Risk Management Manual Revised 01-11 1
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ARCHDIOCESE
OF
ST. LOUIS
Risk Management Manual
The preservation of Archdiocesan assets, both people and property, is our main objective. This manual contains all information and forms needed to operate an efficient and cost effective Risk Management program.
This manual available from the Archdiocesan Website at www.archstl.org. Go to the Risk Management page. It may be found under the "Publications" listing.
Also, all of the forms contained in this manual may be found on the Risk Management page under the "Forms" listing. These forms are in a format that allows completion on your computer for printing and hard copy submission.
Thank you,
Bob Ryan
Director of Risk Management
Office of Risk Management 20 Archbishop May Drive St. Louis. MO 63119-5738 Phone: 314.792.7200 Fax: 314.792.7209
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INDEX
Pages I General Risk Management Contacts and Guidelines 3 - 6
II Reporting Claims 7 - 10
III Workers’ Compensation 11 - 25
IV General Liability 26 - 31
V Auto 32 - 37
VI Property 38 - 41
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I.
General Risk Management
Contacts & Guidelines
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GENERAL RISK MANAGEMENT
GUIDELINES AND CONTACTS
For purposes of this manual, the term Parish/Agency includes all Parishes, Schools, Offices and Agencies of the Archdiocese of St. Louis.
WORKERS’ COMPENSATION:
When an injury occurs to an employee of a Parish or Agency, while in the course and scope of
employment and his/her assigned job duties, please follow the claim reporting procedures under Section II, Reporting of Claims (Page 7). (Volunteers are not covered in this program)
(For Workers’ Compensation Instruction Guidelines, see Section III, Pages 11-25)
GENERAL LIABILITY:
When an injury occurs to someone who is not an employee of a Parish or Agency, please follow the claim reporting procedures under Section II, Reporting of Claims (Page 7)
(For General Liability Instruction Guidelines, see Section IV, Pages 26-31)
AUTO:
When a Parish/Agency vehicle is involved in a motor vehicle accident resulting in personal injury or damage to a third-party vehicle, or to a Parish/Agency vehicle, please follow the claim reporting procedures under Section II, Reporting of Claims (Page 7).
(For Auto Instruction Guidelines, see Section V, Pages 32-37)
To add, delete or change vehicles registered in the program please see Vehicle Change Request (Page 37). Complete all information required on form and include a copy of the title or registered ownership.
PROPERTY:
When damage occurs to Parish/Agency property (building, contents or equipment), please follow the claim reporting procedures under Section II, Reporting of Claims (Page 7).
(For Property Instruction Guidelines, see Section VI, Pages 38-41)
To add, delete or change buildings or contents in the program please see Building Input Form (Page 41). Complete all information required on form.
RISK MANAGEMENT BEST PRACTICES
All locations are encouraged to implement Best Practices concerning processes that will reduce or eliminate the risk of any type of loss. The elimination or reduction of losses is most important in keeping our future insurance premiums as low as possible.
Best Practices include establishing sound Safety practices, the continuous maintenance of property and machinery, correcting known safety defects, adhering to Archdiocesan policies and procedures and, if a loss does occur, timely reporting the loss to our claim administrator, Gallagher Bassett Services, Inc. Historically, there have been a number of claims that have resulted from or made worse by the failure to adhere to Best Practices, or, in other words, because of Poor Practices.
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01/11 Some examples of Poor Practices affecting claims would be:
Late reporting of Workers’ Compensation claims. (State law requires reporting all injuries to our claims administrator, Gallagher Bassett, within five days of knowledge of the injury).
Money is stolen from an “off the books” account or resulting from the use of a rubber stamp or other methods of facsimile signatures which are practices that do not comply with the Financial Management Control Manual for Parishes.
Injuries sustained because of a building or premises defect that should have been repaired. Contents of building destroyed by rain leaking through a poorly maintained roof..
The following lists the insurance deductibles by line of coverage.
Please note that the Poor Practice deductible will be applied when the Poor Practice is deemed material to a loss.
St. Louis Archdiocesan Self-Insured Program
Priests, Parishes, Agencies and Schools Deductibles
Line of Coverage Best Practice Deductible Poor Practice Deductible* Examples of Poor Practices Auto, General Liability,
Workers’ Compensation
None $5,000 Late Reporting of Claim, Failure to Correct a Known Safety Hazard, All Unlawful Activities.
Auto Comprehensive and Collision
$500 $2,500 Late Reporting of Claim
Property Claim $2,500 $10,000 Late Reporting of Claim. Poor Maintenance of Damaged Building Boiler and Machinery $2,500 $10,000 Late Reporting of Claim, Poor
Maintenance of Boiler and Machinery Clergy Personal
Property
$200 $500 Late Reporting of Claim
Crime – Employee Dishonesty, Forgery, Fraud, Funds Transfer Fraud, Computer Fraud, Other Crime Claims
$10,000 $25,000 Late Reporting of Claim, Failure to Adhere to Process and Procedures Outlined in "Financial Management and Control Manual for Parishes", All Unlawful Activities
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DIRECTORY OF IMPORTANT RISK MANAGEMENT
TELEPHONE NUMBERS
Arthur J. Gallagher Risk Management Services. Inc. - 12444 Powerscourt Dr., Suite 500 St. Louis, MO 63131-3660
Sandy Gross (314.800.2269 or 1.800.877.8218 Fax: 1.866.201.3567) for:
Certificates of Insurance and specific information on coverages and deductibles To request cards certifying coverage in our vehicle program
General Information or Requests
Workers’ Compensation Treatment Authorization Forms Risk Management Manuals
Craig Parres (314.800.2243 or 1.800.877.8218) for: Boiler and Machinery Inspection Questions Coverage Questions
Questions pertaining to the rental of autos Problems or special needs
Alan Schmidt (314.800.2255 or 1.800.877,8218) for:
Safety inspections and questions regarding safety issues
Gallagher Bassett Services, Inc. – 1630 Des Peres Rd., Suite 500 St. Louis, MO 63131-1849 Worker’s Compensation 314.800.0253 – Valeri Maki
Worker’s Compensation Supervisor 314.800.0214 – Dennis Bini
Property, Liability & Auto 314.800.0257 – Robert Granquist, Jr. Property, Liability & Auto 314.800.0230 – Gary Clifton
Property, Liability & Auto 314.800.0254 – Kim Stoff Property, Liability & Auto 314.800.0283 – Josh Bohrer Property, Liability & Auto 314.800.0255 – Sean Muldoon
Claim Manager 314.800.0227 – Jeff Voege
Fax Number 1.866.947.2227
If these individuals are unavailable in an emergency, press 0 and ask the operator to assist in obtaining someone from the department to take your claim report from the Archdiocese of St. Louis (during office hours). For after hours emergency reporting, call 1.800.428.5428 and your call will be re-directed to an adjuster.
Office of Risk Management 20 Archbishop May Drive St. Louis, MO 63119-5738 Phone: 314.792.7200
Fax: 314.792.7209
Changes in Pastors, or addresses;
also, questions on bills: 314.792.7201 Fred Hummel fhummel@archstl.org Vehicle & Property changes,
problems or special needs: 314.792.7203 Bob Ryan rryan@archstl.org Written communication is preferred. Please call only when necessary.
