Integrated Resource Management System. Feb, 2014

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Integrated Resource Management System

AGENDA

1.

Background

2.

Architecture and Components

3.

Main Features and Benefits

………

Background

Pain Points

• Isolated information system

• Different model design and interface is complex

• Different system architeture make convergency is impossible

• Network maintenance and cutover need long time and have no reference

• No relation between Service and resource

Business Challenges

• End to end service is impossible

• Service fulfillment by manual lower the accuracy and longer the Service provisioning time

• New service provide is impossible • Complex Product Catalogs

Targets

• Convergency Resource management • Business support

• Operation and maintenance • Full life cycle management

Vision

• Improve Service Fulfillment Process & reduce fulfillment cost

• Improve Customer Service & Customer Experiences

………

System Positioning in eTOM - OSS

•

Enabling

all

specialties & whole

network resource

inventory management,

enabling end-to-end

business service

fulfillment for

customers.

•

Improving

management of shard

resources, off-line

resources, service-facing

resource, integrated

resources.

•

Providing

real-time

infrastructure resource

information for other

applications.

………

_{基础支撑层}

Function Architecture

Data shared Service Resource Application

GIS Application

Resource

Provision

Resource Alarm

Analysis

Resource Inventory Management System Management

System

Management

Data Quality

Management

Naming

Management

Model

Management

Topolo

gy Mgt

Lifecy

cle

Mgt

Regio

n Mgt

Asset

Informa

tion

Netwo

rk Mgt

Customer View

Service

Fulfillm

ent

Data

Loader

Service

Query

System architecture



Convergency Resource Management

- Provides a unified model design for inventory, topo, service and product information - Multi domain relation,In/Out plant integration

- Configurable and platorm system

Integrated Scheme Integrated Server Multi Client Integrati on Module ArcSDE Server IRM Server ArcGIS Server Device Client PDA Oracle

Web Client

Rich

Client

Web

GIS

Thick Client

………

System architecture

Total Solution

Integrated Service Fulfillment

In plant

Management

Out plant

Management

Integrated

Resource

Management



Service Fulfillment

-

Provide product catalog for

publication to self-fulfillment

processes

-

Resource configuration to create end

to end service

-

Resource Query easy to use, UI like

Google

-

Visible in and out plant

-

Access capability

-

Familiary service and Enterprise

service support

Interface

- MTOSI: Multi-Technology Operations Systems Interface (MTOSI) is an XML-based Operations System

(OS)-to-OS interface suite.

………

Components – System Management

Data Quality

Management

• Include data collection, update and verification function

• Ensure data real-time and integrity for resource system

• Ensure data consistency and correctness btw resource system and current network

System

Management

• User/role authentication • Log management • Software management

• System application and performance testing

Naming

Management

• Avoid manual input or static code writing for specific naming standard

• Support naming re-generation and automatic adjustment

Model

Management

• Unified design for data

• Establish resource management system description language • Guarantee data consistency between different system

………

Components – Resource Application

Customer

View

• Product catalog and customer perspective

• Provide the internal or external customers with related resources view

• Include end-to-end resource routing view and network view

Resource

Alarm Analysis

• Prompt user the threshold exceeded data through data monitoring

• Provide tools for configuring and modifying resources alarm threshold value

• Provide report function

GIS

Application

• Resource query based on GIS

• Provide support for data statistics and multi-domain application

• In and out plant managed using one DB and same data model

• Resource view and analysis on MAP

Resource

Provision

• Important component in carrier production process

• Design communication resource allocation scheme for service provision

Components – Inventory Management

Topology

Management

• Network topology,such as IP,GPRS,CORE,Transmission,Wireless

• Show topology in different view,such as region,node,layer

• Drill down on line or node,sucha service/circuit/section/fiber/Optical cable

Lifecycle

Management

• Resource engineering • Service load • Resource cutover • Resource exit

Region

Management

• Common resource management,such as province/city/site/town/room

• Geographic information management;

• Resource display, positioning, query, statistics

Network

Management

• Physical resource management

• Logical resource management

• Service resource management

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Components – Data Shared Service

Service

Fulfillment

• Pre-sale support: access capability

• Service fulfillment:orderticket,workticket,resource configuration,outplant construction

• Post sale support:fault-service relation,alarm analysis,Multi-domain relation

Data Loader

• Data collection from NMS

• Service Auto activated

• Data migration from excel

• Provide the resource affected information for fault management

Asset

Information

• Inseparable with resource management process

• Helpful for resource display, positioning, query and statistics

Service

Query

• Network assurance:network backup,network SLA

• Network analysis:capacity,usage,availability,finance,impact

• Network cutover: Municipal Construction,network expansion • Network design/planning

基础支撑 层

Feature Snapshots 1

 Metadata modeling/Configurable System

- Fully configurable using Configurator - Devices, links, circuits, services, rules

………

•

建立统一的设备模板库

•

在设备入网时要求填写设备模板采集表格

•

在采集表格中加强对设备模板类型的管理

•

由集团或某省公司牵头建设全国统一模板库（减少各省工作

量）

Data Migration Configuration（excel）

Device View

（

list

）

Template Management

Feature Snapshots 2

Desktop（Short cut)

Feature Snapshots 3

 Multi-domain relation:Site >Room >Device >Shelf >Port View->Circuit View

- Rich graphical and textual representation for active and passive devices - Multi domain relation

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Feature Snapshots 4



Topology & Circuit Management

- Provide end-to-end service topology view for automating qualification and trouble shooting processes (root cause

analysis and serviceimpact analysis)

