Elavon
Canada
Elavon
Profile
Founded
in
1991
–
Became
a
wholly
owned
subsidiary
of
U.S.
Bancorp
in
July
2001
A
top
global
merchant
processor:
–
Processing
in
30
countries
–
Ranked
No.1
in
merchant
locations
–
over
1,000,000
–
Ranked
#1
in
network
speed
and
reliability
Partnering
with
Merchant
Service
Providers
(MSPs)
since
1994
–
Serving
over
140+
active
MSP
Offices
in
both
Elavon
Information
Systems
Business
Lines
Elavon
–
North
America
– United States
– Canada
– Puerto Rico
–
FHMS
Hospitality
Division
Elavon
–
Europe
–
Germany
–
Ireland
–
Norway
–
United
Kingdom
Ladco
Leasing
–
Guaranteed
approval
from
Ladco
for
Elavon
merchants
Global
Merchant
Acquiring
Footprint
North American Merchant Locations =
North American Merchant Locations =
1,100,000
1,100,000
European Merchant Locations = 200,000
European Merchant Locations = 200,000
Sponsorship Countries = 15
Sponsorship Countries = 15
Processing Countries = 30
Processing Countries = 30
Vast
Processing
Capacity
More
than
1
billion
transactions
are
processed
annually
The
Elavon
Difference
–
1/2
The
cornerstone
of
Elavon
’
s
advantage
is
technology.
The
advantage
starts
with
a
nationwide
network
built
specifically
to
handle
business
transactions
Elavon
utilizes
redundant
Hosts
in
Atlanta,
GA
and
Knoxville,
TN
All
Terminals
are
IP
support
through
High
Speed
Internet
Full
functional
terminals
support
– Tips
– Clerk Management
– Reports(Batch, Transactions)
These
features
have
insured
the
Elavon
Network
with
100%
uptime
since
The
Elavon
Difference
–
2/2
365*24*7
Customer
Support
– 100% guarantee customer service
– Automatic In sequence call back
– Multi‐Level Online Billing Management and Reporting System
• Group‐Location‐Batch‐Transaction
Terminal
Warranty
–
Swap
‐
in
‐
Time
*
– 1 hour in response
– 4 – 6 hours swap in Southern Ontario
– Next Business day in Countrywide
Operations
North
American
operations
center
located
in
Knoxville,
TN
– 1,200 employees
– 200,000 square feet
All
support
services
performed
in
‐
house
by
Elavon
– Customer service
– Merchant training
– Charge backs and retrievals
– Risk management and fraud monitoring
Performance
of
support
services
reviewed
by
Elavon
’
s
Support
for
the
Group
Merchants
Merchant
Specialist
Elavon
Relationship
Manager
MSP
Support
Team
Elavon
’
s
Point
‐
of
‐
Sale
Solutions
Ingenico
5100
IP/Dial
ViaWarp
Ingenico 5100 IP/Dial
Supports Retail,
Restaurant, and Mail
order/Telephone order
transactions
Supports both IP and Dial
connection
Simple, Flexible, and
Secure
Ingenico 5100 IP/Dial
Two
Merchant
ID
’
s
(MID)
can
be
set
up
on
this
terminal
Functionality
is
used
for
multi
‐
currency
processing
– One MID is for U.S. Currency and other MID for Canadian currency
Canadian
MID
can
accept
Debit
viaWARP
is
a
PC
‐
based
point
‐
of
‐
sale
solution
that
uses
a
high
‐
speed
Internet
connection
to
efficiently
and
cost
‐
effectively
process
payments
and
other
transactions
viaWARP
Supports 1 – 50 Users /
MID’s simultaneously
viaWARP Deluxe
Supports 1 – 150 Users
/ MID’s simultaneously
OR can be used as an
Integration Tool
viaWARP
Benefits
Speed
–
Processes transactions in as little as
three seconds over a high‐speed
Internet connection
–
Allows MO/TO merchants to send
multiple transactions in large batches
rather than individually
viaWARP
Benefits
Versatile
and
Scalable
–
Provides ability to consolidate
information from multiple MID
’
s or
market segments (Retail, MO/TO and
Internet) into one reporting and
tracking system
–
Supports real time or batch
processing
–
Maintains a detailed transaction
Efficient
and
Cost
‐
Effective
–
Can
be
quickly
and
easily
installed
eliminating
costly
charges
for
multiple
terminals
and
dedicated
phone
lines
–
Up
front
investment
is
less
than
the
cost
of
a
single,
average
‐
priced
terminal
Reliable
and
Easy
to
Use
–
Uses
the
familiar
Windows
‐
based
Internet
Explorer
interface
–
easy
to
navigate
–
Provides
merchants
with
a
single
source
for
all
their
payment
needs
How
viaWARP
Works
Internet
Client Point of Sale
Computer Elavon
Or
-Trusted
Network
Internet
Server
Elavon
Client Point of Sale Computer(s)
viaWARP
Features
Fraud protection through Address Verification Service
(AVS) and Card Verification Value (CVV2)
– Protects against fraud on non face‐to‐face key‐entered
transactions
– Qualifies mail and telephone order merchants for the best
discount rate available
Merchants have the ability to customize receipts
– Customer receipts can be imprinted with
coupons, advertisements, etc.