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II.
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Methods of Reporting Claims
1) Toll-free Phone Call
2) Internet
3) Computer Completion
4) Manual Reporting
Workers’ Compensation, General Liability, Auto and Property claims may be reported by means of 1) a Toll-free phone call, 2) use of the Internet, 3) completing the form on your computer, print it and submit hard copy or 4) by manually completing the appropriate claim form.
1) Telereporting – To report a claim by telephone, please see the instructions on Page 9.
2) Internet – To report claims by using the Internet, please complete the “Request for Internet Security to Report Claims” form found on Page 10 and submit the information to Gallagher Bassett. After the submitted information is processed, you will receive instructions for Internet reporting.
3) Computer Completion – To report using your computer you need access to the internet. Go to the Archdiocesan Website, www.archstl.org. Next access the Risk Management page and go to the "Forms" listing. You may download and save the forms to your computer or you may access them each time from the internet. When you access the forms, they will open in Adobe Acrobat Reader. You can then complete the fields on the form. When you have checked the information that you entered, you may then print the form on your printer. The form may then be either mailed or faxed.
4) Manual Claim Reporting – To manually report claims, please complete the appropriate form found in the specific claim category: Workers’ Compensation (Pages 18 & 19), General Liability (Page 31), Auto (Pages 34 & 35), or Property (Page 40). Note - Forms that may be completed using your computer may be found on the Risk Management page of the Archdiocesan website.
Completed Forms Should Be Sent Directly To:
Gallagher Bassett Services, Inc. 1630 Des Peres Road, Suite 200
St. Louis, Mo. 63131-1849 Fax: 1.866.947.2227
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ARCHDIOCESE OF ST. LOUIS – 000292
Toll-free Claims Reporting Quick Reference Sheet
For Insurance Claims
1.877.263.9897
To report your
Workers’ Compensation
claims quickly and efficiently, please have the following information ready when you call your toll-free claims reporting services. This is a general listing for your quick reference. Thank you for your prompt reporting!CLAIMANT INFORMATION Employee name Social security number
Address and home phone number Spouse’s name
Number of dependents Date of hire
Gross pay per week ACCIDENT INFORMATION
Exact date and time of injury
Exact location or site code where injury occurred
Specific description of injury (i.e., employee slipped and fell on wet floor in warehouse) Safeguards or safety equipment provided to prevent injuries (where applicable)
Name and address of claimant’s physician Name and address of hospital
To report your
Liability, Auto and Property
claims quickly and efficiently, please have the following information ready when you call your toll-free claims reporting service. This is a general listing for your quick reference. Additional information may be requested. Thank you for your prompt reporting!CLAIMANT INFORMATION Claimant Information Claimant Name
Claimant address and phone number LOSS INFORMATION
Exact date and time of injury or damage
Exact location where injury or damage occurred Specific description of injury or damage
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REQUEST FOR INTERNET SECURITY
TO REPORT CLAIMS
Please complete a separate form for each person who will be reporting claims
through the Internet.
Parish/Agency Information
Parish or Agency Name:
___________________________________
Address:
___________________________________
City, State, and Zip Code:
___________________________________
Risk Management Location Number or Numbers: __________________
(Note-Since security is determined by location, if you are unsure about
your location number/s please contact the Office of Risk Management.)
Individual Requesting Access
Name:
___________________________________
Email Address:
___________________________________
After you have completed this form, send it to:
Office of Risk Management
20 Archbishop May Dr.
St. Louis, MO 63119-5738
After the above information is processed, you will receive instructions from
Gallagher Bassett Services, Inc. for Internet reporting.
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III.
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WORKERS' COMPENSATION REPORT
The Archdiocese of St. Louis entered into agreements with various locations that provide medical services at negotiated prices. These providers specialize in the treatment of Workers’ Compensation injuries and will assure that Archdiocesan employees continue to receive quality care. You should use the pre-established Archdiocesan network list.
The Division of Workers’ Compensation allows any employer in the State of Missouri to direct the medical treatment of an employee injured on the job. Therefore it is imperative that you utilize ONLY the Archdiocesan provider list to ensure proper medical care for a work related injury. If this procedure is not followed, payment of bills may be denied by the Archdiocese. In that event, either the
parish/agency or the injured employee would be responsible for payment. If specialized care is required or a provider is not within your area, contact Gallagher Bassett Services Workers’ Compensation
Specialist (See Page 6) for referrals.
When using any of the providers from the approved Archdiocesan list, you must provide the injured employee with the treatment authorization form (Gold form on Page 25; NOTE – This form may not be reproduced, please contact Arthur J. Gallagher Risk Management Services, Inc. for additional copies). If an employee requires more than one treatment, physical therapy or referral to a specialist, these locations will be contacting Gallagher Bassett Services directly to make arrangements. Should you be contacted by one of the medical facilities asking for authorization for additional treatment or referral to a specialist, please refer the person to Gallagher Bassett Services, Inc. for a Workers’ Compensation Specialist (See Page 6).
Select a medical provider from the list below and enter in “Physician/ Facility” space on Workers’ Compensation Treatment Authorization form (Gold page 25). Fill out this information and the parish/agency information in advance. Make these completed forms readily available in case an
emergency. Should an emergency arise, time may be critical. NOTE - Facilities have been arranged in Zipcode order to provide easy access to locations closest to you. These facilities are designated for treatment of employee (workers' compensation) injuries. We have listed Medical Centers and Hospitals at the end of the Treatment Facilities. Medical Centers and Hospitals should be only used for "after hours" injuries or extreme emergencies.
REFERRAL FOR MEDICAL CARE
1. Complete the Archdiocese of St. Louis Workers' Compensation Treatment Authorization form. 2. Designate one of the pre-selected locations, insert its name on the Treatment Authorization form
(if you have not already done so), and give it to the employee. Direct the employee to the OCCUPATIONAL HEALTH AND MEDICINE DEPARTMENT, The Emergency Room should be used only for critical medical emergencies.
3. Send a copy of the Treatment Authorization form to Gallagher Bassett with the Report of Injury. 4. The Workers' Compensation Treatment Authorization form may not be duplicated.
