Nashua Region Coordinating Council TRANSPORTATION DIRECTORY

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Nashua Region Coordinating Council

TRANSPORTATION DIRECTORY

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i

SECTION

PAGE

1. Human Service Transportation Definitions --- 1

2. Human Service Transportation Options Available in the Nashua Region --- 3

- Alphabetical List of Transportation Services --- 3

- General Public Transportation--- 7

- Taxi Companies --- 8

- Non Emergency Medical Transportation --- 9

- Seniors & Persons With Disabilities Transportation --- 10

3. Listing of Transportation Services by Town --- 11

-

Amherst

--- 11

-

Brookline

--- 11

-

Hollis

--- 12

-

Hudson

--- 12

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Litchfield

--- 13

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Lyndeborough

---

13 -

Mason

---

14 -

Merrimack

---

14 -

Milford

--- 15

- Mont Vernon --- 15

-

Nashua

---

16 -

Pelham

--- 17

-

Wilton

--- 17

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NASHUA REGIONAL COORDINATION COUNCIL FOR COMMUNITY TRANSPORTATION

The Nashua Regional Coordination Council for Community Transportation (NRCC) created this directory for use by users and providers of

human service transportation. The NRCC is composed of transportation providers, users, and purchasers from the Nashua Region.

Togeth-er, these stakeholders have been working to better understand and define the Region’s unique community transportation needs. The NRCC

views the coordination of community transportation services as an opportunity to improve and enhance the transportation network,

ser-vices, and resources available in the Region.

The mission of the Nashua Regional Coordination Council is to develop, implement, and provide guidance to the coordination of shared

ride transportation options within Region 7 so that as resources allow(1) seniors, persons with disabilities and human service agency

con-sumers can safely access local and regional transportation services to get to locations within the region and between regions; and (2)

mu-nicipalities, human service agencies and other organizations can purchase such shared ride coordinated transportation services for their

citizens, clients, and customers and (3) qualifying individuals, not working through an agency, would have the option to purchase/order

transportation services.

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S

ECTION

1: H

UMAN

S

ERVICE

T

RANSPORTATION

D

EFINITIONS

Within the Nashua Region there are a number of different types of transportation services and providers. Below you will find

defini-tions and descripdefini-tions of the types of transportation services that are cited in this directory.

Community Transportation is a term used to describe any public transportation service or human service agency transportation service

or program, whether it be provided by a public or private entity, that focuses on transportation for, but not limited to, seniors, persons

with disabilities and persons with low income.

Demand Response/Dial-a-Ride is a service where customers are picked up and dropped off at user-defined locations. Often,

volun-teers who have undergone a safety screening, provide rides. Users of this type of service must schedule rides in advance, typically 1-5

business days, and should expect to share a vehicle with other customers. Ride times and destinations ca be subject to volunteer

availa-bility. Some dial-a-ride services are limited to providing trips for medical appointments.

Human Service Agency Transportation Providers are organizations that provide specialized transportation services to a select group

of people based on criteria, usually elderly or disabled. Typically, transportation is only provided to individuals enrolled in an agency’s

program. These are demand response services, meaning they do not run a pre-defined schedule, but instead provide door-to-door

ser-vice using small vans or cars. Clients of human serser-vices transportation providers are typically required to request a ride 24 hours in

ad-vance. The services are often provided either free of charge or through reimbursements from federal and state programs.

Medical Transportation Providers are organizations and companies that provide non-emergency medical transportation and/or

emer-gency medical transportation services. The types of medical transportation providers can range from wheelchair transport services,

which have vehicles with specialized lifts to take patients to and form doctor’s appointments, treatment, and therapy appointments, to

ambulance transportation for emergency and nonemergency situations.

Para Transit Service, sometimes referred to as complimentary Para transit service, is mandated under the Americans with Disabilities Act

(ADA) for all public transportation systems. Para transit service must be provided within ¾ of a mile of existing public transit routes for

people with disabilities. Para transit is a door-to-bus stop of door-to-door service provided for a small fare or donation.

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Private for Hire describes transportation companies that provide a range of transportation services and vehicles for hire with prior

book-ing for a set rate. These companies typically offer charter bus. Limousine, private sedan, and/or shuttle transportation for hire to special

events and airports.

Public Transit is a bus service provided on a fixed route with a fixed schedule. Anyone can ride public transit for a fee or donation,

in-cluding persons with disabilities or seniors. The Nashua Transit System (NTS) is the public transit system in the region.

