Approved by Surrey County Council 5 th June Travel Plan April

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Travel Plan

April 2013 - 2018

Author: Kevin Dempsey

Lead Manager: Colin Mapperley

Version No: 1

Implementation Date: June 2013 Date of Next Review: May 2014

Approved by

Surrey County Council

5

th

June 2013

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SCC Approved Travel Plan V1 2013 2 | P a g e

Sign Off

Janet King Director of Personnel & Facilities

Colin Mapperley General Manager Facilities

Lynne Howard Surrey County Council

Melanie Cawkell Surrey County Council

Originated by

Kevin Dempsey Kevin.dempsey@fph-tr.nhs.uk Tel: 01276 604477 April 2013

Circulation List

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Contents

Section

Page

1. Introduction 4 2. Location 5 3. Issues 7 4. Current Situation 8

5. Objectives, Targets and Measurements 14

6. Remedial Measures 16

7. Appendices

Appendix 1 Detailed Project Plan 17

Appendix 2 Staff Numbers 20

Appendix 3 Parking Demand 21

Appendix 4 Site Map 22

Appendix 6 Application Forms 24

Appendix 7 Websites 25

Appendix 8 Car Parking Policy 26

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1.

Introduction

Frimley Park Hospital NHS Foundation Trust is a major general hospital located in Surrey, close to the Hampshire and east Berkshire borders. It was built in 1974 to provide a full range of district general hospital services for the population of north east Hampshire and west Surrey replacing a number of cottage hospitals. Its catchment population at the time was circa 170,000. Constant development in the surrounding area has seen this figure rise steadily to approximately 400,000 today, including parts of Berkshire, and this figure is expected to grow further. Since 1996 the Trust has hosted a Ministry of Defence Hospital Unit, with military staff fully integrated with NHS colleagues across the hospital.

The Trust is an extremely busy 740 bed acute hospital working 24/7/365 and as such has complicated staff rotas spread over the 7 days, nursing staff, for example, can work day or night and often when public transport is not operating so the mode of transport available can be limited.

In 2010 the Trust developed a Travel Plan to comply with National Policy - PPG13 & Transport Policy, NHS - Estatecode / Estate Strategy and have successfully introduced a number of alternative travel facilities, ranging from walking, cycling, car sharing and subsidised public transport.

In 2012 the Trust submitted a planning application (12/0719) to develop a staff car park at Lyon Way to ease pressure on car parking and the local road network. A condition of planning consent was:

“Within three months of the commencement of the development hereby permitted, an updated Travel Plan shall be submitted to and approved by in writing by the Local Planning Authority. The development hereby permitted shall be implemented in accordance with the approved Travel Plan”.

This Travel Plan therefore was developed to comply with the condition of the Planning Application stated above and includes:

• Car Park Management Plan

• Travel Plan Monitoring Strategy

• Implementation Timetable

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2

. Location

Situated on Portsmouth Road off A325/B311 roundabout, the location and the constraints of the site e.g. only one access/exit road for staff and public combined with limited public transport network to the hospital from railway stations at Frimley and Farnborough offers a unique challenge.

Key

Tag Location Distance From Trust

A Frimley Park Hospital Trust -

B Lyon Way Car Park 0.7 mile

C Motorway Junction 4 M3 1.4 mile

D Railway Station Frimley 0.6 mile

E Railway Station Farnborough North 2.7 mile

These routes arrive at the bus stop in the hospital:

• Stagecoach Route 3 from Aldershot, Mytchett, Ash Vale, Frimley, Camberley, Blackwater and Yateley

B

D

E

A

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SCC Approved Travel Plan V1 2013 6 | P a g e • Arriva Route 35 from Woking, Knaphill, Bisley, Lightwater, Frimley and Camberley • Countywide Route 71 from Farnham, Crondall, Fleet, Cove, Farnborough, Frimley

station and Camberley

• Carlone route 501 from Camberley, Frimley, West End, Chobham, Ottershaw and St Peter's Hospital (Chertsey)

These two routes arrive at a bus stop a short walk from the hospital:

• Stagecoach route 1 from Aldershot, North Camp, Farnborough, Frimley and Camberley

• Stagecoach route 2 from Farnborough, Cove, Frimley station, Heatherside and Camberley

Bus company timetables

Route 1, Stagecoach Route 73, Fleet Buzz

Route 2, Stagecoach Route 500, Dicksons Travel

Route 3, Stagecoach Route 501, Carlone/Dicksons

Route 35, Arriva Route 502, Carlone

A

Cycle Lanes

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3

. Issues

The Trust conducts annual staff surveys and alternative travel events and receives a high number of comments from staff and patients, which are analysed and where possible acted upon to find a solution. Staff travel is clearly a very emotive and complex process and the Trust recognises its responsibility and limitations and where it can is investing to make improvements.