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01/11 PRESELECTED ARCHDIOCESAN PPO NETWORK FACILITIES FOR
WORKERS’ COMPENSATION INJURIES
63010 63077
St Anthony's Urgent Care 636.717.6700 St. Clair Clinic 636.629.7467
3619 Richardson Square Dr 875 N Commercial Ave
Arnold, MO 63010 St. Clair, MO 63077
63011 63090
St Luke's Urgent Care 636.230.8644 St John's Mercy Corp Health 636.239.8844
233 Clarkson Rd 1701 Heritage Hill Dr
Ellisville, MO 63011 Washington, MO 63090
63017 63104
St John's Mercy Corp Health 314.579.9487 Concentra Medical Center 314.421.2557 224 S Woods Mill Rd - 360 South 1617 S Third St
Chesterfield, MO 63017 Saint Louis, MO 63104
63026 63110
Concentra Medical Center 636.349.6850 Barnescare 314.747.5800
128 Matrix Commons 5000 Manchester Ave
Fenton, MO 63026 Saint Louis, MO 63110
Fenton Urgent Care 636.326.6100 63122
714 Gravois Rd St Luke's Urgent Care 314.965.6871
Fenton, MO 63026 455 S Kirkwood Rd
Saint Louis, MO 63122 St Luke's Urgent Care 636.343.5223
508 Old Smizer Mill Rd Big Bend Urgent Care 314.543.5970
Fenton, MO 63026 10296 Big Bend Blvd
Saint Louis, MO 63122 63042
Concentra Medical Center 314.731.0448 63125
463 Lynn Haven Dr Lemay Urgent Care 314.543.5294
Hazelwood, MO 63042 2900 Lemay Ferry Rd
Saint Louis, MO 63125 SSM WorkHEALTH 314.731.9675
1 Village Square Center, Suite A 63128
Hazelwood, MO 63042 St John's Mercy Corp Health 314.729.9995
13303 Tesson Ferry Rd, Suite 50
63043 Saint Louis, MO 63128
Concentra Medical Center 314.434.8174
83 Progress Pky 63139
Maryland Heights, MO 63043 Concentra Medical Center 314.647.0081
6726 Manchester Rd
63080 Saint Louis, MO 63139
Sullivan Medical Office 573.860.6000 965 Mattox Dr
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01/11 PRESELECTED ARCHDIOCESAN PPO NETWORK FACILITIES FOR
WORKERS’ COMPENSATION INJURIES (Continued)
63141 63376 - Continued
St John's Mercy Corp Health 314.989.9199 St John's Mercy Urgent Care 636.477.8757
11700 Studt Rd 107 Piper Hill Dr
Saint Louis, MO 63141 Saint Peters, MO 63376
63143 SSM WorkHEALTH 636.928.9675
SSM WorkHEALTH 314.645.9675 300 St. Peters Centre Blvd., Suite 150
2321 McCausland Ave Saint Peters, MO 63376
Saint Louis, MO 63143
63379
63146 Troy Family Practice 636.528.6755
Barnescare 314.993.3014 900 E Cherry St
11501 Page Service Dr Troy, MO 63379
Saint Louis, MO 63146
63601
63147 Mineral Area Reg Med Ctr 573.431.3303
Concentra Medical Center 314.385.9563 1421 E Main St
8340 N Broadway Park Hills, MO 63601
Saint Louis, MO 63147
63627
63303 Bloomsdale Family Health 573.483.9500
Concentra Medical Center 636.947.1666 37 Meyer Ln
1551 Wall St, Suite 100 Bloomsdale, MO 63627
Saint Charles, MO 63303
63628
63304 Mineral Area Reg Med Ctr 573.358.1480
SSM St Joseph Medical Park 636.498.7400 55 Nesbit Dr
1475 Kisker Rd Bonne Terre, MO 63628
Saint Charles, MO 63304
63664
St Luke's Urgent Care 636.300.0370 Healthway Primary Care 573.438.2977
1051 Wolfrum Rd 200 Health Way
Saint Charles, MO 63304 Potosi, MO 63664
63366 63670
St John's Mercy Urgent Care 636.379.4329 Ste Genevieve Family Health 573.883.2782 300 Winding Woods Dr, Suite 100 753 Pointe Basse Dr
O Fallon, MO 63366 Sainte Genevieve, MO 63670
63368 Ste Genevieve Family Health 573.883.7424
St Luke's Urgent Care 636.695.2500 930 Park Dr
5551 Winghaven Blvd, Suite 100 Sainte Genevieve, MO 63670 O Fallon, MO 63368
63775
63376 Perryville Family Care Clinic 573.547.7888
Barnescare 636.978.1008 212 Hospital Ln, Suite 101
1901 Trade Center Dr Perryville, MO 63775
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01/11 MEDICAL CENTERS AND HOSPITALS
These facilities should only be used for "after hours" injuries and extreme emergencies
63017 63118
St Luke’s Hospital 314.205.6990 St Alexius Hospital 314.865.7955
232 S Woods Mill Rd 3933 S Broadway
Chesterfield, MO 63017 Saint Louis, MO 63118
63019 63122
Jefferson Regional Medical Center 636.933.1111 Des Peres Hospital 314.966.9666
1400 Hwy 61 South 2345 Dougherty Ferry Rd
Crystal City, MO 63019 Saint Louis, MO 63122
63026 63128
SSM St Clare Health Center 636.496.2100 St Anthonys Medical Center 314.525.1900
1015 Bowles Ave 10010 Kennerly Rd
Fenton, MO 63026 Saint Louis, MO 63128
63031 63131
Northwest HealthCare 314.953.6994 Missouri Baptist Medical Center 314.996.5225
1225 Graham Rd 3015 N Ballas Rd
Florissant, MO 63031 Saint Louis, MO 63131
63044 63136
SSM Depaul Health Center 314.344.6360 Christian Hospital 314.653.5994
12303 Depaul Dr 11133 Dunn Rd
Bridgeton, MO 63044 Saint Louis, MO 63136
63080 63139
Missouri Baptist Sullivan Hospital 573.468.1120 Forest Park Hospital 314.768.3019
751 Sappington Bridge Rd 6150 Oakland Ave
Sullivan, MO 63080 Saint Louis, MO 63139
63090 63141
St John’s Mercy Hospital 636.239.8011 Barnes Jewish West Co Hospital 314.996.8470
901 E Fifth St 12634 Olive Blvd
Washington, MO 63090 Saint Louis, MO 63141
63110 St John’s Mercy Medical Center 314.251.6090
Barnes Jewish Hospital 314.362.9123 615 S New Ballas Rd 1 Barnes Jewish Hospital Plz Saint Louis, MO 63141 Saint Louis, MO 63110
63301
St Louis University Hospital 314.577.8777 SSM St Joseph Health Center 636.947.5111 3635 Vista at Grand Blvd 300 First Capital Dr
Saint Louis, MO 63110 Saint Charles, MO 63301
63117 63367
SSM St Mary’s Health Center 314.768.8360 SSM St Joseph Hospital West 636.625.5300
6420 Clayton Rd 100 Medical Plz
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01/11 MEDICAL CENTERS AND HOSPITALS - Continued
These facilities should only be used for "after hours" injuries and extreme emergencies
63376 63640
Barnes Jewish St Peters Hosp 636.916.9000 Mineral Area Regional Med Ctr 573.756.4581
10 Hospital Dr 1212 Weber Rd
Saint Peters, MO 63376 Farmington, MO 63640
63379 Parkland Health Center 573.760.8475
Lincoln County Medical Center 636.528.8551 1101 W Liberty St
1000 E Cherry St Farmington, MO 63640
Troy, MO 63379
63664
63385 Washington County Mem Hosp 573.438.5451
SSM St Joseph Health Center 636.327.1100 300 Health Way
500 Medical Dr Potosi, MO 63664
Wentzville, MO 63385
63670
63628 Ste Genevieve Co Mem Hosp 573.883.2751
Parkland Health Center 573.358.4675 Highways 61 & 32
7245 Raider Rd Sainte Genevieve, MO 63670
Bonne Terre, MO 63628
63775
Perry County Mem Hosp 573.547.2536 434 N West St
Perryville, MO 63775
IMPORTANT INFORMATION CONCERNING
WORKERS’ COMPENSATION
Emergency Room Treatment - The E.R. should be used for all life threatening medical emergencies; otherwise it should be avoided because the doctors there do not have special training in Workers’ Compensation. When someone needs treatment after hours or on weekends, the family physician should be contacted.
