiating.
Career coaching
> Each participant will be provided with three sessions of one-to-one career coaching as part of the program. Experienced career coaches will work with individuals to build on the learning from the program.
Additional opportunities
> Participants will be invited to various events for program alumni.
Dates & times
This program runs once per calendar year and includes:
Program Launch 4 September 5–6.30pm
Intensive Workshops 5, 6, 9, 10 and 11 September 9.30am–4.30pm
Individual Coaching Three hours per participant.
Skills Workshop 10 and 17 October 9.30am–12.30pm Program Evaluation 24 October
3–5pm
Related programs
> Manager Essentials
> Mentoring at ANU
> Mindfulness
> Career Essentials (ANU Pulse)
Research
Participants in this program will become part of an ANU research initiative. This research is designed to evaluate the impacts of our programs and will measure changes in how people think and feel about themselves and their work and changes to work engagement and performance.
P s
How to access the program
This program requires an application with your Dean or Director's
endorsement. Interested staff should download the application form from the program website.
Program details and application form: hr.anu.edu.au/career/calendar/future-leaders
> Improve their communication skills – listening, influencing and problem- solving as well as presentation skills and professional networking.
> Work with colleagues applying their new learning, to address their own workplace ‘leadership challenge’.
> Develop coaching skills – enabling them to help others in new ways.
> Understand their own career values, strengths and skills, and how they might grow and apply these further.
> Learn the practice of mindfulness and how it can help them.
Overview
The Early Career Academic Program aims to develop and retain outstanding and high potential academic staff who are in the early stages of their academic career, and are likely to add significant value to the success of ANU throughout the course of their career.
The program focuses on academic career development through a series of workshops, coaching and mentoring.
Suitable for
Academic staff who are in the first one to five years of their academic career.
Applicants must have endorsement from their College and be able to commit to attend all of the program workshops.
Benefits to you
Participants will:
> Gain a greater understanding of the University – including the strategic directions, priorities, operations and decision making.
> Understand their communication style and enhance their
communication skills – in particular to influence, problem-solve and collaborate effectively.
> Work with colleagues applying their new learning, to address their own academic ‘career challenge’.
E A R L Y C A R E E R A C A D E M I C P R O G R A M
Components
Group Workshops
> The program commences with a three-day intensive, followed by two full-day workshops in the following week, with a focus on personal and career development.
Sessions will be run by skilled facilitators with contributions from various ANU staff as appropriate.
Specific content is tailored to the needs of the group.
Career Coaching
> Each participant will be provided with one-to-one career coaching throughout the program.
Experienced career coaches will work with individuals to help them develop approaches to their career.
Coaching will focus on developing practical strategies that help participants to build sustainable career management skills.
Mentoring
> This program recognises the important role that mentoring plays in career satisfaction and progression. A mentoring relationship will be facilitated for each participant with a senior ANU staff member as requested.
>
Step 1
Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application.
Applications open:
February 2013.
>
Step 2
Successful applicants will be invited to a pre-program meeting with their supervisor and the program convenor.
Participants take part in workshops in April and May as well as individual career coaching.
>
Step 3
Connect to the NECTAR initiative for early career academics.
https://nectar.anu.edu.au
Dates & times
This program runs once per calendar year and includes:
Program Launch 16 April
5-6.30pm
Intensive Workshops 17, 18, 19 April and 2, 3 May 10 and 17 May
9.30am–4.30pm
Individual Coaching Four hours per participant.
Program Evaluation 17 May
2–4.30pm
Related programs
> Future Research Leaders Program (ANU Research Office)
> ANU Management Program
> Mentoring at ANU
> Mindfulness
> Career Essentials (ANU Pulse)
Research
Participants in this program will become part of an ANU research initiative. This research is designed to evaluate the impacts of our programs and will measure changes in how people think and feel about themselves and their work, and changes to work engagement and performance.
A s
> Develop coaching skills – enabling them to work with and help others in new ways.
> Understand their own career values, strengths and skills, and how they might grow and apply these further to support their career aspirations.
> Learn the practice of mindfulness and how it can help them.
