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SoftLayer Fundamentals. Security / Firewalls. August, 2014

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(1)

SoftLayer Fundamentals

Security / Firewalls

(2)

Security Overview

The

environment

is achieved

through a

combination

of:

Architecture

and

operational

responsibilities in the

Additional

security

capabilities delivered

through partners

SoftLayer provides a security-rich environment for deploying and running customer workloads.

responsibilities in the

SoftLayer offerings.

Certified

physical

and

logical

security

of the SoftLayer data

centers.

Ease of use when

enabling

SoftLayer

security features.

through partners

(Open Ecosystem).

(3)

Securing the environment

SoftLayer offers security services that can be used by the customer to secure their

environment. These services include:

•Vulnerability scanning

•Antivirus and anti-spyware protection

•Host-based intrusion protection

•Firewall and network based threat protection (IPS, DDoS)

•Firewall and network based threat protection (IPS, DDoS)

•Network Gateways

•Virtual Private Networking (VPN):

IPSEC

SSL

PPTP

•Two factor authentication to the SoftLayer Customer Portal

•SSL Certificates that enable confidentiality of data-in-transit

(4)

Nessus Vulnerability Assessment

• Security Scanner

• Can be run from the Portal

• Shows a detailed summary page

McAfee

Securing the environment (cont.)

McAfee

• LinuxShield Antivirus: Free

• Windows VirusScan Anti-Virus: Free

• Total Protection (adds AntiSpyware): $5

• Host Intrusion Protection (IDS) w/reporting (only for

Windows): $30

(5)

Windows Firewall

• Installed by Default

• Configured with the following ports

• RDP 3389; FTP 20,21; HTTP 80; HTTPS443

• DNS 53; SMTP 25; POP 110; IMAP 143

• IDENT 113; ICMP echo reply

Software Firewall

• IDENT 113; ICMP echo reply

• If Plesk is installed: Ports open per Plesk requirements

Linux Firewall

• IPTables is installed

• APF – Advanced Policy Firewall

(6)

Secure Individual Servers

Can be ordered with the purchase of a server

Sold based on Port speed (must match server)

Standard Hardware Firewall

Sold based on Port speed (must match server)

Shared Firewall

(7)

Secure Single VLAN

Cannot be ordered with a server; must be ordered after a server has

been provisioned

1 Gbps Firewall with redundant links: Customer servers do not have to

match link speed

Dedicated Hardware Firewall

match link speed

High Availability as an option

Cannot have a Shared Firewall and Dedicated Firewall on the same

VLAN

(8)

• Vyatta Network OS subscription edition

deployed on a bare metal server.

Managed by the customer

• Network configuration is extended

through deployment of additional

SoftLayer also offers a network gateway appliance powered by the Vyatta

Network OS.

Using Network Gateways to Protect the Environment

through deployment of additional

software images, not new physical

network hardware.

• Capabilities:

Firewall

VPN

Load-balancing

NAT

(9)

A customer can construct a self-managed solution for software-based network

connectivity.

•Choice may be based on skill and experience within their team, functional and

non-functional requirements.

•Security capabilities will vary according to the chosen technology.

•Options include:

(10)

There are two overall types of VPN connections to SoftLayer:

• VPN System Administration Management

1 Gb link for VPN access for customers to perform administrative tasks on the

private network.

Additional tunnels can be requested through the Customer Portal

SSL VPN, PPTP VPN, and IPSec VPN connections available through the

Customer Portal.

Managing VPN Connections to SoftLayer

Customer Portal.

•VPN Production Access

The recommended solutions for any customer required production VPN access

to the SoftLayer network is to use either:

The FortiGate Security Appliance

The Vyatta Gateway Appliance

(11)

It’s possible to direct connect to SoftLayer:

Customer Ethernet circuit handoff

Provides a customer with an direct Ethernet interface to the SoftLayer private

network.

A Customer’s Telco provider brings an Ethernet circuit(s) to one of the 18

SoftLayer Points of Presence (PoP) around the world.

Customer (or their Telco) contracts with the PoP’s location provider for any

space, power, and cross connect charges to bring their circuit and any

customer premise equipment (CPE) to that PoP.

Direct Connection to SoftLayer

customer premise equipment (CPE) to that PoP.

Customer contacts SoftLayer to accept an Ethernet handoff connection to

SoftLayer equipment at the PoP.

SoftLayer Ethernet cross-connections are available in 1 Gbps or 10 Gbps

sizes.

(12)
(13)

Tier

4

• 99.995% availability

• Annual downtime .04 hours

• Two independent utility path • Fully redundant (2N+1) • Sustain 96-hour power outage

• 99.982% availability

• Annual downtime 1.6 hours

• Multi power and cooling paths • Fault tolerant (N+1)

• Sustain 72-hour power outage

SoftLayer data centers are Tier 3 data centers.

Securing the Data Centers

Tier 3

Tier 2

Tier 1

• Annual downtime 1.6 hours

• 99.749% availability • Annual downtime 22.0

hours

• 99.671% availability • Annual downtime 28.8

hours

• One path of power and cooling

• Some redundancy in power

• Single path power and cooling • No redundant

components • Sustain 72-hour power outage

(14)

Data center and server room security

• Data centers located only in facilities with

controlled access

and 24- hour security.

No

server room doors are

public-facing

.

• Server rooms are

staffed 24 x 7

.

• Unmarked entry and exit doors into server

rooms.

Digital security video

surveillance is used in

Securing the Data Centers (cont.)

Digital security video

surveillance is used in

the data center and server rooms

Biometric security systems

are used

throughout the data center.

• Server room access strictly limited to

SoftLayer employees and escorted contractors

or visitors.

Barcode-only identification

on hardware; no

customer markings of any type on the servers

themselves.

(15)

Operational security

• Engineers and technicians trained on

internal industry standard policies and

procedures, and audited yearly.

• Geographic redundancy for all core systems

for disaster recovery and business continuity.

Two-factor authentication

for Customer

Portal access adds greater server security.

Securing the Data Centers (cont.)

Portal access adds greater server security.

• All data removed from re-provisioned

machines with drive wipe software approved

by the US Department of Defense.

• Ongoing PCI DSS compliance for

SoftLayer’s own handling of credit card

information.

(16)

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