If there is no primary care center in your immediate area, (30 miles or less), contact the Gallagher Bassett Services (See Page 6), for assistance in preselecting a medical facility. When an employee is injured, the Risk Coordinator should be contacted immediately and
requested to notify Gallagher Bassett.
Prompt reporting will ensure more effective medical direction, thus enabling the employee to return to work sooner, reducing costs for all of us.
It is most helpful if the Risk Coordinator is in regular contact with the injured worker, making reports to Gallagher Bassett on the employee’s progress.
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01/11
WORKERS' COMPENSATION
CLAIMS HANDLING PROCEDURES
It is important to remember that you have several options in submitting your workers' compensation Report of Injury. Please see page 8 before you begin processing. Only you can determine the method of reporting that is easiest and best for you.
(The following is based upon completing a manual form or using the computer completion method.
However, the information needed for reporting under any of the options is the same. This form must be used immediately in reporting all workers’ compensation injuries.)
REPORT OF INJURY FORM
1. All fields that are mandatory must be completed. See field listing beginning on page 20 for fields that are mandatory.
2. This form also contains information that will remain constant and should be included on all First Reports.
3. Under section “General”, the “Location #” is your parish/agency Archdiocesan location code. 4. Information relative to the carrier/claims administrator pertains to the Archdiocese of St. Louis
and Gallagher Bassett and has been prefilled on the sample. 5. Use the word “alleged” on all injuries that are:
A. Suspicious in nature. B. Not witnessed. C. Reported late.
D. Non-visible, such as back strain.
Example: The employee alleges he twisted his back, two weeks ago, picking up a screwdriver. 6. Mail the Report of Injury form to Gallagher Bassett Services, Inc. within 48 hours of the injury.
Do not mail the Report of Injury form to the State Division of Workers' Compensation: this is a Gallagher Bassett Services, Inc. responsibility.
7. Timely reporting of work-related injuries is imperative for proper control of the claim, cost containment, and to ensure quality care for your employee.
8. The Report of Injury (Pages 18 & 19) should be used for all work related injuries. Do not use the Incident Report for reporting these injuries.
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01/11 MISSOURI DEPARTMENT OF LABOR AND INDUSTRIAL RELATIONS
DIVISION OF WORKERS’ COMPENSATION REPORT OF INJURY
P.O. BOX 58 JEFFERSON CITY, MO 65102-0058
(SEE INSTRUCTIONS ON PAGE 2)
G
E
NE
R
AL
EMPLOYER (NAME, ADDRESS, INCL ZIP CODE)
CARRIER ADMINISTRATOR CLAIM NUMBER
REPORT PURPOSE CODE
00
JURISDICTION
MO
JURISDICTION CLAIM NUMBER
INSURED REPORT NUMBER
EMPLOYERS LOCATION ADDRESS (IF DIFFERENT)
LOCATION # SIC CODE
EMPLOYER FEIN PHONE #
CA RR IE R CL AI M S AD M IN
CARRIER (NAME, ADDRESS & PHONE NO.)
Safety National
2443 Woodland Parkway, Ste 200 St. Louis, MO 63146
POLICY PERIOD
to
CLAIMS ADMINISTRATOR (NAME, ADDRESS & PHONE NO.)
Gallagher Bassett Services 1630 Des Peres Road, Ste 200 St. Louis, MO 63131
CHECK IF APPROPRIATE SELF INSURANCE CARRIER FEIN
43-0727872
POLICY SELF-INSURANCE NUMBER ADMINISTRATOR FEIN
36-3365500
AGENT NAME & CODE NUMBER
E M P L O Y E E
NAME (LAST, FIRST, MIDDLE) DATE OF BIRTH SOCIAL SECURITY # DATE HIRED STATE OF HIRE
ADDRESS SEX MALE FEMALE UNKNOWN MARITAL STATUS UNMARRIED SINGLE DIVORCED MARRIED SEPARATED UNKNOWN
OCCUPATION JOB TITLE EMPLOYMENT STATUS PHONE # # OF DEPENDENTS
NCCI CLASS CODE
WAGE RATE PER DAY WEEK MONTH OTHER
# DAYS WORKED WEEK
FULL PAY FOR DAY OF INJURY?
DID SALARY CONTINUE?
YES NO YES NO O CCUR RE NCE
TIME EMPLOYEE BEGAN WORK
AM
PM
DATE OF INJURY / ILLNESS TIME OF OCCURRENCE
AM
PM
LAST WORK DATE DATE EMPLOYER NOTIFIED DATE DISABILITY BEGAN CONTACT NAME PHONE NUMBER TYPE OF INJURY ILLNESS PART OF BODY AFFE CTED
DID INJURY ILLNESS EXPOSURE OCCUR ON EMPLOYER’S PREMISES? YES NO
TYPE OF INUURY/ILLNESS CODE
PART OF BODY AFFECTED CODE
DEPARTMENT OR LOCATION WHERE ACCIDENT OR ILLNESS EXPOSURE OCCURRED
ALL EQUIPMENT, MATERIALS, OR CHEMICALS EMPLOYEE WAS USING WHEN ACCIDENT OR ILLNESS EXPOSURE OCCURRED
SPECIFIC ACTIVITY THE EMPLOYEE WAS ENGAGED IN WHEN THE ACCIDENT OR ILLNESS EXPOSURE OCCURRED
WORK PROCESS THE EMPLOYEE WAS ENGAGED IN WHEN ACCIDENT OR ILLNESS EXPOSURE OCCURRED
HOW INJURY OR ILLNESS/ABNORMAL HEALTH CONDITION OCCURRED, DESCRIBE THE SEQUENCE OF EVENTS AND INCLUDE ANY OBJECTS OR SUBSTANCES THAT DIRECTLY INJURED THE EMPLOYEE OR MADE THE EMPLOYEE ILL
CAUSE OF INJURY CODE
DATE RETURN(ED) TO WORK IF FATAL, GIVE DATE OF DEATH
WERE SAFEGUARDS OR SAFETY EQUIPMENT PROVIDED? WERE THEY USED?
YES NO YES NO T R E A T- M E N
T PHYSICIAN HEALTH CARE PROVIDER (NAME & ADDRESS) HOSPITAL (NAME & ADDRESS)
INITIAL TREATMENT 0 – NO MEDICAL TREATMENT 1 – MINOR: BY EMPLOYER 2 – MINOR CLINIC HOSPITAL 3 – EMERGENCY CASE 4 – HOSPITALIZED > 24 HOURS
5 – FUTURE MAJ. MED. LOST TIME ANTICIPATED
O
T
HE
RS
WITNESS (NAME & PHONE #)
DATE ADMINISTRATOR NOTIFIED DATE PREPARED
Risk Management Manual Revised 01-11 19
01/11 NOTE > This form is both the notice and report of injury as required by Section 287.380, RSMo.
Injuries that require only first aid and result in no lost time need not be reported. Please mail this report to your WORKERS’ COMPENSATION INSURANCE CARRIER or Claims Administrator. If you are self-insured or are not under the Law and do not have an insurance carrier, mail this form to the Division.