How to access the program
This program requires an application with your Dean or Director's
endorsement. Interested staff should download the application form from the program website.
Program details and application form: hr.anu.edu.au/career/calendar/early-career-academic
Overview
The Early Career Professionals Graduate Program seeks to support Colleges and Divisions in providing key professional development for staff seeking to advance their professional careers in tertiary administration.
Participants will be graduates who are preparing for future roles such as school managers, executive officers, project officers, specialist human resources, finance and/or research managers across the University.
Suitable for
Professional staff at levels 4-6 who have completed an undergraduate degree (since 2010), with at least a credit average and have a strong interest in a career as a professional staff member in tertiary administration.
Professional staff working towards completion of an undergraduate degree or believe they should be considered for this program, are encouraged to contact the program coordinator to discuss this further.
E A R L Y C A R E E R P R O F E S S I O N A L S G R A D U A T E P R O G R A M
Components
Group leadership challenge
> Participants will be asked to identify a leadership challenge in their workplace, which will be explored through the lens of various workshops and group activities during the program.
> This is an important link for participants to apply their personal and program learning to relevant workplace challenges as individuals beginning a professional career in a tertiary institution.
>
Step 1
Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application.
Applications open:
February 2013
>
Step 2
Successful applicants will be invited to a pre-program meeting with their supervisor and the program coordinator.
>
Step 3
Join the ANUlinks group hr.anu.edu.au/career/anu-links
Skills workshops
> Participants will engage in facilitated workshops to develop their practical skills in support of their personal and professional development. Workshops will be tailored to participant needs and preferences and may include topics such as introduction to supervision, communication and presentation skills, mindfulness, understanding self, change management and networking at ANU.
Career coaching
> Each participant will be provided with three sessions of one-to-one career coaching as part of the program.
Mentoring
> This program recognises the important role that mentoring plays in career satisfaction and progression. As part of the program, participants will engage in an online, peer-mentoring engagement on the University’s online mentoring system in order to facilitate conversation and on- going learning between workshops.
Participants will also be supported in seeking and engaging with personal mentors as needed.
Additional opportunities
> Participants will be invited to various events for program alumni and will also be invited to join ANUlinks, a dedicated staff network looking to provide leadership and strengthen the communication and innovation channels for professional staff at ANU.
Benefits to you
Participants will have the opportunity to:
> Develop personal and professional skills and competencies
necessary for a career in tertiary administration.
> Gain a greater understanding of administrative functions at the University and the myriad of career opportunities available to professional staff at ANU.
> Interact with peers and leaders from across the University to gain insight into the strategic directions, priorities, operations and decision making processes across ANU.
> Understand own career values, strengths and work style
preferences and how to grow and apply these further.
Dates
Skills Workshops
This program runs once a year and will consist of several workshops between March and December 2013.
Details will be provided to successful participants prior to program commencement.
Individual Coaching Three hours per participant
Related programs
> Mentoring at ANU
> Mindfulness
> Online Modules (ANU Pulse)
Program details and application form: hr.anu.edu.au/career/calendar/early-career-professionals
How to access the program
Applications are required. Interested staff should download the application form from the program website.
> Work with colleagues applying new learning, to address workplace challenges and build a network whilst navigating a career as a professional member of staff at the University.
> As individuals and as a cohort, help meet critical workforce needs in research management, policy development, general management and tertiary administration at ANU.
P s
Overview
The Personal Effectiveness Program (PEP) is one pathway for development at ANU. Participants can select the programs and activities that meet their needs and interests, and they can access and combine from existing online programs and face-to-face programs.
This program has no time limit and it is estimated that the completion of 10 online modules will take 12-15 hours, depending on module selection.