- Rich graphical and textual representation for network and circuit structures

- Drilling down and multi domain relation:BSC view->BTS view->BASE circuit->（Transmission

Feature Snapshots 5



Network operation/maintance support

- Provide GIS supported management through Web and Desktop - Network analysis,such as cable affected service/BTS/customer

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Feature Snapshots 6



Service fulfillment support(Access ability/Workflow based service provide)

Adress cover

Familiary Access Query

Enterprise Acess Query

Access Resource

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Benefits



Data accuracy level up to more than 98%



Improved efficiency



Network maintaince with 30% savings by IRMS technical support



Network planning/design support



Reduced cost



Reduced device/cable duplication construction



Improve the utilization of resource



Faster Service fulfillment



Improve the service response tima rate from hours to 5min.



Faster new services to market.



Faster service fulfillment from days level to hour level.



Post sales support

ALU Global

- 1200 OSS/BSS Consultants with delivery capability in 80

countries

- The practice has over 250 customers through a unique

combination of IT capabilities and network expertise.

- The most excellent integrated resource manufacturers - As a network service provider, we have the thoroughly

understanding of the network than other pure OSS software provider

Global

experience,

Local share

Successful

development

path

- Approximately 20000 experts throughout the world - 12 network operations centres ( NOCs ) provides service - 3 IP transformation test centers ( IPTCs ) sharing the

transformation achievements of the network and supporting system

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References - China

 CMCC  Zhejiang Mobile Integrated Resource Management System  Shanghai/Shanxi/Jian gxi/Gansu Mobile Integrated Resource Management System  CU  Chongqing Unicom Integrated Resource Management System  Liaoning Unicom integrated OSS solutions

TMF Catalyst Program



Champions:

China Mobile



Participants:

Alcatel-Lucent, ZTEsoft,Huawei, Ericsson, Boco, Inspur,

Beijing University of Posts and Telecommunications



Project Overview:



This catalyst project demonstrates how to construct and apply end-to-end

customer-resource views for converged networks, in order to improve

service capability and customer satisfaction, which is essential for

transformation from a single mobile network to a converged network.



Different layers of customer topology views, service topology views and

resource views can be generated for all resources across multiple domains,

and utilized in business operational processes, such as customer self-service,

product/offer design, resource survey ,customer impact analysis; all of which

help support improving service efficiency and customer satisfaction.



On-site demonstrations of the application scenarios will be available in the

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TMF Highlight(Madrid conference)

1. Device template

management

Function description

•Equipment resources management based on device template

•Provide equipment, equipment rack, frame panel, DDF / ODF front view •Provide room floor plan management

Function characteristic

•Template based constraint improves the resource data management •System constraint relations improves the correctness of data

•Devices and field show consistent, WYSIWYG, improve the efficiency of fault treatment

•Engine room floor plan offers room space management, such as machine rental business

Function description

•Help China Mobile propose outbound model to TMF

•Equipment and pipeline resources in the same database management, such as pipeline carrying cable, optical cable bearing transmission optical path, the transmission optical path load circuit, circuit carried on a set of VIP Dedicated Line

•Realize the equipment, pipeline drilling

•The realization of physical - logic - business resources association, implementation of end to end management

Function characteristic

•First time realize the share database management of inbound and outbound. •Unified modeling, unified dispatch, improve the on-time rate of service fulfillment

•GIS based resource survey, improves the correct rate of service fulfillment •Through the resource association, implement end to end management, improve fault processing on-time rate

3. Graphical route management

Function description •Show the routing node

•Dumb device management (such as DDF / ODF without NMS) •Realize the routing layer drilling

Function characteristic •Graphical display circuit routing •Facilitate VIP service show •Facilitate rapid fault handling

4. Service fulfillment Function description

•VIP dedicated line fulfillment (six major categories of line 6, such as, voice lines, transmission lines, dedicated Internet)

•Service fulfillment based on the process, and interface with CRM •Closed-loop management for the fulfillment of the resource survey, resource scheduling, construction scheduling

Function characteristic

•Provide support for the mobile service fulfillment •Shorten service fulfillment time, improve the efficiency •Resources utilization management, improve the efficiency of resource

TMF Experts Feedback

John Reilly (TMF,

SID Group Chairman)

•Resource Topology Management (ABE) area is currently not fully specified. The TMF would welcome a proposal from China Mobile in this area based on their IRMS solution.

Nigel Davis (Ciena, TMF TIP/FMC

group Lead)

• The TMF welcomes China Mobile IRMS contributions towards

enhancing the SID in terms of the Outside Plant resource model, logical resource extensions, and cross domain resource correlation.

Nigel Davis (Ciena, TMF SID FMC group Lead),

•The TMF invites China Mobile to demonstrate their IRMS system, which would be a valuable contribution to the TMF.

Pierre Gauthier (OSS Wave, TMF TIP Lead)

•The TMF sincerely invites China Mobile to join the TIP group, and contribute on the inventory interface requirements and automated network topology discovery, and towards the development of a common/shared Navigation API.

Chris Hartley (Cisco, TMF SID FMC group Lead)

•The TMF invites China Mobile to demonstrate their IRMS system, which would be a valuable contribution to the TMF.

Steve Cotton (TMF, Head of Revenue

•The TMF is greatly interested in the China Mobile Inventory and Asset Management functionality of IRMS, and hopes that China Mobile can join the asset management group within the next half year.

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