PRINT QUALITY > All reports of injury and supporting documents received by the Division will be
processed electronically. All forms submitted to the Division MUST be of clear and legible quality. Handwritten forms will not be accepted. Computer generated forms shall use a minimum type size of
10 points. All documents not meeting the above criteria will be returned.
TO BE ANSWERED ONLY IN CASE OF DEATH
DATE OF DEATH EMPLOYEE’S DEPENDENTS NAME OF DEPENDENT RELATION TO EMPLOYEE ADDRESS OF DEPENDENT
ADDRESS CITY STATE ZIP CODE
Risk Management Manual Revised 01-11.doc 20
01/11 MANDATORY FIELDS ARE IN BOLD TYPE
Field Names Definition Of Fields New Field Field Status
Employer The name and address of business entity employing or statutorily responsible for the employee.
Mandatory
Carrier Administrator Claim Number
Identifies a specific claim within a carrier administrator’s claims processing system.
Yes Optional
Report Purpose Code 00 – Original 02 – Change/Update
Yes Mandatory Jurisdiction The governing body, territory, who will administer the claim
and whose statues will apply to the claim adjustment process. Example: MO
Yes Mandatory
Jurisdiction Claim Number MO Division of Workers’ Compensation Injury Number Do not use.
Insured Report Number A number used by the insured to identify a specific claim. Optional
Employers Location Address The location where the accident occurred if different than the employer address. Mandatory if different than employer address. Location # A code defined by the employer that is used to identify the
employer’s multiple location of the accident.
Yes Mandatory
Phone # The phone number of the employer. Mandatory
SIC Code The code which represents the nature of the employer’s business
which is contained in the Standard Industrial Classification. Manual published by the Federal Office of Management and Budget.
Yes Optional
Employer FEIN The FEIN (Federal Employer Identification Number) number of the employee’s employer.
Yes Mandatory Carrier The name, address and phone number of the licensed business
entity issuing a contract of insurance and assuming financial responsibility on behalf of the employer and the employee.
Mandatory if applicable. Policy Period The date that the contract/policy under which the claim
occurred became effective and expired.
Yes Mandatory Claims Administrator The name, address and phone number of the self-insured,
carrier or third party administrator responsible for the claim.
Yes Mandatory if applicable. Self-Insured Indicator Check if you are self-insured. Yes Mandatory
if applicable. Carrier FEIN The FEIN (Federal Employer Identification Number) number
of the claims administrator.
Yes Mandatory 36-3365500
Agent Name & Code Number Not used. Yes Not used.
Name The employee’s legally recognized name, which is used on legal documents, employment, Social Security, banking records, etc.
Mandatory
Date of Birth The date the employee was born. (Please provide as much information as you have.)
Mandatory Social Security Number The Social Security number of the employees. Mandatory
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01/11 MANDATORY FIELDS ARE IN BOLD TYPE
Field Names Definition Of Fields New Field Field Status
Date Hired The date which the employee was hired. (Please provide as much information as you have.)
Yes Mandatory
State of Hire The state the employee was hired. Yes Optional
Address The mailing address used by the injured employee. Mandatory Phone # A telephone number where the employee can be reached. Mandatory
# of Dependents The number of dependents as defined by the administering
jurisdiction.
Optional
Sex Indicates the sex of the employee. Mandatory
Marital Status Indicates the marital status of the employee. Mandatory Occupational/Job Title Identifies the primary occupation of the employee at the time
of the accident/injury exposure.
Mandatory
Employment Status A code used to indicate the employee’s primary work code status
at the time of the injury with the covered employer.
FT – Full-Time PT – Part-Time
NE – Not Employed OS – On Strike
DS – Disabled RT – Retired
SL – Seasonal VO – Volunteer
PW – Piece Worker UK – Unknown
AD – Apprenticeship Full-Time AP – Apprenticeship Part-Time
Yes Optional
NCCI Class Code A code corresponding to the primary occupation, which the claimant was engaged at the time of the accident/injury exposure.
Yes Mandatory
Rate The weekly rate at which a benefit type is being paid. Mandatory # Days Worked/Week The number of the employee’s regularly scheduled workdays
per week. Mandatory
Full Pay for Day of Injury Indicates whether full wages for the date of the accident/injury or
illness were paid by the employer. Yes Optional
Did Salary Continue Indicates whether full wages for the date of the accident/injury or
illness were paid by the employer. Yes Optional
Time Employee Began Work The time when employee began work. Optional
Date of Injury/Illness The date on which the accident occurred. Mandatory Time of Occurrence The time when the accident occurred. Mandatory Last Work Date The date the employee last worked. This date will not reflect
dates on which the employee was absent from work in a paid status; vacation, comp. Time, sick day, military leave, etc.
Yes Mandatory
Date Employer Notified Date employer notified of the accident/injury exposure. Yes Mandatory Date Disability Began The first day on which the claimant originally lost time from
work due to the occupational injury of disease or as otherwise defined by statute.
Yes Mandatory
Contact Name/Phone Number Name/telephone number of party that can be contacted about
the injury. Mandatory
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01/11 MANDATORY FIELDS ARE IN BOLD TYPE
Field Names Definition Of Fields New Field Field Status
Part of Body Affected The part of the body the claimant sustained injury to. Mandatory
Did Injury/Illness exposure occur on employer’s premises?
As requested. Answer yes or no. Optional
Type of Injury/Illness Code Code identifying type of injury. Yes Mandatory Code Part of Body Affected Code Code identifying part of body. Yes Mandatory
Code
Department or Location where accident or illness exposure occurred.
Description of department or location where accident occurred. Optional
All equipment, materials or chemicals employees was using when accident or illness exposure occurred.
Description of equipment, materials, chemicals, etc., employee was using when accident occurred.
Mandatory
Specific activity the employee was engaged in when the accident or illness exposure occurred.
Description of activity employee engaged in when accident occurred.
Mandatory
Work process the employee was engaged in when accident or illness exposure occurred.
Description of work process employee engaged in when accident occurred.
Mandatory
How injury or
illness/abnormal health condition occurred. Describe the sequence of events and include any objects or substances that directly injured the employee or made the employee ill.
Description of the sequence of events, including any objects or substances that directly injured the employee or made the employee ill.
Mandatory
Cause of Injury Code Code identifying cause of injury. Yes Mandatory Code Date return(ed) to work. The date, following the most recent disability period, on which
the claimant returned to work.
Mandatory If Fatal, give date of death The date of employee died. Mandatory
if applicable
Were safeguards or safety equipment provided? Were they used?
Answer question if application. Yes Optional
Physician/Health Care Provider (Name & Address)
The name and address of the physician or health care provider.
Mandatory
Hospital (Name & Address) The name and address of the hospital. Optional
Witness (Name & Address) Name and phone number of party that witnessed accident/injury. Yes Optional
Date Administrator Notified The date the claim administrator who is processing the claim
received notice of the loss or occurrence.
Yes Optional
Date Prepared The date that this form is completed. Optional
Preparer’s name & Title The name of the person filling out the form and their title. Mandatory Phone Number The phone number of the preparer. Yes Mandatory Initial Treatment A code used to identify the extent of medical treatment
received by the claimant immediately following the accident.
Risk Management Manual Revised 01-11.doc 23 01/11 Field Names Definition Of Fields New Field Field Status
(Check only the one that is most applicable.)