By far the single largest issue is the lack of coordination in the local area between local businesses, schools, borough and county councils. The Trust is located in a very busy area, with a road network serving local residents, schools and businesses, the busy Portsmouth Road is often used as a cut through from the M3 to M25 and if collectively, all interested parties could produce a collaborative solution, such as strategically located park and ride facilities which would make such a major positive impact on the area. The three top issues raised by staff that are:

Public Transport: is seen as being too expensive by staff, particularly for shorter journeys and if prices were reduced then more than 5% of staff would switch from car to bus.

Cycling: the lack of continuous cycle lanes on the main roads to the hospital were preventing staff from cycling to work.

Walking: high traffic speeds along Portsmouth Road and the lack of suitable pedestrian crossing points were deterring staff from walking; crossing the roundabout was identified to be a serious hazard.

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4

.

Current Situation

The Trust continues to implement alternative staff travel facilities to meet its overriding objective agreed in 2010 “To facilitate easier sustainable travel to Frimley Park Hospital for staff, patients and visitors, through improvements to the availability of transport available to them whilst contributing to the overall reduction of congestion in the local area.’’

The Trust continues to grow year on year with the most recent development of becoming a strategic Trauma Centre for the South East with a £22m development in 2012 to provide a state of the art A&E facility complete with helipad to receive greater numbers of patients requiring treatment from a larger geographical area. Further development of £4m in a new cardiology wing makes FPH a regional heart attack centre and hub for vascular surgery.

The Trust is considered to be one of the best three hospitals in England and is experiencing a growth in Patient numbers, in 2008 there were 444k patients and by 2018 it will increase to 733k (65%). To support this growth staff number have also increased from 4974 in 2008 and to 5,900 (18.6%) in 2018.

The Trust has made and continues to make significant investment in alternative staff travel facilities and energy saving projects and looks to introduce innovative ideas to reduce the carbon footprint and impact on the immediate area. For example: a £2.3m investment in car parking at Lyon Way which takes traffic away from the busy Portsmouth Road.

The Trust has recently employed a dedicated Travel Co-ordinator with specific objectives to deliver the travel plan.

Development of the Lyon Way site will provide extra parking capacity and relocate some staff parking from the hospital site, which will ease staff parking on local residential streets and reduce traffic congestion from the busy Portsmouth Road.

Development work at Lyon Way is due to start shortly and will be completed by October 2013. Lyon Way is situated south of the Trust and where possible staff living south of the Trust will be allocated parking space at Lyon Way helping to ease traffic on the Portsmouth Road area.

The Trust offers a range of alternative transport and continues to invest in promoting sustainable travel and healthy lifestyle.

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SCC Approved Travel Plan V1 2013 9 | P a g e The Trust provides the following:

• Interest free season ticket loans for public transport

• 50% public transport costs reimbursed (Note: conditions apply)

• Reduced car parking fees for car sharing, cyclist and motorcycles

• Discounted cycle purchase scheme

• Shower/changing room facilities The Trust promotes the following:

• Walking clubs

• Cycle clubs

• Car-share scheme

• Access to a dedicated staff travel website with an individual’s travel planner

• Cycle to work week

• Walk to work week

The trust has a continuous development and improvement policy with regard to

staff and patient travel and is currently considering:

• Shuttle bus service to car park and railway stations

• Car clubs

• Redesigning the website

• Paying mileage rate for cycling to meetings

• Works bus to local areas

The Trust has partner agreements in place with Lift-share, Cyclescheme and Zap carbon who provide dedicated on-line systems and specialist support.