Components
Core modules (ANU Pulse) 1. Code of Conduct
2. Harassment, Discrimination and Bullying
3. Indigenous Cultural Awareness 4. Comcare Work, Health and Safety 5. Career and Performance
Development Process - The process
- Career conversations
6. ANU Orientation for Staff (for new starters)
Professional development modules (ANU Pulse and Face- to-Face)
Communications skills
> Creative Problem Solving
> Effective Email Communication
> Internet as a Working Tool
> Negotiation
> Procurement 101: Purchasing at ANU
> Maintaining a Positive Workplace Environment
> Quality Customer Service
> Workplace Communications
> Coaching Essentials (face-to-face for managers) see page 28
IT skills
> Microsoft Office (various)
> Adobe Suite (Illustrator, Photoshop)
> Other IT (Frontpage, Project, Type IT)
Career and wellbeing programs
> Career Essentials
> Career consultation (face-to-face) Contact the Centre for an appointment.
> Mentoring at ANU (face-to-face) see page 46
> Mindfulness for Living and Working Well (face-to-face) see page 48
P E R S O N A L E F F E C T I V E N E S S P R O G R A M
>
Step 1
Join the PEP Peer Mentoring group through the ANU Mentoring system.
hr.anu.edu.au/career/mentoring
>
Step 2
Login to the Pulse online learning system and complete the core modules.
>
Step 3
Then select from the list of professional development options.
>
Step 4
On completion of 10
components a PEP certificate will be awarded.
Suitable for
All staff.
Benefits to you
This program is supported by career practitioners through the online mentoring system and participants can also request a face-to-face career consultation.
PEP Certificate
> It is recommended that core modules are completed first, then select from the professional development modules and programs.
> Participants are eligible to receive a PEP Certificate on completion of at least ten components.
> To obtain this, email to the Centre for Career Development at: [email protected] with your uni ID number and the list of components you have completed.
How to access the program
As with any professional development, participants should discuss their proposed learning with their supervisor and seek their endorsement.
An appropriate time to have this discussion is during career and performance conversations, which are part of the Career and Performance Development Process.
Discussion should include an estimation of the time required to participate in, and complete, online and face-to-face programs. (Each Pulse module provides guidance on the time expected to complete.)
Related programs
> PEP Peer Mentoring Group Dates
Online learning programs These can be accessed any time.
Face-to-face programs Available as identified in this Prospectus.
ALL
Program details: hr.anu.edu.au/career/calendar/personal-effectiveness
A leader of others
communicates with
influence, and motivates
and empowers others to
contribute to the success
of the University
Overview
This three-day program is delivered by the Australian Institute of Management and provides an introduction to the foundations of supervision and management in a university context.
The program offers participants an opportunity to share the knowledge and experiences of other ANU supervisors who are facing similar issues and challenges.
Suitable for
All staff who are currently in a supervisory role or will be in the near future.
Benefits to you
Participants will:
> Analyse personal values and styles and reflect on how these affect others.
> Learn to differentiate between leadership and management.
> Understand different motivation theories.
> Identify strategies to improve time management skills.
> Increase understanding of the importance of managing change in the workplace.
> Increase knowledge of how to improve productivity and effectiveness, both individually and in a team context.
S U P E R V I S O R P R O G R A M
>
Step 1
As part of a career conversation with your manager, discuss whether this three-day training program is your next step.
>
Step 2
Enrol, and attend the three-day face-to-face program.
Program fee
The cost is $950 per participant.
Please note that this is a cost-recovery program, which will only run on scheduled dates if there are sufficient numbers of registered participants.
Cancellation fee
At least 14 working days’ notice of program cancellation or deferral must be provided in writing in order to avoid being charged the full registration fee.
Components
> Role of the supervisor
> Leadership styles
> Managing change
> Communication
> Performance management
> Managing work
> Problem solving
Dates Program 1:
10, 11 and 12 July Program 2:
9, 10 and 11 October
Times
9am–5pm (workshop days)
Related programs
> Manager Essentials
> Mentoring at ANU
> Mindfulness
> Online Modules (ANU Pulse)
How to access the program
Registration is required. Interested staff should register through HORUS to secure a place.
ALL
Program details and HORUS registration: hr.anu.edu.au/career/calendar/supervisor
$
Overview
This program is designed to provide ANU managers with access to useful and relevant information and skills to keep them up-to-date and confident in their role. Participants will share their experience and knowledge with each other, to complement the formal program content.
The program is delivered in two stages, workshops 1-6, and extension workshops 7-9. Each workshop is stand-alone and require separate registration.