Rideshare is service where an individual would either use a toll free number, web based ride board or social network to arrange a ride

with another individual or group of individuals interested in carpooling. Rideshare can be used for commuting to work, school, grocery

shopping, social events, etc.

Taxi is a vehicle for hire, which conveys passengers between locations of their choice, without prior booking. Types of vehicles and

meth-ods of regulation, hiring, dispatching, and negotiating payment can differ among providers.

F

ORMOREINFORMATIONONCOMMUNITYTRANSPORTATIONVISITTHEFOLLOWINGRESOURCES

:

Community Transportation Association of America: http://www.ctaa.org

State Coordinating Council for Community Transportation : http://www.nh.gov/dot/programs/scc/

Nashua Regional Coordination Council: http://www.nashuarpc.org/transportation/travelalts.htm

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ALPHABETICAL LISTING OF TRANSPORTATION SERVICES

Provider Name Service Area Service Description & Eligibility Contact Info Fees & _Fares

All Occasions

Trans-portation LLC Nashua Limousine service provides local limo service in Nashua 3 Oldham Lane Nashua NH 03063 (603) 882-9994

American Cancer

Society Statewide Volunteer drivers provide transportation for cancer patients to their treatments and home again. Eligibility: Cancer patients

2 Commerce Dr Bedford, NH 03110 (800) 472-8899 www.cancer.org

No fee

A Mobile Cab 8 Colson Rd

Hudson

(603) 883-7989

The CareGivers, Inc Greater Nashua/ Manchester and some-times Boston, Burling-ton MA, and Hanover, NH

Volunteer driver network provides transportation to medical appointments for elderly or disabled.

Eligibility: 62+ and/or disabled

491 Amherst St Nashua, NH 03063 (603) 595-4502 www.caregiversnh.org Determined on case by case basis. Care Plus State of NH Medical transportation services to healthcare facilities and

New Hampshire communities . Eligibility: no restrictions

1502 Columbia Circle Merrimack, NH 03054 (800) 292-9177 Www.careplus.org Care Ride

Wheel-chair Transportation Amherst, Hollis, Mil-ford, Nashua, Pelham Wheelchair transportation (door-to-door and escort service)

Concord Trailways Long distance bus service 30 Stickney Avenue

Con-cord

www.concordtrailways.com

Set fee

Best Cab 744 D.W. Hway

Merrimack (603) 669-8294

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ALPHABETICAL LISTING OF TRANSPORTATION SERVICES

Granite State Inde-pendent Living

People who need wheelchair-accessible transportation can request door to door, demand-response service.

Eligibility: Adults with disabilities

(603) 228-9680 http:www.gsil.org info@gsil.org No fee if income eligibility met; Other-wise sliding scale. Harbor Homes Hudson, Milford,

Mer-rimack, Nashua Automobile service for housed clients Disabled American

Veterans Transportation for medical services only. Eligibility: NH Veterans

275 Chestnut St, Manches-ter

(603) 222-5788

Flight Line Northeast Mass &

Southern NH Ground transportation that serves Logan Airport, Manchester-Boston Regional Airport, and South Station. (800)425-2525 Starts $19 one at way

Derry-Salem Cooper-ative Alliance for Regional Transporta-tion (CART)

Pelham Brokerage transportation service in the greater Derry-Salem area.

D & E Dispatch &

Taxi Service Taxi 673 West Hollis St, Nashua

(603) 889-3999

L A Limousine 223 Gibbons Hy

Wilton

(603) 595-2225

Easter Seals NH Special Transit Ser-vice (STS)

Door-to-door transportation with passenger assistance avail-able for the frail and isolated elderly, as well as individuals with special needs and disabilities. Lift equipped vans and busses

(603) 668-8603

FISH Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merri-mack, Peterborough

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ALPHABETICAL LISTING OF TRANSPORTATION SERVICES

Milford Taxi 24 hour dispatch service, airport service, grocery

deliv-ery, take out delivdeliv-ery, (603) 672-3344

Nashua Transit

Sys-tem Nashua & parts of Merrimack, Hudson Fixed Route bus system with associated ADA demand response. Eligibility: no restrictions 219 Ledge Street Nashua, NH 03060-3016(603) 880-0100 www.nashuanh.go New Hampshire Department of Hu-man Services

Statewide Transportation to dental and medical services for Medi-caid recipients.