DIVISION OF WORKERS’ COMPENSATION CAUSES OF INJURY CODES
CODE CAUSE OF INJURY CODE CAUSE OF INJURY
I. BURN OR SCALD-HEAT OR COLD VI. STRAIN OR INJURY BY
01 Acid Chemicals 52 Continual Noise
02 Hot Object or Substances 53 Twisting
11 Cold Objects or Substances 54 Jumping
03 Temperature Extremes 55 Holding or Carrying
04 Fire or Flame 56 Lifting
06 Dust, Gases, Fumes or Vapors 58 Reaching
07 Welding Operations 59 Using Tool or Machine
08 Radiation 60 Strain or Injury by, NOC
09 Contact with NOC 61 Wielding or Throwing
14 Abnormal Air Pressure 97 Repetitive Motion
II. CAUGHT IN OR BETWEEN VII. STRIKING AGAINST OR STEPPING ON
10 Machine or Machinery 65 Moving Parts of Machine
12 Object Handled 66 Objects Being Lifted or Handled
20 Collapsing Materials (Slides of Earth) 67 Sanding, Scraping, Cleaning Operations
13 Caught in, Under or Between, NOC 68 Stationary Objects
69 Stepping on Sharp Object
III. CUT, PUNCTURE, SCRAPE INJURED BY 70 Striking Against or Stepping on, NOC
15 Broken Glass
16 Hand Tool, Utensil; Not Powered VIII. STRUCK OR INJURED BY
17 Object Being Lifted or Handled 74 Fellow Worker, Patient
18 Powered Hand Tool, Appliance 75 Falling or Flying Object
19 Caught, Puncture, Scrape, NOC 76 Hand Tool or Machine in Use
77 Motor Vehicle
IV. FALL OR SLIP INJURY 78 Moving Parts of Machine
25 From Different Level (Elevation) 79 Object Being Lifted or Handled
26 From Ladder/Scaffolding 80 Object Handled by Others
27 From Liquid or Grease Spills 81 Struck or Injured, NOC
28 Into Openings
29 On Same Level IX. RUBBED OR ABRADED BY
30 Slipped, Did not Fall 94 Repetitive Motion
31 Fall, Slip, Trip, NOC 95 Rubbed or Abraded, NOC
32 On Ice or Snow
33 On Stairs X. MISCELLANEOUS CAUSES
82 Absorption, Ingestion or Inhalation, NOC
V. MOTOR VEHICLE 87 Foreign Matter (Body) in Eye(s)
40 Crash of Water Vehicle 89 Person in Act of A Crime
41 Crash of Rail Vehicle 90 Other Than Physical Cause of Injury
45 Collision or Sideswipe w/Another Vehicle 98 Cumulative, NOC
46 Collision with a Fixed Object 99 Other-Miscellaneous, NOC
47 Crash of Airplane
48 Vehicle Upset
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01/11 DIVISION OF WORKERS’ COMPENSATION CAUSES OF INJURY CODES
CODE PART OF BODY CODE PART OF BODY
I. HEAD IV. TRUNK
10 Multiple Head Injury 40 Multiple Trunk
11 Skull 41 Upper Back Area (Thoracic Area)
12 Brain 42 Low Back Area (Inc. Lumbar & Lumbo-Sacral)
13 Ear(s) 43 Disc
14 Eye(s) 44 Chest (Inc. Ribs, Sternum & Soft Tissue)
15 Nose 45 Sacrum & Coccyx
16 Teeth 46 Pelvis
17 Mouth 47 Spinal Cord
18 Soft Tissue 48 Internal Organs
19 Facial Bones 49 Heart
60 Lungs
II. NECK 61 Abdomen Including Groin
20 Multiple Injury 62 Buttocks
21 Vertebrae 63 Lumbar and/or Sacral Vertebrae
(Vertebrae NOC Trunk) 22 Disc
23 Spinal Cord V. LOWER EXTREMITIES
24 Larynx 50 Multiple Lower Extremities
25 Soft Tissue 51 Hip
26 Trachea 52 Upper Leg
53 Knee
III. UPPER EXTREMITIES 54 Lower Leg
30 Multiple Upper Extremities 55 Ankle
31 Upper Arm (Inc. Clavicle & Scapula) 56 Foot
32 Elbow 57 Toe(s)
33 Lower Arm 58 Great Toe
34 Wrist
35 Hand VI. MULTIPLE BODY PARTS
36 Finger(s) 64 Artificial Appliance
37 Thumb 65 Insufficient Info to Properly Identify –
Unclassified
38 Shoulder(s) 66 No Physical Injury
39 Wrist(s) and Hand(s) 90 Multiple Body Parts
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01/11
ARCHDIOCESE OF ST. LOUIS
WORKERS’ COMPENSATION TREATMENT AUTHORIZATION REFER TO: OCCUPATIONAL HEALTH & MEDICINE DEPARTMENT
PARISH/AGENCY NAME: PARISH/AGENCY ADDRESS: PARISH/AGENCY TELEPHONE #: EMPLOYEE INFORMATION EMPLOYEE NAME: EMPLOYEE ADDRESS: EMPLOYEE TELEPHONE #:
EMPLOYEE SOC. SEC. NO.: EMPLOYEE DATE OF BIRTH: EMPLOYEE OCCUPATION:
DATE OF INJURY: BODY PART:
DESCRIPTION OF ACCIDENT:
Please refer to the Archdiocesan Provider List
OR contact Valerie Maki or Nancy Pfeiffer at Gallagher Bassett for authorization and medical direction: 1-314-965-7810
Physician/Facility: Appointment Date: Telephone #:
TREATMENT AUTHORIZED BY:
(PARISH/AGENCY REPRESENTATIVE)
Form must be signed by a properly designated person (not injured employee)
Upon completion of medical referral, Risk Coordinator must complete a Missouri 1st Report of Injury Form and mail or fax to Gallagher Bassett.
PROVIDER SECTION
Please complete below information and fax to Valerie Maki or Nancy Pfeiffer at 866-947-2227 OR Mail To: Gallaher Bassett Services, 1630 Des Peres Road, Suite 200, St. Louis, MO 63131
DIAGNOSIS:
TREATMENT RECOMMENDATIONS:
RETURN TO WORK STATUS: Light Duty / Full Duty ANTICIPATED RESTRICTIONS:
PROJECTED DATE FOR COMPLETION OF TREATMENT:
PROVIDER SIGNATURE: DATE:
Send bills to: Gallagher Bassett Services P.O. Box 23812
Tucson, AZ 85734
MAY NOT BE PHOTOCOPIED
Request additional forms from Arthur J. Gallagher Risk Management Services, Inc. at 314.800.2269 (See Page 5)
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01/11
IV.
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01/11
GENERAL LIABILITY INCIDENT REPORT
General Liability: Is an accident/occurrence to a third party (non employee) that results in injury or damage to that person or their property as a result of an actual or alleged negligent act by an employee or volunteer of the parish/agency while performing duties, or as a result of a defective/dangerous condition of our property.
Claim: Person (third party) that had received medical attention or sustained damage to their person/property and is requesting or expecting payment of their expenses from the parish/agency. Incident: When it is unknown if person (third party) will be presenting a claim. However, due to the severity of the injury or the nature of the potential negligent act/occurrence, it is reasonable to anticipate that a claim could arise in the future.