M A N A G E R E S S E N T I A L S
>
Step 1
Choose any or all of workshops 1-6 and register for each on HORUS.
>
Step 2
Choose any or all of extension workshops 7-9 and register for each on HORUS.
Components
Recommended preliminary modules (ANU Pulse):
> Code of Conduct
> Harassment, Discrimination and Bullying
> Indigenous Cultural Awareness
> Comcare Workplace Health and Safety (for managers)
> Career and Performance Development Process
First six workshops:
1. Leading from the middle 2. Managing performance and
motivation (your own and others) 3. Coaching essentials
4. Managing resources and budgets 5. Managing projects
6. Change essentials
Suitable for
All managers.
Benefits to you
Participants will:
> Become more adept at managing changing environments, priorities, situations, projects, resources and demands.
> Have the opportunity to examine personal management style and capability.
> Be exposed to a range of approaches to management.
> Develop understanding of where their current role fits in a broader career context.
> Advance communication skills.
> Improve ability both to manage upwards as well as to lead and supervise others.
> Be more equipped to identify and solve problems using insight and creativity, and making decisions which best fit University strategic objectives.
How to access the program
Registration is required. Interested managers should register through HORUS to secure a place.
Additional three extension workshops:
7. Mindfulness for managers 8. Three essentials:
- risk management - good decision making - you and work health 9. Up front and in control
(presentation skills) (full-day)
Dates
Workshop 1: 7 March | 5 June Workshop 2: 11 April | 3 July Workshop 3: 24 May* | 30 August*
Workshop 4: 20 June | 4 September Workshop 5: 3 July | 9 October Workshop 6: 1 August | 13 November
Extension workshops
Workshop 7: 21 March | 12 September Workshop 8: 23 April * | 23 October*
Workshop 9: 14 May** | 19 November**
Times
Morning sessions 9.30am–1pm
9am–1pm (Workshops 3 and 8 only)*
Full-day
9.30am–4.30pm (Workshop 9 only)**
Related programs
> Online modules (ANU Pulse)
> Manager Essentials Peer Mentoring Group (ANU Mentoring)
ALL
Program details and HORUS registration: hr.anu.edu.au/career/calendar/manager-essentials
Overview
This half-day workshop provides coaching skill development that assists to:
> Clarify what individuals and teams want to achieve in their professional lives.
> Improve team effectiveness and wellbeing.
> Enhance career and performance conversations.
It combines the key principles and tools of coaching with hands-on practice in an engaging and interactive format.
This is designed specifically for ANU managers and supervisors interested in enhancing their capacity to develop others through effective coaching conversations.
C O A C H I N G E S S E N T I A L S
>
Step 1
Essential pre-requisite:
Login to the Pulse online learning system and complete the Career and Performance Development Process modules.
>
Step 2
Register through HORUS to attend a half-day workshop of your choice.
Components
Coaching Essentials covers the following topics:
> Characteristics of coaching conversations.
> When to coach and why.
> How to use coaching to achieve organisational outcomes.
> How to plan for and structure a coaching discussion.
> Practical coaching techniques.
Suitable for
All staff who have supervisory
responsibilities or who lead or manage others. The material is as suitable for senior leaders as it is for individuals assuming a leadership role for the first time.
Benefits to you
Participants will:
> Develop techniques and
approaches for being coach-like in practice.
> Advance communication capability.
> Improve effectiveness as a supervisor and leader.
> Improve team results.
How to access the program
Registration is required. Interested supervisors and managers should register through HORUS to secure a place.
Dates & times
Workshop 1: 23 May, 1–5pm Workshop 2: 13 June, 1–5pm Workshop 3: 14 June, 9am–1pm Workshop 4: 24 June, 9am–1pm Workshop 5: 29 August, 1–5pm Workshop 6: 16 September, 1–5pm Workshop 7: 17 September, 9am–1pm Workshop 8: 27 September, 1–5pm
Related programs
> ANU Management Program
> Academic Heads Program
> Manager Essentials
> Supervisor Program
> Manager Essentials Peer Mentoring Group (ANU Mentoring)
ALL
Program details and HORUS registration: hr.anu.edu.au/career/calendar/coaching-essentials
A leader of leaders
has the vision and
courage to lead change
and innovation to
advance the University
Overview
This program assists newly appointed senior leaders at ANU to quickly develop an understanding of key strategic issues in their leadership role.