Eligibility: Medicaid & Healthy Kids Gold recipients

(800)852-3345 Ext. 3770

New Hampshire Department of Transportation

Statewide Rideshare Program – carpool matching to identify

pos-sible rideshare opportunities to work only. Eligibility: no restriction (800) 462-8707 www.state.nh.us/dot/ rideshare Rockingham Ambu-lance Service

Provides non-emergency wheelchair and ambulance trans-portation service to medical appointments and medical facili-ties

Satisfaction

Transport 83 D.W. HWay Merrimack

(603) 889-6572

S. K. Taxi 14 High St

Nashua

(603) 882-5155

Seacoast Chair Car Service

Hillsborough, Merri-mack and Rockingham counties.

Transportation services for those in a wheelchair. Eligibility: no restrictions

467 Layfayette Road Hampton,(877) 942-4247

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ALPHABETICAL LISTING OF TRANSPORTATION SERVICES

Provider Name Service Area Service Description & Eligibility Contact Info Fees & Fares

Souhegan Valley Transportation col-laborative

Amherst, Brookline,

Hollis, Milford Wheelchair accessible rides for non-emergency healthcare and social service appointments, and for fundamental activi-ties, such as grocery shopping and pharmacy errands.

Info@souheganrides.org $2 each way vouchers available Southern NH HIV/

AIDS Task Force

Hillsborough County & southern NH

General Paratransit /community ride program. Eligibility: resident of Hillsborough County

12 Amherst St, Nashua (800) 942-7437

No fee Southern NH Medical

Center Nashua Cen-ter for Healthy Aging

Whenever possible will arrange transportation to and from medical appointments.

Eligibility: 55+

280 Main St. Nashua

(603) 577-2335 No fee

St. Joseph Community

Services, Inc. Transportation ing eligible individuals to and from their nutrition sites. Addi-services that are primarily directed at bring-tional transportation needs are met as funding and service hours permit. Individuals age 60 and over are eligible.

Www.mealsonwheelsnh.or g (603) 424-9967

YMCA of Greater

Nashua Merrimack & Nashua Student transportation services; Transportation to the Nashua YMCA “School’s Out” program is provided from Nashua public schools, St. Christopher's and Infant Jesus to the Nashua Y.

Transportation to the Merrimack YMCA provided from Mastricola Middle and Elementary Schools, Reeds Ferry Elementary, and Thorntons Ferry Elementary.

Eligibility: membership

(603) 882-2011 school’s out contact: Jan Basiliere

www.nmymca.org

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GENERAL PUBLIC TRANSPORTATION

Provider Name Service Area Service Description Contact Info Fees & _Fares

CART Derry-Salem Cooper-ative Alliance for Regional Transporta-tion

Pelham is eligible for service but does not pay dues so it does not receive service at this time.

Brokerage transportation service in the greater Derry-Salem area.

Concord Trailways Long distance bus service 30 Stickney Avenue

Con-cord

www.concordtrailways.co m

Set fee

Nashua Transit

Sys-tem Nashua & parts of Merrimack, Hudson Fixed Route bus system with associated ADA demand response. Eligibility: no restrictions

219 Ledge Street Nashua, NH 03060-3016(603) 880-0100

www.nashuanh.go Boston Express Nashua Tyngsboro,

MA, South Station, Logan Airport

Service from Exit 8 in Nashua to Tyngsboro, South Station

and Logan Airport 800-639-8080

con-tact@bostonexpressbus.com

$16 one way; $22 round trip (Logan)

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TAXI/LIMOSINE/CHARTER COMPANIES

Provider Name Service Area Service Description Contact Info Fees & Fares

A Mobile Cab Taxi 24 Tyler St

Nashua

(603) 883-7989

Best Cab 744 D.W. Hway

Merrimack (603) 669-8294 D & E Dispatch &

Taxi Service Taxi 673 West Hollis St, Nashua

(603) 889-3999 Flight Line Northeast Mass &

Southern NH Ground transportation that serves Logan Airport, Man-chester-Boston Regional Airport, and South Station. (800)425-2525 Starts at $19 one way

L A Limousine 223 Gibbons Hy

Wilton

(603) 595-2225 Limousines of New

England 188 Main St Nashua

(603) 595-1551

Milford Taxi 24 hour dispatch service, airport service, grocery

deliv-ery, take out delivdeliv-ery, (603) 672-3344

Satisfaction

Transport 83 D.W. HWay Merrimack

(603) 889-6572

S. K. Taxi 14 High St

Nashua

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NON EMERGENCY MEDICAL TRANSPORTATION

Provider Name Service Area Service Description Contact Info Fees & _Fares

Souhegan Valley Transportation col-laborative

Amherst, Brookline,

Hollis, Milford Wheelchair accessible rides for non-emergency healthcare and social service appointments, and for fundamental activities, such as grocery shopping and pharmacy errands.

