SECTION C STATEMENT OF WORK

Journeyman level personnel must have sufficient knowledge, ability, and professional experience to work independently, provide support to City computer users, and serve as lead

We provide ongoing service, maintenance and rental management packages to customers and customer care which includes: • 24/7 support • technical installation • operator training •

ASSET LIFECYCLE Asset Planning (Section 2.1) Asset Creation / Acquisition (Section 2.2) Asset Operations (Section 2.3) Asset Maintenance (Section 2.4) Asset Condition /

3.3 XO shall not, in any way, be responsible for the configuration, installation, management, maintenance, troubleshooting or support of Customer owned or managed servers,

C3 COMMUNICATIONS shall not, in any way, be responsible for the configuration, installation, management, maintenance, troubleshooting or support of Customer owned or managed servers,

TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING TECHNICAL SUPPORT TECHNICAL SUPPORT TECHNICAL SUPPORT TECHNICAL SUPPORT COPYRIGHT NOTICES COPYRIGHT NOTICES COPYRIGHT NOTICES COPYRIGHT

Design, provision, maintain and provide technical support for customer Data Center Planning and Operations services, including, but not limited to data center services, data center

Records Management: The Contractor shall provide for the design, development, installation, maintenance, operations, upgrades, configuration management, archiving, customer support,

The Successful Proposer(s) (hereinafter referred to as “Contractor”) shall provide all of the required Hardware, Software, Installation/Upgrades, Repairs, Maintenance,

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and

Software provider shall provide loan servicing software, technical training, staff training, system specification, installation and configuration and ongoing support and