The timing and duration can vary, but would normally be completed within the first three to six months of arrival at ANU.
Suitable for
This program is suitable for new senior leaders at ANU. It complements other components of the University’s onboarding, induction and orientation programs.
>
Step 1
New senior staff at ANU will be invited to participate in this program.
>
Step 2
Following the introductory meeting, and depending on the role and responsibilities of the new senior staff member, other individual and group meetings can be set up. These may include liaison with other areas of the University and networking opportunities with senior colleagues.
>
Step 3
Additional support can include coaching and mentoring.
Any such requests would be discussed and set up in cooperation with the new senior staff member.
Components
The format of this program is flexible and adapted to the needs of the individual, set in the context of their specific leadership role at the University.
Involvement in the program can range from a single meeting with the coordinator, providing an overview of information, resources and support available; to small group meetings with key members of the Executive. Advice on additional contacts and resources can also be provided.
Benefits to you
New senior leaders at ANU will:
> Have an early opportunity to meet senior executive members within the University in order to quickly gain an understanding of the strategic aspects of their role.
> Meet other relatively new senior colleagues, which will help them settle into their role and build the strategic networks they need in order to make a valuable
contribution to their area and to the organisation.
How to access the program
The program coordinator will meet with the new senior staff member within the first few weeks of taking up their new role.
It is also strongly recommended that some of the components of the ANU Orientation program, such as the online modules in Pulse and local area induction are completed prior to this meeting.
S E N I O R L E A D E R O R I E N T A T I O N
Related programs
> ANU Orientation Program
> Online Orientation for Staff modules (ANU Pulse)
> Mentoring at ANU Dates
Dates and times vary and meetings will be negotiated individually.
ALL
Program details: hr.anu.edu.au/career/calendar/senior-leader-orientation
Overview
The Academic Heads Program provides an opportunity for those directing and leading academic units and areas to participate in a program of customised activities designed to achieve three broad outcomes:
1. Build collegiality and influence through networks
Create forums where common issues and solutions can be discussed with colleagues, ANU leaders and subject matter experts.
2. Build capabilities to work more effectively as an academic head
For example, in building teams, communicating to influence, managing change, and academic leadership.
3. Influence systems, processes and practices locally and across ANU
To support the achievement of strategic goals.
A C A D E M I C H E A D S P R O G R A M
>
Step 1
All academic heads at ANU are invited to participate in this program.
>
Step 2
Review the program
components and select those that best meet your needs.
>
Step 3
Contact the Centre or Program coordinator to find out more about the program components:
Components
Academic heads (Deputy Deans, Associate Deans, Heads of School and other Heads of Academic Units) are invited to participate in one or more of the following program components:
Lunchtime forums and network
> Lunchtime forums are designed to fit the preference and interests of the group. Formats include presentations, case studies, practical strategies and scenarios and may involve the Vice-Chancellor, and/or other ANU leaders and content experts, depending on the topic. The aim of working with peers in this manner is to build stronger networks and communities of practice.
Executive coaching
> Academic heads are invited to work with a coach to develop leadership and management capabilities, practice approaches to effective communication and achieving results through people, and plan their careers. Coaching sessions will be scheduled as required.
Capability workshops
> Workshops will be offered on particular capabilities relevant to the work of academic heads.
Annual academic heads conference
> A two-day academic heads conference will be held towards the end of 2013.
Suitable for
Deputy Deans, Associate Deans, Heads of School and other Heads of Academic Units. Other career academics interested in this program should contact the Centre at:
Dates & times Lunchtime forums Scheduled monthly from March to November.
12–1.30pm
Executive coaching Scheduled as required.
Workshops
Details and annual conference dates to be advised. Check the program website for more information.