General Instructions: The Incident Form (page 31) should be used to report any injury on Parish, school or agency premises or at a Parish, school or agency event off site where the injured person is not an employee. A separate form may be used for each injured person. The Incident Form should be used to report any injury, whether it is an incident or actual claim. However, if it is an “Incident Only”, indicate on the top of the form “For Information Only”.
It is important to remember that you have several options in submitting your Incident Report. Please see page 8 before you begin processing . Only you can determine the method of reporting that is easiest and best for you.
(The following is based upon completing a manual form or using the computer completion method.
However, the information needed for reporting under any of the options is the same. This form must be used immediately in reporting all incidents.)
General Instructions:
Copies of the INCIDENT REPORT FORM should be distributed to all employees and volunteers who have supervisory responsibility for activities of the Parish, School or Agency.
Preparer:
The INCIDENT REPORT should be completed by the Parish/Agency employee or volunteer with supervisory responsibility for the activity at which the INCIDENT occurred at the time of the Incident or as soon as possible.
The PREPARER should complete the top portion of the form promptly after the INCIDENT has occurred and forward it to the RISK COORDINATOR for the Parish, School or Agency.
Risk Coordinator:
The RISK COORDINATOR should review the INCIDENT REPORT , adding his/her comments where indicated, sign the form and forward a copy to Gallagher Bassett. If the matter is urgent, Gallagher Bassett should be contacted by phone. Otherwise, the report should be mailed to Gallagher Bassett within one (1) week of the occurrence.
A claim is a request for compensation for injury or damages from an “INCIDENT”. If the preparer or any individual directly involved with the incident gives any indication that a claim will result, this information is important and should be noted in the Comments Section.
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01/11 Should the RISK COORDINATOR obtain additional information regarding the INCIDENT after the REPORT has been sent to Gallagher Bassett, photocopy the report and add the additional information at the bottom, sending it to Gallagher Bassett Services.
A RISK COORDINATOR is the representative of the Office of Risk Management on the scene in every parish, school or agency. This is an important responsibility. It is preferred that the risk coordinator not be the pastor/administrator. However, the pastor/administrator will always receive copies of all material sent to the risk coordinator from our office.
Besides becoming familiar with the procedures outlined in both the Claims’ and Safety Manuals (so that proper procedure may be followed by those involved when something happens) the RISK
COORDINATOR needs to inform others on the handling of various situations. For example,
employees need to be informed about Workers’ Compensation and, along with volunteers and those who use buildings and facilities, they need to know how to address situations that could develop into liability claims. Finally, they need to make information available and give proper instruction to all of the
operators of vehicles that are covered in our program.
We are all very grateful for the work that has been done thus far. If all of us face the future by joining together to follow these procedures, we may save a great deal of money in the billings we have to pay and, more important, help those around us avoid injuries, which, on occasion, could be serious. Volunteers:
Volunteers are an important part of your agencies and parishes, but they are not covered under Workers’ Compensation. When a volunteer is injured on your premises, an “Incident” Report should be
completed. If the injury is severe, notify a Gallagher Bassett Property, Liability & Auto Specialist (See Page 6) as soon as possible.
There is no medical payments coverage available to your guests or volunteers. We have no liability unless there is negligence on our part. When a guest or volunteer is injured, always show concern for the injured party.
If you do not believe there is negligence, the parish or agency may elect to pay whatever expenses are incurred that are not covered by the injured person’s medical insurance, with parish and/or agency funds. If the parish or agency makes payments, please contact the Office of Risk Management to discuss a proper release. If the medical expenses are substantial or require a lengthy, ongoing medical care, notify the Office of Risk Management, which may elect to provide assistance with payment or medical management of the injury. An Incident Report should still be completed. If the parish and/or agency elects to offer assistance, please indicate this in the Comments Section. If the injured party is demanding payment, please also note.
It is important to remember that you have several options in submitting your workers' compensation Report of Injury. Please see page 8 before you begin processing . Only you can determine the method of reporting that is easiest and best for you.
(The following is based upon completing a manual form or using the computer completion method.
However, the information needed for reporting under any of the options is the same. This form must be used immediately in reporting all workers’ compensation injuries.
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01/11
ADDITIONAL GUIDANCE FOR RISK
COORDINATOR
General Instructions:
1. Insert Parish/Agency name, address and telephone number on the Incident Report and make multiple copies for distribution to persons who will have responsibility for supervision of Parish/Agency activities. (The “PREPARERS”)
2. Make copies of the RECOMMENDED RISK MANAGEMENT PRACTICES (page 31) and of the Instructions (page 28-29) for distribution to the PREPARERS.
3. Make sure the PREPARERS have your name, address, and telephone number.
4. For times when you will be absent, make sure the Rectory or Agency office has the name, address, and telephone number of an alternate RISK COORDINATOR.
Medical:
If any medical attention is received, indicate when and where. Evidence:
1. Photographs
If a camera is available, it is recommended that photographs of the INCIDENT site be taken. The scene could be altered or changed before the INCIDENT is referred to Gallagher Bassett for its examination.
2. Objects
Take physical control of the object that caused the INCIDENT (banana peel, rock, etc.). If it is liquid, attempt to identify the substance and determine its source. Also, indicate how long present.
Prevention:
Barricade the area or take other immediate steps to prevent future incidents. Make certain corrective measures are visible (lighting, bright paint, rope, tape).
Written Statement:
If the person intends to make a claim, the preparer should obtain a complete written statement from the individual. This would include his or her name, address, telephone number and a description of what happened, including the extent of the injury. The identity of any witnesses should be obtained at that time.
Serious Injuries:
Fatalities or serious injuries that require hospitalization (other than emergency treatment) should be reported by phone to Gallagher Bassett; so an immediate investigation may be conducted.
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01/11
LIABILITY COVERAGE FOR
PERSONS PERFORMING
CHILD ABUSE BACKGROUND CHECKS
The policies of the Archdiocese require that a child abuse screening background check be done for each new employee and volunteer working with or near children and that this screening be done again on the even years thereafter. For information concerning the Archdiocesan policies and requirements, please contact the Safe Environment Program.
Questions have been asked regarding liability insurance coverage for employees or volunteers who are involved in the process of obtaining child abuse screenings or overseeing others in this process.
The liability insurance of the Archdiocese of St. Louis covers, with certain limitations and exclusions, employees and volunteers for their acts or omissions which are within the course and scope of their duties. One exclusion is for claims arising out of sexual misconduct. Thus, if an employee or volunteer is sued for his or her acts or omissions in connection with child abuse screening and the suit is based on a claim of sexual misconduct, there is no insurance coverage for the employee or volunteer.
In order to provide protection for employees and volunteers in the case of a claim of injury based on sexual misconduct where an employee or volunteer is accused of negligence in the child abuse screening process, the Archdiocese will provide indemnification and defense for employees and volunteers for claims arising out of sexual misconduct against them based on their alleged negligent acts or omissions in connection with child abuse screenings. This agreement to provide indemnification and defense does not apply to claims which are covered by the insurance of the Archdiocese. The exclusion for sexual misconduct claims became effective on July 1, 1986 and claims based on occurrences prior to that date are covered in accordance with the provisions of the policies in effect in the respective prior years. If any employee or volunteer receives a claim or a threat of a claim based on his or her role in the child abuse screening process, he or she should follow the procedure for any other claim or threat of a claim, which is to notify his or her supervisor or the pastor, in cases of a parish, who will direct the matter to the Office of Risk Management and the Archdiocesan attorney. The claim will then be reviewed for coverage and the employee or volunteer will be given direction.
