Please see attached recruitment source list for recruitment source contact information.

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2013 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK COMMUNICATIONS

Employment Unit # 12053 – Wood County, WV

(Wood Co, WV / Mason Co., WV & Wetzel Co.)

This Report Covers September 1, 2013 – August 31, 2014

Total # of Full-Time Vacancies Filled During Reporting Period: 124

Total # of People Interviewed for Full-Time Vacancies During Reporting Period: 834

Please see attached recruitment source list for recruitment source contact information.

Req. # Position Title Recruitment Source(s) Used to Fill Vacancy

Number of Interviews Referred by Each Recruitment Source Number of Hires Referred by Each Recruitment Source 5813 Warehouse/Converter Technician CareerBuilder 0 0 Employee Referral 2 0 Indeed.com* 1 0 Internal Candidate 3 1

Internet Job Board* 0 0

MidOhioValleyJobs.com 0 0

Monster.com 0 0

Newspaper (Specific Source not Listed) 0 0

Simplyhired.com 0 0

www.work4suddenlink.com 1 0

Workforce WV 0 0

Job Central ** 0 0

Total 7 1

6115 CCR I – Tech Support CareerBuilder 1 0

Employee Referral 64 7

Friend* 15 0

Indeed.com* 16 2

Internal Candidate 1 0

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Monster.com 1 1

Newspaper (Parkersburg News & Sentinel) 15 3

Ohio Jobs 1 0

Other (Specific Source Unknown) 4 1

Rehire 0 0

Television Commercial (Network WV, Weather Channel and

Local Advertising on all cable networks) 6 1

Walk In 2 0

Workforce WV 10 3

Job Central ** 0 0

Total 217 23

6456 CCR I – Account Services Employee Referral 27 3

Indeed.com* 19 2

Rehire 0 1

Referral Networks* 0 0

Workforce WV 5 2

Mid-Ohio Valley Job Fair 0 0

Job Central ** 0 0

Total 91 13

6475 CCR II - Sales College Recruiting (Job Central) 0 0

Indeed.com* 1 0

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Rehire 1 1

Walk In 0 0

Workforce WV 0 0

AllSalesJobs.com (on-line posting) 0 0

SalesGravy (on-line posting) 0 0

Job Central ** 0 0

Total 14 4

6690 Administrative Coordinator I Employee Referral 0 0

Indeed.com* 0 0

Monster.com 1 0

Workforce WV 0 0

Job Central ** 0 0

Total 7 1

7650 Direct Sales Rep I Indeed.com* 29 1

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www.google.com 0 0

Friend 2 0

Monster 5 0

Craigslist 2 0

CareerBuilder.com 4 1 Newspaper 1 0 Job Fair 1 0 Workforce WV 0 0 Job Central** 0 0 Total 73 3

6748 CCR I – Account Services CareerBuilder.com 0 0

College Recruiting (Job Central) 1 0

Friend 6 3

Indeed.com* 33 5

Newspaper (Parkersburg News & Sentinel)* 0 0

Rehire 1 0

Workforce WV 5 1

Job Central** 0 0

Total 131 22

6535 Direct Sales Supervisor Referral Networks 1 1

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Workforce WV 0 0

Job Central** 0 0

Total 1 1

6824 Administrative Coordinator I Employee Referral 0 0

Indeed.com* 1 0

Monster 0 0

Workforce WV 0 0

Job Central** 0 0

Total 4 1

7039 Broadband Technician I Careerbuilders.com 0 0

Friend 0 0

Indeed.com* 6 2

Ohiomeansjobs.com 1 0

Veteran Representative Referral 0 0

Workforce WV 1 0

Job Central ** 0 0

Total 18 5

7119 Director – Customer Care

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Indeed.com* 4 1

Linkedin through JobTarget 1 0

Monster.com 1 0

Workforce WV 0 0

Job Central ** 0 0

Total 8 1

7160 Broadband Technician I Employee Referral 2 0

Indeed.com* 3 0

Ohiomeansjobs.com 0 0

Workforce WV

0 0

Job Central ** 0 0

Total 7 1

6145 Direct Sales Rep 1 Craigslist 1 1

Rehire 1 1 Employee Referral 1 1 Indeed.com* 1 1 Ziprecruiter 0 0 CareerBuilder 1 0 Friend 0 0 Simplyhired.com 1 0