Related programs
> ANU Management Program
> Mentoring at ANU
> Coaching Essentials
> Manager Essentials
Benefits to you
Participants will gain:
> A wider repertoire of strategies and methods for handling the challenges of an academic leadership role.
> A greater understanding of, and a wider range of perspectives on, critical issues relating to the work of academic leadership.
A s
How to access the program
Academic heads will be invited to events as they are scheduled.
> A network of colleagues in similar roles who provide ongoing
support, ideas and information and collaborate in developing proposals to address shared concerns.
> Better understanding of ANU governance and leadership.
Program details: hr.anu.edu.au/career/calendar/academic-heads
Overview
What happens when leadership meets management? Does the next step in your academic or professional career include a senior management component? What needs to change for you to be more successful in your career?
The ANU Management Program has been developed to assist academic and professional leaders to thrive in challenging leadership and management roles.
The program actively engages participants on several levels – in the classroom, in small groups, in coaching, and in individual reflection – to achieve significant personal change and development in their approach to management and leadership.
The ANU Management Program spans three key dimensions of leadership and management and provides participants with an opportunity for self-reflection and to develop new skills and enhance practice.
Suitable for
Academic and Professional staff already in advanced management roles, heads of academic units, and future Heads of School:
> Academic staff, Level C and above, and future Heads of School
> Professional staff, Senior Manager level and above
A N U M A N A G E M E N T P R O G R A M
Components
A series of three workshops provide the frame for this program.
1. Leading self - participants are encouraged to develop a better understanding of themselves as leaders and managers, to try out new approaches and tools and to explore ways to enhance and strengthen relationships with their teams, colleagues and stakeholders. (three days).
2. Leading others - perspectives, practices and tools to manage the competing priorities of organisational units in an
increasingly complex and changing work environment and higher education sector. (two days).
3. Leading ANU - through creating connections and cross institutional and external collaborations, developing and leading innovative practice and enhancing the performance of ANU. (two days).
Small group sessions will be facilitated in between workshops, in which participants’ leadership challenges will be discussed and advanced.
One-on-one executive coaching will be provided for each participant, taking the form most suited to the individual. With the coach, participants will explore strategies to develop leadership and management capabilities, and practice approaches to effective communication and achieving results through people in an academic environment.
>
Step 1
Download and read the program application form.
Consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application.
Applications open:
February 2013.
>
Step 2
Selected applicants will be invited to a pre-program meeting with their supervisor and the program convenor.
Participants take part in workshops throughout May, June and August as well as individual career coaching.
x c e l l e n c e
a n a g e m e n t
e a d e r s h i p
E=ml 2
DatesThis program runs once per calendar year and includes:
Workshops 14, 15 and 16 May 26 and 27 June 14 and 15 August Individual Coaching Three hours per participant.
Times
9am–5pm (workshop days)
Related programs
> ANU Leadership Program
> Academic Heads Program
> Coaching Essentials
> Manager Essentials
> Senior Leader Orientation
> Mentoring at ANU
Research
Participants in this program will become part of an ANU research initiative. This research is designed to evaluate the impacts of our programs and will measure changes in how people think and feel about themselves and their work and changes to work engagement and performance.
How to access the program
This program requires an application with your Dean or Director's
endorsement. Interested staff should download the application form from the program website.
Up to 15 academic and 15
professional staff will be selected for the 2013 program.
This program will run on alternate years to the ANU Leadership Program.
Benefits to you
Participants will gain:
> A wider repertoire of strategies and methods for handling the leadership challenges of advanced managers.
> Improved ability to be flexible, mindful and agile in relationships and at key decision points.
> Greater success at empowering others to achieve goals.
> Enhanced capability in leading and managing change and innovation.
> A network of colleagues across the University.
ALL
Program details and application form: hr.anu.edu.au/career/calendar/management
Overview
In exercising leadership, people not only respond, adapt to and change organisational circumstances, but are also required to change themselves.
The ANU Leadership Program actively engages participants on several levels – in the classroom, in small groups, and in individual reflection – to achieve significant personal change and development in their approach to leadership.