To support the travel plan the Trust has made significant investment in:

Cycle Park

Five secure cycle parks are located at convenient points on the estate, the most recent being installed March 2013 at a cost of £13,000 and

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SCC Approved Travel Plan V1 2013 10 | P a g e further investment was made to provide modern dedicated showers and changing rooms. Please see green travel location map appendix 2 attached

The Trust promotes health & wellbeing for staff and actively encourages staff to take regular exercise and where possible cycle, not only commuting to work but also in a social environment. Cyclescheme UK provide the ‘cycle to work purchase scheme’ on behalf of the Trust and 101 staff have purchased bicycles in the period which equates to just under 2% which is in line with the national average.

Motorcyclists

Motorcyclists are offered free on-site parking and access to showers and changing rooms Car Sharing

A dedicated car park is provided on the main site with 49 spaces and offered to staff at a reduced rate if the share a car with a colleague. Liftshare provide an on line system for staff to find suitable people to share with. There are 243 registered members to the scheme.

Car Parking Fees

The Trust charges all staff for parking to encourage the use of alternative travel by making it financially attractive. No other employer charges staff for parking in the local area so it can be a sensitive issue with hospital staff, parking fees are negotiated annually. Visitors also charged for parking, please see appendix 3 for current fees.

Public Transport

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SCC Approved Travel Plan V1 2013 11 | P a g e Most frequently used railway stations are Frimley, Farnborough North and Farnborough The trust has extensive on site facilities to reduce the need to travel for both staff and patients/visitors:

• General shop

• Restaurant 24 hour

• Snack bar

• ATM cash machines

• Purpose built nursery

• Video conference facility

• Telephone conference facility Information and technology

The Trust is committed to ‘easy to access’ accurate information, making alternative travel available to everyone. The website is currently being redesigned and new information centres are being located at key point throughout the Trust

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SCC Approved Travel Plan V1 2013 12 | P a g e Video Conferencing Facilities

Several rooms within the Trust have Integrated touch panel audiovisual system controlling pc/laptop (networked to live hospital systems such as PACS), Visualizer, Video, Dual Data Projectors, Videoconferencing and live theatre/endoscopy/radiology links.

Telephone Conferencing

Those who regularly need to use teleconferencing already have the facility to do so. Should anyone else need to use it, they can contact the Estates department who can provide them with teleconferencing phones. Most meeting rooms have telephone conferencing facility.

Staff Surveys

Staff surveys are completed annually and the data analysed to understand trends, changes and staff opinions. The last survey was completed in August 2012 and the data gathered is used in this travel plan

Patient Travel

With the increased numbers of patients expected year on year it will add pressure to patient parking and as such information will be circulated highlighting alternative methods of travel and better use made of Patient Transport Service, Community Transport and Volunteer drivers

CAR Parking: there are several car parks onsite, please refer to site map appendix 2

Car Parking Facility

Public Regular 255

Disabled 43

Overflow 147

Emergency bay 2

Drop off area 6

Hospital transport (next to taxi rank) 1

Disabled taxi 1

Taxi rank 1

Vinci site 40

Staff Consultants car park 62

Multi storey (staff) 261

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Gum clinic 46

Gravel 114

Rear car park, including Oak Hall 338

Woodlands 10

CF Unit 3

Staff disabled spaces 12

Lyon Way 500

Total 1891

Public 496

Staff 1395

From previous studies peak pressure on car parking and the local road network is between 11.00 and 15.00hrs weekdays. See appendix 4 Staff Parking Demand by Hour, the new car park at Lyon Way will help to ease this pressure by 1) providing additional parking spaces 2) being located away from the main site

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5

. Objective, Targets and Measurement

Objectives

The overall objective is to reduce single car occupancy to a sustainable level Reduce pressure on Portsmouth Rd and roundabout and incidents of abuse to staff Discourage staff from parking on residential roads

Provide staff with accurate information to allow them to make an informed choice of mode of travel

Tasks, Target and Owner to be achieved by April 2018 unless otherwise stated

Task Target Owner

The overall objective is to reduce staff single car occupancy to a sustainable level 60% SOV Travel Co-ordinator

Move staff to Lyon Way 200 Hotel Services Manager

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SCC Approved Travel Plan V1 2013

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Monitoring and Measuring

Performance and Trends

Task Frequency Owner

Management Reports Six Monthly Facilities Information

Analyst

Record main entrance congestion Daily Security Team Leader

Record car parking congestion Daily Security Team Leader

Staff Surveys Annual Travel Co-ordinator

Travel Plan Updates to Surrey County Council Oct 2014, 2016 and

2018

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6

. Remedial Measures & Escalation Process

Delivery of the Transport Plan in the first instance is the responsibility of the Travel Co-ordinator, please see Appendix 1 Detailed Implementation Plan.

