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UNDERSTAND THE NATURE OF BUSINESS. UNDERSTAND APPLICATIONS AND ISSUES OF

TECHNOLOGY.

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(2)

Topics

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Business Technology Applications

What are

computer networks?

Computer networks

are computers linked

in a school or business so users can share

hardware, software, and data.

Networking allows students to access previously saved

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7  Internet

Public network used most often for:

 Emailing

 Accessing the World

Wide Web (WWW)

 Intranet

Private network

primarily used to share:information WITHIN a business

 Only members or

employees can utilize  Effective tool for

sharing information, saving time & money

(8)

Applications of Technology by

Businesses

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 What is artificial

intelligence (AI)?

 software that enables computers to reason learn and make

decisions.

 Example: voice

recognition software

 Why is

Computer-aided design (CAD)

used?

used to create

product styles and designs.

 Examples:

 Design for a camera  Drawings for homes,

buildings, equipment

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9

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Business Technology Applications

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 Computer assisted Instruction

 Used in education

 Help people improve

skills at their own pace

 Financial activities

 Bill paying online,

checking credit report, selling stocks

 Telemedicine

 Video conferencing

from remote areas so patients have access to diagnosis by doctor in another location

 Public records

 Military records  Social security

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Technology Applications by

Businesses

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What is

E-commerce

?

E-commerce

is conducting business

transactions using the Internet or other

technology.

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Common E-Commerce Activities

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Providing product information

Promoting/marketing a company

Selling online

Conducting market research

Collecting/making payments on line

Obtaining parts and supplies

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E-Commerce Examples

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Message on your cell phone screen from a

business advertising their sale

Ebay- online auction

Website that asks market survey questions

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Four Basic E-commerce

Models

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B2C: Business-to-Consumer

 Example: Lands’ End.com selling swimwear to

expecting mothers

B2B: Business-to-Business

 Example: Staples.com ships office supplies to local

hospitals

C2B: Consumer-to-Business

 Example: Customers completing on-line surveys in

order to provide feedback to Dunkin’ Donuts

C2C: Consumer-to-Consumer

 Example: Customer buying electronics from other

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Expert Systems

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 How do expert

systems help people?  Expert systems are

computer programs that help people solve technical problems

including medical services, financial planning, and legal matters.

Examples:

-Automotive parts

electronic catalogues -Quicken books

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Management Information Systems

(MIS)

16  An ordered system of

processing and

reporting information in an organization

 Management uses information to make

business decisions.  Four main components of a MIS:

 Gathering data  Analyzing data  Storing data

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MIS Categories of Information

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Financial

 Information for

budgets and financial reports and statements

Production and

inventory

 Information for

production summaries and supplies

Marketing and

sales

 Information to

determine customer needs, economic

conditions, and competitors action

Human resources

 Information about

employees’ salaries, benefits and

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Business Applications of Technology

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 What is robotics ?  mechanical devices

are programmed to do routine tasks, such as those seen on an assembly line in

factories

Robots can:

Work undergroundWork under waterWork in outer space Work 24 hours/7days

a week

Work in humanly

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Telecommuting

What happens during telecommuting activities?  Workers use computers off-site (at home) to do a

job, saving travel time and costs.  Works well for occupations:

 Writers  Editors

 Accountants

 Computer Programmers  Web designers

Workers send reports, documents, & ideas to employers via email, fax, videoconferencing

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Business Applications

 Financial activities

 Bill pay online  Direct deposit  Electronic Funds

Transfer

 Selling stocks

 Completing tax returns  Checking credit

reports

 Public Records

 Military records  Social security

 Medical information  Police records

 Telemedicine

 Video conferencing

from remote locations so patients have

access to diagnosis by doctor in another

location

 Using robotics for

surgical procedures

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Computer Assisted Instruction

 Advantages

 Learner proceeds at

own ability level and pace

 Learner has necessary

tools to learn material

 Company/trainer can

deliver same training to every user

 Offers flexibility in

timing and outcomes

 Disadvantages

 Lack of personal

contact with a teacher may be detrimental to the student

 Learner must be self

motivated

 Learner must be

technology savvy

 Learner must have

access to computer

 Limited professional

training given

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Concerns of Using Technology

Ethics

moral guidelines that govern the use of computers and information systems

Employment Trends

Shift in duties and skills needed in the workplace.

 Companies retrain displaced workers who are unemployed because of changing job conditions.  Computer literacy is vital.

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Concerns-Computer Crimes

A

computer virus

is a hidden program code

in a system that can do damage to software

or stored data.

 How many people have encountered a computer

virus?

 Will someone tell how they removed the virus?

Viruses may be programmed to become

active :

 At a specific date

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Types of Viruses

Bomb - Destructive computer code or virus designed to activate at a specific time

Hoax - A program intended to scare users into thinking they have a virus

Phage - A program that modifies other programs, operating systems, and databases on a Personal Digital Assistant

Trojan Horse - A virus disguised as a useful piece of software

Virus - A computer program designed to cause damage to computer files

Worm Destructive computer program that bores its way through a computer network

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Copyright

Protection of intellectual property

Gives owner/creator exclusive rights to

reproduce or distribute copies of his/her own

work

Examples:

 Poetry, novels, plays

 Computer software & video games  Musical scores & lyrics

Copyrights last 70 years

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Theft Concerns

How many people have access to software

that has been copied to a CD by a personal

contact?

Did that person commit an act of piracy?

Piracy

-stealing or illegally copying software

packages or information

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White Collar Crimes

 An illegal act carried

out by office or

professional workers while at work including:

stealing money,

information, or

computer time through improper use of

computer systems.

 Would you be afraid of this person?

 Check out this

website and see what he did.

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Health Concerns of Using

Technology

Eyestrain and vision problems

Muscle tension and nerve damage

 Ergonomically poor equipment

Carpal tunnel syndrome

 A repetitive stress syndrome

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Privacy Concerns of Using

Technology

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 Dishonest people have access to customer records.

 Companies have changed which employees as well as other people that may have access to customer records.

 To protect customers, some companies are:

 Increasing database security

 Changing access codes multiple times during day  Becoming more strict about who has access

 Purchasing tighter security systems

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Identity Theft

 Thieves:

 Obtain information

online

 Apply for credit cards  Access bank account

information

 Do not give private information out over the internet or phone unless you know the site is secure!

 http:// www.businessinsider. com/americas-most- wanted-white-collar- criminals-2009- 11#leonard-weston-ramey-12

 Check out the

website and see how many identities this man has had.

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Frank William Abagnale, Jr.

Known as a cheque forger, skilled impostor, and escape artist.

 Notorious in the 1960s for successfully passing US$2.5 million worth of meticulously forged

checks across 26 countries over the course of five years, beginning when he was 16 years old.  Assumed no fewer than eight separate identities,

successfully impersonating an airline pilot, a

doctor, a Bureau of Prisons agent, and a lawyer all before he was 21 years old.

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Protecting Your Information

 Antivirus program

 Detects viruses and

repairs files

 Encryption

 Converts readable

data into unreadable characters to prevent unauthorized access

 Hacker

 Person who secretly gains

access to computers and files without permission

 Password (access code)

 Safeguard for access to a

computer program

 Should be unique  Should be private  Should be changed

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Utilize antivirus programs, encryption; select passwords

carefully and change often to reduce the risk of hackers

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