Info@souheganrides.org $2 each way, Vouchers available

FISH Amherst, Milford,

Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merri-mack, Peterborough

Volunteer driver service Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Mer-rimack, Peterborough

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SENIORS & PERSONS WITH DISABILITIES

Provider Name Service Area Service Description Contact Info Fees & Fares

The CareGivers, Inc Nashua Volunteer driver network gives rides to elderly and

ambulatory disabled 603 595 4502 Determined on case by case basis

Nashua Transit

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AMHERST

BROOKLINE

Service Type

Provider Who’s Eligible Days/

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Demand Response

Souhegan Valley Transpor-tation Collaborative Residents of Amherst, Brookline, Hol-lis, Milford, Nashua Tues, Wed, Thurs 8am-4pm NEMT, grocery Yes, 48 hrs $2 each way, vouc hers avail-able yes 603 880-0100 Ext. 1 http:// www.souhega nrides.org/ Volunteer Driver FISH Residents of Amherst, Mil-ford, Wilton, Lyndeboro, Mont Vernon

9am-4:30 NEMT Yes 3

days

None 603 673 7372

Service Area

Amherst, Brook-line, Hollis, Mil-ford, Nashua Amherst, Mil-ford, Wilton, Lyndeboro, Mont Vernon, Nashua, Man-chester, Merri-mack, Peterbor-ough Service Type

Souhegan Valley Transpor-tation Collaborative Residents of Amherst, Brookline, Hol-lis, Milford, Nashua Tues, Wed, Thurs 8am-4pm NEMT, grocery Yes, 48 hrs $2 each way yes 603 880-0100 Ext. 1 http:// www.souheg anrides.org/ Service Area Amherst, Brook-line, Hollis, Mil-ford, Nashua

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HOLLIS

HUDSON

Souhegan Valley Transpor-tation Collaborative Residents of Amherst, Brookline, Hol-lis, Milford, Nashua Tues, Wed, Thurs 8am-4pm NRMT, grocery Yes, 48 hrs $2 each way yes 603 880-0100 Ext. 1 http:// www.souheg anrides.org/ Service Area Amherst, Brook-line, Hollis, Mil-ford, Nashua

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Demand response

Nashua Transit System ADA

Service Area

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LITCHFIELD

LYNDEBOROUGH

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Service Area Service Type

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Volunteer driver FISH Residents of Amherst, Mil-ford, Wilton, Lyndeboro, Mont Vernon

9am-4:30 NEMT Yes 3

days none Service Area Amherst, Mil-ford, Wilton, Lyndeboro, Mont Vernon, Nashua, Man-chester, Merri-mack, Peterbor-ough

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MASON

MERRIMACK

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Service Area Service Type

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Demand response

Nashua Transit System ADA

Service Area

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MILFORD

MONT VERNON

9am-4:30 NEMT Yes. 3 days none 603 673 7372 Service Area Amherst, Mil-ford, Wilton, Lyndeboro, Mont Vernon, Nashua, Man-chester, Merri-mack, Peterbor-ough Service Type

9am-4:30 NEMT Yes 3

days Service Area Amherst, Mil-ford, Wilton, Lyndeboro, Mont Vernon, Nashua, Man-chester, Merri-mack, Peterbor-ough

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NASHUA

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Bus & trolley service

Nashua Transit System

http://www.gonashua.co

Everyone Mon - Fri 6:15am - 6:45pm Saturday 9:00am - 5:45pm Fixed Route no $1.00 n/a 603-880-0100 City lift service

Nashua Transit System Persons 60 years & older and disabled Mon - Fri 6:15am - 6:45pm Saturday 9:00am - 5:45pm Demand response Yes 48 hrs $2.00 n/a 603-880-0100 Service Area Nashua Nashua After 7 service

Nashua Transit System Nashua Everyone 6:45-10:45 Fixed Route

no $1.00 603-880-0100

Volunteer driver

The CareGivers, Inc www.caregiversnh.org

Nashua Elderly and

ambulatory disabled

Yes; 2-3

weeks

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PELHAM

WILTON

Provider Service Area Who’s Eligible Days/

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Service Type

Provider Service Area Who’s Eligible Days/

Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Volunteer driver FISH Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Pe-terborough Residents of Amherst, Milford, Wilton, Lyndeboro, Mont Vernon

9am-4:30 NEMT Yes 3

days

Nashua Region Coordinating Council TRANSPORTATION DIRECTORY