To achieve a reduction in staff driving from 65% to 60% means that an additional 5% staff will travel by other means, walk, cycle or on public transport. Please see appendix 1A and 1B for detail of Targets, objectives and monitoring and appendix 5 for car parking demand.

The success of the implementation of the Travel Plan will be monitored through monthly performance reports and any delays and/or failures escalated to the Travel Steering Group and the General Manager Facilities. Review meeting will be held quarterly to ensure progress is being made in line with the Travel Plan.

The Travel Steering Group consists of 12 members and they meet quarterly to monitor the performance of the Travel Plan. Membership is from management, staff representatives, medical and administration.

Travel Co-ordinator

Travel Steering Group

General Manager Facilities

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7

. APPENDICIES

Detailed Travel Action Plan

APPENDIX 1

TASK

Completion Date

Risk of Failure

Owner

May-13 Develop a revised Travel Plan Jun-13 Low KD

Promote Walk to Work Week _May-13 _Low _KD

Promote Cycle to Work Week Jun-13 Low KD

Launch new website and poster campaign targeting car share _Jul-13 _Low _KD

Sep-13 Develop a internal Strategy document to deliver the TP Aug-13 High KD

All new staff that live south of the Trust to park at Lyon Way _Oct-13 _Low _LP

Develop a TP reporting process and internal strategy document Nov-13 Low KD

Organise Staff Travel Survey _Sep-13 _Low _KD

Introduce car Club (subject to demand) Nov-13 Medium KD

Jan-14 Distribute new posters targeting car share and cycling Jan-14 Low KD

Introduce shuttle buses and/or Public transport subsidy subject to board approval Mar-14 Medium KD

Expand Car Share Car park _Mar-14 _Medium _KD

Analyse Lyon Way Users, relocated spaces to match home address south of the Trust Apr-14 Low LP

May-14 Promote Walk to Work Week May-14 Low KD

Distribute new posters _Jan-14 _Low _KD

Review parking charges Jun-14 High LP

Sep-14 Organise Staff Travel Survey Sep-14 Low KD

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Distribute new posters _Jan-15 _Low _KD

Review parking charges Jun-15 High LP

Milestone 2.5% reduction in SoV Drivers _May-15 _Medium _KD

Promote Cycle to Work Week _Jun-16 _Low _KD

Distribute new posters Jan-16 Low KD

Review parking charges _Jun-16 _High _LP

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Promote Cycle to Work Week _Jun-17 _Low _KD

Distribute new posters Jan-17 Low KD

Review parking charges _Jun-17 _High _LP

Sep-17

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APPENDIX 2

Staff and Patient Numbers

Patient Activity

Year 2008/09 2011/12 2015/16** 2017/18

Patient Numbers 443,974 531,015 631,907 733,012

Growth % - 19 19 19

Staff figures (30/11/12 including MoD staff)

Year 2009 2012 2015 2018

Staff Numbers 4974 5278 5604 5904

Category No of Employees

Administration, Clerical and Management 995

Allied Health Professionals 492

Medical 527

Nursing and Midwifery 2400

Support Services 664

MoD 200

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APPENDIX 3

Average Weekday Car Drivers (SOV & MOV)

Category Average W’day Staff Total Drivers

Administration 755 528 Health Professionals 373 261 Medical 399 279 Nursing 1820 1272 Support Services 503 352 Total 3850 2692

Future Parking Demand (weekdays)

Year Total Staff

Numbers Staff Working Weekday % staff Driving Staff No Driving SOV Parking Spaces 2012 5278 3850 65 2502 1395 2015 5604 4265 62 2644 1395 2018 5904 4493 60 2695 1395