Allows storage of recurring and installment
payment information
– Transactions will be automatically authorized according
to the selected billing cycle eliminating the need for manual
Automatic
Settlement
Feature
– viaWARP can be programmed to send authorized transactions to
the Elavon Network at a designated time each day
– Merchants never have to worry about transactions downgrading if
they forget to settle a batch
Correlates MO/TO authorizations with settlements to ensure that cards
are not billed until products are shipped – meeting Visa and
MasterCard requirements
Easily configures so that each user only has access to relevant data and
reports
Peripherals Supported by
viaWARP
Magnetic
Stripe
Readers
Printers
–
All network/parallel
printers
–
All P250/P900 format
roll printers
VirtualMerchant
Secure
Hosted
Introducing
VirtualMerchant
Complete hosted payment solution that instantly
transforms PCs into
“
virtual
”
payment terminals.
Process transactions in physical face‐to‐face, mail
order/telephone order, or e‐commerce environments.
Easily handle recurring and installment payments.
Reduce the risk and compliance headaches by letting
Elavon protect financial data and ensure that merchants are
in compliance with the latest industry security standards
Face
‐
to
‐
Face
and/or
E
‐
Commerce
Support
“
Virtual
Terminal
”
an
easy,
economical
hosted
software
solution
that
lets
you
use
any
PC
with
an
Internet
connection
to
efficiently
and
cost
‐
effectively
process
payment
transactions
“
Buy
Button
”
efficiently
and
affordably
integrates
with
a
shopping
cart
to
securely
process
e
‐
commerce
Hosted
Convenience
and
Versatility
Fully hosted by Elavon minimizing
your security liability and ensuring
PCI, CISP and other card association
regulations and standards are met –
without the need for expensive
compliance audits
No hardware specifications,
network infrastructure or software
installation required. Can be quickly
and easily accessed from any
Internet enabled PC
Software enhancements and
updates are received automatically
– no software downloads or
Efficient
and
Cost
Effective
Utilizes your existing hardware and technical infrastructure, up front
investment is less than the cost of a single, average‐priced terminal
Processes transactions in as little as three seconds over a high‐speed Internet
connection
Provides capability to process payments in Retail, MO/TO or Internet
environment
Supports an unlimited number of users and Merchant ID’s – serving
organizations of any size
Maintains a detailed record of up to 12 months of transaction activity
VirtualMerchant
Features
Fraud
protection
through
Address
Verification
Service
(AVS)
and
Card
Verification
Value
(CVV2)
– Protects against fraud on non consumer‐no‐present
key‐entered transactions
– Qualifies mail and telephone order merchants for the best discount rate
available
Correlates
MO/TO
authorizations
with
settlements
– Ensures that cards are not billed until products are shipped, meeting Visa
and MasterCard requirements
VirtualMerchant
Features
(cont.)
Receipt
Customization
– Customer receipts can be printed with, user defined fields, custom headers,
custom footers, advertisements, etc.
– Can be configured to print receipts on traditional “roll” type printer,
network printer
– Receipts can be delivered electronically through e‐mail or can be turned off
altogether
Allows
storage
of
recurring
and
installment
payment
information
– Transactions will be automatically authorized according to the selected
billing cycle eliminating the need for manual re‐entry of billing information