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Internet Job Board * 1 0

Walk-in 0 0

College Recruiting 0 0

Workforce WV 0 0

Job Central ** 0 0

Total 17 9

7348 CCR I – Account Services Employee Referral 37 11

Facebook* 1 0

Friend 1 0

Google.com* 1 0

Indeed.com* 18 2

Rehire 0 0

SimplyHired.com 1 0

Walk In 0 0

Workforce WV 2 0

Job Central ** 0 0

Total 81 16

6857 Direct Sales Rep 1 Employee Referral 2 1

Friend * 2 1

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Indeed.com * 1 0

CareerBuilder.com 0 0

Walk-in 0 0

Workforce WV 0 0

Job Central ** 0 0

Total 10 3

7521 Direct Sales Rep I Indeed.com* 3 2

OhioMeansJobs.com 0 0

Careerbuilder 0 0

Craigslist 0 0

Workforce WV 0 0

Job Central ** 0 0

Total 9 5

7779 Direct Sales Supervisor Employee Referral 1 1

Indeed.com* 0 0

Friend* 0 0

Workforce WV 0 0

Job Central** 0 0

Total 1 1

6023 Tech Ops Supervisor – Sr CareerBuilder.com 0 0

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Indeed.com* 1 0

Workforce WV 0 0

Job Central** 0 0

Total 8 1

7849 Direct Sales Rep 1 Internet Job Board * 2 0

Indeed * 9 1

Newspaper (Parkersburg News Sentinel) 1 0

CareerBuilder.com 5 0

Walk-in * 0 0 Employee Referral 6 1 Ziprecruiter 0 0 Workforce WV 0 0 Job Central ** 0 0 Total 24 2

7399 Tech Ops Supervisor - Field Employee Referral 0 0

Indeed.com* 0 0

Workforce WV 0 0

Job Central ** 0 0

Total 5 1

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Indeed.com* 0 0 Internal Candidate 5 1 Monster.com 1 0 www.work4suddenlink.com 0 0 Workforce WV 0 0 Job Central ** 0 0 Total 6 1

7580 CCR I – Account Services CareerBuilder 1 0

Facebook* 0 0

Friend* 4 0

Indeed.com* 20 4

Rehire 0 0

Workforce WV 0 0

Job Central ** 0 0

Total 79 8

7607 Broadband Technician I CareerBuilder 0 0

Indeed.com* 4 0

Monster 1 0

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Workforce WV 0 0

Job Central** 0 0

Total 16 1

* Indicates source identified by applicants as referral sources for Suddenlink job vacancies that Suddenlink did not use to fill the position.

Job banks often pick up Suddenlink’s job vacancy information from recruitment sources that Suddenlink uses to fill its positions, and run the

vacancy information independently. The applicants may, therefore, have learned about the job vacancy from the sources they identified, which

Suddenlink cannot track.

** All job vacancies posted on Suddenlink.com are also distributed by Job Central, which circulates Suddenlink’s job vacancy information

to both internet and non-Internet recruitment sources, including organizations that circulate employment opportunities to potential minority

and female applicants.

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SUPPLEMENTAL RECRUITMENT INITIATIVES COMPLETED DURING REPORTING PERIOD

Date Initiative Description/Participation Participants

2013-2014 College Student Produced Programming

Suddenlink is Partnered with Marshall University to air Journalism Student Programming on Channel 19 & 22 every

Thursday Night

This initiative is led by Marketing Manager to air Student Produced Programming

October 23, 2013 Mid-Ohio Valley Job Fair

Suddenlink had an online “booth “at the job fair where attendees could inquire about job opportunities at the employment unit and submit

applications for employment for positions that are currently available and may become currently available. Suddenlink also acted as a sponsor and provided Free WIFI for the event.

This event was attended by the employment unit’s human resources manager and customer

care supervisor.

2013-2014 Douglas Faust Memorial Scholarship

Suddenlink Communications has established a scholarship program to help finance higher education for employees or children of its employees. Awards are given without regard to race, color, creed, religion, sex, disability, or national origin.

A total of three (3) $1,500.00 scholarships are awarded annually. Applications are submitted

to VP of Human Resources and Scholarship Recipients are selected by the Scholarship Committee under the direction of the EVP and

CFO

2013-2014

Broadband Technician Self Progression Program

(Careerlink)

Suddenlink Communications developed a Broadband Technician Self Progression program

that helps BBTs develop skills, advance their careers, and receive added financial rewards

along the way.

Broadband Technicians take the lead in their self-progression, technical supervisors evaluate

skills and forward documentation for promotion, director of human resources

approves the forms for processing.

2013-2014

C4 Customer Care Career Connection / Self Progression

Program for Call Center and Retail Customer Care Agents

C4 allows you to self-progress as you acquire the necessary knowledge and skills essential to perform at the next level and demonstrate the ability to maintain a standard of excellence in each level over time.