The program is designed for staff currently in leadership positions who seek to further their leadership skills and experience at ANU and to contribute strongly to the future of the University.
Suitable for
Professional staff – SM 2 and above.
Academic staff – Heads of Academic Units, Heads of Schools and Associate Deans.
A N U L E A D E R S H I P P R O G R A M ( 2 0 1 4 )
Components
The program consists of a workshop series focussing on:
> Leading and facilitating change and innovation
> Strategic leadership in the higher education sector
> Self-leadership
> Challenges of leadership at ANU
Benefits to you
Participants of the program will become better equipped at leading others toward achieving the University’s strategic objectives by:
> Influencing the decisions, actions and perceptions of others.
> Empowering people to achieve goals by delegating sufficient responsibility, authority and accountability.
> Developing and implementing effective change management strategies, including, building preparedness to change, identifying and overcoming resistance to change, assessing the impact of change, and managing the associated risks.
Leadership challenges
> In advance of the program,
participants will be asked to submit a Leadership Challenge, which will outline a significant leadership problem, issue or aspiration relevant to their work and to ANU.
Individual coaching
> An executive coach will be provided to each participant for up to six individual sessions during and after the program.
Application groups
> Groups will be formed through the program to work with peers on issues presented in the Leadership Challenge.
Mentoring
> Participants will be connected to a mentor through the ANU Mentoring Program.
>
Step 1
Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application.
Applications open: 2014.
>
Step 2
Selected applicants will be invited to a pre-program meeting with their supervisor and the program convenor.
Research
Participants in this program will become part of an ANU research initiative. This research is designed to evaluate the impacts of our programs and will measure changes in how people think and feel about themselves and their work and changes to work engagement and performance.
How to access the program
This program requires an application with your Dean or Director's
endorsement. Interested staff should download the application form from the program website.
Up to 15 academic and 15
professional staff will be selected for the 2014 program.
This program will run on alternate years to the ANU Management Program.
Dates
This program runs once per calendar year and will be available again in 2014. Dates to be advised.
Related programs
> ANU Management Program
> Academic Heads Program
> Manager Essentials
> Mentoring at ANU
ALL
> Being flexible, open and receptive to new ideas and approaches.
> Adapting to changing environments, priorities, situations and demands.
> Creating and maintaining partnerships.
Program details and application form: hr.anu.edu.au/career/calendar/leadership
Related programs
> Online learning (ANU Pulse)
> Mindfulness
> Mentoring at ANU
Assertiveness
Overview
Participants will gain increased
understanding of the underlying factors that may be at play in situations when they find it difficult to be assertive (such as a lack of confidence or support).
Through discussion and activities, participants are able to acquire tools and strategies to further their assertiveness skills back in the workplace. There will be opportunities to develop personal action plans and/or team strategies aimed at providing quality service in a supportive environment.
Benefits to teams
Participants will:
> Gain a greater awareness of their own key values and preferred working style, and start setting standards and boundaries around work.
> Learn from team members what motivates them, and identify team dynamics that could be improved.
> Gain greater cooperation and consistency by better understanding and harnessing differences, as well as through improved team communications.
Change Essentials
Overview
Change is all around us - at work and at home, affecting ourselves and everyone we know.
What if ANU teams could become better at change? What if we could spot change early, take control, and use it to our advantage?
This program is designed to:
> Help us see change differently.
> Assess readiness for change.
> Develop change skills, including:
- anticipating change;
- trying new ideas;
- recognising obstacles; and - imagining success
Benefits to teams
Participants will:
> Learn about change.
> Think about change differently.
> Discover their strengths, and create strategies for the future together.
>
Step 1
Contact the Centre to discuss your team’s needs and to discuss the program you are interested in. If a program is not listed, a range of facilitators and additional programs are available (also on a fee-for- service basis).
>
Step 2
Meet with the workshop facilitator to discuss tailoring content, timeframes, cost, venue and other practicalities in the lead-up to the workshop.
>
Step 3
Ensure your team is prepared for the workshop and complete any preparatory work or reading that has been agreed with the facilitator.