RECOMMENDED RISK MANAGEMENT
PRACTICES GENERAL LIABILITY
1. Check for injuries, and secure proper medical assistance if required.
2. Obtain the name, address, and telephone number of anyone who is injured. In the case of a minor, obtain the parent’s name and both home and business phone numbers. The parent should be advised of the injury by phone, immediately.
3. Obtain the names, addresses, and telephone numbers of all witnesses, even those who saw only part of the accident.
4. Avoid discussions of fault and responsibility.
5. Do not discuss insurance and what you believe may or may not be covered. 6. Do not deny or offer payment of medical bills.
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01/11
INCIDENT REPORT, ARCHDIOCESE OF ST. LOUIS
If additional space is required use reverse side (Please PRINT or TYPE)
A. PARISH/AGENCY: ADDRESS:
TELEPHONE NUMBER:
B. INCIDENT DATE: , 20 TIME: am pm C. INJURED PARTY INFORMATION
NAME: ADDRESS:
TELEPHONE: HOME: WORK:
PARENTS NAME:
(If injured person is a minor)
AGE: Male Female
D. WITNESSES: (Attach Schedule of Additional Witnesses)
NAME: NAME:
ADDRESS: ADDRESS:
TELEPHONE: TELEPHONE:
E. WHERE DID INCIDENT OCCUR: DESCRIBE WHAT OCCURRED:
F. DESCRIBE INJURY, IF ANY:
G. PLEASE INDICATE IF ANY EMERGENCY SERVICE OR MEDICAL TREATMENT FOLLOWED: WHERE: ______________________________ WHEN: PREPARER INFORMATION SIGNATURE: TITLE: DATE: TELEPHONE: MAIL TO:
GALLAGHER BASSETT SERVICES, INC. 1630 DES PERES ROAD, SUITE 200
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01/11
V.
Auto
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01/11
VEHICLE CLAIMS HANDLING PROCEDURES
Each vehicle should have an Archdiocesan Vehicle Claim Envelope in the glove compartment. In this envelope, there should be the following documents:
Vehicle Claims Handling Procedures (this page)
Gallagher Bassett Accident Report, Auto and Truck (Pages 34 & 35) Vehicle Accident Identification Card (Page 36)
Recommended Risk Management Practices for General Liability (Page 30) A copy of your current Missouri Vehicle Insurance Identification Card
A few blank pieces of paper to assist you in making a sketch of the accident scene A pencil or pen (check periodically)
It is important to remember that you have several options in submitting Automobile Accident Report. Please see page 8 before you begin processing . Only you can determine the method of reporting that is easiest and best for you.
(The following is based upon completing a manual form or using the computer completion method. However, the information needed for reporting under any of the options is the same.)
For all accidents:
1. Exchange necessary information with the other driver to enable Gallagher Bassett to contact that party. (Name, address, business and home phone numbers, information pertaining to the vehicle). Identification forms are provided on page 36.
2. Advise the other driver(s) you will report to Gallagher Bassett Services.
3. Contact the Police Department. - Whenever possible do not move the vehicles until the police have made their report.
4. Obtain the police report complaint number.
5. Obtain the name, address and telephone numbers of all witnesses.
6. Diagram - Make a sketch of the accident scene showing measurements and placement of vehicles.
7. Complete all forms enclosed in your Archdiocesan Vehicle Claim Envelope, and send to Gallagher Bassett Services, 1630 Des Peres Road, Suite 200, St. Louis, MO 63131-1849. 8. Vehicle Damage - If minor damage is sustained and the vehicles are driveable, two (2)
estimates are usually acceptable.
A. If damage is over $2,500, the vehicle will require an inspection by an appraiser retained by Gallagher Bassett.
B. If a vehicle is not driveable, report the loss by phone to Gallagher Bassett Services to eliminate additional rental or storage charges.
C. Rental Coverage is afforded to drivers of vehicles in our program only when a vehicle is stolen, in an accident that renders the vehicle undriveable or while an insured vehicle is being repaired for a covered loss.
9. Obtain the identity of any injured parties, including names, addresses and phone numbers. Indicate any visible injury and if anyone requires emergency treatment.
10. Serious Injury - Fatalities or serious injuries that require a hospital admission (and therefore emergency treatment) must be reported by phone to Gallagher Bassett (314.965.7810), so that an immediate investigation can be conducted.
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01/11 VEHICLE ACCIDENT IDENTIFICATION CARD
ARCHDIOCESE OF ST. LOUIS RISK MANAGEMENT PROGRAM All Claims should be reported to: Gallagher Bassett Services, Inc.
1630 Des Peres Road, Suite 200 St. Louis, MO 63131-1849 Phone: 314.965.7810 Archdiocesan Employee Name:
Parish/Agency Name: Address:
Phone #: Home
Work
**This form should be kept in all vehicles covered by the Archdiocese of St. Louis Risk Management Program**
Fill out this form promptly. Several copies should be kept in the glove compartment of each vehicle in our program. In case of an accident, one should be given to each driver.
WHEN YOU ARE INVOLVED IN A MOTOR VEHICLE ACCIDENT, OBTAIN THE FOLLOWING INFORMATION FROM THE OTHER DRIVER(S).
Name: Address:
Phone #: Home
Work Drivers License #:
Insurance Carrier & Policy #: (Copy from Insurance I.D. Card)
**This form should be kept in all vehicles covered by the Archdiocese of St. Louis Risk Management Program**
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01/11
OFFICE OF RISK MANAGEMENT
VEHICLE CHANGE REQUEST
(Submit One Form For Each Vehicle Bought or Sold)
PLEASE PRINT OR TYPE
Parish/Agency Name:
Complete Address:
Person Completing Form:
Phone:
Name as it appears on title or vehicle registration form:
Name of primary operator of vehicle:
Parish or Agency # if vehicle is so titled:
Check One:
Add Vehicle
Delete Vehicle Effective Date:
Is this vehicle replacing another:
Yes
No
(Please submit separate form for deleted vehicle.)
Vehicle Information (See title or vehicle registration):
Year:
Make:
Model:
V.I.N.:
Check Type of Vehicle and Complete Required Information:
Auto
Pickup
Van (Pass. Capacity) _______
Trailer
Truck (GVW) _____
Bus (Pass. Capacity) _______
Please attach a copy of title or registered ownership after the necessary fees have
been paid to the Department of Revenue (title or registration must be in the name of
the parish, agency or priest shown above). If the vehicle is leased, a copy of the lease
must be attached (lease must be in the name of the parish, agency or priest shown
above).
Mail or fax to:
Office of Risk Management
20 Archbishop May Drive
St. Louis, MO 63119-5738
Fax: 314.792.7209
If you need assistance, please call 314.792.7203
NOTE: In the event of a loan or leasing company, you must request that Arthur J. Gallagher provide evidence of coverage to the respective loan or leasing company.
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