CIO PROGRESS FORWARD REPORT – April 2014
Priority #1. IT Staff Retention and Development• The Commissioners Court recognized Craig Morrissey, the IT Justice Systems Architect, as the Department’s March 2014 Employee of the Month.
• Recently recognized the County Service Anniversaries for Sabrina Roberts (2nd), Terry
Clark (3rd), Dang Dinh (3rd), Traci Newbill (1st), Rodney Christian (13th) and Darryl
Campbell (3rd).
• Recognized the 44th Service Anniversary of Ms. Sandy Peters, the QNET Data Center
Manager, with the Dallas County Government.
• Welcomed Pete Adams as the contract Project Administrator on 3/19/2014 and he will be working with the IT Justice Systems Architect in support of the ACMS Prosecutor Project rollout for the releases slated for CY2014.
• Brett Taylor, the IT Software Support Manager for the Administration and Finance Community, attended the OHSEM-sponsored Public Information Officer Course during the period 03/18/2014 - 03/20/2014 at the SWIFS Office in Dallas, Texas.
• Note several IT Team members attended on-site training - OnBase Advanced System Administration during the week of 3/31/14. The Dallas County participants were Aaron Holland, Dang Dinh, Demond McLennan, Kimberly Thomas, LaTanya Cayetano, Latonia Hill, and Jason Moreau. Sharon Camarillo of Hill County was also in
attendance as part of our partnering efforts with neighboring counties.
• Mary McPhaul, the IT Project Management Chief, was invited to attend the Shared Solutions Summit 2.0 in Austin, Texas during the period May 12-13, 2014.
• The CIO attended a DFW-area Luncheon of the Texas Association of Government IT Managers (TAGITM) in Richardson, Texas on 4/11/14.
• The CIO hosted a “Welcome Aboard!” Session with the new IT Staff to formally welcome them to the Department, to review the Department’s Vision and Purpose Statements and to go over the general expectations of the IT Department and their role in fulfilling those expectations.
• The Commissioners Court approved on 4/1/2014 the ITEGC’s recommendation to add six (6) new positions in County IT for FY13-14. The positions are expected to be
reviewed for classification by the Civil Service Commission in April 2014 so they can be classified and subsequently filled.
Priority #2. IT Infrastructure Protection and Stabilization
• County Facilities also completed the work to have the A/C units continue to run if their primary power feed is lost.
• Presented the schedule for migrating the major applications out of the Records Building Data Center to the ITEGC in March 2014 and will provide periodic updates on that migration.
• Using the lessons learned from this 3/1/14 Oncor scheduled power outage event, the County IT Operations Team provided the systems’ shutdown and startup support as part of the scheduled ONCOR outage at the DCSO Jail Complex on 3/13/14.
• County IT Operations worked with Data Management, the provider of the hosted Mainframe Services, to resolve an issue on 3/19/14 with the secure link to the Malabar-FL Data Center.
• Per discussions with Microsoft, successfully rebooted on 3/29/14 the Office365 Exchange Server primarily used by the District Civil Courts to resolve a replication issue.
• County IT Applications encountered and successfully resolved an issue encountered with the BizTalk Enterprise Service Bus Servers with minimal impact to the end-user Departments.
• County Facilities is scheduling with County IT Operations in April 2014 to test the Records Building Data Center’s “phone home” line to alert them in the event of a building power outage.
• Encountered and successfully resolved a Priority-1 issue with our existing BizTalk Enterprise Service Bus application which had an impact on the ACMS Prosecutor application operation. The County IT Applications Team plans a lessons-learned review to better circumvent this item for the future.
Priority #3. IT Program Management Administration & Finance
• Per feedback from the affected end-users, IT Services made “balanced” modifications to the Captcha add-on program installed in March 2014 on the County web sites for Criminal History Searches to better permit agencies to run the noted searches, but to limit the commercial data mining on the site.
• Completed the PRISM System implementation for the County MWBE Office.
• The Commissioners Court approved County IT’s engaging Hyland Systems to assist with the migration of the County’s OnBase application to the CyrusOne Data Center and with the upgrade of the application to Version 13.
• Met with Oracle representatives on developing a potential “success story” on the County’s successful upgrade of the Oracle EBS platform on an abbreviated schedule during the last calendar year.
• Submitted the preliminary FY14-15 IT Operational Budget Request to the County Budget Office and will be meeting with the County Budget Office in April 2014 to begin the reviews of the request.
• Note the DA’s Office, the County Treasurer’s Office and the County Auditor’s Office, are moving forward with requesting the Court’s approval of an MOU for enhancing the method for handling the Hot Check restitution deposits. MOU was briefed to the Court on 4/8/2014.
• Per the County HR Department’s request to initiate a project to upgrade from the current Oracle iRecruitment platform to another enhanced talent management application and per follow-up review meetings on the request, note County HR will submit the request as a FY14-15 PIR for consideration of approval.
• CIO met with a Microsoft Vice-President at Dallas County to discuss a variety of
Microsoft product roadmap items (i.e., Desktop OS, Server OS, Office, etc.) and will be planning other such meetings in the future.
Civil Justice
• Per discussions with the County Purchasing Office and the Civil DA’s Office, in the
process of updating the JPCMS RFP with feedback from the County Auditor’s Office. The RFP will be sent out for subsequent review by the Stakeholders before sending the RFP back out for bids, projected for the beginning of May 2014.
• Received the Stakeholders’ acceptance signoff for the eFile Texas initiative, which had its Go Live on 1/1/14.