Program details
hr.anu.edu.au/career/assertiveness
Program details
hr.anu.edu.au/career/change
T E A M P R O G R A M S ( F E E - F O R - S E R V I C E )
PROGRAMS FOR TEAMS REQUIRE BOOKINGS AND ARE FEE-FOR-SERVICE
Enquiries and bookings: [email protected]
ALL
$
Customer Service
Overview
This program has been tailored to the University’s complex service environment where participants will gain skills and confidence in their interactions with clients.
Topics include: identifying client groups, their needs and expectations;
learning to adapt communication style and choose appropriate communication channels; and increasing awareness of the
perceptions and attitudes which affect working relationships.
Benefits to teams
Participants will discover:
> A range of strategies to provide quality service to clients, while also striving to manage competing work priorities and deadlines.
> A solutions-focussed attitude to problem-solving, and an expectation that contributions will be more appreciated.
> Ways teams can improve the service they provide by examining work processes and communication strategies, and building and maintaining partnerships with colleagues and clients.
Team Development
Overview
This program provides teams with the opportunity to participate in an interactive, creative and engaging learning experience that supports the strategic direction of the University and the operational priorities of their areas.
It aims to deliver significant impact at individual and team level in areas such as innovation, change management and team building/dynamics to provide a platform for future development.
Workshop goals, focus and desired outcomes are determined through a collaborative process with team leaders and/or members.
Benefits to teams
Participants have the opportunity to:
> Discover new insights into
members of their team – functions, responsibilities, current and future priorities and key motivators.
> Contribute to the future direction and performance of their team.
> Understand personal and professional differences and strengths of team members.
> Identify ways to extend their career development.
> Clarify key planning and
development issues and desired next steps.
Team Working Styles
Overview
This fun workshop is all about building a stronger team by valuing diverse working styles, and understanding how these impact on a team’s workplace, interactions and performance.
Teams will develop a deeper understanding of group dynamics using the Team Management System framework (TMS).
Benefits to teams
Participants will gain:
> Increased awareness of their own work preferences and the work preferences of other team members.
> An increased spirit of inclusion and respect for diversity.
> A greater appreciation of the impact of individual work preferences on team communications and dynamics.
> Creative ideas and concrete steps towards improved team interactions and performance.
Program details
hr.anu.edu.au/career/customer
Program details
hr.anu.edu.au/career/team-styles
Program details
hr.anu.edu.au/career/team-develop
Overview
Mentoring is an important and recognised way to develop your career, and whether formal or informal, academic or professional, staff mentoring occurs at various levels and for different reasons across the University.
Mentoring at ANU realises that individuals define and relate to mentoring in very different and unique ways and therefore the online mentoring program is a platform that allows for this diversity of interpretation while still providing a common
language to connect individuals.
Whether transferring knowledge, sharing experiences, networking or progressing your career, the University's online mentoring system helps connect individuals across the institution, based on their specific and distinctive requirements. These relationships or engagements allow individuals to share critical insights, and focus on addressing individual learning needs.
Suitable for
All staff.
Benefits to you
The benefits (as with the definitions) of mentoring differ greatly between individuals. However, research shows that some common benefits for mentors include increased personal and professional satisfaction through recognition of skills, improved leadership capability, and an
opportunity to gain a fresh perspective of emerging issues.
Common benefits for mentees include:
> Development of skills and organisational knowledge; and
> A broadened network and a supportive environment to help develop professional self-confidence.
Common benefits for mentors can include:
> Capability development in providing feedback.
> Recognition for skills and expertise.
> Fresh perspective on particular issues.
Components
> ANU online mentoring system
> Guided lab workshops
M E N T O R I N G A T A N U
>
Step 1
Register for the guided lab workshop through HORUS, where you will get the opportunity to find out more about Mentoring at ANU and create your personal profile on the ANU online mentoring system.
>
Step 2
Find a mentor or mentee and start a mentoring engagement for yourself, or create/join a mentoring network online.
How to access the program
Registration is required. Interested staff should register through HORUS to secure a place in a guided lab workshop and register on the ANU online Mentoring System to create a personal profile. See the Mentoring website for further details:
hr.anu.edu.au/career/mentoring