Parking demand

Hour

Demand

Provision

Balance

7.00

587

1395

808

8.00

1485

1395

-90

9.00

1820

1395

-425

10.00

1858

1395

-463

11.00

1879

1395

-484

12.00

1876

1395

-481

13.00

1885

1395

-490

14.00

1855

1395

-460

15.00

1584

1395

-189

16.00

1122

1395

273

17.00

634

1395

761

18.00

403

1395

992

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APPENDIX 5

Staff & Public Parking Fees

Staff Parking

From 1 April 2013 staff car parking charges will increase. The new monthly charges will be as follows: Staff pay bands 1 – 3 (working more than 20 hours per week) £12.00

Staff pay bands 1 – 3 (working 20 hours or less per week) £10.00 Staff pay bands 4-plus (working more than 20 hours per week) £17.00 Staff pay bands 4-plus (working 20 or less hours per week) £12.00 Car share / green travel £8.50

Visitors parking

Up to 15 minutes Free 15 mins – 2 hrs £2.50 2-3 hrs £4.00 3-4hrs £4.50 4-5hrs £5.50 Over 5 hrs £7.00 7 day Ticket £14.00

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APPENDIX 6

Alternative Travel Forms

Cycle to Work Scheme

Car Share Application Form

Season Ticket Loan Scheme

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APPENDIX 7

Related Websites

Staff Travel Website

Lift Share Website

Cycle to Work Website

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CAR PARK POLICY

Originator Lynne Philp Hotel Services Manager

Mark Sutherland Assistant Hotel Services Manager June O’Hara Support Services Manager

Lead Director Janet King Director of HR & Facilities

Version Number 4

Implementation Date October 2012

Ratified at Health & Safety Committee/May 2009

Review Date October 2013

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SCC Approved Travel Plan V1 2013 27 | P a g e CONTENTS

1 PURPOSE OF THE POLICY Page 3

2 CAR PARK MANAGEMENT Page 3

3 STAFF CAR PARKING Page 3

3.1 Parking Fees Page 3

3.2 Car Parks Page 3

3.3 Off site parking Page 3

3.4 Exclusion zone Page 4

4 CAR SHARERS/CYCLISTS/WALKING Page 4

5 RESIDENTIAL PARKING Page 4

6 PARKING PERMITS Page 4

7 PAYMENT Page 5

8 VOLUNTARY SERVICES WORKERS Page 5

9 STUDENTS Page 5

10 GP’s/AGENCY/TEMPORARY/LOCUM WORKERS Page 5

11 LOSS OF ID CARDS Page 5

12 PATIENT/VISITOR PARKING Page 5

12.1 Pay on Foot System Page 5

12.2 Parking for the disabled Visitors/Patients Page 6

12.3 Concessionary Parking Page 6

12.4 Waiver of parking charges Page 6

13 PARKING PROVISION Page 6

14 SIGNAGE Page 6

15 ACCESS FOR EMERGENCY VEHICLES Page 6

16 VOLUNTEER CARE DRIVERS Page 7

17 CONTRACTORS Page 7

18 CAR PARKING SANCTIONS

18.1 Enforcement Page 7

18.2 Blocking in vehicles Page 7

19 DANGEROUS/INCONSIDERATE PARKING Page 8

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SCC Approved Travel Plan V1 2013 28 | P a g e CAR PARK POLICY

1. Purpose of the Policy

The Trust operates a car parking management system. Its key objectives are to provide the following:

• Parking for patients and visitors.

• Help and advice on parking provided by the Car Park Management Team

• Security for people and cars

• Clear access to the site especially for ambulances and other emergency vehicles

• Prevention of unauthorised parking

• Monitoring of parking facilities

2. Car Park Management

The management of the car parks on sites is undertaken by the Trust’s own in-house car park and security team. All income generated is used to support the hospital.

The Trust shall expect all vehicles parked on Trust property to be legally compliant with statutory and civil laws. Any breaches of these laws may be reported to the appropriate authorities and said vehicles may be removed from the site.

3. Staff car parking

3.1 Parking fees

Staff car parking is provided at a cost per permit as specified in Appendix 1 to this policy and this charge will be reviewed annually.

All staff must pay for a staff car parking permit irrespective of which car park(s) they use, including off site car park(s). Part time staff will pay a reduced rate (see Appendix 1)

Staff with a disabled badge must pay for their staff car parking permits and the Trust provides disabled spaces in the staff car parks.