Community Services
• For the HHS Electronic Health Records (EHR) Project, Commissioners Court approved the addition of a Senior Systems Analyst as part of the FY13-14 Budget. Preparations are underway with the Phase I Go Live for the Communicable Disease, Public Health Preparedness, Employee Health Clinics, and the Lab in April 2014.
• Per a follow-up meeting with the CUC, note the TechShare.Juvenile System upgrade to Version C (i.e., v1.9.2) will not occur until mid-May 2014. Once Version C is installed and operational, the County and the CUC will finalize its plans for the
LiveScan-TechShare.Juvenile interface development and deployment, which effectively moves the LiveScan interface from JIS to the TechShare.Juvenile System.
• Hosted a JIS Stakeholder Meetings at the DPD Headquarters in Dallas, Texas with County Juvenile, the District Clerk’s Office, the District Attorney’s Office (Juvenile), DPD, the City of Dallas IT and the CUC to discuss and review DPD’s long-term options for accessing their JIS historical data. Per a request from the CUC will host a subsequent system functionality and data review meeting to assess DPD’s ability to leverage
TechShare.Juvenile for its long-term Juvenile RMS needs and to assess the options for converting select data from the JIS to the TechShare.Juvenile System in order to meet several JIS Stakeholders’ interests.
• Met with the County Public Works Director on 4/8/14 to discuss plans for the Enterprise GIS development, an effort for which County Public Works has the lead.
Criminal Justice • ACMS Courts:
o Hosted the tri-County Bond SRS Document Review here in Dallas County at the Bill Priest Institute from 3/17/2014 – 3/20/2014.
o Met with the CUC to have follow-up discussions on the project timetable for the rollout of the ACMS Courts with the Phase I Court Rollout tentatively scheduled for the end of CY2014 and to review the overall project implementation costs so as to prepare the brief for consideration of approval to the Commissioners Court.
o Per discussions between Mr. Warren, the County Clerk, and Judge Dominique Collins, note that Judge Collins will be replacing Judge Levario on the ACMS Courts Project.
• ACMS Prosecutor:
o Noted a very successful Go Live of the Release #1 application on 3/19/2014. o Making preparations now for the subsequent release implementations in CY2014. o Met with the DCIM Project Team, including Lt. Womack of the DCSO, to discuss the
conceptual workflow integration of the eFiling process for those LEAs filing through DCIM and those who are filing directly via the ACMS Prosecutor LEA Portal.
Subsequent and more detailed are planned for the near future.
o Awaiting feedback from the Civil DA’s Office and the County Purchasing Office on a request from Extract Systems, the redaction application provider, to remove certain contract information from the County web site.
LEA
• Arbitrator Video System:
o As of 3/31/2014, all of the vehicles have reached the 3-week mark with no reported Arbitrator System Issues and have officially entered their warranty period.
o Working to provide real-time active directory authentication. Have identified and currently testing a potential solution to resolve issue of automating the delivery of software to client machines by modifying the MSI (Install Package) to change permissions required to complete install.
o Completed Maintenance and Operations training. o Working to finalize System Turn-Over Guide.
o Currently awaiting DCSO’s confirmation of a new Project Executive Sponsor for DCSO Patrol IT Upgrade initiative.
• Brazos E-Citation System: o Data Conversion:
Brazos delivered 4th data conversion pass on 3/24/2014, however, the previously identified issues had not been resolved. Gaps were
communicated to Brazos, who is working to resolve the issue. o Courts Integration:
Integration file format is complete.
Swap of H2 devices is moving very slowly and continues to be a risk to completing delivery of this project in a timely manner. Currently working with County Purchasing and County Budget to identify alternative
strategies to offload the H2s so that the new MC67 units can be
acquired/deployed and the existing and aging ticket-writers can be retired.
• DCIM:
o Transitioned the project management of DCIM e-booking and e-case filing from Bill Brown to Sabrina Roberts. Bill will continue to manage DCIM agency integration and historical agency data migrations to its fruition and will serve as a subject matter resource for Sabrina as needed.
o Migration work on RMS DCIM Cyrus One Production Environment continues. Indico is updating RMS/DCIM SSRS application reports to 2012 SSRS reporting standards. Priority #4 IT Infrastructure Maintenance and Development
• Completed the Oracle EBS system maintenance and OS upgrades during the weekend of 3/15/2014.
• Completed the development and rollout of a CRM-based IT Change Management System in March 2014.
• Successfully completed the Cisco UCS platform upgrade in the County Records Building Data Center during the afterhours of 3/26/14 without downtime to the end-user Departments. The upgrade of the UCS platform at the CyrusOne Data Center is scheduled for 04/21/2014.
• Per Microsoft’s announcement on their Windows OS XP end of life set for 4/8/14, in discussions with Microsoft on options for their continuing to provide service patches for the 1,700+ systems still on XP, including the County LiveScan Systems, until the County can upgrade the remaining systems to Windows OS v7 or v8.
• Met with County Operations to develop a subsequent presentation to the County Space Planning Committee for re-doing a portion of the Office spaces in the IT Applications Area on the 5th Floor of the Records Building to prepare for the FY13-14 Staff additions. Priority #5 IT Cost Containment
• Considering the projected O&M additions to the MTF over the next 3 years, have begun preliminary activity for estimating the costs for the various IT services delivered
throughout the County so we can have benchmarks for comparing possibly more cost-effective alternatives for delivering these services.