Customer Care Representatives take the lead in their self-progression, customer care supervisors verify completion of requirements

and forward documentation for promotion, human resource manager or director of human

resources approves the forms for processing.

November 20, 2013

Mock Interviews for SPOKES

(Strategic Planning in

Occupational Knowledge

and Employment Success)

Elvira Daniels, Job Readiness Instructor for RESA (SPOKES Program)

in Parkersburg, WV had an event to provide students with the opportunity to have job interviewing experience. Suddenlink

representatives interviewed 9 students.

This event was attended by the employment unit’s human resources manager and customer

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May 28, 2014 Coldwater Creek Job Fair

Suddenlink had a booth at the job fair where attendees could inquire about job opportunities at the employment unit and submit applications for employment for positions that are currently available and may become currently available.

This event was attended by the employment unit’s human resources coordinator, recruiter

and customer care supervisor.

March 13, 2014 Spring Job Fair / Washington State Community College

Suddenlink had a booth at the job fair where attendees could inquire about job opportunities at the employment unit and submit applications for employment for positions that are currently available and may become currently available.

This event was attended by the Media Operations human resources manager.

RECRUITMENT SOURCE LIST

Name of Recruitment Source Address Contact Telephone Number/Email Entitled to Notfication?

Interviewees Referred

Hires Referred

Parkersburg News & Sentinel 519 Juliana St. Parkersburg,

WV 26101 Jenifer Anderson 304-485-1891 N 26 4

Monster* www.monster.com Human Resource

Contact On-Line Posting N 10 1

CareerBuilder.com www.CareerBuilder.com Human Resource

MidOhioValleyJobs.com MidOhioValleyJobs.com Human Resource

OhioMeansJobs.com * Ohiomeansjobs.com Scrapper Site On-Line Posting N 4 0

Indeed.com * Indeed.com Scrapper Site On-Line Posting N 170 23

Job Central (See Attached JobAlliancesList)

Recruitment Outreach Company Contracted by

Suddenlink

Mary Porter

Contracted to pull postings from our site each evening

and send Notifications multiple ways to Attached

JobAlliances List

Y 1 0

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Internal Posting Myportal.cequel3.com HR Coordinator and HR Manager

Internal Posting/ On-Line

Posting Y 39 10

www.work4suddenlink.com www.work4suddenlink.com

HR Contact / Job Central (contracted

to pull postings from our site each

evening)

N/A Y 97 13

Ohio Job & Family Services 27841 State Route 7, Marietta, OH 45750

Matt, Julie or

Nelson Patrick 740-568-9099 N 1

Workforce WV 304 Lakeview Ctr.

Parkersburg, WV 26101 Job Central

Contracted with Job Central for Automatic Notification to

Local State Agency

Y 23 6

Television Commercial (Network WV, Weather Channel and Local Advertising on all

cable networks)

300 Star Ave.; Suite 321,

Parkersburg, WV 26101 Marketing Dept Via internal email N 31 5

Employee Referral N/A N/A N/A N 245 39

Other/Multiple N/A N/A N/A N 37 5

Rehire N/A N/A N/A N 3 3

Friend www.work4suddenlink.com N/A N/A N 30 4

Mid-Ohio Valley Job Fair

Washington County Fairgrounds Junior Fair Building – Marietta, OH HR Manager & Customer Care Supervisor 304-865-4050 N 3 1 Walk In 1737 7 th Street,

Parkersburg, WV 26105 Retail Sales Agent N/A N 2 0

AllSalesJobs.com

JobTarget 225 State Street: Suite 300

New London, CT 06340 Human Resource Contact On-Line Posting / 860-440-0635 N 0 0 SalesGravy JobTarget 225 State Street: Suite 300

New London, CT 06340 Human Resource Contact On-Line Posting / 860-440-0635 N 0 0 RESA-SPOKES Program 2507 9 th Avenue

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Google.com

New London, CT 06340

Human Resource Contact

On-Line Posting /

860-440-0635 N 1 0

Craigslist Craigslist.com Human Resource

Coldwater Creek Job Fair ColdWater Creek Distribution Center

HR Manager & Customer Care

Supervisor

304-673-3647 N 1 0

Referral Networks Karen Harget N 2 1

Linkedin www.linkedin.com Human Resource

Contact N/A N 1 0

Simplyhired.com

New London, CT 06340

Human Resource Contact

On-Line Posting /

860-440-0635 N 2 0

Facebook https://www.facebook.com/mysuddenlink Human Resource

Contact Company Hosted FB Page N 1 0

Veteran Representative Referral Job Central Human Resource Contact

Contracted to pull postings from our site each evening

and send Notifications multiple ways to Attached

JobAlliances List

Y 0 0