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3.2 Car Parks

Staff car parks are signposted and the main ones have barriers to control access. (Appendix 2)

3.3 Off site parking

There are limited spaces available for staff to park on site and some members of staff are asked to park off site Monday to Friday at designated car parks in Frimley (open from 6.00 am until 9.00 pm daily). Staff should note that passes will allow you on site after 4pm Monday to Friday and at weekends. If staff believe they have a legitimate reason as to why they should be given special dispensation to park on site will need to follow the appeals procedure (Appendix 3).

3.4

Exclusion zone

Staff car parking permits will not be issued to members of staff who live within the exclusion zone. Details are held by the Car Park Administrator in the Estates department. If staff believe they have a legitimate reason as to why they should be given special dispensation to park on site will need to follow the appeals procedure (Appendix 4).

Exceptions to the exclusion zone are:

• Staff who have children at Woodlands Nursery will be permitted to park on site on the day/s child attends nursery and off site if applicable on the other days (see ID form for criteria). It is your responsibility to inform Estates when your child leaves the nursery. • Disabled badge holders

• Essential Car Users

4. Car Sharers/Cyclists/Walking

Registered staff who cycle or walk at least three times a week will pay 50% of any agreed on site staff car parking charges. Regular checks will be carried out to ensure the rules are being adhered to.

Registered car share staff shall complete an application form available on the intranet or from Room 3 – Estates Department and sign a declaration to the effect that they will be car sharing five times a week. Regular checks will be carried out on activity in the car share car park and any transgression

of the car share agreement will lead to the removal of the permit and the staff member having to pay the full car parking charge in force at the time. Full terms and conditions of the car share agreement shall be available from the hospital intranet or speak to the Environmental Officer who resides in Room 6 of the Estates department.

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SCC Approved Travel Plan V1 2013 30 | P a g e Staff will be permitted to park in the designated car share car park.

5. Residential parking

Residential staff (with the exception of students – see section 9) shall be required

to pay the full parking charge.

6. Parking permits

It is the responsibility of all staff to ensure that they have applied for a permit.

All staff shall be required to display a valid parking permit on the inside of their vehicle and this must be clearly visible to the car-parking attendants. The Trust Car Park Administrator’s office currently issues permits and is located in room 3 in the Estates department. Staff wishing to apply for a car parking permit need to complete the necessary paperwork (ID & Car Parking Authorisation Form) available on the hospital intranet or collect from the Estates office.

Details of all permits are held on the Trust car parking database.

All staff car park permit holders shall inform the Trust Car Park Administrator’s office (ext 6611) of any changes in vehicle and/or registration number to enable the car parking database to be updated.

This information is paramount to avoid delays when trying to locate staff who may need to move their vehicle for whatever reason. Failure to keep Estates informed may result in removal of your car parking rights.

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The cost of staff car park permits is deducted direct from monthly salary. Military and non-Trust staff can make a one off payment which is the annual charge or a minimum charge of one month.

Car park access will be given only after payment has been received or authority for deduction from salary has been agreed.

8. Voluntary Services Workers

Volunteers are entitled to apply for a Trust car parking permit. This is issued free of charge. Volunteers shall park their vehicles in the public car park.

9. Students

No students will be allowed to park on site if living in hospital accommodation effective from 1st September 2009.

10. GP’s/Agency/Temporary/Locum workers/

GP’s/Agency/Temporary/Locum workers will need to apply for a staff car parking permit, paying the one month minimum charge at cashiers dept.

11. Loss of ID cards

Anyone who loses their ID card shall pay £10 for a replacement card. 12. Patient/Visitor parking

Patient and visitor parking spaces are provided in the most convenient areas of the hospital site to ensure easy access to the buildings and departments.

Parking costs for public parking areas are displayed at the Payment area, and near the car park.

12.1 Pay on Foot System

A pay on foot system is in operation which requires patients and visitors to pay for their parking. A ticket should be taken from the entry barrier machineupon entering the car park. This should be retained until the visit is over and payment made upon exit from the car park via the pay on foot machines.

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12.2 Parking for the disabled Visitors/Patients

Designated parking bays are provided in the patient and visitor car parks. These are strategically placed allowing easy access to the hospital buildings and departments. All persons using the disabled parking bays shall display a valid disabled badge in the windscreen of their vehicles.

Before leaving the car park, holders of disabled badges shall report to the Security Office window with their parking ticket together with their disabled badge where their ticket will be validated free of charge.

12.3 Concessionary parking

Concessionary parking is available for special cases such as long term or frequent visitors. This is in the form of a weekly ticket and allows patients/visitors an unlimited number of visits to the Trust within this one week period.

Visitors requiring further assistance in respect of parking should contact the Security Office at the front of Main Entrance.

12.4 Waiver of parking charges

The waiver of parking charges can only be authorised by:

• General Manager - Facilities

• Hotel Services Manager – Facilities

• Assistant Hotel Services Manager - Facilities

• Support Services Manager - Facilities

13. Parking provision

The balance of parking spaces allocated between staff and patient/visitor parking will be reviewed at regular intervals to achieve a satisfactory allocation of spaces within site constraints. Priority will always be given to patients and visitors to ensure as far as possible that they have adequate parking.

It is not possible to guarantee that there will always be staff or patient/visitor parking spaces available.

14. Signage

Signage to the public car park is clearly displayed. Pedestrian walkways are marked in white inside the Visitors car park. Warning signs for

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pedestrians are located on all automatic barriers. Hatched areas are clearly marked to restrict car parking in certain areas within the Visitors car park.

15. Access for Emergency Vehicles

Clear access for emergency vehicles must be maintained at all times. These are marked by yellow hatching/yellow lines along the side of the roadways. No parking is allowed in these areas marked with the exception of emergency vehicles.

16. Volunteer Care drivers

External voluntary services staff are not entitled to parking permits.

External volunteer drivers must use the Visitors car park and have their tickets validated prior to exit and will be asked to provide the necessary documentation to confirm the legitimacy of their visit.

17. Contractors

Contractors are permitted to have 2 vehicles on site per project. All other Contractors are requested to park off site in our designated off car park.

Any Contractors abusing the system or parking regulations will be reported to the Capital Projects and/or Estates department.

18. Car parking sanctions

The Trust will apply sanctions to members of staff who persistently breach the car parking regulations. The sanctions are:

18.1 Enforcement

• Staff are not permitted to park in the public car park at any time even if payment is made at the car park office. Staff who abuse this system (including validation of parking tickets) shall have their parking rights removed one week for a first offence and may face disciplinary action.

• Any staff parked inconsiderately (see examples in section 18) or in a yellow hatched area will have their pass suspended for one week.

• A second offence within a year will lead to a pass being suspended for one

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• A third offence within a year will lead to permanent suspension and car

parking rights removed from the ID card. No refund of any monies paid up front will be reimbursed.

• If a member of staff who has had their pass suspended is found to borrow a car park pass or tries to park on site by another method, will result in disciplinary action.

18.2 Blocking in vehicles

• If a member of staff blocks in a vehicle they must leave clearly visible and legible contact details so if required they can be contacted to move their car. Failure to leave such details will result in a warning note being issued.

• Repeat offenders will have their pass suspended for one month.

• When asked to move their car, staff shall be expected to do this straight away. If this is not possible arrangements shall be made to leave their car keys with another member of staff so that the vehicle can be moved on their behalf. Any damage caused whilst moving the vehicle will be the responsibility of the owner.

19. Dangerous/Inconsiderate Parking

The Trust will move any vehicle which is deemed to be dangerously or inconsiderately parked or causing an obstruction, by use of trolley jacks. The vehicle will be moved to an alterative parking area and you will need to contact the Security Office who will let you know where the vehicle has been moved to.

The following are examples of dangerous/inconsiderate parking and is not exhaustive:

• Zebra crossings

• Obstructing an emergency route

• Parked in or obstructing ambulance bays

• Obstructing a fire escape route or fire exit

• Obstructing delivery vehicles or hindering the running of the hospital

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• Parking in a disabled bay without a valid disabled badge displayed.

• Parking in such a way that severely restricts access to the car park

• Parking in any area restricting access to emergency vehicles such as fire appliance.

• Areas that have been specifically coned off/signage in place by security.

20. Security

Security regularly patrol the car parks to reduce the risk of crime. However, it must be stressed that vehicles are parked at the owner’s risk. The Trust cannot be held responsible for loss or damage.

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APPENDIX 9

RBM Consulting Data

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